2014 Jeep Cherokee complaints

BACKED OUT OF DRIVEWAY THEN WARNING LIGHT/SYMBOL AND TONE CAME ON THAT THE 4 WHEEL DRIVE SYSTEM WAS UNAVAILABLE AND SERVICE REQUIRED, SERVICE AIRBAG WARNING CAME ON AS WELL AS SERVICE PARKING BRAKE, LIMPED BACK INTO DRIVEWAY BARELY. TURNED VEHICLE OFF RESTARTED STILL GETTING WARNINGS AND TRIED TO MOVE VEHICLE MOTOR REVVED BUT VEHICLE DIDN'T MOVE FORWARD OR REVERSE. GOT ANOTHER WARNING TO PUT VEHICLE INTO PARK THEN SELECT GEAR. CURRENTLY WAITING FOR TOW TRUCK. JEEP WON'T MOVE IN DRIVE OR REVERSE NOW. SUSPECT TRANSMISSION ISSUE.

WHILE DRIVING ON THE FREEWAY THE VEHICLE DISENGAGED THE TRANSMISSION LEAVING THE CAR TO COAST WITH NO POWER. ENGINE STILL RAN BUT WHEN YOU TRIED TO HIT THE GAS THE VEHICLE JUST COASTED ENDANGERING THE OCCUPANTS. THIS IS THE 3RD TIME THIS HAS HAPPENED. THE FIRST TWO TIMES MY TEENAGE SON WAS DRIVING ON A NARROW WINDING ROAD. WE HAVE BROUGHT THE VEHICLE INTO JEEP AND EACH TIME THEY SAY IT IS A SOFTWARE ISSUE AND THEY UPDATED THE SOFTWARE AND SAID EVERYTHING IS FINE. THE THIRD TIME HAPPENED WHILE I WAS DRIVING DOWN THE FREEWAY DISABLING THE VEHICLE. WHEN YOU TURN THE VEHICLE OFF AND THEN ON AGAIN THE TRANSMISSION BEGINS TO WORK BUT GIVES YOU A SERVICE TRANSMISSION ERROR

WHEN TOWING THE 2014 JEEP CHEROKEE BEHIND MY RV AND DRIVING OVER ROUGH ROAD SURFACES, RUTTED ROAD SURFACES OR UNEVEN RAILROAD CROSSINGS, THE STEERING AXLE STARTS TO OSCILLATE AND SHAKES THE RV AND JEEP VIOLENTLY. THE ONLY WAY TO STOP THE OSCILLATION IS TO COME TO A COMPLETE STOP. THIS IS VERY UNSAFE WHEN OPERATING ON FREEWAYS OR STATE HIGHWAYS. I HAVE (1) HAD THE RV INSPECTED AND (2) PURCHASED A NEW TOW BAR WITH AN IMMOBILIZER KIT (FACTORY INSTALLED) AND HAD THE JEEP CHEROKEE (3) ALIGNED (COMPUTERIZED). I BELIEVE THAT THE PROBLEM IS CENTERED AROUND THE 2014 REDESIGNED MODEL IN WHICH JEEP UTILIZES A RACK AND PINION STEERING SYSTEM THAT PERMITS THE STEERING AXLE TO OSCILLATE WHILE BEING TOWED IN ALL WHEEL NEUTRAL. THE 2014 JEEP CHEROKEE IS THE 3RD JEEP THAT I HAVE TOWED BEHIND A RV. THE PRIOR JEEPS WERE BOTH JEEP GRAND CHEROKEES (2007 AND 2012) AND I NEVER EXPERIENCED THIS PROBLEM WITH EITHER ONE. THE OSCILLATING PROBLEM BEGAN WITH THE REDESIGNED 2014 MODEL. I HAVE HAD THE JEEP INSPECTED AT SEVERAL JEEP DEALERSHIPS AND HAVE BEEN TOLD THAT THEY CAN NOT DUPLICATE THE CONCERN AND COULD NOT FIND A CAUSE OF THE CONCERN BY ROAD TESTING THE JEEP. THE ROAD TEST ULTILIZED CONSISTED OF TEST DRIVING THE JEEP. THE OSCILLATING ISSUE IS NOT WHILE "DRIVING" THE JEEP - IT IS WHILE "TOWING" THE JEEP IN ALL WHEEL NEUTRAL.

I WAS DRIVING WITH MY FAMILY IN THE CAR AND WHILE I WAS DRIVING THE VEHICLE SUDDENLY STALLED AND THEN SHUT DOWN. I IMMEDIATELY TURNED ON MY HAZARDS AND FEARED FOR MY FAMILY'S SAFETY BECAUSE I WAS ON THE HIGHWAY. THE VEHICLE WOULD NOT START AGAIN. AFTER TRYING FOR 10 MINUTES THE VEHICLE STARTED AGAIN AND I WAS ABLE TO GET SAFELY OFF THE HIGHWAY. I IMMEDIATELY BROUGHT THE VEHICLE IN TO THE NEARBY DEALERSHIP AND WAS TOLD THERE WAS NO ENGINE LIGHT AND NO INFORMATION IN THE DATABASE STATING SOMETHING WAS WRONG. THEY GAVE ME THE OKAY TO DRIVE THE CAR. THEN IT HAPPENED AGAIN, THIS TIME I WAS RIGHT IN THE MIDDLE OF AN INTERSECTION WHEN THE CAR JUST COMPLETELY STALLED AND SHUT DOWN. IT TOOK 15 MINUTES TO START BACK UP AGAIN THIS TIME. KNOWING THE DEALERSHIP WOULDN'T BELIEVE ME. I HAD SOMEONE FILM IT HAPPENING AGAIN WHILE DRIVING IN THE SAFETY OF A QUIET LOT. READING ABOUT ALL THE OTHER INSTANCES IN WHICH THIS HAS HAPPENED TO OTHER OWNERS HAS ME VERY WORRIED ABOUT MY FAMILY'S SAFETY IN THIS CAR. I HAVE NO DESIRE TO DRIVE THIS CAR AGAIN EVEN IF THEY TELL ME IT IS COMPLETELY FIXED BECAUSE THEY CLEARLY HAVE NO IDEA WHY THIS IS HAPPENING OR HOW TO PERMANENTLY FIX THIS. I'M ASTOUNDED THERE HASN'T BEEN A RECALL YET. THIS IS CLEARLY A VERY SERIOUS ACCIDENT WAITING TO HAPPEN.

I BOUGHT A PRE-OWNED CERTIFIED JEEP CHEROKEE 2014 FROM DAVID'S DODGE, JEEP, AND CHRYSLER LAST WEEK MONDAY, JUNE 6TH, 2015. I HAD A MAJOR ISSUE OCCUR A WEEK LATER ON THE HIGHWAY WHILE TRAVELING 65 MPH THE CAR LOSS TRACTION CONTROL, 4 WHEEL DRIVE, AND THE ABILITY TO ACCELERATE. I WAS IN A CATTLE SHOOT AND HAD TO COAST THE CAR DOWN THE HIGHWAY TO PULL OVER. A SERVICE ENGINE LIGHT ALONG WITH WARNINGS ABOUT THE TRACTION CONTROL AND TRANSMISSION WERE SHOWN. I PULLED TO THE SIDE OF THE ROAD AND PUT THE CAR IN PARK WHICH RESULTED IN A HARD JERK FROM MOVING THE CLUTCH FROM DRIVE TO PARK. I RESTARTED THE CAR AND THE CAR WAS IDLING AT AN ABNORMALLY HIGH RPM. I PUT THE CAR IN DRIVE AND NOTICED A JERK ONCE AGAIN WHEN MOVING THROUGH THE GEARS. THE CAR ALSO SHIFTED VERY HARD FOR ABOUT 45 MORE MILES. I CALLED THE DEALERSHIP WHO INFORMED ME THAT MY CAR REQUIRED AN UPDATE TO THE TRANSMISSION WHICH WAS PREFORMED THAT DAY. AS AN ENGINEER I FIND IT UNACCEPTABLE THAT THE DEALERSHIP SOLD A CAR WITH THE POTENTIAL TO CRASH ON THE HIGHWAY DUE TO NEGLIGENCE WITH REGARDS IGNORING A CRUCIAL UPDATE LIKE THE TRANSMISSION. AFTER THE UPDATE TO THE TRANSMISSION THE CAR IS SHIFTING VERY HARD FROM GEAR TO GEAR AND SEEMS TO BE GIVING A SHALLOW SHIFT TO 1ST GEAR WHEN THE CAR IS AT A COMPLETE STOP. MONDAY, 13TH, 2015, I HAVE AN APPOINTMENT FOR TWO OTHER ISSUES A SQUEAK IN THE REAR PASSENGER SEAT AND AN INTERFERENCE ISSUE WITH THE SIRUSXM. AS AN ENGINEER IT IS OBVIOUS THAT THERE IS A DEEP UNDERLYING PROBLEM WITH TH

AFTER REPEATED UPDATES AND SEVERAL COMPLAINTS TO THE SERVICE DEPARTMENT OF; THE ENGINE FAN TURNING ON OFTEN, THE CAR LURCHING FORWARD AT START, AND INCONSISTENT IDLING THE TRANSMISSION NOW NEEDS REPLACED. I WAS DRIVING UNDER REGULAR CONDITIONS AND MY "CHECK ENGINE" LIGHT CAME ON, TOOK IT TO THE DEALER AND THEY SAID THE TRANSMISSION NEEDS TO BE REPLACED. (I SHOULD NOTE THAT I AM ON VACATION IN FLORIDA, OVER A THOUSANDS MILES FROM MY HOME IN CHICAGO.) I HAVE BEEN WAITING FOR THE NEW TRANSMISSION FOR OVER A WEEK AND THEY JUST ADDED ANOTHER WEEK....UPDATED 09/28/15 *BF UPDATED 11/08/2017*CN

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING AT ANY SPEED, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE FAILURE WAS UNABLE TO BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 23,881.

WHEN GOING FROM A STOPPED POSITION ACCELERATING THERE IS AN OBVIOUS SHAKE OR SHIMMY IN THE FRONT END OF THE VEHICLE. THIS SEEM TO BE MORE PREVALENT WHEN TURNING RIGHT. THE VEHICLE HAS BEEN TAKEN TO THE DEALERSHIP THREE TIMES NOW. THEY HAVE ROTATED THE TIRES, BALANCED THE TIRES AND PUT 2 DIFFERENT REPLACEMENT PARTS ON (I AM UNSURE AS TO WHAT THE PARTS ARE) AND NONE OF THESE THINGS HAVE SOLVED THE PROBLEM.

TOOK VEHICLE IN FOR 30000 MILE CHECK UP. REPORTED TRANSMISSION SHIFTING PROBLEMS. MANUFACTURER REPLACED TRANSMISSION. DROVE THE CAR FOR TWO WEEKS. SHIFTING PROBLEMS STILL OCCUR, CANNOT TAKE HIGHWAY ON RAMPS FASTER THAN 45 MPH. RETURNED CAR TO DEALERSHIP. DEALERSHIP REPORTS THAT THIS IS STANDARD SHIFTING AND PERFORMANCE FOR JEEPS AND NOT A SAFETY CONCERN. DEALERSHIP RETURNED VEHICLE WITH NO SERVICE PERFORMED. STILL HARD SHIFTS, LAGGING, RATTLING AND AUTOMATICALLY SHIFTING INTO NEUTRAL.

2014 JEEP CHEROKEE. CONSUMER WRITES IN REGARDS TO VEHICLE WOBBLES AND SWAYS WHEN FLAT TOWING BEHIND CONSUMERS MOTOR HOME AND PARKING BRAKE ISSUES. *SMD THE CONSUMER STATED THE WOBBLING OR SWAYING OCCURRED WHEN A ROUGH SPOT WAS HIT IN THE ROAD. THE CONSUMER STATED THE INCIDENT HAPPENED SEVERAL TIMES. IT WAS AN INTERMITTENT PROBLEM AND CAN NOT ALWAYS BE DUPLICATED. *JB...UPDATED 03-10-16 *BF UPDATED 11/01/2017*CN

4 SEPERATE OCCASATIONS THE TRANSMISSION HAS WENT WACKY ON THIS VEHICLE. THE FIRST WHILE DRIVING, IT BECAME UNCONTROLABLE AND JERKY TO THE POINT I ALMOST RAN A STOP SIGN, AND NEARLY RAN OFF THE ROAD. THE NEXT THREE TIME I WAS PARKED BUT THE TRANSMISSION SAYS IT WAS IN PARK, BUT STILL GIVES AWAY AND IF YOUR NOT QUICK ON THE BRAKES IT WILL ROLL AWAY. HAVE GOTTEN A LOOK LIKE I'M MAKING THIS STUFF UP AT THE DEALERSHIP EACH AND EVERY TIME. THEY JUST JUST RESET THE CODES, THEN IT HAPPENS AGAIN. FINALLY, THEY AGREED IT NEEDED A NEW TRANSMISSION. I DON'T UNDERSTAND WHY THERE HASN'T BEEN A RECALL ON THE 2014 JEEP CHEROKEE.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING AT 50 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE HESITATED BEFORE ACCELERATING. IN ADDITION, THE CONTACT STATED THAT WHILE AT A STOP, THE VEHICLE JERKED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V041000 (AIR BAGS) AND 14V392000 (SUSPENSION); HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

THE VEHICLE LUNGES AFTER YOU STOP AS IF IT IS DOWN SHIFTING. SOMETIMES IT BANGS AND JUMPS SUDDENLY WHEN TAKING OFF FROM A STOP. THE TRANSMISSION SEEMS TO HAVE NOT DOWN SHIFTED AND IS IN TOO HIGH A GEAR CAUSING THE ENGINE TO PAUSE BEFORE SUDDENLY DOWNSHIFTING AND SUDDENLY ACCELERATING WHICH SOMETIMES IT TO ABRUPT AND YOU HAVE TO SLAM ON THE BRAKES TO KEEP FROM HITTING TRAFFIC. WE HAVE HAD SEVERAL REPROGRAMS OF THE TRANSMISSION WITHOUT ANY RESOLUTION. THE LAST CAUSED THE CAR TO SUDDENLY LUNGE AND JUMP OUT INTO TRAFFIC WHILE SITTING AT A STOP WITH THE BRAKE ON AND NO GAS APPLIED. WE COULD HAVE CAUSED AN ACCIDENT... THE MOTOR HAS STARTED LEAKING OIL FROM THE OIL FILTER AND COOLER ASSEMBLY ON TOP OF THE 3.2 LITER V6. IT APPEARS IT HAS A BAD GASKET OR SEAL OR IT MAY BE CRACKED. I SEE SEVERAL OTHER OWNERS COMPLAINING OF THIS BE CAUSE YOU CAN SMELL BURNING OIL, WE REMOVED THE TOP ENGINE COWL AND CARRY A FIRE EXTINGUISHER JUST IN CASE IT CATCHES FIRE. IT APPEARS THAT YOU COULD EASILY LOSE MOST OF THE OIL AND SEIZE THE MOTOR NOT TO MENTION CATCH ON FIRE. THE REAR HATCH CAMERA AND CONTROLS MALFUNCTION IN WET WEATHER. THE CAMERA TURNS TO SNOW OR MOVING OBJECTS APPEAR FRAME BY FRAME AND NOT IN REAL TIME. THE CONTROLS FAIL TO ALLOW GATE OPERATION. I CONTACTED JEEP TODAY AND AM TAKING IT IN FOR THE OIL ISSUE AND WILL TRY TO GET THEM TO FIX THE TRANSMISSION AND REAR GATE ISSUES. THIS IS A DANGER TO DRIVE WHEN IT CAN LAUNCH INTO TRAFFIC OR LEAK OIL CAUSING A FIRE OR SHORT OUT THE GATE FROM AN

I RECEIVED A SAFETY RECALL NOTICE OVER 8 MONTHS AGO FROM FCA--P60. NHTSA# 14V-634. IT INVOLVES THE ALTERNATOR DIODES THAT MAY EXPERIENCE A RAPID FAILURE. THE PARTS ARE STILL NOT AVAILABLE FROM JEEP. MY DEALERSHIP HAS PUT ME ON A "WAITING LIST." OBVIOUSLY THE RESPONSIBILITY IS ON JEEP--NOT THE DEALERSHIP. CONSIDERING THE POTENTIAL DANGER OF THE ALTERNATOR FAILING, CAN SOMEONE INTERCEDE? THIS IS A TRAGEDY WAITING TO HAPPEN TO THE AFFECTED DRIVERS. (SEE REDACTED PARAGRAPH FROM RECALL NOTICE BELOW). THE DRIVER WILL HAVE LIMITED OR NO DETECTION OF THE ALTERNATOR FAILING, WHICH CAN RESULT IN VEHICLE SHUTDOWN WHILE DRIVING AND/OR AN UNDERHOOD ELECTRICAL FIRE.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING 25 MPH IN THE RAIN, THE PASSENGER SIDE WINDSHIELD WIPER ROLLED RAIN OR SNOW ONTO THE DRIVER SIDE WINDSHIELD WIPER, WHICH OBSCURED THE DRIVER'S VISION. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHO STATED THAT THE VEHICLE WAS FUNCTIONING AS DESIGNED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 6,000. THE VIN WAS NOT AVAILABLE. UPDATED 8/28/15*CN UPDATED 12/4/2015*JS

I WAS DRIVING MY 2014 JEEP GRAND CHEROKEE DIESEL AT ABOUT 60 MPH ON AN EXPRESSWAY WHEN THE CHECK ENGINE LIGHT CAME ON. WITHIN SECONDS THE CAR STARTED TO SLOW DOWN AND WOULD NOT ACCELERATE PAST 30 MPH. THE AUTHORIZED JEEP DEALER TOLD ME THAT THE CAR WAS NOT REGENERATING AUTOMATICALLY THEREBY CAUSING THESE ISSUES. THEY OFFERED ME A FREE SOFTWARE UPGRADE TO RESOLVE THE PROBLEM. A YEAR LATER AND THE CAR HAS BEEN TO THE DEALER 14 TIMES FOR THE SAME ISSUE. ONE UPGRADE AFTER ANOTHER YET THE CAR WILL STILL HAVE THE SAME PROBLEMS. YOU NEVER KNOW WHEN THIS CAR WILL BECOME LIMP. I HAVE ALMOST GOTTEN INTO SEVERAL ACCIDENTS BECAUSE OF BEING ON A HIGHWAY AND GOING 30 MPH BECAUSE THE CAR WILL NOT REGENERATE AUTOMATICALLY. JEEP HAS NOT BEEN ABLE TO FIND A SOLUTION TO THE REGENERATION ISSUES.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE ATTEMPTING TO ACCELERATE FROM A COMPLETE STOP, THERE WAS A SUDDEN INCREASE IN ENGINE RPMS; HOWEVER, THE VEHICLE WOULD NOT ACCELERATE PROPERLY. THE CONTACT CONTINUED TO DEPRESS THE ACCELERATOR PEDAL AND THE VEHICLE BEGAN TO DRIVE NORMALLY. THE FAILURE RECURRED ON SEVERAL OCCASIONS. WHILE REVERSING OUT OF THE DRIVEWAY, THE VEHICLE CAME TO AN ABRUPT STOP AND THE PARKING BRAKE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER AND WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,600.

THE JEEP CHEROKEE HAS A PLASTIC SKID PLATE UNDERNEATH. THE FIRST INCIDENT HAPPENED WHEN I HIT A PUDDLE OF WATER, PULLING THE FRONT EDGE OF THE SKID PLATE LOOSE. AT THAT POINT, ANYTIME MY SPEED REACHED 45MPH IT WOULD VIBRATE, MAKING A VERY LOUD NOISE. I CALLED THE DEALERSHIP AND TOOK IT IN THE NEXT MORNING. THE TECH SAID HE SEES THIS ALL THE TIME, THE PLATE IS HELD ON WITH PLASTIC BOLTS. THEY REPAIRED IN 30 MIN, NO PAPERWORK. THE SAME THING HAPPENED AGAIN IN FEB2015. I TOOK THE VEHICLE IN TO THE DEALERSHIP FOR AN OIL CHANGE AND ASKED THAT THEY RE-SECURE THE SKID PLATE. I WAS ADVISE IT WAS DONE. IT HAPPENED AGAIN IN MAR2015, AND I RETURNED TO THE SAME DEALERSHIP FOR THIS PROBLEM, ALONG WITH SEVERAL RECALLS. I WAS TOLD THEY WOULD PUT METAL SCREWS IN TO REPAIR IT. THE 4TH TIME IT HAPPEND WAS JUNE2015, MILEAGE APPX 7500. THIS TIME WAS MUCH WORSE THAN PRIOR, AS WHEN THE SKID PLATE CAME LOOSE, THE PLASTIC WAS FLIPPED UNDER SO IT WAS DRAGGING THE GROUND AT ALL TIMES (NOT JUST VIBRATING AT INCREASE SPEED).

WHILE IN MOTION, THE CAR STALLED. THE CAR WOULD NOT THEN SHIFT TO ANY GEAR. AFTER CONTINUOUSLY TRYING TO SHIFT GEARS, THE CAR WOULD JUMP FROM PARK TO DRIVE. LITERALLY JUMP. I HAD TO DRIVE HOME (A FEW BLOCKS) WITH MY HAZARDS ON PRAYING ALL THE WAY. I CALLED HUNTINGTON BEACH JEEP FIRST THING IN THE MORNING. THEY TOWED THE CAR TO THE SERVICE DEPT. I WAS TOLD THE TRANSMISSION WOULD BE FIXED. I TRIED TO UPGRADE OUT OF THE SHOTTY CHEROKEE TO A GRAND CHEROKEE FOR SAFETY REASONS BUT THE DEALER WOULD NOT FORGIVE THE NEGATIVE EQUITY IN THE CAR AS WE'VE HAD IT FOR A YEAR. HE INSISTED WE PUT MORE MONEY DOWN AND HAVE A CAR PAYMENT OF $600-700 DOLLARS. WE REFUSED. WE FEEL JEEP DOES NOT CARE ABOUT THE SAFETY BUT ONLY THE NUMBER OF CARS THEY SELL EACH MONTH WHICH IS A SAME. THANK GOD WE DIDN'T HAVE A CAR ACCIDENT AS THEY MY FAMILY WOULD BE PLANNING A FUNERAL. MAYBE THAT IS WHAT IT WILL TAKE.

WIFE WAS DRIVING NEW VEHICLE TO WORK TRAVELING APPROXIMATELY 20 MPH. VEHICLE STALLED. TRIED TO RESTART AND THE EN DRIVE ON. SERVICE TRANSMISSION APPEARED IN DASH. THE CHECK ENGINE LIGHT CAME ON AND THE DRIVE INDICATOR WAS FLASHING. VEHICLE STALLED AGAIN. RESTARTED AGAIN AND VEHICLE MOVED ROUGHLY STUCK IN ONE GEAR ACTING LIKE IT WAS GOING TO STALL AGAIN. DEALER WAS CALLED TO COME GET THE VEHICLE FOR SERVICE. THE DEALER COMPLETED UPDATE FOR DRIVEABILITY. NO OTHER PROBLEMS FOUND AT THAT TIME. BEGAN TO NOTICE ROUGH SHIFTS SOMETIMES AROUND 8000 MILES. I WAS DRIVING IN TOWN ON 06/21/2015 AND CAR STALLED HOLDING UP TRAFFIC. SAME SCENARIO OF STUCK IN ONE GEAR,CHECK ENGINE LIGHT ON,SERVICE TRANSMISSION LIGHT ON AND THE DRIVE INDICATOR FLASHING ON AND OFF. HAD TO RESTART TWICE AND LIMPED HOME. TAKING BACK TO DEALER TODAY. MILEAGE 14889.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE'S SPEED DECREASED INDEPENDENTLY TO 30 MPH WITHOUT WARNING. ADDITIONALLY, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,100.

I WAS DRIVING IN THE FAR LEFT LANE ON THE FREEWAY AT APPROXIMATELY 68 MILES PER HOUR WHEN SUDDENLY MY VEHICLE SHOOK AND THE TRANSMISSION STOPPED FUNCTIONING. IT LEFT ME IN A VERY DANGEROUS SITUATION AS I HAD TO SLOWLY DRIFT TO THE SHOULDER LANE WITH FAST VEHICLES APPROACHING BEHIND ME. I COULD HAVE EASILY BEEN REAR-ENDED AT A 65+MPH SPEED AS I WAS NOT ABLE TO ACCELERATE TO MOVE TO THE SHOULDER SAFELY AT A NORMAL SPEED. I WAS AT THE MERCY OF CARS BEHIND ME THAT NOTICED MY HAZARDS AND SLOWED DOWN TO LET ME OVER. THE SERVICE TRANSMISSION MESSAGE BEGAN TO DISPLAY AS WELL AS THE CHECK ENGINE LIGHT. THE MESSAGE DISPLAY INSTRUCTED ME TO PUT THE VEHICLE INTO PARK THEN BACK INTO DRIVE. ONCE ON THE SHOULDER I DID AS THE DISPLAY MESSAGE INSTRUCTED BUT STILL ONCE IN DRIVE MY VEHICLE WOULD NOT ACCELERATE AT ALL WHILE PRESSING ON THE GAS. AFTER 4 ATTEMPTS I DECIDED TO TRY TO MANUALLY SHIFT THE GEARS WHICH FINALLY GOT MY CAR MOVING. I HAVE AN APPOINTMENT TO TAKE MY CAR IN FOR SERVICE TOMORROW. THE CAR HAS LESS THAN 8,000 MILES ON IT AND I HAVE HAD IT FOR LESS THAN 1 YEAR.

STARTED CAR IN THE GARAGE, PUT THE CAR IN REVERSE AND THE DASH LIGHTS WERE BLINKING AND THE RADIO DISPLAY FLASHED AND SAID SERVICE TRANS AND THE SERVICE TRANS STAYS LIT. HAD THE CAR TOWED TO THE FULLER DEALER ON RT 22. SOMERVILLE NJ. GOT THE CAR BACK 8/8/14. THE TRANSMISSION CONTINUES TO GIVE ME PROBLEMS WHILE SHIFTING. AT TIME I CAN STEP ON THE GAS TO ACCELERATE AND THE CAR DOESN'T MOVE THAN ALL OF A SUDDEN WILL RUSH FORWARD. SLOWING DOWN AND GOING AROUND A TURN IS THE WORST BECAUSE STEPPING BACK ON THE GAS THE CAR FEELS AS IF IT'S GOING TO STOP THEN AT ONCE IT WILL RUSH FORWARD AS IF I WAS STEPPING ON THE GAS ALL THE WAY TO THE FLOOR. HAD THE CAR BACK AND ON 8/21 WAS PULLING OUT OF THE DRIVEWAY AT WORK AND HEARD A TERRIBLE GRINDING NOISE AND LOST ABILITY TO STEER THE CAR. HAD IT TOWED AND THE DEALER CALLED THE NEXT DAY TO TELL ME THAT THE LEFT FRONT AXLE HAD SNAPPED AND WAS PROBABLY A DEFECTIVE ONE FROM THE MANUFACTURER. I WANT TO GET RID OF THE CAR BECAUSE I DON'T FEEL SAFE DRIVING IT. I'M AFRAID IF I EVER NEED TO STEP ON THE GAS TO GET OUT OF THE WAY OF SOMETHING, I WILL NOT BE ABLE TO AND WILL BE INVOLVED IN AN ACCIDENT. TERRIBLE TRANSMISSION AND WILL BE DISCUSSING MY CONCERNS WITH MY LAWYER.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING 10 MPH, THE TRANSMISSION SEIZED AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED, BUT THE TECHNICIAN CLEARED THE VEHICLE'S COMPUTER CODES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 6,000.

THE TRANSMISSION IN SHIFTING FROM FIRST TO SECOND HAS A VIBRATION. TOOK IT IN TWICE AND THEY MADE SOME SORT OF ADJUSTMENT. NOW IT STILL HAS VIBRATION AND THE SHIFTING IS WORSE FROM SECOND TO FIRST DOWNSHIFTING. YOU HAVE TO COME TO ALMOST A COMPLETE STOP BEFORE IT WILL DOWNSHIFT TO FIRST TO GET UP A HILL. NOW WHEN YOU STEP ON THE GAS TO PASS SOMEONE THERE IS A LONG HESITATION BEFORE IT SHIFTS TO GO FASTER. TERRIBLE TRANSMISSION ON A BRAND NEW VEHICLE I JUST WASTED FORTY THOUSAND DOLLARS WHICH I HAVE TO PAY OFF FOR THE NEXT FOUR YEARS.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING 30 MPH, AN ABNORMAL NOISE EMITTED AND THE TRANSMISSION SHIFTED INTO NEUTRAL INDEPENDENTLY. THE INSTRUMENT PANEL ILLUMINATED. THE CONTACT SHUT THE VEHICLE OFF AND WAS ABLE TO RESTART IT, BUT THE FAILURE PERSISTED. THE VEHICLE WAS TOWED TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED; HOWEVER, THE TECHNICIAN CLEARED THE VEHICLE'S COMPUTER CODES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 17,000.

2015 JEEP CHEROKEE - TRANSMISSION ISSUES. STARTED WITH A JUMP AND CRASHING SOUND ON ACCELERATION FROM STOP, THEN STARTED SLIPPING AND NON ENGAGEMENT DURING DRIVING. I TOOK IT IN AND HAD 3 SYSTEM UPDATES DONE, AND 2 WEEKS LATER (JUNE 12TH, 2015) I WAS DRIVING IN RUSH HOUR TRAFFIC AND THE TRANSMISSION STOPPED ALL TOGETHER, NOT RESPONSIVE, ENGINE CHECK LIGHT WENT ON, AND THE SYSTEM COMPUTER SAID SERVICE TRANSMISSION. I WAS ALMOST KILLED ON THE HIGHWAY BECAUSE THE CAR JUST STOPPED. ...UPDATED 07/30/15 *BF UPDATED 9/24/15 *JS

ON 12/19/14 WHILE DRIVING, MY VEH STALLED WITHOUT WARNING. THERE WAS NO WARNING LIGHTS ILLUMINATED BEFORE, DURING/AFTER ITS FAILURE. I HAD TO HAVE THE CAR TOWED. AFTER INSPECTION, I WAS TOLD THAT THE ENGINE OF MY NEW JEEP WAS BURNING OIL. THE JEEP RECENTLY HAD BEEN IN FOR AN OIL CHANGE & RTD WITH THE MULTI POINT INSPECTION PAPERWORK INDICATING EVERYTHING WAS OK. HERB CHAMBERS, ALTHOUGH DIAGNOSISING THE JEEP TO BE "BURNING OIL" INSISTED, AT THE DIRECTION OF CHRYSLER PROTOCOL, THAT I DRIVE IT 5,000 MILES AND RETURN IT FOR FURTHER INSPECT. ONLY AFTER MY HUSBAND GOT INVOLVED DID THEY KEEP THE CAR, DRIVE IT, AND EVENTUALLY INSTALL A NEW ENGINE. ON 5/6/2015 THE JEEP LOST POWER DESCENDING A HILL. THE CHECK TRANSMISSION LIGHT ILLUMINATED. THE VEHICLE WAS RETURNED HOME & DRIVEN TO HERB CHAMBER. AFTER INSPT THE JEEP NOW NEEDED A NEW TRANSMISSION. ACCORDING TO JEEP, THE TRANSMISSION HAS AN INTERNAL LEAK. AGAIN, 3 WKS EARLIER, THE CAR WAS AT THE DEALERSHIP FOR TIRE ROTATION AND OIL CHANGE. THE MULIT POINT INSPECTION, INDICATED ALL FLUIDS, INCD THE TRANS FLUID WAS OK. WHILE THE JEEP WAS BEING FIXED, I ALSO EXPRESSED CONCERN OVER RUBBING NOISE WHEN TURNING. NEW BUSHINGS WERE PLACED INTO THE JEEP. WE HAVE SENT EMAILS & MADE PHONE CALLS TO CHRYSLER AND HAVE NOT HEARD BACK. WE ARE DRIVING A NEW VEH THAT HAS PROVEN UNSAFE AND UNRELIABLE W/O ANY REMEDY FROM THE MFGR. I WOULD LIKE OTHER JEEP OWNERS TO BE AWARE OF THE REOCCURRING PROBS WITH THIS JEEP. I BELIEVE THE RELEASE OF THE JEEP WAS DELAYED

VEHICLE TRANSMISSION KICKS WHEN ACCELERATING, OR DECELERATING. IN PARTICULAR, IT KICKS WHEN COMING TO A STOP AND IF YOU DO NOT KEEP YOUR DISTANCE FROM OTHER VEHICLES IT COULD LEAD TO REAR ENDING OTHER VEHICLES OR DRIVING THROUGH A WALL TRYING TO PARK THE VEHICLE IN THE GARAGE.

TL* THE CONTACT OWNED A 2014 JEEP CHEROKEE. WHILE DRIVING 55 MPH, THE CONTACT SMELLED A STRONG BURNING ODOR AND NOTICED SMOKE EMITTING FROM THE FRONT PASSENGER DOOR. WITHIN SEVERAL MINUTES, THE VEHICLE WAS ENGULFED IN FLAMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS 16,532. UPDATED 8/21/15*CN UPDATED 12/1/2015*JS

TOWING THE JEEP 4 WHEELS DOWN BEHIND MY 38' DIESEL PUSHER MOTORHOME, THE JEEP STARTED JERKING BACK AND FORTH QUITE VIOLENTLY, ENOUGH TO CAUSE A SERIOUS SHAKING IN THE REAR OF THE 30,000 LB. MOTORHOME. BROUGHT THE VEHICLE(S) TO AN IMMEDIATE STOP, CHECKED BOTH VEHICLES CAREFULLY, AND COULD FIND NO CAUSE. CONTINUED ON WITH NO SHAKING OR PROBLEM. ABOUT FOUR HUNDRED MILES FURTHER, AFTER A 90 DEGREE TURN AT LESS THAN TEN MPH, IT DID IT AGAIN. ONCE MORE I BROUGHT THE RIG TO A COMPLETE STOP, AND THEN CONTINUED WITH NO SHAKING. ON MY 5000 MILE TRIP THIS OCCURRED APPROXIMATELY SEVEN TIMES. THE ONLY APPARENT COMMONALITY WAS THAT IN MOST CASES THE JEEP HAD GONE OVER A ROUGH PATCH (RAILROAD TRACK. RAISED BUMP IN ROAD, TOWED OVER A CURB) AND MOST EVENTS OCCURRED AT SPEEDS UNDER 30 MPH. I HAVE FOUND THERE ARE OTHERS OTHERS TOWING THE NEW STYLE JEEP CHEROKEE WHO ARE EXPERIENCING THE SAME PROBLEM. I AM NOT NEW TO TOWING; I HAVE TOWED OTHER JEEPS OVER 200,000 MILES WITH NO PROBLEM. I TRULY BELIEVE THERE IS A FAULT WITH THIS VEHICLE.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE ATTEMPTING TO SHIFT INTO REVERSE, THE TRANSMISSION FAILED TO SHIFT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,050. UPDATED 8/28/15*CN UPDATED 10/19/2017*CN

I WAS DRIVING HOME ON THE FREEWAY GOING ABOUT 50MPH AND ALL OF A SUDDEN I GOT A SERIES OF MESSAGES: "SERVICE TRANSMISSION" "SERVICE PARKING BRAKE" "4WD NOT AVAILABLE".PUT GEAR INTO DRIVE" I WAS ON A RAMP MERGING TO ANOTHER FREEWAY WITH VERY LITTLE ROOM ON THE SIDE I SHIFTED THE CAR FROM DRIVE TO PARK, DASH MESSAGE SAID TO SHIFT BACK INTO PARK, AND THEN INTO DRIVE. WHEN I SHIFTED BACK INTO DRIVE, THE TRANSMISSION MADE A VERY LOUD BANG (LIKE SOMEBODY HIT THE BOTTOM OF THE VEHICLE WITH A MALLET) THE ENGINE INDICATOR WAS FLASHING AND THE ERROR MESSAGES WERE COMING UP ON THE SCREEN. THIS IS NOT THE FIRST TIME I HAD THIS ISSUE. LAST TIME I HAD TO SHUT THE JEEP OFF AND WAIT ABOUT 30MIN FOR THE COMPUTER TO RESET BEFORE I COULD START IT AND SHIFT INTO GEAR. LAST TIME THE DEALER REPLACED THE TRANSMISSION VALVE BUT OBVIOUSLY DID NOT FIX THE ISSUE. I AM CONCERNED THAT THIS CAN HAPPEN ANYWHERE AT ANYTIME.

CAR ENGINE LIGHT ON. CAR ACCELERATING WHILE SLOWING DOWN BETWEEN 25 DOWN TO 20 MPH DEALER REPLACING TRANSMISSION SERVICE MANAGER STATED ALL CARS HAVE PROBLEMS INCLUDING FORD, CHEVY, ECT. NO BIG DEAL. PREVIOUS COMPLAINT WHEN COMPUTER MODULE FAILED AT 3500 MILES AND CAR SUDDENLY LOST ALL POWER GOING 70 MPH ON I65 NEAR NASHVILLE. SERVICE MGR SAID 1 IN MILLION CHANCE, JUST HAPPENS ONCE IN AWHILE. COMPLAINT 10621360.

CAME TO A STOP LIGHT, CAR WOULD NOT MOVE ALL THE WARNING LITES CAME ON SAYING SERVICE TRANSMISSION, SERVICE PARKING BRAKE THE ENGINE LITE CAME ON THE TRACTON LITE CAME ON, WHEN I SHUT CAR OFF AND RESTARTED IT THE TRANSMISSION BANGED LOUDLY AND THE LITE FOR DRIVE KEPT FLASHING, WHEN I WOULD COME TO A STOP THE WARNING MESSAGE WOULD SAY PUT IN PARK AND THEN SELECT GEAR

WHILE DESCENDING DOWN A HILL WITH A MODERATE SLOPE, I APPLIED LIGHT BRAKING TO SLOW MY 2014 JEEP CHEROKEE SLIGHTLY. DURING THE LIGHT BRAKING, THE VEHICLE SUDDENLY SHIFTED INTO A LOWER GEAR AND THE ENGINE RPM INCREASED FROM APPROXIMATELY 1500 RPM TO 3000 RPM. THIS WOULD SEEM TO BE NORMAL, EXCEPT THAT RATHER THAN SLOWING THE VEHICLE DOWN, THE LOWER GEAR ACTUALLY CAUSED IT TO SPEED UP, WHICH THEN REQUIRED MORE BRAKING. THIS HAS HAPPENED SEVERAL TIMES, FORTUNATELY, THE ROAD CONDITIONS WERE GOOD. IF THIS SHOULD OCCUR DURING WET OR ICY ROAD CONDITIONS, THERE IS A GOOD CHANCE THE VEHICLE WILL SKID. THE TRANSMISSION HAS ALSO SLIPPED DURING ACCELERATION, WHICH CAN ALSO CREATE SAFETY HAZARDS, AS WELL AS FUTURE QUALITY ISSUES. FCA HAS HAD MANY ISSUES WITH THE TRANSMISSIONS IN THEIR NEW JEEP CHEROKEES, BUT DO NOT APPEAR WILLING TO FIND A SERIOUS SOLUTION TO A SERIOUS PROBLEM. PLEASE CONSIDER FORCING A RECALL ON THE 2014 JEEP CHEROKEE, BEFORE SERIOUS SAFETY ISSUES BEGIN TO OCCUR.

WOULD NOT SHIFT TO ANOTHER GEAR. THIS HAS HAPPENED THREE TIMES WITHIN 3 MONTHES.

2014 JEEP CHEROKEE .ON THRUWAY PASSED TRACTOR TRAILER AND MOVED INTO RIGHT LANE DIGITAL READS 0. MESSAGE DISPLAY SOMETHING ABOUT NOT BEING ABLE TO SHIFT WHILE IN MOTION. SHIFTER 'D" STILL LIT RED. PULLED OVER TO A STOP. HAD TO SHUT OFF AND RESTART. JUNE 2 ON THRUWAY IN LEFT LANE. DIGITAL READS 0. SAME MESSAGE AS ABOVE PLUS '4WD IS UNAVAILABLE' SHIFTER 'D" IS STILL LIT AND 4WD IS IN "AUTO". JUST 2 HOURS AGO PULLING INTO MY DRIVEWAY. DIGITAL READS 0. SAME TWO MESSAGES . NOW SHIFTER "D" IS FLASHING 4WD LIT IN "AUTO". FIRST 2 TIMES THEY TELL ME THEY CAN'T FIND PROBLEM. NO CODES THEY SAY AND CAN'T DUPLICATE WHEN THEY DRIVE IT AROUND THE BLOCK.CAN'T WAIT TO HEAR WHAT THEY SAY TOMORROW. CAR HAS NEEDED 5/6 UPDATES SINCE I BROUGHT IT HOME MARCH 2014.ONE OF THE UPDATES WAS AFTER THE FIRST INCIDENT. SOMETHING CALLED A 'SNAP RING' .I JUST HAD IT IN FOR OIL CHANGE A MONTH BEFORE.I ALSO HAD AN OILS CHANGE A MONTH BEFORE THE SECOND INCIDENT. THEY SAID NO UPDATES THAT DAY BUT IT NEEDED 4 WHEN I BROUGHT IT IN AFTER LAST WEEKS INCIDENT.ALL 3 TIMES THE ELECTRICAL WAS STILL ON.NICE TO KNOW I CAN DIE IN A FIREY CRASH BUT STILL LISTEN TO TUNES. I HOPE YOU CAN HELP. WHAT AN I SUPPOSED TO DO?

THE TRANSMISSION WILL NOT DOWNSHIFT FROM THIRD GEAR UNLESS THE VEHICLE COMES TO A COMPLETE STOP. WHEN TRYING TO ACCELERATE INTO TRAFFIC DURING CITY DRIVING THIS IS VERY DANGEROUS BECAUSE THE VEHICLE IS UNRESPONSIVE AND WILL NOT ACCELERATE. ALSO THE VEHICLE CONTINUES TO HAVE HARSH SHIFTS FROM FIRST TO SECOND GEAR AND FROM SECOND TO THIRD GEAR EVEN AFTER ALL RECALLS HAVE BEEN PERFORMED.

DRIVING HOME, THE CAR SUDDENLY SHIFTED FROM DRIVE TO NEUTRAL. ALARM SOUNDED AND A MESSAGE OF SHIFT TO PARK AND RESTART. ENGINE LIGHT CAME ON DASH DISPLAY. THE ENGINE CONTINUE TO RUN, BUT THERE WAS NO POWER TO THE TRANSMISSION. WE COASTED OFF THE ROAD. I PUT THE CAR IN PARK AND IT RESTARTED. AFTER A FEW SECONDS THE TRANSMISSION RE-ENGAGED. WE WERE NEAR THE DEALER WHERE WE PURCHASED THE CAR. THEY GAVE US A LOANER AND KEPT THE CAR. WE WERE ADVISED THERE WAS A RECALL ON TRANSMISSION MODULE AND POWERTRAIN MODULE. WE PICKED OUR CAR UP FROM THE DEALER AND IT SEEMED FINE. BUT ON 5/20/15 WE EXPERIENCED THE SAME PROBLEM. THE DEALER SAID THEY REPROGRAMMED THE ELECTRONICS AND ROAD TESTED THE CAR AND ALL WAS WELL. ON 6/4/15 WE HAD THE SAME FAILURE. WE JUST MISSED HAVING ANOTHER VEHICLE RUN INTO US SINCE THE CAR JUST STOPPED IT'S FORWARD PROGRESS. THE DEALER HAS THE CAR NOW. THE SAID THEY HAVE NO IDEA AT THIS TIME (3:00 PM) WHAT THE PROBLEM COULD BE. THE FIRST TWO FAILURES WEREN'T BAD BECAUSE WE WERE THE ONLY VEHICLE ON THE ROAD. THE THIRD FAILURE NEARLY CAUSED AN ACCIDENT. I JUST SPOKE WITH THE SERVICE DEPARTMENT. THEY SAID THE VEHICLE HAD FAILED DURING A TEST DRIVE, BUT THEY CANNOT ISOLATE THE FAILURE AT THIS TIME.

AS HAS BEEN REPORTED BY OTHERS, MY JEEP CHEROKEE HAS BRAKE FOR NO APPARENT CAUSE ON THREE DIFFERENT OCCASIONS. THE "COLLISION IMMINENT" TONE HAS SOUNDED AT THE SAME TIME. THERE WAS NO ACCIDENT OR LOSS OF CONTROL AT THE TIME THIS HAPPENED, BUT IT WAS DISCONCERTING. ON TWO OTHER OCCASIONS, THE SAME THING HAS HAPPENED, BUT THESE WERE TRIGGERED BY A CAR LEAVING THE ROAD TO THE RIGHT SIDE, TO TURN AT AN ANGLE INTO A STREET THAT BRANCHED OFF THE ROUTE I WAS ON. ALTHOUGH THE CAR WAS CLEARLY OUT OF THE PATH OF THE CAR, APPARENTLY THE COLLISION AVOIDANCE SYSTEM THOUGHT THAT MY CAR WAS CLOSING ON THE OTHER CAR TOO QUICKLY, AND AGAIN SOUNDED THE WARNING AND SLOWED THE CAR DOWN. AGAIN, THERE WERE NO PROBLEMS WITH CONTROL OF THE CAR, AND NO ACCIDENT, ALTHOUGH DRIVERS BEHIND ME HAD TO SLOW DOWN BY ABOUT 15 MILES PER HOUR BELOW THE SPEED LIMIT. I HAVE LEARNED TO LEAVE SOME EXTRA DISTANCE BETWEEN ME AND CARS TURNING OFF FOR JUST THIS REASON. *TR

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING AT 35 MPH, THE VEHICLE WOULD VIBRATE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR THE REAR SUSPENSION SHOCK ABSORBER; HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 8,500.

IN DECEMBER 2014, THE 2014 JEEP CHEROKEE SHUT OFF TWICE IN ONE EVENING DUE TO TRANSMISSION RELATED ISSUES: 1) THE FIRST OCCURRENCE, THE JEEP WAS AT A RED LIGHT, WHEN THE LIGHT CHANGED & THE GAS PEDAL WAS PRESSED THE CAR LURCHED AND MADE A LOUD THUMP SOUND AND THE MALFUNCTION INDICATOR LIGHT (MIL) WAS ILLUMINATED AND AN ERROR MESSAGE RELATED TO THE TRANSMISSION CAME ON. THE CAR WOULD NOT ACCELERATE & I WAS FORCED TO COAST INTO DARK PARKING LOT ALONE. THE MANUAL SAID THE VEHICLE SHOULD BE SERVICED IF THE LIGHT STAYS ON THROUGH SEVERAL DRIVING CYCLES AND THAT THE VEHICLE MOST LIKELY DID NOT REQUIRE TOWING. 2) AFTER FOLLOWING THE MANUAL, I TURNED THE CAR BACK ON AND ATTEMPTED TO DRIVE TO A SAFE LOCATION UNTIL THE CAR COULD BE TAKEN IN FOR SERVICE (IT WAS NOW AROUND 11:00PM). THE CAR DROVE NORMALLY FOR ABOUT 5 MINUTES UNTIL I GOT ON THE HIGHWAY (SPEED LIMIT 55 MPH) & THE TRANSMISSION BEGAN TO PULL & IN THE MIDDLE OF THE HIGHWAY THUMPED AND THE ENGINE SHUT OFF FORCING ME TO RAPIDLY PULL OVER INTO A DANGEROUS EXIT RAMP AT AROUND MIDNIGHT IN THE MIDDLE OF AN ICY WINTER. THE CAR WOULD NOT TURN BACK ON & I HAD TO HAVE THE CAR TOWED. THE DEALERSHIP KEPT THE CAR FOR ABOUT A WEEK & SAID THE ISSUE WAS AN INTERNAL FAILURE OF THE TRANSMISSION CONTROL MODULE (WHICH THEY REPLACED & UPDATED THE SOFTWARE). IN MAY 2015, I HAD BEEN HAVING SEVERAL ISSUES WITH THE CAR INCLUDING ANOTHER CHECK ENGINE LIGHT SO I BROUGHT IT IN AGAIN FOR SERVICE (THIS IS NOW THE 4TH TIME I HAD BEEN TO THE DEALERSHIP FOR

THERE IS PROBLEM WITH THE TRANSMISSION. AFTER COMING OUT OF A TURN OR EVEN JUST TAKING MY FOOT OF THE GAS FOR A SECOND AND THEN STEPPING ON THE GAS THERE IS A "DEAD PEDAL" FOR A COUPLE SECONDS AS THE TRANSMISSION DOES NOTHING. THE DEALER SAYS THAT JEEP IS AWARE OF THE PROBLEM HOWEVER SINCE THERE IS CURRENTLY NO FIX THE DEALER NOTES ON MY INVOICE THAT IS IS NORMAL AND BY DESIGN. THIS CONDITION WHERE THE CAR BASICALLY STALLS IS POTENTIALLY DANGEROUS AS THERE IS A POSSIBILITY THAT I COULD GET REAR ENDED WHILE MY VEHICLE TRIES TO FIGURE OUT IF IT WANTS TO DOWNSHIFT OR NOT.

THE VEHICLE FAILS TO ACCELERATE PROPERLY FROM SLOW SPEEDS THIS HAS BEEN AN ONGOING PROBLEM SINCE A RECALL ( RO1 ) WAS PERFORMED ON THE TRANSMISSION MULTIPLE ATTEMPTS BY DEALERS TO IMPROVE THIS CONDITION HAVE FAILED I AM TOLD THAT THIS IS THE WAY FLAT/CHRYSLER HAS DECIDED TO MAKE THESE TRANSMISSION WORK ,IN ORDER TO PREVENT FAILURE DUE TO A DESIGN FLAW THE CURRENT SOFTWARE NO LONGER ALLOWS THE TRANSMISSION TO DOWNSHIFT BELOW THIRD GEAR UNLESS THE VEHICLE IS COMPLETELY STOPPED THEREFORE IF DRIVING CONDITIONS REQUIRE YOU TO SLOW DOWN ( TO AS SLOW AS 1 MPH ) AND THEN YOU NEED TO ACCELERATE THE TRANSMISSION REMAINS IN THE THIRD GEAR AND PROVIDES LITTLE TO NO RESPONSE IF YOU FLOOR IT , THE TRANSMISSION WILL SOMETIMES EVENTUALLY SLAM INTO FIRST GEAR BUT ONLY AFTER STRUGGLING ITS HARDEST TO ACCELERATE THIRD GEAR WHICH INVOLVES THE TORQUE CONVERTER ALLOWING THE ENGINE TO REV , SO THAT THE RESULTING SHIFT INTO FIRST GEAR IS EXTREMELY ROUGH AND OFTEN ACCOMPANIED BY WHEEL SPIN THE TRANSMISSION WILL NO LONGER EVER UNDER ANY CIRCUMSTANCES DOWNSHIFT INTO SECOND GEAR THE HARD JOLTS AND WHEEL SPIN OF 3-1 SHIFT ARE SOMEWHAT DANGEROUS BUT WHEN THE TRANSMISSION COMPLETELY REFUSES TO DOWNSHIFT AND SIMPLY LEAVES YOU VULNERABLE TO APPROACHING VEHICLES ,PULLING INTO TRAFFIC, ENTERING ROUNDABOUT OR CHANGING LANES FROM A SLOWER LANE TO A FASTER ONE OR EVEN JUST MERGING IS ALWAYS STRESSFUL NOT KNOWING IF VEHICLE WILL RESPOND TO ACCELERATING PROPERLY OR DOWNSHIFT PROPERLY

VEHICLE HAS CONTINUED ISSUES WITH SHIFTING PERFORMANCE, UPON SLOWING DOWN AND THEN ACCELERATING THE VEHICLE HESITATES BEFORE INCREASING SPEEDS.

2014 JEEP CHEROKEE. CONSUMER WRITES IN REGARDS TO RECALL NOTICE REPAIRS. *SMD THE CONSUMER STATED THE REAR HATCH CAME DOWN ON HER HEAD. IN FEBRUARY 2015, THE TRANSMISSION WENT OUT. *JB

VEHICLE LOSES POWER GOING UP HILLS AND HAS TROUBLE SHIFTING GEARS. AT TIMES WHEN DRIVING ON A LEVEL SURFACE AT A CONSISTENT SPEED, YOU WILL FEEL AND HEAR A LOUD BANG AND THINK SOMETHING HIT YOU, BUT IT DIDN'T. THIS VEHICLE IS UNSAFE, WHEN MERGING ONTO A HIGHWAY, FINGERS CROSSED THAT IT WILL ACCELERATE WHEN PUSHING ON THE GAS SO YOU DON'T GET HIT. I HAD IT AT THE DEALERSHIP THREE TIMES SINCE FEBRUARY 2015 FOR THIS ISSUE AND WAS TOLD THAT ALL OF THE SOFTWARE IS UP TO DATE, THAT CHRYSLER IS ATTEMPTING TO DEVELOP A SOFTWARE UPDATE THAT WOULD RESOLVE THIS PROBLEM BUT IT HASN'T BEEN DEVELOPED YET. WAS ALSO TOLD THAT OTHERS WITH THIS VEHICLE ARE HAVING THIS SAME PROBLEM. I TRULY BELIEVE THAT THIS VEHICLE IS UNSAFE, NOT BEING ABLE TO ACCELERATE WHEN NEEDED IS GOING TO CAUSE A SERIOUS ACCIDENT.

ON 3/17/2015 I TOOK MY VEHICLE TO LOCAL JEEP DEALER FOR 2 SEPARATE RECALLS- ONE FOR THE AIRBAG AND ONE FOR THE TRANSMISSION. I HAD NOT HAD ANY PROBLEMS WITH THE VEHICLE BUT HAD RECEIVED A NOTICE IN THE MAIL ADVISING ME OF THE RECALLS. AT THAT TIME AN ELECTRONIC TRANSMISSION "UPGRADE" WAS MADE. WHEN I LEFT THE SERVICE THE TRANSMISSION WAS "MISSING" AND WHEN I CALLED THE SERVICE DEPT I WAS ADVISED THAT IT MAY TAKE A FEW DAYS FOR IT TO NORMALIZE. I TOOK THE VEHICLE BACK ON 3/26 AND THE SERVICE DEPT MANUALLY REPROGRAMMED THE TRANSMISSION. THIS STILL DID NOT FIX THE PROBLEM AND I TOOK THE VEHICLE BACK ON 4/14 AND THEY TRIED ANOTHER FIX WHICH DID NOT FIX THE PROBLEM. I THEN TOOK THE VEHICLE BACK ON 5/5 AND THE SERVICE DEPT CONTACTED JEEP AND WAS ADVISED THAT THEY WERE WORKING ON DEVELOPING A NEW SOFTWARE BUT THAT IT MAY BE A FEW MONTHS BEFORE THIS WAS AVAILABLE. I WAS ADVISED TO TAKE THE VEHICLE HOME AND THEY WOULD CONTACT ME. THE VEHICLE TRANSMISSION COMPLETELY STALLS ON AN INCLINE AND ALMOST COMPLETELY COMES TO A STOP. THE VEHICLE ALSO SKIPS GEARS WHEN TRYING TO PRESS THE GAS AT TIMES. I WAS ADVISED THAT THIS HAD HAPPENED TO OTHER JEEP VEHICLES WHEN THE "UPGRADE" WAS DONE BUT THAT THE PROGRAM TO FIX IT WAS STILL BEING WORKED ON AND IT MAY BE SOME TIME. THIS IS A SAFETY CONCERN AS WE ALMOST GOT REAR-ENDED SEVERAL TIMES BECAUSE THE TRANSMISSION MISSED GEARS AND WOULD NOT GO. THE OTHER SAFETY CONCERN IS THE ALMOST COMPLETE STALL ON AN INCLINE. THIS VEHICLE IS MADE TO CLIMB ROCKS AND

UPON ACCELERATION FROM FULL STOP MY JEEP MADE A LOUD CLUNKING SOUND FROM THE REAR OF THE VEHICLE WHICH FELT LIKE SOMETHING WAS JAMMED IN THE AXLE. HAD THE VEHICLE TOWED TO COURTESY MOTORS IN DANVILLE, IL AND THEY REPLACED THE REAR DIFFERENTIAL. THEY REFUSED TO PROVIDE A LOANER ALTHOUGH IT TOOK 4 DAYS TO REPAIR. WHEN I PICKED IT UP ON 5/26 THE SAME ISSUE WAS STILL PRESENT. I WAS TOLD TO "BABY IT" ON MY 4 HOUR DRIVE HOME AND TAKE IT TO MY DEALER. MY DEALER IDENTIFIED THE 2ND ISSUE AS THE POWER TRANSFER UNIT WHICH IS BEING REPLACED AS WELL. MY DEALER GAVE ME A LOANER BUT 13 DAYS IN THE SHOP TO REPLACE SUCH ITEMS ON A VEHICLE LESS THAN A YEAR OLD IS SERIOUSLY CONCERNING!