2014 Jeep Cherokee complaints

WHEN ACCELERATING FROM STOP OR SLOW SPEED, THE VEHICLE LUNGES, WILL NOT SHIFT, SHIFTS VERY HARD TO THE POINT OF LOOSING TRACTION TO THE DRIVE WHEELS. VARIOUS SLOW SPEEDS CITY AND HIGHWAY ON RAMP GET THE SAME EFFECT.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V509000 (VISIBILITY) AND 15V393000 (STRUCTURE). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS EXPERIENCING A FAILURE WITH THE REAR LIFTGATE BUTTON FAILING TO OPEN. THE CONTACT HAD TO MANUALLY OPEN THE REAR LIFTGATE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THERE IS WEATHER STRIPPING ON THE REAR LIFT HATCH BETWEEN THE SPOILER AND THE LIFT HATCH THAT IS COMING UNGLUED. THIS IS A NEW VEHICLE AND THE TRIM SHOULD NOT BE COMING OFF. ALSO, THE RUBBER TRIM ON THE REAR RIVERSIDE DOOR/WHEEL IS COMING OFF.

WHILE DRIVING HOME FROM WORK THE VEHICLE JERKED AND THE TRANSMISSION SERVICE LIGHT CAME ON. ONCE THE LIGHT CAME ON THE VEHICLE WOULD NOT DRIVE FASTER THAN 10 MPH AND THE RPM WERE AT LIKE 4000. THE TRANSMISSION HAS BEEN WEIRD SINCE DAY ONE. I BROUGHT THE VEHICLE IN AND THEY REPROGRAMMED THE COMPUTER. IT STILL ACTED FUNNY AFTER THE REPROGRAMMING. THERE WERE TIMES I WOULD BE TRAVELING ON THE HIGHWAY AND WOULD LOSE ANY SORT OF ACCELERATING WHEN THE GAS PEDAL WAS PRESSED. IT WOULD THEN KICK IN ALL OF A SUDDEN. ALL THE ISSUES REGARDING THE TRANSMISSION AND ITS SHIFTING HARD WERE TOLD TO THE SERVICE TECH AND I WAS TOLD THEY COULDN'T FIND THE PROBLEM. ALSO THE FRONT END STEERING LINKAGE MAKES VERY LOUD NOISES WHEN TURNING THE WHEEL FROM LEFT OR RIGHT. THIS WAS ALSO EXPLAINED TO THE TECH WHO SAID HE COULDN'T FIND THE ISSUE. YET THE TRUCK STILL MAKES THE NOISES ANYTIME IT DOES IT. THIS IS NOT SOMETHING YOU EXPECT TO DEAL WITH AFTER PURCHASING A NEW VEHICLE WHICH IS NOT 2 YEARS OLD. ESPECIALLY IT IS THE REASON I BOUGHT THIS SO I WOULDN'T HAVE TO WORRY ABOUT SPENDING MONEY ON AN OLD CAR AND FOR DEPENDABILITY.

THE POWER TRAIN BUCKS HARD, DELAYS FORWARD MOTION FROM STOP POSITION, ESPECIALLY WITH A COLD START, AND IS MUCH WORSE ON COLD DAYS. HAD THE CAR BACK TO THE DEALER SEVERAL TIMES, CALLED JEEP, AND THEY ALL TELL ME THERE IS NOTHING THEY CAN DO. I HAVE ALSO BEEN TOLD THAT NOT ALL OF THIS MODEL JEEP HAS THIS PROBLEM, I AM ONE OF THE LUCKY ONES. PLEASE HELP ME! I AM A REALTOR AND HAVE CLIENTS IN MY CAR THAT LOOK AT ME LIKE, WHAT IS WRONG WITH YOUR CAR, AND WHY ISN'T JEEP DOING SOMETHING ABOUT THIS? I DO HAVE SEVERAL INVOICES FROM THE DEALER, STATING MY COMPLAINTS, BUT NOTHING HAS BEEN CORRECTED, THEY HAVE DONE "TWO UPDATES" VIA THEIR COMPUTER SYSTEM, AGAIN, WITH NO RESULTS.

DRIVING TO WORK ON HWY IN HEAVY TRAFFIC I ACCELERATED UP A SMALL HILL CAR JERKED THEN POWERED DOWN ON HWY AT 65 MPH I WAS ABLE TO COAST OVER THREE LANES OF TRAFFIC AND PULL OFF TO SIDE OF ROAD THEN NOTICED SERVICE TRANSMISSION, CHECK PARKING BREAK, PUT CAR IN PARK AND THEN SELECT GEAR ALL CAME ON AS MESSAGES ALSO THE TRACTION CONTROL LIGHT CAME ON. PUT CARE IN PARK AND RESTARTED ENGINE ALL LIGHTS/MESSAGES STILL ON DASH AND CAR WOULD NOT GO INTO GEAR FOR DRIVING. TRIED TWO MORE TIMES AND FINALLY COULD DRIVE UNDER 50 MPH STRAIGHT TO DEALER FOR SERVICE. THE CHECK TRANSMISSION LIGHT REMAINED ON DURING MY ENTIRE DRIVE TO THE DEALERSHIP. I HAD PREVIOUSLY EXPERIENCED ACCELERATION WHEN IN TRAFFIC COASTING AND MY FOOT OFF GAS PEDAL. ALSO HARD SHIFTING MULTIPLE TIMES LIKE IT WAS SKIPPING GEARS WHEN ACCELERATING. VERY SCARY AND UNSAFE SITUATION TO BE IN.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE FLAT TOWING THE VEHICLE WITH THE RV AND DRIVING OVER VERY ROUGH TERRAIN AT 25 MPH, THE JEEP WOULD WOBBLE OUT OF CONTROL. AS A RESULT, THE CONTACT WOULD LOSE CONTROL OF THE RV. WHEN THE FAILURE OCCURRED, THE CONTACT WOULD HAVE TO PULL TO THE SIDE OF THE ROAD TO CORRECT THE FAILURE. WHEN THE VEHICLE WAS RESTARTED AFTER IT HAD BEEN TOWED, THE STABILITY CONTROL AND STEERING WARNING LIGHTS WOULD ILLUMINATE. THE MANUFACTURER AND DEALER WERE CONTACTED ABOUT THE FAILURE, BUT WERE UNABLE TO RESOLVE THE FAILURE. THE FAILURE MILEAGE WAS 290,006. UPDATED 01/20/16*LJ *TR

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V393000 (STRUCTURE) AND 15V509000 (VISIBILITY); HOWEVER, THE PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

DRIVING 65 MPH ON HIGHWAY DASHBOARD WARNING LIGHTS STARTED FLASHING SERVICE TRANSMISSION IMMEDIATELY. TRANSMISSION DISENGAGED CAR WOULD NOT RESPOND WHEN GAS PEDAL WAS PUSHED. MESSAGE TO SHIFT CAR IN PARK APPEARED. HAD TO COAST IN MORNING RUSH HOUR TRAFFIC TO THE SHOULDER. COULD HAVE BEEN A VERY DANGEROUS SITUATION. ON SHOULDER PUT IT INTO PARK AND IF IT WAS PUT INTO DRIVE IT WOULD JOLT SEVERELY AND WOULD NOT MOVE MORE THAN A FEW INCHES WITH ACCELERATOR PRESSED. HAD THE CAR TOWED TO THE DEALER ON A FLATBED. WAS INFORMED THAT A NEW TRANSMISSION IS NEEDED. THE JEEP CHEROKEE HAS 31000 MILES.

WE USE THIS CAR AS A DAILY DRIVER AND ALSO FLAT TOW IT BEHIND OUR MOTORHOME. WE ARE UNABLE TO CONTINUE TO TOW THE CAR,BECAUSE IT HAS A DANGEROUS FRONT END WOBBLE WHILE BEING TOWED. WE HAVE TEN YEARS EXPERIENCE TOWING CARS BEHIND OUR MOTORHOME. I HAVE BEEN TOLD BY OTHER OWNERS OF THE SAME MODEL THAT THEY HAVE EXPERIENCED THE SAME PROBLEM. JEEP HAS BEEN INFORMED, BUT HAS TAKEN NO ACTION TO CORRECT THE PROBLEM. WE FEEL THIS WOBBLE COULD RESULT IN SERIOUS INJURY OR DEATH IT NOT CORRECTED. THANK YOU [XXX] AND [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB

MY JEEP CHEROKEE DEVELOPED AN OBVIOUS SMELL IN THE SPRING OR 2015. I DID NOT SMELL THE MOLD PROBLEM UNTIL THIS POINT, AND THE JEEP SMELLED DURING THE FIRST 10 MINUTES OF RUNNING THE A/C, AND THEN THE ODOR WOULD DISSIPATE. THE DEALER COULD NOT SMELL THE ODOR, AND THEY SPRAYED A DEODORIZER IN THE INTERIOR VENTS. AFTER THE DEALER SPRAYED THE DEODORIZER, THE SMELL COMING FROM THE VENTS WAS UNBEARABLE. I COULDN'T BREATHE. I TOOK THE JEEP BACK FOR THE SECOND TIME, AND THE SERVICE PERSON ADVISED THAT HE HAD NEVER SMELLED ANYTHING SO BAD, AND THAT HE CALLED CHRYSLER, AND CHRYSLER WAS AWARE OF THE PROBLEM AND IT WAS MOLD. HE SAID THAT CHRYSLER WAS SENDING A KIT TO CLEAN THE A/C WITH CHEMICALS. DURING THE TIME THAT I DROVE THIS JEEP, I BECAME VERY ILL, ALL SYMPTOMS THAT ARE CONSISTENT WITH MOLD EXPOSURE.

ONGOING ISSUES REGARDING VEHICLE, MULTIPLE FAILURES ON MULTIPLE OCCASIONS. SERIOUS POWERTRAIN ISSUES, VEHICLE SLOW TO RESPOND DRIVER ACCELERATION INPUT, ERRATIC ACCELERATION AND SHIFT PERFORMANCE. AIRBAGS, STABILITY CONTROL, FORWARD CRASH MITIGATION/AVOIDANCE, AND OTHER SAFETY SYSTEMS FAILURE ON MULTIPLE OCCASIONS. POWERTRAIN REPLACED, MULTIPLE SOFTWARE UPDATES WITH NO RESOLVE, INTERMITTENT ISSUE PERSISTS. *JS

I HAVE RECEIVED 3 RECALL ALERTS ON DIFFERENT PROBLEMS WITH THE CAR. WHEN I CALL THE DEALER THEY SAID THEY CAN NOT FIX BECAUSE CHRYSLER HAS NOT ISSUED/DELIVERED THE PARTS. IT HAS BEEN OVER 3 2/12 MONTHS SINCE THE FIRST RECALL ALERT AND I HAVE GOTTEN TWO MORE ADDITIONAL NOTICES SINCE THEN. ALL ARE SAFETY RELATED ISSUES. UNACCEPTABLE.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V393000 (STRUCTURE) HOWEVER, THE PART FOR THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 20 MPH AND MAKING A RIGHT TURN, THE VEHICLE STALLED. THE CONTACT ALSO STATED THAT UNKNOWN WARNING LIGHTS ILLUMINATED. AFTER SEVERAL ATTEMPTS, THE VEHICLE RESTARTED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,900.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT THE RPMS INCREASED INDEPENDENTLY AND THE VEHICLE FELT ROUGH WHILE DRIVING IN THIRD GEAR. IN ADDITION, THE VEHICLE SUDDENLY INCREASED SPEED AND THE BRAKE PEDAL WAS DEPRESSED WITH EXCESSIVE FORCE IN ORDER TO DECREASE THE VEHICLES SPEED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V509000 (VISIBILITY) BUT THE RECALL REMEDY WAS NOT YET AVAILABLE. THE CONTACT FELT THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 13,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

FROM STOP ACCELERATING TO MERGE WITH HIGHWAY TRAFFIC AND PULLING OUT OF A STREET THE CAR WON'T MOVE. IT'S LIKE THE TRANSMISSION IS SLIPPING. VERY DANGEROUS, HAVE BEEN ALMOST HIT SEVERAL TIMES. OTHER TIMES THE TRANSMISSION SHIFTS IRREGULARLY. HAVE TAKEN IT TO OUR LOCAL DEALERSHIP TWICE AND HAVE A THIRD SCHEDULED

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART AFTER MULTIPLE ATTEMPTS. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS UNABLE TO BE DETERMINED. THE CONTACT MENTIONED THAT THE VEHICLE COMPUTER SOFTWARE WAS RESET BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,500.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE TURNING THE IGNITION KEY TO START THE ENGINE, THE VEHICLE SUDDENLY SURGED FORWARD. THE CONTACT ALSO INDICATED THAT WHEN GOING FROM STOP TO START AND WHILE ASCENDING UP A HILL, THE VEHICLE HESITATED TO ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED A PCM AND DTCM UPDATE BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000. UPDATED 02/19/16*LJ THE CONSUMER STATED THE TRANSMISSION WAS REPLACED WHICH RESOLVED THE SURGING ISSUES. THE SHIFTING FAILURE PERSISTED, THE FAILURE COULD NOT BE DETERMINED. *JS

TOOK CAR IN FOR RECENT UPDATE TO TRANSMISSION SOFTWARE. CAR WAS OK FOR A LITTLE WHILE THEN WENT RIGHT BACK TO THE PROBLEMS. CAR SHIFTS INTO WRONG GEAR WHEN CLIMBING A HILL AND DOWNSHIFTS TO TO LOW OF A GEAR CAUSING THE ENGINE IN TO HIGH RPM. SOMETIMES THE TRANSMISSION DOES NOT ENGAGE WHEN DEPRESSING THE ACCELERATOR. HAVE TO RELEASE ACCELERATOR THEN TRANSMISSION WILL ENGAGE. CAR HAS A HARD SHIFT POINT FROM 2ND TO 3RD GEAR. THIS HAS CAUSED ME TO BE MORE CAUTIOUS WHILE DRIVING AND MAKING SURE I HAVE ENOUGH TIME TO PULL OUT INTO TRAFFIC INCASE THE TRANSMISSION DOESNT ENGAGE.

ON 10/18/2015, WHILE FLAT TOWING MY 2014 JEEP CHEROKEE AT APPROXIMATELY 60 MPH ON I-5 NEAR SAN CLEMENTE, CA BEHIND OUR RV, WE SUDDENLY EXPERIENCED A VIOLENT SIDE TO SIDE SWERVING SENSATION. WHILE WORKING TO CONTROL THE RV, I VIEWED VIA THE REAR CAMERA, THE CHEROKEE ROCKING SIDE TO SIDE, VIOLENTLY SHAKING THE RV. THE 2014 JEEP CHEROKEE IS SPECIFICALLY DESIGNED TO BE FLAT TOWED BEHIND THE RV, AND WAS CONNECTED TO THE RV WITH A BLUE-OX TOWING SYSTEM. I HAD PREVIOUSLY TOWED THE JEEP CHEROKEE APPROXIMATELY 14,000 MILES PRIOR TO THIS EVENT WITH NO PROBLEMS. THE VIOLENT SWAYING CONTINUED THROUGH THE BRAKING PROCESS, AND DID NOT CEASE UNTIL THE VEHICLE CAME TO A COMPLETE STOP. AFTER STOPPING ON I-5, A PRELIMINARY INVESTIGATION DID NOT IDENTIFY AN OBVIOUS CAUSE SUCH AS A FLAT/SOFT TIRE ON THE RV OR JEEP, LOOSE OR DAMAGED TOW BAR. I SLOWLY EXITED THE INTERSTATE AND PARKED IN A SAFE LOCATION FOR A CLOSER INSPECTION. TURNING THE JEEP'S IGNITION TO "ON" WITHOUT STARTING, I NOTICED MY CHECK ENGINE LIGHT AND ELECTRONIC STABILITYCONTROL LIGHT WERE ILLUMINATED. AFTER CHECKING VARIOUS RV FORUMS, I DISCOVERED THAT OTHERS WITH 2014 JEEP CHEROKEES HAD EXPERIENCED THE SAME ISSUE WHICH SEEMS TO RESOLVE ITSELF AFTER STOPPING THE VEHICLE. I CONTINUED ON MY JOURNEY WITHOUT ANY ADDITIONAL PROBLEMS AND THE WARNING LIGHTS ON MY DASH RESET WITHIN A DAY OR SO. IT APPEARS TO BE A UNIQUE PROBLEM TO 2014 JEEP CHEROKEES ACCORDING TO VARIOUS RV FORUMS. MY 2014 JEEP CHEROKEE IS EQUIPPED WITH THE ACTIVE DRIVE II

THIS VEHICLE HAD BEEN SHOWING ISSUES FOR A WHILE NOW. THE ISSUES WERE BROUGHT TO THE LOCAL DEALERS ATTENTION BUT ONLY WOULD ACCEPT TO TAKE THE CAR IN FOR THE RADIO RECALL THESE VEHICLES HAVE CURRENTLY. AFTER TAKING THE CAR ON ITS FIRST 100+ MILE JOURNEY, UPON GETTING CLOSER TO THE EXIT I WAS SUPPOSED TO TAKE, THE CAR WOULD NOT SHIFT TO LOWER SPEEDS PROPERLY AND I HAD TO STAY ON THE SHOULDER TO COME TO A STOP, OTHERWISE I WOULD RISK FLIPPING THE VEHICLE APPROACHING THE CURVED EXIT AT SUCH A SPEED. MUST I SAY I GAVE THE VEHICLE PLENTY OF STOPPING/SLOWING DISTANCE. UPON COMING TO A STOP AHEAD OF THE EXIT THE CAR JUMPED FORWARD CLEARLY A PROBLEM WITH THE DECELERATION OF THE TRANSMISSION. I BROUGHT THIS ISSUE UP WITH THE DEALER THE FOLLOWING DAY AND STATED I SHOULD WATCH THE CAR FURTHER AND BE MORE CAREFUL. JUST EARLIER TODAY, THE VEHICLE DECIDED TO JERK FORWARD WHILE DECELERATING FROM HIGHWAY SPEEDS AGAIN AND THE SAME RESPONSE WAS GIVEN. LATER THIS AFTERNOON, APPROXIMATELY 2:30 PM EST THE KEY WAS PUT INTO THE IGNITION AND THE CAR JUMPED FORWARD STRIKING THE VEHICLE UPFRONT BUT LUCKILY NOT DOING ANY VISIBLE DAMAGE. THIS CAR IS AN ACCIDENT WAITING TO HAPPEN AS I LIVE NEAR A CHILDREN'S SCHOOL AND WORK NEAR A MIDDLE SCHOOL AND I WORRY ONE MORNING THIS CAR JUMPS FORWARD AND G-D FORBID STRIKES A CHILD OR PEDESTRIAN AND TURN INTO CHAOS, AS WELL AS PUTTING MY CHILDREN IN DANGER. THIS CAR CLEARLY HAS TRANSMISSION FAULTS AND NEEDS TO BE RECALLED LEGALLY ONCE AND FOR ALL..

LAST THURSDAY THE VEHICLE LOST ALL POWER AFTER APPLYING BRAKES GOING DOWN A HILL, WHEN ATTEMPTING TO START IT UP AGAIN, IT REMAINED IN THE RUN POSITION BUT WAS NOT FUNCTIONAL, ENGINE SOUNDED LIKE A CAR GRINDING. PRESSING THE STARTER DID NOTHING, THE VEHICLE WOULD NOT TURN OFF, BUT REMAINED IN THE RUN POSITION BUT WITH AN ABNORMAL SOUND AND NO ABILITY TO DRIVE IT. I JUST KEPT TRYING TO PUT IT IN DIFFERENT GEARS, GIVE IT GAS AND FINALLY THE ENGINE ENGAGED AND IT WAS DRIVEN BACK UP THE HILL TO MY HOME. IT WAS DRIVEN TO JEEP SERVICE THE NEXT DAY. THEY COULD NOT REPRODUCE THE PROBLEM AND THE "DIAGNOSTICS" DID NOT REVEAL A PROBLEM. THE SAME THING HAPPENED TODAY AND IT TOOK ME ABOUT 10 MINUTES OF PUSHING STARTER BUTTON, TRYING DIFFERENT GEARS AND GIVING IT GAS TO GET IT FUNCTIONAL AGAIN. THIS VEHICLE HAS BEEN INTO JEEP AT LEAST 3 TIMES FOR TRANSMISSION PROBLEMS. ONE TIME THE VEHICLE WAS WORSE AFTER GOING IN, AND 2 OF THE TIMES IT SEEMED BETTER INITIALLY BUT WAS WORSE AGAIN WITHIN SEVERAL WEEKS.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V509000 (VISIBILITY) WAS RECEIVED IN SEPTEMBER OF 2015. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

ON TUESDAY, JULY 28, 2015 12:12PM ON INTERSTATE 91-S AT 65MPH IN THE MIDDLE TRAVEL LANE, I WAS SURROUNDED BY MULTIPLE TRACTOR-TRAILERS. MY DASHBOARD SUDDENLY LIT UP LIKE A CHRISTMAS TREE. I IMMEDIATELY ATTEMPTED TO GET TO SAFETY. THE CAR'S SPEED DROPPED DRAMATICALLY WITHOUT WARNING, EVEN WHEN I APPLIED THE GAS. AT LEAST TWO TRACTOR-TRAILERS JUST MISSED HITTING ME. I NARROWLY MANAGED TO GET TO THE RIGHT SIDE OF THE HIGHWAY. ON FRIDAY, JULY 31, 2015, EXECUTIVE JEEP REASSURED ME THAT THE VEHICLE WAS REPAIRED AND SAFE TO DRIVE. I EXPRESSED MY CONCERN ABOUT IT BEING SAFE; THE SERVICE ADVISOR RE-ASSURED ME THAT IT WAS. ON MONDAY, AUGUST 3, 2015, JUST 7 DAYS AFTER THE VEHICLE FAILED ME, I WAS EN ROUTE TO WORK ON 91-N I WAS TRAVELING IN THE MIDDLE LANE SURROUNDED BY MULTIPLE VEHICLES. AGAIN, THE DASHBOARD LIT UP LIKE A CHRISTMAS TREE. I WAS ALMOST HIT BY OTHER VEHICLES WHILE TRYING TO MAKE MY WAY TO THE RIGHT SIDE OF THE HIGHWAY. THE CAR'S SPEED DROPPED DRAMATICALLY WITHOUT WARNING, EVEN WHEN I APPLIED THE GAS. FOR THE SECOND TIME IN ONE WEEK, THE VEHICLE FAILED IN THE SAME MANNER AND I NARROWLY MANAGED TO GET TO THE BREAKDOWN LANE. CHRYSLER INSISTS THAT THIS VEHICLE IS SAFE TO DRIVE. THIS IS THE THIRD JEEP CHEROKEE IN CONNECTICUT THAT I AM PERSONALLY AWARE OF THAT HAS THE SAME DEFECT; THIS IS UNACCEPTABLE. I PURCHASED A NEW JEEP TO BE SAFE; MY EXPERIENCE WITH JEEP HAS BEEN FAR FROM THAT. I AM STUCK PAYING OF AN UNSAFE VEHICLE. NARROWLY AVOIDING BEING KILLED TWICE IN THIS VEHICLE IS

I BOUGHT THIS CAR BRAND NEW, AND HAVE HAD PROBLEMS WITH IT STARTING RANDOMLY, LOCKING, AND UNLOCKING RANDOMLY, ALARM GOING OFF IN THE MIDDLE OF NIGHT, (YES, MY NEIGHBORS HATE ME) AND NOW MY STEREO GOES IN AND OUT..

5 RECALLS SINCE I BOUGHT IT BRAND NEW SEPTEMBER 2014 . WHEN YOU STEP ON THE GAS, CAR SOMETIMES WON'T MOVE THEN JERKS INTO MOTION & OTHER TIMES IT STARTS OFF IN 3RD GEAR. SOON AFTER PURCHASE, NOTICED EXTREME CONDENSATION INSIDE WINDOWS. BACK RIGHT FLOOR BOARD WAS SOAKED WITH WATER? & CONDENSATION UNDER THE RIGHT FRONT SEAT. DEALERSHIP CAN'T FIGURE IT OUT. MOST RECENTLY ,RADIO DISPLAY NOT WORKING PROPERLY. NOTICED GETTING SHOCKED WHEN OPENING THE DOOR. REAR HATCH SOMETIMES WON'T OPEN THE THE POWER LIFT BUTTON IS PUSHED

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING AT APPROXIMATELY 15 MPH, THE VEHICLE UPSHIFTED WITHOUT BEING PROMPTED AND THEN RETURNED TO ORIGINAL SHIFT WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS REPAIRED UNDER THE MANUFACTURER RECALL, BUT THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS UNDETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,000.

THE ELECTRONIC TRANSMISSION CONSTANTLY SLIPS OR HAS A DELAYED ENGAGEMENT COMING OFF A FULL STOP OR AT LOW SPEEDS. WHEN ACCELERATING FROM A STOP TO SAY MAKE A LEFT TURN THE TRANSMISSION HAS A SIGNIFICANT DELAY PRIOR TO ENGAGEMENT WHICH PUTS THE CAR AND THE DRIVER (ME) AT RISK OF A COLLISION. I HAVE TAKEN TO AVOIDING PASSING OR INITIATING A TURN WITHOUT SIGNIFICANT CLEARANCE FROM TRAFFIC AS I FEAR GETTING INTO AN ACCIDENT. THE CAR DEALERSHIP SERVICE TEAM SAYS THEY CAN'T DO ANYTHING AND VIRTUALLY EVERY OTHER OWNER OF A CHEROKEE COMPLAINS ABOUT THE SAME ISSUE. I KNOW JEEP DELAYED THE LAUNCH OF THE CAR DUE TO THE TRANSMISSION ISSUES AND BELIEVE THEY KNEW AND KNOW THERE IS AN ISSUE AND SUBJECTING DRIVERS TO AVOIDABLE RISK AND INJURY, OR WORSE. THE ISSUE HAPPENS EVERY TIME I DRIVE THE CAR, NOT JUST A SINGLE EVENT.

I HAVE REPORTED THREE EARLIER INCIDENTS REGARDING THIS ISSUE. I HAVE TAKEN THIS UP WITH GM. THEY HAVE ATTEMPTED TO FIX THIS 3 PREVIOUS TIMES. ON 9/22/215 THE SERVICE DEPARTMENT REPLACED PART 68214620AB. I WAS GOING TO AN EVENT AN HOUR AWAY ON OCTOBER 17, 2015. I WAS ATTEMPTING TO PASS ANOTHER VEHICLE ON A TWO LANE HIGHWAY. THE SPEED LIMIT WAS 75 AND THE CAR IN FRONT OF ME WAS GOING ABOUT 70. WHEN WE REACHED A PASSING LANE, I ATTEMPTED TO PASS GOING ABOUT 80 MILES AN HOUR. AS I PULLED EVEN WITH THE OTHER CAR, THE TRANSMISSION DOWN SHIFTED AND THE ENGINE RED LINED WHEN I PRESSED THE PEDAL TO THE FLOOR. THE ENGINE ROARED AND DID NOT RETURN TO NORMAL RPM UNTIL I TOOK MY FOOT OFF THE PEDAL. THIS IS UNACCEPTABLE. I WAS RUNNING OUT OF PASSING LANE. FORTUNATELY THERE WAS NO ON COMING TRAFFIC. I CONTINUE TO BE AFRAID TO DRIVE THIS CAR IN HIGHWAY TRAFFIC AS THERE IS NO PREDICTING WHEN IT WILL SHIFT OR HOW IT WILL RESPOND TO CHANGES IN SPEED. I HAVE NOT DRIVIN IT VERY MUCH SINCE THE "REPAIR" ON 09/22/15 FOR THIS REASON.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE DID NOT ACCELERATE AND MADE AN ABNORMAL NOISE. THE FAILURE HAPPENED WITHOUT WARNING. PRIOR TO THE FAILURE, THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V293000 (VEHICLE SPEED CONTROL), BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 18,000.

VEHICLE TRANSMISSION FAILED (WOULD NOT MOVE) 7/5/2015. AFTER TWO TRIPS TO THE DEALERSHIP, CAR WENT INTO SHOP 7/17/2015. CAR WAS RETURNED 8/13 SUPPOSEDLY REPAIRED. TRANSMISSION FAILED 8/14 AND DEALER PICKED UP CAR 8/15. TO DATE, OCTOBER 21, 2015, THE VEHICLE REMAINS AT THE DEALERSHIP. THE DEALER TOLD US THAT 1 IN 10 OF THE 2014 TRANSMISSIONS HAD FAILED. A NEW TRANSMISSION COULD NOT BE LOCATED BECAUSE THEY WERE GOING INTO NEW CARS AND THE SUPPLY TO REPAIR THE 2014 WAS LOW. CHRYSLER HAS FAILED TO COMPLY WITH ARKANSAS LEMON LAW TO REPURCHASE THE VEHICLE.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING AT ANY SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD, WAITED FOR A FEW MINUTES, AND RESTARTED THE VEHICLE. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED AS A SOFTWARE FAILURE THAT NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 16,000.

TRANMISSION JERK OFTEN, ENGINE SOMETHING ABOUT TO SHUT OFF, I WAS AT MCDONALD DRIVE THUR, AND THE TRANMISSION JERK ALOT , AND ENGINE SHUT OFF. THIS IS NOT MY FIRST TIMES THAT HAPPPEN. WENT TO DEALER 5 TIMES AND INFORM THEM OFF THE PROBLEM, THEY LOOK AT IT AND SAID THERE IS NOTHING THAT THEY CAN FIND. IT BECAUSE THEY NOT DRIVING IT EVERYDAY. THIS WAS THE WORST PURCHASE I EVER DID. I WANTED A ACURA BUT WIFE LIKE THE STYLE OF THE CAR. I REGRET GETTING THIS CAR. IF I CAN REPLACE IT I WOULD DEFINITLY DO IT TODAY. WORST CAR EVER 2014 JEEP CHEROKEE. OR AT LESS A REPLACEMENT VEHICLE.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE ATTEMPTING TO ACCELERATE FROM A COMPLETE STOP, THERE WAS SUDDEN INCREASE IN ENGINE RPMS; HOWEVER, THE VEHICLE WOULD NOT ACCELERATE PROPERLY. THE CONTACT CONTINUED TO DEPRESS THE ACCELERATOR PEDAL AND THE VEHICLE BEGAN TO DRIVE NORMALLY. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 14,000.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING AT 45 MPH, THE VEHICLE STALLED. IN ADDITION, THE TRANSMISSION AND CHECK ENGINE WARNING LIGHTS ILLUMINATED. THE VEHICLE RESTARTED AND WAS DRIVEN TO A DEALER WHO DIAGNOSED AND REPLACED THE TCM (TRANSMISSION CONTROL MODULE). ADDITIONALLY, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V393000 (STRUCTURE) AND 15V509000 (VISIBILITY). THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 39,000.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE IN PARK, THE LIFTGATE WAS ACTIVATED BUT FAILED TO FUNCTION. THE CONTACT ALSO STATED THAT THE LIFTGATE INDEPENDENTLY CLOSED WHILE THE CONTACT WAS BEHIND THE VEHICLE. THE CONTACT SUSTAINED LOWER BACK INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. IN ADDITION, THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE JERKED BEFORE MOVING FORWARD. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 15V393000 (STRUCTURE) AND 15V509000 (VISIBILITY) HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 3,000.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING AT A LOW SPEED, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE JERKED BEFORE MOVING FORWARD. IN ADDITION, THE CONTACT STATED THAT THE LIFTGATE WAS ACTIVATED AND FAILED TO FUNCTION INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT A MODULAR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE MODULAR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED ON MULTIPLE OCCASIONS, BUT THE FAILURE PERSISTED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 15V393000 (STRUCTURE) AND 15V509000 (VISIBILITY) HOWEVER,THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000.

WHILE IN DRIVE ENGINE SHUTS OFF UNEXPECTEDLY AS A VIOLENT JERK FROM TRANSMISSION OCCURS ( LUCKILY AT SLOWER SPEEDS) DISPLAY SAYS "SHIFT TO P TO SELECT DESIRED GEAR" GOTO PARK AND RESTART IS SPINNING STARTER SOLENOID SEVERAL RETRIES AND ITS LIKE IT NEVER HAPPENED, TOOK TO DEALER AND REOCCURRED ENROUTE DEALER ASKED IF "CHECK ENGINE LIGHT " CAME ON I SAID NO, HE CLAIMS THATS IMPOSSIBLE, THEN SHOWED HIM THE PICTURE I TOOK OF DASH, SAME THING 2 DAYS IN A ROW VERY DANGEROUS IMO

THE TRANSMISSION OF MY JEEP DOES WORK PROPERLY. IT FAILS TO SHIFT PROPERLY, SOMETIMES IT IS SLUGGISH/ FAILS TO GO INTO GEAR AS IT SHOULD. IT HAPPENS WHEN I AM JUST STARTING FROM A STOP AND WHEN I AM GOING DOWN THE HIGHWAY. I HAVE BEEN TO MY JEEP DEALERSHIP 4 TIMES TO HAVE THEM REPAIR THIS ISSUE. THEY HAVE UPDATED THE SOFTWARE. THE PROBLEM STILL EXISTS. I WANT FIAT CHYRSLER TO DO THE RIGHT THINGS AND ISSUE ME A REPLACEMENT VEHICLE...UPDATED 05/19/16 *BF

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE ENGINE STALLED WITHOUT WARNING. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE CONTACT WAS ABLE TO RESTART THE ENGINE AND IT RESUMED TO NORMAL OPERATION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000.

EXPERIENCED AN UNCONTROLLABLE CAR WOBBLE PROBLEM THREE TIMES, WHILE FLAT TOWING OUR 2014 JEEP CHEROKEE BEHIND OUR MOTOR HOME IN SEPTEMBER ON TRIP FROM WYOMING TO MICHIGAN. AN IRREGULARITY IN THE HIGHWAY INITIATES A VIOLENT SIDE TO SIDE WOBBLE OF THE ENTIRE VEHICLE WHICH APPEARS TO ATTAIN A NATURAL FREQUENCY THAT REQUIRES BRING THE VEHICLE TO A COMPLETE HALT TO STOP THE OSCILLATING. THE THIRD TIME THIS OCCURRED WAS LIFE THREATENING ON I-80 SOUTH OF CHICAGO AT RUSH HOUR WITH FIVE LANES OF TRAFFIC AT 60 PLUS MPH. LUCKILY, I WAS IN THE OUTSIDE LANE WHERE I COULD GET MY RIG OFF TO THE SHOULDER AND STOPPED. THIS IS A MAJOR SAFETY ISSUE WHICH OTHER PEOPLE ARE EXPERIENCING WITH THE NEW JEEP CHEROKEE. EVEN THOUGH CHRYSLER SPECIFICALLY DESIGNED THE NEW JEEP CHEROKEE TO BE FLAT TOWED BEHIND A MOTORHOME, AND WAS ONE OF THE MAIN REASONS I BOUGHT THE VEHICLE, THE UNPREDICTABLE DANGER THE WOBBLE PROHIBITS FLAT TOWING. A FAST GROWING NUMBER OF CONSUMERS WHO EXPERIENCING THE SAME PROBLEM NEED ASSISTANCE FROM CHRYSLER ON HOW TO REMEDY THIS PROBLEM. PLEASE INSTIGATE AN INVESTIGATION INTO THIS ISSUE WITH CHRYSLER AS THERE HAS BEEN NO ACKNOWLEDGEMENT OF THE PROBLEM ON THEIR PART. WE HAVE OUR TRAVEL PLANS ON HOLD UNTIL WE CAN HAVE A REMEDY TO THE PROBLEM.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V393000 (STRUCTURE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V393000 (STRUCTURE) AND NHTSA CAMPAIGN NUMBER: 15V509000 (VISIBILITY); HOWEVER, THE PARTS FOR THE RECALL REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

I WAS DRIVING MY MOTOR HOME IN EXTREMELY HEAVY WINDS AT THE TIME AND THE MOTOR HOME AND MY JEEP 2014 LATITUDE (4 CYLINDER) WITH ACTIVE DRIVE II STARTED TO SWAY RATHER VIOLENTLY SIDE TO SIDE. I WAS GOING ABOUT 55 MPH AT THE TIME. REALLY DID NOT KNOW WHAT WAS HAPPENING BUT BOTH THE RV AND CHEROKEE WERE SWAYING VIOLENTLY. I COULD SEE THE CHEROKEE IN MY REAR VIEW CAMERA. I THOUGHT MAYBE I HAD BLOWN A TIRE ON THE RV OR SUFFERED A MAJOR SUSPENSION PROBLEM ON THE RV. WAS REALLY DIFFICULT TO CONTROL THE RV AND COULD HAVE REALLY RESULTED IN A MAJOR ACCIDENT. FORTUNATELY I WAS ABLE TO SLOW DOWN AND GET STOPPED WITHOUT HAVING AN ACCIDENT. OF COURSE I GOT OUT AND CHECKED EVERYTHING IMAGINABLE BUT COULD NOT FIND ONE THING THAT MAY HAVE CAUSED THE PROBLEM. I CONTINUED OUR TRIP WITHOUT FURTHER INCIDENT BUT TO THIS DAY I AM PERPLEXED AS TO WHAT CAUSED THE VIOLENT SWAYING. THE ONLY POSSIBLE REASON I CAN EVEN IMAGINE IS THE STRONG WINDS AT THE TIME. HOWEVER, THAT IS SIMPLY A GUESS AND AS STATED EARLIER I REALLY DO NOT A VALID AND SCIENTIFIC REASON FOR THE SWAYING. I CAN HOWEVER SAY WITH ABSOLUTE CERTAINTY THAT THE INCIDENT WAS VERY, VERY FRIGHTENING AND EASILY COULD HAVE RESULTED IN A MAJOR CATASTROPHE. WOULD LOVE TO KNOW THE REASON SO IT COULD BE CORRECTED. PLEASE NOT THAT THIS HAS HAPPENED ONLY ONCE.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V393000 (ELECTRICAL SYSTEM) WAS RECEIVED IN AUGUST OF 2015 AND NHTSA CAMPAIGN NUMBER: 15V509000 (ELECTRICAL SYSTEM) WAS RECEIVED IN SEPTEMBER OF 2015. AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V393000 (STRUCTURE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

WAS DRIVING IN VERY BUSY TOWN, LUCKILY TURNING INTO A PARKING LOT, JEEP HAD LOST ALL POWER, AND WAS SHOWING ENGINE LIGHT, ETC LIGHT FLASHING, AND TRACTION CONTROL WAS SHUT OFF. GOT THE JEEP RUNNING AGAIN ABOUT 15 MINUTES LATER, AUTO ZONE WAS NEXT DOOR BUT THEY COULD NOT READ THE CODES. HAD TO DRIVE AN HOUR TO THE CLOSEST DEALERSHIP. WAS TOLD THERE WAS A RECALL THAT NEEDED TO BE UPDATED, WAS TOLD TO DRIVE IT SO MANY MILES TO RESET EVERYTHING, THEN SENT BACK ON MY WAY. THE NEXT DAY I WAS PUTTING THE REQUIRED MILES ON IT, IT LEFT ME STRANDED ON THE SIDE OF HIGHWAY WITH YOUNG CHILD, GOT IT TO START AGAIN AND MADE IT BACK TO PARK IT THE REST OF THE DAY. NEXT MORNING DROVE 1/4 MILE DOWN ROAD AND IT HAD LOST ALL POWER AGAIN. CALLED DEALERSHIP TO LET THEM KNOW I WAS BRINGING IT BACK, JEEP WOULD NOT GO PAST 3RD GEAR, ALMOST HIT MULTIPLE TIMES TRYING TO GET OFF THE ROAD. GOT TO DEALERSHIP, THEY TOLD ME IT IS UN-DRIVEABLE AFTER DRIVING OVER AN HOUR TO GET THERE, THEY HAD JEEP ALMOST 3 WEEKS. MILEAGE WAS AROUND 18,000. WOULD NEED TO REPLACE TRANSMISSION, WHEN THEY FINALLY CALLED TO SAY IT WAS READY, I WAS TOLD IT WAS BC IT NEEDED AN OIL CHANGE...WITH ONLY 3500 MILES ON THIS CHANGE(FEB2015-MARCH2015). NOW(OCT2015) JEEP SHOWS ENGINE, ETC, TRACTION CONTROL, AFTER TURNING AT LIGHT IN NEIGHBORHOOD. TOOK JEEP TO NEW DEALERSHIP, COULD NOT RECREATE PROBLEM, 3 DAYS FOR DIAGNOSIS.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V393000 (STRUCTURE) AND 15V509000 (VISIBILITY); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 1/15/16 *CN

9 SPEED AUTO TRANS RECALLED FOR SOFTWARE UPDATE PERFORMED BY DEALER. TRANS CONTINUALLY SEARCHING FOR LOWER GEARS AND WHEN FINDS GEAR WILL SHIFT HARD AND LURCH FORWARD AT TIMES BREAKING TRACTION WITH SUDDEN ACCELERATION. HIGHER GEARS WILL NOT DOWNSHIFT WITH ENGINE LUGGING IN 7TH GEAR AT 40-42 MPH. THE SOFTWARE RECALL DONE BY DEALER MADE SHIFTING WORSE. LAST TRIP TO DEALER WITH TRANS COMPLAINTS RESULTED IN DEALER SAYING NOTHING WILL HELP AND THAT CHRYSLER CONSIDERING TRANS REPLACEMENT ON ALL 2014 CHEROKEES. COULD NOT PROVIDE ANY TIME FRAME ON REPAIRS FOR OBVIOUSLY DEFECTIVE TRANSMISSION WHICH IS A DANGER WHEN VEHICLE LUNGES FORWARD IN LOWER GEARS. IS THIS DEFECT BEING ADDRESSED BY CHRYSLER? ON-GOING AND CONTINUOUS PROBLEM AND DEFECT.