2014 Jeep Cherokee complaints

MILEAGE 26,000+ TRANSMISSION FAILED WHILE DRIVING ON THE HIGHWAY THIS MORNING. REVS WENT VERY HIGH BUT COULDN'T GENERATE SPEED TO KEEP UP WITH TRAFFIC (CHECK ENGINE LIGHT CAME ON)...CAR DIDN'T MOVE PAST 2ND GEAR. HAVING READ ALL THE COMPLAINTS ABOUT TRANSMISSION ISSUES CAUSE BY THE LACK OF "MATURE" SOFTWARE AS CITED BY FIAT CHRYSLER CEO SERGIO MARCHIONNE, I'M WONDERING WHY THE VEHICLE HASN'T BEEN RECALLED TO PREVENT A POTENTIAL DANGEROUS EVENT FROM OCCURRING. I WAS LUCKY I COULD GET OFF THE HIGHWAY THIS MORNING AND GET TO A DEALERSHIP CLOSE BY. AT THIS STAGE - THE VEHICLES HAS HAD A RECALL FOR THE RADIO R40), WIPERS, LIFTGATE.. WHAT ELSE MR. MARCHIONNE... DO THEY RIGHT THING FOR YOUR CONSUMERS AND RECALL THE VEHICLES WHO ARE AS YOU SAY LACKING "MATURE" PROGRAMMING. NAVIGATION SYSTEM NOT WORKING EITHER. I AM SERIOUSLY CONSIDERING TRADING THIS IN FOR A NON CHRYSLER CAR.

I FLAT TOW THIS VEHICLE BEHIND A MOTOR HOME ALL IN ACCORDANCE WITH JEEP SPECS. JEEPS HAVE BEEN A POPULAR VEHICLE FOR TOWING FOR MANY YEARS. WHILE TOWING THE VEHICLE WILL, WITHOUT WARNING, BEGIN LUNCHING SIDE TO SIDE VIOLENTLY. IT IS SO VIOLENT THAT IT STARTS THE ENTIRE 27,000 POUND MOTOR HOME ROCKING SIDE TO SIDE. WATCHING IN THE REAR CAMERA IT APPEARS THAT THE WHEELS ARE TURNING FROM SIDE TO SIDE AND THAT THE JEEP IS TRYING TO ROLL OVER. BECAUSE OF THE SAFETY AND FEAR OF MECHANICAL DAMAGE I HAVE STOPPED TOWING THIS VEHICLE. TALKING IN THE RV COMMUNITY I HAVE FOUND THAT THIS IS A CONSISTENT PROBLEM WITH JEEP CHEROKEE'S MANUFACTURED SINCE 2014. THE PROBLEM OCCURS AT DIFFERENT SPEEDS AND WITH DIFFERENT MANUFACTURER TOW BARS. THERE IS A VIDEO POSTED ON YOUTUBE WHERE YOU CAN SEE EXACTLY HOW VIOLENT AND DANGEROUS THIS IS - HTTPS://YOUTU.BE/0NTDCKRIASW. THIS HAS HAPPENED TO ME ON 4 OCCASIONS. THE LAST ONE IS SHOWN BELOW ON THIS FORM HAPPENED WHILE TOWING AT 60MPH AND I REFUSED TO TOW THE CAR ON THE RETURN TRIP. THE JEEP IN THE YOUTUBE VIDEO IS BEING TOWED AT 25-30MPH. COMING TO A COMPLETE STOP IS THE ONLY WAY TO STOP THE LURCHING. I VIEW THIS AS A VERY HAZARDOUS CONDITION AND BELIEVE A SMALLER, LIGHTER RV COULD BE TURNED OVER BY THIS VERY POSSIBLY CAUSING SERIOUS INJURY.

WHEN GOING FROM A STOPPED OR SLOW SPEED TO A QUICKER SPEED THE JEEP DOES NOT RESPOND. IT STALLS, SOMETIMES IN THE MIDDLE OF A ROAD, THEN WILL SUDDENLY KICK VERY HARD AND FINALLY GET GOING. THE CA DOES THIS IF I AM MERGING ONTO A HIGHWAY, GOING ON A GREEN LIGHT, OR PULLING INTO TRAFFIC (TURNING LEFT OR RIGHT). THE WAY IT IS ACTING IT IS EXTREMELY LIKELY THAT I WILL BE HIT. THIS HAS BEEN HAPPENING FOR SEVERAL MONTHS. I HAVE TAKE TO TWO DIFFERENT DEALERSHIPS AND TOLD TWO DIFFERENT THINGS. ONE SAYING THERE WAS A SOFTWARE UPDATE THEY DID THAT SHOULD TAKE CARE OF IT, WOULD NOT EXPLAIN THE UPDATE TO ME. THE OTHER SAYING THEY COULD NOT REPLICATE THE PROBLEM AND EVERYTHING SEEMS TO BE OPERATING FINE AND THAT THIS IS JUST THE "NEW 9 GEAR TRANSMISSION DECIDING ON A GEAR"

STARTED MY VEHICLE TODAY, DROVE A SHORT DISTANCE. RETURNED HOME. TURNED VEHICLE OFF. WENT TO RESTART VEHICLE AND IT WOULD MOVE TO THE ACC AND ON POSITIONS BUT WOULD NOT START AND THEREFORE WOULD NOT RUN. HAVE HAD SEVERAL ELECTRONIC GREMLINS WITH THIS CAR WHERE THE TAILGATE WOULDN'T LATCH, VEHICLE WOULD NOT START. ULTIMATELY, I BELIEVE THE ELECTRONICS TO BE INCREDIBLY BUGGY AND DANGEROUS, AND I DO NOT BELIEVE FCA IS DOING ENOUGH TO ENSURE VEHICLE SAFETY.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 60 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A TREE. DURING THE CRASH, THE FRONT END SUSTAINED SIGNIFICANT DAMAGE. THE FRONT DRIVER SIDE AIR BAGS DID NOT DEPLOY. THE CONTACT INDICATED THAT ALL THE OTHER AIR BAGS DEPLOYED. THE DRIVER SUSTAINED A FRACTURED THORACIC VERTEBRAE AND A HEAD CONTUSION THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS TOWED TO AN UNKNOWN LOCATION. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 60,000.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE LATITUDE. WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE STALLED. PRIOR TO THE FAILURE, THE BATTERY AND CHECK ENGINE WARNING LIGHT ILLUMINATED. AFTER THE THIRD ATTEMPT, THE VEHICLE WAS ABLE TO START. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION MODULE NEEDED TO BE UPDATED. THE APPROXIMATE FAILURE MILEAGE WAS 30,946...UPDATED 02/01/16 *BF *JS

HARD SHIFTS, LUNGING, MALFUNCTIONING LIGHT ILLUMINATION, AND UNEXPECTED DISENGAGEMENT. IT COMPLETELY WENT OUT ON ME. I WAS DRIVING HOME FROM WORK AND THE CAR KEPT DRAGGING AND WHEN IT SHIFTED, IT WAS A VERY HARD SHIFT. AND WHEN I TRY TO STOP, IT LUNGES FORWARD. THESE PARTICULAR THINGS HAVE BEEN GOING ON FOR AWHILE. HOWEVER IN THIS PARTICULAR INSTANCE, IT COMPLETELY WENT OUT ON ME.LUCKILY I WAS IN FRONT OF MY HOUSE AND WAS GOING TO BACK UP IN THE DRIVEWAY AND THE TRANSMISSION WENT OUT ON ME.

VEHICLE FAILS TO SHIFT PROPERLY AND STALLS UPON ACCELERATION FROM COMPLETE STOPS, DRIVING ON HIGHWAY AND NORMAL ROADS. ISSUE STARTED 7 MONTHS AFTER PURCHASE AT 8,573 MILES. JEEP TAKEN TO DEALER ON MARCH 10, 2015, WHO REPROGRAMMED TRANSMISSION & POWER TRAIN MODULES & REPROGRAMMED RESTRAINT CONTROL MODULE. 5/15 - JEEP WAS MAKING CLUNKING NOISE AND GRINDING NOISES - REAR DIFFERENTIAL WAS REPLACED AT 14K MILES; 5/27 - JEEP STILL MADE GRINDING NOISE WHEN PLACED INTO GEAR - POWER TRANSFER UNIT & SKID PLATE REPLACED AS TECH FOUND FLUID HAD LEAKED INTO PTU CAUSING INTERNAL DAMAGE. 7/7 - JEEP STILL NOT SHIFTING PROPERLY, RPMS REV TO 5 & 6K BEFORE SHIFTING. SLOW ACCELERATION HAS ALMOST CAUSED MULTIPLE CRASHES!! DEALER REPROGRAMMED TRANSMISSION CONTROL MODULE. 10/2/15 - LIFT GATE WON'T OPEN WITH FOB OR BY HAND & WON'T LOCK WHEN CLOSED MANUALLY - OPEN RECALL WITH NO REMEDY AVAIL, I WAS TOLD NOT TO USE IT UNTIL FIXED. DEALER HAS NO ETA FOR THE FIX AND THIS ISSUE CAN CAUSE FIRE!! SHIFTING IS STILL AN ISSUE, DEALER CLAIMED THEY WERE UNABLE TO REPRODUCE THE ISSUE YET THE CHECK IN & OUT MILEAGE REMAINED UNCHANGED AT 20,635. THE PARKING SENSORS GO OFF IN DRIVE THRU'S, YET ANOTHER ISSUE THEY CAN'T REPRODUCE. I DO NOT FEEL SAFE DRIVING THIS VEHICLE WHICH IS NEEDED FOR WORK!!! I ATTEMPTED TO TRADE IT IN BUT PAST SERVICE ISSUES HAVE DEPRECIATED IT'S VALUE TO THE POINT OF NO RETURN!

THIS IS AN UPDATE TO A PREVIOUSLY MADE CLAIM (10761069). TO SUMMARIZE, AFTER 4 FAILED ATTEMPTS TO HAVE MY TRANSMISSION REPAIRED IN SEPTEMBER, 2015 THE TRANSMISSION COMPLETELY FAILED. THE TRANSMISSION WAS REPLACED AND IT IS STILL DRIVING VERY SIMILAR TO THE OLD TRANSMISSION PRIOR TO FAILURE. THERE IS A LARGE LAG BETWEEN PRESSING THE GAS PEDAL AND ACCELERATION. THIS IS ALARMING WHEN ENTERING TRAFFIC. ALSO, THERE ARE MANY HARD SHIFTS AS IT MOVES THROUGH THE GEARS. THIS IS A MAJOR SAFETY CONCERN FOR MY FAMILY AND THE QUALITY OF THIS VEHICLE IS SUSPECT. I HAVE STARTED THE ARBITRATION PROCESS AND WARN OTHER CONSUMERS TO CONSIDER ISSUES PRIOR TO PURCHASE.

THE NAVIGATION SYSTEM IN THE UCONNECT 8.4 AN FROZE CONSTANTLY DURING DRIVING. WHEN IT WAS NAVIGATING ME FOR LONG DISTANCE, THE SYSTEM CRASHED AND WAS UNABLE TO RESTART THE NAVIGATION PROCESS. THE PROBLEM WAS REPEATABLE, FOR EXAMPLE FOR THE ROUTE FROM "133-42 39TH AVE NEW YORK, 11354" TO "69 N EAGLEVILLE RD, STORRS, CT 06269".

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE LIFTGATE HAD TO BE MANUALLY OPENED. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V393000 (STRUCTURE), 15V509000 (VISIBILITY) AND 15V461000 (EQUIPMENT), HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 17,500. UPDATED 12/03/15*LJ UPDATED 12/21/15.*JB

A COUPLE DAYS AFTER PURCHASING THE VEHICLE, WAS ROUNDING A TURN, GOING UPHILL, AND ACCELERATED. AT THAT POINT, THE CAR WOBBLED VIOLENTLY. UPON ARRIVING HOME, I CHECKED THE TIRE PRESSURE AND FOUND ALL TO BE AROUND 48#. SINCE THE TIRES HAD BEEN INFLATED WITH NITROGEN AT THE DEALER I WENT THERE AND WAS TOLD BY THE SERVICE DEPARTMENT THAT THE OVER-INFLATION WAS MOST LIKELY THE CAUSE. THE "TIRE TECHNICIAN" TOOK A FEW POUNDS OUT OF EACH TIRE AND PRETTY MUCH SAID IF THE TROUBLE LIGHT IS NOT LIT, THE PRESSURES ARE FINE. WHEN I GOT HOME, I CHECKED THE PRESSURES AND COMPARED WITH THE TPMS DISPLAY. NONE OF THE TIRES HAD THE SAME PRESSURE AND ALL OVER 40#. I ADJUSTED THE PRESSURES OF THE TIRES TO THE PRESSURE STATED ON THE TIRE STICKER ON THE DOOR JAMB. I CONTINUED TO EXPERIENCE A WOBBLING AND THE SERVICE DEPARTMENT SAID THERE ARE NO KNOWN ISSUES. I AGREED TO DOCUMENT WHEN THIS IS HAPPENING AND UNDER WHICH CONDITIONS. I EXPERIENCED INTERMITTENT, BUT FREQUENT WOBBLING UPON ACCELERATION BETWEEN 10 AND 20 MPH USUALLY IN SECOND GEAR. ON NOV 2, THE DEALER CONFIRMED THE WOBBLING AND STATED THAT JEEP DOES NOT HAVE A FIX AT THIS TIME. THEY HAVE A PROBLEM WHERE THE FRONT AXLES DO NOT HAVE ENOUGH SLOP TO TAKE LEFT/RIGHT MOVEMENTS OF ENGINE AND BOTTOMS OUT ON AXLE SHAFTS. SHOULD BE FEBRUARY. WHEN I CHECKED IN MARCH, I WAS TOLD JEEP REVISED DATE TO BE 3Q 2015. SEP 29, I WAS NOW TOLD 4Q 2015. I THEN CONTACTED FCA CUSTOMER SERVICE TO GO BEYOND THE DEALER FIND OUT FACTS FROM THE MANUFACTURER. THE REP S

THE FIRST TIME IT HAPPENED WAS WHEN I WAS MERGING ONTO A HIGHWAY AND THE CAR LOCKED. THE STEERING WHEEL LOCKED, THE BREAKS LOCKED, AND MULTIPLE DIFFERENT MALFUNCTION LIGHTS CAME ON INCLUDING THE ENGINE LIGHT AND MY CAR SAYING TO CHECK THE TRANSMISSION. I TURNED THE CAR OFF AND BACK ON, AND NO LIGHTS WERE ON SO I DROVE IT TO THE NEXT EXIT TO GET OFF THE HIGHWAY. AS I WAS TRYING TO GET INTO A PARKING LOT IN 5 O'CLOCK TRAFFIC, THE CAR ACCELERATED ON ITS OWN THEN LOCKED UP AGAIN. I ENDED UP HAVING TO GET A NEW TRANSMISSION OWNING THE CAR FOR LESS THAN A MONTH. SINCE THEN THE CAR HAS HAD RANDOM MOMENTS OF ACCELERATING ON ITS OWN AND WHEN I HAVE REPORTED IT TO JEEP ARLINGTON THEY WOULD SAY NOTHING WAS WRONG WITH MY CAR. SINCE THEN, MY CAR HAS HAD 3 OTHER SEPARATE OCCASIONS WHERE IT HAS LOCKED UP AND/OR ACCELERATED ON ITS OWN AND HAVING TO GET IT TOWED TO JEEP; ALL REPORTEDLY BY JEEP HAVING TO DO WITH MY TRANSMISSION. ONE OF THOSE TIMES OCCURRED AGAIN ON A BUSY STATE ROAD DURING 5 O'CLOCK TRAFFIC AND AN OFFICER HAD TO STAY BEHIND ME UNTIL A TOW COMPANY CAME.

MODEL:2014 JEEP CHEROKEE LATITUDE 2.4 LITERS. MONTHS OLD: 13 FIRST FAILURE: "THE TRANSMISSION KICKED BACK AS IF IN REVERSE". THE FAILURE MILEAGE WAS 8293. IT WAS IN SCHOOL ZONE AREA. THE TRAFFIC WAS SLOW. STOP AND GO. AT ONE POINT, WHEN THE TRAFFIC STARTED MOVING THE DRIVER (MY WIFE) RELEASED THE BRAKE AND SLIGHTLY PRESSED THE GAS PEDAL WITH HER FOOT, THE VEHICLE ALL OF SUDDEN ACCELERATED BACKWARD. THE VEHICLE BEHIND STARTED HONKING AT HER. SHE WAS ABLE TO HIT THE BRAKE, JUST INCHES BEFORE SHE HIT THE FRONT END OF THAT VEHICLE. THE CHECK ENGINE LIGHT ILLUMINATED AND A LONG MESSAGE APPEARED, ONLY MOMENTARILY ON THE DASH SCREEN WHICH INDICATED (SOMETHING ABOUT) "BRAKE" AND "SERVICE TRANSMISSION". IN A PANIC, MY WIFE COULD NOT RECALL THE WHOLE MESSAGE. SOMEONE AT THAT DEALERSHIP TOLD ME HE HAS SEEN THIS PROBLEM BEFORE ON 2.4 L JEEP CHEROKEES. AFTER 2 DAYS TROUBLESHOOTING, JEEP DEALER INSTALLED "NEW SOFTWARE IN BCM", THE LATEST SOFTWARE VERSION (I WAS TOLD) AND TOLD ME THE VEHICLE WAS NOW FIXED, SHOULD BE SAFE TO DRIVE. (PLEASE NOTE: FCA RECALL RO1: REPROGRAM TCM AND PCM HAD BEEN PERFORM ON 04/17/15). SECOND FAILURE: "SAME PROBLEM AS THE FIRST FAILURE AND TRANSMISSION STALLED WHILE ON DRIVE". THE FAILURE MILEAGE WAS 8373. TWO DAYS AFTER THE FIRST FAILURE WAS "FIXED". WHILE PULING INTO THE DRIVEWAY AT VERY LOW SPEED WITH A 3 YEARS OLD SLEEPING BABY IN THE REAR CAR SEAT. STILL IN THE MIDDLE OF THE STREET, THE VEHICLE JERKED AND THE DRIVER (IT WAS ME) FELT LIKE IT WAS TRYING TO MOVE

WHILE AT THE DEALERSHIP FOR A ROUTINE OIL CHANGE,I WAS TOLD THAT MY TRANSMISSION HAD A FLUID LEAK. THE ENTIRE UNDER SIDE OF THE VEHICLE WAS COVERED WITH TRANSMISSION FLUID! THERE WAS NO WARNING, NO LIGHTS AND NO MESSAGES! I WAS TOLD THE ENTIRE TRANSMISSION HAD TO BE REPLACED!

THE DAY AFTER WE BOUGHT THE JEEP THE CHECK ENGINE LIGHT CAME ON ,TOOK BACK TO DEALER THEY RESET SYSTEM. I TOOK IN COUPLE MONTHS HAVING THE JEEP FOR SHIFTING HARD , STALLING AND NOT MUCH POWER UP HILLS. THEY OFTEN TOLD ME WHEN TAKING IT TO DEALER THEY CAN'T DUPLICATE MY PROBLEM. AFTER TAKING IN TO DEALER SEVERAL TIMES ON 5/08/2015 THEY FINALLY REPLACED MY TRANSMISSION , IT HAD DIED ON ME AT A BUSY INTERSECTION WOULDNT SHIFT AND CHECK ENGINE LIGHT ON. WHEN GOT MY JEEP BACK STILL HAD THE SAME PROBLEMS AND AIRCONDITIONER WAS'NT WORKING PROPERLY. SO AS OF NOW MY JEEP BACK AT THE DEALER FOR ACCELERATING ON ITS OWN,STALLING,NO POWER, SHIFTING HARD AND DEAD GAS PEDAL AT TIMES WHILE DRIVING. I HAVE TALKED WITH THE SERVICE MANAGER TODAY AND HE SAYS THEY CAN'T FIX IT IF SHOWS NO CODE OR HE CAN'T DUPLICATE THE PROBLEM. THATS THE STORY I GET WHEN TAKING IT TO THE SHOP . I HAVE TRIED TO GET THEM TO BUY IT BACK AND HAVEN'T GOTTEN ANYWHERE WITH THAT AS OF RIGHT NOW. I FEEL THAT THIS JEEP IS SO DANGEROUS THAT I DON'T WANA DRIVE IT ANYMORE.

ON SEPTEMBER 20TH AT 5:30 AM DRIVING 55MPH MY 2014 JEEP CHEROKEE TRAIL HAWK SUDDENLY JUST SHUT OFF THE WHOLE CAR. IT RESTATED 45 MINUTES LATER AND I DROVE IT TO MINOT AUTOMOTIVE CENTER. THE ERROR MESSAGES THAT CAME ON THE DASH WERE "SERVICE TRANSMISSION< SERVICE EMERGANCY BREAK,CHECK ENGINE LIGHT" MINOT AUTOMOTIVE WROTE ON THEIR DIAGNOSTIC PAPER THAT CODE U0402 "IMPLAUSIBLE DATA RECIEVED FROM TCM" AND CODE P0975- SHIFT CONTROL SOLENOID B CIRCUIT CONTROL PERFORMANCE ERRORS WERE STORED. DEALER UPDATED THE TCM AND PCM SOFTWARE TO VERSION FOR TSBS 18-031-14 REV A AND 21-043-15 THEY CLEARED THE CODES THE RETURNED. ON SEPTEMBER 23 THE JEEP JUST DIED AGAIN WHILE DRIVING DOWN HIWAY AT 65 MPH, IT RESTARTED AN HOUR LATER AND AGAIN TOOK TO DEALER WHO PROMPLY SAID IT WOULD BE 4 WEEKS BEFORE THEY COULD LOOK AT IT. CALLED JEEP/CHYSLER SERVICE # AND ASSIGNED CASE #27877752 AND TOLD SOMEONE WOULD CALL ME BACK. JEEP AGAIN DIED ON SEPT 23 2015 2 MORE TIMES AS THE DEALER SAID IT WAS SAFE TO DRIVE AND JEEP WOULDN'T PAY FOR A RENTAL. I NEVER WAS CALLED BACK FROM JEEP SO CALLED THEM AGAIN.THIS TIME ASSIGNED A CASE MANAGER WHO JUST STONEWALLS ME AND NEVER RETURNS CALLS. JEEPS BRIGHT IDEA WAS TO HAVE IT TOWED 150MILES AT MY EXPENSE OF $664 TO ANOTHER DEALER WHO WOULDN'T LOOK AT IT FOR 2 MONTHS. CAR DIES AGAIN WHILE DRIVING 65 ON SEPTEMBER 24 2015. IF WE OR THE OTHER MOTORING PUBLIC LIVE THRU THIS IT WILL BE A MIRACLE.

WHILE DRIVING AROUND THE CITY OF SF, I STARTED TO HERE A GRINDING NOISE. THERE ARE TWO THING THAT WOULD STOP IT. FIRST, WOULD BE AN ACTUALLY STOP THE VEHICLE WHEN DOING SO IT MADE A HARD DOWNSHIFT NOISE AND CRUNCH. SECOND WOULD BE USING THE MANUAL OVERRIDE ON THE TRANSMISSION GEAR SHIFT AND SHIFT THE GEARS. ALSO WHILE DRIVING ON THE HIGHWAY AT 50 MPH GETTING ONTO THE BAY BRIDGE I HEAR A SLIGHT GRINDING NOISE THAT WOULD ONLY LAST FOR A FEW HUNDRED FEET.

WHILE DRIVING MY CAR THROUGH AN INTERSECTION, WHILE PRESSING THE GAS, THE CAR'S TRANSMISSION ACTED LIKE IT WAS IN NEUTRAL. THIS WAS DISTURBING BECAUSE AT THE TIME I NEEDED POWER. THE CAR DID THIS 3 TIMES. I PUT THE CAR IN FOR SERVICE AND WITHOUT AN ENGINE LIGHT ON THERE WAS NOTHING THEY WOULD DO. 6 MONTHS LATER JEEP REALIZED THAT IT NEEDED A NEW TRANSMISSION. THEY REPLACED THE TRANSMISSION AND NOW EVERY TIME I COME TO A STOP THE CAR JERKS. IT FEELS COMPLETELY UNSAFE AND THIS CAR SCARES ME. I HAVE A FAMILY OF 5 AND I AM NOW SUBJECTING ALL OF US TO A POTENTIAL UNSAFE SITUATION. I INFORMED THE SERVICE DEPARTMENT WITH NO RESPONSE (TO DATE). I WILL KEEP TRYING, BUT THEY SAY THEY DROVE IT 22 MILES AND IT WAS FINE. IT IS NOT FINE. IT IS SCARY AND NEGLIGENT. THEY HAVE ADMITTED THAT THERE ARE MANY TRANSMISSION PROBLEMS AND THAT THEY'RE WORKING ON THEM. THE CAR IS A YEAR OLD AND HAS NEVER FELT QUITE RIGHT.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V393000 (STRUCTURE) AND 15V509000 (VISIBILITY); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

1ST INCIDENT- 9/1/15- DRIVING IN INTERSTATE TRAFFIC WHEN W/O WARNING JEEP LOST POWER, IMMEDIATELY SLOWED AS IF IT DROPPED GEARS AND WENT INTO NEUTRAL, "SERVICE PARKING BRAKE" MESSAGE FLASHED AND SAID TO PUT IN PARK/TURN CAR OFF/RESTART. OTHER EMERGENCY WARNINGS APPEARED: CHECK ENGINE, STABILITY TRACTION, SERVICE TRANSMISSION. JEEP HAD NO POWER AND WAS HARD TO STEER. I WAS IN FAR LANE AND ABLE TO COAST TO SHOULDER. TURNED CAR OFF/ON. SAID "SERVICE TRANSMISSION". TRIED TO DRIVE BUT PARKING BRAKE WAS STILL LOCKED. HAD TOWED TO DODGE SERVICE DEPT. 9/3 DIAGNOSIS- "CODE U042 ERROR CAUSING SERVICE PARKING BRAKE MESSAGE AND TRANSMISSION TO GO LIMP". TOLD IT WAS REPROGRAMMED AND PROBLEM FIXED. 2ND INCIDENT- 9/4- DRIVING ON COUNTRY ROAD IN SCHOOL TRAFFIC WHEN SAME EXACT PROBLEM OCCURRED.THERE WAS NO WHERE TO COAST/PULL OVER. TURNED CAR OFF/ON. SERVICE TRANSMISSION WARNING LIGHT WAS ON BUT ATTEMPTED TO DRIVE TO MOVE CAR OUT OF TRAFFIC. SHUT DOWN 5 MORE TIMES W/ LOUD CLUNKS AS IF TRANSMISSION WAS GOING TO DROP OUT BEFORE ABLE TO SAFELY PARK. NEARLY CAUSED SCHOOL BUS ACCIDENT! HAD TOWED TO DODGE. STAR CASE OPENED. IN SERVICE DEPT FOR 14 DAYS. REPLACED "BODY CONTROL MODULE" BUT COULDN'T GET IT RECONFIGURED AND HAD TO "WRITE" INTO DODGE TO FIND OUT HOW TO FIX IT. 9/17 DIAGNOSIS- "INTERNAL BCM FAILURE CAUSED ACTIVE U0140- LOST COMMUNICATION W/ BCM DTC IN ELECTRIC PARK BRAKE MODULE; TEST CONFIRMED BCM FAILED CAUSING FALSE ACTIVATION OF PARK BRAKE. I EXPRESSED CONCERN OF RECURRENCE AND MY SAFE

THIS IS THE THIRD INCIDENT IN WHICH THE COMPUTER OF THE JEEP CHEROKEE HAS MALFUNCTIONED. I HAD IT SERVICED FOR THE SECOND TIME JUST TWO WEEKS PRIOR TO THIS INCIDENT FOR THE CHECK ENGINE LIGHT TURNING ON AND THEN THE TRANSMISSION FAILED. IN THIS PARTICULAR ACCIDENT, THE SCREEN FROZE, MY PHONE WAS CHARGING AND WHEN THE SCREEN FROZE MY PHONE WAS POWERED OFF ALONG WITH THE CHARGING PORT, AND THEN WHEN I WENT TO BRAKE DUE TO IT BEING A RED LIGHT AND CAR IN FRONT OF ME THE BRAKES AND STEERING WHEEL LOCKED ON ME AND I WAS UNABLE TO BRAKE OR SWITCH LANES. A SERVICE LIGHT FLASHED AT ME WHEN EVERYTHING FROZE BUT THEN DISAPPEARED. OF COURSE, AFTER THE CAR HAD BEEN OFF AND TURNED BACK ON, THERE WERE NO ISSUES. THIS IS NOT THE FIRST TIME THE CAR HAS FROZEN ON ME. I'M UNSURE OF THE BETTER TERM TO DESCRIBE THIS. BUT THIS TIME RESULTED IN AN ACCIDENT WHICH WAS NOT IN MY CONTROL DUE TO MY BRAKES AND STEERING WHEEL LOCKING. I WAS TOLD TWO WEEKS AGO MY CAR WAS UP TO DATE ON ALL SERVICE ISSUES. APPARENTLY THIS WAS INCORRECT AND NEEDS TO BE ADDRESSED WITH JEEP. I ALSO HAVE YET TO RECEIVE ANY SAFETY RECALLS REGARDING THE KNOWN TRANSMISSION ISSUE AND THE BRAKE HACK DUE TO THE 3G AND UCONNECT COMPUTER SYSTEMS. THIS IS A SAFETY HAZARD AND NEEDS TO BE ADDRESSED AND FIXED.

I HAVE A 2014 JEEP CHEROKEE TRAILHAWK, AND WHENEVER I TRY TO QUICKLY SLOW DOWN, THE CAR ACTUALLY ACCELERATES DURING THE DOWNSHIFT - BETWEEN 25-20MPH. THIS IS A BIG PROBLEM BECAUSE IT HAPPENS UNEXPECTEDLY AND WHEN YOU MOST NEED THE BRAKING - ESPECIALLY IF YOU ARE ON AN INCLINE. THIS IS WHY I HAVE HAD MANY CLOSE CALLS AND HAVE ALMOST REAR-ENDED MANY CARS NOW. I'VE TAKEN IT TO THE DEALER, AND THEY SAID THEY COULDN'T FIND ANYTHING WRONG. READING VARIOUS FORUMS, THIS SEEM TO BE A WIDESPREAD ISSUE WITH CHRYSLER 9 SPEED TRANSMISSIONS THAT THEY'VE RECENTLY RELEASED. PLEASE, PLEASE MAKE THEM FIX THIS ISSUE. I WILL BE GETTING RID OF MY VEHICLE FOR THIS REASON, AND I HOPE FOR THE SAFETY OF EVERYONE THEY WILL FIX THIS.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V393000 (STRUCTURE) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE FAILED TO MOVE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THAT THE TRANSMISSION NEEDED TO BE REFLASHED. AFTER PERFORMING THE REFLASH, THE TRANSMISSION WAS DEEMED DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED SHORTLY AFTER. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 9,200. UPDATED 11/23/15*LJ *CN

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V393000 (STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART TO DO THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I HAVE HAD THE TRANSMISSION REPLACE BY JEEP YET THE TRANSMISSION STILL CONTINUE TO DO HARD SHIFTS, LUNGING, UNEXPECTED DISENGAGEMENT OF THE TRANSMISSION. I HAVE NOT ABLE TO MOVE OUT OF THE WAY IN EMERGENCY. IF THE GAS IS PRESSED, THE ENGINE LAGS AND OVER REVS BUT GOES NO WHERE. THEN IT WILL JUMP FORWARDED. I KEEP TAKING THE VEHICLE BACK TO JEEP AND BUT KEEP BEING TOLD THE ENGINE WORKS AS DESIGNED.

SEVERAL TIMES WHILE I WAS DRIVING THE DIGITAL DASH DISPLAY WENT BLANK, RED "BATTERY" INDICATOR CAME ON, "NO BUS" FAULT MESSAGE APPEARED, THE HEADLIGHTS WENT OFF, THE TURN SIGNAL DID NOT WORK, RADIO DID NOT WORK, DOOR LOCKS WOULD NOT WORK (LOCK/UNLOCK). THE SAFETY ISSUE IS TO LOSE FUNCTION OF HEADLIGHTS AND TURN SIGNAL WHILE DRIVING. ALSO IF A CRASH WERE TO OCCUR, I MAY NOT BE ABLE TO EXIT MY VEHICLE IN AN EMERGENCY, DUE TO NOT BEING ABLE TO UNLOCK MY DOORS. BETWEEN AUGUST 27, 2015 AND SEPTEMBER 14, 2015 THIS OCCURRED FOUR (4) SEPARATE TIMES. THE VEHICLE WAS TURNED IN FOR SERVICE EACH TIME THIS OCCURRED. THE PROBLEM IS INTERMITTENT, DURING DRIVING IT CAN COME AND GO. SERVICE DEPARTMENT AT AUTHORIZED JEEP DEALER STATED THAT THEY DO NOT HAVE ANY INSTRUMENTATION TO TROUBLESHOOT CAN BUS AND THEY CAN NOT DUPLICATE THE ISSUE. I WOULD PULL OVER INTO A SAFE AREA AND TAKE PHOTOS OF THE DASH SHOWING THE FAULTS. SERVICE DEPARTMENT CAN ONLY RESET FAULTS AS DISPLAYED ON A TABLET WHEN PLUGGED INTO THE VEHICLE. AGAIN DEALER HAS NO TOOLS TO LOOK UP BUS PROBLEMS, ELECTRICAL CONTACT ISSUE, ETC.

VEHICLE DIED AND TRANSMISSION LIGHT CAME ON, ALSO WILL START OFF SLOW AND RPM'S WILL GO ALL THE WAY OVER TO 5RPMS, VEHICLE DOES NOT ACCELERATE. SOMETIMES YOU WILL HAVE YOUR ACCELERATE WITH THE PEDAL ALL THE WAY DOWN AND VEHICLE IS GOING SLOW. IF YOU STOP AND NEED TO START GOING AGAIN, VEHICLE WILL AMP UP BUT WILL NOT GO, HAVE ALMOST GOT HIT SEVERAL TIMES DUE TO THIS HAPPENING. THIS IS A HUGE SAFETY ISSUE. I HAVE CONTACTED CHRYSLER CAIR AND THEY DON'T SEEM TO BE MUCH HELP AFTER SECOND OPINION OF VEHICLE. AIR CONDITIONING FLOW VOLUME DECREASES AT HIGHWAY SPEEDS. AIR FLOW DROPS FROM 5.7 TO 4.4 AND WARM AIR WILL CIRCULATE AFTER ONLY DRIVING VEHICLE 10 MINUTES. HAVE TAKEN TO TWO DIFFERENT DEALERSHIPS AND VEHICLE STILL CONTINUES TO HAVE SAME ISSUES.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE AND JERKED VIOLENTLY. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 14,000.

2014 JEEP CHEROKEE. SERVICE TRANSMISSION MESSAGE COMES ON SCREEN, TRANSMISSION MAKE LOUD NOISE, ENGINE SHUTS DOWN. HARD TO CONTROL VEHICLE. ALMOST CRASHED. DEALER SAYS TRANSMISSION FAULTY. SECOND TIME THIS HAPPENED

EVER SINCE THE FIRST UPDATE TO THE TCM, THE TRANSMISSION HAS BEEN SLIPPING AND THEN GRABBING. MORE THAN ONCE, IT HAS SLIPPED WHEN I HAD TO PULL OUT INTO FAST MOVING TRAFFIC. THE LAST TIME, I NEEDED TO PULL OUT INTO TRAFFIC. AS I PUSHED ON THE ACCELERATOR, THE RPMS INCREASED, BUT THE SPEED DIDN'T. THE ENGINE RPM'S SPUN UP TO AROUND 6000 RPM AND I WAS ONLY TRAVELLING 15 MPH. ALL OF A SUDDEN, THE TRANSMISSION GRABBED. THE WHEELS CHIRPED AND THE VEHICLE ACCELERATED. I WAS NEARLY HIT FROM BEHIND DUE TO THE FAILURE OF THE JEEP TO ACCELERATE PROPERLY.

MY WIFE WAS DRIVING ON A HIGHWAY AT 60 MPH WHEN THE DASHBOARD LIT UP LIKE A CHRISTMAS TREE STATING 'SERVICE TRANSMISSION IMMEDIATELY'. THE TRANSMISSION WENT INTO 'NEUTRAL' AND SHE HAD TO DRIFT OFF TO THE SIDE OF THE HIGHWAY. SHE HAD TO WAIT TO BE TOWED FOR OVER AN HOUR WHILE TRUCK AND CARS RACED PACED AT 60+ MILES AN HOUR.

WHILE LEAVING THE NEIGHBORHOOD MY WIFE'S JEEP TRANSMISSION FAILED. THE ENTIRE DASHBOARD LIT UP LIKE A CHRISTMAS TREE AND STATED 'SERVICE TRANSMISSION IMMEDIATELY'. SHE WAS DRIVING AT 30 MPH AND THE TRANSMISSION WENT INTO 'NEUTRAL' AND SHE DRIFTED OFF TO THE RIGHT TURN LANE. THIS IS THE SECOND TRANSMISSION THAT HAS FAILED IN THIS SUV IN 18 MONTHS OF OWNERSHIP. WE DON'T FEEL THAT JEEP CAN ADEQUATELY FIX THE TRANSMISSION TO A LEVEL WHERE I WOULD EVER FEEL SAFE PUTTING ANYONE IN THE SUV AGAIN.

VEHICLE SHIFTS FROM PARK INTO REVERSE WITHOUT ANYONE TOUCHING THE SHIFT LEVER. VEHICLE ALSO CHANGES GEARS OCCASIONALLY WHEN DRIVING, E.G., SHIFTS FROM REVERSE TO DRIVE WHEN BACKING UP, OR REVERSE TO NEUTRAL. REPORTED TO DEALER IMMEDIATELY IN JULY 2014 (NOT AWARE OF PROBLEM) AND CHRYSLER ON 9/29/14 AND AGAIN 9/9/15. WE ARE NOW VIGILANT WHEN SHIFTING GEARS AND BEFORE INITIAL ACCELERATION. ONCE MOVING, THE JEEP STAYS IN THE GEAR SELECTED, E.G., HASN'T SHIFTED OUT OF DRIVE WHILE DRIVING DOWN THE ROAD. THE SHIFT PROBLEM IS A PROGRESSION DOWNWARD, I.E., PARK TO REVERSE, REVERSE TO NEUTRAL, REVERSE TO DRIVE. UNFORTUNATELY MY WIFE HAD ANOTHER AND POTENTIALLY SERIOUS INCIDENT THIS WEEKEND WHEN SHE PARKED ON LEVEL GROUND, PLACED THE JEEP IN PARK, LEFT THE ENGINE RUNNING, GOT OUT OF THE JEEP (BRIEFLY TO CHECK ON SOMETHING), THEN THE VEHICLE SHIFTED INTO REVERSE AND STARTED BACKWARDS. MY WIFE HAD TO RUN AND JUMP INTO THE MOVING JEEP TO STOP IT. ON THIS OCCASION, SHE WASN'T EVEN IN THE JEEP AND THERE WERE NO PASSENGERS, SO NO ONE TOUCHED THE SHIFT LEVER. THERE WAS A SIGNIFICANT PAUSE (I.E., TIME TO GET OUT OF THE JEEP AND START TO WALK AWAY) BEFORE THE JEEP CHANGED GEARS. ON THE OCCASIONS WHEN THE JEEP SHIFTS FROM REVERSE TO DRIVE, WE HAVE BEEN FORTUNATE THAT NO PERSON OR OBJECT WAS CLOSE TO THE FRONT OF THE JEEP AND THE DRIVER WAS ALERT AND ABLE TO STOP WITHIN THE FIRST FEW FEET; WE WILL NOT ALWAYS BE SO LUCKY. OTHER MANIFESTATION OF THIS SHIFTING PROBLEM IS WHEN SHIFTED TO REVERSE, WE W

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING AT 60 MPH, THE HIGH AND LOW BEAM HEADLIGHTS FAILED TO ILLUMINATE PROPERLY IN ORDER FOR THE CONTACT TO VIEW THE ROAD. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN ADJUSTED THE LIGHTS HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 8,800. THE VIN WAS NOT AVAILABLE.

WHEN STARTING OUT FROM 1-2, AND 2-3 GEARS, ABOUT 75% OF THE TIME ONE OF TWO THINGS HAPPENS.. 1, JERKY AND HARD SHIFTING OR 2, DOES NOT GET GAS TO THE ENGINE UNTIL I FLOOR IT THEN IT JERKS VERY HARD. EVERY TIME I TOOK IT IN, I ASKED THEM TO LOOK AT IT. THEY CONFIRMED THE PROBLEM BUT A TRANSMISSION UPDATE DID NOT FIX THE PROBLEM. STILL HAPPENING AT 11,000 MILES. JERKS MY NECK, AND WORRIED ABOUT GETTING REAR ENDED.

TRANSMISSION (AUTOMATIC) FAILED AT 3,500 MILES. CAR WOULD NO LONGER GO INTO GEAR AND ENGAGE IN ANY GEAR (DRIVE, REVERSE, ETC).

ON NUMEROUS OCCASIONS WHEN SLOWING DOWN BU NOT A COMPLETE STOP, JEEP DOES NOT DOWNSHIFT LOWER THAN 3RD GEAR UNLESS. ON SEVERAL OCCASIONS JEEP INCHES FORWARD AT A SLOW RATE AND SUDDENLY WHEN ACCELERATOR IS DEPRESSED FURTHER IT SHIFTS HARD AND ACCELERATES RAPIDLY. SAFETY IS IN JEOPARDY WHEN PULLING INTO TRAFFIC ON RIGHT TURNS. UNLESS VEHICLE IS AT A COMPLETE STOP IT WILL NOT DOWNSHIFT LOWER THAN 3RD GEAR. THIS RESULTS IN LESS POWER WHEN PULLING INTO TRAFFIC. JEEP HAS UPDATED SOFTWARE 3 TIMES. CONDITION HAS NOT CHANGED.

I WAS DRIVING DOWN THE HIGHWAY. WHEN I HEARD A LOUD GUNSHOT NOISE AND GLASS EVERYWHERE. I LOOKED UP AND NOTICED IT WAS MY SUNROOF. THERE WAS NO CARS IN FRONT OF ME. BECAUSE THE FIRST THING I THOUGHT MAYBE A ROCK HIT IT. BUT AS I GOT OUT AND LOOKED AND CHECK OUT THE INCIDENT SUNROOF WAS PUSHED UP. MEANING IF THE ROCK CAT HIT IT IT WOULD BE PUSHED IN TOWARDS THE VEHICLE. SINCE IT WAS PUSHED UP BELIEVE ME TO THINK THE ENGINE MAY HAVE MISFIRED OR SOME KIND PRESSURE WAS IN THE VEHICLE THAT NEEDED TO BE RELEASED. MY TRUCK IS NOW IN JEEP BEING INVESTIGATED BUY JEEP TO SEE IF IT'S SOMETHING THAT THEY ARE RESPONSIBLE FOR WHICH THEY ARE. BUT I KNOW THEY ARE GOING TO TRY AND PUT IT ON MY INSURANCE AND THEN WE ARE GOING TO HAVE BIG PROBLEMS.

EPISODE ONE: WHILE DRIVING UP HILL AT ABOUT 30 MILES AND HOUR CAR JERKED INTO NEUTRAL, INSTRUMENT CLUSTER FLASHED ENGINE LIGHT WARNING, TRANSMISSION LIGHT WARNING, PARKING BREAK WARNING, TRACTION CONTROL WARNING AND FLASHED "SERVICE TRANSMISSION" AND SERVICE PARKING BRAKE". OPERATOR RESTARTED CAR THREE TIMES BEFORE TRANSMISSION WOULD ENGAGE. THIS CLEARED ALL WARNINGS EXCEPT "CHECK ENGINE" LIGHT. CAR WAS DRIVEN TO DEALER WHERE WITHOUT DOCUMENTATION THEY STATED THAT THEY FLASHED THE TRANSMISSION CONTROL MODULE AND THEN CAR WAS RETURNED TO OWNER. SECOND EPISODE: ON SEPT 3, 2015 OPERATOR WAS DRIVING ABOUT 55 MILES PER HOUR WHEN SUDDENLY WITH A JERK THE CAR SHIFTED INTO NEUTRAL AND THE CAR JERKED INTO NEUTRAL, INSTRUMENT CLUSTER FLASHED ENGINE LIGHT WARNING, TRANSMISSION LIGHT WARNING, PARKING BREAK WARNING, TRACTION CONTROL WARNING AND FLASHED "SERVICE TRANSMISSION" AND SERVICE PARKING BRAKE". . OPERATOR WAS ABLE TO PULL OVER TO THE SIDE WHERE HE RESTARTED THE CAR ABOUT 4 TIMES BEFORE TRANSMISSION WOULD ENGAGE. THEN ABOUT 10 MILES FURTHER ON THE ROAD, COMING UP TO A STOP SIGN THE SAME BEHAVIOR REOCCURRED. CAR WAS DELIVERED TO DEALER ON 9-03-2015 AND THEIR SERVICE REPORT OF 9-04-2015 INDICATES THAT THEY FLASHED TCM,BCM,IPC AND R40 RECALL. EPISODE THREE: SEPTEMBER 6 2015 OPERATOR WAS DRIVING CAR UP TO STOP SIGN CAR JERKED INTO NEUTRAL, INSTRUMENT CLUSTER FLASHED ENGINE LIGHT WARNING, TRANSMISSION LIGHT WARNING, PARKING BREAK WARNING, TRACTION CONTROL WARNING AND FLASHED "SERVICE TR

STARTED SHIFTING ROUGH CHECK ENGINE LIGHT WOULD COME ON DEALER FLASHED BUT LIGHT CAME ON AGAIN WOULD GO OFF AFTER THREE HARD STARTS THEY KEEP SAYING IT WAS A FALSE READING AND CLEARED CODE AND SAID DON'T WORRY UNLESS LIGHT FLASHES IT'S OK TO DRIVE HAVE HAD IT AT SHOP ATLEAST 5 TIMES NOW AT 10,000 MILES AFTER 10 MONTHS OF THIS PROBLEM IT STARTED SLIPPING ENGINE WOULD RACE ETC IT IS IN THE SHOP NOW AND THEY SAID THEY ARE GOING TO REPLACE TRANSMISSION AFTER I STARED TALKING LEMON LAW THIS HAS BEEN GOING ON SINCE I BOUGHT THIS JEEP

RIGHT AFTER I PURCHASED THE VEHICLE BRAND NEW IN AUGUST OF 1914, THE AUTO TRANSMISSION JUMPED AT 5 MPH TO 45 MPH WHEN SHIFTING GEARS. I CONTACTED CHRYSLER JEEP AND THE LOCAL JEEP DEALER DID ONE UPDATE ON THE TRANSMISSION THAT DID NOT SOLVER THE PROBLEM. I CONTACTED CHRYSLER JEEP CUSTOMER SERVICE AND WAS TOLD SEVERAL TIMES THAT THEY WOULD SEND ME ANOTHER UPDATE FOR MY VEHICLE IN AUGUSTO OF 2015 FOR MY PROBLEM. IT IS NOW SEPTEMBER 2, 2015 AND NO SECOND TRANSMISSION UPDATE HAS AS YET ARRIVED FOR MY PROBLEM. THE PROBLEM IS STILL IN THE TRANSMISSION AND THEY HAVE NOT FIXED IT YET. I NOW HAVE OTHER RECALL ISSUES WITH THE POWER LIFTGATE BUT AS YET NO PARTS AND THE RO RECALL THAT I HAVE NOT AS YET HAD DONE. I WANT THE SECOND UPDATE FOR MY AUTO TRANSMISSION FIXED.

WAS DRIVING HOME AND CHECK TRANSMISSION AND MOTOR LIGHTS CAME ON. WE PULLED OVER STOPPED CAR AND TURNED ON AND COULD DRIVE HOME. NEXT DAY WITH KIDS IN HEAVY TRAFFIC, CAR JUST COASTED AND ALL LIGHTS WENT ON, KIDS WERE SCARED AND ALMOST HIT BY A TRUCK AS WE PULLED OVER TO CURVE. RESTARTED CAR AND COULD DRIVE HOME BUT THE TRANSMISSION WAS JERKY. NEXT MORNING TOOK TO DEALER AND THEY FOUND ALL THE FAULTS I REPORTED. THEY SAID COMMUNICATION PROBLEM AND CLEANED ALL LEADS AND SAID IF HAPPEND AGAIN THEY WOULD HAVE TO CONTACT CHRYSTLER DIRECT. NEXT MORNING, LIGHTS CAME BACK ON CHECK TRANSMISSION AND PULLING OUT OF MY GARAGE, ALMOST SLAMMED ME INTO A WALL CHANGING GEARS. DEALER CONFIRMED PROBLEM IN TRANSMISSION AND ORDERED A NEW ONE UNDER GUARANTEE. I AM WITHOUT A CAR FOR AT LEAST 3 WEEKS AND DEALER SAID IF I HAD GOTTEN THE EXTENDED GUARANTEE WOULD HAVE GOTTEN REINBURSED FOR AN AUTO RENTAL AFTER 5 BUSINESS DAYS OF NOT HAVING CAR. REALLY CONCERNED ABOUT SAFETY AND EVERYONE IS FORTUNATE NO FATALITIES YET DUE TO A DEFECTIVE 9 SPEED TRANSMISSION DESIGN. MY CAR WAS FINE UNTIL THEY DID A SOFTWARE UPDATE TO DEAL WITH TRANSMISSION COMPLAINS. REALLY SUPPRISED USA GOVERNMENT HAS NOT RECALLED THE TRANSMISSION OR ALLOW FAMILY CAR OWNERS LIKE MYSELF WHO THOUGHT THIS JEEP WAS SAFE WITH GOOD GAS MILAGE TO EXCHANGE CARS OR SELL BACK. HAVE TO WAIT AND SEE IF NEW TRANSMISSION WORKS OR SIMPLY REPLACING ONE POORLY DESIGNED PART WITH HANOTHER. ACTUALLY LIKED THE CAR, JUST NOW CONCERNED WITH MY FAMILY SAFETY

THE VEHICLE ALMOST FROM THE TIME OF PURCHASE EXHIBITED TRANSMISSION PROBLEMS, WHEN MERGING INTO TRAFFIC THE CAR WOULD LAG AND NOT ENGAGE. THIS WAS SOMETHING THAT OCCURRED AT WHAT APPEARED RANDOM TIMES. IT WOULD JERK TO THE POINT THAT I THOUGHT I WAS REAR ENDED. THIS PERSISTED AND I HAVE TAKEN THE VEHICLE TO TWO DIFFERENT DEALERSHIPS AND WORKED WITH THREE CASE MANAGERS AT JEEP CUSTOMER CARE AND THE ISSUE WAS NEVER RESOLVED. THIS WEEK THE TRANSMISSION COMPLETELY WENT OUT. THE CAR HAS NOT BEEN SAFE FOR SOMETIME DUE TO SITUATIONAL CIRCUMSTANCES. I HAVE HAD NOTHING BUT TROUBLE FROM THE VEHICLE SINCE PURCHASE (NEW) AND HAD HAD TO TAKE THE VEHICLE IN FOR REPAIRS MULTIPLE TIMES WITH NO RESOLUTION MADE.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING AT VARIOUS SPEEDS AND ATTEMPTING TO ACCELERATE, THE GEARS FAILED TO ENGAGE AND CAUSED THE VEHICLE TO LUNGE FORWARD. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THAT THE VEHICLE WAS WORKING UP TO SPECIFICATIONS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND SENT OUT AN ENGINEER TO INSPECT THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 300.

I BOUGHT MY 2014 JEEP CHEROKEE BRAND NEW OFF OF THE LOT ON 4/25/2015. WITH LESS THAN 200 MILES ON IT I NOTICED THAT THE TRANSMISSION WOULD HESITATE FROM A STOP, AND SEEM ALMOST LIKE THE TRANSMISSION WOULD HAVE A "LAG" WHEN I ACCELERATED GOING UP A SLIGHT INCLINE AND BE JERKY WHEN IT SHIFTED AT TIMES. IT HAS BEEN IN THE JEEP DEALERSHIP 2 TIMES FOR THIS AND IS SCHEDULED TO GO AGAIN ON 8/31/2015. THIS TIME IT IS LUNGING AFTER BACKING OUT OF GARAGE AND GOING INTO DRIVE. IT IS SCARY WHEN IT FINALLY GRABS THE GEAR IT ACTUALLY SQUEALS THE BACK TIRES. THE 1ST TIME ON 6/3/15 THE DEALERSHIP PERFORMED A SOFTWARE UPDATE FOR PCM, & TCM. 2ND TIME 6/23/15 THE DEALER DID A TCM SOFTWARE UPDATE 181905BK .3 02-19-05-95 .4. THIS TIME I RODE AROUND WITH THE MECHANIC TO 1/2 HR AFTER HE DID THE UPDATE. MOST OF THE TIME THESE ISSUES HAPPEN AT LOWER SPEEDS, BUT NOW I HAVE NOTICED IT HAPPENING ON THE FREEWAY TOO. I DO NOT FEEL SAFE DRIVING THIS CAR ANYMORE.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING 35 MPH ON AN UNEVEN ROAD SURFACE WITH ANOTHER VEHICLE HITCHED TO THE VEHICLE, IT BEGAN TO SHAKE VIOLENTLY. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,000. MA 10/14

I HAVE HAD THREE RECALLS ON THIS MODEL. ONE FOR A TRANSMISSION RECALIBRATION, ONE FOR A SHOCK ABSORBER, AND ONE FOR AN AIRBAG. THERE IS ONE OUTSTANDING FOR THE LIFTGATE BUT THE PARTS ARE NOT AVAILABLE.---I STOPPED AT A STOP SIGN ON APRIL 1, 2015 AND TURNED RIGHT. THE VEHICLE WOULDN'T ACCELERATE AND SEVERAL ICONS APPEARED ON THE DASH. I TURNED THE VEHICLE OFF AND ON SEVERAL TIMES AND SHIFTED IT IN AND OUT OF GEAR SEVERAL TIMES. IT FINALLY WENT INTO GEAR AND MOVED FORWARD BUT WAS LOCKED INTO ABOUT FOURTH GEAR. I TRAVELLED 15 MILES TO THE NEAREST CHYSLER/JEEP DEALERSHIP FOR SERVICE. THE DEALERSHIP RECALIBRATED THE TRANSMISSION. ON MAY 29 AND MAY 30 THE PARKING BRAKE AND ENGINE ICON APPEARED ON THE DASH AND WHEN I SHIFTED THE VEHICLE INTO GEAR IT WOULD NOT GO OUT OF GEAR BECAUSE THE PARKING BRAKE WAS ON. I PRESSED AND RELEASED THE PARKING GEAR SEVERAL TIMES AND THEN IT WOULD GO INTO PARK AND I COULD SHUT THE ENGINE OFF. THIS HAPPENED SEVERAL TIMES IN MY GARAGE. I CALLED CHRYSLER/JEEP ON JUNE 5TH AT ABOUT 40,000 MILES AND HAD THE VEHICLE TOWED TO THE CLOSEST DEALERSHIP (WHERE I HAD TAKEN IT BEFORE). THE DEALERSHIP REPLACED THE TRANSMISSION MODULE. TWO DIFFERENT TIMES SINCE THE MODULE WAS REPLACED THERE HAVE BEEN ICONS APPEAR ON THE DASH. I TURN THE VEHICLE OFF AND ON AND THE ICONS EVENTUALLY DISAPPEAR. THE TRANSMISSION IS SLOW TO ENGAGE AFTER BACKING UP AND SLUGGISH TO SHIFT WHEN SLOWING TO A STOP AND THEN MOVING FORWARD.

I HAVE PREVIOUSLY SUBMITTED A COMPLAINT BUT LEFT OUT THIS INCIDENT. I WAS TRAVELING ON A HIGHWAY AT ABOUT 30 MPH. THE VEHICLE ALL OF A SUDDEN WOULD NOT ACCELERATE SOME ICONS APPEARED ON THE DASH. I PULLED OVER AND WAITED A FEW MINUTES. I STARTED THE VEHICLE AND RESUMED MY TRAVEL. AFTER STARTING AND STOPPING A FEW TIMES THE ICONS DISAPPEARED.