AT FOUR DIFFERENT RANDOM OCCASIONS VEHICLE WILL DISENGAGE THE TRANSMISSION WHILE IN DRIVE AND BECOME UNCONTROLLABLE ONLY THING RESPONSIVE ARE THE BRAKES. THE POWER STEERING WILL GO OUT AS WELL AND THE VEHICLE TRANSMISSION LIGHT AND PARKING LIGHT WILL APPEAR ON THE GAUGE DISPLAY. AFTER PULLING OVER ON THE HIGHWAY AND LETTING THE VEHICLE SIT OFF FOR 5 MINUTES, I WOULD THEN RESTART THE VEHICLE AND STILL GET A INDICATOR STATING TO PUT THE VEHICLE IN PARK WHEN IT IS ALREADY IN PARK. AFTERWARDS VEHICLE INDICATOR LIGHTS WOULD GO AWAY AFTER A FEW RESTARTS AND ONCE PUT IN DRIVE GEARS WOULD SHIFT ROUGHLY. AFTER MULTIPLE TIMES OF TURNING THE VEHICLE ON AND OFF THINGS WILL RETURN TO NORMAL BUT AS STATED BEFORE I HAVE NO CLUE WHAT TRIGGERS THE TRANSMISSION TO DISENGAGE. IT HAS HAPPENED TO ME WHILE DRIVING THROUGH THE CITY AND HIGHWAY GOING AT DIFFERENT SPEEDS.
2014 Jeep Cherokee complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2014 record →
I BOUGHT A NEW 2014 JEEP CHEROKEE LIMITED AND AFTER ONE WEEK, CHECK ENGINE LIGHT CAME ON AND CAR WOULDN'T START. TAKEN BACK TO DEALERSHIP AND WAS TOLD IT WAS FIXED. SINCE THEN THE JEEP SHIFTS VERY HARD MAKING THE SUV LURCH FORWARD AT TIMES AND OTHER TIMES IT WILL SHIFT INTO A LOWER GEAR WHEN SPEEDS OVER 50 MPH AND MAKE THE SUV JERK TO A SLOWER SPEED. WHEN CRUISING DOWN A HILL WITHOUT PUSHING THE ACCELERATOR, SUV WILL SHIFT GEARS MANY DIFFERENT TIMES CAUSING THE JEEP TO LURCH FORWARD QUICKLY WITHOUT WARNING. WHEN TRYING TO PASS A CAR ON THE HWY, IT TAKES JEEP A FEW SECONDS TO "CATCH" THE GEAR AND MAKE IT GO FASTER. I HAVE HAD SEVERAL NEAR MISSES OF OTHER CARS HITTING ME AND ME, HITTING OTHERS DUE TO THE UNPREDICTABILITY OF SPEEDS AND JERKING FORWARD. I HAVE HAD THE SUV IN THE SHOP 4 TIMES FOR "SOFTWARE UPDATES" AND TOLD THAT WOULD FIX THE PROBLEM. IT HAS NEVER FIXED THE PROBLEM. MOST RECENT NEAR MISS WAS YESTERDAY 29 DEC DUE TO DOWNSHIFTING WILE MOVING AT HIGHER SPEEDS AND CAUSING THE SUV TO SLOW DRAMATICALLY WITHOUT WARNING. *JS
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT'S VEHICLE STRUCK THE REAR PASSENGER SIDE OF ANOTHER VEHICLE. NEITHER OF THE FRONTAL AIR BAGS DEPLOYED AND THE ABS FAILED. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT STATED THAT A CRASH FIELD SUPERVISOR WOULD EVALUATE THE SITUATION. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. UPDATED 06/15/16*LJ *CN
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATIONS OF NHTSA CAMPAIGN NUMBERS: 15V393000 (STRUCTURE) AND 15V509000 (VISIBILITY) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
IN COOLER AND COLD TEMPERATURES THE STEERING MAKES A GRINDING AND DRAGGING NOISE WHEN TURNING THE STEERING WHEEL BOTH RIGHT AND LEFT. THE CHRYSLER DEALERS HAVE A TECHNICAL SERVICE BULLETIN ON THIS PROBLEM BUT WHEN THE STRUT IS LUBRICATED THE PROBLEM REAPPEARS IN A WEEK OR NEVER GOES AWAY AT ALL. THE SERVICE TECHNICIANS ACT LIKE THIS IS NOT A PROBLEM, BUT THIS TYPE IS ISSUE DOES NOT GO AWAY, IT JUST GETS WORSE. MAYBE THE STRUT MOUNTING BUSHINGS ALSO NEED TO BE REPLACED OR THE STRUTS THEMSELVES MAY NEED TO BE REPLACED ON A PROPER VEHICLE RECALL BY YOUR AGENCY. THIS NOISE HAPPENS WITH THE VEHICLE BOTH STATIONARY AND MOVING UNTIL WARM UP OCCURS AFTER DRIVING FOR 5 MINUTES OR 4 MILES. THIS HAPPENED WHEN THE CAR WAS BRAND NEW AND EVERY COLD SPELL SINCE.
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V393000 (STRUCTURE)HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT THE WINDSHIELD WIPERS DID NOT PROPERLY CLEAN THE GLASS. IN ADDITION, THERE WAS AN ABNORMAL STATIC NOISE COMING FROM THE RADIO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V509000 (VISIBILITY); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 22,000. PARTS DISTRIBUTION DISCONNECT....UPDATED 02/04/16 *BF THE CONSUMER STATED SAFETY RECALL COMPLETED ON 1-21-2016. *TR
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V509000 (VISIBILITY) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 15V509000 (VISIBILITY) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V509000 (VISIBILITY) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V509000 (VISIBILITY); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V509000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO DO THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 03/18/16*LJ UPDATED 03/22/16.*JB
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V509000 (VISIBILITY) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/16/16*LJ UPDATED 05/14/18*JB THE CONSUMER STATED THE VEHICLE WAS FIXED. *TR
ROSEVILLE CHRYSLER CALLED 12/11/15 @ 10:32 AM TOLD ME THEY COMPLETED OIL CHANGE AND I CAN PICK UP MY VEHICLE. FYI: THIS VEHICLE WAS TOWED TO ROSEVILLE CHRYSLER DEALERSHIP 12/7/15 AND WILL REMAIN THERE BECAUSE THIS VEHICLE IS A LEMON AND IS DANGEROUS. WILL NOT RISK MY LIFE OR MY 6YR SON HEALTH TO DRIVE THIS VEHICLE!! 2014 JEEP CHEROKEE SUV STARTED JERKING & IDLED STOP MOVING ON ME TWICE 12/5/15 @3:30PM. I WAS STUCK IN THE MIDDLE OF INTERSECTION 13MILE & UTICA FOR 1MINUTE FORTUNATELY NO ONE WAS TAILGATING & I DIDN'T GET IN A CAR ACCIDENT. ALL I WANT IS TO EXCHANGE FOR ANOTHER VEHICLE THAT IS NOT A CHEROKEE. PURCHASED VEHICLE MAY 8 2014 INCIDENT DATES MAY 9 , 2014 BAKE & RADIO COMPLAINT MAY 12, 2014 BRAKE COMPLAINT SEPT 5, 2014 RADIO COMPLAINT SEPT 9, 2014 RADIO REPLACED SEPT 11,2014 RADIO COMPLAINT 4/6/15 COMPLAINT OVER JERKING VEHICLE 7/21/15 INSTALLED NEW TRANSMISSION / INSTALLED NEW DOOR HANDLE LATCH FOR TRUNK 12/5/15 JERKING SUV TWICE 2 STOPS DRIVING 12/7/15 RETURNED TO DEALERSHIP
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V509000 (VISIBILITY) AND 15V461000 (EQUIPMENT); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
VERY ROUGH AND JERKY TRANSMISSION ,ROUGH ENGAGEMENT,BUMPY WHEN COMING TO A STOP,UNCONTROLLABLE ACCELERATION AFTER YOU TAKE FOOT OFF GAS,ALMOST HITTING CAR IN FRONT OF ME I TOOK VEHICLE IN TO DEALER,THEY KEPT IT 10 DAYS THEY SAID THEY HAD REPLACED THE TRANSMISSION BUT IT IS STILL DOING SAME THING.
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT USED THE REMOTE TO OPEN THE LIFTGATE, HOWEVER, WHEN ATTEMPTING TO CLOSE THE LIFTGATE WITH THE AUTOMATIC BUTTON, IT FAILED TO CLOSE. THE CONTACT HAD TO MANUALLY CLOSE THE LIFTGATE. THE CONTACT LATER TRIED AGAIN AND THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE LIFTGATE CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V393000 (ELECTRICAL SYSTEM) HOWEVER, THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000.
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V509000 (VISIBILITY) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V509000 (VISIBILITY) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
IN LESS THAN A YEAR CHYSLER JEEP HAS REPLACE TRANSMISSION, RADIO, READ TRUNK DOOR HANDLE. DEC 5 2015 CAR STARTED JERKING AGAIN LIKE THIS MAY -JULY 2015 AND THEN @3:30PM 12 /5 /15 CHEROKEE STOP IN THE MIDDLE OF THE INTERSECTION OF 13 MILE & UTICA. I HAD MY 7YR OLD IN THE CAR AND AVOIDED TRAFFIC ACCIDENT PULLED OVER AND IT SUDDENLY STOPPED AGAIN. FORTUNATELY WAS ABLE TO GET HOME WAS ONLY FIVE MINUTES AWAY. PLACED COMPLAINT TO CHRYSLER THEY TOWED THE VEHICLE 12/7/15. HOWEVER YESTERDAY 12/7/15 @6PM ROSEVILLE CHRYSLER JEEP DEALERSHIP SERVICE:(888)409-5930 CALLED TO TELL ME IT WAS MY ERROR THAT JEEP CHEROKEE STOP WORKING BECAUSE IT WAS "DUE AN OIL CHANGE IN OCTOBER". I TOLD REPAIR SHOP MY HUSBAND AND I NEED TO SPEAK TO A MANAGER BECAUSE 1ST I RECEIVED NO LIGHT SIGNAL OR NOTIFICATION FROM THIS DIGITAL DISPLAY STATING I NEEDED AN OIL CHANGE WHICH IS PROVIDED BY 2014 JEEP CHEROKEE SECOND THERE IS NO WAY THE VEHICLE SHOULD HAVE BEEN DRY OUT OF OIL UNLESS THERE IS LEAK OR SOMETHING CAUSED OIL TO DRY UP. THIS VEHICLE IS A LEMON AND IS DANGEROUS AND ALL I WANT IS TO EXCHANGE FOR ANOTHER VEHICLE THAT IS NOT A CHEROKEE. JULY 2015 CHRYSLER CUSTOMER CARE DEPT. SAID MY CASE WARRANTED A VEHICLE REPLACEMENT BUT SINCE ROSEVILLE CHRYSLER JEEP HAVE RECEIVED THEIR MONEY FROM ALLAY BANK THEY REFUSE TO ASSIST ME. THIS VEHICLE IS DANGEROUS AND WANT TO CANCEL MY LEASE AGREEMENT - I PAY MY $380 LEASE ON TIME EVERY MONTH I DESERVE A RELIABLE VEHICLE FROM ROSEVILLE CHRYSLER JEEP
THERE HAVE BEEN SEVERAL TIMES WHILE DRIVING THE JEEP THAT THE SAME TRANSMISSION PROBLEM OCCURRED. TWICE I WAS APPROACHING A STOP SIGN IN A RESIDENTIAL AREA, ONCE I WAS COASTING DOWN A HILL ON A CITY STREET, ONCE I WAS SLOWLY ACCELERATING IN RUSH HOUR TRAFFIC ON A MAJOR INTERSTATE, AND ANOTHER TIME I WAS ACCELERATING FROM BEING STOPPED AT A RED LIGHT ON A CITY STREET. THE SERVICE TRANSMISSION MESSAGE ALONG WITH SEVERAL LIGHTS INDICATED A TRANSMISSION PROBLEM. I HAVE A PICTURE ATTACHED. THE DEALERSHIP I TOOK IT TOOK PULLED A SHIFT DIFFERENTIAL CODE OFF THE VEHICLE. THE PROBLEM IS INTERMITTENT AND DOES NOT HAPPEN EVERY TIME IT IS DRIVEN. HOWEVER, THIS IS A SERIOUS SAFETY CONCERN TO ME BECAUSE THE VEHICLE IS NOT DRIVEABLE UNTIL I TURN OFF THE ENGINE, OPEN THE DOOR AND RESTART THE ENGINE SEVERAL TIMES UNTIL ONLY THE MIL LIGHT IS ON. THIS IS AN ACCIDENT WAITING TO HAPPEN ESPECIALLY WITH ME DRIVING 29 MILES EACH WAY THROUGH 2 TUNNELS DURING RUSH HOUR. IT IS UNSAFE FOR ME TO BE BROKEN DOWN IN RUSH HOUR TRAFFIC ON AN INTERSTATE. I FEAR THAT I WILL NOT BE IN THE RIGHT LANE LIKE I WAS PREVIOUSLY TO BE ABLE TO TRY TO PULL OFF THE ROAD. I FEAR I WILL BE DRIVING 55 MILES IN A TUNNEL AND CARS NOT STOPPING BEHIND ME. I FEAR THAT I WILL BE CAUSING AN ACCIDENT TRYING TO OPEN THE DOOR TO RESET THE ENGINE. NO ONE SHOULD HAVE TO LIVE WITH THIS FEAR THAT YOU ARE NOT SAFE WITH DRIVING TO AND FROM WORK.
CAR HAS BEEN TAKEN IN TO THE DEALER NUMEROUS OF TIMES DUE TO TRANSMISSION JERKIN. IN MARCH 2015 THE TRANSMISSION WAS REPLACES AND THE JERKING CONTINUOUS. I HAVE BEEN TAKING THE CAR IN FOR THE TRANSMISSION JERKING BUT ACCORDING TO THE DEALER THEY CAN'T DUPLICATE. AS OF NOVEMBER 26,2015; THE CAR STARTED TO STALL WHILE IN MOVEMENT AND I HAVE TO WAIT ABOUT 10 MIN FOR THE CAR TO START. SO THIS MEANS THAT THE CAR STOPS IN THE MIDDLE OF THE STREET AND FREEWAYS WITH GOING TRAFFIC AND DOES NOT TURN BACK ON. IT HAPPENED EVERY DAY AFTER THAT. ON NOVEMBER 30, 2015; IN A MATTER OF 3 BLOCK THE CAR STOPPED 3 TIMES. I TOOK THE CAR TO THE DEALER ON DECEMBER 1, 2015 AND AS OF NOW THEY WANT ME TO PICK UP THE CAR BECAUSE THEY CAN NOT DUPLICATE. TO ME IS A MATTER OF SAFETY. I DRIVE BY MYSELF WITH MY 3 KIDS. I DON'T UNDERSTAND IF THEY ARE WAITING FOR SOMETHING MAJOR TO HAPPEN TO ME AND MY KIDS TO DO SOMETHING ABOUT IT. I HAVE A TRIP PLANNED FOR THIS WEEKEND AND HONESTLY I DON'T EVEN KNOW IF IT WOULD HAPPEN DUE TO THE INSECURITY OF THE VEHICLE. I HAVE CONTACTED MANUFACTURING AND THEY ARE DOING NOTHING ABOUT IT . ALSO, A BBB CLAIM WAS DONE BECAUSE OF THE ISSUES WITH THE TRANSMISSION AND THERE WAS NOTHING DONE ABOUT IT EITHER. I AND GETTING READY TO DO ANOTHER BBB DUE TO THE STALLING AS WELL.
VEHICLE HESITATES CHOOSING A GEAR WHEN ACCELERATING FROM A NEAR STOP, CAUSING IT TO ACT AS IF IT WERE PLACED IN NEUTRAL. WHEN ACCELERATING FROM A VERY SLOW I45 TO AN EXIT RAMP LANE, (CHANGING LANES) VEHICLE STALLED FOR A SECOND OR TWO, CAUSING ON COMING TRAFFIC TO HARD BRAKE. THIS PROBLEM IS INTERMITTENT, AND HAS HAPPENED NUMEROUS TIMES. THIS INCIDENT IS THE ONLY NEAR MISS. VEHICLE HAS A HARD TIME UPSHIFTING AT HIGHWAY SPEEDS, WILL RUN AT HIGH RPM FOR LONG PERIODS OF TIME. IT ALSO SHIFTS VERY HARSH FROM 1ST TO 2ND AND 2ND TO 3RD GEAR. WITH THIS VEHICLE'S TENDENCY TO HESITATE IN TRAFFIC SITUATIONS, THIS VEHICLE IS NOT SAFE TO DRIVE.
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V509000 (VISIBILITY) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V393000 (STRUCTURE), 15V509000 (VISIBILITY), AND 15V461000 (EQUIPMENT); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V509000 (VISIBILITY) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
THE VEHICLE RANDOMLY DOES NOT RESPOND TO THE ACCELERATOR. THIS IS NOT A REGULAR OCCURANCE, MAYBE ONCE OR TWICE A MONTH. WE HAVE HAD SEVERAL OCCASIONS WHEN WE HAVE BEEN MAKING TURNS WITH PLENTY OF ROOM BUT THE VEHICLE DOES NOT ENGAGE. THE SAME ISSUE HAS HAPPENED WHEN TRYING TO ACCELERATE ON THE FREEWAY AND THE VEHICLE DOES NOT 'LISTEN' TO A PUSHED GAS PEDAL. WE HAVE HAD IT TO THE DEALERSHIP 5 TIMES AND THEY SAY THEY 'CANNOT REPRODUCE THE ISSUE' AND HAVE OFFERED NOW HELP. WE FIND A LARGE NUMBER OF THE SAME COMPLAINS ONLINE ABOUT THE CHEROKEE'S TRANSMISSION. MY WIFE WAS ALMOST HIT WHILE MAKING A TURN THE OTHER DAY AND WE ARE GOING NOW TO TRADE IN THE VEHICLE.
WHEN DRIVING AT LEAST ONCE A WEEK, THE CAR WILL SUDDENLY LOOSE SPEED AND WILL DROP INTO LOW GEAR. A SERVICE NOTE COMES ON THE SCREEN STATING, "SERVICE TRANSMISSION" AND "SERVICE PARK BRAKE." I AM UNABLE TO HAVE ANY CONTROL OF THE SPEED OF THE CAR. I HAVE TO TURN THE CAR OFF AND TURN THE CAR OFF SEVERAL TIMES, UNTIL THE TRANSMISSION ALLOWS TO SWITCH SPEEDS/GEARS. AT FIRST, WHEN TRYING TO ACCELERATE THE CAR WILL JUST DROP OUT AND NOT ALLOW ME TO MOVE FORWARD. I FEEL EXTREMELY UNSAFE DRIVING MY VEHICLE ESPECIALLY WHEN THIS HAPPENS ON THE HIGHWAY IN THE MIDDLE OF TRAFFIC. IT HAS HAPPENED TO ME WHEN GOING ANYWHERE FROM 25 MPH TO 78 MPH. I HAVE TAKEN IT TO THE DEALER WHERE I BOUGHT IT, AND THEY SEEMED TO FIND NOTHING WRONG WITH THE VEHICLE. I TOOK MY CAR TO ANOTHER DEALER IN ANOTHER STATE, AND THEY WERE STILL UNSUCCESSFUL WITH FINDING OUT WHAT IS WRONG WITH THE VEHICLE. AGAIN, I FEEL COMPLETELY UNSAFE WHEN DRIVING AND I AM JUST WAITING TO CAUSE AN ACCIDENT OR SOMEONE TO REAR END ME BECAUSE OF THE DRASTIC LOSE IN SPEED.
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V509000 (VISIBILITY) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 02/05/16*LJ
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
THE VEHICLE WAS IN MOTION. TRANSMISSION FAILS WHEN TRYING TO GO UP HILL OR DURING ACCELERATION. WHEN DRIVING ON A INCLINE OR TRYING TO PASS SOMEONE ON THE HIGHWAY, YOU MAY GET A TRANSMISSION NEEDS SERVICE ERROR OR 4WD SYSTEM DISABLED. EITHER OF THESE ERRORS DISABLES THE VEHICLES TRANSMISSION PUTTING THE VEHICLE IN NEUTRAL, WITH NO POWER TO ADVANCE OR GET OUT OF TRAFFIC. WHEN THIS HAPPENS THE TRANSMISSION MAKES A HORRIBLE NOISE AND DOES NOTHING. NOT SAFE COULD CAUSE ACCIDENT. THIS HAS HAPPENED BEFORE AND AFTER A TRANSMISSION & TORQUE CONVERTER REPLACEMENT.
AFTER DEALERSHIP REPLACED TRANSMISSION AT 30,000 MILES FOR IMPROPERLY SHIFTING WE NOTICED A BURNING SMELL AND NOTICED NEW TRANSMISSION WAS SLIPPING AND NOT SHIFTING PROPERLY. WE CALLED THE DEALERSHIP AND WAS ADVISED THAT THE NOT GET IT IN TO BE CHECKED FOR ANOTHER WEEK AND A HALF. AT 9:10PM I WENT AROUND THE CORNER ABOUT 4 BLOCKS TO VISIT WITH A FRIEND AND LEFT AND CAME BACK TO MY HOME WHERE I NOTICED SMOKE COMING FROM UNDERNEATH THE HOOD. UPOING THE HOOD I SAW LIGHT FROM A FLAME AND EXTINGUISHED IT USING A GARDEN HOSE. MINIMAL DAMAGE BUT FIRE NON THE LESS. CHRYSLER CORPORATE STATED I CAN NOT DRIVE IT AND TO LET IT SIT UN TOUCHED. I HAVE A DAUGHTER TO GET TO SCHOOL AND JOBS TO DO THAT PAYS MY BILLS. THREE DAYS PASS I CALL CHRYSLER AGAIN AND STATE I AM GOING TO FIX THE VEHICLE MY SELF AND SEND THEM A BILL. I TIGHTEN THE TRANSMISSION LINES THEY DID SEEM LOOSE. NO TRANSMISSION STILL LEAKING. 15 DAYS LATER STILL NO WORD FROM CRYSLER. I HAVE A $28,880 PAPER WEIGHT IN MY FRONT YARD COSTING ME $380 A MONTH. I HAVE CALLED CRYSLER EVERY DAY FOR A 2 WEEKS AND ALL THEY CAN TELL ME IS " ITS IN OUR LEGAL DEPARTMENT". NO CALL, NO LOANER, NOTHING. AN EXPENSIVE PAPER WEIGHT COSTING MONEY.
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V509000 (VISIBILITY ), HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V393000 (STRUCTURE ) WAS RECEIVED IN SEPTEMBER OF 2015. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
MY 2014 JEEP CHEROKEE HAS BEEN TO THE DEALERSHIP SEVERAL TIMES FOR THE TRANSMISSION PROBLEMS. IT LUNGES FORWARD, STALLS WHEN MERGING INTO TRAFFIC AND JERKS SO HARD THAT IT FEELS LIKE SOMEONE HAS HIT ME FROM BEHIND. THE DEALERSHIP HAS DONE NOTHING TO FIX THE PROBLEM AND SAY THEY CAN'T FIX IT. THE TRANSMISSION IS VERY DANGEROUS AND I'VE NEARLY HIT VEHICLES IN FRONT OF ME WHEN IT LUNGES FORWARD. THIS IS A DANGEROUS VEHICLE AND IT SHOULD BE TAKEN OFF THE MARKET.
WHEN COMING TO A STOP, MOST TIMES THE VEHICLE DOWNSHIFTS ROUGHLY. SOMETIMES, THIS CAUSES THE TRANSMISSION TO SLAM INTO A LOWER GEAR, THRUSTING THE CAR FORWARD. THIS ALSO OCCURS WHEN ACCELERATING AND SHIFTING BETWEEN GEARS 1,2 AND 3. WHEN ACCELERATOR IS PRESSED TO PASS, OCCASIONALLY A LOUD NOISE IS HEARD ALMOST LIKE THE CAR WAS SLAMMED INTO GEAR. WHEN CLIMBING A HILL, THE VEHICLE WANTS TO BE IN GEAR 3 OR 4 WHICH CAUSES YOU TO ACCELERATE TOO SLOWLY AND WASTE GAS. VEHICLE HAS BEEN BACK TO DEALER FOR A NEW UPLOAD WHICH DID NOTHING.
VEHICLE BECOMES UNSTABLE AND SHAKES VIOLENTLY WHEN IT IS BEING TOWED BEHIND MY MOTERHOME WITH A TOWBAR. THE TOW BAR HAS BEEN DAMAGED TWICE AND CAR ALMOST DEPARTED FROM THE TOW VEHICLE AT HIGHWAY SPEEDS. CHECH ENGINE LIGHT COMES ON.THE ONLY WAY TO STOP SHAKING IS TO COME TO A COMPLETE STOP . YOU CAN SEE A VIDEO OF A SIMILAR JEEP ON YOUTUBE AT " 2014 JEEP CHEROKEE SHAKING"
I RECEIVED NOTICE OF RECALLS, NUMBERS R27 AND R39. BAKERSFIELD JEEP STATES THAT THEY HAVE NO PARTS TO REPAIR THE DEFECTS AND THERE I NO TIMETABLE FOR GETTING SUCH PARTS.
THE JEEP CHEROKEE TRANSMISSION STARTED TO SLIP AND DOWNSHIFT CAUSING VEHICLE TO SLOW. VEHICLE WOULD JERK HARD BACK INTO CORRECT GEAR AS VEHICLE WAS TRAVELING AT 60 MPH. CHECK ENGINE LIGHT CAME ON. DROVE IMMEDIATELY TO DEALERSHIP WITH TRANSMISSION CONTINUING TO MALFUNCTION. LEFT VEHICLE WITH DEALERSHIP FOR DIAGNOSIS AND REPAIRS. THIS WAS ON 11/16/2015. PICKED UP VEHICLE ON 11/19/2015 AND ADVISED UPDATE TO SHAFT WARE WAS COMPLETED TO SLOVE TRANSMISSION ISSUES. DROVE THREE QUARTERS WAY HOME AND TRAVELING 65 MPH ON STATE HIGHWAY, THE TRANSMISSION STARTED SLIPPING AND DOWNSHIFTING CAUSING VEHICLE TO SLOW AND THEN JERK BACK INTO CORRECT GEAR. CHECK ENGINE LIGHT CAME ON AS WELL AS EVERY WARNING AND SYSTEM LIGHT ON THE DASH. WARNING TO DRIVER TO COME TO A COMPLETE STOP AND TURN ENGINE OFF CAME ON. STOPPED VEHICLE AND TURNED OFF ENGINE AND AFTER A COUPLE OF MINUTES TURNED ENGINE ON AND DROVE BACK TO DEALERSHIP. VEHICLE CURRENTLY AT DEALERSHIP FOR DIAGNOSIS.
FORWARD COLLISION AVOIDANCE SYSTEM IS ACTIVATING WITHOUT WARNING AND WITHOUT ANY OTHER VEHICLES OR ROAD OBSTRUCTIONS IN FRONT OF THE VEHICLE. THIS HAS HAPPENED 4 TIMES OVER THE LAST MONTH. ONE OF THE TIMES THIS HAPPENED MY WIFE WAS TRAVELING AT APPROXIMATELY 40MPH AND THERE WAS A VEHICLE FOLLOWING BEHIND HER AND THEY IN TURN HAD TO SLAM THEIR BRAKES ON TO AVOID HITTING HER. OF COURSE THIS ENRAGED THE DRIVER BEHIND HER THINKING THAT SHE WAS INTENTIONALLY SLAMMING ON HER BRAKES. ANOTHER TIME MY WIFE WAS TRAVELING AT 65 MPH ON THE HIGHWAY AND THE FORWARD COLLISION AVOIDANCE SYSTEM SLAMMED THE BRAKES ON HARD ENOUGH TO ENGAGE THE ABS SYSTEM. THANK GOD THAT THERE WERE NO OTHER CARS OR SEMI'S BEHIND HER OR SLICK ROADS AS THIS COULD HAVE CAUSED A VERY SERIOUS IF NOT FATAL ACCIDENT. THE TWO OTHER TIMES WERE THE SAME, THE CRASH AVOIDANCE SYSTEM ACTIVATING FOR NO REASON. THE VEHICLE IS CURRENTLY AT THE DEALER FOR REPAIR AND WE WERE NOTIFIED THAT THE VEHICLE WAS READY FOR PICK UP ON 11-13-2015. UPON ARRIVAL AT THE DEALER I SPECIFICALLY ASKED IF THE SAFETY CONCERNS WITH THE CRASH AVOIDANCE SYSTEM AND TRANSMISSION HAD BEEN CORRECTED. I WAS TOLD THAT THEY HADN'T BEEN LOOKED AT BECAUSE THEY WEREN'T ON THE LIST OF REPAIRS, WHEN ACTUALLY THIS IS WHY THE APPOINTMENT FOR SERVICE WAS SET. THE DEALER TOLD ME TO GO AHEAD AND TAKE THE VEHICLE AND BRING IT BACK ON 11-23-2015. I REFUSED TAKING THE VEHICLE AS IT WAS NOT SAFE FOR MY WIFE TO DRIVE. AFTER ARGUING, THEY KEPT THE VEHICLE. WE WERE NOTIFIED A
TRANSMISSION NOT DOWN SHIFTING CAUSING THE VEHICLE TO BE SLUGGISH WHILE TRYING TO MERGE INTO TRAFFIC CREATING AN UNSAFE CONDITION AS THE VEHICLE WILL NOT ACCELERATE. THE TRANSMISSION ALSO HAS A BUCKING SENSATION FROM TIME TO TIME WHEN TRYING TO ACCELERATE AS THE TRANSMISSION CANNOT SEEM TO FIGURE OUT WHICH GEAR IT NEEDS TO BE IN. THE VEHICLE IS CURRENTLY AT THE DEALER FOR THIS SAFETY CONCERN ALONG WITH SAFETY ISSUES WITH THE FORWARD COLLISION SYSTEM. WE WERE NOTIFIED BY THE DEALER THAT SOME ADDITIONAL SOFTWARE CHANGES WERE MADE TO THE TRANSMISSION AND IT IS BETTER, BUT STILL NOT FIXED AND THAT "IT IS WHAT IT IS" UNTIL JEEP COMES UP WITH A SOLUTION. WE ARE REFUSING THE VEHICLE BACK FROM THE DEALER DUE TO THE WAY THE TRANSMISSION IS OPERATING AND ALSO WITH THE ISSUES THAT WE ARE EXPERIENCING WITH THE FORWARD COLLISION SYSTEM. THERE IS CURRENTLY AN OPEN CASE ON THIS VEHICLE WITH JEEP. NOTE: WE HAVE HAD THE JEEP AT MULTIPLE DEALERS MULTIPLE TIMES AND CONTINUE TO BE TOLD THAT "IT'S JUST THE NATURE OF THE TRANSMISSION". IN ADDITION, THIS HAS BEEN AN ONGOING ISSUE SINCE PURCHASED NEW IN FEBRUARY 2014.
I HAD MY DEALERSHIP DUE THE R-40 UPDATE FOR MY UCONNECT SYSTEM. EVER SINCE THAT UPDATE OVER 2 MONTHS AGO I HAVE BEEN UNABLE TO USE MY NAVIGATION. IT SAYS THAT NAVIGATION IS BEING UPDATED. I GET TOLD FROM MY DEALERSHIP THAT CHRYSLER IS WORKING ON IT AND HAS BEEN SINCE IT HAPPENED BUT YET THERE IS NOTHING ELSE ABOUT THIS ON ANY WEBSITE?
WHILE DRIVING STRAIGHT , AROUND 4PM ON DRY PAVEMENT, WITH A VAILD DRIVERS LICENSE, AT 25 MPH ON A RESIDENTIAL STREET WITH A 40 FT RIGHT OF WAY, MY CARS SUSPENSION/ A FRAME BROKE INTO PIECES, CAUSE ME TO CRASH INTO A PARKED RANGE ROVER. MY FRONT PASSENGER WHEEL JUST ABOUT CANE OFF. FURTHER INSPECTION OF THE CRASH REVELED THAT THE STEERING KNUCKLE/LOWER CONTROL ARM HAD BROKEN INTO PIECES. AIR BAGS DID NOT DEPLOY.
2 TIMES ALREADY I HAVE HAD TO TAKE MY CAR INTO THE DEALERSHIP BECAUSE IT WOULD SHUT OFF RANDOMLY WHILE DRIVING. THIS HAS HAPPENED WHILE ON THE HIGHWAY AND ALSO WHILE ON BUSY STREETS. SO FAR I HAVE BEEN ABLE TO DRIFT TO THE SIDE OF THE ROAD, PUT THE CAR IN PARK AND THEN TURN THE CAR OFF AND BACK ON. THE CAR SPUTTERS WHEN RESTARTING AND ON MULTIPLE OCCASIONS WILL STALL AGAIN. BOTH TIMES THEY TRIED TO BLAME IT ON THE OIL CHANGE BEING OVERDUE. THE 2ND TIME I HAD TO HAVE THE CAR TOWED TO THE DEALERSHIP AND THEY STATED THERE WAS NO OIL IN THE CAR. HOW A CAR LOSES OIL IF THERE ISN'T A LEAK, I'M NOT SURE. THIS IS NOW THE THIRD TIME IT IS HAPPENING AND BASED ON THE CAR'S COMPUTER I STILL HAVE 30% TO GO BEFORE NEEDING AN OIL CHANGE AND THE CAR IS SHUTTING OFF ON ME AGAIN RANDOMLY. I WAS AT THE DEALERSHIP FOR THE 2ND TIME LESS THAN 3 MONTHS AGO. I DRIVE IN MIAMI AND HAVE BEEN LUCKY THAT MY SON WAS NOT IN THE CAR WITH ME.
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT THE GEAR LEVER MECHANISM FAILED TO OPERATE WHEN ENGAGED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 17,885.
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT WHEN THE BRAKE PEDAL WAS DEPRESSED AND RELEASED, THE VEHICLE ACCELERATED RAPIDLY WITHOUT WARNING. IN ADDITION, THE VEHICLE SPUTTERED AS IF IT WOULD STALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 4,900.
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V393000 (STRUCTURE) AND 15V509000 (VISIBILITY). THE PARTS TO DO THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 1/12/2016 *CN UPDATED 2/4/16 *CN
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V509000 (VISIBILITY) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE IN PARK, ALL THE WARNING LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL CAP FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL CAP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 15,611. UPDATED 2/18/16 LN THE CONSUMER HAS SINCE TRADED THE VEHICLE. UPDATED 03/09/16.*JB
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V393000 (STRUCTURE); 15V509000 (VISIBILITY); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 1/19/16 LN *CN
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2014 Jeep Cherokee → · Every Cherokee year → · How the figures are calculated →