TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION ON SEPTEMBER OF 2015. THE MANUFACTURER AND THE DEALER ADVISED THE CONTACT THAT PARTS WERE NOT AVAILABLE FOR REPAIR. THE CONTACT DID NOT EXPERIENCE THE FAILURE. THE VIN WAS NOT AVAILABLE.
2014 Jeep Cherokee complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2014 record →
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
THE HEADLAMP AND HEADLIGHT WENT OUT. I TOOK IT TO A DEALER, AND THEY CONCLUDED THERE WAS A PROBLEM WITH THE MODULE AND IT WOULD COST OVER $1000 TO REPAIR. I OPTED TO JUST CHANGE THE HEADLIGHT WHICH COST ABOUT $130 JUST FOR THE BULB. A FEW MONTHS LATER THE OTHER HEADLIGHT WENT OUT. AGAIN I PAID ABOUT $130 JUST FOR ANOTHER BULB. A MONTH LATER THE OTHER HEADLIGHT WENT OUT AGAIN. IT WILL COST ABOUT $130 JUST FOR THE BULB. I HAVE BEEN TOLD WITH THE MOST RECENT CALL THAT THE BULBS MIGHT CONTINUE TO BREAK AS A SIDE EFFECT OF THE MODULE PROBLEM. THAT IS NOT KNOWN TO BE A FACT. EITHER WAY, I'M LOOKING AT EITHER $500+ JUST TO HAVE WORKING BULBS AT THIS POINT, OR OVER $1500 TO REPLACE THE ENTIRE MODULE. NOBODY SHOULD HAVE TO SPEND THAT KIND OF MONEY SIMPLY TO HAVE WORKING HEADLIGHTS SO THAT THEY CAN LEGALLY DRIVE THE CAR THAT THEY PURCHASED! THIS IS ONE OF THE MOST BASIC ELEMENTS OF A CAR, AND I FEEL LIKE I AM BEING TAKEN ADVANTAGE OF BY HAVING CONTINUOUS DEFECTIVE BULBS THAT COST $130. NOTHING OUT OF THE ORDINARY HAS EVERY OCCURRED WITH THIS CAR THAT MIGHT HAVE CAUSED THE LIGHTS TO HAVE CONTINUOUS PROBLEMS. HOWEVER, IT IS WORTH NOTING THAT THE 2014 JEEP CHEROKEE SEEMS TO HAVE THE HIGHEST NUMBER OF PROBLEMS IN THE JEEP LINE. I'M VERY UNHAPPY ABOUT THIS AND HOPE THAT THERE WILL BE A SATISFYING RESOLUTION.
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THE ENGINE STALLED WITHOUT WARNING. THE FAILURE RECURRED FIVE TIMES. THE VEHICLE DID NOT RESTART THE LAST OCCASION. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS APPROXIMATELY 17,000. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE ATTEMPTING TO START THE VEHICLE, IT FAILED TO START. THERE WERE NO WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 21,000.
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE EMERGENCY BRAKES ENGAGED WHICH CAUSED THE VEHICLE TO STOP ABRUPTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 16,000. THE VIN WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 01/27/17*LJ THE CONSUMER TOOK THE VEHICLE TO ANOTHER DEALER, WHO PROMPTLY INSPECTED THE VEHICLE AND STATED THERE WERE NO DEFECTS FOUND IN THE TRANSMISSION SYSTEM. UPDATED 01/31/17.*JB
TRANSMISSION ACTING ERRATICALLY. TRANSMISSION WILL SHIFT HARD INTO 2ND AND 3RD GEAR. WHEN COMING TO STOP IT WILL DOWNSHIFT IN A ROUGH MATTER. SOME TIMES IT BANGS BUT IS ONLY INTERMITTENTLY. THE TRANSMISSIONS WORKS FINE ON THE FREEWAY WILL WORK FINE ONLY NOTICEABLE ON CITY DRIVING. I HAVE TAKEN FOR REPAIRS AND SOFTWARE UPDATE SEVERAL TIMES TO THE POINT THAT I GOT FRUSTRATED AND STOP CALLING THE DEALER. THE 36K WARRANTY EXPIRED IN DECEMBER 2016.
THE CAR EXPERIENCES JERKY SHIFTS, IS VERY INCONSISTENT WHEN IT DOES SHIFT, AND HAS A LAG IN ACCELERATION. IT DOES NOT FEEL SAFE TO DRIVE BECAUSE I CAN'T PREPARE FOR WHEN IT WILL SHIFT. IF I AM STOPPING AT A LIGHT, IT OFTEN TIMES WILL LUNGE FORWARD - WHICH IS DANGEROUS IF THERE IS A PEDESTRIAN CROSSING OR SOMEONE IN FRONT OF ME. IF I AM AT A STOP LIGHT, AND ACCELERATING, THE SHIFT BETWEEN 1ST TO 2ND AND 2ND TO 3RD IS EXTREMELY SLOW, AND THEN HAS A HARD LUNGE FORWARD. THE DEALERSHIP SAYS THEY DO NOT HAVE A SOLVE FOR IT, AND JEEP WON'T ACKNOWLEDGE THERE'S A PROBLEM. THE VALUE OF THE CAR HAS ALSO DROPPED SIGNIFICANTLY SO I CAN'T GET RID OF IT, WITHOUT BEING UPSIDE DOWN ON WHAT I OWE.
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN). THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
VEHICLE HAS ALWAYS HAD A LURCHING FORWARD MOTION WHEN IT GOES INTO GEAR FROM A STOPPED POSITION. WE BOUGHT IT IN 2015 WITH 14000 MILES ON IT. IN EARLY OCTOBER HUSBAND WAS OUT OF TOWN WITH THE CAR AND THE SERVICE ENGINE LIGHT CAME ON. TOOK IT TO DEALERSHIP AND WAS TOLD IT NEEDED AN UPDATE TO THE COMPUTER SYSTEM THAT RUNS THE ENGINE AREA. DROVE FOR ONE EVENING AND LEFT TOWN FOR A WEEK. FIRST TIME CAR WAS DRIVEN AFTER THAT WEEK VEHICLE SERVICE ENGINE LIGHT WAS ON AGAIN. UPON BACKING OUT OF THE DRIVEWAY IT LURCHED FORWARD AND RAN INTO THE CURB. DROVE VEHICLE HOME AND TOOK TO THE LOCAL JEEP DEALERSHIP IMMEDIATELY. KEP OVERNIGHT BEFORE THEY SAID IT NEEDED A NEW TRANSMISSION. THEY KEPT VEHICLE FOR A WEEK AND WE PICKED IT UP ON A WEDNESDAY AFTERNOON. BY THURSDAY EVENING EVERY TIME WE TAKE OFF THE CAR SHAKES AND LURCHES GETTING INTO GEAR. HAVE AN APPOINTMENT TO TAKE BACK TO THE DEALERSHIP ON MONDAY.
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WHILE ATTEMPTING TO STOP THE VEHICLE, THE ENGINE AND BRAKES FAILED, CAUSING THE CONTACT TO REAR END ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED. THE CONTACT RECEIVED CHEST AND HAND INJURIES, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WOULD BE INVESTIGATED. THE APPROXIMATE FAILURE MILEAGE WAS 48,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
SAFETY RECALL LISTED BELOW. NOTIFIED 2 MONTHS AGO. THIS CAN CAUSE A CRASH WITHOUT WARNING! I AM NOT COMFORTABLE DRIVING A VEHICLE THAT COULD CAUSE SERIOUS BODILY INJURY/DEATH TO MYSELF OR ANYONE ELSE. VIN: [XXX] YEAR: 2014 MAKE: JEEP MODEL: CHEROKEE LIMITED FWD NUMBER OF OPEN RECALLS: 1 NHTSA RECALL NUMBER: OPENS NEW WINDOW TAKES AWAY FROM VIN LOOKUP SECTION> 16V529 RECALL DATE: AUGUST 22, 2016 MANUFACTURER RECALL NUMBER: S55 SUMMARY: THE TRANSAXLE WIRE HARNESS ON YOUR VEHICLE MAY HAVE BEEN BUILT WITH INSUFFICIENT WIRE TERMINAL CRIMP(S). THIS MAY CAUSE AN INTERMITTENT HIGH ELECTRICAL RESISTANCE IN THE TRANSAXLE WIRE HARNESS CIRCUIT(S). A HIGH RESISTANCE CIRCUIT(S) IN THIS WIRING HARNESS WILL CAUSE THE ON-BOARD DIAGNOSTIC SYSTEM TO SET A DIAGNOSTIC TROUBLE CODE (DTC). WHEN THE DTC IS SET, THE SYSTEM DEFAULTS THE TRANSAXLE TO NEUTRAL AND THE CUSTOMER EXPERIENCES A LOSS OF MOTIVE POWER. SAFETY RISK: THE LOSS OF MOTIVE POWER COULD CAUSE A CRASH WITHOUT WARNING. REMEDY: THE TRANSMISSION CONTROL MODULE (TCM) MUST BE REPROGRAMMED WITH NEW SOFTWARE. THE NEW SOFTWARE STRATEGY WILL ELIMINATE THE TRANSAXLE SHIFT-TO-NEUTRAL CONDITION FOR THIS ISSUE, PLACE THE TRANSAXLE IN A FIXED GEAR LIMP MODE AND ILLUMINATE THE MALFUNCTION INDICATOR LAMP (MIL) IF A HIGH RESISTANCE CIRCUIT IS DETECTED IN THE TRANSAXLE WIRE HARNESS. RECALL STATUS: RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
THREE TIMES IN THE LAST YEAR (10/26/15, 1/1/2016, 10/17/2016), MY CHEROKEE HAS LOST ALL SPEED WHILE ON THE FREEWAY GOING 60MPH. THE DASH LIGHTS START FLASHING INCLUDING CHECK ENGINE, PARK IMMEDIATELY TRACTION CONTROL, AND SERVICE TRANSMISSION. THE GAS PEDAL NO LONGER WORKS AND THE CAR LOSES ALL SPEED IN 4-5 SECONDS. I HAVE BEEN FORCED TO CUT ACROSS ALL LANES OF TRAFFIC TO PARK ON THE SHOULDER. THE ENGINE NEVER TURNS OFF, BUT WHEN I TRY TO PRESS THE GAS PEDAL, EVEN FLOORING IT, THE CAR DOES NOT MOVE. THE DEALER HAS "REWIRED" THE WIRING HARNESS AND REPLACED THE TRANSMISSION CONTROL MODULE TWICE. THIS IS AN INCREDIBLY UNSAFE ISSUE WITH THIS VEHICLE MAKING ME AFRAID TO DRIVE IT.
TAKATA RECALL CAR BUCKING WHEN SHIFTING INTO GEAR. ALSO THERE WAS A KNOCKING NOISE WHEN DRIVING AT DIFFERENT SPEEDS AND WHEN TURNING THE WHEEL OR GOING OVER BUMPS. IT GOT SO BAD THAT IT SOUNDED LIKE MY TIRE WAS GOING TO FALL OFF OR THE UNDERNEATH OF MY CAR. ALSO MY CAR WAS SHAKING WHEN IT WOULD HIT A BUMP. THERE WAS ALSO A WHINING NOISE THAT WOULD OCCUR WHEN I TURNED MY WHEEL EITHER WAY. THIS PROBLEM HAS BEEN OCCURRING FOR ALMOST TWO YEARS NOW, EVERYTIME I BROUGHT IT BACK TO THE DEALER THEY STATED THAT MY "CAR WAS FINE" WAS NOT UNTIL I BROUGHT IT TO ANOTHER MECHANIC THAT THEY TOLD ME IT WAS MY FRONT PASSENGER WHEEL BALL JOINT. THIS WOULD OCCUR WHILE THE CAR WAS ON THE HIGHWAY OR SIDE ROADS, AS LONG AS THE CAR WAS IN MOTION. ALSO MY CAR WOULD HAVE PROBLEMS WHEN SHIFTING. THE CAR BUCKED ON MY ON THE HIGHWAY WHEN I WAS GOING 65 THE CAR LIGHTS STARTED FLASHING AND I GOT WARNING LIGHTS STATING TO PUT CAR INTO DESIRED GEAR, CHECK OIL AND TRANSMISSION. I PULLED INTO THE BREAK DOWN LANE AND PUT THE CAR IN PARK. TURNED THE CAR ON AND OFF & THE SAME THING HAPPENED. *TR
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 01/11/2017*CT CONSUMER STATED OCCUPANT RESTRAINT CONTROL MODULE SOFTWARE PROBLEM. RESOLVED BY DEALER ON NOVEMBER 2016. 6/27/18*JB
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 01/11/2017*CT UPDATED 7/5/18*JB
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING 25 MPH, THE VEHICLE JERKED, STALLED, AND THE TRANSMISSION WARNING INDICATOR ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS ABLE TO BE RESTARTED AFTER THE FIRST ATTEMPT, BUT THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT MENTIONED THAT THIS WAS THE FOURTH TIME THAT THE FAILURE OCCURRED. THE FAILURE MILEAGE WAS APPROXIMATELY 13,000.
THE JEEP STALLS WHILE IN MOTION. THE VEHICLE LURCHES/JERKS FORWARD AROUND 8 MILES PER HOUR AND 30 MILES PER HOUR.
VEHICLE WILL STALL AND CUT OFF WHILE DRIVING. *TR
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING LOW SPEEDS, THE CONTACT EXPERIENCED TRANSMISSION ISSUES WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 2,000. PARTS DISTRIBUTION DISCONNECT.
I HAD BEEN DRIVING MY VEHICLE ALL NIGHT WHEN ALL OF THE SUDDEN OUT OF NO WHERE THE TRANSMISSION SERVICE CAME ONTO MY SCREEN ON THE DASH AND MY JEEP LOST POWER AND THE BRAKES LOCKED UP AND SAID THAT I NEED TO SERVICE THE BRAKES AND THE TRANSMISSION. AT THE TIME THIS HAPPENED I WAS JUST STARTING TO COME TO A COMPLETE STOP AT THE LIGHT. THIS IS REALLY DANGEROUS AND NEEDS TO BE REPORTED THAT THE TRANSMISSION HAS FAILED OR IS NOT WORKING CORRECTLY IN THIS JEEP. WHAT IS SOMEONE GETS KILLED? *TR
3 TRANSMISSION INCIDENTS WHEN I HAVE FILLED UP WITH GAS. AFTER LEAVING THE STATION THE CAR HAS SHIFTED INTO NEUTRAL AND WILL NOT DRIVE. THE ENGINE HAS SPUTTERED AND SHUT OFF. THERE ARE TRANSMISSION WARNINGS "SERVICE TRANSMISSION TO SHIFT VEHICLE MUST BE STOPPED" ON MY DISPLAY. ALSO MY MALFUNCTION INDICATOR LIGHT, ELECTRONIC THROTTLE CONTROL AND AVOIDANCE DISABLED ARE ILLUMINATED. WHEN CAR IS RE-STARTED THERE IS A SUDDEN ALMOST VIOLENT JERKING FORWARD MOTION OR ENGINE IDEALS SLOWLY AND CAN STALL OUT. THIS WILL BE MY THIRD SERVICE CALL ON FOR MY TRANSMISSION AND I AM FEELING LIKE I HAVE A SERIOUS PROBLEM THAT COULD CAUSE AN ACCIDENT, PUTTING ME AND MY FAMILY IN HARMS WAY.
SERVICE TRANSMISSION CAME ON WHILE IN MOTION. THE VEHICLE CAME TO A COMPLETE WHILE IN MOTION.11
SERVICE AIRBAG SYSTEM LIGHT COMES ON RANDOMLY WHILE CAR IS IN MOTION.
WHILE DRIVING STRAIGHT ON A TWO-LANE HIGHWAY, THE TRANSMISSION SHIFTED ITSELF INTO NEUTRAL AND ALL FORWARD POWER WAS GONE. THE GEARSHIFT LEVER COULD BE MOVED, BUT WOULD NOT PUT THE CAR BACK INTO ANY GEAR. WE TURNED ON EMERGENCY FLASHERS, PUT THE GEARSHIFT IN PARK, SHUT OFF THE CAR. WE RE-STARTED THE CAR AFTER A SHORT PERIOD, AND IT THEN WENT BACK INTO GEAR. FORTUNATELY, THERE WAS NO ONE BEHIND US WHEN THIS HAPPENED. HAD THERE BEEN, IT COULD EASILY HAVE CAUSED AN ACCIDENT. IF IT HAPPENED ON AN EXPRESSWAY, THIS COULD CAUSE A FATAL CRASH! WE RELAYED THIS TO A JEEP DEALER IN MESA, AZ. IT IS ASSUMED TO BE RELATED TO YOUR SAFETY RECALL 16V-529. THERE ARE OTHERS TALKING ABOUT THIS ON LINE. PLEASE, GET THE MANUFACTURER MOVING TO FIX THIS PROBLEM BEFORE SOMEONE GETS HURT OR KILLED. *TR
CHRYSLTER RECALL 3 S55 RECALL REPAIR IS TAKING TOO LONG TO COMPLETE! I'M A HEART PATIENT AND MY WIFE HAS PARKINSON'S AND WE HAVE TO TRAVE OVER A MOUNTAIN PASS TO SEE DOCTORS. WE FEEL UNSAFE IN THIS CAR. WE CAN NOT R]TRADE DUE TO THE LENGTH OF THE RECALL!
SAME OR SIMILAR PROBLEM WITH 2014 JEEP CHEROKEE TRANSMISSION: AFTER CAR WAS BOUGHT NEW HAD A COUPLE OF SITUATIONS WHERE JEEP'S DASHBOARD DISPLAY WOULD ALL OF A SUDDEN WHILE DRIVING ERROR(SERVICE TRANSMISSION,MUST PUT CAR IN PARK AND RESTART)VEHICLE WOULD BE IN LIMP MODE HAD TO COAST TO SIDE OF ROAD AND RESTART CAR,WOULD BANG WHILE GOING INTO AND OUT OF GEARS... DEALER CHANGED THE TCM(TRANSMISSION CONTROL MODULE 5/16) BUT GAVE ME NO PAPERWORK STATING SUCH,JUST VERBAL.. SAME ERROR AGAIN ON 6/11/16, AGAIN ON 7/29/16 AND AGAIN ON 10/19/16...ERROR ON DISPLAY,CAR GOES IN LIMP MODE,HAVE TO COAST AND RESTART...ALTHOUGH,AFTER A FEW ENGINE SHUT OFF AND RESTARTS SERVICE ERROR DISAPPEARS...SEEMS TO HAPPEN MOSTLY AT SPEEDS LESS THAN 55MPH..WILL HAVE TO CONTINUE TO PURSUE WITH DEALER..... *TR
SINCE I BOUGHT THIS JEEP NEW IN 2014 ITS BEEN UNABLE TO PREDICTABLY GO FROM STOP TO START. THIS IS A MAJOR SAFETY CONCERN IN STOP AND GO TRAFFIC (WHICH IS DAILY WHERE I LIVE). I'VE HAD ALL THE TRANSMISSION FLASHES AND EACH ONE SEEMS TO WORK FOR A WEEK OR TWO BEFORE THIS BEHAVIOR RETURNS. THERE'S ALSO A GRINDING/CLANKING NOISE WHEN GOING FROM REVERSE TO FORWARD - THE SAME NOISE CAN SOMETIMES BE HEARD WHEN GOING OVER A SPEED BUMP.
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V52900 (POWER TRAIN); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
MY 2014 JEEP CHEROKEE LOST FORWARD GEARS WITHOUT WARNING. I WAS STOPPED AND TRIED TO PULL OUT ON A BUSY INTERSECTION. I LOST ALL FORWARD POWER LIMPED FORWARD 10 FEET AND STOPPED. ROUTE 51 IN JEFFERSON BOROUGH IS A MAJOR 4 LANE AND THIS COULD HAVE CAUSED A MAJOR ACCIDENT. I HAD TO REVERSE TO SAFETY. THERE IS A KNOWN RECALL THAT JEEP IS REFUSING TO FIX. THEY ARE PUTTING PEOPLES LIVES IN DANGER WITH A SUB STANDARD TRANSMISSION. I WANT JEEP TO BE HELD ACCOUNTABLE FOR THE ENTIRE TRANSMISSION SYSTEM AND NOT JUST THE PARTS THEY DEEM IN THEIR INTERNAL SELECTION. IF IT SUPPORTS A TRANSMISSION THEY SHOULD STAND BEHIND THEIR PRODUCT AND BUILD IT CORRECTLY. SAFETY SHOULD BE A CONCERN AND OBVIOUSLY IT ISN'T. MY JEEP IS LESS THAN 2 YEARS OLD, I'VE COMPLAINED MULTIPLE TIMES ABOUT HARD SHIFTING TO THE DEALER AND ALL THEY DID WAS ADJUST THE SHIFT POINTS. NOW MY LIFE IS IN DANGER BECAUSE OF THEIR SAFETY ISSUE. JEEP NEEDS TO FIX THIS KNOWN ISSUE IN ALL JEEPS AND NOT JUST A SELECT FEW. PLEASANT HILLS JEEP SHOULD BE REVOKED AS A 5 STAR DEALER AND JEEP SHOULD BE FORCED TO STOP PRODUCTION OF THIS SUBSTANDARD TRANSMISSION.
TRANSMISSION ELECTRONICALLY SHIFTED FROM DRIVE TO MANUAL, WHILE IN TRAFFIC, THREE TIMES SO FAR. SERVICE TRANSMISSION, SERVICE EMERGENCY BRAKE, TRACTION CONTROL OFF, AND MIL ILLUMINATED(CODE P0887 STORED). SOFTWARE UPDATES PREFORMED IN JULY. TRANSMISSION SHIFTS ERRATICALLY AT LOW SPEEDS SINCE UPDATES AND PROBLEM BACK IN OCTOBER OF 2016, WITH A REAR END COLLISION BARELY AVERTED.
MY TRANSMISSION HAS BEEN JERKING DURING GEAR SHIFT SINCE I BOUGHT THE CAR. ON THE EXPRESSWAY TRAVELING 75 MPH IN A HIGH TRAFFIC AREA WHEN MY TRANSMISSION COMPLETELY QUIT AND WOULD NOT SHIFT OUT OF NEUTRAL. I LOST SPEED RAPIDLY AND LUCKILY I WAS UNABLE TO GET TO THE SIDE OF THE EXPRESSWAY WITHOUT CAUSING AN ACCIDENT.
2014 JEEP CHEROKEE TRANSMISSION JERKS. TOOK IT TO THE DEALER AND THEY CLAIM IT'S WORKING AS INTENDED BECAUSE IT'S A NEW TECHNOLOGY. THIS TRANSMISSION JERKS AND IS VERY SLUGGISH. I ALMOST HAD AN ACCIDENT TURNING LEFT AT A BUSY INTERSECTION. THE CAR DID NOT WANT TO ACCELERATE. LUCKILY INCOMING TRAFFIC SLOWED DOWN ENOUGH FOR ME TO PASS. I FAIL TO BELIEVE THAT THIS IS NORMAL AND ALSO FAIL TO BELIEVE THAT THERE'S NOTHING THE DEALER CAN DO. APPARENTLY THERE ARE THOUSANDS OF OTHER CHEROKEE OWNERS WITH THE SAME PROBLEM. ADD ME TO THE LIST. ANY SUGGESTIONS ON WHAT ELSE I CAN DO?
BOUGHT THIS CAR USED JANUARY 1, 2016. THE PREVIOUS OWNER HAD IT FOR A YEAR AND A HALF. GREAT CONDITION, ABOUT 40,000 MILES ON IT, CARFAX CHECKED OUT AND I BOUGHT IT FROM A CHRYSLER DEALERSHIP. ON OCTOBER 12, 2016, LEAVING WORK FOR THE DAY, I DROVE ABOUT A BLOCK AND THE CAR SHUT OFF ON ME AS I WAS LEAVING A STOPPED POSITION. I HAD TO PUT ON MY EMERGENCY LIGHTS AND HAVE CARS GO AROUND ME UNTIL IT FINALLY TURNED BACK ON AFTER SEVERAL MINUTES OF PRESSING THE START BUTTON. LUCKILY, ALL THREE TIMES THIS HAPPENED AT A STOP ON CITY STREETS, BUT THERE'S NO WAY OF KNOWING IF THIS WOULD HAPPEN ON THE INTERSTATE. BUT EVEN SITTING STALLED IN THE ROAD PUTS ME AT RISK IF A CAR BEHIND ME WERE TO NOT EXPECT A STOPPED CAR AND CRASH INTO ME. I HAD THIS SAME ISSUE BACK ON APRIL 11, 2016 & JULY 7TH. THE DEALERSHIP ON THOSE OCCASIONS DETERMINED THAT WAS A SENSOR THAT WAS 'OVER SENSITIVE' SAYING THE OIL LEVELS WERE LOW AND IT WAS SHUTTING THE CAR OFF AS A PRECAUTION. THEY ASKED FOR ME TO COME BACK IN EVERY 2,500 MILES TO READJUST THE SENSOR. THAT'S INCREDIBLY INCONVENIENT FOR MY BUSY LIFESTYLE AND IT'S ALREADY BEEN IN THE SHOP FOR THIS REASON FOR TWO WEEKS. TODAY IS THE OCT. 15TH AND I WON'T HAVE A CHANCE TO EVEN SCHEDULE AN APPOINTMENT FOR A WEEK. WE BOUGHT THIS CAR BECAUSE WE'RE PLANNING ON STARTING A FAMILY, WITH ALL OF THE ISSUES I'M HAVING, I'M NOT EVEN COMFORTABLE GIVING FRIENDS A RIDE. I LOVE THIS CAR, BUT FEEL REALLY RIPPED OFF BY BEING SOLD A CAR WITH PROBLEMS THEY WON'T OR FIX. BECAUSE I
THE ENGINE SHUT OFF 11 TIMES WHILE DRIVING IN THE FREEWAY AND IN THE STREETS. TWO OF THEM ALMOST CAUSE AN ACCIDENT WHILE DRIVING UP HILL AND DRIVING IN THE FREEWAY OVER A SPEED OF 65MPH. THE POWER SHUTS OFF WITHOUT WARNING WHILE MOVING AND IT NEEDS TO BE RESTARTED ONCE TO SEVERAL TIMES TO START THE ENGINE. IT GOES FROM DRIVE TO NEUTRAL TO RENGINE SHUTOFF. IT KEPT HAPPENINGFOR TWO YEARS NOW AND BEFORE THE S55 TRANSAXLE WIRE HARNESS. FREMONT JEEP DEALERSHIP ARE INSISTING THAT IT IS STILL OKAH TO DRIVE EVEN AFTER NUMEROUS INCIDENTS AND EVEN IF THEY DONT HAVE THE PARTS YET FOR THE RECALL. STATED IN THE RECALL INFORMATION "THE LOSS OF MOTIVE POWER COULD CRASH WITHOUT WARNING". I AM VERY AFRAID TO USE THE CAR AND AFRAID FOR MY PASSENGER AS WELL AS FOR OTHER PEOPLE IF EVER THERE WILL BE A MAJOR ACCIDENT THAT THE JEEP/CHRYSLER IS WAITING TO HAPPEN BEFORE THEY MAKE A MOVE. THEY DONT RECOMMEND ANYTHING BUT TO WAIT FOR INDEFINITE TIME FRAME OF WHEN THE PARTS GONNA BE AVAILABLE. I THINK THEY WANT US 2014 JEEP CHEROKEE OWNERS RISK AND SACRIFICE OUR LIFE.
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE DEALER DIAGNOSED THAT THE VALVE WIRING BODY HARNESS AND TRANSAXLE WIRING HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS BROUGHT BACK TO THE DEALER WHERE UPDATES WERE DONE TO THE TRANSMISSION AND POWER TRAIN CONTROL MODULES, BUT THE FAILURE PERSISTED. THE CONTACT STATED THAT THE FAILURE RECURRED ON SEVERAL OCCASIONS INTERMITTENTLY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 26,000.
WHILE DRIVING THE VEHICLE, ALL OF A SUDDEN THERE WAS A SHUTDOWN OF THE VEHICLE'S COMPUTER/ELECTRICAL SYSTEM, A LOSS OF ANY STEERING CONTROL, AN IMMEDIATE VEHICLE DECELERATION WITH NO ABILITY TO CORRECT BY ACCELERATING, AND A LOSS OF BRAKING CONTROL.
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE STALLED AND ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT LOST CONTROL OF THE VEHICLE AND ENDED UP IN A DITCH ON THE SIDE OF THE ROAD. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V5229000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 43,000.
WHILE TOWING OUR JEEP BEHIND A CLASS A 24 FOOT MOTORHOME TRAVELING ABOUT 50 MILES AN HOUR ON A BUMPY ROAD THE JEEP STARTED SHAKING VIOLENTLY AND TRYING TO PULL TO ONE SIDE OR THE OTHER. WE SLOWED DOWN BUT IT CONTINUED UNTIL WE CAME TO A COMPLETE STOP IN THE MIDDLE OF THE ROAD. CARS BEHIND US CLEARED OUT AWAY BECAUSE I'M SURE THEY THOUGHT IT WAS GOING TO BREAK LOOSE. WE OF COURSE WERE SCARED AND CONCERNED AS WE HAD NO IDEA WHAT WAS HAPPENING. WE ARE IN A VERY REMOTE AREA WITH NO CELL PHONE SERVICE AND CONCERN ABOUT DANGER TO US AND OTHER TRAVELERS AS WE HAD NO PLACE TO PULL OFF. WE DID A THOROUGH WALK AROUND CONCERNED ABOUT FLAT TIRES OR A BROKEN TOW HITCH. I RECALL AN ARTICLE IN MOTORHOME MAGAZINE CONCERNING "DEATH WOBBLE "IN 2014 AND 15 JEEP CHEROKEE'S. WE DID A YOUTUBE SEARCH AND INTERNET AND FOUND OUT THERE IS A HISTORY OF THIS PROBLEM THAT JEEP IS TRYING TO CORRECT BUT IT DOES NOT SEEM TO BE WORKING. IF WE HAD BEEN TOWING THE JEEP WITH A PICK UP TRUCK WE PROBABLY WOULD'VE BEEN FLIPPED OFF THE ROAD, LUCKILY WE ARE IN A BIG HEAVY MOTORHOME. MOTORHOME OWNERS MAY FIND OUT ABOUT THIS AS TIME GOES ON BUT THESE JEEPS WILL BE TRADED TO UNINFORMED OWNERS THAT MAY PULLTHE JEEP WITH A SMALLER VEHICLE. THE NAME DEATH WOBBLE ALL OVER YOUTUBE HAS ME CONCERNED AS HOW THE NAME CAME TO BE. I REALLY FEEL THIS IS AN ACCIDENT WAITING TO HAPPEN WHILE BEING PULLED BY LIGHTWEIGHT RV OR SUVS OR ALREADY OBVIOUSLY HAS HAPPENED BUT NOT REPORTED. IT IS IN A VERY LIMITED SITUATION BUT NEVERTHELESS OW
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE STALLED IN THE MIDDLE OF THE INTERSECTION AND A "MALFUNCTION" WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER TRAIN FAILED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 26,500. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
DRIVING AT FULL SPEED ON THE HIGHWAY THE TRANSMISSION SUDDENLY DISENGAGED, WHICH LED TO REDLINING THE RPMS, BECAUSE IT FAILED TO GIVE ME ANY CONTROL OF THROTTLE/ACCELERATION. I HAD TO GET OVER AND COAST TO THE SIDE OF THE ROAD. THE "SERVICE TRANSMISSION" NOTE CAME ON THE SCREEN AS WELL AS CHECK ENGINE LIGHT. THE TRANSMISSION SLAMMED A FEW TIMES AS IF IT WERE UNABLE TO FIND ITS GEAR. I HAVE IT AT A DEALERSHIP NOW, APPARENTLY BEING TOLD FLASHING IT MAY FIX THE ISSUE...HOWEVER, THAT DOESN'T MAKE ME FEEL BETTER WITH HOW THE VEHICLE ACTED OR IF ANY DAMAGE OCCURRED DUE TO THIS "COMPUTER" ISSUE. THIS IS OUR FAMILY VEHICLE, SO HAVING SOME MAJOR DOUBTS RIGHT NOW.
CAR RANDOMLY STOPS MOVING WHILE DRIVING, SOMETIMES WHILE TURNING A CORNER. SEEMS LIKE IT TURNS ITSELF OFF, BUT LIGHTS ON DASH ARE STILL ON. I'M NOT REALLY SURE WHAT CAUSES IT AND AM HOPING THAT IT WILL BE RESOLVED ONCE THEY HAVE A SOLUTION TO THE CURRENT RECALL FOR THE TRANSAXLE WIRE HARNESS. HAVE BROUGHT IT TO DEALER A FEW TIMES AND THEY KEEP TELLING US IT HAS TO DO WITH THE 20% OIL LIFE. I DON'T SEE HOW THAT WOULD MAKE A CAR TURN OFF. AND WHY WOULD THEY MAKE A CAR THAT NEEDS TO HAVE THE OIL CHANGED BEFORE THE OIL LIFE IS UP OR AT ALL.
ON OCTOBER 10, 2016, I WAS DRIVING ON AN ACCESS ROAD NEXT TO A HIGHWAY WHEN MY CAR LOST MOTIVE POWER. I WAS DRIVING AT APPROXIMATELY 40MPH AND I DID NOT HAVE ENOUGH TIME TO PULL OVER FROM THE LANE I WAS IN. MY DASHBOARD KEPT FLASHING "SERVICE TRANSMISSION" AND ALSO TO "PUT THE CAR IN PARK AND RE-START." FOR TEN MINUTES, I ATTEMPTED TO RE-START THE VEHICLE AND BEGIN DRIVING AGAIN. EACH TIME I WOULD TRY TO PUT THE CAR IN DRIVE, THERE WAS A VERY LOUD RACKET SOUND FROM SHIFTING AND I HAD TO PUT THE CAR BACK IN PARK. FINALLY, ON THE SIXTH ATTEMPT, I WAS ABLE TO SHIFT INTO DRIVE WITHOUT THE SOUND AND I IMMEDIATELY DROVE MY CAR HOME. I AM DISHEARTENED AS THIS WAS A PURCHASE OF A USED VEHICLE ONLY A FEW DAYS PRIOR, ON OCTOBER 8, 2016, THAT HAD ONLY 30,000 MILES. NEEDLESS TO SAY, MY CAR IS ALREADY AT MY LOCAL JEEP DEALERSHIP FOR REPAIR, AND NOT MUCH REASSURANCE WITH REGARDS TO THE ASSOCIATED RECALL, AS PARTS ARE NOT READY YET. THIS WAS INTENDED TO BE A FAMILY VEHICLE, BUT IF IT STOPS WHILE DRIVING, IT WILL RENDER MY FAMILY COMPLETELY UNSAFE. THE S55 RECALL CONCERNS A POORLY DESIGNED WIRING HARNESS, THAT CAUSES THE COMPUTER TO SHIFT THE VEHICLE INTO NEUTRAL WHILE DRIVING. NHTSA RECALL NUMBER: 16V529 RECALL DATE: AUGUST 22, 2016 MANUFACTURER RECALL NUMBER: S55
I HAVE HAD MY VEHICLE IN EVERY 5000 MILES COMPLAINING OF "HARD" TRANSMISSION SHIFTS, AND THE VEHICLE LUNGING FORWARD WHEN APPLYING BRAKES TO STOP THE VEHICLE. TRANSMISSION DOES NOT REACT WHEN YOU ARE AT A STOP AND APPLY THE GAS, MOTOR ON THE VEHICLE WILL REV UP AND THEN EVENTUALLY THE TRANSMISSION WILL KICK IN. I HAVE HAD THE VEHICLE INTO (3) DIFFERENT MOPAR DEALERS AND ALL OF THEM GIVE ME SOME SONG AND DANCE ABOUT "UPDATES" THE UPDATES ARE DONE AND THE VEHICLE STILL DOES NOT SHIFT CORRECTLY. THIS VEHICLE IS GOING TO KILL SOMEONE BECAUSE OF THE TRANSMISSION LUNGING FORWARD WHEN YOU ARE COMING TO A STOP.
TRANSAXLE WIRE HARNESS S55. WOULD NOT START .TOOK 5 ATTEMPTS TO START.IN THE MIDDLE OF INDIANA WITH NO DEALER WITHIN 50 MILES ON A SUNDAY AFTERNOON.
TRANSMISSION SKIPS GEARS AND SOMETIMES IS EXTREMELY SLOW TO START GETTING THE CAR GOING (ACCELERATION) (EVERY ROAD INCLUDING WHEN YOU ARE STATIONARY. THE BODY OF THE CAR CONTINUOUSLY SHAKES IF YOU ARE DRIVING ON A SMOOTH ROAD (LIKE YOU CAN HEAR THE BODY OF THE CAR <SHELL OF THE CAR> (HIGHWAY, CITY, STRAIGHT AND TURNING) WHEN BACKING UP, THE CAR WILL BREAK IMMEDIATLEY IF THERE IS NOTHING IN THE WAY CAUSING A SERIOUS SAFETY HAZARD. (BACKING UP, OR DRIVING IN THE CITY IT WILL BREAK AND I CAN'T OVERRIDE THE SYSTEM MAKING IT VERY EASY FOR SOMEONE TO REAR END YOU) THIS VEHICLE NEEDS TO BE DEEMED UNSAFE TO DRIVE AND RECALLED.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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