2014 Jeep Cherokee complaints

DROVE MY CHEROKEE OFF THE LOT AND NOTICE A WOBBLE. TOOK BACK THE NEXT DAY. EMPLOYEE DROVE IT WITH ME AND FELT IT. WANTED TO WAIT FOR THE 3000 MILE OIL CHANGE TO SEE IF THINGS SETTLED IN AFTER BEING DRIVEN. FINALLY AT APPROXIMATELY AT 8000 TOOK IT TO BE CHECKED. THEY KEPT THE VEHICLE SAID THEY COULDN'T RELEASE IT TO ME UNTIL REPAIRS WERE MADE. REPLACED THE FRONT AXELS AND BOLTS. ON 12-31-16 AT ABOUT 23,000 MILES LOUD NOISE STARTED TOOK IT IN. ADVISED IT NEEDS A NEW DRIVE SHAFT AND WASN'T SAFE TO DRIVE SO GIVEN LOANER. THE FIRST INCIDENT HAPPENED AT LOW SPEED, THE RECENT INCIDENT WAS VERY OBVIOUS AT ABOUT 10-15 MPH

MY 2014 JEEP CHEROKEE HAS RANDOMLY BEEN POPPING UP A MUST BE IN PARK TO SHIFT MESSAGE FOLLOWED BY THE BATTERY SIGN AND THEN JUST STALLING OUT. THE DEALERSHIP IS ATTRIBUTING THIS TO LOW OIL LEVEL. MY CAR NEVER GIVES ANY KIND OF MESSAGE THAT STATES THE OIL LEVEL IS LOW AND IS NOT SHOWING THAT THE VEHICLE YET NEEDS AN OIL CHANGE. DEALERSHIP STATES ITS BECAUSE OF INTERMITTENT OIL PRESSURE. THE CAR STALLS OUT TO PROTECT THE ENGINE FROM OVER HEATING. I THINK THIS IS A VERY UNSAFE FEATURE FOR MY CALL TO STALL OUT WITH OUT ANY WARNING IN THE MIDDLE OF A BUSY MAIN CITY STREET. THIS HAPPENED FOUR TIMES IN FIVE DAYS BEFORE I FINALLY DEMANDED THE DEALERSHIP PROVIDE ME A LOANER CAR BECAUSE THEIR NEXT AVAILABLE APPOINTMENT WAS 3 WEEKS OUT.

VEHICLE BEING CONSIDERED FOR LEMON POLICY. VEHICLE IS SURGING / MOVING / CREEPING WHEN STOPPING AT LESS THAN 2 MPH. WIFE WILL NO LONGER DRIVE DUE TO SAFETY CONCERN. HAS FORCED US TO SEEK RENTAL VEHICLE UNTIL CHRYSLER APPROVES SOLUTION. TRANSMISSION "KLUNKING" DURING 2ND TO 3RD GEAR SHIFT CHANGE. RECENT HESITATION FROM ENGINE WHEN STARTING IN 1ST GEAR AS NORMAL. THIS IS NEW TRANSMISSION AND APPEARS TO BE GETTING WORSE SINCE REPLACEMENT AND STALL ISSUE REPORTED DURING HIGHWAY DRIVING WHICH FORCED VEHICLE TO SIDE OF ROAD WITH NO POWER. DEALER NOTIFIED. CHRYSLER WILL NOT AUTHORIZE RENTAL VEHICLE UNTIL RESOLVED, VERY DANGEROUS SITUATION TO CONTINUE TO DRIVE. *TR

LOSS OF POWER DUE TO TRANSMISSION FAULTS. REQUIRES SYSTEM RESTART AND CAN TAKE SEVERAL MINUTES TO GET VEHICLE TO MOVE.

THE TRANSMISSION LIGHT COMES ON AND THE VEHICLE WILL STOP AT ANY TIME. I HAVE TAKEN IT TWICE TO THE DEALERSHIP TO HAVE THE COMPUTER RESET AND IT IS STILL HAPPENING. ON THE 17TH OF DECEMBER I WAS ON THE SERVICE ROAD OF HWY 114 GOING EAST IN GRAPEVINE AND THE TRANSMISSION LIGHT CAME ON AND PUT ITSELF IN NEUTRAL WHILE DRIVING IN TRAFFIC. *TR

REPORTED OUR PROBLEM IN MAY 2016 -- RECEIVED A RECALL NOTICE MONTHS AFTERWARD, HOWEVER, DEALERSHIP SAID "DIDN'T APPLY TO OUR VEHICLE" - WE HAD EXACT STATED PROBLEM ON THE RECALL NOTICE - SO CONFUSED, FRUSTRATED, NOT TO MENTION AFRAID TO TAKE VEHICLE ON LONG TRIPS ON EXPRESSWAYS - WE RENT CARS FOR THIS (OUR PROBLEM: VEHICLE TURNED "OFF" COMPLETELY IN THE MIDDLE OF A BUSY EXPRESSWAY - WE ARE LUCKY TO BE ALIVE!)

AFTER BEING RETURNED TO JEEP DEALERSHIP (MORE THAN 6 TIMES) AND HAVING A NEW TRANSMISSION INSTALLED APPROXIMATELY TWO MONTHS AGO, TODAY (12/5/16) WHILE DRIVING THE TRANSMISSION WENT INTO SERVICE MODE AND STOPPED OPERATING IN THE MIDDLE OF A HIGHWAY. THE VEHICLE COULD ONLY COAST WITH THE ENGINE RUNNING. IT HAD TO BE TOWED TO THE DEALERSHIP. *TR

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE INDEPENDENTLY SHIFTED INTO THE NEUTRAL POSITION AND THE SERVICE TRANSMISSION WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN); HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER ON SEVERAL OCCASIONS. THE TRANSMISSION WAS FLASHED, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 11,000.

THE JEEP WOULD HESITATE WHEN SHIFTING INTO GEAR AND THEN "JUMP" INTO GEARS. I WAS INITIALLY TOLD THE CAR IS NEW 20,500 MILES AND NEEDS TO BE "BROKEN IN". HOWEVER, WHEN SHIFTING FROM FIRST TO SECOND GEAR OR SECOND TO THIRD GEAR THE CAR SHIFTS REALLY HARD, ENOUGH THAT MY HEAD HITS THE BACK OF THE SEAT FROM WHIPLASH. ON MY DAILY DRIVE HOME IN BUMPER TO BUMPER TRAFFIC, WHEN STOPPED AND THEN LETTING OFF THE BRAKE AND THEN EASING BACK ON THE BRAKE, THE CAR WILL JERK FORWARD. THE DEALERSHIP THOUGHT THAT A SOFTWARE UPDATE WOULD FIX THE PROBLEM, IT DID NOT. I'VE TAKEN IT IN FOR THE SAME ISSUE 3 TIMES.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN) HOWEVER, THE PARTS TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERI4ENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

ON BOARD COMPUTER, OBSTRUCTING MAJOR TRAFFIC LANES, DIAGNOSTIC TROUBLE CODE (DTC) DEFAULTS THE TRANSAXEL TO NEUTRAL AND COMPLETE LOSS OF MOTIVE POWER. THE LOSS OF MOTVE MOTIVE COULD CAUSE CRASH WITHOUT POWER. UPDATED 01/17/2017*CT *CN

WHEN TOWED BEHIND MY 2012 FLEETWOOD CLASS A MOTORHOME WHEN YOU HIT A BUMP ON THE ROAD THE JEEP STARTS TO WOBBLE BACK AND FORTH UNCONTROLLABLY . THE ONILY WAY TO STOP THE WOBBLE IS TO STOP THE MOTORHOME AND JEEP IN THE ROAD AND THEN CONTINUE ON AFTER YOU CHECK EVERYTHING OUT. THIS HAPPENED 6-8 TIME FROM MAINE TO NY.1

WHEN DRIVING AT HIGHWAY SPEEDS OR LOW SPEED ON STREETS VEHICLE JERKS AND DISPLAYS MESSAGE "SHIFT TO PARIS THEN DESIRED GEAR." NEXT MESSAGE TO BE DISPLAYED IS "SERVICE TRANSMISSION." DRIVER HAS TO PULL OVER TO SHIFT TO PARK. VEHICLE TRANSMISSION DOES NOT SHIFT INTO GEAR FOR SEVERAL MINUTES WHILE CHECK ENGINE, AND SEVERAL OTHER ICONS FLASH ON INSTRUMENT PANEL. VEHICLE WILL THEN STALL. AFTER SEVERAL MINUTES AFTER POWER DOWN VEHICLE, GEAR WILL ENGINE AND VEHICLE WILL RUN ROUGH. GEARS WILL NOT SHIFT SMOOTHLY. VEHICLE HAS 54,000 MILES AND HAS HAD GEAR BOX SOFTWARE FLASHED ALREADY ONCE IN THE LAST 90 DAYS.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE HESITATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE REPLICATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 18,000. PARTS DISTRIBUTION DISCONNECT. THE VIN WAS NOT PROVIDED.

WHEN DRIVING, THE VEHICLE SHUTS DOWN AND MESSAGE ON DASH SAYS "CAR MUST BE IN PARK IN ORDER TO SHIFT." VEHICLE WILL NOT RESTART. THIS PROBLEM HAS HAPPENED MULTIPLE TIMES WHILE VEHICLE IS IN MOTION. WE HAVE HAD IT TAKEN INTO THE DEALERSHIP WITH NO RESOLVE. AFTER RESEARCHING, THIS IS A COMMON PROBLEM IN THIS YEAR'S MODEL THAT JEEP IS AWARE OF. HOWEVER, THE COMMON RESOLUTION IS DEALERSHIP STILL CLAIMING AN OIL CHANGE IS NEEDED. MOST RECENTLY OUR JEEP WAS 500 MILES UNDER THE DEALERSHIP'S RECOMMENDED OIL CHANGE. I FEAR FOR MY FAMILY'S LIFE IF THIS STALL HAPPENS WHEN CROSSING BUSY HIGHWAYS IN TOWN. *TR

VEHICLE STUTTERS AND BUCKS WHEN ACCELERATING. FEELS LIKE IT CANNOT GET POWER AND IT MAY STALL OUT

> SAFETY RECALL NOTICE - S55 / NHTSA 16V-529 ENGINE WARNING LIGHT COMES ON WHILE DRIVING VEHICLE, SOMETIMES IMMEDIATELY AFTER STARTING VEHICLE, AND SOMETIMES AFTER BRAKING. DEALER UNABLE TO DETERMINE SOURCE OF PROBLEM, SAYING THEY WOULD CONTACT ENGINEERING. WE THOUGHT IT MIGHT BE CONNECTED TO THE RECENT RECALL FOR THE 2014 -15 CHEROKEE (AND OTHERS EQUIPPED WITH THE 9-SPEED TRANSAXLE). HOWEVER, LAST VISIT TO DEALERSHIP TO CORRECT THAT PROBLEM WAS UNSUCCESSFUL. WHEN ENGINE LIGHT COMES ON WHILE DRIVING THE VEHICLE, IT DOES NOT APPEAR TO BE CONNECTED TO ANY PERFORMANCE OR DRIVABILITY ISSUE. IT JUST TENDS TO MAKE ME IGNORE THE WARNING LIGHT AND DISMISS IT. SHOULD I WORRY, OR JUST IGNORE IT? WILL WAIT FOR NEXT DEALER RESPONSE. *TR

THE VEHICLE HAS SHUT OFF WHILE DRIVING IN THE MIDDLE OF AN INTERSECTION ON TWO SEPARATE OCCASIONS. *TR

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT THE TRANSMISSION HAD A STRONG HESITATION AND THE VEHICLE LOST POWER. THE DEALER REPROGRAMMED THE POWER TRAIN CONTROL MODULE, BUT THE FAILURE CONTINUED. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN). THE DEALER SCHEDULED AN APPOINTMENT AND COMPLETED THE RECALL REPAIR, BUT THE REMEDY PROVIDED NO SOLUTION. THE MANUFACTURER PROVIDED NO RECOMMENDED SOLUTION. THE FAILURE MILEAGE WAS NOT AVAILABLE.

VEHICLE INCORRECTLY SHIFTS GEARS TYPICALLY WHILE DRIVER IS BREAKING. THE JEEP EITHER SHIFTS TO A GEAR THAT IS TO HIGH OR INTO NEUTRAL. VEHICLE VIRTUALLY LOOSES ALL AUTOMOTIVE POWER. TO CORRECT ISSUE VEHICLE MUST BE SHUT OFF AND RESTARTED. TYPICALLY THE VEHICLE WON'T SHIFT INTO DRIVE ON THE FIRST ATTEMPT AFTER MALFUNCTION. ISSUES HAPPENS MULTIPLE TIMES A WEEK. I RECENTLY THE HAD RECALL DONE FOR THIS ISSUE BUT PROBLEM REOCCURRED THE NEXT DAY.

WHEN I PUMP GAS INTO THE JEEP, IT CUTS OFF AFTER ONLY A VERY SMALL BIT OF GAS HAS BEEN PUMPED. THE FUEL GAUGE WILL SHOW THAT I AM LOW ON FUEL, I WILL STOP TO GET FUEL, WHEN I PUMP THE PUMP AUTO CUTS ME OFF AS IF THE TANK IS FULL. THERE IS ALSO A BACKSPLASH OF FUEL INSIDE THE HOSE. I HAD THE CAR SERVICED IN MARCH 2016 AND THE NOTES INDICATE THAT A FILLER TUBE WAS REPLACED. NOW IT IS DECEMBER 6, 2016 AND I AM HAVING THIS SAME ISSUE. WHEN I READ THE JEEP OWNERS BOARDS, THIS APPEARS TO BE AN ISSUE WITH MANY JEEP MODELS AND FOR MANY MODEL YEARS. IT WORRIES ME THAT I WILL BE STRANDED OUT ON THE ROADS AND NOT ABLE TO FILL MY FUEL TANK TO CARRY ON WITH MY TRIP. ALSO, I AM CONCERNED ABOUT THE GAS BACKSPLASH. WHILE I HAVE NOT YET SEEN THE GAS LEAVE THE TUBE, IT DOES BACK UP TO THE POINT I CAN SEE IT AND ONE THINKS IT WILL BACK OUT OF THE CAR ALTOGETHER. I JUST DON'T SEE HOW THIS CAN BE SAFE. SINCE IT HAPPENS WHEN I AM PUMPING GAS, THE VEHICLE IS ALWAYS PARKED AND TURNED OFF WHEN I EXPERIENCE THIS ISSUE. ON SOME OF THE BOARDS, IT IS RECOMMENDED TO BACK UP THE GAS PUMP AND TRY IT DIFFERENT ANGLES WITHIN THE TUBE. NO MATTER HOW MUCH I BACK THE PUMP UP OR ANGLE THE POSITION OF THE PUMP, IT CUTS OFF AFTER ONLY A TINY AMOUNT OF GAS BEING EXPELLED INTO THE JEEP TANK. *TR

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING VARIOUS SPEEDS OFF AN EXIT RAMP, THE CONTACT CLIPPED THE FRONT DRIVER SIDE TIRE ON A CURB. AS A RESULT, THE DRIVER SIDE RIM FRACTURED, WHICH MADE THE VEHICLE IMMOBILE. THE CONTACT STATED THAT THERE WAS DAMAGE TO THE BOTTOM OF THE VEHICLE DUE TO THE TIRE FRACTURE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A REPAIR SHOP. THERE WERE NO INJURIES. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000. THE VIN WAS NOT AVAILABLE. ...UPDATED 01/23/17 *BF

I HAVE EXPERIENCED THE 'DEATH WOBBLE' SEVERAL TIMES IN THE PAST TWO YEARS WHILE TOWING MY 2014 JEEP CHEROKEE LATITUDE BEHIND MY CLASS A MOTORHOME. IN 2016 THE LAST OCCURRENCE, AND THE MOST WORRISOME FOR ME, OCCURRED WHILE DRIVING AT HIGHWAY SPEED ON AN INTERSTATE HIGHWAY ON A MAJOR TRIP IN SEPTEMBER. APPROACHING A CONSTRUCTION ZONE, THERE WAS A CROSS-OVER FROM THE WEST BOUND LANES INTO THE EASTBOUND INSIDE LANE. THIS CROSS-OVER HAD A DIFFERENCE IN CROSS-SLOPE AND AN ABRUPT CHANGE OF GRADE. TRAFFIC WAS GOING AT ABOUT 40-45 MILES PER HOUR AT THE POINT OF THE CROSS-OVER. THE WOBBLE OCCURRED JUST AS I WAS CROSSING FROM THE WESTBOUND TO EASTBOUND LANE. IT WAS A VIOLENT WOBBLE, WITH A HUGE SIDE SWAY HAPPENING AT THE REAR OF THE MOTORHOME. I SLOWED DOWN AS MUCH AS I COULD. I PUT ON MY FLASHERS AND CONTINUED AT APPROXIMATELY 10 MILES PER HOUR UNTIL I WAS ABLE TO FIND A CROSS SLOPE IN THE MEDIAN WHERE I WAS ABLE TO PULL OVER AND STOP. UNTIL I FOUND THIS AREA, I WAS FIGHTING THE WILDLY SWINGING REAR END OF MY MOTORHOME AND THE JEEP WOBBLING BACK AND FORTH BEHIND ME. AND ONCE I HAD STOPPED AND KNEW I COULD RESUME MY TRIP AND THAT THIS EPISODE OF THE WOBBLE WAS OVER, I COULD NOT GET BACK OUT ONTO THE ONE-LANE WESTBOUND TRAFFIC LANE BECAUSE OF THE BACKUP OF TRAFFIC THAT HAD BUILT UP BEHIND ME WHILE I WAS DRIVING AT 10. FROM THIS POINT UNTIL I RETURNED HOME, I WAS AFRAID EVERY TIME I HIT A BUMP OR ROUGH SECTION OF THE INTERSTATE THAT I WAS GOING TO TRIGGER ANOTHER WOBBLE, BUT FORTUNATELY I

CAR WENT INTO NEUTRAL FOR NO REASON AT ALL. I HAD TO COAST TO THE SIDE OF THE ROAD. AFTER UNPLUGGING THE BATTERY AND PLUGGING IT BACK IN I HAD LOWER GEARS TO MAKE IT TO H-E-B THE SHIP. THEY SAID NOTHING WAS WRONG WITH IT AND RESET THE CODES AND SENT ME ON MY WAY AFTER TWO DAYS. HE SHIPS HARDER AND GETS MUCH LESS GAS MILEAGE

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING AND MAKING RIGHT OR LEFT TURNS, THE TRANSMISSION MADE A KNOCKING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 17,110. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. ON NUMEROUS OCCASIONS, THE VEHICLE DRIFTED BACKWARDS WHILE IN PARK. THE DEALER DIAGNOSED THAT THE SOFTWARE NEEDED TO REPLACED. THE MANUFACTURER WAS MADE NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN). THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 35,500. UPDATED 01/05/17*LJ UPDATED 01/12/17.*JB

I HAVE BEEN COMPLAINING SINCE ABOUT 6 MONTHS AFTER I PURCHASED THE VEHICLE REGARDING THE ROUGH SHIFTING IN LOW GEARS. THE DEALER RE-SET THE ADAPTIVE TRANSMISSION, THINKING THAT CHANGES IN TRAFFIC PATTERNS LEAD TO A DIFFICULTY AN "ADJUSTING" TO A DIFFERENT DRIVING STYLE. THIS TEMPORARILY CORRECTED THE PROBLEM, HOWEVER I CONTINUE TO HAVE ROUGH SHIFTING, DELAYED ACCELERATION, AND SOMETIMES A HARSH JOLT WHEN DECELERATING TO A STOP. THE CAR'S TRANSMISSION SOFTWARE HAS BEEN UPDATED MULTIPLE TIMES, INCLUDING THE MOST RECENT S-55 RECALL. MY CAR WAS DIAGNOSED AS NEEDING SOFTWARE ONLY, NOT A NEW WIRING HARNESS. HOWEVER, TWO DAYS AFTER THE SOFTWARE UPDATE, WHILE STOPPED AT A TRAFFIC LIGHT, THE VEHICLE WOULD NOT MOVE WHEN I STEPPED ON THE GAS. I WAS NEARLY REAR-ENDED BY THE SCHOOL BUS BEHIND ME ON A MAJOR HIGHWAY OVERPASS WHEN MY CAR DID NOT MOVE AT THE CHANGE TO A GREEN TRAFFIC LIGHT. THE RPMS REVVED AS IF THE CAR WAS IN NEUTRAL, (BUT IT WAS IN D), AND AFTER A 5-10 SECOND DELAY, THE CAR BUCKED INTO THIRD GEAR GOING 20 MILES PER HOUR. AT TIMES WHEN COMING TO A STOP, THE DECELERATION FROM 3RD TO 1ST GEAR FEELS AS THOUGH I AM BEING REAR-ENDED. THE CAR SOMETIMES REVS WHEN AT A STOP WITH MY FOOT ON THE BREAK. ONCE I RECEIVED AN ERROR MESSAGE THAT "THE CAR IS TRAVELING AT TOO HIGH OF A SPEED TO GO INTO REVERSE", HOWEVER I WAS GOING FROM PARK TO REVERSE AND THE CAR WAS AT A COMPLETE STOP. THERE IS SOMETIMES A DELAY IN ACCELERATION WHEN TRYING TO MERGE ONTO THE HIGHWAY. THE DEALER HAS BEEN UNAB

2014 JEEP CHEROKEE. CONSUMER WRITES IN REGARDS TO SEVERAL TIMES VEHICLE AUTOMATICALLY SHIFTS INTO NEUTRAL AND SHUT COMPLETELY DOWN- NO BRAKE OR ACCELERATION RESPONSE. *SMD THE CONSUMER STATED HIS DAUGHTER WAS TRAVELING AT 45 MPH, WHEN THE VEHICLE LOCKED IN NEUTRAL. *JB

MY VEHICLE HAS HAD HARD SHIFTING EVER SINCE I PURCHASED IT BRAND NEW IN 2014. THERE'S A SLIGHT DELAY WHEN ACCELERATING WHICH MAKES IT VERY DANGEROUS TO TURN INTO ONCOMING TRAFFIC. IN JANUARY OF 2016, MY VEHICLE ACTUALLY STOPPED ON ME WHILE MAKING A RIGHT HAND TURN WHEN TAKING MY KIDS TO SCHOOL. LUCKILY THE VEHICLE STOPPED IN THE SCHOOL ZONE SO THE ONCOMING TRAFFIC WAS APPROACHING AT A SLOW SPEED. IT TOOK ME FOUR ATTEMPTS TO GET THE VEHICLE STARTED AGAIN. THE SERVICE TRANSMISSION LIGHT CAME ON THE DASH. IT HAD TO BE TOWED TO THE DEALERSHIP THREE TIMES IN JANUARY BECAUSE IT WOULD NOT START, OR IF IT DID, ONCE I STARTED DRIVING THE ON DASH SCREEN WOULD SAY "SHIFT TO DRIVE" AND THEN THE "SERVICE TRANSMISSION" LIGHT WOULD COME ON. THE VEHICLE STOPPED WHILE IN MOTION SO I HAD TO PULL OVER AND WAIT BEFORE STARTING THE VEHICLE UP AGAIN. I WAS TOLD BY THE DEALERSHIP THAT MY VEHICLE NEEDED A TRANSMISSION UPDATE AND A NEW BATTERY. IT WAS EXPLAINED TO ME THAT A BAD BATTERY WILL COST THIS SPECIFIC VEHICLE TO HAVE TRANSMISSION ISSUES. BUT AFTER THE UPDATE AND THE NEW BATTERY, THE HARD SHIFTING AND THE DELAY WHEN ACCELERATING REMAINED. MY VEHICLE IS NOT SAFE TO DRIVE WITH MY THREE KIDS IN THE CAR; THE HARD SHIFTING MAKES IT FEEL LIKE WE WILL GET WHIPLASH AND THE DELAYED ACCELERATION MAKES IT FEEL LIKE THE VEHICLE WILL CAN STOP AT ANYTIME WHILE IN MOTION. I DON'T THINK THE TRANSMISSION UPDATE THAT THE DEALERSHIP DOES IS A SOLUTION TO THIS ONGOING PROBLEM BECAUSE IT HASN'T CORRECTED THE ISSUE

WHEN ACCELERATING FROM A STOP OR LOW SPEEDS, THE TRANSMISSION REGULARLY TAKES SEVERAL SECONDS TO SHIFT. ONCE IT DOES DECIDE TO SHIFT IT'S OFTEN ABRUPTLY, USUALLY CAUSING THE TIRES TO SPIN. ON NUMEROUS OCCASIONS THIS HAS BEEN WHEN TRYING TO ENTER TRAFFIC, POTENTIALLY LEAVING THE VEHICLE STRANDED WHILE ENTERING. DEALERSHIP'S SOLUTION IS A TRANSMISSION SOFTWARE UPDATE/RESET WHICH GENERALLY WORKS FOR A FEW THOUSAND MILES AND THEN THE ISSUE RETURNS.

HARD SHIFTS, ODD SHIFT POINTS, HESITATES AND LURCHES INTO GEAR

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

FOR THE 3RD TIME - CHECK ENGINE LIGHT, CHECK GAS CAP LIGHT COME ON, ODOMETER STARTS FLASHING AND VEHICLE LOSES ALL ACCELERATION AFTER THOSE LIGHTS COME UP. YOU CAN FLOOR THE GAS PEDAL AND THE VEHICLE WILL BARELY GET TO 40 MPH. LAST TIME IT WAS BROUGHT TO THE DEALERSHIP THEY PERFORMED FLASHES (3 WEEKS AGO) AND THE ISSUE WENT AWAY. HAPPENED AGAIN TODAY WHILE PULLING OUT OF A BUSY SHOPPING CENTER AND THE CAR LOST THE ABILITY TO ACCELERATE AND HAD TO LIMP IT HOME TO BE TOWED TO THE DEALERSHIP. THE DEALERSHIP ADVISES THEY ARE UNAWARE OF ANY ISSUES LIKE THIS HOWEVER THERE ARE MULTIPLE REPORTS OF THIS MAKE\MODEL\YEAR HAVING THIS EXACT SAME ISSUE. THE FIRST TIME IT HAPPENED I WAS DOING 80 MPH ON THE INTERSTATE AND THE CAR IMMEDIATELY DROPPED TO 40 MPH NEARLY CAUSING A COLLISION.

ABOUT 8 MONTHS AFTER I GOT MY JEEP CHEROKEE 2014, I HAD A RECALL DONE ON MY CAR. FOUR DAYS LATER I WAS DRIVING TO DISNEY WORLD (ABOUT A 12 HOUR DRIVE) WHEN I WAS TRYING TO PUT THE GEAR INTO PARK WHEN MY CAR STARTED JERKING AND WOULDN'T LET ME PUT THE CAR INTO PARK. I TRIED TO RESTART THE CAR AND NOTHING WORKED. THEN AFTER THE 5TH TIME IT FINALLY WOULD GO INTO PARK. I LET THE CAR REST OVER NIGHT AND RESTARTED IT IN THE MORNING WHEN MY TRANSMISSION LIGHT CAME ON. I ENDED UP GETTING IT "FIXED" DOWN IN FLORDIA AND HAD TO TAKE TIME AND MONEY OUT OF THE VACATION TO FIX IT. THEN TWO YEARS LATER, I GOT ANOTHER RECALL DONE AND EXACTLY FOUR DAYS LATER THE SAME JERKING HAPPENED WHEN I TRIED TO PUT IT INTO GEAR TO DRIVE. THE TRANSMISSION CAME ON AGAIN. THEN MY MOTHER WENT TO PICK IT UP FROM THE DEALERSHIP AFTER IT WAS "FIXED" ONLY TO HAVE THE CAR NOT START FOR HER. A WEEK LATER THEY CALLED TO SAY THAT THEY REPLACED THE TRANSMISSION. I TRIED TO TELL FIAT CHRYSLER AUTOMOBILES ABOUT THE ISSUES AND GET AN EXTENDED WARRANTY ON THE TRANSMISSION BUT THE MANAGER HAS NEVER RETURNED MY CALLS. I FEEL THE CAR HAS LOST IT'S VALUE AND IS UNSAFE FOR DRIVERS. JUST WONDERING HOW LONG THIS TRANSMISSION WILL LAST FOR.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V509000 (VISIBILITY) AND 16V529000 (POWER TRAIN) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PART DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

I WAS DRIVING DOWN HIGHWAY RT. 18 S AT 8:30PM ON THURSDAY NOVEMBER 10TH WHEN MY PANORAMIC SUNROOF EXPLODED. IT RAINED GLASS THROUGHOUT THE INTERIOR OF MY VEHICLE HITTING MYSELF AND MY 6 YEAR OLD IN THE BACK SEAT. I WAS TRAVELING APPROXIMATELY 70 MPH WHEN I HEARD THE EXPLOSION AND PULLED OFF THE HIGHWAY TO A SHOULDER. MY FIANCE WAS FOLLOWING ME AND GLASS SPRAYED HIS CAR AS WELL. THE POLICE WERE CALLED AS WELL AS A TOW TRUCK. THE POLICE FILED A REPORT AND CHECKED THE CAR FOR ANY OBSTRUCTIONS.

WHILE DRIVING I FELT A SLIGHT VIBRATION AND MOMENTS LATTER THE CAR WOULD TRY TO SHUT DOWN WHILE LOSING POWER. AFTER SHUTTING DOWN THE CAR WOULD NOT START AGAIN.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING AT A LOW SPEED, THE VEHICLE STALLED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL IN ORDER TO STEER THE VEHICLE. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. IN ADDITION, WHENEVER THE HEATING OR AIR CONDITIONING UNITS WERE ACTIVATED, A MOLD ODOR EMITTED FROM THE AIR VENTS. THE VEHICLE WAS TOWED TO A DEALER, BUT THE CAUSE OF THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE DEALER SPECULATED THAT THE SOFTWARE NEEDED TO BE RESET. THE VEHICLE WAS REPAIRED. AFTER THE REPAIR, WHILE DRIVING DOWN AN INCLINE AT VARIOUS SPEEDS, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE HESITATED TO MOVE FORWARD. THE RPMS INCREASED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE SOFTWARE WAS RESET. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000. PARTS DISTRIBUTION DISCONNECT.

THE VEHICLE DOESN'T KNOW WHAT GEAR IT'S IN, HARD AND LOUD JERKY SHIFTING, THE VEHICLE OCCASIONALLY QUITS WHEN IT IS IDLE.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. ...UPDATED 12/14/16 *BF UPDATED 7/5/18*JB

I HAVE BEEN CALLING LOCAL DEALERSHIPS (ANCIRA AND INGRAM PARK) ON AND OFF SINCE JUNE/JULY OF 2016 AND EVERY TIME SOMEONE FROM THE SERVICE DEPARTMENT CLAIMS THEY'RE TOO BUSY TO SCHEDULE AND APPOINTMENT AND WILL CALL ME BACK IN A WEEK OR SO. NO ONE EVER CALLS ME BACK, SEEMINGLY REFUSING TO HANDLE THE RECALL.

2014 JEEP CHEROKEE LATITUDE. FWD V6. THE TRANSMISSION SLIPS AND HAS DELAYED ENGAGEMENT UPON TAKEOFF AND WHILE SHIFTING FROM LOW SPEEDS. TRANSMISSION ALSO HUNTS FOR GEARS BETWEEN 0-15 MPH AND WILL JERK CAR BACK AND FORTH. WHEN TRANSMISSION DELAYS ENGAGEMENT (PRESSING DOWN GAS PEDAL IN DRIVE BUT CAR ISN'T MOVING) IT WILL EVENTUALLY GRAB AND SPINS THE TIRES A LITTLE BEFORE GOING. MY WIFE AND I HAVE HAD NUMEROUS CLOSE CALLS/NEAR ACCIDENTS DUE TO THIS ISSUE. TURNING ONTO INCOMING TRAFFIC (LEGALLY) AND THE VEHICLE WONT MOVE. IT CAN BE TERRIFYING. THIS MOSTLY HAPPENS DRIVING ON CITY STREETS. I HATE THIS CAR.

WHEN SLOWING FOR A STOP SIGN THE CAR STALLED ONCE 5 DAYS AGO BUT RESTARTED AFTER SHUTTING DOWN AND IT WAS FINE. THEN YESTERDAY MORNING IT STALLED 3X BEFORE LEAVING MY DEVELOPMENT. I DROVE TO HAVE THE BATTERY CHECKED LOCALLY AND IT WAS OK. I DROVE TO THE DEALERSHIP WHO TOLD ME THE PROBLEM WAS BECAUSE THE OIL WAS LOW, THAT THESE CARS BURN A QUART OF SYNTHETIC OIL EVERY 2000 MILES AND "WHEN THE OIL RUNS LOW THEY SHUT OFF TO PROTECT THE CAR." WHAT?? AND HOW DANGEROUS. I QUESTIONED A RECALL RECENTLY RECEIVED ABOUT JEEPS STALLING WHILE DRIVING AND WAS TOLD IT WASN'T RELATED. I'M REALLY JUST IN AWE AND DISBELIEF THAT THIS COULD BE A FEATURE THAT THE MANUFACTURER PLANNED FOR!

I HAD JUST PICKED UP MY JEEP 2014 CHEROKEE TRAILHAWK FROM THE DEALERSHIP FOLLOWING THE S-55 RECALL SOFTWARE UPDATE. (MY VEHICLE WAS DEEMED NOT TO NEED THE NEW TRANSAXLE WIRING HARNESS PARTS, ONLY THE SOFTWARE UPDATE.) UPON LEAVING THE DEALERSHIP, THE BATTERY LIGHT AND ALARM CHIME CAME ON WHILE MAKING A U-TURN AND THE STEERING BECAME VERY HARD AT LOW SPEED. AT THE NEXT TRAFFIC LIGHT, I EXPERIENCED A LOSS OF STEERING AS SLOWING TO A STOP. WHEN THE LIGHT TURNED GREEN, I WAS ABLE TO COMPLETE THE LEFT TURN AS THE STEERING RE-ENGAGED UPON ACCELERATION. I IMMEDIATELY PULLED INTO A PARKING LOT AND HAD EXTREME DIFFICULTY TURNING INTO A PARKING SPACE, AS STEERING WENT OUT AGAIN AS THE BRAKES WERE APPLIED AND SPEED DECELERATED TO A STOP. I WAS ABLE TO LIMP VEHICLE BACK THE SHORT DISTANCE TO THE DEALERSHIP BY KEEPING OFF THE MAIN HIGHWAY AND USING PARKING LOTS AND BACK STREETS. THIS OCCURRENCE OF EVENTS WAS THE SAME AS MY HUSBAND EXPERIENCED PRIOR TO THE S-55 TRANSAXLE WIRING HARNESS RECALL SOFTWARE UPDATE, EXCEPT HE EVENTUALLY ALSO LOST ALL EMOTIVE POWER (COMPLAINT # 10915926). THE SERVICE TECHNICIAN AT THE DEALERSHIP COULD NOT REPLICATE THIS ISSUE, POSSIBLY BECAUSE I INADVERTENTLY TURNED VEHICLE OFF IN SERVICE LANE, WHICH MAY HAVE RESET THE SYSTEM TEMPORARILY.

THE TRANSMISSION HAS AN ISSUE WITH JERKING BETWEEN SHIFTS, BOTH UP AND DOWN. I HAVE TAKEN IT IN TO BE FIXED AT LEAST 5 TIMES AND ALSO A RECALL. IT STILL HAS THE PROBLEM AND APPARENTLY CANNOT BE FIXED.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

REFERENCE TO RECALL NOTICE S55/NHTSA 16V-529: TRANSAXLE WIRE HARNESS; IT HAS BEEN THREE -TO- FOUR MONTHS SINCE I HAD BEEN NOTIFIED OF THE RECALL CONCERNS. THE DEALERSHIP HAS FAILED TO CORRECT THE PROBLEM.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING 50 MPH, WHILE THE ACCELERATOR WAS DEPRESSED, THE VEHICLE STALLED. THE CONTACT STATED THAT A WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL STATING THAT THE GEAR SHIFT LEVER WAS SHIFTED TO THE PARK POSITION. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 22,777.