Page 22 of 53 · complaints 1,051–1,100 of 2,650

2014 Jeep Cherokee complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2014 record →

Engine
Filed Sep 20, 201996,000 milesOH

GEAR BECOMES STUCK IN THE TRANSMISSION WHILE DRIVING AT LOW SPEED CAUSING VEHICLE TO ROCK AS IF IT WAS HIT FROM THE BACK, TOOK IT IN MULTIPLE TIMES AND WAS TOLD THE TRANSMISSION SOFTWARE NEED CALIBRATED BUT I SUSPECT IT IS DUE TO UNEXPECTED SHIFTING OF THE TRANSMISSION TO NEUTRAL, RESULTING IN A LOSS OF DRIVE WHICH MAY INCREASE THE RISK OF A CRASH.

Power Train
Filed Sep 20, 201930,000 milesPA

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT THE SERVICE INDICATOR ILLUMINATED WHEN SWITCHING THE SHIFTER INTO PARK, DRIVE, AND REVERSE. AFTER TURNING THE VEHICLE OFF AND RESTARTING THE ENGINE, THE SERVICE INDICATOR WAS ILLUMINATED AGAIN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000. THE VIN WAS INVALID.

Electrical System › Instrument Cluster/Panel
Filed Sep 20, 201963,000 milesTX

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE THE VEHICLE WAS PARKED, THE INSTRUMENT CLUSTER WENT BLANK. THE VEHICLE WAS TAKEN TO SAN MARCOS CHRYSLER DODGE JEEP RAM (2990 INTERSTATE 35 FRONTAGE RD, SAN MARCOS, TX 78666, (512) 831-7625) WHERE IT WAS DIAGNOSED THAT AN INSTRUMENT PANEL REPLACEMENT WAS NEEDED. THE VEHICLE WAS NOT REPAIRED BECAUSE THE PARTS WERE ON BACKORDER. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 63266910. THE FAILURE MILEAGE WAS 63,000. THE VIN WAS NOT AVAILABLE. *BF*JB

Power Train
Filed Sep 20, 201975,000 milesMA

'TAKATA REVEL': TRANSMISSION DOESN'T SHIFT WHEN IT IS SUPPOSE TOO. THE ENGINE REVS REALLY HIGH AND THE TRANSMISSION GETS 'STUCK' IN BETWEEN 3 RPMS.

Power Train
Filed Sep 17, 201961,450 milesIL

2014 JEEP CHEROKEE CURRENTLY WITH 61K MILES. IN THE PAST COUPLE OF MONTHS, I'VE NOTICED ALL OF THE SHIFTER LIGHTS COME ON. IT'S HAPPENED MULTIPLE TIMES. NO REAL CONSISTENCY TO WHEN/WHERE. LUCKILY, I'VE BEEN IN A POSITION WHERE I COULD PULL OVER, SHUT THE ENGINE OFF, AND RESTART IT. THAT'S BEEN MAKING THE ISSUE GO AWAY. THIS PAST WEEK-END, IT HAPPENED WHILE ON THE EXPRESSWAY, AND THE "SERVICE SHIFTER" WARNING ALSO CAME ON. I WAS ONLY 5 MINUTES FROM MY DESTINATION, SO I JUST RODE IT OUT AND IT HASN'T COME BACK SINCE. GOOGLED THE WORDS 'SERVICE SHIFTER' AND FOUND A LOT OF SIMILAR COMPLAINTS FROM A VARIETY OF CHEROKEES WITH A VARIETY OF MODEL YEARS. I HAVE AN APPT COMING UP, BUT AFTER READING THRU THE COMMENTS FOUND ON GOOGLE, DON'T HAVE A LOT OF FAITH IN THE RESOLUTION. CHRYSLER JEEP NEEDS TO COME UP WITH SOMETHING TO REMEDY THIS ISSUE. READING THRU THE COMPLAINTS, YOU SEE THAT NOBODY HAS GOTTEN HURT. BUT IT MAKES YOU WONDER IF THAT'S WHAT IT'S GONNA TAKE BEFORE SOMETHING IS DONE!!

Unknown or Other
Filed Sep 16, 2019100,000 milesMO

SERVICE SHIFTER CONTINUOUSLY COMES ON

Power Train
Filed Sep 16, 20198,000 milesME

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. LOSS OF AUTOMOTIVE POWER THE VEHICLE STALLED FAULTY TRANSMISSION CONTROL MODULE SENSOR THE CONTACT STATED THAT WHILE DRIVING THE VEHICLE AND PRESSING THE ACCELERATOR PEDAL THE VEHICLE WOULD NOT IMMEDIATELY ACCELERATE BEFORE SUDDENLY ACCELERATING VERY FAST. THE "CHECK ENGINE" WARNING LIGHT WOULD REMAIN ILLUMINATED AND THE MESSAGE "SERVICE TRANSMISSION" WAS PRESENT. ON OCCASIONS THE TRANSMISSION WOULD NOT SHIFT INTO REVERSE AND WOULD NOT PROPERLY SHIFT GEARS WHILE DRIVING AND THE VEHICLE HAD STALLED WHILE DRIVING ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER LEE JEEP/CHRYSLER(777 CENTER ST. AUBURN MAINE) WHO DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE SENSOR WAS FAULTY. THE TRANSMISSION CONTROL MODULE SENSOR HAD BEEN REPROGRAMMED AND REPLACED ON SEVERAL OCCASIONS BUT THE FAILURES CONTINUED TO OCCUR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 8,000.

Electrical System
Filed Sep 12, 201958,000 milesTX

I WENT TO START MY CAR THIS MORNING AND IT WOULD NOT START. I ASKED A NEIGHBOR FOR A JUMP AND WHEN I GOT THE CAR ON I SHIFTED INTO REVERSE AND IT SHUT OFF. I AGAIN JUMPED IT AND LIGHTS ON MY DASH KEPT SAYING SERVICE TRANSMISSION. AND ALL THE DASH LIGHTS WENT OUT. I THEN TRIED TO AGAIN PUT IT IN GEAR AND THE PARKING BREAK LIGHT CAME ON ALTHOUGH ON THE ACTUAL LIGHT SWITCH IT WAS NOT ILLUMINATED. I TRIED TO TAKE MY CHILD TO SCHOOL AND WAS UNABLE TO DUE TO THE CAR WOULD DRIVE AND THEN SHUT OFF AGAIN. I'VE HAD THIS CAR FOR LESS THAN 2 MONTHS FROM THE DEALERSHIP AND SEEMS THAT MY TYPE OF VEHICLE HAS A RECALL JUST NOT FOR MY SPECIFIC VIN

Engine
Filed Sep 12, 2019512,000 milesNY

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND CALLED AN INDEPENDENT MECHANIC TO COME TO THE SCENE. THE MECHANIC LOCATED FAILURE CODE NUMBER: P1D73 (ACTIVE GRILL SHUTTER). THE INDEPENDENT MECHANIC LIFTED THE HOOD AND NOTICED THAT TWO PLASTIC PIECES OF GRILL SHUTTER WERE DETACHED. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 512,000.

Power Train
Filed Sep 12, 2019108,000 milesCA

I WAS DRIVING ON THE HIGHWAY WHEN MY 2014 JEEP CHEROKEE SUDDENLY SHIFTED ITSELF INTO NEUTRAL. THE CAR IMMEDIATELY CAME TO A STOP (IN TRAFFIC), WHICH WAS VERY DANGEROUS. AS THIS WAS HAPPENING, A MESSAGE APPEARED ON THE SCREEN WHICH READ "SHIFT TO P AND THEN DESIRED GEAR". I HAD TO TURN MY CAR OFF, WAIT A FEW SECONDS, AND TURN IT BACK ON IN ORDER TO START MOVING AGAIN. AFTER A BIT OF RESEARCH, I'VE LEARNED THAT THIS IS A FAIRLY COMMON (AND EXTREMELY DANGEROUS) ISSUE. I'M FEARFUL TO USE MY VEHICLE.

Power Train
Filed Sep 11, 201969,500 milesGA

AFTER RECALL CAMPAIGN V69 TO UPDATE TRANSMISSION CONTROL SOFTWARE ISSUES, VEHICLE WILL NO LONGER STAY IN GEAR, WILL STALL RANDOMLY AT SPEED, AND WILL REQUIRE VEHICLE TO BE RESTARTED IN ORDER TO PUT VEHICLE BACK INTO DRIVE AGAIN. RECALL CAMPAIGN WAS PERFORMED FEWER THAN 1000 MILES AGO AND 2 WEEKS AGO. DEALERSHIP AND JEEP HAVE NO FIX. VEHICLE IS UNSAFE, UNRELIABLE, AND WAS TOWED IN FOR SERVICE ON THE TRANSMISSION FOR THE THIRD TIME IN 12 MONTHS.

Unknown or Other
Filed Sep 11, 2019FL

SERVICE SHIFTER

Engine
Filed Sep 10, 201942,000 milesGA

ENGINE STALLS WHILE DRIVING. TWO CASES IN WHICH THIS OCCURS: 1) AFTER FUELING THE VEHICLE, IF "TOPPED OFF", THE ENGINE WILL STALL WHEN DRIVING RESUMES. 2) RANDOM TIMES, DRIVING THE CAR...WHEN STOPPED, THEN TURNING LEFT, THE ENGINE WILL STALL IN TRAFFIC (ENGINE LIGHT COMES ON). ABLE TO RESTART, BUT ENGINE MAKES TERRIBLE NOISE (WHINING) ON FIRST RESTART ATTEMPT. THE ENGINE STALL ISSUE APPEARS COMMON TO THIS VEHICLE (PER INTERNET SEARCH). STALLING IN TRAFFIC OR DURING TURNS CREATES SAFETY HAZARD TO DRIVER AND OTHER DRIVERS IN THE AREA.

Parking Brake
Filed Sep 10, 201989,000 milesWI

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. EACH TIME THE VEHICLE WAS PLACED INTO PARK, THE PARKING BRAKE WOULD ACTIVATE ON ITS OWN. THE FAILURE ALSO OCCURRED WHEN THE VEHICLE WAS STARTED. TO DEACTIVATE THE PARKING BRAKE, THE CONTACT HAD TO SHIFT THE VEHICLE INTO NEUTRAL AND DEPRESS THE BRAKE PEDAL MULTIPLE TIMES. ON ONE OCCASION, WHILE IN A PARKING LOT, THE PARKING BRAKE ACTIVATED AUTOMATICALLY WITHOUT WARNING. WHILE THE VEHICLE WAS IN MOTION, THE WHEELS SEIZED ABRUPTLY AND THE PARKING BRAKE ACTIVATED ON ITS OWN. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 89,000.

Electrical System
Filed Sep 9, 201981,000 milesMS

THIS IS MY 2ND COMPLAINT SINCE THE TRANSMISSION ISSUE ON 8/6/19 (TRACKING #11242090). I HAVE NOT RECEIVED AN UPDATE REGARDING THAT ISSUE. I FOLLOWED UP WITH THE MANUFACTURER WHO INFORMED ME THAT MY VIN WAS NOT ASSOCIATED WITH THE RECALL. ON 8/7/19, I HAD THE DEALER PERFORM A DIAGNOSTIC TEST AND THEY FOUND THAT MY SUV REQUIRED A SOFTWARE UPDATE ON THE TRANSMISSION AND POWERTRAIN. THE SAME RECALL AFFECTING THE 3.2L BUT NOT ISSUED TO MY VIN. ON 9/8/19, MY SUV BEGAN SURGING MULTIPLE TIMES WHEN I WAS IN IDLE AT CITY STOPLIGHTS AND DIED WHEN IN SHIFTED INTO PARK THREE TIMES WITHIN AN HOUR. THE ONLY INDICATION OF AN ISSUE ON MY DASHBOARD WAS THE BATTERY LIGHT THAT CAME ON ONCE THE CAR DIED. THE DASH AND RADIO CONTINUED TO PERFORM FINE BUT THE ENGINE SHUT OFF WITH THE KEY STILL IN THE IGNITION. I HAD THE BATTERY TESTED ON 8/06/19 ALONG WITH THE ALTERNATOR AND TERMINALS AND THEY WERE AT 100%. THE BATTERY WAS NEW WHEN PURCHASED 11/2018. I'D LIKE TO RESOLVE THIS ISSUE IN ORDER TO FEEL SAFE DRIVING THIS VEHICLE. I CAN PROVIDE FURTHER DOCUMENTATION FROM THE DEALER BAYSIDE CHRYSLER DODGE JEEP RAM 10535 AUTOMALL PARKWAY, D'IBERVILLE, MS 39540 OR IT CAN BE REQUESTED FROM THEM DIRECTLY.

Power Train
Filed Sep 7, 20198 milesCT

I HAVE A 2014 JEEP CHEROKEE LATITUDE AND TODAY ALL OF THE LIGHTS WERE ON ON MY SHIFTER, IT ALSO WAS PROPELLING IT SELF FORWARD WHILE I HAD THE BREAK DOWN IT DID THREE TIMES WHILE IN THE MIDDLE OF THE HIGHWAY. YESTERDAY I SUBMITTED A DIFFERENT COMPLAINT ABOUT THE POWER TRAIN ACTING UP. TODAY THE POWER TRAIN BEGAN TO ACT UP AGAIN WHILE IN THE HIGHWAY . IT WASN'T SHIFTING AND FELT AS IF IT WAS DRIVING IN NEUTRAL BUT AT A VERY LOW SPEED WHILE THE RPM MOVED UP AND THE SPEED DIDN'T MOVE AT ALL. THIS IS A SERIOUS SAFETY CONCERN ESPECIALLY CONSIDERING THAT I AM NOT THE ONLY ONE HAVING ISSUES.

Power Train
Filed Sep 6, 20195 milesCT

WHEN DRIVING THE GEARS DO NOT SHIFT PROPERLY AND TWICE ALREADY AS DRIVING ON THE CITY ROADS THE SHIFTER DROPPED DOWN AND WASN'T SHIFTING AT ALL OR CATCHING SPEED

Power Train
Filed Sep 4, 201975,118 milesAR

WHILE SHIFTING INTO ANY GEAR OR JUST WHILE DRIVING ALONG THE ROAD THE SERVICE SHIFTER WARNING LIGHT WILL BEEP AND SHOW ON THE SCREEN PANEL. VERY SCARY AND ANNOYING. THE WARNING WILL SHOW AND STAY ON AT TIMES ALL WHILE BLOCKING THE SPEED DISPLAY. THIS HAPPENS WHILE THE CAR IS STATIONARY AS WELL AS WHEN YOUR DRIVING. MOST OF THE TIME IT'S WHEN YOUR CHANGING GEARS. BUT HERE RECENTLY IT HAPPENS ALSO WHILE DRIVING WITH NO GEARS BEING SHIFTED AT THE TIME. THE DISPLAY WILL GET STUCK ON THAT WARNING AND YOU CAN'T SEE ANYTHING ELSE.

Power Train
Filed Aug 31, 201953,000 milesCO

SERVICE TRANSMISSION LIGHT CAME ON WHILE DRIVING AND LOST POWER TO THE ENGINE. COULD NOT ACCELERATE. HAD TO PULL THE CAR OFF THE ROAD. WILL NOT RESET ITSELF. THE CAR IS UNDRIVEABLE. 2014 JEEP CHEROKEE

Power Train
Filed Aug 30, 201955,000 milesKY

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE DID NOT MOVE WITHOUT WARNING. THE VEHICLE WAS TOWED TO BIG M CHRYSLER DODGE JEEP RAM (859-885-3367, LOCATED AT 1010 ELIZABETH ST, NICHOLASVILLE, KY 40356) WHERE THE TECHNICIAN UPDATED THE COMPUTER SYSTEM, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V447000 (POWER TRAIN) AND TOOK THE VEHICLE TO THE SAME DEALER WHO ONCE AGAIN REPROGRAMMED THE TRANSMISSION CONTROL MODULE. THE VEHICLE WAS REPAIRED; HOWEVER, THE CONTACT DID NOT BELEIVE THE FAILURE WAS REMEDIED. THE FAILURE MILEAGE WAS 55,000.

Unknown or Other
Filed Aug 30, 201983,000 milesFL

SERVICE SHIFTER MESSAGE LOCKS SPEEDOMETER SCREEN AND ALL GEARS LIGHT UP TO DISPLAY PRND. THIS HAPPENED WHILE VEHICLE WAS IN MOTION. ALSO HAPPENS WHEN PARKED WITH THE CAR RUNNING AND WHEN SHIFTING INTO REVERSE.

Power Train
Filed Aug 28, 201940 milesMA

IN JANUARY I WAS DRIVING ON 391S (HIGHWAY) AND THE DASH LIT UP WITH THE ENGINE LIGHT, BREAK LIGHT, OIL LIGHT. A MESSAGE APPEARED STATING "SERVICE TRANSMISSION. RESTART IN PARK WITH VEHICLE AT ZERO SPEED" THE GEAR SHIFT STARTED BLINKING WHILE IT WAS IN DRIVE, I PULLED OVER AND WHEN I TRIED TO PARK A LOUD CLUNKY SOUND WAS MADE AND THE VEHICLE JOLTED FORWARD (SAME WOULD OCCUR WHEN SHIFTING IN REVERSE). JEEP SERVICED IT STATING IT WAS RECALLS AND IT WAS FINE. IN MAY WHILE ON 91S (HIGHWAY) THE CAR DID THE EXACT SAME THING AGAIN. JEEP SERVICED IT STATING IT WAS AGAIN FINE. I COMPLAINED STATING A CAR WITH UNDER 50K MILES SHOULD NOT HAVE THIS ISSUE AND EVENTUALLY THEY TOLD ME IF IT HAPPENED AGAIN THEY WOULD REPLACE THE TRANSMISSION. IN AUGUST (THIS CURRENT MONTH) IT OCCURED AGAIN ON 91N(HIGHWAY). SAME EXACT THING, AND JEEP AGAIN SERVICED THE VEHICLE STATING IT WAS MORE RECALLS AND IT WAS FINE. I COMPLAINED MULTIPLE TIMES STATING THEY HAD TOLD ME THEY WOULD REPLACE THE TRANSMISSION AND THEY SAID THAT THE DEALER STATED IT WAS SAFE TO DRIVE AND THEY WOULD NOT DO THAT. IT HAS 52K MILES AND I HAVE HAD TRANSMISSION PROBLEMS NOW 3 TIMES ON A HIGHWAY WITHIN THE LAST 8 MONTHS. BEYOND A SAFETY CONCERN AND I CAN NOT SAY ENOUGH HOW SCARED I AM TO CONTINUE DRIVING IT. I HAVE BEEN LUCKY NOT TO CAUSE OR BE IN AN ACCIDENT SO MANY TIMES BUT WHY SHOULD I CONTINUE TO RISK IT. I WENT TO PARK THE CAR YESTERDAY AND WHILE IN REVERSE IT JOLTED FORWARD ABOUT TWO FEET BEFORE STARTING TO GO BACKWARDS. IT HAS C

Electrical System
Filed Aug 28, 201975,000 milesTX

SERVICE SHIFTER LIGHT CONSISTENTLY COMES ON. SPOKE WITH DALLAS DODGE CHRYSLER JEEP AND THEY INDICATED THEY HAVE HAD NUMEROUS COMPLAINTS ABOUT THE SAME PROBLEM AND JEEP HAS REDESIGNED THE PART AS THERE WAS A FLAW IN THE ORIGINAL DESIGN. NUMEROUS FORUMS DETAIL THE PROBLEM AS WELL.

Power Train
Filed Aug 27, 201994,000 milesNY

THE MIL HAS BEEN ON AND OFF, THE SERVICE 4 WHEEL DRIVE WARNING ILLUMINATES, THE PARKING BRAKE WARNING ILLUMINATES, THE TRANSMISSION FEELS LIKE IT IS SHIFTING INTO NEUTRAL AND THERE IS A MAJOR LOSS OF POWER. THE DEALER INFORMED ME THAT OUR 2014 JEEP CHEROKEE NEEDS A NEW TRANSMISSION ASSEMBLY AND DTCM MODULE.

Electrical System
Filed Aug 27, 2019111,000 milesNY

MY VEHICLE WAS TAKEN TO A JEEP DEALER TO TAKE CARE OF TWO OTHER RECALL ISSUES. I PARKED IT AT THE DEALERSHIP THE EVENING BEFORE THE SERVICE WAS TO BE DONE. OTHER THAN THE TWO RECALLS NOTHING WAS WRONG WITH MY VEHICLE. THE NEXT DAY THE DEALERSHIP CALLED TO TELL ME THAT THE RECALLS WERE DONE BUT WHEN THEY DROVE IT IN TO BE REPAIRED, THE 'SERVICE SHIFTER' LIGHT WAS ON. IT WAS NOT THE EVENING BEFORE. OUT OF NO WHERE THIS LIGHT CAME ON AND NOW IT WILL NOT GO OUT AND I HAVE NO LIGHTS INDICATING IF I AM IN PARK, REVERSE, NEUTRAL OR DRIVE OR (+\-). THE VEHICLE WAS STATIONARY WHEN THIS OCCURRED. I ALSO CAN NOT VIEW THE EXACT SPEED I AM TRAVELING AT, OR ANY OF THE COMPUTER OPTIONS THAT WERE AVAILABLE ON THE VEHICLE, THAT AREA JUST READS 'SERVICE SHIFTER.'

Power Train
Filed Aug 27, 2019100,300 milesIN

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT TOOK THE VEHICLE TO JEFF WYLER CHRYSLER JEEP DODGE OF LAWRENCEBURG (875 E EADS PKWY, LAWRENCEBURG, IN 47025, 812-537-2525) TO BE SERVICED PER NHTSA CAMPAIGN NUMBER: 19V447000 (POWER TRAIN). AFTER THE VEHICLE WAS SERVICED AND WHILE ACCELERATING FROM A COMPLETE STOP, THE VEHICLE BEGAN TO STALL AND JERK WITHOUT WARNING. THE CONTACT MADE MULTIPLE ATTEMPTS TO REACH THE DEALER WHERE THE VEHICLE WAS SERVICED AND THE MANUFACTURER; HOWEVER, HER CALLS WERE NOT RETURNED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,300.

Power Train
Filed Aug 27, 201938,000 milesPA

HAD THE RECALL FOR THE TRANSMISSION CONTROL MODULE DONE HOPING THAT WOULD SOLVE THE ISSUE, BUT IT DIDN'T. OUR CAR WHEN AT A STAND STILL OR WHEN DRIVING THE CAR WILL ALL OF A SUDDEN BE STUCK IN A GEAR AND THEN FIND ITSELF REAL HARD. RECENTLY THE CAR WAS AT A GAS STATION AND WENT TO PUT IT INTO DRIVE AND IT WOULDN'T MOVE, THEN ALL OF SUDDEN BOOM IN GEAR IT DROPS.

Power Train
Filed Aug 26, 201971 milesCO

I HAVE A 2014 JEEP CHEROKEE WITH 71K MILES. FOR MORE THAN 6 MONTHS I HAVE NOTICED THAT THE CAR TAKES A LOT OF EFFORT TO SPEED, AND WHEN IT DOES THE RPM IS SO HIGH AND IT FEELS THAT THE ENGINE IS GOING TO BURN OUT. IT IS LIKE THE GEARS ARE STUCKED. I TOOK IT TO THE DEALER AND THEY SAID THAT EVERYTHING WAS GOOD, EXCEPT MY ENGINE MOUNTS. I CHANGED THAT; HOWEVER, THE PROBLEMS CONTINUES. 5 DAYS AGO I HAD THE SERVICE SHIFTER MESSAGE COME UP ON MY SCREEN. IT HIGHLIGHTED ALL MY GEARS LIGHTS RED AND THE SCREEN WAS LOCKED TO SERVICE SHIFTER. THEY SAID THAT EVERYTHING WAS FINE, BUT OBVIOUSLY THE CAR HAVE SOME ISSUES WITH THE TRANSMISSION.

Power Train
Filed Aug 24, 201981,751 milesMN

I TOOK MY 2014 JEEP CHEROKEE INTO THE JEEP DEALERSHIP FOR SERVICE RECALL V69 SOFTWARE UPDATE. AFTER THE NEW TRANSMISSION SOFTWARE WAS UPDATED, A NEW ERROR CODE BECAME PRESENT - SERVICE SHIFTER. THIS CODE WAS NEVER PRESENT BEFORE AND I WAS TOLD BY THE JEEP DEALER THAT I WOULD HAVE TO HAVE MY ENTIRE SHIFTER REPLACED. IN ADDITION, I DON'T EVEN KNOW IF IT IS SAFE TO DRIVE MY VEHICLE WHILE THIS CODE IS PRESENT.

Power Train
Filed Aug 23, 201936,000 milesVA

WHEN I STARTED THE VEHICLE IT GAVE AN ERROR MESSAGE SAYING SERVICE SHIFTER AND ALL RED LIGHTS ON THE PARK REVERSE DRIVE AREA BESIDE SHIFTER. SO I TURNED IT OFF AND RESTARTED IT AND THE PROBLEM DIDN'T SHOW. AFTER RESEARCHING ONLINE, I SEE IT HAPPENS OFTEN ON THE CHEROKEE WITH VERY FEW MILES ON THEM. MINE HAS ABOUT 36,000 MILES. PLEASE RECALL BEFORE PEOPLE DIE FROM THESE DEATHTRAP VEHICLES!!!!! THIS ISN'T MY FIRST SERIOUS ISSUE WITH THIS CAR. I PAID $24K A YEAR AGO FOR THE CAR AND THIS SHOULD NOT BE HAPPENING BUT YET, IT'S HAPPENING TO LOTS OF OWNERS. WHERE ARE YOU? WHY AREN'T YOU HELPING? DON'T YOU WANT TO KEEP INNOCENT VICTIMS SAFE? PLEASE PLEASE HELP!

Power Train
Filed Aug 23, 201940,100 milesMA

THE SHIFTER NOW SHOWS ALL THE RED LED LIGHTS FOR THE GEARS AND THE DASH BOARD DISPLAY SHOWS SHIFTER SERVICE. THIS HAPPENED AFTER THE RECALL FOR THE TRANSMISSION V69/NHTSA 19V-447 RECALL AT THE JEEP DEALER.

Electrical System
Filed Aug 23, 201972,000 milesNJ

MY JEEP IS POPPING OUT OF GEAR, TELLS ME TO SHUT OFF THE VEHICLE AND RESTART IT. I WENT TO DODGE TO IND OUT IF IT COULD BE FIXED AND THEY SAID SINCE ITS NOT APART OF THE RECALL THAT WE WILL HAVE TO PAY OUT OF POCKET. THERE IS A RECALL ON THIS JEEP FOR THE 6 CYLINDER 2014, ITS FOR THE SAME THING MY JEEP IS DOING. THIS IS NOW HAPPENING ALMOST EVERYDAY, IM AFRAID MY VEHICLE WON'T TURN ON ONE DAY AND IM GONNA GET HIT BY ANOTHER CAR OR WORSE.

Engine
Filed Aug 21, 201985,000 milesPA

TRANSMISSION SLIPS, CAUSING EXCESSIVE RPMS, ABRUPT AND JOLTING SHIFTS, AND SUDDEN VARIATIONS IN RPMS. THIS HAS BEEN AN ISSUE WITH THE VEHICLE FOR SEVERAL YEARS. HAVE TIRED MULTIPLE TIMES GOING TO DEALER TO HAVE THE ISSUE SOLVED, BUT HAVE ONLY BEEN GIVEN NEW UPDATES WHICH HAVE FAILED TO SOLVE THE PROBLEM.

Power Train
Filed Aug 21, 2019CA

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHEN THE GEAR SHIFTER WAS PLACED INTO DRIVE, THE VEHICLE WOULD REVERSE AND FAILED TO OPERATE AS NEEDED. THE CONTACT HAD TO MAKE SEVERAL ATTEMPTS TO RESTART THE VEHICLE FOR IT TO OPERATE PROPERLY. THE CONTACT STATED THAT THE SERVICE TRANSMISSION INDICATOR ILLUMINATED DURING THE FAILURE. THE CONTACT LATER DISCOVERED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V447000 (POWER TRAIN). AUTONATION CHRYSLER DODGE JEEP RAM ROSEVILLE (200 AUTOMALL DR, ROSEVILLE, CA, 916-467-8055) PERFORMED THE RECALL REPAIR, BUT THE FAILURE CONTINUED. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER AND WAS INFORMED THAT SHE WOULD HAVE TO PAY OUT OF POCKET FOR THE DEFECT TO BE RESOLVED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

Power Train
Filed Aug 20, 201941,000 milesKY

SERVICE SHIFTER MESSAGE ON. ALL THE GEAR SHIFT LIGHTS ARE ON. DEALERSHIP REPORTED WIRE HARNESS WIRES ARE 'FRAYED' NEEDS TO BE REPLACED. NEVER HAD ANY WORK DONE IN THAT AREA. HAS TO BE A MANUFACTURING PROBLEM. THIS HAS ALSO CAUSED THE FOLLOWING ENGINE CODE TO ARISE. P0222 DESCRIPTION THE THROTTLE POSITION SENSOR/SWITCH IS LOCATED ON THE THROTTLE BODY OF THE INTAKE MANIFOLD AND THE PEDAL POSITION SENSOR/SWITCH IS PART OF THE ACCELERATOR PEDAL ASSEMBLY. THESE SENSORS TELL THE ENGINE CONTROL MODULE (PCM) HOW FAST THE DRIVER WANTS TO GO AND HOW QUICKLY IT NEEDS TO GET UP TO SPEED. WHEN THE PCM DETECTS A PROBLEM WITH THIS SENSOR OR THE CIRCUIT FOR THE SENSOR, IT WILL SET CODE P0222.THE PCM MAY ALSO LIMIT THE SPEED OF THE VEHICLE TO 20 MILES PER HOUR OR LESS ("LIMP HOME MODE") TO PROTECT THE ENGINE AND THE DRIVER DUE TO THE CONTROL MODULE'S INABILITY TO ACCURATELY DETECT THE ENGINE PERFORMANCE BEING REQUESTED. ALMOST CAUSED ME TO WRECK GOING TO WORK.

Power Train
Filed Aug 20, 2019WV

TRANSMISSION WILL NOT MOVE FROM PARK, ERROR MESSAGE 'SERVICE TRANSMISSION ', 'SERVICE PARK BRAKE' 'TRANSMISSION SHIFTS VERY HARD AT TIMES' VEHICLE CANNOT BE MOVED AT TIMES UNTIL BATTERY IS DISCONNECTED AND I THINK COMPUTER RESETS. MAY NEED TO DISCONNECT MORE THAN ONCE TO CORRECT. JEEP HAS NO REMEDY, THEY SAY MUST SEE ERROR MESSAGES OR CONDITION BEFORE THEY CAN FIX. THROUGH RESEARCH I HAVE FOUND 9 SPEED TRANSMISSION IS DEFECTIVE, I AM NOT THE ONLY PERSON HAVING THIS PROBLEM. JEEP HAS NO FIX AND HAS BOUGHT BACK SOME OF THESE VEHICLES FROM OWNERS. CAN I USE THE LEMON LAW TO REMEDY THIS PROBLEM? THIS HAS OCCURRED NUMEROUS TIMES SINCE I'VE OWNED VEHICLE. .

Electronic Stability Control (esc)
Filed Aug 19, 201985,000 milesKY

VEH IN MOTION, SERVICE SHIFTER, THIS STARTED AFTER THEY FIXED THE RECALL FROM THE REPROGRAM TRANSMISSION CONTROL.

Steering
Filed Aug 19, 201974,225 milesNY

WAS DRIVING MY 2014 JEEP CHEROKEE AND A STEERING WHEEL WITH AN EXCLAMATION ICON POPPED UP ON THE DASH AND I RECEIVED A WARNING TO SERVICE THE POWER STEERING. THEN A TRACTION ICON LIT UP AND IMMEDIATELY THE STEERING WHEEL STIFFENED AND I COULDN'T STEER; I WAS GOING 65MPH ON THE HIGHWAY! I ATTEMPTED TO TROUBLESHOOT THE PROBLEM BUT IT'S ELECTRIC POWER STEERING AND THERE'S NO CHECK ENGINE LIGHT OR CODES TO SCAN. I'M CURRENTLY WAITING FOR A FLATBED TO TOW THE JEEP BACK TO THE DEALERSHIP WHERE I BOUGHT THE CAR LESS THAN 2 MONTHS AGO. CHRYSLER SAID THEY'VE NEVER HEARD OF THIS ISSUE AND IT'S NOT PART OF ANY RECALL SO THIS WILL BE AN ADDITIONAL EXPENSE TO REPAIR.

Engine
Filed Aug 19, 2019103,000 milesTX

AFTER FUELING, THE JEEP WILL START SURGING, THE IDLING BECOMES ERRATIC AND THEN IT WILL STALL OUT WITH THE PARKING BRAKE LIGHT COMING ON, SERVICE TRANSMISSION LIGHT COMES ON, THE D ON THE IP FLASHES AND WHEN PLACING GEAR SELECTOR FROM D TO P, THE JEEP MAKES A LOUD CLUNK WHICH CAN BE FELT THRU THE FLOOR. SHIFTING INTO ANY OTHER GEAR DOES THE SAME. THIS HAS HAPPENED OVER 10 TIMES SINCE PURCHASING NEW. WE NEVER TOP OFF THE FUEL TANK AND TAKE CARE TO FILL UP IF TANK SHOWS 1/4 FULL. IT'S BEEN TO THE DEALER, AT LEAST TWICE, TO HAVE THE TRANSMISSION "FLASHED" BUT THE PROBLEM KEEPS RECURRING. EACH TIME THE DEALER (GREENVILLE CHRYSLER, GREENVILLE, TX) TRIES TO CHARGE US A DIAGNOSTIC FEE WHICH WE ADAMANTLY REJECT AFTER THE FIRST TIME BECAUSE THE PROBLEM IS EXACTLY THE SAME. JUST 4 DAYS AGO, MY WIFE WAS TURNING LEFT AT A LIGHT FROM A STOP, AFTER FUELING, AND IT STALLED IN THE MIDDLE OF THE INTERSECTION. SHE WAS ABLE TO RESTART IT AND DRIVE BUT SHE COULD HEAR THE LOUD CLUNK WHEN PUTTING IT IN D. SHE IMMEDIATELY CAME HOME AND PARKED IT AND I CONFIRMED THE CEL, SERVICE TRANSMISSION LIGHT, PARKING LIGHT, FLASHING D ON THE IP AND I SWITCHED FROM P TO D AND R AND IT CLUNKED EACH TIME. I UNPLUGGED THE BATTERY TO SEE IF IT WOULD CLEAR ANY CODES AND "RESET" AND LET IT SIT OVERNIGHT AND THIS MORNING IT STARTED UP FINE WITH NO WARNING LIGHTS ON THE IP. WE TOOK IT THIS AFTERNOON TO PICK UP OUR SON FROM SCHOOL AND IT DID THE SAME THING WITH ALL THE WARNING LIGHTS, CLUNKING WHEN SHIFTING GEAR AND WE

Power Train
Filed Aug 19, 201971,254 milesAZ

AFTER THE VEHICLE IS WARMED UP THE TRANSMISSION DOESN'T WANT TO SHIFT. ON TAKE OFF FROM A DEAD STOP IT'LL BE IN 3RD GEAR AT 10 MPH. THE VEHICLE HAS BEEN TO THE DEALER SEVERAL TIME FOR THIS ISSUE AND I'M TOLD THERE AREN'T ANY ISSUES. ALSO WHEN TURNING OUT IN TRAFFIC THE VEHICLE HAS STALLED NUMEROUS TIMES WITH MY 3 YEAR OLD SON IN THE BACK. THIS VEHICLE IS UNSAFE AND THE WORST PURCHASE I HAVE EVER MADE.

Electronic Stability Control (esc)
Filed Aug 18, 201951,000 milesMD

I STARTED MY CAR EARLY IN THE MORNING TO GO TO WORK AND AFTER A COUPLE OF FEET OF DRIVING THE VEHICLE, THE ENGINE TURNED OFF AND BATTERY LIGHT CAME ON. BATTERY IS SUFFICIENTLY CHARGED. TURNED THE CAR BACK ON, DROVE A COUPLE MORE BLOCKS AND IT DID IT AGAIN, THEN AGAIN WHILE TRYING TO GET ON THE FREEWAY.

Engine
Filed Aug 18, 201947,000 milesMD

ON 3 OCCASIONS SINCE OBTAINING THIS CAR IT HAS STALLED, STRUGGLED WITH POWER, AND WOULD SUDDENLY STOP WHILE MOVING IN TRAFFIC. THE DASHBOARD WOULD LIGHT UP, THE CAR WOULD GIVE SEVERAL MESSAGES AND WOULD REFUSE TO START. THE MOST DANGEROUS TIME WAS WHEN TRAVELING AT 35MPH THERE WAS A LOUD BOOM AND THE CAR SUDDENLY STOPPED JERKING ME VISCIOUSLY AND FORCING SEVERAL CARS BEHIND ME TO SLAM ON BRAKES, NEARLY FORCING AN ACCIDENT. WHEN TAKEN TO THE DEALERSHIP I WAS TOLD THE SOFTWARE NEEDED TO BE UPDATED. THIS HAS HAPPENED TWICE WITH SUDDEN STOPS AND THE FIRST TIME IT JUST WOULDN'T GAIN POWER AND WAS SHIFTING VERY HARD. THE CAR HAS BEEN IN THE SHOP AND I HAVE DRIVEN LOANERS MORE THAN THIS VEHICLE I PURCHASED IN JANUARY. I FEAR FOR MY LIFE AND WILL NOT TAKE A ROAD TRIP BECAUSE OF WHAT MAY HAPPEN. PLEASE HELP!!!

Power Train
Filed Aug 15, 201989,000 milesIL

THE TRANSMISSION HOLDS OUT FOR A FEW SECONDS BEFORE CHANGING TO THE NEXT GEAR IN THE FISRT AND SECOND GEARS; THEN A JOLT IS FELT AS THE GEAR SHIFTS

Power Train
Filed Aug 15, 201922,000 milesIL

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE RECEIVED A SOFTWARE UPDATE FOR NHTSA CAMPAIGN NUMBER: 19V447000 (POWER TRAIN); HOWEVER, THE CONTACT EXPERIENCED FAILURES AFTERWARDS. WHILE REVERSING FROM A PARKING SPOT, THE GEAR SHIFTER WAS SHIFTED INTO DRIVE; HOWEVER, THE VEHICLE FAILED TO RESPOND. THE GEAR SHIFTER WAS PLACED INTO PARK AND SHIFTED BACK INTO DRIVE, AND THE VEHICLE OPERATED AS INTENDED. ADDITIONALLY, THE CONTACT STATED THAT THERE WAS SLIPPAGE IN THE TRANSMISSION. THE RECALL REPAIR WAS PERFORMED BY FIELDS CHRYSLER JEEP DODGE RAM GLENVIEW (LOCATED AT 2800 PATRIOT BLVD, GLENVIEW, IL 60026, (847) 446-5100). THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER TO BE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.

Power Train
Filed Aug 15, 201959,500 milesNC

CAR WOULD NOT GO IN GEAR AT STOP LIGHT. SHUDDERING AND LURCHED. IT FELT LIKE WE'D BEEN HIT. ALL KINDS OF LIGHTS START FLASHING (ENGINE TRANSMISSION KEY FOBLICENSE PLATE LIGHT OUT, ETC) ON THE DASH. COULDN'T GET TO SHUT OFF, CHANGE GEAR OR ANY COMMANDS. FINALLY ABLE TO GET TO PARK TO SHUT OFF. RESTARTED AND STARTED MOVING AND SEEMED OK. AT THE NEXT STOPLIGHT IT DID THE SAME THING. WOULDN'T ENGAGE IN GEAR THEN THE SHUDDER FINALLY GOT GOING AND THEN LOST POWER AND SLOWLY STALLED. MANAGED TO GET TO A PARKING LOT AND STALLED AGAIN SITTING IN IDLE. AFTER LETTING SIT FOR 30 MINUTES OR SO IT STARTED AND RAN OK. IT'S LIKE ELECTRONIC BRAIN WENT CRAZY FOR A BIT. WE'VE HAD ISSUES WITH THE TRANSMISSION SHIFTING HARD OR HESITATION AT LOWER GEARS OFF AND ON SINE WE'VE HAD IT. YOU HAVE TO CHANGE DRIVING STYLE AND MAKE SURE YOU DON'T NEED TO MAKE A QUICK MOVE BECAUSE YOU DON'T KNOW HOW IT WILL RESPOND. EVERY TIME WE TAKE IT IN WE'RE TOLD THEY DID AN UPDATE TO THE SOFTWARE AND SHOULDN'T HAVE ANY OTHER ISSUES. AT THIS POINT I'M SCARED TO DRIVE IT!

Engine
Filed Aug 14, 201963,000 milesTX

CAR LITERALLY STOPS WORKING WHILE DRIVING, LOCKING STEERING AND NO POWER BRAKES TO STOP. HAS HAPPENED TWICE, WHILE TURNING BOTH DIRECTIONS. OTHERS ONLINE HAVE HAD IT HAPPEN WHILE DRIVING STRAIGHT, AND CRASHED AS A RESULT. JEEP DEALER BLAMES OIL LEVEL, TRANSMISSION, AND SOFTWARE, BUT NO FIXES HAVE HELPED. CURRENTLY INSTALLING NEW TRANSMISSION DUE TO HORRIBLE SHIFTING. DEALER STATES OIL LEVEL CAN BE 1/4" LOW ON THE DIPSTICK (WITHIN THE SAFE ZONE) AND IT CAN MAKE THE CAR QUIT RUNNING WHILE YOU ARE DRIVING 70 MPH DOWN THE HIGHWAY! MANY OTHERS HAVE EXPERIENCED THE SAME ISSUES! THIS IS A DANGEROUS CAR THAT MUST BE TAKEN OFF THE ROAD IMMEDIATELY.

Electrical System
Filed Aug 14, 201953,000 milesTN

SEVERAL GEAR SHIFTER INDICATOR LIGHTS ARE ON AT THE SAME TIME. WITH NO INDICATION IF THE VEHICLE IS IN REVERSE OR DRIVE. TALK TO THE DEALERSHIP AND THEY SAID THERE ARE WIRES BROKEN AND THE WIRE HARNESS NEEDS TO BE REPLACED. I BELIEVE THIS IS A MANUFACTURING DEFECT, HOW CAN ANYTHING I DID CREATE THIS MALFUNCTION BUT I'M BEING CHARGED FOR THE REPAIRS.

Electrical System
Filed Aug 14, 2019NY

3RD TIME SINCE PURCHASING THIS VEHICLE.NO WARNING I TURN IT OF WONT CRANK TUNR OVER NOTHING.LIGHTS STILL WORKING

Power Train
Filed Aug 14, 201919,866 milesFL

TRANSMISSION FAILED 07/21/2016. CAR REFUSED TO START AND HAD BOTH CHECK ENGINE AND SERVICE TRANSMISSION MESSAGES. DEALER REPLACED TRANSMISSION WITH 2016 MODEL THAT WAS SUPPOSED TO SOLVE THE ISSUES. AT THIS POINT THE CAR HAS 19,866 MILES SHOWING. ON 5/29/2019, SAME PROBLEM SHOWED UP, CAR REFUSED TO START, CHECK ENGINE AND SERVICE TRANSMISSION MESSAGES. AFTER A WEEK AT THE DEALERSHIP I WAS ADVISED THAT THE BEST GUESS? WAS I NEEDED TO REPLACE THE CONTROL MODULE AT A COST O 900.00 SINCE IT IS OUT OF WARRANTY. I ASKED IF THIS DID NOT FIX IT WOULD THEY BUY THE MODULE BACK AND WAS ADVISED NO. CURRENTLY THE CAR IS SITTING IN THE DRIVEWAY, I AM AFRAID TO ATTEMPT TO DRIVE IT AND FEAR THE TRANSMISSION WILL FAIL WHILE I AM ON THE HIGHWAY AND BECOME INVOLVED IN AN ACCIDENT AS I ATTEMPT TO GET IT OFF THE ROAD. THE TRANSMISSION FAILURE KEEPS THE ENGINE FROM OPERATING.

Power Train
Filed Aug 12, 201964,310 milesIN

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 40 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND "SERVICE TRANSMISSION" APPEARED ON THE INSTRUMENT PANEL. WHILE APPROACHING A RED LIGHT, THE SPEED DECREASED. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE DID NOT ACCELERATE. THE CONTACT SHIFTED THE VEHICLE INTO PARK AND DRIVE, AND DROVE HOME VERY SLOWLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED; HOWEVER, AN APPOINTMENT WAS SCHEDULED FOR AUGUST 12, 2019 WITH A MECHANIC. THE CONTACT ALSO RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V447000 (POWER TRAIN). THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,310.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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