TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING 40 MPH, THE VEHICLE SEIZED AND THE ENGINE REVVED AS THE ACCELERATOR PEDAL WAS APPLIED. WHEN THE BRAKE PEDAL WAS APPLIED, THE RPMS INCREASED TO HIGH. THE "SERVICE TRANSMISSION" MESSAGE WAS DISPLAYED. THE VEHICLE WAS TAKEN TO LARRY H. MILLER CHRYSLER DODGE JEEP RAM (1800 W 104TH AVE, WESTMINSTER, CO 80234, (720) 907-0928), BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE DEALER STATED THAT A SOFTWARE UPDATE WAS NEEDED AND THE OIL WAS LOW. THE REPAIRS WERE MADE, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE AN OIL CHANGE WAS COMPLETED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO A LOCAL DEALER. THE FAILURE MILEAGE WAS 88,000.
2014 Jeep Cherokee complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2014 record →
MY VEHICLE KEEPS SHIFTING INTO NEUTRAL & SURGING WHILE DRIVING EVERY TIME. IT IS VERY SCARY & DANGEROUS.I SAW THERE HAS BEEN 2 RECALLS ISSUED FOR THIS PROBLEM, S55 &V69 BUT MY VIN# ISN'T IN THE LIST. IS THERE ANYTHING I CAN DO?
WHEN SHIFTING INTO PARK ALL THE INDICATOR LIGHTS FOR ALL GEARS (PRND) LIGHT UP WHILE IN DRIVE. THE VEHICLE IS NOT IN SPORT MODE.
THE VEHICLE UNEXPECTEDLY SHIFTS TO NEUTRAL WHEN DRIVING. IT HAS ALWAYS BEEN AT LOWER SPEEDS FORTUNATELY. THIS HAS HAPPENED MANY TIMES IN THE PAST AND I TAKE IT TO THE DEALERSHIP.. THEY DO SOMETHING FOR AN HOUR OR TWO AND THEN IT WORKS OKAY FOR MAYBE A YEAR BEFORE THE ISSUE STARTS HAPPENING AGAIN. NEED NEW TRANSMISSION!
THE TRANSMISSION IS CONSTANTLY MESSING UP
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT HE DID NOT RECEIVE NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V447000 (POWER TRAIN) UNTIL HE ATTEMPTED TO SELL THE VEHICLE. THE CONTACT CALLED BOB BAKER CHRYSLER JEEP DODGE RAM AT 760-431-3000 (LOCATED AT 5555 CAR COUNTRY DR, CARLSBAD, CA 92008) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE RECALL LIMITED THE CONTACT'S ABILITY TO SELL THE VEHICLE AT ITS FULL VALUE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
WHEN DRIVING MY CAR, THE TRANSMISSION ROUGH SHIFTS UNEXPECTEDLY CAUSING A JERKING MOVEMENT, VERY SCARY TO DRIVE WHEN THIS HAPPENS.
STARTED MY VEHICLE FROM PARK, AND NOTICED THAT THE INDICATOR LIGHTS NEXT TO THE SHIFTER WERE ALL RED.
STARTING MAY 2019 THE TRANSMISSION LIGHTS/CHECK ENGINE LIGHT STARTED COMING ON WHEN PLACING INTO GEAR AND IT WAS LIKE BEING IN NEUTRAL. MAY 2019 THE DEALER DID A FLASH UPDATE. JUNE 28TH LIGHTS CAME BACK ON, WHEN SHIFTING GEARS NO POWER, FEELS LIKE YOU ARE IN NEUTRAL. THIS IS WHAT STARTED IN MAY. A WEEK LATER THE DEALER CHANGED THE POWER MODULE FOR THE TRANSMISSION. TWO WEEKS LATER IT'S BACK AT THE DEALER WHERE IT HAS BEEN SITTING WITH THE EXACT SAME ISSUES OF SHIFT INTO GEAR AND FEELS LIKE YOU ARE IN NEUTRAL. WHEN THE GEAR FINALLY CATCHES IT TAKES FOREVER TO GET OUT OF 1ST GEAR. THIS TIME THEY ARE REPLACING THE VALVE BODY ON THE TRANSMISSION. THEY TRIED TO REPLACE THE TRANSMISSION, HOWEVER, THEY WERE TOLD THERE ARE NO TRANSMISSIONS IN THE STATES AND WOULD HAVE TO COME FROM OVER SEAS. IN ABOUT 140 DAYS. WHAT EXACTLY ARE CONSUMERS SUPPOSED TO DO FOR 140 DAYS? WE HAVE PUT ENOUGH MONEY INTO THIS JEEP WHEN JEEP KNEW THEY HAD PROBLEMS AND HAVE TAKEN NO RESPONSIBILITY FOR THEM. JEEP NEEDS TO STEP UP TO THE PLATE AND FIX THEIR PRODUCT AND REIMBURSE ALL MONIES CONSUMERS HAVE SPENT. RENTING A CAR IS NOT CHEAP!
VEHICLE WILL HAVE JERK AND KNOCK DURING ACCELERATION. IT'S OCCURRING MORE OFTEN IN THE LAST MONTH. IT ALSO LOST POWER TO THE TRANSMISSION CAUSING IT TO CUT OFF. IT IS DANGEROUS WHILE DRIVING AND I NEVER KNOW WHEN IT WOULD OCCUR
DRIVESHAFT HAS GONE BAD AT 29,000 MILES. SHUDDERS AT SLOW TAKE OFF AND DRIVESHAFT CAUSES KNOCKING SOUND FROM BOTTOM OF VEHICLE WHEN ACCELERATING
STARTING AT THE BEGINNING OF THIS MONTH MY CAR WILL RANDOMLY SHUT OFF AND STATE TO 'SHIFT GEAR INTO PARK' THE GEAR SHIFT LIGHTS ON ALL LETTERS LIGHT UP RED AND THE CAR TAKES ABOUT 20 MINUTES TO START BACK UP. TODAY IT HAPPENED THREE TIMES IN A ROW WHILE IN THE CAR WITH MY DAUGHTER AND IT HAS ME PETRIFIED. WE WENT UP THE HILL BY OUR HOME AND IT HAPPENS AND THE CAR STARTED GOING BACKWARDS.
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V447000 (POWER TRAIN). WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE WOULD NOT SHIFT INTO HIGH GEAR AND CAUSED THE ENGINE TO REV. THE CONTACT TOOK THE VEHICLE TO LARRY H. MILLER COLORADO JEEP (350 S HAVANA ST, AURORA, CO 80012, (720) 262-2215) AND WAS INFORMED THAT THE REMEDY WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.
WHILE DRIVING DOWN THE STREET MY CAR SWITCH FROM 4WD TO NEUTRAL AND STARTED MAKING A VERY LOUD NOISE, THEN SUDDENLY STOPS IN THE MIDDLE OF THE ROAD. I WAS UNABLE TO DRIVE FORWARD AT ALL. TO BE ABLE TO GET OUT OF THE ROAD I HAD TO DRIVE BACKWARDS INTO A PARKING LOT. THE CAR NOW WONT DRIVE FORWARD.
MY PROBLEM STARTED ABOUT TWO WEEKS AGO WHEN I WENT TO PUT MY CAR INTO REVERSE FROM PARK AFTER HAVING JUST STARTED IT AND IT DROVE FORWARD INSTEAD OF BACKWARDS. I HAD TO PUT IT BACK INTO PARK THEN BACK INTO REVERSE BEFORE IT WOULD GO BACKWARDS (NO I WAS NOT ON A HILL I WAS FLAT, THE CAR WAS ACTING AS THOUGH IT WAS IN DRIVE INSTEAD OF REVERSE). THEN IT PROGRESSED TO I WENT TO CHANGE FROM PARK TO DRIVE AND THE ENGINE JUST REVED WHEN THE GAS WAS PRESSED (ACTING AS THOUGH IT WAS IN NEUTRAL) AND I YET AGAIN HAD TO PUT IT BACK INTO PARK AND TURN IT OFF TO GET IT TO GO INTO THE RIGHT GEAR. THEN IT PROGRESSED TO MY BATTERY NOT WORKING PROPERLY AND MY CAR NOT WANTING TO START UP RIGHT AWAY. AND IT GOT EVEN WORSE TO THE POINT MY CAR NOW SAYS I NEED SERVICE ON THE SHIFTER. I HAVE HAD THIS CAR FOR 9 MONTHS AND I DRIVE IT 10 MILES A DAY (TO AND FROM WORK COMBINED) 5 DAYS A WEEK AND HARDLY EVER ANYMORE THAN THAT. I HAD NEVER HAD ANY PROBLEMS WITH IT BEFORE THIS WEEK AND NOW ALL THESE PROBLEMS ARE POPPING UP AT ONCE.
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FUNCTIONED ABNORMALLY. THE VEHICLE JERKED FORWARD, THE RPMS RACED, AND THE VEHICLE FAILED TO SHIFT FROM PARK INTO OTHER GEARS INTERMITTENTLY. THE VEHICLE HAD TO BE TOWED MORE THAN ONCE TO AN INDEPENDENT MECHANIC. THE MECHANIC REPLACED THE DRIVESHAFT UNDER WARRANTY, BUT THE FAILURES RECURRED. THE VEHICLE WAS TOWED TO TUTTLE-CLICK CHRYSLER JEEP DODGE RAM (3840 AUTO CENTER DRIVE, IRVINE, CA 92618, 949-472-7400). THE DEALER REPLACED THE WHEEL SPEED SENSOR AND THE DRIVESHAFT AGAIN, BUT THE FAILURES RECURRED SHORTLY AFTERWARDS. THE VEHICLE WAS TOWED BY THE CONTACT AND RENDERED UNABLE TO BE DRIVEN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND OFFERED TO TRADE IN THE VEHICLE. THE APPROXIAMTE FAILURE MILEAGE WAS 43,989.
TRANSMISSION SERVICE LIGHT TURNS ON INTERMITTENTLY, IRREGULAR JERKING OR DISENGAGEMENT OF THE TRANSMISSION. WHEN THE CAR IS TURNED OFF AND TURNED IT BACK ON THEN NO ISSUE OR SLIPPING WITH TRANSMISSION.
TRANSMISSION SLIPS INTO NEUTRAL
WHILE DRIVING, THE VEHICLE HAD A HARD SHIFT WHEN STARTING TO ACCELERATE. RECENTLY, I WENT TO LEAVE WORK AND VEHICLE WOULDN'T START AND WAS TOLD IT WAS A FUEL PUMP. FEW DAYS LATER, THE VEHICLE STARTED SEVERAL TIMES. TWO DAYS LATER, I WAS DRIVING ON THE INTERSTATE AND THE RPMS STARTED GOING DOWN AND I EVENTUALLY STALLED OUT LUCKILY I WAS ABLE TO PULL OFF TO THE SIDE. FEW MINUTES LATER THE VEHICLE STARTED AND I MADE IT ALMOST HOME UNTIL MY VEHICLE STALLED OUT AGAIN WHILE SITTING AT A RED LIGHT BUT THIS TIME IN THE MIDDLE OF TRAFFIC. THE BATTERY LIGHT CAME ON BECAUSE THE VEHICLE WAS SHUTTING DOWN. SHIFT TO P MESSAGE CAME UP AS WELL. I TRIED TURNING THE VEHICLE ON AND OFF LIKE I DID BEFORE BUT IT WOULDN'T START. FINALLY AFTER TWO TRIES IT STARTED AGAIN SO I PULLED OFF INTO A PARKING LOT TO WAIT FOR MY DAD. EVEN JUST SITTING IN THE PARKING LOT THE VEHICLE WAS STALLING OUT AND THE SHIFT TO P MESSAGE CAME ON AGAIN. MY FATHER WENT TO LEAVE HIS WORK AND THE VEHICLE SHUT OFF AGAIN AND IT WAS TOWED TO A DEALERSHIP WHERE IT HAS BEEN FOR ALMOST TWO WEEKS NOW AND THEY CAN NOT DUPLICATE THE ISSUE.
TRANSMISSION STOPPED WORKING WHILE DRIVING ON CITY STREET, MAKING LEFT TURN. TRANSMISSION HAD TO BE REPLACED
TL*THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE VEHICLE LOST MOTIVE POWER WHILE DRIVING THE CONTACT WAS ALMOST LEFT STRANDED THE MECHANIC WAS UNABLE TO PINPOINT THE FAILURE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, WITHOUT WARNING THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO GENGRAS CHRYSLER DODGE JEEP RAM , 460 CONNECTICUT BLVD, EAST HARTFORD, CT 06108, (860) 289-0246, TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V447000 (POWER TRAIN). THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,300.
VEHICLE STALLS WHILE DRIVING. TAKEN TO STETLER JEEP IN YORK PA 3 TIMES AND THORNTON JEEP IN RED LION, PA 2 TIMES. THEY WILL DO A "SOFTWARE UPDATE" OR BLAME IT ON THE OIL BEING LOW OR OIL GETTING PAST THE OIL FILTER. THEY WILL SAY IT'S FIXED, IT WILL WORK FOR A FEW MONTHS AND THEN THE ISSUE WILL REOCCUR. CAR WILL STALL/SHUT OFF WHILE DRIVING AND A TRANSMISSION SERVICE MESSAGE COMES UP AND THE CAR WILL BEEP/RING. CAR WILL SOME TIMES WORK AGAIN IF RESTARTED AND SOMETIMES BE INOPERABLE FOR UP TO 25 MINUTES, LEAVING YOU STRANDED ON ROADS AND HIGHWAYS AND UNABLE TO MOVE IT TO SIDE. JEEP DEALERSHIPS ARE NOT ABLE TO FIX AND JUST KEEP SAYING IT NEEDS AN OIL CHANGE, WHICH THEY ARE THE ONES DOING. THIS IS BEEN HAPPENING FOR YEARS AND IS DANGEROUS. JEEP IS DISMISSIVE OF THEIR VEHICLE JUST SHUTTING OFF WHILE DRIVING.
TAKATA RECALL:THE CAR DOESN'T SHIFT PROPERLY, THE CAR TAKES FOREVER TO DRIVE FORWARD AND MAKES A LOUD NOISE WHEN REVERSING. I'VE HAD THE VEHICLE FOR 8 MONTHS. SOMETIMES IT GOES UP TO A HIGH RPM BEFORE IT SHIFTS TO THE SPEED IT NEEDS TO BE AT. THE CAR DOESN'T TAKE OFF FAST ENOUGH. (APPROXIMATELY 12 SECONDS TO GO FROM 0-60MPH) I WAS DRIVING ON THE FREEWAY WHEN THE CAR SUDDENLY ENTERED LIMP MODE AND THE CHECK ENGINE LIGHT WAS ON.
MY PROBLEM STARTED ABOUT A WEEK AGO WHEN I WENT TO PUT MY CAR INTO REVERSE FROM PARK AFTER HAVING JUST STARTED IT AND IT DROVE FORWARD INSTEAD OF BACKWARDS. I HAD TO PUT IT BACK INTO PARK THEN BACK INTO REVERSE BEFORE IT WOULD GO BACKWARDS (NO I WAS NOT ON A HILL I WAS FLAT, THE CAR WAS ACTING AS THOUGH IT WAS IN DRIVE INSTEAD OF REVERSE). THEN IT PROGRESSED TO I WENT TO CHANGE FROM PARK TO DRIVE AND THE ENGINE JUST REVED WHEN THE GAS WAS PRESSED (ACTING AS THOUGH IT WAS IN NEUTRAL) AND I YET AGAIN HAD TO PUT IT BACK INTO PARK AND TURN IT OFF TO GET IT TO GO INTO THE RIGHT GEAR. THEN IT PROGRESSED TO MY BATTERY NOT WORKING PROPERLY AND MY CAR NOT WANTING TO START UP RIGHT AWAY. AND IT GOT EVEN WORSE TO THE POINT MY CAR NOW SAYS I NEED SERVICE ON THE SHIFTER. I HAVE HAD THIS CAR FOR 9 MONTHS AND I DRIVE IT 10 MILES A DAY (TO AND FROM WORK COMBINED) 5 DAYS A WEEK AND HARDLY EVER ANYMORE THAN THAT. I HAD NEVER HAD ANY PROBLEMS WITH IT BEFORE THIS WEEK AND NOW ALL THESE PROBLEMS ARE POPPING UP AT ONCE
19V-447. WE BEGAN HAVING THIS ISSUE LAST YEAR WHERE WE HAD NO IDEA WHAT THE CAUSE OF IT WAS. INITIALLY THE VEHICLE WOULD BEGIN JERKING WHILE ACCELERATING AND CONTINUE EVEN AT HIGH SPEEDS. THIS WAS INTERMITTENT AND WHENEVER WE TOOK THE VEHICLE IN FOR SERVICE ON THIS THEY COULD NOT REPLICATE IT HAPPENING. IT BEGAN GETTING WORSE WITHIN A FEW MONTHS AND ONE DAY LAST MONTH WHEN MY WIFE WAS STOPPED AT AN INTERSECTION WHEN THE LIGHT TURNED GREEN SHE ACCELERATED AND LOST ALL POWER TO THE TRANSMISSION CAUSING THE VEHICLE TO BECOME DISABLED IN THE MIDDLE OF THE INTERSECTION. WE FILED A CLAIM AND HAD OUR VEHICLE TOWED TO THE JEEP DEALERSHIP.. THE VEHICLE WILL SUDDENLY LOSE ALL POWER TO THE GAS AND CAUSE THE VEHICLE TRANSMISSION LIGHT TO COME ON. THE VEHICLE BLINKS THAT IN ORDER TO GET THE JEEP TO START UP AGAIN IT MUST BE SHIFTED INTO PARK AND THEN IT CONTINUES TO BLINK THE TRANSMISSION WARNING. WE'VE BEEN LUCKY TO NOT HAVE BEEN IN AN ACCIDENT YET BUT THIS VEHICLE IS UNSAFE TO DRIVE. WE WERE TOLD ROUGHLY A MONTH AGO WHEN WE BROUGHT IT IN FOR SERVICING AT OUR LOCAL DEALERSHIP IT WAS FLASHED AND FIXED. AFTER RESEARCHING AND FINDING THERE WAS NO FIX, WE WERE CLEARLY MISLEAD BY THE REPAIR SHOP. THIS HAPPENED AGAIN 3 DAYS AGO WHERE IT STOPPED IN THE MIDDLE OF ANOTHER INTERSECTION WHEN MY WIFE WAS ACCELERATING FROM A STOP AND AGAIN WAS DISABLED IN THE MIDDLE OF THE INTERSECTION. IF LEFT FOR A PERIOD OF TIME THE JEEP WILL START WITH THE TRANSMISSION LIGHT ON AND DRIVE FOR A SHORT PERIOD OF TIM
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE SHIFTED GEARS ABRUPTLY. THE CONTACT ALSO STATED THAT THE GEAR FELT AS IF IT SHIFTED INTO NEUTRAL, WHICH CAUSED THE ENGINE TO REV HIGH. THE CONTACT WAS UNABLE TO MOVE THE VEHICLE OUT OF TRAFFIC. THE CONTACT HAD TO DISENGAGE THE ACCELERATOR PEDAL TO STOP THE VEHICLE FROM REVVING HIGH. ON ONE OCCASION, WHILE DRIVING 20 MPH, THE ENGINE REVVED HIGH AND THE SPEED WOULD NOT EXCEED 30 MPH. THE CONTACT HAD TO DECELERATE TO MOVE THE VEHICLE ONTO THE ROAD SHOULDER. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER REGARDING AN UNKNOWN MANUFACTURER RECALL FOR THE TRANSMISSION MODULE REPLACEMENT. THE TRANSMISSION MODULE REPLACEMENT DID NOT CORRECT THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFCTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.
TAKATA RECALL FILL CAR WITH GAS IT WILL SHUT OFF AND LOOSE ALL SOEED CONTROL AND THE SERBICE PARKING BREAK COMES ON WINDSHIELD WIPERS GO YOU LOOSE POWER STEERING LIGHTS FLASH, ALSO CAR WONT GO AGAIN AFTER YOU SLOW DOWN TO INCOMPLETE STOP, ALSO LOOSES ACCELERATION AS YOURE DRIVING WITH NO WARNING WILL SAY TO PUT IN PARK AND WHEN YOU DO YOU EVENTUALLY LOOSE POWER STEERING AND YOU HAVE TO TRY TO RESTART MULTIPLE TIMES TRANSMISSION JUMPS AND JOLTS WHEN SHIFTING GEARS AT ANY RANDOM TIME. THIS ALL HAPPENS VERY RANDOMLY AND GETS WORSE ANY TIME YOU PUT GAS IN ESPECIALLY FILLED UP ALL THE WAY HAVE TAKEN TO DEALER MULTIPLE TIMES AND THEY SAY THERE IS NOTHING WRONG WITH TRANSMISSION THEY CANT GET IT TO DUPLICATE ISSUE THIS HAS BEEN HAPPENING SINCE IVE HAD THE CAR 4 YEARS NOW AND THE OTHER ISSUES WERE SUPPOSEDLY ELECTRICAL CAUSED BY A WATER BOTTLE UNDER MY SEAT BUT YET THE BOTTLE WAS REMOVED AND IM STILL HAVING PROBLEMS
VEHICLE HAS BEEN A CONSTANT HEADACHE. PURCHASED AUG 21, 2018. DECEMBER SOMETHING BROKE, ENDED UP BEING A TRANSFER CASE SHATTERED. DAMAGING OUR RADIATOR. A WEEK AFTER PICKING UP I STILL FELT THE VEHICLE WAS OFF AND TRIED TO RETURN TO DEALER, THEY DIDN'T HAVE ANOTHER TRAILHAWK AND SAID THEY WOULD CALL ME WHEN THEY DID. A FEW MONTHS GONE BY OF HEARING NOTHING. WE DID A TIRE ROTATION AND NOTICED A HUGE DIFFERENCE IN WEAR. OBVIOUSLY THE FRONT END HASNT BEEN RIGHT FOR MONTHS AS AI ORIGINALLY COMPLAINED ABOUT. SCHEDULED THE VEHICLE IN FOR SERVICE AGAIN TO FIND IT NEEDS A WHEEL BEARING REPLACEMENT. RECEIVED THE VEHICLE BACK AND THE NOTICE THE PASSENGER REAR IS STILL MAKING A LOT OF NOISE, ENOUGH YOU CAN HEAR OVER THE RADIO, AND THE STEERING FEELS TIGHT AND PULLS TO THE LEFT.
TRANSMISSION JUMPS GOING INTO 3 GEAR, CANT COMPLETELY FILL THE CAR WITH GAS BECAUSE MY TRANSMISSION LIGHT COMES AND STATES TO "SERVICE TRANSMISSION". SLOW TAKE OFF, TOOK TO DEALERSHIP WITH THE CHECK ENGINE LIGHT ON AND FOUND NO PROBLEMS. TOOK TO AUTO ZONE AND THEY FOUND A CODE STATING THAT IT WAS A THROTTLE BODY POSITION SENSOR. PLEASE LETS FIND A SOLUTION TO RESOLVE THE ISSUE.
MY 2014 JEEP CHEROKEE SHIFTED ITSELF INTO NEUTRAL 3 TIMES YESTERDAY, ALL WHILE STOPPED AT A STOP SIGN OR RED LIGHT IN CITY TRAFFIC. THIS IS THE SECOND TIME IT'S HAPPENED, AND IT SEEMS TO HAPPEN AFTER I FILL UP WITH GAS.
MY 2014 JEEP CHEROKEE HAS BEEN HAVING TRANSMISSION ISSUES SINCE SEPTEMBER, 2018. THE SERVICE TRANSMISSION LIGHT COMES ON AS WELL AS A MESSAGE DISPLAYING "SERVICE TRANSMISSION" IN THE DASHBOARD MESSAGE CENTER. ALTHOUGH THE VEHICLE DOESN'T "ACT UP" WHILE DRIVING, ONCE YOU COME TO A STOP IT CHUGS AND CHUGS AND TAKES ABOUT 5 MINUTES TO GET UP TO SPEED AGAIN. THE ONLY WAY TO RESET IT IS TO STOP COMPLETELY, TURN IT OFF AND WAIT ABOUT 15 MINUTES AND START IT BACK UP AGAIN. WHEN YOU START IT BACK UP IT SEEMS TO RUN FINE BUT THE SERVICE TRANSMISSION IDIOT LIGHT IS STILL ON. THIS HAS HAPPENED A TOTAL OF 3 TIMES SINCE SEPTEMBER, 2018. WHEN I TAKE IT TO THE DEALERSHIP THEY CLAIM THE COMPUTER SHOWS NO EVIDENCE OF AN ERROR CODE AND THAT WHEN IT HAPPENS AGAIN TO BRING IT IN. THE PROBLEM IS THAT WHEN IT HAPPENS I'M TOO FAR AWAY FROM THE DEALERSHIP TO BRING IT IN AND EVERY TIME I STOP AT A STOP LIGHT/STOP SIGN I HOLD UP TRAFFIC BECAUSE IT TAKES SO LONG TO GET UP TO SPEED. HOW DO THEY EXPECT ME TO BE ABLE TO "BRING IT IN"? THEY REFUSE TO DO NOTHING ABOUT IT.
MY JEEP WILL JUMP FORWARD UNCONTROLLABLY WHILE MOVING BETWEEN 9-13 MPH. WHEN IT HAPPENS, IT SOUNDS LIKE A BOMB GOING OFF IN THE TRANSMISSION SLAMMING GEARS DOWN. THIS HAPPENS REGULARLY AND CAN NOT BE CONTROLLED. OFTEN TIMES THIS WILL HAPPEN WITH THE SHIFT LIGHTS ARE ALL RED AND YOU CAN NOT TELL WHAT GEAR YOU ARE IN. I'VE HAD THIS SHIFT MODULE REPLACED MULTIPLE TIMES AND ON THE WAY HOME FROM THE DEALER WILL JUMP AGAIN.
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, A CLUNKING NOISE WAS PRESENT COMING FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE THREE ENGINE MOUNTS WERE FRACTURED AND NEEDED TO BE REPLACED. THE ENGINE MOUNTS WERE REPLACED AND THE FAILURE WAS REMEDIED. THE CONTACT RECENTLY DISCOVERED THAT ONE OF THE ENGINE MOUNTS FRACTURED AGAIN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND LOCAL DEALER (BRUBAKER DODGE, CHRYSLER, JEEP, 300 EASTERN BLVD, MONTGOMERY, AL) WERE NOTIFIED OF THE FAILURES, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 62,000.
TRANSMISSION FEELS LIKE IT IS SLIPPING WHILE IN MOTION AND IT RANDOMLY GOES INTO NEUTRAL WHICH HAD TO BE PUT INTO PARK AND THEN BACK TO DRIVE IN ORDER TO MOVE. SOMETIMES IT REQUIRES A COMPLETE ENGINE RESTART. THIS HAS HAPPENED RANDOMLY AND ALWAYS WHEN I'M DRIVING AND ON THE ROAD OR HIGHWAY BUT LUCKILY WAS ALWAYS ABLE TO PULL OVER TO THE SIDE AVOIDING A MAJOR ACCIDENT.
OK I HAVE A 2014 JEEP CHEROKEE LIMITED WITH FRONT WHEEL DRIVE . ONLY HAS UNDER 54000 MILES ON IT I AM EXPERIENCING TRANSMISSION PROBLEMS ESPECIALLY IN REVERSE IT'S EXTREMELY LOUD AND RUMBLES CONSTANT WHILE IN REVERSE . ALSO WHILE IN DRIVE ONCE MOVEING IT BUCKS BUT EVENTUALLY STARTS TO GO AWAY AFTER A LIL WHILE. BUT I ALSO LOOSE POWER I'LL HAVE TO PUT THE PEDAL TO THE FLOOR THE ACCELERATOR AND I MOVE EXTREMELY SLOWLY THEN IT WILL EVENTUALLY KICK IN AND HAVE A VERY HARD TIME GOING UP LARGE HILLS ALL HILLS REALLY AND IT STRUGGLES TO GET UP IT LIKE HAS A LOT OF LACK OF POWER I'VE PUT MY JEEP IN THE SHOP NUMEROUS TIMES AND HAVE HAD MAJOR WORK DONE TO IT. ONE OF THEM THAT WAS COSTLY WAS THE CAR WOULD NOT READ THAT IT WAS IN PARK SO I COULDN'T SHUT THE CAR OFF I LOVE THE JEEP PRODUCT BUT I HATE THIS ONE IT NEEDS TO BE RECALLED. THANKS
APPROX A YEAR AGO-PURCHASED 2014 JEEP LATTITUDE FROM DEALER. ON TEST DRIVE FELT HESITATION IN SHIFTING. 1-2-3- GEAR- SELLER MADE NOTE TO CHECK PROBLEM.TOOK FOLLOWING DAY. IN A DAY OR SO AGAIN NOTICED PROBLEM. MADE APPOINTMENT. NEEDED SOFTWARE UPDATE-NOW OK. TEST DRIVE 3-5 MILES. NEXT DAY-SAME PROBLEM. MECHANIC NOTICED PROBLEM. NEEDED TRANS REPLACED. TRANS FOR 2014 & 2015 JEEP IS A 9-NINE SPEED TRANS. WEEK LATER REPLACED WITH SAME TYPE OF 9 SPEED TRANS. PICKED UP AFTER SERVICED--WITHIN 10 MINUTES SAME PROB.BACK TO DEALER-MECHANIC CHECKED--COULD NOT DUPLICATE PROBLEM--SAID RUNS LIKE A 9 SPEED SHOULD. DRIIVER IS PROBLEM. NOT USED TO THE OPERATION/FEEL OF A 9 SPEED. JEEP SLIPS GEARS, HESITATION-SAFETY CONCERN-NO PICKUP WHEN FROM A STOP OR CHANGING LANES ON THE ROADWAY. DID SOME RESEARCH ON GOOGLE--500 PLUS DOCUMENTED CASES -VIDEO OF THIS PROBLEM BY WELL KNOWN REPORTER/INVESTIGATOR. I PAID A LARGE SUM OF MONEY FOR A UNSAFE VEHICLE--JEEP IS AWARE OF WELL DOCUMENTED ISSUES-ALSO PROBLEM DOES NOT SHOW UP ON SCANNER-SO ITS NOT HAPPENING. DEALER NOT GIVING ME A FAIR DEAL ON ANOTHER VEHICLE. BLACK HOLE WITH NO LIGHT AT THE END. NOTE: DIFFICULT TO CONTINUE-RECENTLY OUT OF HOSPITAL-AND SHAKE WITH PARKINSONS
MY HORN WILL NOT WORK AT ALL NOR THE CRUISE CONTROL IS NOT WORKING AT ALL AS WELL. SO IS ALL OF THE CONTROLS ON THE STEERING WHEEL. ALSO A LOW HEADLIGHT WENT OUT AND I MAY HAVE A STUCK CLUTCH PROBLEM AS WELL. I NEED ALL OF THIS FOR MY SAFETY, MY PASSENGERS, AND MY VEHICLE SAFELY AS WELL. I AM REQUESTING A RECALL SO THESE MATTERS CAN BE STRAIGHTEN OUT AS SOON AS POSSIBLE. I DON'T KNOW WHAT'S GOING TO HAPPEN THE NEXT DAY, BUT I NEED THESE SITUATIONS FIXED AS MUCH AS I CAN.
SHIFT LIGHTS ALL COME ON RESULTING IN CAR STALLING OUT ON TAKE OFF. JEEP HAS STALLED OUT ON ME MANY TIMES IN THE MIDDLE OF INTERSECTIONS. WILL HAVE TO TURN OFF CAR AND RESTART.
I PURCHASED THIS VEHICLE 2 YEARS AGO FEB. 2017. I BEGAN HAVING TRANSMISSION ISSUES WITHIN THE FIRST 10 MONTHS. BECAUSE IT WAS A CERTIFIED PRE-OWED VEHICLE WITH A 1 YEAR GUARANTEE THEY FIXED IT BY DOING A NEW VALVE BODY AND UPDATE. THEN IT HAPPENED AGAIN AFTER THE 1 YEAR GUARANTEE BUT I HAD AN EXTENDED WARRANTY THAT COVERED IT AND THEY REPLACED THE VALVE BODY AGAIN. IT DID WELL FOR ALMOST A YEAR AND THEN IT HAPPENED AGAIN. THIS TIME THEY SAID IT WAS A WIRING HARNESS ISSUE NOT THE VALVE BODY AND REPLACED IT. NOT 3 MONTHS HAVE GONE MY ENTIRE DRIVESHAFT BASICALLY SEIZED UP AND THIS TIME THEY HAD TO REPLACE THE DRIVE SHAFT. THIS WAS ALL COVERED UNDER MY EXTENDED WARRANTY. WHEN I WENT TO PICK UP THE CAR I DROVE IT AWAY AND IT BEGAN TO MAKE A POPPING NOISE . I TOOK IT BACK THEY COULD NOT FIND IT AND SENT ME AWAY. 3 MONTHS LATER I FINALLY CALLED PLANET HONDA WHERE I PURCHASE THE VEHICLE AND ASKED IF I COULD GET IT IN AND EXPLAINED THE SITUATION. THEY RAN MY VIN AND SAID THERE IS AN OPEN RECALL WITH NO SOLUTION.....THEY DID TELL ME TO BRING IT IN AND THEY WOULD SEE WHAT THEY CAN DO. I AM EXTREMELY FRUSTRATED. I HAVE HAD MY JEEP IN THE SHOP 5 TIMES FOR TRANSMISSION ISSUES IN JUST OVER 2 YEARS....I AM SO EXCITED CONCERNED THAT THIS IS GOING TO CONTINUE AND SOON MY WARRANTY WILL RUN OUT AND THEN WHAT WILL I DO!?!?! NOT TO MENTION THE FRUSTRATION OF HAVING TO FIND RIDES TO WORK WHILE THEY FIGURE OUT WHAT IT IS AND IF ITS COVERED BY MY WARRANTY AND THEN WORRYING THAT THEY WILL NOT HONOR OR
I HAVE A 2014 JEEP CHEROKEE SPORT AND MY SERVICE SHIFTER CAME ON AND MY CAR WOULDN'T START UNLESS I JUMP STARTED IT , CALLED THE DEALERSHIP THEY SAID THEY NEVER OF HEARD OF ANYTHING LIKE THAT , I THINK THIS NEEDS TO BE INVESTIGATED OR SOMEONE IS GOING TO END UP KILL BECAUSE OF THERE CAR MESSING UP .
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V447000 (POWER TRAIN). THE CONTACT STATED THAT THE MANUFACTURER FAILED TO PROVIDE THE PART WITHIN A REASONABLE TIME FRAME AS THE INTERIM NOTICE FAILED TO SPECIFY WHEN THE PART WOULD BE PROVIDED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING 65 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE ACCELERATED ON ITS OWN. THE CONTACT STATED THAT THE FAILURE ALSO OCCURRED WHEN THE VEHICLE WAS PARKED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 18V332000 (ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL). THE CONTACT STATED THAT THE ENGINE CHECK WARNING INDICATOR WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND LANDMARK DODGE CHRYSLER JEEP RAM (LOCATED AT 1900 S NOLAND RD, INDEPENDENCE, MO 64055, (816) 836-0100) WHERE IT WAS WAITING TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 106,399.
VEHICLE DOES NOT START'- INITIALLY SEEMS BATTERY RELATED, BUT BATTERY CHECKS OKAY AT TWO DIFFERENT PARTS RETAILERS. FINALLY GOT A 'SERVICE SHIFTER' MESSAGE ON THE LED READOUT ON THE DASHBOARD. BUT PROBLEM IS INTERMITTENT AND DEALERSHIP SAYS THEY CAN'T FIX IT UNLESS IT ACTS UP IN THEIR POSSESSION. SOME OWNERS IN AN ONLINE FORUM REPORT SIMILAR ISSUES ACROSS A NUMBER OF MODEL YEARS. PLEASE HELP.
JEEP WILL NOT FULLY SHIFT TO DRIVE. WHEN SHIFTING GEARS FROM PARK TO DRIVE THE GEAR WILL SLIP INTO NEUTRAL. THEN WHEN I AM ABLE TO GET INTO DRIVE, SWITCHING FROM DRIVE TO PARK ONCE I MAKE IT TO A DESTINATION THE 'PARK' GEAR ISN'T RECOGNIZED SO I HAVE TO KEEP SHIFTING BACK AND FORTH UNTIL IT LOCKS. ALSO, I HAVE A SLOPED DRIVE WAY. I'VE HAD A NEAR EXTREME ACCIDENT WHEN I PARKED AND MY WIFE WAS COMING AROUND THE BACK BUT PARK WASN'T RECOGNIZED AND THE JEEP STARTED TO ROLL BACKWARDS. LUCKILY I WAS ABLE TO MASH ON THE BRAKE BEFORE ANYTHING HAPPENED. *TR
THIS IS THE SECOND TIME IT'S HAPPENED. AFTER I FILL UP A TANK LOAD OF GAS, THE CAR WANTS TO LUNGE FORWARD AFTER COMING TO A STOP. IT DOES A FEW JOLTS BEFORE IT PICKS UP SPEED. TODAY, WHEN I CRANKED IT, IT STALLED. I TURNED IT OFF THEN CRANKED IT AGAIN AND IT WAS FINE. THEN I PULLED OUT THE DRIVEWAY AND PROCEEDED TO DRIVE DOWN THE STREET (35 MPH). WHEN I APPROACHED THE STOP SIGN, THE CAR SAID 'SHIFT TO PARK TO SHIFT GEARS.' I SHIFTED FROM DRIVE TO PARK, WAITED A MINUTE, THEN BACK TO DRIVE. THE CAR WOULD NOT GO. I TURNED IT OFF AND THEN BACK ON, SHIFTED TO DRIVE THEN PROCEEDED TO DRIVE. I GOT UP TO 45 MPH AND APPROACHED A STOP SIGN. THE CAR SAID 'SHIFT TO PARK TO SHIFT GEARS.' AT THE STOP SIGN, I SHIFTED FROM DRIVE TO PARK, WAITED THEN SHIFTED TO DRIVE. THE CAR WOULD NOT GO. I TURNED IT OFF THEN TRIED TO TURN IT BACK ON AND IT STALLED. I TURNED IT OFF THEN WAITED A FEW MINUTES BEFORE TURNING IT BACK ON.
MY VEHICLE WAS ENGAGED IN ACTIVE USE OF CRUISE CONTROL, I HAD BRAND NEW TIRES, AND SOMETHING HAPPENED TO THE VEHICLE TO WHERE IT CAUSED AN UNSAFE PUSH OF ACCELERATION AND THE CAR LOST TRACTION ON THE ROAD. THE VEHICLE ENDED UP ROLLING 125 FEET OFF A SMALL DROP INTO A RIVER. NONE OF THE AIRBAGS DEPLOYED DESPITE HAVING 13 POINTS OF IMPACT. I HAD TO EXTRICATE MYSELF FROM THE SUBMERGING VEHICLE. I THE ROADS WERE PAVED WITH GRAVEL ON EITHER SIDE. I WAS TRAVELING AT 55MPH, AND FOLLOWING THE CURVE OF THE ROAD. *DT*JB
MY CAR STOPPED WITHOUT WARNING IN THE MIDDLE OF A BUSY ROAD WHILE THE CAR WAS IN DRIVE. I WAS ON A CITY STREET GOING STRAIGHT. THEN THE SCREEN SAID SERVICE TRANSMISSION. TOLD ME TO PUT CAR IN PARK AND THEN DRIVE AGAIN. I WAS ABLE TO GET OUT OF HARMS WAY, AFTER SEVERAL ATTEMPTS TO ENGAGE THE TRANSMISSION WHILE I WAS ON THE ROAD. I PUT THE CAR INTO NEUTRAL TO GET IT TO ROLL INTO A PARKING LOT. PARKED IN PARKING LOT. PUT INTO DRIVE AGAIN, AND CARE WOULD NOT MOVE. SCREEN PROMPTED ME TO SHUT OFF VEHICLE AND RESTART. DID THIS, AND SAME ISSUE. CAR WOULD NOT MOVE. DID THIS TWO MORE TIMES AND THEN GAVE UP AND CALLED A TOW TRUCK. MY FIRST INCIDENT WITH ISSUES WITH THIS CAR STARTED OVER THE LAST FEW WEEKS. I PURCHASED IT USED IN FEBRUARY 2019, WITH A CLEAN CARFAX. IT IS NOW JUNE 2019, AND I'M STARTING TO SEE THE ISSUES WITH TRANSMISSION. WHILE PARKED ON DAY FOR 3 HOURS, I HOPPED IN THE CAR TO START IT AND IT WOULDN'T START AFTER SEVERAL ATTEMPTS, BUT NO ERROR MESSAGES. I DIDN'T THINK MUCH OF IT BECAUSE THE SCREEN SAID THE FOB WASN'T DETECTED, SO I THOUGHT MAYBE THE BATTERY ON FOB WAS LOW. THIS PROBLEM HAS NOT OCCURRED SINCE. THE OTHER PROBLEMS I NOTICED ARE EXTREME JERKING WHILE DRIVING THE VEHICLE, WHEN ACCELERATING AT A STOP OR WHILE DRIVING. ONE TIME IT JERKED SO HARD GOING FROM A STOP TO DRIVE, THAT I THOUGHT I HAD BEEN HIT IN THE BACK OF THE CAR. MY CAR IS CURRENTLY WITH THE PURCHASING DEALERSHIP GETTING LOOKED AT.
THIS VEHICLE WILL MAKE ITS 3RD VISIT TO DEALERSHIP FOR SHUTTING DOWN WHILE MOVING. PREVIOUS 2 VISITS I WAS TOLD VEHICLE NEEDED UPDATES. WAS UPDATED 2 WEEKS AGO AND THE ISSUE HAPPENED AGAIN TODAY... FIRST STEERING WHEEL LOCKS UP,,,TACHOMETER GOES TO ZERO..ENGINE SHUTS DOWN..LIGHT COMES ON AND SAYS PUT VEHICLE IN PARK AND RESTART. VEHICLE IS UNSAFE TO OPERATE. DEALERSHIP IS GUESSING AT THIS POINT BUT I CANNOT PIT MY SON'S LIFE IN JEOPARDY. WHAT CAN WE DO?
THE TRANSMISSION HAS EXTREMELY ROUGH SHIFTS AND THEN GAS PEDAL WON'T WORK AND YOU HAVE TO PULL TO A SHOULDER OR PARKING LOT AND TURN THE CAR OFF AND BACK ON AGAIN TO GET THE TRANSMISSION TO WORK. IT'S HAPPENED BOTH ON TURNPIKE AND CITY STREETS. ONCE I WAS COASTING DOWN A HILL WITHOUT MY FOOT ON EITHER THE GAS OR BREAK.
WHEN DRIVING VEHICLE WILL ENTER WHAT CHRYSLER/JEEP CALLS LIMP MODE. VEHICLE WILL SLOW IMMEDIATELY TO 35MPH NO MATTER PREVIOUS SPEED. ACCELERATOR WILL NOT WORK. VEHICLE MUST BE PARKED AND RESTARTED TO RESET. THIS HAPPENS WITH NO WARNING. VERY DANGEROUS WHEN ON INTERSTATE HIGHWAY.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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