2014 Jeep Cherokee complaints

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE ALWAYS EXPERIENCED TRANSMISSION FAILURE. THE CONTACT TOOK THE VEHICLE TO KUNES COUNTRY CHRYSLER DODGE JEEP RAM OF ELKHORN (1300 WI-67, ELKHORN, WI 53121, (262) 686-2029) REGARDING AN UNKNOWN RECALL FOR A TRANSMISSION UPDATE. PRIOR TO THE RECALL REPAIR, THE TRANSMISSION WOULD GRIND, REV UP, AND THE VEHICLE LURCHED FROM A STOPPED POSITION. AFTER THE RECALL REPAIR, IF THE VEHICLE WERE ON AN INCLINE, IT WOULD OCCASIONALLY SHIFT OUT OF GEAR INTO NEUTRAL AND ROLL BACKWARDS. THE CONTACT HAD AN EXTENDED WARRANTY ON THE VEHICLE SINCE IT WAS PURCHASED BRAND NEW. THE WARRANTY WAS FOR UNLIMITED MILES FOR UNLIMITED YEARS. THE DEALER WAS CALLED BACK AFTER THE FAILURES RECURRED AND STATED THAT THEY COULD NOT REFLASH THE SOFTWARE BACK. THE MANUFACTURER TOOK A COMPLAINT FOR THE CUSTOMER, BUT HAD NOT CALLED BACK IN OVER A WEEK. THE CONTACT STATED THAT THE FAILURE WAS WELL KNOWN AND THERE WAS A CLASS ACTION SETTLEMENT THAT EXPIRED AFTER THE CONTACT MOVED. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS INVALID.

MY CAR STARTS TO STALL, SLOW DOWN THEN JERKS AND DOESN'T MOVE AFTERWARDS. THEN A MESSAGE COMES UP SAYING 'SHIFT TO P, THEN DESIRED GEAR' AND I HAVE TO SHUT THE CAR OFF ABOUT 4 TIMES BEFORE BEING ABLE TO DRIVE IT AGAIN. THIS IS WHILE I WAS DRIVING HEADING TO WORK, WHILE AT A GREEN LIGHT.

WAS DRIVING HOME LAST SATURDAY NIGHT. 10-26-19, ALL OF THE SUDDEN ANTILOCK LIGHT WARNING APPEARED, PARKING BRAKE WARNING, 4X4 SYSTEM. TRACTION CONTROL, AND SERVICE TRANSMISSION WARNING. I PULLED OVER, SHUT VEHICLE OFF, ONCE RESTARTED IT WAS ALL OFF, THEN I DROVE ABOUT 10 MILES UP.THE ROAD. IT CAME ON AGAIN ALL LIGHTS AND WARNINGS, WHEN YOUR DRIVING BETWEEN 40-55 MPH, IT SEEMS TO ACCELERATE AND THEN DECELERATE. AS IF SOMEONE WAS GIVING IT GAS AND THEN LETTING OFF OF THE PEDAL, IS HOW I CAN DESCRIBE IT. I STARTED IT ON TODAY 10-28-19, IT'S STILL DRIVING THE SAME WAY WITH ALL WARNING LIGHTS ON. CODE READER DOESN'T SHOW ANYTHING WRONG WITH IT. VEHICLE HAS 61,640 MILES ON IT. 2.4L, 9 SPEED TRANSMISSION.

WHILE DRIVING THE ENGINE STALLS OUT. IT HAS BEEN WELL MAINTAINED AT THE DEALERSHIP. THE DEALERSHIP CLAIMS THEY HAVE NO KNOWLEDGE OF THIS TYPE OF PROBLEM BUT A GOOGLE SEARCH SHOWS THAT IT IS A COMMON ISSUE LEAVING PEOPLE STRANDED IN DANGEROUS PLACES.

EVERY FEW WEEKS, I WILL GET A WARNING THAT FLASHING ON MY DISPLAY WHILE DRIVING SAYING "SHIFT INTO P BEFORE SHIFTING TO DESIRED GEAR", AND THE ENGINE DIES A COUPLE SECONDS LATER. THIS HAS HAPPENED ON COLD DAYS, WARM DAYS, FLAT ROADS, HILLS, AND TURNS. RURAL ROADS WITH LOW SPEEDS AS WELL AS THE INTERSTATE AT 60+ MPH. TAKES ABOUT 2 MINUTES BEFORE THE CAR WILL RESTART AND HAS LEFT ME IN THE MIDDLE OF TRAFFIC ON SEVERAL OCCASIONS, CAUSING A DANGER TO MYSELF AND OTHER DRIVERS. MOST COMMONLY HAPPENS WHEN MY OIL LIFE IS BELOW 30%, BUT HAS OCCURRED AT OTHER TIMES AS WELL.

I WAS DRIVING DOWN A STRAIGHT, FLAT ROAD ABOUT APPROACHING AN INTERSECTION AND A LIGHT WHICH JUST TURNED GREEN. WAS GOING ABOUT 25-30 MPH AT THE MOMENT WHEN IT SOUNDED AND FELT LIKE A TIRE POPPED IN THE REAR OF THE JEEP. I ROLLED TO A STOP, PULLED OFF TO THE SIDE AND NOTICED THE TIRE WASN'T POPPED, BUT THAT MY REAR PASSENGER TIRE WAS NOW RESTING ON THE WHEEL WELL. I GOT DOWN TO LOOK UNDER AND SAW THAT A THICK METAL BAR HAD SNAPPED IN HALF, WHICH IN TURN SNAPPED MY AXEL, AND RIPPED MY SUSPENSION OUT WITH IT. I GOT THE VEHICLE TOWED TO THE LOCAL SHOP, THEY LOOKED AT IT AND SAID THEY HAD NEVER SEEN THIS HAPPEN BEFORE. WHEN TOWING THE JEEP, THEY NEEDED TO WRAP IT WITH EXTRA STRAPS SINCE THE DAMAGE WAS SO SIGNIFICANT THEY COULD NOT TIE THE CHAINS UNDER THE CAR IN THE REAR. I AM CURRENTLY TRYING TO GET JEEP TO SEND AN EVALUATOR. I CURRENTLY HAVE A CASE OPEN WITH THEM.

WITHIN 7 MONTHS I HAVE HAD TO REPLACE ALL 6 OF MY FUEL INJECTORS DUE TO CHECK ENGINE LIGHT COMING ON

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHENEVER THERE WAS DEW OUTSIDE OR A CHANGE IN SEASONS, THE WINDSHIELD AND SUN ROOF BECAME FOGGY. THE CONTACT HAD TO CLEAN THE WINDSHIELD MANUALLY WITH A CLOTH. THE FAILURE OCCURRED EVER SINCE THE VEHICLE WAS PURCHASED IN 2014. THE VEHICLE WAS TAKEN TO BOB WEAVER AUTO (2174 W MARKET ST, POTTSVILLE, PA 17901) NUMEROUS TIMES, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 32,000.

RECALL NUMBER 16V-529 HAS NOT BEEN REMEDIED FOR 3 YEARS, AND I'VE EXPERIENCED NUMEROUS ISSUES BECAUSE OF IT. JEEP WILL NOT LOOK AT IT FOR FREE DESPITE THE FACT THAT I'M AFFECTED BY THIS WARRANTY. MY CAR SHIFTS INTO NEUTRAL WHILE DRIVING FREQUENTLY, AND IT'S UNACCEPTABLE THAT THERE HAS NOT BEEN A FIX FOR THIS YET.

EVER SINCE THE FCA RECALL V69, WE HAVE A PROBLEM IN WHICH "SERVICE SHIFTER" IS LOCKED ON THE MAIN DISPLAY AND RED LIGHTS STAY ON TO THE LEFT OF THE GEAR SELECTOR. THIS HAPPENS AT START UP AND STAYS ON WHILE DRIVING. THIS NEVER HAPPENED UNTIL RIGHT AFTER WE GOT THE RECALL V69 CORRECTED. IS FCA GOING TO SUBMIT A RECALL FOR THIS NEW PROBLEM?? THIS SHOULD NOT BE ON MY DIME.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE THE FUEL TANK WAS FULL, THE VEHICLE JERKED AND SHUDDERED. ALL THE WARNING INDICATORS WERE ILLUMINATED ON THE INSTRUMENT PANEL. AFTER DRIVING APPROXIMATELY 700 FEET, THE VEHICLE RESUMED NORMAL OPERATION. THE CONTACT TOOK THE VEHICLE TO FREEDOM CHRYSLER DODGE JEEP RAM BY ED MORSE (815 E CAMP WISDOM RD, DUNCANVILLE, TX 75116) WHERE IT WAS DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE BATTERY WAS REPLACED, BUT THE FAILURE RECURRED AND THE VEHICLE LOST POWER. THE VEHICLE WAS TOWED BY AAA TO THE DEALER FOR A SECOND DIAGNOSTIC TEST, BUT THE CAUSE OF THE FAILURE STILL COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 88,700.

TRANSMISSION FAILED OR SLIPPED INTO NEUTRAL WHILE DRIVING. I WAS DRIVING ON THE HIGHWAY GOING ABOUT 75 MPH AND ALL OF A SUDDEN THE ENGINE LIGHT CAME ON AND THE CAR WOULDN'T ACCELERATE WHILE I WAS DRIVING. I HAD TO PULL OVER, TURN THE CAR OFF AND TURNED IT BACK ON THEN DROVE FINE. THE ENGINE LIGHT STAYED ON.

AS I WAS DRIVING HOME THE SERVICE SHIFTER MESSAGE CAME ON AFTER I BACKED OUT OF THE PARKING SPOT AND SHIFTED INTO DRIVE. MY DISPLAY AND WOULD NOT CLEAR. AFTER LOOKING ONLINE I FOUND THAT THERE IS A WHOLE GROUP OF JEEP OWNERS THAT HAVE THIS SAME ISSUE. THEY DISCUSSION CAN BE FOUND AT HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T68742_DS990296 I AM SURPRISED THERE HAS NOT BEEN A RECALL ON THE AUTOMOBILE FOR THIS YET CONSIDERING AN EXTRAORDINARY AMOUNT OF PEOPLE HAVE THIS ISSUE. DEFINITELY NEEDS TO BE LOOKED INTO. I HAVE ONLY OWNED THE CAR FOR LESS THAN 48 HOURS AND AM QUESTIONING RETURNING IT TO THE LOT AFTER A MECHANIC TAKES A LOOK INTO IT.

BEGINNING AT ABOUT 19000 MILES THE GEAR SHIFT LIGHTS WOULD ALL COME ON AT RANDOM TIMES WHILE DRIVING. STOPPING THE JEEP AND SWITCHING IT OFF WOULD MAKE THE LIGHTS GO OFF. AT ABOUT 90000 MILES IN ADDITION TO THE LIGHTS COMING ON THE SHIFTER, THE DASH WOULD LIGHT UP WITH "SERVICE SHIFTER" MESSAGE. ONCE AGAIN STOPPING AND TURNING OFF THE VEHICLE AND RESTARTING AS MANY AS 5 TIMES WOULD MAKE THE MESSAGE AND LIGHTS GO OFF. THE VEHICLE IS SERVICED REGULARLY AT THE JEEP DELEARSHIP AND WAS CHECKED SEVERAL TIMES WITH NO ERRORS SHOWING ON COMPUTER. AFTER GOING ON LINE TO RESEARCH THIS PROBLEM, I FOUND NUMEROUS WEBSITES WITH PEOPLE HAVING THE SAME PROBLEM AND STATING THAT THERE SHOULD BE A RECALL DUE TO THE LARGE NUMBER OF VEHICLES INVOLVED. ABOUT 2 MONTHS AGO THE SAME MESSAGE AND LIGHTS CAME ON AND IT TOOK OVER 10 MINUTES OF TRYING TO START BEFORE I COULD GET THE MESSAGE OFF AND ABLE TO PUT THE JEEP INTO GEAR TO CONTINUE ON MY WAY HOME (WAS OVER 2 HOURS FROM HOME ON THIS TRIP). THE JEEP DEALERSHIP ORDERED PARTS THAT THEY SAID SHOULD FIX IT (I WAS ORIGINALLY TOLD THAT IT WAS NOT PROBLEM AS LONG AS IT WAS GOING OFF). I SPENT OVER $500.00 GETTING THIS FIXED. SINCE THIS IS A RECURRENT PROBLEM WITH SO MANY PEOPLE, I BELIEVE THAT THERE SHOULD BE A RECALL TO FIX THE PROBLEM. THIS IS ALSO A DANGER TO DRIVERS LEAVING THEM STRANDED BESIDE THE ROAD BECAUSE OF THIS DEFECT. FROM THE ON LINE FORUMS THIS IS A PROBLEM WITH ALL MODELS AND YEAR MAKES OF JEEPS. MY JEEP STARTED THIS PROBLEM BEFORE THE WARR

WHILE DRIVING THE VEHICLE SHIFTED INTO NEUTRAL AND PROCEEDED TO SLOW DOWN. BOTH THE ENGINE AND TRANSMISSION MESSAGE DISPLAYED ON THE DASH. TURNED THE CAR OFF AND TRIED TO DRIVE AGAIN BUT SAME THING HAPPENED. VEHICLE WAS TOWED TO THE JEEP DEALER.

WHILE DRIVING 60MPH ON A HIGHWAY VEHICLE DISPLAYED A SERVICE SHIFTER NOTIFICATION. ALL SHIFTER LIGHTS WERE LIT INSTEAD OF JUST DRIVE, WHICH I WAS CURRENTLY IN. WHEN I WAS AT A STOP I SHIFTED TO NEUTRAL AND BACK TO DRIVE AND ALL LIGHTS REMAINED ON, ALTHOUGH THE DASHBOARD SHOWED THE CAR RECOGNIZED THE GEAR IT WAS IN. WHEN I SHIFTED TO MANUAL AND WENT UP AND DOWN GEARS THE CAR DID NOT RECOGNIZE THAT CHANGE. I TURNED THE CAR OFF AND THEN BACK ON AND THE SERVICE SHIFTER NOTIFICATION WAS NO LONGER THERE AND SHIFTER LIGHTS WERE BACK TO NORMAL.

VEHICLE STARTED LOSING POWER WHILE STOPPED AT LIGHT IN TRAFFIC, LESS THAN A MILE DOWN THE ROAD WHILE COMING TO A STOP THE VEHICLE STARTED TO LUNGE FORWARD AS IF I WAS ACCELERATING THEN VEHICLE LOST POWER AND ENGINE STOPPED. VEHICLE MESSAGE STATED TO 'SHIFT TO PARK AND THAN SELECT DESIRED GEAR.' ONCE VEHICLE WAS SHIFTED TO PARK AND THEN TO DRIVE THE VEHICLE STARTED TO LOSE POWER AGAIN. WHILE DRIVING THE VEHICLE AUTOMATICALLY WENT INTO 'LIMP MODE' NEARLY CAUSING AN ACCIDENT. I MADE THE 5 MILE JOURNEY BACK HOME WITH THE VEHICLE LOSING POWER WHILE SLOWING OR LUNGING WHILE STOPPING. I AM SCARED TO DRIVE THE VEHICLE ON THE HIGHWAY AS THIS IS ALMOST GRANTEES THAT THERE WILL BE AN ACCIDENT. PRIOR TO THIS DAY NO SIGNS OF FAILING COMPONENTS.

BACKING OUT OF MY GARAGE ON SEPTEMBER 9 AS WELL AS SITTING IN MY DRIVEWAY 3 OTHER TIMES, MY SERVICE SHIFTER LIGHT CAME ON. READING ONLINE WHAT THIS MEANT, I FOUND A WEBSITE WITH NUMEROUS OTHER JEEP CUSTOMERS WHO HAVE THIS PROBLEM (HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T68742_DS990296). MY CAR COULD STOP WORKING ANY DAY, THE DEALERSHIP IS UNSURE. I AM WONDERING WHY A RECALL HAS NOT BEEN DONE ON THIS PROBLEM WITH AS MANY JEEPS THAT HAVE BEEN EFFECTED BY IT.

AFTER TAKING THE VEHICLE TO THE DEALERSHIP TO ADDRESS THE FIRST RECALL RECALL S55/NHTSA 16V 529 REGARDING VEHICLE CHANGING GEARS TO NEUTRAL CAUSING LOSS OF POWER IT HAPPENED AGAIN ON THE HIGHWAY AT APPROXIMATELY 70 MPH. VEHICLE WAS TAKEN BACK TO DEALERSHIP ON OR ABOUT 9/25/19 TO ADDRESS THE CURRENT RECALLS HOWEVER IMMEDIATELY AFTER THE LIGHTS FOR EVERY GEAR ALL COME ON WHICH IS ONE OF THE SIGNS THAT THIS IS GOING TO OCCUR AGAIN AND IN ADDITION THERE IS NOW A "SERVICE SHIFTER" WARNING BEING DISPLAYED EVERY OTHER DAY OR SO. THIS PROBLEM HAS CLEARLY NOT BEEN CORRECTLY ADDRESSED IN THE PREVIOUS RECALLS.

2014 JEEP CHEROKEE~50K MILES: BOUGHT BRAND NEW FROM DEALERSHIP AND EXCLUSIVELY DEALER MAINTAINED...A YEAR AGO 2 THINGS SPONTANEOUSLY STARTED HAPPENING TO MY JEEP. 1-AS I WOULD SLOW DOWN AND COME TO A STOP MY CAR WOULD SHUT OFF, STALL OUT. 2-AS I WAS DRIVING MY ELECTRONIC THROTTLE CONTROL LIGHT, CHECK ENGINE LIGHT, AND ELECTRONIC STABILITY CONTROL LIGHT WOULD START FLASHING AND THE JEEP WOULD NOT RUN RIGHT. I WOULD PULL OVER, TURN THE CAR OFF, RESET THE ENGINE LIGHT AND THEN I WOULD BE ABLE TO DRIVE UNTIL IT HAPPENED AGAIN. SOMETIMES IT WOULD HAPPEN AFTER 5 MILES OF DRIVING, OTHER TIMES I WOULD GO OVER 100 MILES WITHOUT INCIDENT. I HAD APPROXIMATELY 25% REMAINING ON MY OIL LIFE CYCLE-LAST OIL CHANGE LESS THAN 6MONTHS/5000 MILES. I TESTED THE BATTERY AND A FEW THINGS BEFORE I BROUGHT IT TO THE DEALERSHIP. DEALER SAID MY OIL LEVEL WAS DANGEROUSLY LOW AND I NEED A FUEL SYSTEM CLEANING. THEY DID AN OIL CHANGE AND FUEL CLEANING, ASKED ME TO COME BACK AFTER DRIVING 1000 MILES FOR AN OIL CONSUMPTION TEST. THEY SAID THE RESULT OF THE TEST WAS WITHIN NORMAL LIMITS. A YEAR LATER, AGAIN AROUND 20% OIL LIFE REMAINING-LESS THAN 6 MONTHS AND LESS THAN 5000 MILES SINCE LAST OIL CHANGE I AM GETTING THE SAME SYMPTOMS-ALL THREE LIGHTS COMING ON, CAR STALLED ON SEPARATE OCCASION. WILL BE BRINGING BACK TO DEALER THIS WEEK, HOWEVER THIS CAR HAS RECEIVED ALL OIL CHANGES BY DEALER WITHIN THE PROPER TIME AND I TAKE GOOD CARE OF THE CAR- THIS SEEMS A BIT DANGEROUS AND SHOULD NOT BE HAPPENING. IT AFFEC

WHEN I'M ON THE HIGHWAY GOING 65-75 AND THERE'S DIPS IN THE ROAD MY STEERING WHEEL AND FRONT TIRES SHAKE OUT OF CONTROL AND I HAVE TO PRESS THE BRAKE PEDAL TO MAKE IT STOP.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY DECELERATED AND THE "FOUR WHEEL DRIVE UNAVAILABLE" MESSAGE APPEARED. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO REEDMAN TOLL CHRYSLER (300 BALTIMORE PIKE, SPRINGFIELD, PA) AND THE TRANSMISSION WAS REPLACED. LATER, WHILE DRIVING, THE VEHICLE SUDDENLY SHUT OFF. THE VEHICLE WAS TAKEN TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP WAS FAULTY. THE FUEL PUMP WAS REPLACED, BUT THE FAILURES CONTINUED. LATER, THE WATER PUMP WAS REPLACED AND THE TRANSMISSION WOULD NOT SWITCH INTO THE PARK POSITION. THE CAUSE OF THE FAILURES WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 25,000.

AFTER A RECALL FOR THE TRANSMISSION (S55), THE SERVICE SHIFTER WARNING CAME ON THE SAME DAY I HAD THE RECALL REPAIRED. THE JEEP DEALERSHIP SAID IT IS AN UNRELATED ISSUE TO THE RECALL. UPON RESEARCH, I READ OTHERS ARE DEALING WITH THE SAME ISSUE. I WAS DRIVING WHEN THE WARNING CAME ON AND IT HAPPENS EVERY DAY AFTER DRIVING FOR AWHILE. IT'S NOT SPECIFIC TO CITY STREET OR HIGHWAY, JUST AT ANY TIME, ANY SPEED, AND IN MOTION. I DO NOT KNOW THE DANGER OF WHAT COULD HAPPEN IF THIS ISN'T REPAIRED, BUT I'VE ONLY HAD MY VEHICLE FOR TWO YEARS. THIS IS ONLY THE SECOND RECALL I'VE EVER HAD AND HAVE NEVER HAD ANY ISSUES WITH IT SINCE I HAVE OWNED IT.

ON SOME OCCASIONS WHEN I GET GAS MY VEHICLE WILL COMPLETELY STOP AND TURN OFF RIGHT BEFORE I DRIVE OUT OF THE GAS STATION. ONCE RESTART IT TAKES A FEW TIMES AND THEN I AM ABLE TO DRIVE. ONCE ON THE ROAD IT CHUGS FOR MILES. ONCE THE GAS SETS IT'S BACK TO NORMAL AGAIN. THE FUEL PRESSURE GAGE WAS ALREADY REPLACED A FEW YEARS AGO. NO ONE KNOWS WHAT IS WRONG AND IT WOULD COST A LOT TO FIND OUT THE SOURCE SO I JUST DEAL WITH IT UNTIL I CAN SELL THIS VEHICLE. THIS HAS HAPPENED SINCE 2017 WHEN THE VEHICLE WAS NOT EVEN THREE YEARS OLD.

THE ELECTRIC PARKING BRAKE SET ITSELF AND WOULD NOT DISENGAGE, REQUIRING TOW. THE DEALERSHIP TOLD MEI NEED TO PAY FOR A SOFTWARE UPDATE TO FIX THE PROBLEM, HOWEVER I DISCOVERED ON MY OWN A SERVICE BULLETIN DESCRIBING THE EXACT PROBLEM #08-060-16 THE VEHICLE WAS PARKED, BUT COULD NOT BE OPERATED. MY OPINION, EITHER THE DEALERSHIP IS INCOMPETENT, OR PURPOSEFULLY DECEITFUL. PAY FOR A SOFTWARE UPDATE. I ASKED, HE COULDN'T ANSWER... HOW DID I BREAK THE SOFTWARE??? IT IS NOT SOFTWARE, THE BULLETIN SAYS IT ALL.

THE VEHICLE HAS A CONSISTENT ISSUE OF SHUTTING OFF WHILE DRIVING AFTER REFUELING. ISSUE USUALLY OCCURS WITHIN A MILE OF THE GAS STATION. THE CAR WILL BEGIN STUTTERING AND LUNGING AND WILL SHUT OFF STOPPED OR EVEN AT HIGHWAY SPEEDS. THE PANEL SHOWS A TRANSMISSION LIGHT AND ENGINE LIGHT AND WILL NOT FUNCTION AGAIN UNTIL AFTER PUTTING IT IN PARK, TURNING OFF THE ACCESSORIES AND RESTARTING THE VEHICLE. THE VEHICLE RUNS FINE AFTER RESTARTING, AND WILL NOT HAVE THE ISSUE AGAIN UNTIL REFUELING. THE VEHICLE SHUTTING OFF ON THE HIGHWAY IS A VERY DANGEROUS AND NERVE-RACKING EXPERIENCE.*DT

'SERVICE SHIFTER' INTERMITTENTLY COMES ON. ALL LIGHTS ARE LIT UP AT SHIFTER P,R,N,D AND STAY ON. WHEN VEHICLE IS TURNED OFF AND ON AGAIN, IT SEEMS TO BE FINE. COMES ON AT LEAST ONCE WITHIN 10 STARTS. READING FORUMS AND DEALERSHIP DOES NOT SEEM TO KNOW WHAT THE PROBLEM IS. OF COURSE THEY WANT TO SEE IS WHEN ISSUE IS OCCURRING, NOT AN EASY TASK. EVEN WHEN ISSUE IS OCCURRING I WAS ABLE TO DRIVE. CONCERNED AS TO WHAT AND WHY THIS PROBLEM IS OCCURRING. COULD IT BECOME A SAFETY ISSUE?

I TOOK JEEP IN TO HAVE A SENSOR REPLACED (OIL PRESSURE) SENSOR. WHILE AT THE DEALERSHIP THEY ALSO DID A SAFETY RECALL UPDATE. AFTER GETTING THE JEEP BACK THE 4 WHEEL WOULD NOT ENGAGE AND NEITHER WOULD THE GAS PEDAL. TOOK JEEP BACK AND THEY STILL HAVE NOT FIX. SAID THE SW UPDATE COULD NOT HAVE CAUSED ISSUE. SAID THEY REACHED OUT TO CHRYSLER JEEP. JEEP WILL STILL NOT ENGAGE THE 4 WHEEL AND STILL AT THE DEALERSHIP-MARKS CASA DEALERSHIP IN ABQ-NEW MEXICO. ANY ASSISTANCE WOULD BE APPRECIATED OR EVEN ASSIST WITH CONTACTING DEALERSHIP ON ISSUE. UPDATE FROM HIM TODAY. IT APPEARS MORE WEIRD ISSUES HAVE ARISED. NOW MY CHEROKEE IS AUTONOMOUSLY ENGAGING THE REAR LOCKING DIFF. FOR NO REASON. THE SERVICE TECHS DON'T KNOW WHAT TO DO. SUGGESTING REPLACING THE COST IS VERY HIGH. HAD NO ISSUES TILL THEY DID THE FLASH ON JEEP.

A FEW MONTHS AFTER PURCHASING MY NEW JEEP CHEROKEE 2014, IT LOCKED UP. A HUGE BOOM SOUND WAS MADE EACH TIME I WENT TO SHIFT GEARS. THE DEALER SENT A TOW TRUCK TO TRANSPORT TO THE DEALER. THEY THEN RENTED ME A CAR. AFTER KEEPING MY VEHICLE FOR SEVERAL WEEKS THE PART CAME IN AND A REPAIR WAS MADE WHICH "FIXED" THE VEHICLE FOR A WHILE. THEN A FEW MONTHS LATER IT LOCKED UP AGAIN, ANOTHER REPAIR AND IT TOOK WEEKS AND A RENTAL CAR. THEN AFTER A THIRD VISIT A NEW TRANSMISSION WAS INSTALLED. THE CAR HAS BEEN ALRIGHT UNTIL THIS WEEK, SUNDAY, SEPT. 29, 2019, WHEN THE EXACT SAME THING HAPPENED AGAIN. I HAVE 80,000 MILES ON IT AND ONLY 60 ON THIS TRANSMISSION.I WAS NOT GIVEN A RENTAL CAR THIS TIME. THEY ONCE AGAIN DID THE VALVE BODY REPLACEMENT, ETC. SO NOW I AM WONDERING HOW LONG BEFORE THE TRANSMISSION COMPLETELY GOES OUT? I WAS CHARGED $444.00 FOR THIS REPAIR AND FEEL IT SHOULD HAVE BEEN COVERED UNDER THE POWERTRAIN WARRANTY? PLEASE EXPLAIN WHY IT WASN'T. I'VE ENJOYED MY VEHICLE WHEN IT HAS BEEN IN GOOD WORKING ORDER, HOWEVER I FEEL YOUR COMPANY SHOULD MAKE GOOD ON THEIR WARRANTY AND PRODUCT. YOU SHOULD HAVE COPIES OF ALL OF MY WORK PERFORMED AS IT WAS ALL DONE AT YOUR JEEP DEALERSHIP.I HAVE PAPER COPIES OF MY RECORDS, HOWEVER SOME TIMES WHEN I TOOK IT IN AFTER PURCHASE. I WASN'T ALWAYS GIVEN PROOF OF IT BEING SEEN. SHOULDN'T THIS QUALIFY FOR A LEMON?

I HAVE A 2014 JEEP CHEROKEE WITH 54,105 MILES. FIVE TIMES OVER THE LAST MONTH WHILE DRIVING, ALL THE GEAR SHIFT LIFTS TURN RED AND A MESSAGE COMES UP THAT SAYS SERVICE SHIFTER. WHEN I PARK THE CAR, SHUT IT OFF AND RESTART, THE MESSAGE IS GONE AND THE LIGHTS ARE NO LONGER RED. I HAVE RED MANY, MANY MESSAGES OF PEOPLE WITH IDENTICAL ISSUES. PLEASE LOOK INTO THIS PROBLEM.

THE PAST FOUR YEARS I HAVE EXPERIENCED MULTIPLE ISSUES AND SAFETY CONCERNS WITH THIS VEHICLE. THE VEHICLE UNEXPECTEDLY SHIFTS INTO NEUTRAL, LURCHES FORWARD AND EVEN STALLS OUT. MULTIPLE TIMES I HAVE BEEN UNABLE TO RESTART THE CAR.THIS HAS HAPPENED ON HIGHWAYS, BACK ROADS RESIDENTIAL STREETS. IT IS VEY UNPREDICTABLE. THE STEERING WHEEL LOCKS UP. I HAVE HAD IT TOWED TO THE DEALERSHIP AND HAVE BROUGHT IT IN MULTIPLE TIMES. I ALWAYS GET THE SAME RESPONSE. "WE CAN NOT DUPLICATE YOUR CONCERNS.'NOW ALL OF A SUDDEN THERE IS AN ACTUAL RECALL FOR THE COMPLAINTS I HAVE BEEN REPORTING FOR YEARS. I HAVE HAD TWO CASES WITH CHRYSLER JEEP, HOWEVER THEY DO NOT SEEM TO UNDERSTAND THAT FOUR YEARS OF DEALING WITH AN UNSAFE CAR IS A COMPLETE JOKE. THE CAR IS IN THE SHOP AGAIN. I DO NOT HAVE ANY CONFIDENCE THAT THIS ISSUE WILL BE RESOLVED.

WHILE TRAVELING AT APPROXIMATELY 45MPH, MY DASH GAVE ME A MESSAGE "SERVICE SHIFTER". THIS HAD NEVER OCCURRED IN OVER 81K MILES. 100 MILES AFTER RECALL V69 WAS FIXED, I GOT MESSAGE TWICE. IT DOES NOT LEAVE AN ERROR CODE IN THE COMPUTER. IF YOU TURN OFF THE VEHICLE AND RESTART IT GOES AWAY.

ENGINE SEEMS TO BUDGE THE CAR ALONG WITH A POPPING NOISE WHEN THE GEAR SHIFTS. ICONS APPEAR ON MY DASH, GEAR BLINKS ON DASHBOARD AND GEAR SHIFTER, STIFF STEERING WHEEL, HARD TIME STARTING UP AND AFTER THE CAR IS TURNED ON THE ENGINE SOMETIMES CUTS OFF.

ABOUT A MONTH AGO I NOTICED THAT WHEN I STARTED MY VEHICLE ALL THE LIGHTS LIT UP RED ON MY GEAR DISPLAY ON THE COUNSEL. I TOOK MY VEHICLE IN FOR AN OIL CHANGE AND WAS TOLD THERE WAS A RECALL THAT NEEDED PERFORMED THAT HAD TO DEAL WITH THE COMPUTER UPDATE FOR THE SHIFTER. THE RECALL WAS PERFORMED ON SEPT. 20. SINCE THIS TIME MY DASHBOARD MENU HAS LOCKED ITSELF ON ' SERVICE SHIFTER' IN ADDITION TO ALL GEARS LIGHTING UP RED, 3 TIMES. ONCE WHILE I WAS DRIVING DOWN THE INTERSTATE AT 75 MILES AN HOUR. FORCING ME TO PULL OVER TURN OFF THE IGNITION AND RESTART THE VEHICLE TO FREE MY DASH SO I CAN EVEN SEE MY SPEEDOMETER. THE OTHER TWO TIMES OCCURRED WHEN STARTING MY VEHICLE AND PUTTING IT IN REVERSE.

EMERGENCY PARKING BRAKE (EPB) WILL NOT RELEASE. ENOUGH COMPLAINTS THAT JEEP ISSUED A TSB ON IT. ALTHOUGH IT HAPPENED TO US WHEN VEHICLE WAS PARKED, IT COULD HAVE BEEN APPLIED WHEN VEHICLE WAS MOVING. NOTICED AFTER WE WENT TO MOVE VEHICLE AFTER PARKED. DISPLAY SHOWS "SERVICE EMERGENCY BRAKE". LOTS OF OTHER COMPLAINTS ON SAME ISSUE IN YOUR DATABASE AND IN JEEP USER GROUPS. . PLEASE DO THE RIGHT THING AND GET A RECALL ISSUED, CAR TOWED ON A FLAT BED TO DAYTONA JEEP. LEFT SKID MARKS LEFT IN PARKING LOT AT EMBRY RIDDLE UNIVERSITY. - REAR WHEELS LOCKED AND WOULD NOT BUDGE ONE INCH. BAD TSB MENTIONS WATER INFILTRATION AROUND EPB MODULE NEAR REAR TIRE IN REAR HATCH AREA. COMPLAINT ALSO FILED WITH JEEP. CASE 64649523. NOT SAFE AND EXPENSIVE TO REPAIR IF NO RECALL. SERIOUS ISSUE.

BOUGHT THE CAR ABOUT 6 MONTHS AGO STARTED HAVING ISSUES WITH TRANSMISSION SHIFTING AND TOOK IT IN AND THEY TOLD ME ALL IT NEEDED WAS A SOFTWARE UPDATE AND STILL TO THIS DAY I HAVE EVEN MORE ISSUES CAR DON'T START AT TIME AND THEN WHEN IT DOES CHECK ENGINE LIGHT TURNS ON AND WHEN I TRY TO PUT IT ON DRIVE I BIG A BIG CLUB I NOISE AND YOU CAN REALLY FEEL THE CAR SHAKE FROM THE SHIFT AND AND SAYS SERVICE TRANSMISSION AND THEN ALL OF A SUDDEN ALL THE SERVICE LIGHT COME OF BY FAR THE WORSE CAR I HAVE EVER BOUGHT!! AND TELL THIS DAY I STILL HAVE THOSE ISSUES

I HAVE TAKEN MY JEEP IN NUMEROUS TIMES FOR THE TRANSMISSION IT JUMPS DOESN'T GO INTO GEAR .ALL I HERE IT'S FINE! I AM THE ORIGINAL OWNER I HAVE TAKEN IT IN FOR EVERY RECALL AND IT STILL ISN'T RIGHT I HAVE A FILE ON MY JEEP

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT EXPERIENCED GREAT DIFFICULTY WHILE PUMPING FUEL INTO THE VEHICLE. THE CONTACT ATTEMPTED SEVERAL DIFFERENT METHODS TO REMEDY THE FAILURE, BUT NONE OF THEM WORKED. THE CONTACT TOOK THE VEHICLE TO DCH CHRYSLER DODGE JEEP RAM FIAT OF TEMECULA (26845 YNEZ RD, TEMECULA, CA 92591, (951) 225-4541) AND WAS INFORMED THAT THERE WAS NO REMEDY. NO FURTHER ASSISTANCE WAS OFFERED. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT SENSED A STRONG FUEL ODOR EMITTING FROM THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: [XXX]. THE MANUFACTURER REFERRED THE CONTACT TO NHTSA TO FILE A VEHICLE SAFETY COMPLAINT. THE VEHICLE WAS NOT REPAIRED. FAILURE TRANSMISSION & GAS TANK AND FILL MECHANISM. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000. *JS *TP PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING 35 MPH, ALL THE GEAR SHIFTIER INDICATORS AND THE SERVICE SHIFTER WARNING MESSAGE ILLUMINATED. THE CONTACT WAS ABLE TO PARK ON THE SIDE OF THE ROAD AND, AFTER TURNING THE IGNITION OFF AND ON, THE VEHICLE RESUMED NORMAL OPERATION. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED IN AUGUST OF 2019 PER NHTSA CAMPAIGN NUMBER: 19V447000 (POWER TRAIN). THE CONTACT CALLED REEDMAN TOLL CHRYSLER JEEP DODGE RAM OF LANGHORNE (LOCATED AT 140 OLD YORK RD, JENKINTOWN, PA 19046, (215) 690-3770) WHERE IT WAS DIAGNOSED THAT THE SHIFTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIFED. THE FAILURE MILEAGE WAS 62,700.

I HAVE A 2014 JEEP CHEROKEE LATIUDE...THERE SEEMS TO BE A PROBLEM WITH HAVING ENOUGH LIGHT TO SEE WHILE DRIVING AT NIGHT. I BOUGHT MY JEEP NEW AND NOTICED THE PROBLEM EARLY ON...BUT NOT HAVING 20/20 VISION...I THOUGHT IT WAS JUST ME UNTIL TALKING WITH OTHER JEEP OWNERS. SO I AVOID DRIVING AT NIGHT AS MUCH AS POSSIBLE...AS NOT TO PUT MYSELF OR ANYONE IN HARM'S WAY!!

HAD DEALER PERFORM CHRYSLER RECALL V69 REPROGRAM TRANSMISSION CONTROL MODULE ON 9/19/19. WENT TO START VEHICLE NEXT MORNING FOR WORK AND THE SHIFTER LIGHTS ARE ALL LIT AND DASH SHOWS SERVICE SHIFTER. DEALER SERVICE IS ADAMANT THAT THE TWO ARE UNRELATED. DROPPED OFF ON MONDAY MORNING, WITH NO CALL UNTIL 30 MIN BEFORE SERVICE CLOSES. HAD TO RETURN CALL NEXT DAY TO FIND OUT THE PART NEEDS TO BE ORDERED AND MAY TAKE 3-4 DAYS. EXTENDED WARRANTY WILL NOT COVER. DEALER IS CHARGING ME FULL PRICE ON PARTS AND LABOR. THIS IS MY THIRD QUESTIONABLE REPAIR ON THIS VEHICLE UNDER 80,000 MILES.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHIFTED FROM FIRST INTO THIRD GEAR WITHOUT WARNING. THE CONTACT HEARD AN ABNORMAL POPPING NOISE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN SEVERAL TIMES TO TRI-CITIES CHRYSLER DODGE JEEP (RAM 869 E STONE DR, KINGSPORT, TN 37660, (423) 799-3403) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 71,000.

WHEN COMING TO A STOP AND THE LIGHT TURNS GREEN BEFORE MAKING A COMPLETE STOP, I GIVE THE CAR GAS AND IT JERKS. I'VE HAD THE TRANSMISSION RECALL DONE AND IT DID SEEMS TO GET BETTER FOR A FEW WEEKS BUT NOW ITS DOING IT AGAIN

AFTER FUELING THE VEHICLE, IF I COME TO A COMPLETE STOP SOMETIMES THE VEHICLE WILL STALL. ALL THE WARNING LIGHTS ON THE DASH FLASH THEN THE CAR DIES. I'VE TAKEN IT TO A DEALERSHIP MULTIPLE TIMES. SOUNDS LIKE IT COULD BE THE CARBON FILTER OR SENSOR OR SOMETHING.

VEHICLE STALLS WHEN PROCEEDING FORWARD FROM A COMPLETE STOP. VEHICLE WILL MOVE FORWARD A FEW FEET, DISENGAGES FOR SEVERAL SECONDS, AND WILL FINALLY REENGAGE. THIS ISSUE HAPPENS RANDOMLY WITH THE 2014 TRANSMISSION AND HAS PUT ME IN DANGER SEVERAL TIMES. THIS TRANSMISSION ALSO SHIFTS RANDOMLY AND IN A HARD FASHION. ON MULTIPLE OCCASIONS I THOUGHT I HAD BEEN REAR-ENDED. I'VE COMPLAINED TO THE DEALER SEVERAL TIMES AND THEY ACT LIKE THEY HAVEN'T HEARD ANYTHING BAD ABOUT THE 2014-2015 TRANSMISSIONS.

EMERGENCY PARKING BRAKE (EPB) LOCKS UP. CAN NOT RELEASE. JEEP TSB MENTIONS WATER INFILTRATION AROUND EPB MODULE BY SPARE TIRE CAUSES THIS ISSUE. THIS COULD HAVE HAPPENED WHEN DRIVING (IT DID NOT). CANT RELEASE BRAKE. CANT MOVE CAR. BRAKE IS ELECTRIC AND RELEASES UPON GEAR SHIFT MOVEMENT TSB REPORTED THAT CONNECTOR AND MODULE GETS CORRODED FROM WATER THAT ENTERS FROM A BAD SEAL. THE SHORTED OUT MODULE / CONNECTOR COULD HAVE CAUSE BRAKE LOCKUP AT HIGH MPH

I PURCHASED THIS VEHICLE USED IN THE SUMMER OF 2018. AT THE TIME I NOTICED THAT IT SEEMED TO SHIFT RATHER HARD BUT DIDN'T THINK MUCH OF IT. OVER THE LAST YEAR THE SHIFTING HAS GOTTEN WORSE. IT EITHER SHIFTS LATE WHILE THE ENGINE IS WINDING UP CAUSING A RATHER LARGE JUMP DEPENDING ON THE SPEED. OR IT DOESN'T SHIFT OUT OF GEAR AT ALL CAUSING ME TO SLOW DOWN ON HIGHWAYS AND THEN ACCELERATE AGAIN. IN THE LAST FEW WEEKS IT HAS ALSO STARTED STALLING AT RANDOM TIMES. SOMETIMES IT WILL STALL WHEN SHIFTING FROM REVERSE TO DRIVE. THIS MORNING IT STALLED WHILE I WAS MAINTAINING A SPEED AROUND 30MPH ON A SIDE STREET. I WAS STUCK IN THE MIDDLE OF THE ROAD UNTIL I WAS ABLE TO START THE ENGINE AGAIN. EVEN THOUGH THE CAR WAS IN PARK IT WOULDN'T START BECAUSE THE COMPUTER STILL THOUGHT IT WAS IN DRIVE. ISSUES ARE BECOMING MORE FREQUENT IN LESS THAN SAFE SITUATIONS. THESE ALL SEEM TO DATE BACK TO THE RELEASE OF THE VEHICLE. EITHER THE SOFTWARE WASN'T UPDATED BEFORE I PURCHASED THE VEHICLE OR THE SOFTWARE UPDATE ISN'T A PERMANENT FIX. EITHER WAY IT'S JUST A MATTER OF TIME BEFORE THIS CAUSES AN ACCIDENT.

I HAVE HAD MY JEEP FOR 2 WEEKS. WHEN DRIVING AT NIGHT I CANNOT SEE 20-30 FEET IN FRONT OF ME AND THERE IS NOT MUCH DIFFERENCE BETWEEN DIM AND BRIGHT. THIS IS VERY DANGEROUS SO I REPLACED THE BULBS WITH SYLVANIA SILVERSTAR HALOGEN ZXE. THE BULBS ARE BRIGHTER BUT DID NOT CORRECT THE DISTANCE VISIBILITY. TOO DANGEROUS TO DRIVE AFTER DARK ESPECIALLY WITH ON COMING TRAFFIC.

FILLED TANK WITH FUEL. DROVE ABOUT 1/4 MILE AND STOPPED AT LIGHT TO TURN ONTO HIGHWAY, CAR STALLED AND DASH READS "SHIFT TO P THEN DESIRED GEAR", PICTURE ATTACHED, THEN DROVE ABOUT 6 MILES. HAD TO STOP AND AT LIGHT CAR STALLED AND DASH READ SAME AS ABOVE..THIS HAPPENED WHEN I STOPPED AT WORK AND WHEN I WAS DRIVING TO DEALER HAPPENED BOTH TIMES I NEEDED TO STOP AND SAME WHEN I PULLED UNDER THE SERVICE AREA AT THE DEALER..DEALER SAID THERE WAS AN ISSUE WITH FUEL SYSTEM..THE PROBLEM IS THE VAPOR/LIQUID SEPARATOR VALVE LOCATED AT THE TOP OF THE FUEL TANK. THE VALVE IS DESIGNED TO PREVENT LIQUID FUEL FROM ENTERING THE CHARCOAL CANISTER/EMISSIONS SYSTEM. WHEN THE VALVE FAILS, LIQUID GAS CAN ENTER THE LINE AND FILL THE CHARCOAL CANISTER. AFTER REFUELING THE PCM ON THE VEHICLE DETECTS A CHANGE IN FUEL LEVEL. THEN, WHEN THE ENGINE MEETS CERTAIN TEMPERATURE AND DRIVING CRITERIA, THE PCM ISSUES A PURGE COMMAND TO THE CHARCOAL CANISTER TO REMOVE THE STORED GAS VAPORS. IT'S AT THAT POINT THAT ALL THE LIQUID GAS IN THE LINE GETS SUCKED INTO THE CHARCOAL CANISTER. THE PCM EXPECTS TO SEE GAS VAPORS ENTERING THE INTAKE MANIFOLD AND IT IS PREPARED TO ADJUST AIR/FUEL MIXTURES TO COMPENSATE. HOWEVER, IT IS NOT PREPARED TO SEE LIQUID GAS COMING INTO THE INTAKE. THAT'S WHAT CAUSES THE ENGINE TO STALL. THIS SEEMS TO BE A COMMON PROBLEM, SHOULD BE A RECALL IN MY OPINION. I CAN EITHER PAY $1,700 FOR A NEW SYSTEM... AND IS THE NEW FUEL PUMP REDESIGNED? OR JUST NOT FILL UP THE TANK COMPLETELY. WHICH I

VEHICLE FREQUENTLY SEEMS TO SHIFT INTO NEUTRAL, IT WILL THEN ENGAGE AND LURCH FORWARD. RECENT RECALL WORK DID NOT MAKE ANY IMPROVEMENTS TO THE ISSUE.