Page 14 of 53 · complaints 651–700 of 2,650

2014 Jeep Cherokee complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2014 record →

Engine
Filed Mar 2, 2021125,000 milesWA

OIL FILTER HOUSING LEAKS DUE TO PLASTIC MATERIAL USED IN CREATION OF PART. MAJOR ISSUE SINCE OIL SPILLS OUT ONTO THE ROADS. TRIED TO REPAIR BUT PART IS BACK ORDERED INDEFINITELY BECAUSE IT'S A MAJOR ISSUE WITH OTHER MODELS TOO.

Air Bags
Filed Mar 1, 2021OR

AIR BAG WARNING LIGHT TURNED ON HAVEN'T BEEN ABLE TO FIX YET. PASSENGERS SEAT BEARING ON TRACK BROKEN. FRONT END NOISE WHEN TURNING HAS BEEN IN DEALER MULTIPLE TIMES AND HAVEN'T BEEN ABLE TO FIX SOUNDS LIKE RUBBING ON SOMETHING CRINKLING SOUND.

Engine
Filed Mar 1, 202175,345 milesOH

THE OIL FILTER ADAPTER MODULE THAT HAS A COOLING FEATURE THAT HAS A 75,000 PART SHORTAGE CURRENTLY IS FAULTY IN MY VEHICLE. AGAIN, NO ONE CAN GET THIS PART AND IT'S CURRENTLY AT 75,000.

Service Brakes
Filed Mar 1, 2021AZ

EMERGENCY BRAKE LIGHT IS ON IN DASHBOARD. EMERGENCY BREAK WILL NOT POWER OFF AND THE LIGHT WILL REMAIN. EMERGENCY BREAK DOES NOT CLICK ON OR OFF ANYMORE.

Power Train
Filed Feb 28, 202174,000 milesKS

I WAS DRIVING LIKE USUAL AND WHEN I GOT HOME AND I WAS PARKING ON MY DRIVEWAY THE 'SERVICE SHIFTER' APPEAR ON MY SCREEN AND MY VEHICLE WAS STILL IN MOTION BUT STOP COMPLETELY WHEN THAT WARNING CAME ON MY PANEL.

Power Train
Filed Feb 28, 202167,000 milesNJ

VEHICLE HAS BEGUN LOSING POWER WHEN ACCELERATING. THERE HAS ALREADY BEEN A RECALL FOR THIS, BUT IT DOES NOT APPEAR THAT MY VIN IS INCLUDED. THIS OCCURRED TWICE WHILE ACCELERATING ON A HIGHWAY

Engine
Filed Feb 25, 202193,000 milesKS

I HAVE AN OIL LEAK IN MY CARD. I HAD THE CAR INSPECTED AND IT WAS FOUND THERE WAS AN ISSUE WITH THE OIL FILTER HOUSING. THE PROBLEM IS THAT MANY MANY JEEPS HAVE THE EXACT SOME PROBLEM. I WAS TOLD THERE WAS A BACK ORDER OF OVER 40K AND I WOULD HAVE TO WANT UP TO 6 MONTHS UNTIL I HAD THE ISSUE RESOLVE. JEEP HAS NOT RECALLED THE PART. JEEP CANNOT TELL ME WHEN THE PART WILL BE MADE AVAILABLE. THEY HAVE NO EFFORTS TO HELP ME REMEDY THE SITUATION AT ALL, I.E., OFFER A LOANER CAR, TAKE TRADE IN, OR EVEN EXPLAIN HOW THEY ARE GOING EXPEDITE THE SITUATION. I'VE CONTACTED MY JEEP CERTIFIED DEALER WHICH ONLY TOLD TO CONTACT CORPORATE. I'M FILING THIS COMPLIANT BECAUSE IT APPEARS TO ME JEEP HAS A MAJOR MANUFACTURING ISSUE WITH THEIR JEEPS AND HAVE TAKEN NO STEPS TO CORRECT OR HELP THEIR CUSTOMERS IN ANY WAY.

Unknown or Other
Filed Feb 25, 202183,000 milesCA

I HAVE AN OIL LEAK AND NEED TO REPLACE MOPAR PART NUMBER 688105583AF. HOWEVER, THIS PART IS ON BACK ORDER WITHOUT AN IN STOCK DATE (SOME WEBSITES ARE SAYING IT'S DISCONTINUED). LOOKING ON EBAY I SEE THIS PART BEING SOLD FOR $200 ABOVE MSRP WITH OVER 170 SOLD RECENTLY. NO ONE CAN HELP ME FIX THIS ISSUE SINCE THE PART IS BACK ORDERED WITHOUT AN IN STOCK DATE. FURTHERMORE, DOING RESEARCH ON THIS PART, THE ISSUE I HAVE IS EXTREMELY WIDE SPREAD WITH 2014 - 2016 JEEP, DODGE, CHRYSLER AND RAM MODELS (THAT ALL USE THIS PART). A MECHANIC I CALLED STATED THIS WAS A WIDESPREAD ISSUE. SINCE THE JEEP DEALERSHIPS ARE NOT CARRYING THIS PART AND NO MECHANIC CAN ORDER IT, I AM STUCK WITH A CAR LEAKING A GOOD AMOUNT OF OIL.

Power Train
Filed Feb 24, 202175,000 milesOH

THE PTU AND ACTUATOR WENT OUT DUE TO THE SPLINES ON THE PTU. WAS TOLD THAT IT WAS OUT OF THE DATE FOR THAT PTU. EVEN THOUGH THE ISSUE HAS OCCURRED BEFORE AND AFTER THIS MODEL YEAR.

Engine
Filed Feb 22, 2021120,000 milesKS

THE OIL COOLER IS CRACKED. ACCORDING TO THE DEALER IT COULD BE A MANUFACTURING DEFECT. THEY TOLD ME THERE ARE OVER 24,000 OIL COOLERS ON BACKORDER. LOOKING ONLINE ON JEEP CHEROKEE FORUMS MANY MANY PEOPLE HAVE HAD THIS PROBLEM. WE NOTICED THIS PROBLEM DUE TO THE FACT THE ENGINE TEMP KEPT FLUCTUATING AND THE COOLANT WAS LOW.

Electrical System
Filed Feb 22, 2021148,000 milesNJ

VEHICLE SHUTS OFF WITH ALL LIGHTS FLASHING IF I DON'T CHANGE OIL BEFORE 2000 MILES. THIS HAPPENED TO ME THE FIRST YEAR I HAD THE CAR AND I WAS ALMOST KILLED ON THE PARKWAY. BURKE AUTO SAID IT WAS A SOFTWARE UPDATE. THEN IT HAPPENED FOUR DAYS LATER I WAS ABLE TO GET IT TO THE DEALERSHIP RIGHT DOWN THE ROAD THAT I LIVE BUT COULDN'T GO OVER 15 MPH AND IT SHUT OFF TWICE IN TWO MILES. THEN WHEN I GOT THE CAR THERE IT HAPPENED TO ONE OF THE TECHNICIANS AND SCARED THE CRAP OUT OF HIM AND HE SAID HE WOULDN'T DRIVE THIS CAR. BUT NO ONE DID NOTHING.. NOW TODAY I ALMOST WAS IN A ACCIDENT AT THE FOOD STORE BECAUSE THE TRANSMISSION WOULDN'T STOP AND THEN THE WHOLE CAR STOPPED. IT WAS BROUGHT TO BURKE AUTO GROUP ON STONE HARBOR BLVD. CAPE MAY COURTHOUSE NJ AS THEY TOLD ME TODAY THEY CAN'T GET TO IT AND IT'S GOING TO COST $$$$ THEN THEY LET ME WALK HOME IN THE RAIN. I HAVE HAD JEEPS BEFORE AND THEY ARE GREAT CARS BUT THIS ONE IS GOING TO KILL ME. PLEASE HELP WITH THIS MATTER SENSE I CAN'T GET NO HELP HERE. THE CAR IS AT BURKE MOTOR GROUP IN CAPE MAY COURTHOUSE. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Engine
Filed Feb 21, 2021102,000 milesTX

EVER SINCE I PURCHASED THE 2014 CHEROKEE SPORT IT HAS ALWAYS SHIFTED REALLY HARD WITH HEAVY JERKING/STICKING WHILE SHIFTING IN 1, 2, 3 GEARS FROM A STATIONARY TO CRUISING POSITION. IN CITY STREETS AND HIGHWAYS. DEALERSHIP FLASHED SOFTWARE SEVERAL TIMES IN THE FIRST FEW YEARS WHICH ONLY PROVIDED A TEMPORARY SOLUTION AS THE ISSUE CONTINUES TO OCCUR TO THIS DAY' FEBRUARY 2021. I AM OUT WARRANTY NOW SO I HOPE DEALERSHIP DOESN'T CHARGE ME TO GET MY JEEP FLASHED AGAIN FOR THE SAME ISSUE. WE SHALL SEE.

Power Train
Filed Feb 20, 202190,000 milesMI

I STOPPED AT A RED LIGHT FOR MAYBE 3 MINUTES. WHEN I PUSHED THE GAS TO GO WHEN THE LIGHT TURNED GREEN, THE CAR DID NOT MOVE. I MOVED THE GEARS, BUT IT STILL DID NOT MOVE IN DRIVE OR REVERSE. I SHUT DOWN THE VEHICLE, TURNED IT BACK ON, THE CHECK ENGINE LIGHT CAME ON AT THAT POINT, I PUT THE CAR BACK INTO DRIVE, AND IT STILL WOULD NOT GO. I SAT THERE THROUGH THE GREEN LIGHT, AND WHEN THE LIGHT TURNED RED, I FELT THE CAR SHIFT, AND IT WOULD THEN GO AGAIN WHEN THE GAS PEDAL WAS PUSHED. GLAD I WAS NOT IN A BUSY INTERSECTION. THE SAD PART IS, I JUST PURCHASED THIS CAR IN SEPTEMBER FROM MILNES FORD IN LAPEER, MICHIGAN. I NOTICED THE RECALL ON THE AUTOCHECK BEFORE I BOUGHT IT. I ASKED ABOUT THE RECALL WHEN I PURCHASED. SADLY, I DO NOT HAVE THEIR RESPONSE IN WRITING, BUT HE TOLD ME " OH YES, WE TOOK CARE OF THAT". I WILL NEVER TRUST THAT AGAIN.

Engine
Filed Feb 18, 202187,281 milesNY

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS AN ABNORMAL ODOR OF OIL DETECTED. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE OIL FILTER HOUSING WAS LEAKING. THE CONTACT CALLED FOX CHRYSLER DODGE JEEP RAM (346 GRANT AVENUE RD, AUBURN, NY 13021, (315) 252-7273) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 87,281.

Unknown or Other
Filed Feb 17, 202189,000 milesNV

THE VEHICLE HAS A "WHISTLE" ON STARTUP WHEN IT'S COLD. GOES AWAY AFTER A MINUTE OR TWO. SOURCES SAY IT COULD BE THE IDLER PULLEYS BUT I'M NO MECHANIC.

Engine
Filed Feb 11, 2021106,000 milesOH

WHEN DRIVING THE CHECK ENGINE LIGHT WILL COME ON. THE VEHICLE THEN STARTS DRIVING VERY ROUGH SHAKING THE WHOLE CAR AND IT HAS REDUCED POWER.

Power Train
Filed Feb 11, 2021130,000 milesTX

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED WHILE DRIVING 65 MPH, THE VEHICLE STALLED. THE CONTACT MADE SEVERAL ATTEMPTS TO RESTART THE VEHICLE AND THE VEHICLE RESTARTED. THE CONTACT STATED THAT THE TRANSMISSION WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHERE THE TRANSMISSION WAS REPLACED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.

Electrical System
Filed Feb 8, 202186,000 milesAR

THE LIFT GATE LATCH WILL NOT LOCK. IT IS A SAFETY CONCERN BECAUSE I'M HAVING TO DRIVE IT WHILE THE REAR GATE IS NOT SECURED. MY BATTERY DIED BECAUSE THE WARNING LIGHT FOR THE LIFT GATE WOULD NOT GO OFF. WHEN THIS FIRST HAPPENED THE CAR WAS RUNNING BUT IN PARK. THE LIFT GATE WAS OPENED AND NEVER LOCKED SINCE.

Electrical System
Filed Feb 8, 202175,118 milesAR

THERE IS A WARNING SAYING SERVICE SHIFTER THAT STAYS LIT UP ON MY DISPLAY AT ALL TIMES. I HAVE HAD ALL OF MY RECALLS DONE BUT THIS WARNING LIGHT STAYS ON AND IS A NEUSANCE. YOU CAN NOT SEE THE DIGITAL SPEEDOMETER NOR ANYTHING DIGITAL FOR THAT MATTER. FIRST NOTICED IT A FEW WEEKS AFTER I BOUGHT THE CAR. AS SOON AS YOU TURN THE CAR ON THE LIGHT JUST STAYS ON. THE RECALLS SHOULD HAVE FIXED THIS BUT IT DID NOT. VERY BEAUTIFUL CAR BUT HAVING SEVERAL ISSUES WITH IT THAT A LOT OF PEOPLE ARE HAVING SAME ISSUES WHEN RESEARCHING THE INTERNET. NEED THIS FIXED ASAP. COST TOO MUCH MONEY TO HAVE THIS MANY ISSUES. VERY DISAPPOINTED AND WILL ISSUE A CLASS ACTION SUITE IF NO RESPONSE. ALSO LIFT GATE WON'T LOCK. BUT THAT'S ON ANOTHER CLAIM THAT I ISSUED TO YOU.

Engine
Filed Feb 5, 2021114,000 milesVA

CAR STALLS AFTER REFUELING TO FULL CAPACITY. SHUTTERED AND STALLED 3 TIMES AFTER REFUELING TANK. THE CAR GIVES OFF MULTIPLE WARNING LIGHTS RANGING FROM TRANSMISSION TO BATTERY, DESPITE THE TRANSMISSION AND BATTERY BEING PERFECTLY FINE. ONCE THE CAR BEGINS TO STALL, THE STEERING LOCKS UP AND ALL POWER IS LOST. THE CAR MUST BE PUT IN PARK AND RESTARTED, SOMETIMES IT STRUGGLES TO RESTART

Power Train
Filed Feb 3, 2021117,000 milesNC

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE BATTERY POWER DRAINED WITHOUT WARNING. THE CONTACT JUMP STARTED THE VEHICLE HOWEVER, WHILE JUMP STARTING THE VEHICLE, SEVERAL DIFFERENT WARNING LIGHTS BECAME ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO BLACK CHRYSLER DODGE JEEP RAM (831 SALISBURY RD, STATESVILLE, NC 28677, (704) 924-7070) WHO STATED THAT THE POWER TRANSFER UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V343000 (POWER TRAIN) OR 20E037000 (POWER TRAIN). THE APPROXIMATE FAILURE MILEAGE WAS 117,000.

Fuel/Propulsion System
Filed Feb 3, 2021NY

WHEN REFUELING, THE GAS PUMP SHUTS OFF AFTER .2 TO .3 GALLONS REPEATEDLY.

Fuel/Propulsion System
Filed Feb 3, 2021AZ

VEHICLE WAS TAKEN INTO SHOP FOR A REPAIR. I WAS INFORMED BY THE SHOP THE GAS TANK IS LEAKING INTO THE ENGINE AND CAUSING THE POOR PERFORMANCE.

Power Train
Filed Feb 1, 2021138,000 milesKY

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT SHE HEARD AN ABNORMAL POPPING SOUND COMING FROM THE VEHICLE. THE CONTACT WAS UNABLE TO MOVE THE VEHICLE AS THE VEHICLE CONTINUED TO MAKE THE ABNORMAL NOISES. THE AUTHORITIES WERE CALLED AND THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO NOTIFIED HER THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 19V447000 (POWER TRAIN) AND THAT THE VEHICLE SHOULD BE TAKEN TO AN AUTHORIZED DEALER. THE CONTACT INITIALLY HAD THE VEHICLE TOWED TO ZIMMER CHRYSLER DODGE JEEP RAM (1086 BURLINGTON PIKE, FLORENCE, KY 41042) WHERE SHE WAS INFORMED THAT SHE HAD TO PAY FOR A SOFTWARE DIAGNOSTIC, WHICH SHE DECLINED. THE CONTACT THEN HAD THE VEHICLE TOWED TO JEFF WYLER CHRYSLER DODGE JEEP RAM OF FT THOMAS, KENTUCKY (100 ALEXANDRIA PIKE, FORT THOMAS, KY 41075) WHERE THEY DECLINED TO PERFORM THE SOFTWARE DIAGNOSTIC AND PROVIDED HER WITH AN ESTIMATE FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE RECALL REPAIR HAD BEEN PERFORMED PRIOR TO HER OWNING THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 138,000

Power Train
Filed Jan 31, 2021KY

THE SAFETY RECALL TO REPROGRAM THE TRANSMISSION CONTROL MODULE WAS COMPLETED ON 9/4/19. MY VEHICLE WORKED PROPERLY UNTIL AUGUST 2020 AND HAS RETURNED TO LTHE SAME ISSUE I HAD BEFORW THE RECALL WAS COMPLETED. THE JEEP LOSES POWER WHEN BRAKING TO BELOW 20 MPH BUT NOT COMING TO A COMPLETE STOP & PRESSING THE ACCELERATOR. THERE IS A SECOND OR 2 DELAY BEFORE THE CAR WILL ACCELERATE, THEN A HARD SHIFT AS IF THE CAR HAS GONE INTO GEAR.

Unknown or Other
Filed Jan 30, 20211 milesCT

THE SERVICE SHIFTER LIGHT COMES ON AT RANDOM TIMES. IT HAPPENED A WHILE BACK THEN I DIDN'T SEE IT HAPPEN IN A WHILE NOW IT HAPPENS VERY OFTEN AND IT'S ANNOYING. AFTER READING THE FORUMS IT SEEMS TO BE A COMMON PROBLEM IN THE JEEP CHEROKEE

Power Train
Filed Jan 27, 2021TX

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WOULD INDEPENDENTLY SHIFT TO NEUTRAL AT VARIOUS RATES OF SPEED AS THE SERVICE SHIFTER WARNING LIGHT WOULD ILLUMINATE ON THE INSTRUMENT PANEL. SOUTH POINT DODGE CHRYSLER JEEP RAM (5210 S IH 35 FRONTAGE RD, AUSTIN, TX 78745, (512) 774-6306) WAS CONTACTED AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN). THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

Air Bags
Filed Jan 26, 202153,000 milesNY

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED WHILE DRIVING AT AN UNDISCLOSED SPEED, THE AIR BAGS WARNING LIGHT ILLUMINATED AND REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO TRANSITOWNE JEEP CHRYSLER DODGE RAM (7408 TRANSIT RD, WILLIAMSVILLE, NY 14221) WHERE THE MECHANIC REPAIRED THE ELECTRICAL SIDE PILAR MOLDING, AND SIDE CURTAIN AIR BAGS HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 53,000.

Unknown or Other
Filed Jan 25, 202166,900 milesCA

VEHICLE SHUTS OFF, UNEXPECTEDLY, WHILE DRIVING DOWN A MAJOR INTERSECTION, THEN MESSAGE TO SWITCH CAR TO PARK AND RESTART.. TAKES A FEW TRIES TO RESTART

Electrical System
Filed Jan 21, 2021104,500 milesUT

UPON FUELING THE VEHICLE, THE VEHICLE OPERATES AS IT IS INTENDED TO FOR A BRIEF MOMENT, UNTIL IDLING ON THE ROADS. THE VEHICLE WILL SUDDENLY DROP IN RPMS, AND IF IT GETS FAR ENOUGH, THE VEHICLE STALLS, DIRECTS ME TO SHIFT TO PARK, AND PRESS THE START BUTTON. IN SOME CASES, THE VEHICLE WILL START RIGHT BACK UP, BUT WITH SOME TROUBLE, OR NOT AT ALL. VEHICLE BECOMES A METALLIC VEGETABLE AND STARTS EMITTING A RICH SMELL OF PETROL. THIS ISSUE DOES NOT OCCUR WHEN CONSTANTLY DRIVING AT HIGHER SPEEDS OR AFTER THE VEHICLE HAS DRIVEN 50 MILES AFTER FUELING.

Engine
Filed Jan 20, 202197,000 milesCT

AFTER SPENDING $1,400 DEC 2020 AT THE PUTNAM, CT, JEEP, DODGE, DEALERSHIP, ON THE NEW SHIFT, $300 BEING SOFTWARE UPDATE, AND HVAC ISSUE........NOW MY VEHICLE JUST SHUTS DOWN WHILE I AM DRIVING. THE SHUT DOWN HAPPENS FIVE MINUTES AWAY FROM HOME, RIGHT IN THE SAME SPOT, EVERY DAY. ONCE IT SHUTS DOWN, I AM STUCK THERE, WAIT A MINUTE AND RESTART THE VEHICLE. IT BEGINS TO START IN A STRAINED SORT OF WAY. I LIVE IN A RURAL AREA SO NOT TOO BAD AND NOW I DO NOT LEAVE MY NEIGHBORHOOD ON THE HUGE HILL SIDE SEEING THERE IS MORE TRAFFIC, THE CAR WILL BE STUCK ON THAT HILL WHICH IS A MAIN TRAFFIC STREET. THIS ENGINE TURNING OFF HAPPENS EVERY TIME I TAKE THE CAR OUT IN THE MORNING. SEEMS LESS IF I WARM IT UP FIRST AND DRIVE REALLY SLOW AS THIS HAS HAPPENED BEGINNING OF JANUARY 2021 AND I AM TRYING TO DEAL WITH IT. I AM A SENIOR CITIZEN (NOT WORKING) SO I GO ON ERRANDS OR APPTMTS IN THE MORNING. BEGAN JAN 4TH 2021 AND CONTINUES.

Power Train
Filed Jan 19, 202178,000 milesOH

I HAVE TO HAVE MY PTU AND ACTUATOR REPLACED DUE TO FAULTY SPLINES. THERE IS A RECALL BUT SOME HOW MY VEHICLE IS NOT IN THAT RECALL. EVEN THOUGH THE SAME ISSUE HAS HAPPENED TO MY 2014 JEEP CHEROKEE TRAILHAWK. I HAVE PICTURES OF THE PTU SPLINE WORE COMPLETELY OFF. I HAVE TALKED TO OTHERS ABOUT THIS RECALL AND EVEN LATER YEARS 2015 AND ON HAVE BEEN RECALLED. NOW I'M OUT OF POCKET $1200 FOR A FAULTY PTU FROM THE FACTORY. I THINK IT'S TERRIBLE THAT JEEP IS SENDING THESE VEHICLES OUT THE DOOR KNOWING THAT THIS AN ISSUE.

Engine
Filed Jan 18, 2021120,000 milesTN

ON TWO DIFFERENT OCCASIONS I HAVE BEEN IN THE PROCESS OF DRIVING THE CAR DOWN A CITY STREET WHEN IT HAS FOR NO KNOWN REASON SHUT OFF AND BECOME IMMEDIATELY INOPERABLE. THE FIRST INCIDENT OF THIS WAS IN JUNE 2020. I HAD THE CAR TOWED TO A MECHANIC WHERE THEY COULD FIND NOTHING WRONG. THEY CHANGED THE OIL AND REPLACED THE BATTERY BUT GOT NO INDICATION FROM THE DIAGNOSTIC REPORT THAT ANYTHING WAS WRONG. THEY SUGGESTED I TAKE THE VEHICLE TO A MECHANIC THAT SPECIALIZES IN ELECTRONIC ISSUES. THEY FOUND AN ISSUE IN THE STEERING COLUMN THAT THEY SAID MAY HAVE BEEN THE PROBLEM. I HAD IT REPAIRED AND THOUGHT IT WAS FIXED. THIS PAST SATURDAY (1/16/21) I WAS IN THE PROCESS OF DRIVING THE VEHICLE DOWN A CITY STREET WHEN AGAIN, WITH NO WARNING, THE ENGINE SHUT OFF. I HAD THE CAR TOWED TO A MECHANIC AGAIN AND AGAIN, THEY CAN FIND NOTHING DIAGNOSTICALLY WRONG WITH THE VEHICLE. I HAVE DOCUMENTATION FOR THESE ISSUES BUT IT IS IN THE GLOVE COMPARTMENT OF THE VEHICLE AND IT IS AT THE MECHANICS. I CAN PROVIDE IF NEEDED.

Power TrainCrash
Filed Jan 14, 2021190,000 milesWI

JUST BOUGHT THIS CAR FROM PRIVATE OWNER, I ASKED OF ANY RECALLS, SHE TOLD ME NONE AT ALL. DIDN'T EVEN HAVE IT A WEEK AND TRANSMISSION STUCK IN NEUTRAL AND COULDN'T REMOVE THE KEYS.

Engine
Filed Jan 14, 202176,000 milesAZ

THIS YEAR JEEP WAS EQUIPPED WITH A PLASTIC ENGINE OIL COOLER HOUSING THAT IS EASILY CRACKED WHEN THE OIL IS CHANGED. I HAVE HAD TO REPLACE IT TWICE, AND IT IS LEAKING AGAIN. DUE TO SIGNIFICANT OIL LEAKS AND LOSS OF OIL IN THE ENGINE, I TOOK IT TO THE CHRYSLER AUTO SERVICE CENTER THEY TOLD ME THE "LIFTERS" IN THE ENGINE ARE NOW 'TAPPING' PROBABLY FROM LOSS OF OIL PRESSURE, AND THE COST TO REPLACE BOTH THE ENGINE OIL COOLER HOUSING, AND THE LIFTERS WILL BE ANOTHER $1,900. I'M STILL TRYING TO UNDERSTAND THE THOUGHT PROCESS BEHIND PUTTING A PLASTIC PART ON AN ENGINE KNOWING THAT HOT OIL TRAVEL THROUGH IT????

Power Train
Filed Jan 13, 202160,000 milesMO

TRANSMISSION REMAINS IN 3RD GEAR WHEN SLOWING TO A STOP WHICH MAKES ACCELERATION VERY POOR WHEN TRYING TO TURN ACROSS TRAFFIC. IN 3RD GEAR THE ACCELERATION IS VERY SLUGGISH. AS YOU APPLY MORE ACCELERATOR PEDAL, THE TRANSMISSION SUDDENLY DOWNSHIFTS TO 1ST GEAR WITH A SLAM AND TIRE SPIN. I'VE HAD AT THE DEALER AND WAS TOLD MY VEHICLE HAD THE LATEST FIRMWARE INSTALLED AND THEY COULD DO NOTHING ABOUT IT. THIS IS A SAFETY CONCERN. THE TRANSMISSION SHOULD DOWNSHIFT TO 1ST GEAR MUCH SOONER THAN IT DOES. I SUSPECT THIS IS THE REASON THE DRIVETRAIN RECALLS HAVE BEEN HAPPENING. I ENTERED 1/13/2021 IN THE DATE BUT THIS IS A CONSISTENTLY REOCCURRING PROBLEM.

Power Train
Filed Jan 13, 2021122,505 milesPA

TRANSMISSION BANGS AND GOES INTO NEUTRAL WHILE DRIVING. I WAS DRIVING 70 MPH ON FREEWAY AND HARD A LOUD BANK AND CAR WENT INTO NEUTRAL AND HAD NO GAS PEDAL ALONG WITH DASH LIGHTING STATING SERVICE TRANSMISSION AND ENGINE LIGHT ON. THERE ARE MANY COMPLAINTS AND RECALLS ON THESE AND OTHER SHIFTING PROBLEMS. VERY DANGEROUS AT LEAST

Suspension › Rear
Filed Jan 11, 202144,000 milesMI

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED WHILE DRIVING 45 MPH, SHE HEARD AN ABNORMAL SOUND COMING FROM THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT CONTINUED DRIVING TO HER DESTINATION. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER PREFERRED CHRYSLER DODGE JEEP RAM (3146 HENRY ST, MUSKEGON, MI 49441, (231)733-4401) WHERE IT WAS DIAGNOSED WITH NEEDING THE TRANSMISSION AND UNKNOWN ROD OF THE REAR END TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 44,000.

Electrical System
Filed Jan 6, 2021CA

1) THE SHIFTER LIGHTS CAME ON DRIVING IN FROM TOWN TO MY HOUSE, APPX. 10 MILES, TOOK A PICTURE OF ALL THE LIGHTS ON ON THE SHIFTER. 1-5-2021. WIFE TURN OFF AND ON AT HOME AND LIGHTS DIDN'T LIGHT UP AFTER THEY RESET. HAVE NOT TAKEN IN TO DEALER AS OF1-6-2021. 2) THE DOME LIGHTS STOP WORKING, ALL OF THEM, TOOK IT IN TO DEALER, THEY SAID THE DRIVER VISOR HAS A SHORT SO AS LONG AS I LEAVE THE FUSE TO THE DRIVER SIDE VISOR OFF THE REST OF THE LIGHT WOULD WORK, NEW VISOR COST OVER $500 SO I OPTED TO WAIT TILL I COULD AFFORD IT, I HAVE THE BUMPER TO BUMPER EXTENDED WARRANTY, PAID EXTRA $4500 AS LONG AS I OWE THE DARN THING I THOUGHT IT WOULD FIX THING LIKE THIS, NO IT DOES NOT. THERE IS A RECALL ON THE VISOR WIRING ISSUE BUT MINE WAS NOT COVERED. 2 MONTH LATER DOME LIGHTS HO OUT AGAIN?? CALL DEALER AND TELL ABOUT IT, SAY REPLACE THE LEFT SIDE VISOR FUSE, TRIED IT BLOWS OUT, CALL AGAIN, THEY TELL DON'T REPLACE FUSE ANY MORE?? LEFT WITH NO DOME LIGHTFOR NOW. 3) TRANSMISSION SHIFTING ISSUE IN MOUNTAINS, GOING UPHILL, HAD TO PULL OVER TO SLOWLY RESTART THE SHIFTING PROCESS, MINE YOU THIS WAS A REPLACEMENT TRANSMISSION COVERED BY WARRANTY, THIS INCIDENT ISSUED ONLY ONCE AND STARTING SHIFTING OK,DIDN'T TAKE TO DEALER, ALMOST LIKE WHAT FOR, THEY WON'T DO NOTHING BUT RESET. IN CONCLUSION IF I COULD RETURN AND GET SOME RETURN ON IT I WOULD, EVEN AT A LOSS MOSTLY LIKELY TRADING IN FOR A HONDA.TOO DANGEROUS FOR MY WIFE TO DRIVE. NEVER AGAIN NO CHRYSLER PRODUCTS.JEEP WAS A VERY BIG DISAPPOINTME

Engine
Filed Jan 6, 202158,000 milesWI

OIL FILTER HOUSING IS LEAKING OIL, COULD BE A FIRE ISSUE.

Power Train
Filed Jan 2, 202155,000 milesMN

SHIFTER NEEDS SERVICE WARNING LIGHT

Engine
Filed Jan 1, 202148,630 milesLA

OIL FILTER ADAPTER FAILED. SLOW OIL LEAK AND THEN GARAGE FLOORING UNDER VEHICLE WAS FULL OF OIL. GOT VEHICLE TO MECHANIC AND HAD 1 QT LEFT. MECHANIC ALSO HAD A DODGE VAN GETTING THE SAME REPAIR, SAME PART, SAME PART #. SEEMS TO BE A BIG PROBLEM WITH KEEP, CHRYSLER, DODGE PER MECHANIC AND INTERNET. ALSO WHEN AT EITHER A STOP OR EVEN TRAVELING ON ROADWAY, VEHICLE BECOMES JERKY AND HAVE TO EITHER PUT IN PARK AND THEN BACK TO DRIVE OR VEHICLE HAS TO BE RESTARTED. BATTERY CAN DRAIN FROM 13.9 DOWN TO 12.7 WHEN THIS IS HAPPENING. THIS CURRENT BATTERY IS THE 4TH BATTERY FOR THIS VEHICLE.

Fuel/Propulsion System
Filed Jan 1, 202154,148 milesVA

AFTER FILLING UP THE GAS TANK, VEHICLE WILL BUCK AND STALL WHILE DRIVING CAUSING A SIGNIFICANT HAZARD TO THE OCCUPANTS. THIS OCCURS EVERY TIME WE FILL UP THE TANK. WE STOP FILLING AFTER THE FIRST CLICK SO WE DO NOT OVER FILL THE VEHICLE. AFTER READING, THIS APPEARS TO BE A COMMON ISSUE.

Power Train
Filed Jan 1, 202183,800 milesVA

MY CAR IS CUTTING OFF WHILE DRIVING. SHIFT TO PARK MESSAGE SHOWS UP AND CAR STALLS. 83,390 MILES. JUST BOUGHT USED FROM A DEALERSHIP AND ALREADY GETTING TRANS PROBLEMS.

Engine
Filed Jan 1, 202191,698 milesAL

I WENT TO GET MY OIL CHANGED AND WAS TOLD AND SHOWED (IN PICTURES TAKEN BY THE ATTENDANT) THAT MY VEHICLE HAS SEVERAL OIL LEAKS. THE ATTENDANT ALSO TOLD ME THAT IT WAS A POSSIBILITY THAT THE VEHICLE COULD CATCH ON FIRE BECAUSE OF THE OIL LEAKS. I WAS THEN ASKED IF I HAD HAD ANY MECHANICAL WORK DONE ON MY VEHICLE AND I REPLIED NO SINCE I HADN'T HAD ANY WORK DONE OTHER THAN MAINTENANCE. THE MANAGER THEN TOLD ME THAT I SHOULD BE VERY ANGRY AND TAKE MY VEHICLE BACK TO THE DEALERSHIP BECAUSE IT SEEMED LIKE THE ENGINE AND TRANSMISSION WERE NOT PUT TOGETHER PROPERLY WHICH IS WHY I HAVE SEVERAL OIL LEAKS.

Power Train
Filed Jan 1, 202161,223 milesID

ON A ROLLING STOP OR BUMP STOP THE TRANSMISSION WILL NOT DOWNSHIFT AND STAYS IN 3RD GEAR. ACCELERATION IS DANGEROUSLY SLUGGISH, AS YOU STEP HARDER ON THE GAS AS TRAFFIC APPROACHES THE TRANSMISSION SLAMS INTO 1ST GEAR OR GOES INTO NEUTRAL. I HAVE REPORTED THIS TO THE DEALER MANY TIMES. HAVE ALL THE LATEST FLASH UPDATES. THIS TRANSMISION IS DANGEROUS !!!

Electrical System
Filed Dec 27, 2020139,000 milesFL

CONSTANT TRANSMISSION ISSUES/ JERKS AND HARD THRUSTS. BEEN IN JEEP DEALERSHIP MANY TIMES WITH COMPLAINT. SAME ISSUES NOW OUT OF WARRANTY. NOW AS OF DEC 25 2020, VEHICLE WENT COMPLETELY DEAD , CAME BACK ON AND NOW THROWS ALL SERVICE LIGHTS ON DASH AND VEHICLE WILL NOT MOVE OUT OF GEAR. HAVE TO DISCONNECT BATTERY TO PUT INTO PARK/NEUTRAL TO MOVE OUT OF WAY. UNDRIVEABLE . THIS 2014 LATTITUDE HAS BEEN A NIGHTMARE AND AN UNSAFE VEHICLE FROM THE BEGINNING. UNFORTUNATELY I WAS UPSIDE DOWN ON FINANCE OR IT WOULD HAVE BEEN GONE. NOW WITH IT ALMOST BEING PAID OFF I AM IN FINANCIAL RUIN OVER THIS ONCE AGAIN. UNSAFE VEHICLE.

Power Train
Filed Dec 21, 202057,000 milesSD

MY TRANSMISSION SHIFTS HARD, CLUNKS INTO GEAR, JERKS, SOMETIMES DOESN'T RESPOND TO ACCELERATION. I HAD IT COMPLETELY REPLACED WITH BILLION AUTOMOTIVE VIA SERVICE MANAGER MIKE LAVIN IN 2018. THE NEW TRANSMISSION IS ACTING EXACTLY THE SAME WAY.

Power Train
Filed Dec 21, 202047,000 milesSD

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT THE TRANSMISSION FAILED. THE CONTACT STATED THAT WHILE DRIVING, THE TRANSMISSION DOWN SHIFTED. THE TRANSMISSION FAILED TO SHIFT INTO THE CORRECT GEAR AND THE VEHICLE FAILED TO PROVIDE PROPER ACCELERATION DUE TO THE TRANSMISSION FAILURE. THE CONTACT STATED THAT THE TRANSMISSION SOFTWARE WAS UPDATED AND THE TRANSMISSION WAS ALSO REPLACED HOWEVER, THE REPAIRS FAILED TO CORRECT THE FAILURE. THE VEHICLE WAS TAKEN TO BILLION AUTO CHRYSLER JEEP DODGE RAM FIAT (5910 S. LOUISE AVENUE SIOUX FALLS, SD 57108, (844) 235-5193) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 47,000.

Power Train
Filed Dec 18, 202081,000 milesAR

I OWN A 2014 JEEP CHEROKEE SPORT. WHILE I'M DRIVING AT VARIOUS SPEEDS, THE TRANSMISSION INADVERTENTLY SHIFTES TO NEUTRAL CAUSING THE VEHICLE TO LOSE MOTIVE POWER. IT ALSO WILL REV IT'S SELF WHILE STATIONARY, MY CAR WILL LOOSE POWER OR GAIN ITS OWN RPMS WHILE ON A FLAT HWY, THIS PROBLEM IS GETTING WORSE. THE TRANSMISSION SOFTWARE NEEDES TO BE REPROGRAMMED. ACCORDING TO THE NHTSA CAMPAIGN #'S 19V447000 & 16V529000 THE RECALL #'S ASSOCIATED WITH THIS SAME ISSUES I'M HAVING ARE V69 & S55. WHEN I TYPE IN MY VIN# TO CHECK FOR THESE RECALLS MY VEHICLE IS NOT LISTED HAS HAVING ANY RECALLS. MY SPECIFIC VEHICLE NEEDS TO BE ADDED SO I CAN PROPERLY HAVE THESE ISSUES RESOLVED.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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