Page 13 of 53 · complaints 601–650 of 2,650

2014 Jeep Cherokee complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2014 record →

Engine
Filed Jul 8, 2021IL

Oil leak at oil filter housing causing oil to leak on hot engine components and leave oil on ground below vehicle.

Power Train
Filed Jul 6, 2021160,200 milesUT

The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA campaign number: 20V343000 (Power Train). The vehicle was taken to a local dealer for the recall repair however, the contact was informed that the power transfer unit was already destroyed. The contact stated there was no warning light illuminated. The vehicle was not repaired. The dealer informed the contact that he had to pay out of pocket for the repair. The manufacturer had not been informed of the failure. The failure mileage was approximately 160,200.

Fuel System, Gasoline
Filed Jul 2, 2021106,000 milesFL

The contact owns a 2014 Jeep Cherokee. The contact stated that after filling the fuel tank, the vehicle would stall. The vehicle was restarted, and functionality returned. The contact stated that there was no warning light illuminated. The vehicle was not diagnosed nor repair. The manufacturer was informed of the failure and informed the contact that the Vin was not under recall. The failure mileage was approximately 106,000.

Power Train
Filed Jul 2, 2021108,000 milesNC

The contact owns a 2014 Jeep Cherokee. The contact stated while attempting to shift gear, the vehicle made an abnormal sound coming from the gear selector. The contact stated that the transmission warning light was illuminated. The vehicle was diagnosed but not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 19V447000 (Power Train) however, the Vin was not included. The manufacturer was informed of the failure however, no assistance was provided. The failure mileage was approximately 108,000.

Power Train
Filed Jun 24, 202165,000 milesNM

The contact owns a 2014 Jeep Cherokee Trailhawk. The contact stated while driving at various speeds, the vehicle would lose power. The contact also stated that the vehicle would not accelerate when the accelerator pedal was depressed. The contact stated the service 4 wheel drive warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed with the control module needing to be replaced. The vehicle was repaired but the failure still occurred. The vehicle was then taken to another dealer a month later where it was diagnosed with the power transfer unit needing to be replaced. The vehicle was not repaired. The contact was relating the failure to NHTSA campaign number: 20V343000 (Power Train). The manufacturer had not been informed of the failure. The failure mileage was approximately 65,000.

Engine
Filed Jun 24, 2021NV

Every time I fill up with gas, the car dies a few times while driving away from the gas station. Sometimes at high speeds. The "Shift to Park" notification comes on and I have to pull over, shift to park and shift back into drive. This happens a few times and then goes away until the next time I fill gas.

Fuel/Propulsion System
Filed Jun 15, 2021NC

Had just filled gas tank (1st time since we purchased the vehicle on 6/9/21). Stopped at traffic light. Engine quit and dashboard message advised to put car in park and push start button. Car started but quit almost immediately. While in park tried to rev engine, but got minimal response. When traffic light changed, proceeded forward. "Transmission Service Needed" message appeared, and D (Drive) on gearshift and on dashboard started blinking. Check Engine light was, (and remains) on. Car quit 3rd time, same "Transmission Service Needed" message appeared. When I got home, put car in reverse to back into driveway, got aloud clunking sound. Shut off engine and kept it off for 30-40 minutes. Started the car again and took it around the block, but none of the previous issues repeated.

Engine
Filed Jun 12, 2021PA

Every time I fill my vehicle up it stalls 3 or 4 times In the middle of traffic

Power Train
Filed Jun 10, 2021128,388 milesTN

The contact owns a 2014 Jeep Cherokee. The contact stated that while the vehicle was decelerating, the vehicle stalled with the check the transmission warning lights illuminated. The vehicle was not diagnosed nor repaired. The manufacturer was informed of the failure and referred the contact to a dealer for assistance. The failure mileage was approximately 128,388.

Power Train
Filed Jun 9, 2021OR

Much like other recalls for PTU's on similar models in the same year, mine is having problems with the power transfer unit (PTU) rumbling from the rear while decelerating and applying the electric brake automatically. I feel the manufacturer made a band aid change to the programming by applying the electric brake rather than being forced to replace the faulty PTU in a safety recall. Ultimately this puts my safety at risk and leaves me financially responsible for a faulty PTU. This problem is described in the website below, which led me to this form: https://www.mrblaw.com/blog/2020/06/jeep-recalls-cherokees-for-dangerous-fault-in-power-transfer-unit/

Electrical System
Filed Jun 3, 2021NJ

Vehicle starts to hesitate and shake during acceleration and then the service gear shifter light come on and all the red lights on the gear shifter turns red.

Unknown or Other
Filed Jun 2, 2021OH

1)Vehicle sputters & says I cannot change gears manually while driving. To put the vehicle in park then shift to neutral. 2)Warning light message to “service shifter”. 1)This usually happens after/while stopped at a light. Has happened 3-4 times in the past 6 months. 2) This light comes on every time I drive it.

Electrical System
Filed Jun 2, 2021FL

Approximately May 15th 2021 the Start/Stop button started to malfunction causing the vehicle to not go into park. I called the Jeep dealer to set an appointment and brought the vehicle in for repairs on 6/1/2021. The Service manager mentioned that there was a recall on Jeep Cherokee Models but I still had to pay to have it repaired. As I see it as a Safety concern by the NHSTA, I believe it should have been covered at no expense to me.

Power Train
Filed May 28, 202170,000 milesMA

The contact owns a 2014 Jeep Cherokee. The contact stated while driving at various speeds, the vehicle shifted into limp mode. The contact stated that the check engine and the ABS warning lights were illuminated. The vehicle was taken to a local dealer but was not yet diagnosed. The vehicle was not repaired. The contact was relating the failure to NHTSA campaign number: 19V447000 (Power Train). The manufacturer was not informed of the failure. The failure mileage was approximately 70,000.

Structure › Body
Filed May 25, 2021GA

Rear right door handle just falls off when trying to operate the door, preventing entry into the door. Many complaints online about this defect.

Power Train
Filed May 14, 2021160,000 milesTX

THE CONTACT'S DAUGHTER OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE STALLED WITHOUT WARNING. ADDITIONALLY, SHIFTING INTO REVERSE, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE STALLED. THE ACCELERATOR PEDAL WAS DEPRESSED SEVERAL TIMES AND THE VEHICLE LUNGED BACKWARDS AND THE REAR BUMPER WAS SCRATCHED. THE CONTACT STATED THAT SEVERAL WARNING LIGHTS AND FALSE SAFETY READING INTERMITTENTLY FLASHED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT HIS DAUGHTER HAD TAKEN THE VEHICLE TO NORTH STAR DODGE CHRYSLER JEEP RAM FIAT (7242 SAN PEDRO AVE, SAN ANTONIO, TX 78216) WHERE THE VEHICLE HAD BEEN SERVICED UNDER NHTSA CAMPAIGN NUMBER: 19V447000 (POWER TRAIN) HOWEVER, THE FAILURE PERSISTED AFTER THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED HIM THAT THERE WERE NO FURTHER RECALLS ON THE VEHICLE. THERE WAS NO FURTHER ASSISTANCE PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 160,000.

Service Brakes
Filed May 10, 202153,000 milesPA

PARKING BRAKE LOCKS UP RANDOMLY AND CAN'T MOVE VEHICLE. WATER LEAKING IN AND CORRODING PARKING BRAKE MODULE.

Fuel/Propulsion System
Filed May 10, 202153,000 milesPA

FILLED UP GAS TANK AND WHILE DRIVING VEHICLE KEPT TRYING TO STALL.

Electrical System
Filed May 7, 2021100,000 milesOH

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THE DOORS LOCKED UNINTENDEDLY WITH THE KEY STILL IN THE IGNITION. THE CONTACT STATED THAT THE DOORS SHOULD NOT LOCK INDEPENDENTLY WHILE THE KEY WAS IN THE IGNITION. THE FAILURE WAS EXPERIENCED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO CLASSIC CHRYSLER DODGE JEEP (6300 N. RIDGE RD, MADISON, OH 44057, (440-428-1141) WHERE THE DEALER REPLACED THE KEY FOB BATTERY HOWEVER, THE REPAIR DID NOT CORRECT THE FAILURE. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

Power Train
Filed May 4, 202157,200 milesCO

SERVICE 4WD LIGHT CAME ON. HAD LOCAL SHOP DIAGNOSE. INTERNAL FAILURE TO THE PTU. NEEDED FULL REPLACEMENT AT 57K MILES.

Electrical System
Filed May 3, 202150,000 milesKS

WHILE DRIVING MY CAR SUDDENLY SEEMS TO LOSE POWER AND STOP AND ON MY DASH IT SAYS MUST PLACED FOR ON BREAK TO SHIFT INTO PARK. AS I AM DRIVING DOWN THE HIGHWAY OR THROUGH AN INTERSECTION I AM NOT TRYING TO PUT IT IN PARK AND IT HAS CAUSED ME TO ALMOST GETTING REX A FEW TIMES. I HAVE TAKEN IT IN TO BE REPAIRED SEVERAL TIMES AND NO ONE CAN FIND ANYTHING WRONG WITH IT. THIS HAS BEEN GOING ON FOR SEVERAL MONTHS AND NORMALLY HAPPENS TO TO THREE TIMES A MONTH. I WILL ONLY PUT THE MOST RECENT DATE BELOW

Air BagsCrash
Filed May 2, 2021150,000 milesSC

MY SON WAS DRIVING AND REAR ENDED SOMEONE. HIS AIRBAGS DID NOT DEPLOY YET THE VEHICLE SHOWED AN ALERT ON THE DASH STATING THE AIRBAGS HAD DEPLOYED. THIS HAPPENED DRIVING STRAIGHT ON A CITY STREET.

Power Train
Filed May 1, 202143,000 milesMD

THE 2014 JEEP CHEROKEE TRANSMISSION HAS BEEN RECALLED NUMEROUS TIMES FOR DELAYED AUTOMATIC GEAR SWITCHING. COMPLAINTS OF THESE OCCURRENCES ARE NOTORIOUSLY DOCUMENTED ONLINE IN RANDOM FORUMS. NONE OF THE RECALLS NOR FIRMWARE UPDATES HAVE SOLVED THE ISSUE (AT LEAST WITH MY VEHICLE). AFTER RESTING LEVEL AT A STOP SIGN OR TRAFFIC LIGHT, PRESSING THE GAS PEDAL CAUSES THE ENGINE TO REV WITHOUT MOVING. APPROXIMATELY ONE TO TWO SECONDS LATER, THE TRANSMISSION VIOLENTLY "KICKS" INTO FIRST GEAR. I FEAR THAT THIS DELAY WILL LEAD TO A FUTURE ACCIDENT. AFTER MULTIPLE RECALLS FOR THIS ISSUE ALREADY, THIS PROBLEM SHOULD HAVE BEEN FULLY REMEDIED BY NOW. THEIR SOFTWARE UPDATES HAVE ONLY CHANGED THE TIMING OF THE GEAR RATIOS AND HAVE NOT SOLVED THE MECHANICAL DANGER.

Fuel/Propulsion System
Filed Apr 27, 2021500,000 milesMO

AFTER HITTING 50K MILES ON MY VEHICLE I NOTICED FOLLOWING FUELING IT WILL BEGIN TO SHUDDER AND RPM'S WILL GO OUT OF WACK. THEN RPM DROPS AND CAR WILL GIVE NOTICE "SHIFT TO P THEN DESIRED GEAR" MESSAGE. OTHER LIGHTS WILL LITE UP AND BATTERY LITE STAYS LIT WHEN THIS MESSAGE IS GIVEN. (I HAVE A NEW BATTERY SO IT CAN NOT BE DUE TO A BAD ONE.) THE CAR WILL THEN STALL AND STOP. THIS HAS HAPPENED BOTH WHEN STOPPED AT INTERSECTIONS AND WHILE IN MOTION AND DRIVING ESPECIALLY AT LOWER SPEEDS. IS A HAZARD AS HAPPENS QUICKLY AND NO WARNING SO CAN NOT PULL OVER. HAVE TO PUT CAR IN PARK AND RESTART. THIS WILL CONTINUE TO HAPPEN UNTIL TANK IS DOWN TO ABOUT 3/4 FULL. I DO NOT OVER FILL THE TANK. HAD TAKEN TO DEALERSHIP AND THEY SAID THEY COULD NOT DETECT ANY PROBLEMS. NO MESSAGES WERE GIVEN TO THEM DURING THE CHECK. THIS IS VERY FRUSTRATING AND A HAZARD ON THE ROAD WHEN YOU HAVE CARS BEHIND YOU THAT HAVE TO STOP SUDDENLY. I AM AFRAID TO DRIVE MY CAR AFTER FILLING UP WITH GAS FOR FEAR IT WILL STOP IN THE MIDDLE OF THE ROAD AND I WILL BE INJURED IN A REAR END COLLISION IF CAR BEHIND ME IS NOT PAYING ATTENTION. THIS HAS BEEN HAPPENING FOR MANY MONTHS NOW. EVERY TIME I FILL MY VEHICLE UP WITH GAS AND I DO NOT OVERFILL. I STOP AT THE FIRST "CLICK" WHEN PUMPING. IT APPEARS THAT THERE ARE SEVERAL SIMILAR COMPLAINTS ON YOUR WEBSITE WITH THE EXACT SAME PROBLEM. THIS SHOULD MAKE FOR AN EASY RECALL TO REPAIR THIS PROBLEM BEFORE IT BECOMES MORE SERIOUS THAN IT IS RIGHT NOW WITH SOMEONE REALLY GETTING IN

Service Brakes
Filed Apr 19, 2021175,000 milesNY

WITHIN THE PAST YEAR MY ELECTRONIC PARKING BRAKE SEIZED. I HAD TO HAVE MY VEHICLE TOWED AND PARKING BRAKE REPLACED. MECHANIC STATED BRAKE WAS DAMAGED DUE TO WATER GETTING TO THE PART. THIS PAST WEEK WHILE AWAY ON BUSINESS 3.5 HOURS FROM HOME THE PARKING BRAKE ENGAGED WHEN CAR WAS PARKED AND WOULD NOT DISENGAGE. I HAD TO HAVE THE CAR TOWED FROM THE MOTEL TO A GARAGE. IT WAS NOT A JEEP DEALERSHIP. THE MECHANIC FOUND A SERVICE MEMO #08-060-16 REGARDING THIS ISSUE ON MY JEEP. HE KNEW I NEEDED TO GET HOME THAT DAY SO MY ELECTRONIC BRAKE WAS UNHOOKED SO I COULD DRIVE. HE STATED THAT WATER AGAIN WAS THE ISSUE. THAT THERE IS A LEAK IN THE BACK WINDOW THAT CAUSES WATER TO POOL IN THE PARKING BRAKE WHICH THIS TIME SHORTED THE COMPUTER THAT RUNS THE SWITCH FOR THE BRAKE. HE ALSO STATED THAT THIS COULD HAVE CAUSED A FIRE IF I HAD MANAGED TO DISENGAGE THE BRAKE AND CONTINUE TO DRIVE. AFTER RESEARCH I SEE THIS IS A CONTINUING ISSUE IN THIS VEHICLE YEAR AND MODEL. I FEEL A RECALL IS WARRANTED

Power Train
Filed Apr 13, 202159,082 milesOH

MY HUSBAND WAS SITTING AT A TRAFFIC LIGHT AND ACCELERATED WHEN THE LIGHT TURNED GREEN. AS HE PROCEEDED THROUGH THE INTERSECTION THE VEHICLE MADE A LOUD POP NOISE AND THEN THE ENGINE WENT TO A HIGH REV AND THE VEHICLE WOULD NOT MOVE. HE COASTED DOWN A HILL WITH NO POWER AND WAS ABLE TO PULL INTO A PARKING LOT. A FEW MONTHS BEFORE THE TRANSMISSION FAILED, I HAD NOTICED THAT THE VEHICLE KEPT JUMPING WHILE I WOULD HAVE MY FOOT ON THE BRAKE. WHEN I HAD MY OIL CHANGED AT THE DEALERSHIP LAST FALL, I ASKED IF THERE WERE ANY RECALLS AND EXPLAINED HOW THE VEHICLE WOULD JUMP - AS IF I HAD BEEN REAR-ENDED - AND I WAS TOLD THAT MY VEHICLE WAS UP-TO-DATE ON ALL RECALLS. I ONLY HAD 59,082 MILES ON MY VEHICLE WHEN THE TRANSMISSION FAILED.

Power Train
Filed Apr 12, 202184,000 milesWI

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED WHILE DRIVING 60 MPH, THE SERVICE 4 WHEEL DRIVE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER CHRYSLER WORLD (2612 COUNTY RD EE, ABRAMS, WI 54101, (920) 826-4141) WHERE IT WAS DIAGNOSED WITH NEEDING AN UNKNOWN SOFTWARE UPDATE PERFORMED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 20V343000 (POWER TRAIN) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 84,000.

Electrical System
Filed Apr 12, 2021146,500 milesCA

THE FIRST COMPLAINT IS WHEN THE CAR WAS OVERHEATING AND IT NEEDED A NEW TRANSMISSION WHICH WAS COVERED UNDER THE POWER TRAIN WARRANTY. THE SECOND WAS WHEN THE CAR WOULD HAVE DIFFICULTY ACCELERATING, AND THE MAIN INCIDENT WAS WHEN I WAS ON THE FREEWAY (WESTBOUND 80 IN HERCULES, CA) AND THE CAR WOULD NOT ACCELERATE BEYOND 60 MPH SO I NEEDED TO EXIT AND WHEN I WAS ABLE TO SAFELY PARK THE CAR, IT DIED ON ME AND I HAD TO HAVE IT TOWED TO THE DEALERSHIP, COSTING ME OVER $2500 IN REPAIR REGARDLESS OF THE FIX A COUPLE YEARS AGO. THIS MOST RECENT INCIDENT OCCURRED WHEN AT A STOP LIGHT (ANTIOCH, CA)THE CAR STARTED SHAKING ABOUT TO THE DIE AND THE SCREEN READ 'MUST PLACE CAR IN PARK.' AFTER PLACING THE CAR IN PARK THE CAR STARTED UP AGAIN, BUT AT EVERY STOP THE CAR WOULD SHAKE. MOST RECENTLY (CONCORD, CA) AN ALERT CAME ON THE SCREEN 'SERVICE SHIFTER.' AFTER DOING MY RESEARCH I WAS INFORMED THAT MY CAR MAY HAVE BEEN A PART OF A RECALL AFFECTING THE ENGAGEMENT OF THE GEARS. BRINGING IT TO THE DEALERSHIP I WAS TOLD IT WAS NOT PART OF THE RECALL, BUT AM STILL CONCERNED ABOUT THE VEHICLE SHIFTING GEARS, OR LACK THEREOF. I HAVE DOCUMENTATION OF THE REPAIRS AND COMPLAINTS, BUT DO NOT HAVE ACCESS TO THEM RIGHT NOW. IF NEEDED I CAN PROVIDE THEM.*DT

Power Train
Filed Apr 9, 202189,000 milesWI

THE POWER TRAIN TRANSFER UNIT HAS GONE OUT ON MY JEEP. THERE ARE MULTIPLE OTHER ONES BETWEEN THE YEAR MINE WAS MANUFACTURED AND I BELIEVE THIS WAS A FAULTY ONE AS WELL.I

Engine
Filed Apr 9, 2021FL

I FIND IT VERY HARD TO BELIEVE WHEN I ENTER MY VIN ON YOUR SITE IT SHOWS NO RECALLS FOR THIS VEHICLE BUT WHEN I ENTER MY VIN ON MOPAR.COM IT SHOWS ABOUT 4 RECALLS AND THREE CAMPAIGNS. MY VEHICLE STALLS WHILE DRIVING AND IT'S UNSAFE FOR MY KIDS. I GOT THE ISSUE 'REPAIRED' AND THE CAR STALLS EVEN MORE, THERE IS A HUGE THUMP IN THE ENGINE WHEN I SWITCH GEARS FROM PARK TO REVERS OR PARK TO DRIVE. YESTERDAY WHEN I WENT TO TURN MY CAR ON THE START BUTTON GOT STUCK AND THE CAR DID NOT TURN ON, MY HUSBAND REPLACED THE BATTERY AND GOT THE CAR ON BUT NOW THE CAR WON'T TURN OFF.

Service Brakes
Filed Apr 5, 202148,298 milesFL

VEHICLE STARTED TO HAVE BRAKE PULSATION TOOK VEHICLE TO ASE CERTIFY TECH CHECKED BRAKES STATED PADS CALIBER OK BUT THE ROTORS WERE WARP FRONT AND REAR BRAKES THIS SHOW ROTORS ARE DEFECTIVE FROM MANUFACTURER STATED JEEPS ARE HAVING THIS PROBLEM CALLED JEEP CORPORATE OFFICE AND REP. MARIELA STATED TO REFER TO VEHICLE WARRANTIES DONT KNOW WHAT THIS HAS TO DO WITH DEFECTIVE UNSAFE PARTS INSTALLED IN VEHICLES VEHICLE WAS IN MOTION AND VEHICLE BRAKES WERE WORKING IN CORRECTLY CAUSING CONCERN FOR MY SAFETY I HAVE THE DEFECTIVE PART OFFERED TO TURN IT TO DEALERSHIP SO IT CAN BE SENT TO CORPORATE FOR INSPECTION THEY REFUSED TO ACCEPT PART STATED THEY ARE THE ONLY ONES WHO CAN CONSIDER IT DEFECTIVE

Power Train
Filed Apr 3, 202158,500 milesCA

GOOD MORNING, MY PROBLEM WITH MY CHEROKEE IS THAT IT IS TELLING ME TO TAKE THE GEAR LEVER INTO SERVICE AND IT HAS HAPPENED TO ME LIKE 3 TIMES THAT THE LEVER IS IN D AND A MESSAGE IS ADDED TO PLACE THE LEVER IN N AND THEN SELECT SPEED I HOPE YOU CAN HELP ME

Fuel/Propulsion System
Filed Mar 29, 202136,000 milesMA

THE PTU CASE IS FAULTY LEAVING MY 4WD UNAVAILABLE.

Power Train
Filed Mar 28, 202120 milesCA

VEHICLE GOES TO NATURAL OR WON'T SHIFT VERY DANGEROUS HAPPEN ON HIGHWAY THEN COMPUTER SAYS TO SERVICE TRANSMISSION. HAVE TO COME TO COMPLETE STOP SET TO PARK TO REINGAGE DRIVE HAS HAPPEN MORE THAN 10 TIMES NOT DRIVING VEHICLE TOO DANGEROUS HAVE HAD TOWED 3 TIMES

Exterior Lighting
Filed Mar 27, 202183 milesPA

SERVICE SHIFT IT BEEN COME ON MY SPEED ARE JUMPING CAR SPEED BY IT SELF AND THE DEALERSHIP FAIL TO FIX MY PROBLEM NOW IT UNSAVE TO DRIVE LIKE THIS WHITH MY FAMILY

Power Train
Filed Mar 22, 202174,138 milesCA

IN MOTION ON FREEWAY, VEHICLE LOST ALL DRIVABILITY...POWER TRANSFER UNIT HAD TO BE REPLACED. ONE AND A HALF MONTHS LATER, WHILE ON MOTION THE VEHICLE WARNING LIGHTS CAME ON AND VEHICLE WAS UNABLE TO BE PUT INTO PARK. POWER TRANSFER UNIT HAD TO BE REPLACED A SECOND TIME.

Power Train
Filed Mar 21, 202180,100 milesNJ

I LIVE IN NJ BUT WORK IN PHILA. IN DECEMBER I WAS ON MY WAY HOME ON I95 AND MY CHECK ENGINE LIGHT CAME ON SAYING SERVICE TRANSMISSION. 30 SECS LATER IT GOES LIMP. WITH NO WAY TO ACCELERATE I HAD TO COAST TO A SHOULDER AT THE BASE OF THE BRIDGE WITH A TRACTOR TRAILER ALMOST CRASHING INTO THE BACK OF ME. I TOOK IT TO CHERRY HILL JEEP AND THE INVOICE SAYS RECALL PARTIAL COMPLETE. FAST FORWARD TO TODAY 3/21, I AM RIDING OVER THE WALT WHITMAN BRIDGE WITH THE CHECK ENGINE LIGHT COMES ON SAYING SERVICE TRANSMISSION. 20 SECS LATER THE TRANSMISSION GOES LIMP AGAIN AND I HAD TO COAST INTO AN ACTIVE CONSTRUCTION AREA AT THE BASE OF THE BRIDGE. I TURNED THE CAR OFF AND SAT THERE FOR 15 MINS AS VEHICLES FLEW BY ME. I STARTED IT AND THE CHECKED ENGINE LIGHT WAS STILL ON BUT I WAS ABLE TO MOVE TO A SAFER SPOT. I TURNED IT OFF AGAIN AND SAT FOR ANOTHER 10 MINS AND THE LIGHT WAS OFF. I DROVE IT WORK ON A WING AND A PRAYER AND THAT'S WHERE AS LEFT IT. THAT'S TWICE THIS VEHICLE TRIED TO KILL ME. IT WON'T GET A THIRD.

Engine
Filed Mar 17, 202167,894 milesOH

I WAS DRIVING AND STOPPED AT TRAFFIC LIGHT AND NOTIFICATION POPPED UP SAYING "SHIFT GEAR TO PARK (P) AND TO DESIRED GEAR". AFTER PERFORMING THAT AND WHEN I WENT BACK TO D ALL POWER WENT AWAY AND CAR STARTED ROLLING BACKWARDS (THERE WAS A LITTLE SLOPE). SO I WENT TO PARK AGAIN AND TRIED IT ONCE MORE, POWER CAME FOR 3 SECONDS AND WENT OUT AGAIN.

Engine
Filed Mar 17, 2021IN

THE UPPER COOLANT HOSE BROKE AT THE PLASTIC CONNECTION. DEALERSHIP SAID THEY DON'T REPLACE IT NEEDED A WHOLE DIFFERENT PART DUE TO IT BREAKING ON ALOT OF VEHICLES.

Electrical System
Filed Mar 16, 202162,000 milesMN

CAR WHILE RUNNING OR DRIVING JUST STALLS FOR NO REASON. ALL ELECTRICAL GOES OUT AS WELL. ALSO MIGHT JUST NOT START - ESSENTIALLY DEAD. OPEN FRONT DOOR AND CLOSE IT AND THE CAR STARTS AGAIN. IT HAPPENS INTERMITTENTLY OVER THE LAST 3 MONTHS. MECHANICS ARE ALL OVER THE PLACE ON THE CAUSE.

Engine
Filed Mar 15, 202138,000 milesND

SIGNIFICANT LEAK IN OIL FILTER HOUSING DUE TO PLASTIC MATERIAL. MOPAR REPLACEMENT FILTER HOUSING IS BACKORDERED AND IS CURRENTLY ON THE 7TH REVISION (PARTNUM ENDS IN AF). MULTIPLE REPORTS OF THIS EXACT PROBLEM. LEAKING OIL ON PAVEMENT WHILE STATIONARY AND IN MOTION. OIL CAN CAUSE SERIOUS INJURY TO OTHERS ON ROAD AND PREMATURE ENGINE FAILURE WHILE DRIVING. THIS IS A DANGEROUS DESIGN FLAW. THIS SHOULD BE A RECALLED PRODUCT AFTER SO MANY COMPLAINTS.

Fuel/Propulsion System
Filed Mar 10, 202151,722 milesAZ

CHECK ENGINE LIGHT GAVE A CODE P0520 SO AN OIL PRESSURE SWITCH WAS INSTALLED AND A FRONT CRANK SEAL SO THAT WAS REPLACED AT VEHICLE MILEAGE 51,722. 2014 TRAILHAWK STILL LEAKING OIL SO OIL PAN GASKET REPAIRED. STILL LEAKING OIL SO DIFFERENT MECHANIC ORDERED AN OIL FILTER HOUSIN COMPONENT TO FIX. HE SAID MANY OIL FILTER HOUSINGS IN JEEP CHEROKEES HAVE HAD THESE REPLACED!! SMELLED OIL WHILE DRIVING AND SAW OIL DROPS ON GARAGE FLOOR. THESE OIL FILTER HOUSINGS SHOULD BE RECALLED AND I SHOULD BE REIMBURSED. I'VE SPENT OVER $1500 TO FIX AN OIL LEAK BECAUSE MECHANICS MISDIAGNOSED. DEALERSHIP MECHANICS SHOULD BE AWARE OF THESE INFERIOR PARTS!

Engine
Filed Mar 9, 202190,000 milesMI

SIGNIFICANT LEAK IN OIL FILTER HOUSING DUE TO PLASTIC MATERIAL. MOPAR REPLACEMENT FILTER HOUSING IS BACKORDERED AND IS CURRENTLY ON THE 7TH REVISION (PARTNUM ENDS IN AF). MULTIPLE REPORTS OF THIS EXACT PROBLEM. LEAKING OIL ON PAVEMENT WHILE STATIONARY AND IN MOTION. OIL CAN CAUSE SERIOUS INJURY TO OTHERS ON ROAD AND PREMATURE ENGINE FAILURE WHILE DRIVING. THIS IS A DANGEROUS DESIGN FLAW.

Electrical System
Filed Mar 9, 2021CO

THE PARKING BRAKE ENGAGED BY ITSELT AND WOULD NOT RELEASE. AFTER TOWING THE VEHICLE TO A LOCAL MECHANIC (JEEP IS AN HOUR AWAY), THE MECHANIC SAID THE MODULE HAS A PLASTIC COVERING THAT IS NOT WATER PROOF AND CONDENSATION CAUSED THE MODULE TO FAIL. WE HAD TO REPLACE THE PLASTIC COVERING WITH A RUBBER COVERING THAT WOULD KEEP WATER OUT OF THE MODULE. THE COSTS OF THIS ARE GOING TO BE UPWARD OF $1000.00. I HOPE JEEP COVERS DEFECTIVE PARTS. APPARENTLY THERE IS A SERVICE BULLETIN ON THIS ISSUE BUT NO RECALL

Service Brakes
Filed Mar 7, 2021124,200 milesNY

ELECTRIC PARKING BREAK AUTOMATICALLY ENGAGES ON IT'S OWN WHILE DRIVING OR WHEN I STOP AND DOES NOT DISENGAGE.

Engine
Filed Mar 7, 202150,000 milesTX

THE OIL FILTER ADAPTER AND OIL COOLER DEVELOPS A SIGNIFICANT OIL LEAK THAT CAUSES OIL PRESSURE AND DRIVING PERFORMANCE TO DROP PRECIPITOUSLY AND MAKES THE VEHICLE IMPOSSIBLE TO DRIVE. THE NEEDED PART IS SIGNIFICANTLY BACKORDERED. IN SPEAKING WITH DEALERSHIPS AND INDEPENDENT MECHANICS IT IS A COMMON REPAIR. AT SPEED ON HIGHWAYS, THIS ISSUE CAN SUDDENLY WITHOUT WARNING CAUSE ACCIDENTS AND PUT DRIVERS IN HARMS WAY.

Power Train
Filed Mar 4, 2021109,000 milesTX

AT LOW SPEED DRIVING THE "SERVICE TRANSMISSION LIGHT" AND "PARKING BREAK WARNING" LIGHT CAME ON. THE JEEP IS CURRENTLY AT THE DEALERSHIP TO PROVIDE GUIDANCE ON HOW TO ADDRESS.

Power Train
Filed Mar 4, 202186,000 milesKY

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE JERKED WHILE SHIFTING GEARS. THE CONTACT STATED THAT THE VEHICLE WAS TAKE TO DAVID TAYLOR CHRYSLER-DODGE-JEEP-RAM-FIAT (2052 US-641, MURRAY, KY 42071) ON FIVE SEPARATE OCCASIONS FOR THE TRANSMISSION FAILURE. THE VEHICLE WAS REPAIRED WITH A NEW TRANSMISSION AND VALVE BODY HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 86,000.

Power Train
Filed Mar 4, 202147,571 milesFL

VEHICLE LIGHTS ON SHIFTER CAME ON TURN RED DASH READING GET SHIFTER SERVICE ALERT CAME ON THEN WHEN PARKED FOR A FEW MINS TURN OFF VEHICLE TURN ON FINE AFTER SEVERAL MILES OF DRIVING SHIFTER LIGHTS CAME ALL ON TURN RED AND ALERT CAME BACK ON TO SERVICE SHIFTER

Power Train
Filed Mar 2, 2021115,000 milesAL

WHILE DRIVING, AT AROUND 10 MPH, THE TRANSMISSION WENT INTO SERVICE TRANSMISSIONS (LIMP) MODE WITHOUT WARNING. IN ADDITION, RECEIVED A PARK BRAKE WARNING AS WELL. CURRENTLY THE VEHICLE IS WITH THE DEALERSHIP FOR AN ASSESSMENT OF THE PROBLEM.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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