2014 Jeep Cherokee complaints

On several occasions returning from Montana to Missouri, while flat towing our Cherokee behind our Motorhome, when driving on uneven pavement (typically when entering construction zones) the Jeep goes into a terrible wobble which can only be haulted by completely stopping. On one occasion there was no shoulder to pull off and with only one remaining lane of traffic, we stopped all traffic behind us to remedy the situation. Only by the grace of God where we not involved in a collision OR the cause of one. I have just learned in researching this site, that this has been a known and ongoing problem. Jeep needs to be forced to at minimum send warnings to all owners where this potential problem exists.

Emergency brake locked into on position and will not release..park malfunction indicator lamp came up and stayed on..I told dealer there was a service bulletin(08-060 -16)out on it and of course he never heard of it..in my research I found it was a common and very dangerous issue on jeep cherokees because of water intrusion into the connector inside the vehicle ..this should be a recall not a bulletin in my opinion..

The contact owns a 2014 Jeep Cherokee. The contact stated that while driving at various speeds, the vehicle would not properly accelerate while depressing the accelerator pedal. The "service transmission" message was displayed. The cause of the failure was not determined. The local dealer and manufacturer were not yet notified of the failure. The failure mileage was 86,000.

The contact owns a 2014 Jeep Cherokee. The contact stated that upon opening the tailgate, the tailgate failed to stay open and landed on the contact without warning. The contact did not report any injuries. The contact took the vehicle to an unknown dealer where the parts were ordered for repair. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was 155,000. The VIN was not available.

My car kept going on neutral last year all of a sudden while driving and we did not know why. We took it to the dealership and they told us everything looks fine. Today I saw there was a service transmission error showing and when I did further research I saw that many other 2014 Jeep’s had this same issue.

I put the 2014 jeep Cherokee latitude in reverse backed up . Tried to shift to drive . It stopped at neutral and stuck . Would not shift into any gear . The motor wouldn’t rev or anything . And could not turn engine off . Had to disconnect battery There was (p) light on , the check engine light, traction control light .

Car shifts before 3rd gear

Service shifter warning light

The contact owns a 2014 Jeep Cherokee. The contact stated that while operating the vehicle, the vehicle independently shifted out of the drive and lost motive power. After restarting the vehicle, the vehicle operated as intended. The vehicle was taken to the local dealer who was unable to duplicate the failure and no repairs were performed. The contact indicated that the failure persisted. The manufacturer was not notified of the failure. The failure mileage was 80,000.

Gas cap warning light. The night it appeared, got gas filled up the car gas tank. Put cap back on tank , pulled out drove approx. 1/4 mile car completely shut down at a red light and has several times. I ask dealership about it. They cleared code. Said I could buy a new cap I did. Did not help. Have it at mechanics today for testing. He thought there was a recall for this problem but I did not find one.

I tried to start the parcked car by moving the stick shift in driving position, but the car didn't start. The car made a cracking sound when i tried to start it second time. Sonetimes when i slow down to a speed lower than 60 mph, the car tries to stop. I did not take the car to a dealership to be cheked.

Transmission shifts extremely hard not only while driving, but while foot is on break - feels as though someone is rear-ending you. The vehicle wants to launch on it's own. I've taken it to the dealership several different occasions. The last trip to the dealership for the problem, the service manager felt what I was describing when he drove it - however, because no codes have popped up they are unable to fix and diagnose the problem as they do not know what is causing it. No warning lights come on, no messages. This occurs DAILY while driving my vehicle. It's very unsafe as I have come extremely close to hitting the car in front of me.

So I took vehicle in for recall because transmission was getting stuck in neutral and I wanted them to reprogram TCM for update to see if that helped. He stated that no recall was needed but he REPLACED TCM which is costing me 1500.00. If they couldn't reprogram TCM am I paying for a replacement?

When at a stop, car will dart forward even when I have foot on brake. Narrowly missed car in front of me. It does this everytime I stop.

The dealership said the recalls wouldnt affect my vehicle BUT they had to replace the TCM. The TCM needed to be reprogrammed but I ending pay for a whole TCM. I don't think this is fair and I want to know how I can get Mopar to pay for it.

PTU code showed up on my vehicle causing issues with the Power train 4X4. This was a recall before I purchased the car and “fixed” but seems to be an issue again.

The contact owns a 2014 Jeep Cherokee. The contact stated while stationary, the vehicle stalled. The contact was able to restart the vehicle but was not able to shift the vehicle into drive. The contact stated that the service transmission, service parking brake, and low tire pressure warning messages were displayed. The vehicle was towed to the residence. The vehicle was not taken to a local dealer. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 20V343000 (Power Train) however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 130,000

According to the driver and a local Dealership, while driving down the Highway, the transfer case failed and the underside of the vehicle caught fire.

I WAS DRIVING ON THE FREEWAY WHEN ALL OF A SUDDEN THERE WAS A CLUNK SOUND AND I STARTED TO SLOW DOWN. I THOUGHT IT SLIPPED IN TO NUERAL. I CHECKED FOR THAT BUT WAS STILL IN DRIVE. I STARTED TO SLOW DOWN VERY QUICKLY FROM 60 MPH THE SPEED LIMIT TO ABOUT 30 MILES PER HR. CARS WERE COMING UP QUICKLY AND I WAS WORRIED ABOUT GETTING REAR ENDED. I PULLED TO THE SHOULDER WITH CARS GOING 70 PLUS MPH AND WAS EVEN MORE WORRIED. I STARTED TO DRIVE AGAIN AND IT STARTED AGAIN TO SLOW DOWN. THEN THE “SERVICE TRANSMISSION “ LIGHT CAME ON. AT THAT TIME I CALLED FOR A TOW TRUCK AND HAD MY JEEP CHEROKEE TOWED TO THE JEEP SERVICE SHOP CLOSEST TO US. THE DEALERSHIP “UNIVERSITY AUTO CENTER” IN ELLENSBURG, WA. CONFIRMED LATER AFTER CHECKING IT OUT AND SAID SOMETHING WAS TERRIBLY WRONG WITH THE TRANSMISSION.

Slippage in the Power Transmission Unit. No control over the movement of the vehicle. There was a recall of the PTU . The PTU was replaced at the dealership. There were no warnings, symptoms, or messages prior to the incident.

On 1 occasion vehicle went forward while in reverse. On several other occasions vehicle has shut off while driving, and displayed engine overheating on dashboard

In the middle of driving the car engine will turn off/shut down flashing that the transmission needs to be serviced, place the car in Park. Once in park, the car will struggle to turn back on. This has happened on freeways, stoplights, turns. I have had it serviced twice now with no resolution. This becomes a safety issue because it puts myself, and others on the road in danger if the car comes to an unexpected stop. There is no light that turns on until the moment the car begins to shut down. The Transmission light will stay on for the remainder of that drive. Once the car has been off for a small amount of time, the light will not appear again until it has another episode.

While driving the vehicle on September 22, 2021, the 4 wheel drive light flashed on then stopped, and then began to flash consistently. The vehicle began to shift out of gear on its own accord and lose speed without warning while driving on the interstate. The vehicle was taken directly to Landmark Jeep on September 22, 2021. The dealer diagnosed a Faulty PTU in the transfer case, due to a computer glitch. I was told that they could not fix the glitch without replacing the whole unit at a cost of $4,100. I was told that my jeep was not under your recall. Jeeps of the same year that have this fault are currently covered under recall NHTSA 20V343 and NHTSA 20E037. My VIN has the same exact safety issue and your recall should be expanded to include all affected vehicles. My vehicle is available for inspection.

This 7 year old car has an electronic parking break which automatically turns itself on and cannot be disengaged without towing the car to the dealer. This is because this 7 year old car has a common internal leak that soaks the left wall in the trunk and the spare tire component. The left wall of the trunk is where the ECU (computer) that controls the parking break lives and it is water damaged. I'm not sure if this is the best place to report this. If there is a better place please let me know? Is it legal to sell a car that becomes non functional and moldy from hidden water damage after only 7 years, then charge to fix it? This problem is common and I think it needs to be a recall. We live on an island and this will cost over $1500 to fix? There is no way to manually disengage the parking break. Is it safe to have a water damaged computer automatically engaging your parking break? Do these electronic parking breaks count as having an emergency break for the purposes of stopping a car on an icy hill when the breaks fail or to take a road test for the safety of the instructor? Is it legal in Massachusetts that to replace this ECU requires a diagnostic scan tool to align the PROXI configuration data which most small local mechanics do not have?

Transmission shifted from D to N by its self as I was driving. Luckily hadn’t gotten on the highway yet. A minute later I would have been in the highway when it did it. It said “shift to p” the. It said to service transmission and a number of other things then would not shift after I FINALLY got it to engage. This is the second or third time this has happened! When going around a bend on a highway doing highway speed if I hit a bump I get a very bad vibration in the steering wheel and it makes the car swerve to the point of possibly wrecking. Have taken it to dealership (Jeff Wyler Batavia OH) for the same issue numerous times and they say they can’t find anything every time but there is clearly something wrong with it! I used to stand behind Jeep. I no longer can. Within a year of me owning it I’ve replaced Oil cooler gasket, timing gasket, rear diff gasket, and rear axle seal. It had only 80k miles when I had to replace all of this! Now to see what the hell is going on with it now! DO NOT BUY A MOPAR VEHICLE! I HIGHLY SUGGEST HONDA, HYUNDAI, or TOYOTA!

Error codes U1120, U1110, and U0121 all appeared at the same time. Car became undriveable while driving on the highway. Had to pull over with lost power and stop on the side of the highway. Tried to get the car started again and upon reignition the car cycled between air bag and transmission warnings. The car could not drive without reaching 7000+ RPMS at 5 mph. Ended up deserting the vehicle and had it towed to the nearest Jeep dealer. This is the 4th time the vehicle has broken down on the highway.

My daughter was driving and the parking brake automatically came on and locked up the wheels and caused her to run off the road and hit a mail box and slide into a ditch

My car should fall under the safety recall W47. and the NHTSA recall campaign 20V343. the dealer cleared my car from its recall flag by updating the firmware programming but this did not fix the problem. I paid for a diagnostic ($220) at Jeep Santa Monica and they concluded the PTU is faulty and needs to be replaced as the current one is faulty. Dealer is aware that this is a known problem and that there is a recall campaign for it but refuses to pay for its repair. The car is unsafe to drive.

The contact owns a 2014 Jeep Cherokee. The contact stated that the vehicle was making abnormal rattling sounds while driving. There were no warning lights illuminated. The vehicle was taken to the dealer who diagnosed that no issues were found. The contact stated that the abnormal sounds became increasingly louder while driving. The vehicle was taken to an independent mechanic who diagnosed that the power transfer unit had failed. The manufacturer was notified of the failure and informed the contact that they could not assist since the vehicle was out of warranty. The vehicle was not repaired. The approximate failure mileage was 85,000.

My car shifted to Neutral when driving.

Service transmission light and service parking brake came on vehicle gets stuck in neutral will not shift to park or drive when in drive will not shift into overdrive will run at 4,000 to 4,500 RPM at 60 MPH

The vehicle, a 2014 Jeep Cherokee Trailhawk presently has 80,000 miles. The vehicle has every option available including keyless entry and start. The problem is intermittent and has been for over 5 years. Occasionally I get a “Key FOB not detected” message on the center screen, while one or sometime two key FOBs are in the vehicle. Sometimes it happens when I first enter the vehicle and try to start the engine. When this happens I must press the start button with the key FOB. Some time it happens while the engine is running and the key FOB is still in the vehicle, when either the driver’s side door or the front passenger door is opened and closed. If I am stopped and someone opens and closes the front passenger side door, the message appears and regardless of the situation around the vehicle, I must shift the vehicle into park, turn off the engine and restart the engine by pressing the start button with the FOB. Sometimes I must unbuckle my seat belt so that I can retrieve the key FOB from a pocket. Years back while the vehicle was still under warranty the dealer insisted that the issue was key FOB battery related even though I had the same issue with both key FOBs with new batteries. I strongly believe the issue is software related. The vehicle has all the latest software updates installed. I have been thinking of trading-in or selling the vehicle but I am concern that this safety issue will have a negative effect on the value of my Jeep.

The contact owns a 2014 Jeep Cherokee. The contact stated while coming out of a complete stop, the vehicle shifted into gear incorrectly causing the vehicle to jerk forward. The contact stated no warning light was illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 129,000.

Vehicle's transmission has shifting issues. Car doesnt like to go when gas pedal pressed, stutters shifting erratically and bucking forward. Does it every time is it is driven.

The contact owns a 2014 Jeep Cherokee. The contact stated while driving 60 MPH, an abnormal grinding sound was coming from the engine as the vehicle independently downshifted. The contact also stated that the 4WD warning light illuminated on the instrument panel. Despite the failure, the contact was able to resume normal driving operation and drove the vehicle to the dealer. The contact was informed by the dealer that the transfer case had failed and needed to be replaced. The contact stated that the same failure had occurred with her vehicle prior, however, the vehicle was serviced under NHTSA Campaign Number: 20V343000 (Power Train) which she linked to the recent failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 79,000.

My entire car stalled on me WITHOUT WARNING in the middle of the road while driving and showed a “put in park and then shift to desired gear” message. After multiple attempts it finally turned back on helping to get me into my driveway. If somebody would have been driving towards me I would have been hit. After this, I went on a test drive with no warning dash lights illuminated, my car wanted to stall and was sputtering awfully after about a mile. Dash lights illuminated with a check engine light, service transmission, my traction control turned on and my selected gear (drive) was blinking a (D) on my dash. It was driving very slow. The dealer i bought it from had it towed and they “found” it was a “loose battery connection”. I do not believe this. After checking multiple forums and reviews for this EXACT problem I am now DEVASTATED and BEYOND SCARED to drive my Jeep. I have read multiple reviews of this happening with these exact vehicles on INTERSTATES. My safety and others was put at risk by my car stalling in the middle of the road. If i continue to drive this Jeep lives could potentially be put at risk if I am on busy roads and it stalls. No warning signs or lights appeared before this incident.

The power train experienced a catastrophic failure while driving it and I almost lost control. An extended warranty was issued from the manufacture for 8 years and 150,000 miles. I am within the 8 years but over the mileage and the manufacture won't honor the warranty. This vehicle has had issues with the power train constantly since I bought it and for it to fail like this seems to be a manufacturing defect.

Water leak due to design flaw causes corrosion to wiring and parking brake module. Parking brake locks up sporadically. Confirmed by dealership.

The transmission has stopped working twice. Jeep fixed it and 36,000 miles later it is going out again. It intermittently stops and then lunges forward and stalls when idling. No check engine light is on. By this stopping and starting im lucky it hasn't stalled while turning and got hit.

Vehicle will lose all power and not move and the service 4wd light will come on the dash. This usually happens when pulling out of the parking lot. I have almost been hit 3 time due to this issue. I have taken it to the mechanic and the dealer both said it was a faulty ptu. My mechanic found the service bulletin 21-017-21 rev a. I had to make the dealership find this tsb but nobody wants to warranty this vehicle.

THE TRANSMISSION SHIFTS INTO NEUTRAL WHEN COMING OUT OF A ROLLING STOP. THE TRANSMISSION PAUSES 2-3 SECONDS BEFORE SHIFTING INTO GEAR. THIS IS VERY DANGEROUS WHEN ENTERING AN INTERSECTION WITH OTHER TRAFFIC.

I have already completed my recall V69 In 2019 but it seems like it didn’t solve the serious glitch in my Jeep’s clutch system .. yesterday while I was driving in Glenmore trail in high speed traffic my vehicle shifted automatically to neutral and threw a error code of P1DCD , I am very disappointed and terrified as I lost power instantly and could have crashed …I kindly request you to contact Jeep on my behalf and ask Jeep to replace the transmission and clutch system .I just have very low miles (20828 miles) on my Jeep Thanks

Vehicle completely shuts off at random times without warning when lowering speed or after coming to a complete stop and sometimes battery light flashes sometimes when this happens. Will then put it in park and push to start ignition and it starts back up. Owned the vehicle for only a month and has happened on 5 different occasions. Steering wheel has locked up when it unexpectedly shuts off and was unable to steer and get off on the shoulder of the road and was almost struck from behind. On several other occasions at a stop sign when I go to take off vehicle won’t move and the main screen then says “Shift to P then desired gear” while the red light is flashing next to the D on the actual gear shift, although vehicle doesn’t completely shut off when this happens. I have to put in park then shift gear to D to take off again. I am fearful of an accident, injuring myself and family or anyone else on the road. Vehicle was taken back to dealer however, the problem was not reproduced by the dealer.

Vehicle's transmission has shifting issues, occasionally says service shifter light randomly no real indicator what causes that to come on. Car doesnt like to go when gas pedal pressed, stutters shifting erratically and bucking forward.

Transmission error P1DCD caused car to get stuck in neutral and became undriveable. Had to pull over on highway, shut vehicle off, and wait several minutes before the transmission started working again. This has happened multiple times. Jeep service center repairs don’t fix issue.

The car goes into neutral while driving and loses power. Has happened more than 10 times. This has resulted in twice on the freeway and almost caused an accident. I have taken it in to be repaired and they stated it was a software issue.

Myself - along with THOUSANDS are having the dreaded P0520 Code come on!!! There is a TSB (HAS BEEN ONE FOR 7 YEARS) for this problem! Yet, since it seems to fail right out of warranty - THOUSANDS are being affected. Previously-The 2014 Jeep Compass SUV is among the 522 vehicles recalled by Chrysler alongside the 2014 Jeep Patriot SUV, 2013 Dodge Avenger, and Chrysler 200, all of which are equipped with 2.4-liter engines that are touted to have engine oil pressure loss issues that may lead to sudden engine stall or failure BECAUSE OF THIS SAME OIL PRESSURE SWITCH ISSUE "! Yet No RECALL on 2014 models when the issue is so widely well known!? Problems --Large oil leak, could have gone on fire or seized the engine. Turns out the oil filter housing assemble was cracked which seems quite common in this make, mode and year. The oil filter housing is cracked and it is a known issue with my vehicle. One morning there was a large amount of oil under my vehicle. At this time there are so many open issues with this defected part that I am unable to get this part cause there are 5800 people in line before me waiting for this part. I am unsure where to start to have this recalled but I would like to move in the direction of having that done. Please help! I read online that there was a possible petition started for this very issue. IT ALL BEGINS WITH THE OIL PRESSURE SENSOR CIRCUIT (http://www.sequentialtaillights.com/dodge/SB_PDF/TSB_LC_0803414a.pdf) Please recall this issue! Make JEEP RE

2014 Cherokee Limited with a 2.4L I am the original owner, and have had all services done. Car is in good shape. This is now a persistent problem each time I refuel. Within a few minutes or miles, the car engine will stall, tell me that I have to put the car in Park to restart. This is extremely dangerous and has happened to me in the middle of intersections or driving down a street. I fill the tank, I don't overfill it. When the pump clicks off, I am done and don't add more. Then I drive off and for about 5-10 minutes, I am at risk of the car stalling. I have had it happen while driving, and more often when I stop at a light. It will restart. But this happens ONLY after I refill the tank.

3/1/2021: Rough idle and overheating after filling up gas tank that morning upon arriving at work. Jeep had problems when leaving work at roughly 1630. Idles poorly, very rough and dipped from 900 rpm down to 200 rpm while almost stalling. I decided to drive home and thought it may be a little water in the gas from filling up that morning on MacDill. Ran rough on the way out of MacDill. At the home depot traffic light, the transmission would not engage and I had to switch to park and back into drive. Once onto Gandy Blvd the temperature started to overheat. I turned on the heater to act as a second radiator and decided to shoot for Jeep dealer in St. Pete. I made it there and caught a ride home with Wife's sister. Dealer drove Jeep on Tuesday a total of 23 miles without any temperature above 202. Told that lot boy and service supervisor drove it. No charge since St. Pete Jeep couldn't find any faults. I had Wife take me to pick it up. On ride home got up to 207. No rough idle. ***Rough idle and stalling while driving in traffic continued. Noticed this always occurred after filling gas tank up to full*** Jun 29, 2021: Got gas again at MacDill Monday morning upon arrival at work. Monday afternoon car ran terrible. Remote start stalled before I got to Jeep. Started up again when I got to car and engine ran rough. Nearly stalled several times. Engine almost stalled at final left turn while heading to gate. Transmission indicator flashed again and transmission failed to work. Disp

Twice now the vehicle shifts into neutral without notice. It has had two programming upgrades but the problem persists. The "Sevice Transmission" warning appears and the idiot light also comes on. I have had to coast to the side of the road, put it in Park, wait approximately a minute and it will engage BUT it is in 4th gear only! It will not go though a shifting sequence. I have been able to limp home and park the vehicle. Next day when started all seems normal???