WHEN BRAKES ARE APPLIED STEERING WHEEL AND FRONT END VIBRATE. DEALER CONTACTED.*AK
2000 Jeep Cherokee complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2000 record →
2000 JEEP CHEROKEE: THIS VEHICLE HAS HAD ONGOING FRONT END VIBRATIONS/WOOBLING SINCE 3000 MILES. HAS BEEN IN FOR SERVICE SEVERAL TIMES HOWEVER PROBLEM HAS NEVER BEEN RESOLVED! STABLIZER BAR HAS BEEN REPLACED, TIRES HAVE BEEN ROTATED, NEW TIRES HAVE BEEN PUT ON FROM NEW JEEP ON LOT AND SAME PROBLEM EXISTED AS WITH OLD TIRES. I WOULD LIKE TO KNOW WHY CHYRSLER SEEMS TO BE IGNORING THIS PROBLEM? THERE ARE SEVERAL COMPLAINTS SIMILAR TO THIS SO THEY MUST BE FULLY AWARE OF THIS EXISTING PROBLEM. I CAN NOT DRIVE THE POSTED DOT SPEED LIMIT OF 55 MPH AS THE JEEP IS NOT SAFE TO DRIVE AT THAT SPEED! I WOULD LIKE THIS PROBLEM RESOLVED BEFORE MY WARRANTY EXPIRES AT 36,000 MILES, AS I DO NOT WISH TO PAY FOR SOMETHING THAT CHRYLSER SHOULD BE HELD ACCOUNTABLE FOR! I REQUEST THAT NHTSA INVESTIGATES THIS PROBLEM AS THIS IS A MANUFACTURER DEFECT!*AK
ROTORS WARPED EXCESSIVELY EVERY 17,000 MILES. ALSO, EXTENDED STOPPING STOPPING DISTANCE. CONSUMER SMELLED BRAKE FLUID WHEN BRAKES WERE APPLIED ,AND THE FRONT END SHOOK. PROBLEM HAS EXISTED SINCE DECEMBER 2000, AND PROGRESSING. DEALER WAS NOTIFIED. PLEASE PROVIDE MORE INFORMATION. *AK
BRAKE ROTORS WARPED AND WERE REPLACED AT 22,000 MILES AND WARPING HAS REOCCURRED. FRONT END SHAKES WHEN BRAKES ARE APPLIED, AND THERE WAS EXTENDED STOPPPING DISTANCE. DEALER WAS NOTIFIED. *AK *YH
FRONT BRAKE ROTOR WARPING AT 8,000 MILES. FRONT RIGHT TIRE WEAR, FRONT TIRES OUT OF BALANCE...VEHICLE NOW HAS 14000 MILES AND IS PULSING AND VIBRATING AGAIN.....I AM IN THE PROCESS OF CONTACTING AN ATTORNEY....THIS IS NOT WHAT I TOUGHT I BOUGHT AND I AM NOT GOING TO CHANGE ROTORS EVERY 5-15 THOUSAND MILES FOR THE LIFE OF THE VEHICLE. *AK
RECALL 02-V-104-000/ MANFACTURER'S RECALL 086 REPAIRS WERE DENIED BY DEALER DUE TO NOT HAVING THE TIME, AND NEVER HEARD OF THE PROBLEM. CONSUMER HAD RECALL LETTER TO EXPLAIN THE PROBLEM. SERVICE MANAGER AT THE FRANK PARRA JEEP :800 EASTR AIRPORT FREEWAY; IRVING TX. 75062 PHONE# 972-721-4502.*AK
HAD TO SERVICE BRAKES FOR THE 3RD TIME AFTER PURCHASING VEHICLE BRAND NEW. DEALER AND MANUFACTURE HAD BEEN NOTIFIED.*AK
2000 CHEROKEE SPORT - 20626 MILES. I INITIALLY HAD ISSUES WITH THE STEERING DAMPNER WHICH WAS CAUSING VIBRATION IN THE FRONT END. AFTER THAT WAS FIXED EVERYTHING WAS FINE FOR A FEW MONTHS, THEN THE FRONT END STARTED SHAKING WHEN BRAKING.....WORSE WHEN GOING DOWN HILL. SERVICE SAYS THIS IS NOT NORMAL, BUT IT HAS BEEN SEEN BEFORE. I CALLED CHRYSLER AND SPOKE WITH MATT. EXPLAINED THE SITUATION AND WAS TOLD THERE WAS NOTHING THEY COULD DO SINCE IT WAS BEYOND THE 12/12000 WARRANTY FOR BRAKES. DECIDED TO DO A LITTLE RESEARCH AND FOUND THAT JEEP HAS HAD SERIOUS ISSUES WITH BRAKES ON THE CHEROKEE FOR YEARS NOW. THERE ARE OCCASSIONAL RE-CALLS, BUT NOT ON THE 2000 CHEROKEE! WHY CAN WE NOT GET HELP FROM FROM THE NHTSA IN FORCING CHRSLER TO RECALL THESE DANGEROUS VEHICLES?*AK
ONGOING PROBLEM WITH OUT OF ROUND ROTORS. ROTORS ARE BEING TURNED OR REPLACED EVERY 12,000 TO 15,000 MILES. CONDITION CAUSES VEHICLE TO VIBRATE SEVERELY WHEN APPLYING BRAKES. *AK CONSUMER STATED THAT THE VEHICLE WAS A SAFETY HAZARD AND EVENTUALLY WOULD BE THE CAUSE OF AN ACCIDENT. THE VIBRATION THAT WAS CAUSED BY THE BRAKES WERE BEGINNING TO CAUSE THE FRONT TIRES TO WEAR IRREGULARLY. *YH
AFTER 4 ATTEMTS TO REMEDY THIS PROBLEM CHRYSLER HAS ONLY "THANKED" ME FOR "SHARING MY CONCERNS". IN THE MEANTIME I AM DRIVING A VEHICLE THAT REQUIRES NEW BRAKES EVER 3000 MILES. IS THERE SOMETHING WRONG WITH THAT PICTURE? I CAN SEND YOU ALL THE DOCUMENTS REGARDING THIS INCLUDING THEIR RESPONSE. THANKS BEVERLY PAULSEY. *AK
VEHICLE HAD BEEN PARKED FOR ABOUT 3 MINUTES AND SMOKE STARTED COMING FROM HOOD. THIS WAS DUE TO THE WIRING UNDER THE HOOD CATCHING ON FIRE. DEALER STATED WIRING NEEDED TO BE REPLACED.*AK THE FIRE HAD CAUSED MAJOR DAMAGE TO THE VEHICLE AND THE CONSUMERS INSURANCE PAID FOR THE REPAIRS. AFTER A WEEK THE VEHICLE HAD A LOOSE BEARING AND WAS REPLACED. *YH
I ANGLE PARKED MY JEEP IN A BANK PARKING LOT. AFTER PARKING, THE TRANSMISSION REMAINED IN DRIVE WITH THE MOTOR RUNNING. I SAT IN MY JEEP FOR A MINUTE OR TWO, ASSEMBLING THE PAPERWORK I'D NEED IN THE BANK. I THEN TURNED THE IGNITION SWITCH TO THE LOCK POSITION, WHICH TURNED OFF THE MOTOR (BUT, UNFORTUNATELY, THE TRANSMISSION REMAINED IN DRIVE). I THEN PULLED MY JEEP KEY OUT OF THE IGNITION, GOT OUT OF THE JEEP AND WALKED ABOUT 75 - 100 FEET TO THE ENTRY STAIRS LEADING TO THE BANK. AT THAT MOMENT, A LADY YELLED TO ME. MY JEEP WAS SLOWLY ROLLING BACKWARDS AND IT STOPPED AFTER IT HIT A BUILDING ABOUT 70 FEET AWAY, STRIKING THE BUILDING AT AN APPROXIMATE 60 DEGREE ANGLE. DUE TO THE MANUFACTURING DEFECT, MY JEEP SUSTAINED BODY DAMAGE IN THE AMOUNT OF $260.42 FOR WHICH I HAVE AN ESTIMATE. HAD THE DEFECT NOT EXISTED, THERE WOULD HAVE BEEN NO ACCIDENT BECAUSE I WOULD NOT HAVE BEEN ABLE TO TURN THE IGNITION SWITCH TO LOCK WITHOUT FIRST PLACING THE TRANSMISSION IN PARK. DAIMLERCHRYSLER MOTORS CORPORATION REPAIRED THE MANUFACTURING DEFECT BUT REFUSES TO TAKE ANY RESPONSIBILITY FOR BODY DAMAGE TO MY JEEP. CAN YOU HELP? WILL YOU HELP? YOUR HELP TO RESOLVE THIS RIDICULOUS ISSUE WOULD BE GREATLY APPRECIATED. DAIMLERCHRYSLER'S REFERENCE NUMBER FOR MY CLAIM IS 9908985. I HAVE TELEPHONED THEM TWO OR THREE TIMES AND WRITTEN TWO LETTERS TO THEIR AUBURN HILLS, MI OFFICES AND THEY HAVE WRITTEN THREE LETTERS TO ME BUT REFUSE TO PAY THE $260.42. *AK
WITHIN 8000-10000 MILESS FRONT ROTORS ARE WARPING. CONTACTED DEALER, AND DEALER IS NOT WILLING TO DO ANYTHING. *AK
NO SUM,MARY LISTED FOR ABOVE VEHICLE. *AK
VEHICLE WAS GOING 50-55MPH WHEN HOOD FLEW BACK INTO WINDSHIELD. RELEASE ROD BROKE, AND THE OUTER CLAMPS FAILED, CAUSING SECONDARY HOOD LATCH TO RELEASE AS WELL. DEALER AND MANUFACTURER WERE NOTIFIED.*AK
FRONT BRAKES ROTORS ARE CORRODED AND ARE PREMATURELY WEARING. CAUSE UNKNOWN.*AK
FRONT BRAKE ROTORS WERE REPLACED ONCE AND TURNED TWICE LESS THEN TWO YEARS, AND PROBLEM IS REOCCURRIING. DEALER NOTIFIED. *AK THE ENGINE WAS HARD TO START DUE TO FUEL PUMP MODULE FAILURE WHICH WAS REPLACED. *YH
THE VEHICLE SHAKES WHEN THE BRAKES ARE APPLIED , IN PARTICULAR GOING DOWNHILL. THIS HAPPENED THE FIRST TIME AT 10,000 MILES. RETURNED VEHICLE TO THE DEALER. THEY SAID THE ROTORS WERE WARPED. THE BRAKES WERE UNDER WARRANTY SO THEY FIXED THEM. NOW IT HAS HAPPENED AGAIN. THIS IS A KNOWN PROBLEM, BUT NO ONE SEEMS TO WANT TO ACKNOWLEDGE IT.*AK
SINCE WE HAVE OWNED THIS JEEP, WE HAVE EXPERIENCED CHRONIC PROBLEMS WITH THE FRONT TIRE WHEEL BALANCE AND ROTOR SYSTEM ON THE FRONT END OF THIS VEHICLE. THE PROBLEM STARTED SHORTLY AFTER WE TOOK OWNERSHIP OF IN OCTOBER, 2000 WHEN THE TRUCK HAD 1743 MILES. BRAKES PULSATED AND IT WAS DETERMINED THAT ROTORS WERE WARPED. FIRST SET UP REPLACEMENT ROTORS FROM DEALERSHIP USING CHRYSLER PARTS JUNE 26, 2001. PROBLEM OCCURRED AGAIN DECEMBER, 2001 WHEN VEHICLE HAD 28,887 MILES ON IT. DEALERSHIP OFFERED TO RESURFACE ROTORS AS THEY WERE WARPED. REFUSED TO REPLACE THEM EVEN THOUGH THEY WERE DEFECTIVE AND STILL UNDER WARRANTEE. TOOK VEHICLE TO A THIRD PARTY MECHANIC AND PAID TO HAVE INSTALLED AFTER MARKET ROTORS TO ADDRESS PULSATING BRAKES AND ISSUE THAT WHEN PULSATING BRAKES WERE APPLIED ON HIGHWAY, VEHICLE PULLED SHARPLY TO THE LEFT. DEFECTIVE ROTORS - RECALL IS NECESSARY TO PREVENT FUTURE SERIOUS INJURY TO THOSE OPERATING VEHICLE WITH ORIGINAL ROTORS.*AK*JG
FRONT ROTORS HAVE BEEN REPLACED THREE TIMES SINCE VEHICLE WAS PURCHASED. CONTACTED DEALER, AND THE DEALER WAS NOT WILLING TO DO ANYTHING.*AK *YH
FRONT END WAS VIBRATING AND BRAKES WERE GRABBING. TOOK VEHICLE TO DEALER, AND DEALER CHANGED ROTORS AND PADS.*AK THE CONSUMER STATED THAT THE ROTORS WERE DEFECTIVE. *YH
VEHICLE ROLLED IN REVERSE WHILE IT WAS PUT IN PARK, AND IGNITION WAS TURNED ON. VEHICLE HIT ANOTHER VEHICLE BEFORE COMING TO A STOP. DEALER HAS NOT SEEN VEHICLE. *AK
WHEN APPLYING BRAKES STEERING WHEEL WOULD SHAKE. TOOK VEHICLE TO DEALER, AND THEY STATED THAT ROTORS WERE WARPED. PLEASE PROVIDE FURTHER ANY FURTHER INFORMATION.*AK
VEHICLE HAS A "WOBBLE" IN THE FRONT END AT SPEEDS FROM 51MPH UP. THE FOLLOWING COMPONENTS HAVE BEEN REPLACED AND THE PROBLEM STILL EXISTS. FRONT STABILIZER SHOCK, ALL FOUR TIRES (TWICE) ALL FOUR RIMS-WHEELS, BOTH AXLES, AND NUMEROUS ATTEMPTS TO CORRECTLY ALIGN THE TIRES. THE PROBLEM DEVELOPED IMMEDIATELY UPON PURCHASE AND WAS SERVICED WITHIN ONE WEEK OF DELIVERY. I MOVED LAST YEAR AND THE JEEP DEALER IN STAUNTON, VA. STATED THAT THE JEEP ENGINEERS ARE AWARE OF THE PROBLEM AND ARE TRYING TO FIGURE IT OUT. THIS IS THE SAME THING I WAS TOLD ALMOST ONE YEAR AGO AND THEY STILL DON'T KNOW WHAT THE PROBLEM IS. I ATTEMPTED TO HANDLE THIS THROUGH ARBITRATION, HOWEVER, AS I TRAVEL A LOT, JEEP TOLD ME MY VEHICLE WAS OUT OF THE ORIGINAL FACTORY WARRENTY AND EVEN THOUGH I PURCHASED THE SIX-YEAR, 100,000 MILE EXTENDED WARRANTY, THEY DENIED ANY CLAIM I MAY HAVE AGAINST JEEP. I AM CONCERNED THAT THE CONTINUOUS WOBBLING WILL NOT ONLY SPEED UP TIRE WEAR, BUT OTHER COMPONENTS MAY VIBRATE LOOSE.*AK
WHILE DRIVING APPLIED BRAKES, AND BRAKES DIDNOT STOP VEHICLE. TOOK VEHICLE TO DEALER, AND HAD BRAKES REPAIRED. THIS WAS THE THIRD TIME BRAKES HAD BEEN REPLACED. *AK
VIOLENT SHAKING AND VIBRATION OF STEERING CONTROL WHEN BRAKING. THIS CAN CAUSE DRIVER TO PANIC AND LOOSE CONTROL OF VEHICLE. DUE TO WARPED BRAKE ROTORS AND WORN BRAKE PADS.
AT 7200 MILES THE ENGINE CHECK LIGHT WENT ON FLASHING. THIS HAPPENED 2 MORE TIME OVER LAST WINTER. EACH TIME THE SPARK PLUGS ARE FOULED AND REPLACED, THE COMPUTER REPORTS MISFIRING IN THE ENGINE. THEN IN JULY MY CAR WENT ON FIRE AFTER DRIVING 6 MILES TO THE STORE. I PARKED MY CAR WENT INTO THE STORE ONLY TO BE CALLED OUT 5 MIN LATER THAT MY CAR WAS ON FIRE. THE FIRE DEPARTMENT HAD TO BREAK INTO THE CAR BECAUSE THE HOOD RELEASE WAS BURNT. CHRYSLER SAID IT WAS A RODENT THAT CHEWED THE FUEL INJECTOR HARNESS. NOW I'M OUT MY INSURANCE DEDUCTIBLE AND ADDITIONAL RENTAL CAR CHARGES. THEN 2/1/02 AFTER DRIVING TO WORK 7 MILE MY CAR AGAIN WENT ON FIRE AFTER PARKING. THIS TIME MY BOYFRIEND HEARD A CRACKLING SOUND AND SAW SMOKE WHEN HE STOPPED AND PULLED THE HOOD RELEASE, SAW FLAMES AND THROW SNOW ON IT TO PUT IT OUT. IT'S STILL IN THE DEALING WAITING TO SEE WHAT CHRYSLER HAS TO SAY NOW.*AK
JEEP CLAIMS THAT IT DOES NOT HAVE A PROBLEM WITH BRAKE ROTORS, AFTER RESEARCHING, THEY SEEM TO HAVE A BIG PROBLEM THEY WILL NOT FIX. IT IS TO LATE TO HELP MY SIX MONTH OLD BABY WHO ENDED UP IN THE HOSPITAL AFTER A FAILURE! *AK
WHENEVER VEHICLE GOES OVER A BUMP IT SHIMMIES AND IS VERY HARD TO STEER. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
BRAKES BEGAN PULSATING AND SHAKING ON 12/2000, 22422 MILES. REPAIRED 1/04/2001. REPEATED PREVIOUS PROBLEM ON 4/05/01, 27028 MILES. REPAIRED. NOW 1/17/2002 AND BRAKES ARE AGAIN IN NEED OF REPAIR. I FEEL THIS COULD BE DANGEROUS AND AT THE VERY LEAST THEIR IS A DEFECT IN THESE BRAKES. THANK YOU. *AK
INSURED SMELLED BURNING WIRES AS SHE GOT OUT OF VEHICLE. CLAIM NUMBER 48-5168-721. *YH
THE ENGINE CAUGHT FIRE DUE TO A POWER STEERING PUMP FAILURE. CLAIM NUMBER 20-5238-487. *YH
INSURED SMELLED SOMETHING AND THEN SAW SMOKE COMING OUT OF THE VEHICLE WHICH THEN CAUGHT ON FIRE. CLAIM NUMBER 20-5242-834. *YH
INSURED PARKED VEHICLE AND WENT INTO SCHOOL, ABOUT 15 MINUTES LATER HE WAS INFORMED HIS VEHICLE WAS ON FIRE, THE FIRE STARTED FROM A FUEL LEAK IN THE ENGINE COMPARTMENT. CLAIM NUMBER 52-2453-799. *YH
INSURED STATED THAT THE FIRE STARTED BY SPARKS IN THE WIRING UNDER THE HOOD AND SPREAD TO PASSENGER COMPARTMENT. CLAIM NUMBER 38-J818-276. *YH
WHILE DRIVING, THE VEHICLE CAUGHT ON FIRE BECAUSE OF WIRES, INSURED STATED THAT THE DEALER HAD CHANGED THE WIRES BECAUSE THEY HAD BURNED PREVIOUSLY. CLAIM NUMBER 11-3602-682. *YH
WIRES WERE MELTED, INSURED STATED THAT THIS WAS AN INTERNAL FIRE AND FEELS INCIDENT COULD BE A POSSIBLE DEFECT. CLAIM NUMBER 30-V293-535. *YH
INSURED PULLED THE VEHICLE IN TO THE DRIVEWAY AND THE VEHICLE CAUGHT ON FIRE. CLAIM NUMBER 52-2544-011. *YH
INSURED STATED THAT ENGINE CAUGHT ON FIRE. CLAIM NUMBER 05-4596-849. *YH
WHILE DRIVING INSURED NOTICED VEHICLE WAS IDLING ROUGH, INSURED PARKED THE VEHICLE AND SAW STEAM WAS COMING OUT AND THEN VEHICLE CAUGHT ON FIRE. CLAIM NUMBER 52-2478-631. *YH
ENGINE COMPARTMENT CAUGHT FIRE DUE TO WIRING HARNESS FAILURE. CLAIM NUMBER 29-6065-511. *YH
WHILE INSURED WAS TRAVELING NORTH ON CENTRAL STARTED TO SEE SMOKE AND PULLED OVER, VEHICLE CAUGHT ON FIRE, INSURED STATED THAT FIRE ORIGINATED WITHIN THE ENGINE COMPARTMENT FROM THE IGNITION OF TRANSMISSION FLUID WHICH EXPELLED FROM THE TRANSMISSION COOLER HOSE ONTO HOT SURFACES OF THE EXHAUST SYSTEM. CLAIM NUMBER 13-7494-462. *YH
WARPED ROTORS CAUSE DANGEROUS FRONT END SHIMMY WHEN BRAKES APPLIED - MANUFACTURER DENIES DEFECT EXISTS - SIMILIAR PROBLEM, SEND CONTACT INFO TO [email protected]. *AK
PULSATION OF BRAKES,, REPLACED ROTORS, TURNED ROTORS,, EVERY SIX MONTHS. *AK
TEMPERATURE INTO RED ON SEVERAL OCCASIONS AND LOWERS WHEN HEAT TURNED ON. OIL PRESSURE TO ZERO AT START UP AND WHILE DRIVING AT RANGE OF SPEEDS.ENGINE CHECK LIGHT ON. BEEN FOR REPAIRS 5 TIMES. HAVE BEEN TOLD RACK AND PINION LEAKING, NEEDS NEW SHORT BLOCK, GAUGE PANEL FAULTY, CATALYTIC CONVERTER, AND AGAIN NEW SHORT BLOCK NEEDED. PROBLEM PERSISTS.
MY CHEROKEE HAS 14000MILES I HAVE HAD THE TRUCK FOR 2 YRS.I TOOK IT TO THE DEALERSHIP FOR THE FRONT END SHAKING AND THEY TOLD ME THAT THE ROTORS WERE WARPED.THE BRAKES ARE ONLY COVERED FOR 12000 MILES.IT COST ME 180.00 DOLLARS TO FIX,IT SEEMS TO ME THAT THE ROTORS SHOULD LAST LONGER THAN THAT JEEP SHOULD FIX THE PROBLEM OR NOBODY SHOULD BUY THEM
EVERY 3000 MILES BRAKES GO OUT. BRAKES AND CALIPERS HAVE BEEN REPAIRED FOUR TIMES. FRONT RIMS ARE HOT TO THE TOUCH. *AK CONSUMER STATES THAT THE PLASTIC HUB CAPS GET SOFT AND COME OFF, BOTH CALIPERS HAVE BEEN REPLACED ONCE, ROTORS REPLACED 4 TIMES AND TURNED ONCE, BRAKE PADS HAVE BEEN REPLACED 5 TIMES. *JB
HEAD LAMP ELECTRICAL WIRES COMING IN CONTACT WITH THE SHARP EDGE OF THE MAGNESIUM BRAKE PEDAL AND STEERING COLUMN SUPPORT. CAUSING THE WIRE TO ARC AND OVERHEAT WHICH CAUSED THE WIRE INSULATION TO MELT AND FLASH INTO FLAME. CAUSE OF FIRE WAS LACK OF PROPER INSULATION OF THE WIRES AND THEIR ROUTING WHICH CONTACTED THE EDGE OF THE MAGNESIUM BRAKE PEDAL AND STEERING COLUMN SUPPORT.
BRAKE ROTORS ARE WARPED. DEALERSHIP IS AWARE OF PROBLEM.*AK
BRAKES ROTOR S ARE WARPED, AND WHEN CONSUMER APPLIES BRAKES, VEHICLE SHAKES. *AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2000 Jeep Cherokee → · Every Cherokee year → · How the figures are calculated →