Page 6 of 8 · complaints 251–300 of 369

2000 Jeep Cherokee complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2000 record →

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Dec 7, 2001MA

WHEELS PULSATE AND SHAKE. CONSUMER TOOK VEHICLE TO DEALER, AND THEY RESURFACED ROTORS. ALSO, VEHICLE NEEDED REAR BRAKES. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Dec 7, 2001MA

ABS BRAKE FAILURE. *AK

Engine and Engine Cooling › Engine › GasolineFire
Filed Dec 2, 2001NY

CONSUMER HAD JUST PULLED VEHICLE INTO THE DRIVEWAY WHEN IT CAUGHT ON FIRE IN THE ENGINE COMPARTMENT, CLAIM 52-2544-011. *SLC

Electrical System › Wiring › Front Underhood
Filed Nov 27, 2001MI

AFTER DRIVING VEHICLE THERE IS A BURNING SMELL COMING FROM UNDER THE HOOD, SMELLS LIKE TAR. ODOR NOT NOTICABLE INSIDE VEHICLE. VEHICLE TAKEN TO DEALER 3 TIMES, CANNOT FIND A PROBLEM. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Nov 26, 2001NJ

THIS ROTOR DEFECT WAS RECOGNIZED AS A DEFECT IN THE 1999 MODEL AND IT IS THE SAME PROBLEM IN THE 2000 MODEL. YOR AGENCY HAS HUNDREDS OF COMPLAINTS RE THIS ISSUE AND A RECALL SHOULD BE ISSSUED. CHRYLSER HAS IGNORED THE ISSUE AND WILL ONLY REACT WHEN FORCED TO DO SO. ROTORS SHOULD NOT WEAR OUT AND BECOME DANGEROUS AFTER JUST 6000 MILES. PLEASE DO SOMETHING. *AK

Vehicle Speed Control › Accelerator Pedal
Filed Nov 19, 2001CA

WHILE DRIVING ABOUT 45MPH AND EXITING ONTO FREEWAY ACCELERATOR STUCK TO FLOOR . CONSUMER HAD TO PULL ON SIDE OF FREEWAY, AND JAM ON BRAKES TO STOP VEHICLE. CONTACTED DEALER, AND NO RESPONSE YET. *AK

Electrical System › WiringFire
Filed Nov 14, 2001PA

VEHICLE EXPERIENCED FIRE THAT APPEARED TO HAVE STARTED BY SPARKS IN THE WIRING UNDER THE HOOD, THE FIRE SPREAD TO THE PASSENGER COMPARTMENT, CLAIM 38-J818-276. *SLC

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash
Filed Nov 9, 2001IN

CONSUMER USED VEHICLE FOR DELIVERING MAIL. SHE PULLED UP AND THERE WAS A MAILBOX NEXT TO HER. SHE GOT OUT OF VEHICLE WITH VEHICLE BEING TURNED OFF IN PARK POSITION. SHE WENT TO RETRIEVE A POST CARD AND WHEN SHE LOOKED UP DOOR WAS OPEN, AND VEHICLE WAS GOING BACKWARDS AND IT HIT MAIL BOX. CONSUMER JUMPED INTO VEHICLE AND TURNED IT ON TO STOP IT. $2300.00 WORTH OF DAMAGE. DEALERSHIP WILL HEAR ABOUT IT.*AK CONSUMER STATED SHE JUMPED INTO THE VEHICLE, SLAMMED ON BRAKES AND TURNED THE KEYS TO UNLOCK STEERING WHEEL AND PUT VEHICLE BACK INTO PARL.*SLC

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Nov 7, 2001OK

CONSUMER WAS TRAVELING ON THE HIGHWAY, WHEN HE APPLIED BRAKES VEHICLE SHOOK AND VIBRATED. DEALERSHIP WAS AWARE OF PROBLEM. THE MECHANIC OF THE DEALERSHIP MECHANIC INFORMED CONSUMER THAT BRAKE ROTORS WERE WARPED.*AK

Wheels
Filed Nov 6, 2001NJ

FRONT WHEEL BIND WHEN TURNING.*AK

Air Bags › Side/WindowCrash1 injured
Filed Nov 2, 2001CA

CONSUMER WAS INVOLVED IN A FRONT END COLLISION WHILE TRAVELING 45 MPH. DRIVER'S SIDE AND PASSENGER'S SIDE AIRBAGS FAILED TO DEPLOY. DRIVER SUSTAINED INJURIES. DEALER HAS YET TO BE CONTACTED. PLEASE PROVIDE FURTHER DETAILS.*AK

Steering › Gear Box (other Than Rack and Pinion)
Filed Oct 16, 2001NC

THE STEERING HAS A MIND OF ITS OWN. TURN THE STEERING WHEEL AND RELEASE IT AND IT CONTINUES TO TURN UNTIL LOCKED. WHEELS WILL NOT CENTER THEMSELVES WITH VEHICLE MOVING FORWARD. DIAGNOSED AS FAULTY STEERING GEAR BOX.*AK

Service Brakes, Hydraulic › Foundation Components
Filed Oct 10, 2001MO

ENGINE BLEWOUT WHILE DRIVING AT HIGHWAY SPEED OF 65-70 MPH. DEALER NOTIFIED. *AKVEHICLE JERKS WHILE IN MOTION AT HYWY SPEEDS. THE COMPRESSOR CLUTCH WAS DEFECTIVE AND WAS REPLACED. THE BRAKES PULSATE WHEN APPLIED. THE FRONT ROTORS WAS TURNED. BRAKES SHUDDER WHEN BRAKING FROM HIGHWAY SPEEDS. THE ROTORS WERE FOUND TO BE WARPED. THE ENGINE OVERHEATS. THE COOLING SYSTEM WAS FOUND TO BE UNDER HIGH PRESSURE. THE CYLINDER HEADS WERE REMOVED BECAUSE THEY WERE WARPED. THE ENGINE WAS REPLACED DUE TO WARPAGE. A BUMP IS FELT WHEN COMING TO A STOP. THE REAR DRIVESHAFT WAS REPLACED WITH REVISED PARTS PER TECHNICAL SERVICE BULLETIN. THE REAR END NOISE IS STILL APPARENT. A NEW SHAFT AND YOKE WERE INSTALLED. THE TRANSMISSION SHOFTS HARD ON ACCELERATION IN LOW GEARS. THE TRANSMISSION CONTROL MODULE WAS REPROGRAMMED. ACCELERATION IS STILL JERKY WHILE IN MOTION AND THE TURN SIGNALS AND HEADLIGHTS GO ON AND OFF AT RANDOM. CONSUMER ASKS FOR REIMBURSMENT OF MONIES PAID AND TO HAVE VEHICLE TRADED FOR ONE THAT CAN BE TRUSTED. *JG

Engine and Engine Cooling › Cooling System › Radiator Assembly
Filed Oct 9, 2001NY

'CHECK GAUGES' LIGHT COMES ON MULTIPLE TIMES, TEMPERATURE GAUGE TO REDLINE FOR A FEW MINUTES, THEN BACK TO NORMAL. BROUGHT IN TO BE CHECKED/FIXED 5 TIMES, 'NO LEAK', 'NO PROBLEM DETECTED', 'RADIATOR HOSE LOOSE', 'ADDED COOLANT' UNTIL THIS LAST TIME: 'CRACKED HEAD'; ALSO OIL GAUGE RECENTLY SHOWS NO PRESSURE WITH GREAT FREQUENCY, AS WITH TEMPERATURE GAUGE. I HAD BEEN ADDING COOLANT EVERY FEW WEEKS. I BELIEVE THIS PROBLEM COULD SEIZE THE ENGINE WHILE VEHICLE IS IN MOTION.

Power Train › Automatic Transmission › Cooling Unit and LinesFire
Filed Oct 5, 2001IL

WHILE DRIVING, CONSUMER COULD SEE SMOKE, AFTER PULLING OVER CONSUMER COULD SEE THERE WAS A FIRE IN THE ENGINE COMPARTMENT, FIRE ORIGINATED WITHIN THE ENGINE COMPARTMENT FROM THE IGNITION OF TRANSMISSION FLUID EXPELLED FROM THE TRANSMISSION COOLER HOSE ONTO HOT SURFACES OF THE EXHAUST SYSTEM, CLAIM 13-7494-462. *SLC

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Oct 4, 2001PA

FRONT BRAKE ROTORS WERE PREMATURELY WARPED, CAUSE UNKNOWN. DEALER COULD NOT IDENTIFY THE CAUSE. *AK *YH

Vehicle Speed Control1 injured
Filed Oct 1, 2001NY

CONSUMER'S FOOT WAS ON BRAKE AND UPON TAKING FOOT OFF THE BRAKE, VEHICLE LUNGED FORWARD. VEHICLE CAN EASILY HIT SOMEONE OR SOMEONE'S VEHICLE. *AK THE SECOND TIME THE VEHICLE LUNGED FORWARD, THERE WAS A CRASH, ONE PERSON WAS INJURED AND THERE WAS DAMAGE TO THE VEHICLE. *JB

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Sep 26, 2001VA

WHEN VEHICLE IS IN REVERSE IT WILL INTERMITTENTLY SHIFT FORWARD, CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS.*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Sep 22, 2001NJ

AT 7,000 MILES, THE VEHICLE WOULD SHAKE VIOLENTLY AND THE BRAKE PEDAL WOULD PULSATE EXCESSIVELY WHEN THE BRAKES WERE APPLIED AT HIGHWAY SPEEDS OF 40+ MPH, ESPECIALLY DOWNHILL. TOOK TO DEALERSHIP AND THEY WERE ABLE TO REPLICATE CONDITION. DEALERSHIP EXPLAINED THAT SHAKING AND PULSATIONS WERE DUE TO DEFECTIVE ROTORS WHICH HAD WARPED FROM EXCESSIVE HEAT - NOT DUE TO EMERGENCY BRAKING, BUT JUST NORMAL USE. DEALERSHIP REPLACED ROTORS AND PADS WITHOUT COST TO CUSTOMER. UNFORTUNATELY, THE SAME PROBLEM AROSE SOON AFTER MY FIRST ANNIVERSAY WITH THE VEHICLE AT ABOUT 17,500 MILES. TOOK TO SAME DEALERSHIP AND THEY DIAGNOSED THE SAME PROBLEM (ROTOR WARPING DUE TO OVERHEATING - NOT FROM ABUSIVE BRAKING, BUT FROM NORMAL BRAKING BY CUSTOMER). THEY REPAIRED THE PROBLEM BY RESURFACING FRONT ROTORS AND REPLACING FRONT PADS WITHOUT COST TO THE CUSTOMER (EXCELLENT SERVICE DEPARTMENT). MY CONCERN IS THAT THE SERVICE DEPARTMENT REP STATED THAT THE SAME PROBLEM WOULD COME UP AGAIN AFTER ABOUT 8-10,000 MILES BECAUSE THE ROTORS AND BRAKING SYSTEM ARE DEFECTIVE FROM THE MANUFACTURER. HE STATED THAT JEEP AND THE FEDERAL GOVERNMENT HAVE TO "BUMP HEADS" BEFORE THIS PROBLEM IS PERMANENTLY CORRECTED. PLEASE MAKE JEEP ACKNOWLEDGE AND CORRECT THIS SERIOUS PROBLEM BEFORE SOMEONE IS KILLED OR SERIOUSLY INJURED. JEEP NEEDS TO STAND BEHIND ITS PRODUCT IF IT WISHES TO MAINTAIN ITS RATHER GOOD REPUTATION. IF NOT, JEEP WILL LOSE ITS CUSTOMER BASE AND WILL EVENTUALLY GO THE WAY OF THE DODO BIRD. THE OTHER PROBLEM I H

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Sep 18, 2001WI

ROTORS WARPED VERY FAST. SERVICE TECHNICIAN STATED MANUFACTURER WAS PUTTING SAME ROTORS ON CHEROKEE'S, WHICH WERE TOO HEAVY OF A VEHICLE IN COMPARISON TO WRANGLERS. STEERING VIBRATED WHEN BRAKES WERE APPLIED, AND VEHICLE WOULD NOT STOP. THIS WAS 3RD SET OF ROTORS PUT ON EVERY 7-9 MILES. ROTORS HAVE BEEN CHANGED.*AK

Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, and FittingsFire
Filed Sep 6, 2001MD

RIGHT FRONT FUEL LINE BROKE, CAUSING FUEL LEAKAGES, AND LEADING TO AN ENGINE COMPARTMENT FIRE. MANUFACTURER WAS NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK

Electrical System › Wiring › Front UnderhoodFire
Filed Sep 5, 2001NH

I DROVE MY JEEP TO WORK AND PARKED IN THE PARKING GARAGE. APPROXIMATELY 40 MIN. TO 1 HOUR LATER, I WAS NOTIFIED THAT MY VEHICLE WAS ON FIRE. THE FIRE DEPARTMENT HAD ALREADY BEEN NOTIFIED AND EXTINGUISHED THE FIRE. THE HOOD LOCK MELTED AND FROZE THE HOOD SHUT. THE FIRE DEPT. HAD TO PRY THE HOOD OPEN WITH A CROWBAR. ALL PLASTIC AND ELECTICAL COMPONENTS ON THE TOP OF THE MOTOR HAD BURNED. CHRYSLER IS INVESTIGATING THE CAUSE BUT DOES NOT YET HAVE A DETERMINATION.*AK

Power Train › Manual Transmission
Filed Sep 3, 2001AK

TRANSMISSION GRINDS WHEN SHIFTING, GROWLS WHEN CLUTCH NOT DEPRESSED, POPS OUT OF GEAR, AT HIGHWAY SPEEDS WHEN RAINING PASS. SIDE LEAKS ONTO FEET AND SOAKING CARPET, ALL COMPLAINTS MADE TO DEALER AND CAN EITHER FIND NO PROBLEM OR SAYS THAT THE NOISES ARE NORMAL, AND REFUSES TO DO ANYMORE WITH VEHICLE. *AK

Fuel System, Gasoline › DeliveryFire
Filed Aug 31, 2001MD

JEEP WAS PARKED OUTSIDE TIRE CENTER WAITING FOR TECHNICIAN TO PUT THE NEW TIRES ON. TECHNICIAN CAME OUT, AND SAW SMOKE FROM UNDER THE HOOD. FIRE WAS PUT OUT, CHRYSLER INVESTIGATOR COULDN'T FIND THE CAUSE.*AKCHRYSLER LATER FOUND A FUEL LEAK. *NLM

Electrical System › Wiring › Front UnderhoodFire
Filed Aug 31, 2001NY

VEHICLE EXPERIENCED ENGINE COMPARTMENT FIRE, SUSPECT FAILURE OF THE WIRING HARNESS TO BE CAUSE, CLAIM 29-6065-511. *SLC

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Aug 26, 2001DE

I HAD BEEN INVOLVED IN AN ACCIDENT ON 7-4-01 DUE TO BRAKES FAILING TO EVEN SLOW JEEP. ON 8-6-01 I MET W/ DISTRICT SERVICE MANAGER, FRANK TELIOFARIO AT MARTIN JEEP SO HE COULD LOOK AT THE JEEP. HE TEST DROVE IT FOR 2 MILES, "PULLED THE WHEELS" AND SAID THERE WAS NOTHING WRONG WITH THE JEEP. HE STATED THAT HE THOUGHT MY PROBLEM WAS THAT IT DIDN'T HAVE ABS BRAKES AS I'D BEEN TOLD. I TOLD HIM NO, MY PROBLEM WAS THE BRAKES DIDN'T WORK SOMETIMES! AN HOUR AND A HALF LATER, I STEPPED ON THE BRAKES FOR A YELLOW LIGHT AND HEARD A SCREECHING AS IF WORKING ON A METAL LATHE AND BRINGING THE CUTTING TOOL TOO DEEP, AND THE WHOLE JEEP SHOOK, FELT LIKE IT WAS GOING TO FALL APART. I WAS HOPING I WOULD SLOW DOWN BEFORE I WENT THROUGH THE NOW-RED LIGHT. I DID STOP BUT DIDN'T KNOW WHAT HAD HAPPENED. I CHECKED REAR-VIEW MIRROR AND ALSO TURNED AROUND AT NEXT OPPORTUNITY. NO SKID MARKS. IT WAS NOT THE TIRES AS THE DIST MGR HAD SUGGESTED. I CALLED HIM *STILL AT THE DEALERSHIP* AND HE SAID HE WOULD CHECK INTO SOME THINGS AND CALL ME BACK "TODAY OR TOMORROW". I HAVE NEVER HEARD FROM HIM AGAIN. HIRED A LAWYER, NOW MY INSURANCE COMPANY NOTIFIED ME TO NOT DRIVE THE JEEP AS IT'S NOT SAFE, AND I"M AWAITING THEIR SPECIALIST TO COME LOOK AT THE JEEP. IT IS PARKED AND I AM DRIVING ANOTHER VEHICLE. I WILL NOT TRADE IT IN BECAUSE I DON'T WANT SOMEONE TO BE KILLED DUE TO WHATEVER THIS PROBLEM IS THAT CHRYSLER IS REFUSING TO ACKNOWLEDGE. IF WHAT THEY STATED WAS TRUE AND THERE WAS NO PROBLEM, THEN I WOULD HAVE NO P

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Aug 20, 2001MA

BRAKING AT HIGHWAY SPEED CAUSES VIOLENT SHIMMY AND CAUSES THE VEHICLE TO LURCH TO THE LEFT OR RIGHT. DEALER TOLD ME IT WAS THE BRAKE ROTORS WARPED. THEY ARE NOT COVERED PAST 12MO/12KMILE WARRANTY. THIS IS A SERIOUS SAFETY CONCERN AND SHOULD BE RECALLED AND COVERED UNDER WARRANTY.*AK

Seats
Filed Aug 16, 2001MD

MY COMPANY OWNS A FLEET OF 1998-2000 JEEP CHEROKEES USED AS MARKED SECURITY VEHICLES. AT LEAST THREE DRIVER BUCKET SEATS HAVE BROKEN WHILE THE VEHICLE WAS BEING DRIVEN- CERTAINLY A POTENTIAL CAUSE OF ACCIDENTS. THE METAL WHERE THE SEAT IS BOLTED TO THE FLOOR OF THE VEHICLE TEARS, CAUSING THE FRONT RIGHT CORNER OF THE SEAT TO COME LOOSE AND PITCH UP.

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash
Filed Aug 14, 2001MI

VEHICLE WAS PARKED, ENGINE RUNNING, EMERGENCY BRAKE NOT APPLIED VEHICLE SUDDENLY WENT BACKWARD, ACROSS THE STREET, HIT A HOUSE, AND DAMAGE TO VEHICLE WAS $ 500, HOUSE $ 3000.*AK *SLC

Steering › Linkages
Filed Aug 9, 2001NY

WHILE TRAVELING ON A ROAD AT 40MPH SWITCH FROM ASPHALT TO PAVEMENT WOULD CAUSE STEERING COLUMN TO SHIMMY VIOLENTLY. VEHICLE WOULD THEN SWAY FROM LEFT TO RIGHT. ENTIRE FRONT END WOULD SHAKE. BARELY ABLE TO MAINTAIN CONTROL OF VEHICLE. HAD TAKEN TO DEALERSHIP, AND STEERING LINKAGE WAS REPLACED.*AK

Service Brakes, Hydraulic › Foundation Components
Filed Aug 9, 2001NY

THE VEHICLE'S STEERING WHEEL SHAKES VIOLENTLY WHEN BRAKES ARE APPLIED. THE PROBLEM APPEARS TO BE CONTINUEOUS AND THE CONSUMER WANTS THE MANUFACTURER TO REFUND OR PROVIDE A LONGER BUMPER TO BUMPER WARRANTY. *YH

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Aug 7, 2001VA

WHEN VEHICLE IS IN REVERSE IT WILL AT TIMES MOVE FORWARD, CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS.*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Aug 2, 2001NY

THE JEEP STARTED SHAKING WHEN THE BRAKES WERE APPLIED AT SPEEDS OF 40 MPH AND UP AT MILEAGE OF 950 MILES. CALLED DEALERSHIP AND WAS TOLD THIS WAS NORMAL THAT THE BRAKES NEEDED TO BREAK IN. CLAIMED THAT IT WAS SAFE TO DRIVE. I IN TURN, CONTINUED TO USE THE JEEP BUT THE PROBLEM NEVER SEEMED TO CLEAR UP. AT ABOUT 19825 MILES I WAS TRAVELING ON THE HIGHWAY WITH MY WIFE AND TWO CHILDREN AND I WAS FORCED TO APPLY MY BRAKES IN AN EMERGENCY SITUATION, AND INSTEAD OF COMING TO A SAFE STOP JEEP SHOCKED VIOLENTLY AND PULLED TO THE RIGHT, ALMOST HITTING THE CAR BESIDES ME .IT WAS A VERY CLOSE CALL FOR ME AND MY FAMILY. AS SOON AS POSSIBLE I TOOK MY JEEP TO THE DEALER TO HAVE THEM CHECK .THE PROBLEM THEY TOLD ME THAT ROTORS NEEDED TO BE RESURFACED, AND IT WOULD COST APPROXIMATELY 117 DOLLARS AND NOT COVERED UNDER MY WARRANTY WHICH IS BUMPER TO BUMPER 360000 MILES OR 36 MONTHS. I TOLD THE DEALER I WOULD TAKE THE JEEP TO MY MECHANIC AND HAVE THEM DO THE WORK EVEN THOUGH I WOULD THINK THEY SHOUD OF TOOK CARE OF IT AT THE DEALER UNDER THE WARRANTY . I TOLD MY MECHANIC THE PROBLEM I HAD WITH THE JEEP, AND HE INFORMED ME THAT HE ENCOUNTERED SEVRAL JEEPS WITH THE SAME PROBLEM. HE INFORMED ME THAT THE ROTORS ON THE NEWWER JEEPS WERE DEFECTIVE, AND HE EXPLAINED TO ME THAT THE ROTORS ARE MADE OUT OF COMPOSITE METALS AND EVEN IF YOU RESUFACE THEM THEY WILL WARP OUT OF ROUND AGAIN, AND I WOULD HAVE THE SAME PROBLEM. IN TURN, HE COULDNT GUARANTE THAT IT WOULDNT HAPPEN AGAIN. HE TOLD ME4 THE ONLY WAY T

Suspension › Front
Filed Jul 31, 2001FL

THE VEHICLE VIBRATED AT SPEEDS OF 50-55 MPH, THE VIBRATION COULD BE FELT IN THE STEERING WHEEL, AND THE RIGHT FRONT WHEEL, THE VEHICLE WAS BROUGT FOR SERVICE MORE THAN SIX TIMES AND EACH TIME SOMETHING ELSE WAS REPAIRD BUT THE PROBLEM WAS NOT CORRECTED, CONSUMER WAS INFORMED BY DEALERSHIP THAT THE VIBRATION IS A KNOWN DEFECT AND WILL NEVER BE ABLE TO BE CORRECTED.*YD

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jul 23, 2001CT

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

Suspension › Front
Filed Jul 20, 2001DE

WHILE DRIVING VEHILCE AT ANY SPEED ABOVE 50 MPH STEERING WHEEL SHAKES VIOLENTLY WHEN BRAKES ARE APPLIED VEHICLE PULLS TO THE RIGHT AND PROCEEDS TO SHAKES UNTIL YOU ARE BELOW 50 MPH AND HAVE REMOVED YOUR FOOT FROM BRAKES. SOMETIMES IT IS SO BAD YOU HAVE TO GRIP THE STEERING WHEEL EXMTREMELY TIGHT TO TRY AND AVOID LOSING CONTROL OF VEHICLE. *AK

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Jul 16, 2001LA

HEAVY DUTY FRONT ROTORS...NON COMPONENT STYLE....BUILT TO RUN MAIL ROUTES..RIGHT HAND DRIVE. FRONT BRAKES CONTINUALLY OVERHEATING CAUSING ROTORS TO HAVE TO BE TURNED EVERY 3 TO 6 THOUSAND MILES. FRONT BRAKES GETTING SO HOT...ROTORS TURNING BLUE. NOW WITH A BRAND NEW SET OF ROTORS AND NEW PAD ON FRONT..NEW SHOES AND TURNED ROTORS ON BACK...AFTER ONLY 30 MINUTES OF RUNNING..OVERHEATED..BLUED ROTORS AND BRAKES FADED..COMPLETELY AWAY. VEHICLE WOULD NOT STOP. BACK BRAKE DO NOT APPEAR TO BE HOLDING AT ALL. ONLY ONE SET OF BACK PADS NEEDED IN 26,OOO MILES WHILE 4 SETS OF FRONT PADS WORN OUT OR BROKEN FROM OVERHEATING OF ROTORS. FIRST SET OF ROTORS REPLACED AFTER TURNING 2 TIMES..THEY WARPED CAUSING SHIMMY IN FRONT END ON BRAKING. THIS VEHICLE HAS NEVER HAD GOOD BRAKES. PEDAL HAS FELT MUSHY FROM DAY ONE AND VERY HARD PRESSURE MUST BE APPLIED TO PEDAL IN ORDER TO COME TO A COMPLETE STOP. DEALERSHIP HAS ALREADY REPLACE ONE MASTER CYLINDER AND I JUST HAD ANOTHER ONE INSTALLED. DON'T KNOW WHERE THE PROBLEM IS...BUT WHEN VEHICLE IS UP ON STANDS IN REAR..AND PLACED IN GEAR..BACK WHEELS CONTINUE TO ROLL WHEN BRAKES ARE APPLIED. SEEMS THAT THERE IS NOT NEARLY ENOUGH PRESSURE BEING SENT TO BACK BRAKES. VEHICLE SEEMS TO BE RELYING SOLELY ON FRONT BRAKES. ALL LINES HAVE BEEN CHECKED..AND WHEEL CYLINDERS AND CALIPERS ARE OKAY. DEALERSHIP SAYS...NO RECALLS OR PROBLEMS FROM OTHER CUSTOMERS. I CAN SEE FROM READING THIS FORUM...THAT IS NOT TRUE! PLEASE HELP! I DON'T WANT TO WRECK WHEN MY BRAKES FAIL

Service Brakes, Hydraulic › Foundation Components › DiscCrash1 injured
Filed Jul 14, 2001DE

WHEN IT RAINS BRAKES BECOME DEFECTIVE AND IT IS HARDER TO SLOW DOWN, AND FEEL LIKE THEY DON'T CATCH IMMEDIATELY. I HAVE HAD A CAR CRASH DUE TO FAULTY BRAKES. I REPORTED THIS PROBLEM TO THE MANUFACTURER AND THEY ARE NOT WILLING TO DO ANYTHING. SINCE PURCHASING THIS JEEP I HAVE HAD IT REPAIRED OR LOOKED AT BY 3 DIFFERENT DEALERSHIPS AND ONE GOODYEAR DEALERSHIP, 6 TIMES IN THE FIRST SIX MONTHS IN ATTEMPTS TO GET THE VARIOUS PROBLEMS CORRECTED. MY MAIN CONCERN WAS AND IS THE BRAKES. IN DRY WEATHER THEY VIBRATE, PULL AND CAUSE THE WHOLE FRONT END TO SHAKE. IN WET WEATHER AND SNOW THEY DO NOT ALWAYS CATCH RIGHT AWAY AND ALSO I FEEL A "THUMPING" ON THE BRAKE PEDAL AND ALSO A "THUMPING" NOISE WHEN THEY ARE APPLIED, AS IF SOMETHING IS BROKEN INSIDE. ON JULY 4 AFTER A HEAVY THUNDERSTORM THE PERSON AHEAD OF ME FAILED TO TURN AND I SLAMMED ON THE BRAKES. AT ABOUT 30 FEET I REALIZED THAT MY JEEP WASN'T SLOWING DOWN, AND BECAUSE THE DEALERSHIP THAT SOLD ME THE JEEP SAID I HAD ANTILOCK BRAKES, I STOOD ON THEM, KNOWING THAT YOU SHOULDN'T PUMP ABS BRAKES. I HIT THE CAR IN FRONT OF ME, DAMAGING MY JEEP BUT NOT THE OTHER CAR. I HAVE REPORTED THIS TO CHRYSLER, AND YESTERDAY (7/13/01) MET WITH THEIR INDEPENDENT SPECIAL INVESTIGATOR, WHO TEST DROVE THE JEEP IN DRY WEATHER. HE STATED THAT THERE IS NOTHING WRONG WITH THE BRAKES, BUT THAT I HAVE REAR-WHEEL DRIVE AND DO NOT HAVE ABS BRAKES. I CHECKED WITH MY INSURANCE COMPANY AND THE DEALERSHIP REPORTED TO THEM, THE DAY I PURCHASED THE CAR THAT I HAD

Steering › Hydraulic Power Assist › Hose, Piping, and Connections
Filed Jul 13, 2001FL

NOISE COMING FROM STEERING WHEEL WHEN MAKING A LEFT TURN. DEALER WAS NOTIFIED, AND REALIGNED STEERING HOSE. IF PROBLEM REOCCURRED, THERE WAS A POSSIBILITY OF REPLACING GEAR BOX. FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER.*AK

Engine and Engine Cooling › Cooling System › Fan
Filed Jul 13, 2001FL

ENGINE WAS EXPERIENCING HIGH ACCELERATION WHENEVER VEHICLE WOULD COME TO A STOP, DEALER WAS NOTIFIED, AND REPLACEF ENGINE FAN. FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER.*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jul 12, 2001PA

BRAKE ROTORS WERE GETTING WARPED AFTER 10,000 MILES. DEALER HAD BEEN CONTATCED FOR REPAIRS UNDER WARRANTY, BUT REFUSED TO REPAIR BECAUSE IT WAS CONSUMER'S FAULT ACCORDING TO DEALER'S REPAIR SHOP. PLEASE PROVIDE FURTHER DETAILS.*AK

Service Brakes, Hydraulic
Filed Jul 11, 2001PA

DEFECTIVE BRAKES

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jul 10, 2001NJ

SEVERE PULSATION IN STEERING WHEEL WHEN BRAKES ARE APPLIED, AND NOT STOPPED PROPERLY. DEALER WAS NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash
Filed Jul 5, 2001OH

JUMPED OUT OF PARK WHILE IN IDLE. TAKING OFF BACKWARDS AT HIGH SPEED .*AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jul 3, 2001SC

BRAKES BEGAN TO PULSE AT 18K AND NOW AT 22K WHEN RUNNING ABOUT 55 MPH THE VEHICLE WILL PULSES HARD AND MAKES IT DIFFICULT TO CONTROL WHEN TRYING TO STOP. THIS IS VERY DANGEROUS WHEN IN HEAVY TRAFFIC OR ON WET ROADS.*AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Jul 2, 2001NY

MY WIFE PARKED OUR 2000 JEEP GRAND CHEROKEE IN OUR DRIVEWAY ON 6-29-01 AFTER ARRIVING FROM A SHORT TRIP TO THE STORES WITH MY TWO KIDS AND MOTHER-IN-LAW. MY WIFE STOPPED THE CAR ABOUT 1-2 FT IN FRONT OF THE GARAGE DOOR, PLACED THE CAR IN "PARK" AND REMOVED HER FOOT FROM THE BRAKE. THE CAR THEN ACCELERATED UNEXPECTEDLY AND CATAPULTED THEM THROUGH OUR GARAGE DOOR AND INTO OUR OTHER PARKED CAR WHICH WAS INSIDE OUR ONE-CAR GARAGE. MY WIFE HAD COMPLAINED ABOUT 1 1/2 MONTHS EARLIER ABOUT THE JEEP SURGING FORWARD AFTER IT BEING PLACED IN "PARK" AND THE FOOT BEING REMOVED FROM THE BRAKE. I SHRUGGED IT OFF BELIEVING THAT MAYBE MY WIFE HAD HER FOOT ON THE ACCELERATOR AND THE CAR IN "DRIVE". I SHOULD HAVE BELIEVED HER THEN BECAUSE AFTER THIS ACCIDENT I'M CONVINCED IT WASN'T MY WIFE'S FAULT. THE JEEP IS NOT SAFE! MY WIFE IS A MATURE, RESPONSIBLE AND HEALTY 38 YEAR OLD DENTIST WHO HAS NEVER BEEN IN AN ACCIDENT DURING HER 20+ YEARS OF DRIVING. PLEASE TAKE A SERIOUS LOOK AT THIS COMPLAINT SINCE THE DEALER DENIES ANY PROBLEMS WITH THE CAR AND ONLY WANTS TO FIX IT AND GIVE IT BACK TO US. WE DO NOT WANT THE CAR BACK, EVEN AFTER ALLSTATE PAYS FOR THE REPAIRS NOR DO WE THINK THE DEALER SHOULD BE ABLE TO SELL THE CAR TO ANOTHER UNSUSPECTING BUYER. PLEASE ADVICE. THANK YOU.*AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited SlipCrash2 injured
Filed Jun 29, 2001FL

WHILE DRIVING ABOUT 68MPH ON AN INTERSTATE, TAPPED BRAKES TO CANCEL CRUISE CONTROL, RIGHT FRONT TIRE LOCKED CAUSING ME TO LOSE CONTROL ON THE VEHICEL HIT GUARDRAIL HEAD ON AT ABOUT 55MPH. AIRBAGS DID NOT DEPLOY. TOOK VEHICEL INTO ONE DEALERSHIP 4 TIMES, SAID NOTHING WAS WRONG, TOOK IT TO ANOTHER ONCE DID NOT FIND FRONT PROBLEM BUT REPLACED MY WHOLE REAR END.*AK

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Jun 26, 2001MA

FRONT END WAS PULSATING WHEN APPLYING BRAKES, STOPPING DISTANCE WAS NORMAL. FRONT ROTORS WERE WARPED, AND PADS NEEDED TO BE REPLACED. CONSUMER HAD ROTORS RECUT,THEN INSTALLED THEM AGAIN. CONSUMER FELT THAT RECALL IN 1999, AND EARLIER MODELS FOR ROTORS SHOULD INCLUDE 2000 MODEL.*AK

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Jun 19, 2001CA

VEHICLE VIBRATES WHEN LIGHTLY APPLYING BRAKES AT HWY. SPEEDS THIS CONDITION APPEARS AT FIRST TO BE A ALIGNMENT PROBLEM UNTIL YOU DISCOVER THAT IT ONLY HAPPENS WHEN YOU ARE APPLYING BRAKES THIS PROBLEM AFTER INQUIERING WITH OTHER PEOPLE SEEMS TO BE A COMMON OCCURENCE IT IS MY BELIEF AFTER TALKING TO OTHER PEOPLE THAT THIS COMPLAINT HAS BEEN CONVEYED TO THE DEALER AND HAVE BEEN TOLD THAT THIS IS ONLY COVERED UP TO 12000 THE MFG.I PRESENTLY HAVE 14760 MIL. THIS COULD A MUCH BIGGER PROBLEM WHEN SOMEONE WHO IS NOT USED TO THE VEHICLE OR HAS NOT BEEN WARNED OF THIS PROBLEM .*AK

Power Train › Driveline › Driveshaft
Filed Jun 11, 2001OH

IN SUMMER OF 2000 DRIVESHAFT AT REAR UNIVERSAL JOINT SNAPPED IN-TWO. AGAIN, IN SPRING OF THIS YEAR SAME PROBLEM OCCURRED. BOTH EVENTS REPLACED AT DEALER' S FACILITY. INITIAL FAILURE WAS A WARRANTEED EVENT SECOND WAS AT MY COST. TODAY (6/11/01) THE REAR DIFFERENTIAL 'PINION' WAS FOUND TO BE FAULTY. I TRULY THINK THERE IS A METALLURGICAL PROBLEM HER. DEALER PERSONNEL ARE UNABLE TO PROVIDE CAUSAL INFORMATION. SO FAR NO INJURIES OR ACCIDENTS RESULTING FROM THESE PROBLEMS BUT CLEARLY THIS IS INDICATIVE OF METALLURGICAL FAILURES. *AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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