Filed May 19, 200688,303 vehiclesHoneywell International, Inc.
Defect. CERTAIN REPLACEMENT FUEL FILTERS, FRAM BRAND NAME P/N G3727, WITH DATE CODES X52911 THROUGH X60801 SEQUENTIALLY OR X600141 AND A MEXICO COUNTRY OR ORIGIN MARKING ON THE FUEL FILTER HOUSING MANUFACTURED FROM OCTOBER 18, 2005, THROUGH MARCH 21, 2006, SOLD FOR USE ON THE VEHICLES LISTED ABOVE AND ON CERTAIN SCHOOL BUSES. (TO SEE THE SCHOOL BUS ENGINE SIZES, CLICK ON "DOCUMENT SEARCH" AND THEN "BUS APPLICATIONS"). THE CONNECTOR ON THE FUEL FILTER WAS NOT MANUFACTURED TO HONEYWELL'S SPECIFICATION. AS A RESULT, THE O-RING MAY NOT SEAT CORRECTLY ON THE FUEL LINE.
Risk. THIS CONDITION MAY CAUSE AN INADEQUATE SEAL AT THE CONNECTION, POTENTIALLY LEADING TO A FUEL LEAK. IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.
Remedy. HONEYWELL WILL NOTIFY OWNERS AND REPLACE THE FUEL FILTERS FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 18, 2006. OWNERS MAY CONTACT FRAM CUSTOMER SERVICE AT 1-800-890-2075 (OPTION 1).
All 1 campaign on file, newest first.
What owners reported
Newest filings
Fuel System, Gasoline
Filed Sep 17, 2020121,000 milesVA
TL* THE CONTACT OWNS A 1998 JAGUAR XJ8. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS OR AT A STAND STILL, THE GEARS FAILED TO ENGAGED PROPERLY WIT THE FUEL INJECTOR, POWER TRAIN, TRANSMISSION WARNING LIGHTS ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO BROWN'S JAGUAR (10505 MIDLOTHIAN TURNPIKE, RICHMOND, VA 23235) WHO WAS UNABLE TO DIAGNOSE THE VEHICLE. THE CONTACT WAS REFERRED TO AN INDEPENDENT MECHANIC WHO INFORMED THE CONTACT THAT THE TRANSMISSION MODULE FAILED AND NEEDED TO BE REPLACED. THE TRANSMISSION MODULE WAS REPLACED HOWEVER, THE FAILURE RECURRED INTERMITTENTLY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WERE NO RECALLS WAS ON THE VIN. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBERS: 06E043000 (FUEL SYSTEM, GASOLINE) AND 99V138000 (POWER TRAIN) AS POSSIBLE SOLUTIONS TO THE FAILURE. THE FAILURE MILEAGE APPROXIMATELY 121,000.*DT*JB
Engine
Filed Dec 1, 201880,000 milesNV
SECONDARY TIMING CHAIN BROKE DESTROYED THE ENTIRE ASSEMBLY IN ADDITION TO ENGINE DAMAGE
Electronic Stability Control (esc)
Filed Jan 30, 201668,000 milesFL
TAKATA RECALL TRANSMISSION FAULT LIGHT LIGHTS IS ON INSTRUMENT LIGHTS GO BLANK TRANSMISSION GOES CLUNK IN AND EITHER REVERSE OR DRIVE
Engine
Filed Sep 23, 2013135,967 milesOH
OPERATING MY VEHICLE, THE ENGINE STARTING RUNNING POOR. JAGUAR DEALERSHIP EXPLAINED POORLY DESIGNED TIMING CHAIN TENSIONERS AND ARMS HAVE FAILED BECAUSE JAGUAR MADE THE COMPONENTS OUT OF A CHEAP PLASTIC, THAT IS KNOWN TO CRACK AND CAUSE THE VALVES TO CONTACT THE PISTONS. JAGUAR UPDATED THE TENSIONERS TO METAL , BUT REFUSES TO ACCEPT RESPONSIBILITY FOR THIS DESIGN FLAW AND WANT TO CHARGE SEVERAL THOUSAND DOLLARS TO UPGRADE TO THE BETTER DESIGNED PARTS. THEY REFEREED ME TO SERVICE BULLETIN TECHNICAL SERVICE BULLETIN NO. X303-68 , BUT IT STATES IF YOU HAERA A RATTLING NOISE, HOWEVER IT ALSO STATES YOU MAY NOT HEAR A RATTLING NOISE, MY CAR DID NOT, AND OUT OF NO WHERE , THENGINE STOPPED RUNNING DUE TO THIS DESIGN FLAW, THAT HAS BEEN UPDATED. IN FACT, THIS EFFECT EVERY SINGLE 4.0 ENGINE, THAT'S MILLIONS! IT'S TIME THIS BECOMES A RECALL TO REPLACE THESE PARTS FREE AND REPAIR ANY ENGINE COMPONENT DAMAGED FROM THEIR FAILURE.A CUSTOMER SHOULD NOT HAVE TO PAY THOUSANDS FOR AN DEFECTIVE PLASTIC TENSIONER, SOME ONE PUT INSIDE A HOT RUNNING ENGINE, THAT WAS A VERY DUMB IDEA, AND THE FAILURE MAY EVEN OCCUR AS YOUNG AS 32,000 MILES.
Engine
Filed Nov 15, 201298,000 milesFL
TL* THE CONTACT OWNS A 1998 JAGUAR XJ8. THE CONTACT STATED THAT THE VEHICLE WOULD STALL WITHOUT WARNING WHEN DRIVING AT HIGHER SPEEDS OF APPROXIMATELY 75 MPH. THE CHECK ENGINE WARNING LIGHT WOULD ILLUMINATE AFTER THE FAILURE OCCURRED. THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE FAILURE MILEAGE WAS 98,000 AND THE CURRENT MILEAGE WAS 101,000.
Power Train
Filed May 16, 2012100,000 milesRI
TL* THE CONTACT OWNS A 1998 JAGUAR XJ8. WHILE STOPPED, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL BUT THE VEHICLE WOULD NOT ACCELERATE. THE VEHICLE BEGAN TO ACCELERATE ONCE THE SPEEDOMETER DISPLAYED 15 MPH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR A DIAGNOSTIC TEST. THE MECHANIC STATED THAT THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 99V138000 (POWER TRAIN:AUTOMATIC TRANSMISSION), THAT MAY BE RELATED TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. UPDATED 06/19/12*LJ
Power Train
Filed Mar 7, 201274,000 milesNJ
TL* THE CONTACT OWNS A 1998 JAGUAR XJ8. WHILE TRAVELING 20 MPH, THE CONTACT NOTICED THAT THE TRANSMISSION FAULT WARNING LIGHT WAS ILLUMINATED. MOMENTS LATER, THE VEHICLE SLIGHTLY HESITATED BEFORE ACCELERATING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CURRENT AND THE FAILURE MILEAGE WAS 74,000.
Engine and Engine Cooling
Filed Sep 6, 2011129,701 milesFL
ENGINE STALL AT HIGH SPEED ON HIGHWAY, NOTICE THERE HAS BEEN RECALL ON THIS BEFORE. JUST PURCHASE THE CAR AND CHECK IT OUT CARFAX AND NO MENTION THIS CAR WAS TAKING IN FOR THIS RECALL CAN I STILL RESPOND TO THIS RECALL AND HOW? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Vehicle Speed Control
Filed Sep 7, 201062,000 milesGA
TL*THE CONTACT OWNS A 1998 JAGUAR XJ8. WHILE TRAVELING 70 MPH THE CONTACT RELEASED HIS FOOT OFF OF THE ACCELERATOR PEDAL AND NOTICED THAT THE VEHICLE HAD SUDDENLY SHUT OFF WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED AND 2 YEARS PRIOR THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THE THROTTLE BODY WAS REPLACED. THE FAILURE MILEAGE WAS 62000 AND THE CURRENT MILEAGE WAS 68000.
Vehicle Speed Control
Filed Mar 19, 2010VA
TL* THE CONTACT OWNS A 1998 JAGUAR XJ8. THE CONTACT RECEIVED A MANUFACTURER NOTIFICATION REGARDING SERVICE ACTION NUMBER S514 (CLOSED THROTTLE OPERATION). THE MANUFACTURER PROVIDED A NO CHARGE REMEDY UNDER THE CUSTOMER SATISFACTION PROGRAM. THE LETTER WAS RECEIVED APPROXIMATELY ONE YEAR AGO. THE AUTHORIZED DEALER WAS NOTIFIED IN JANUARY 2010 FOR THE SERVICE REPAIR. HOWEVER, THE SERVICE ACTION NUMBER S514 EXPIRATION DATE WAS DECEMBER 30, 2009. THE CONTACT WAS DISPLEASED TO KNOW THE EXPIRATION DATE WAS NOT DISCLOSED ON THE NOTIFICATION LETTER. THE FAILURE MILEAGE WAS UNKNOWN.
Unknown or OtherCrash3 injured
Filed Jan 28, 2010100,000 milesNY
I WAS DRIVING MY FAMILY TO THE JFK AIRPORT AND ALL OF A SUDDEN ON THE HIGHWAY MY CAR STALLED AND WOULD NOT RESTART THEN A CAR SMASHED INTO ME SO NOW BECAUSE JAGUAR MAKES DEFECTIVE PARTS MY FAMILY WAS HURT, THEN THE NEXT DAY I HAD THE CAR TOWED TO HERITEGE JAGUAR AND THEY HAD INFORMED ME THAT THE TENSIONERS IN THIS MODEL WERE MADE OF PLASTIC BUT JAGUAR TOLD ME THAT THE CAR WAS OUT OF WARRANTY SO THAT COST ME $1700 FOR REPAIR TW*
Power Train › Automatic Transmission
Filed Dec 28, 2009150,786 milesVA
TRANSMISSION FAULT LIGHT HAS COME ON IN THE CAR. MANY OWNERS HAVE EXPERIENCED THE SAME ISSUE. THIS COST ABOUT $2700 TO FIX. *TR
Air Bags › Side/Window1 injured
Filed Nov 16, 2009116,000 milesMA
SPONTANEOUS DEPLOYMENT OF DRIVERS SEAT AIR BAG. I WAS SEATED IN MY CAR, WITH THE KEY IN THE IGNITION BUT THE CAR WAS NOT RUNNING . AS I TURNED TO EXIT THE CAR THE AIR BAG IN THE DRIVERS SEAT DEPLOYED STRIKING ME IN THE LEFT SHOULDER AND KNOCKING ME INTO THE CAR. *TR
Engine and Engine Cooling
Filed Mar 10, 2009106,000 milesCA
TL*THE CONTACT OWNS A 1998 JAGUAR XJ8. WHEN THE CONTACT STARTED THE VEHICLE, HE HEARD A CLICKING NOISE COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY DETERMINED THAT THE TIMING TENSIONER WAS FAILING. THE COST FOR REPAIR WOULD BE $1,500. THE CONTACT IS IN THE PROCESS OF NOTIFYING THE MANUFACTURER. THE FAILURE MILEAGE WAS 106,000 AND CURRENT MILEAGE WAS 106,050.
Power Train › Automatic Transmission
Filed Oct 2, 200894,874 milesMD
TL*THE CONTACT OWNS A 1998 JAGUAR XJ8. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE BEGAN JERKING FORWARD AND THE TRANSMISSION WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT CONTINUED DRIVING, BUT THE VEHICLE WOULD NOT ACCELERATE PAST 20 MPH. SHE LATER ATTEMPTED TO MAKE A U-TURN AND THE VEHICLE WOULD NOT ACCELERATE. SHE HAD TO SHIFT INTO PARK AND THEN BACK INTO DRIVE IN ORDER FOR THE VEHICLE TO MOVE FORWARD. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND HAS NOT BEEN MOVED. THE DEALER HAS NOT BEEN NOTIFIED AND A DIAGNOSIS HAS NOT BEEN PERFORMED. THE MANUFACTURER STATED THAT THERE WAS NO RECALL FOR THE FAILURE. THE CURRENT MILEAGE WAS 94,878 AND FAILURE MILEAGE WAS 94,874.
Engine and Engine Cooling
Filed Oct 29, 200782,000 milesFL
VEHICLE STALLS RANDOMLY BRINGING ABOUT A FAILURE OF ALL SYSTEMS SOMETIMES IN THE MIDDLE OF CROWDED AND FAST FREEWAYS. DOING RESEARCH ON THE PROBLEM IT SEEMS TO BE COMMON FOR THIS TYPE OF VEHICLE AND THERE SEEMS TO BE A SOLUTION WITH THE THROTTLE BODY ASSEMBLY DESIGN BUT APARENTLY THE MANUFACTURER HAS NOT ISSUED A RECALL FOR IT AND MANY PEOPLE GO TO THE DEALERSHIPS SPENDING THOUSANDS OF DOLLARS IN REPAIRS THAT DO NOT SOLVE THE ACTUAL PROBLEM. THE FAILURE OCURRS RANDOMLY WHILE DRIVING UNDER NORMAL CONDITIONS. *TR
Engine and Engine Cooling › Engine › Gasoline › Belts and Associated Pulleys
Filed Apr 4, 200766,000 milesOH
TL*- THE CONTACT OWNS A 1998 JAGUAR XJ8, AND STATED THAT THE TIMING TENSIONER FAILED AND CAUSED THE VALVES TO STAY OPEN ,WHICH IN TURN CAUSED THE VEHICLE TO LOSE POWER AT ANY GIVEN TIME. THE CURRENT AND FAILURE MILEAGE WERE 66,000.*AK
Engine and Engine Cooling
Filed Mar 30, 200763,000 milesOH
TL*THE CONTACT OWNS A 1998 JAGUAR XJ8. THE CONTACT DETECTED A LOUD RATTLING NOISE COMING FROM THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER, WHO STATED THAT THE TIMING CHAIN TENSIONER FAILED WHICH CAUSED THE VALES TO BEND. THE PISTONS AND CONNECTING ROD WERE ALSO DAMAGED. THE DEALER INFORMED THE CONTACT THAT A NEW ENGINE WOULD BE NEEDED. THE CONTACT STATED THAT THE FAILURE WAS UNEXPECTED, AND THE VEHICLE'S ROUTINE MAINTENANCE WAS UP-TO-DATE. THE CURRENT AND FAILURE MILEAGE WERE 63,000. *AK THE CONSUMER PROVIDED REPAIR INVOICES FOR VEHICLE AND VARIOUS INFORMATION FROM DIFFERENT WEBSITES PERTAINING TO THE SAME DEFECT. UPDATED 06/26/07 *TR
Fuel System, Gasoline › Delivery
Filed Mar 15, 2007TX
I HAVE A 1998 JAGUAR XJ8. THE VEHICLE STALLS AT HIGH SPEEDS, GENERALLY AFTER I ACCELERATE OVER 50 MPH. THE VEHICLE IS EXTREMELY DIFFICULT TO CONTROL AND CAN ONLY BE RESTARTED IF YOU BRING IT TO A STOP. I HAD THIS HAPPEN WHILE DRIVING THE CAR IN CA. I WAS ALMOST KILLED WHEN THE VEHICLE STALLED. JAGUAR DEALER, SANTA MONICA,REPAIRED AS CYL BURN OUT. MECHANIC TOLD ME STALLING HAPPENED FREQUENTLY WITH THIS MODEL. A FEW YEARS LATER,SAN ANTONIO TX ON THE 183 HIGHWAY RUSH HOUR. CAR STALLED CAUSING ME TO SWERVE NEXT TO CENTER MEDIAN RIPPING OFF THE ENGINE COVER ON DEBRIS. JAGUAR FIXED THROTTLE BODY NOT ENGINE COVER.SERVICE BULLETIN, DEFECTIVE THROTTLE BODY. CAR RAN POORLY THEREAFTER. STALLED AGAIN YEAR LATER. DEALER WOULD NOT REPAIR. $3,000 TO FIX.. RECENTLY DISCOVERED CONSUMERS WORLD WIDE HAVE SAME PROBLEM. SERVICE BULLETIN REPAIR ONLY SHORT TERM FIX. JAGUAR BLOG IN THE UK -CONSUMER DISCOVERED FROM A JAGUAR MECHANIC , MOST THROTTLE BODIES NEEDED TO BE CLEANED PERIODICALLY AS THE LINING BAD AND BUILD UP OR DEPOSITS WOULD FORM ON THE WALLS OF THE THROTTLE BODY AND CAUSE IT TO MALFUNCTION. MY MECHANIC HAD HEARD OF SIMILAR PROBLEMS. I CALLED SEVERAL JAGUAR DEALERSHIPS. I WAS TOLD, OFF THE RECORD, THAT I COULD CLEAN THE THROTTLE AND GET BY, BUT CERTAIN CLEANERS WOULD CAUSE THE LINING TO DETERIORATE. I WAS TOLD THE REPLACEMENT WAS A RIP OFF, OFF THE RECORD. USING THE APPROPRIATE CLEANER, THE ASSEMBLY WAS CLEANED WITHOUT REMOVAL. WHEN WE TURNED ON THE VEHICLE SMOKE BILLOWED OUT OF THE EXHAU
Engine and Engine Cooling
Filed Jan 22, 200756,000 milesNY
TL* - THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH THE ENGINE SHUT OFF ON THE HIGHWAY. THE CONTACT STEERED THE VEHICLE TO THE SHOULDER AND IT CAME TO A COMPLETE STOP. THE INDICATOR WARNING LIGHTS WERE ON BRIEFLY. THE CONTACT WAS ABLE TO RESTART THE VEHICLE WITHOUT RESISTANCE. *AK UPDATED 03/28/07.
Engine and Engine Cooling › EngineCrash1 injured
Filed Jan 10, 200769,000 milesAL
TL* - THE CONTACT'S STATED THE VEHICLE WAS PURCHASED ON AUGUST 30TH 2006, AND HAD PROBLEMS WITH LOSS OF POWER. THE VEHICLE LOST POWER ABOUT 100 TIMES WHILE DRIVING65 MPH. THE CONTACT TOOK THE VEHICLE TO THE LOCAL JAGUAR DEALER FOR A CHECK UP. THE DEALER INFORMED HIM THAT THEY DID NOT KNOW THE CAUSE OF THE FAILURE. THE CONTACT STATES THAT ON NOVEMBER 20, 2006, WHILE EXITING THE HIGHWAY, THE VEHICLE WAS INVOLVED IN A CRASH DUE TO LOSS OF VEHICLE POWER AND DIFFICULTY IN STEERING. THE CONTA CT'S VEHICLE STRUCK THE VEHICLE IN FRONT OF HER. THE INCIDENT WAS REPORTED TO POLICE. AFTER THE CRASH, THE CONTACT STATES TOOK THE VEHICLE TO DEALER AN OIL CHANGE AND WAS INFORMED THAT THE VEHICLE HAD A RECALL ON FILE. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER ,AND WAS INFORMED THAT IT HAD ALREADY BEEN REPAIRED IN NOVEMBER 2004. ALSO , WAS TOLD THAT THE VEHICLE WAS OUT OF WARRANTY, AND SO THE COSTS OF REPAIRS WOULD NOT BE COVERED. THE MANUFACTURER REFUSED TO COVER THE REPAIRS SINCE THE RECALL PROBLEMS HAD ALREADY BEEN REPAIRED IN 2004. *AK
Power Train › Automatic Transmission
Filed Jan 9, 2007113,000 milesWI
TL* - THE CONTACT STATED THAT HIS 1998 JAGUAR XJ8 HESITATED WHILE ACCELERATING FROM A STOP. ONCE THE VEHICLE'S SPEED ROSE TO 20 MPH, THERE WAS A LOUD BANG. THIS WAS FOLLOWED BY THE TRANSMISSION WARNING LIGHT ILLUMINATED CONSTANTLY. THE VEHICLE WAS TAKEN TO A SERVICE DEALER, WHERE IT WAS DETERMINED THAT THERE WERE FINE CRACKS WITHIN THE GEAR TEETH. THE CONTACT FELT THAT VEHICLE SHOULD BE COVERED UNDER NHTSA RECALL ID CAMPAIGN 99V138000 SINCE THE VEHICLE EXPERIENCED THE SAME INCIDENT AS MENTIONED IN THE RECALL.*AK THE CONSUMERS VEHICLE IDENTIFICATION NUMBER WAS OUT OF RANGE FOR THE RECALL. UPDATED 02/06/07. *JB
Engine and Engine Cooling
Filed Nov 29, 200650,000 milesKY
VEHICLE STALLS AT HIGHWAY SPEED WITHOUT WARNING. THROTTLE BODY REPAIRED BY DEALER TWICE BUT PROBLEM NOT FIXED. JAGUAR MAILED OUT LETTER CALLING FOR CAR TO BE CHECKED BY DEALER WHICH I DID. FIX LASTED 35K MILES NOW PROBLEM BACK! VERY DANGEROUS! DEALER WILL NOT HONOR REPAIR. *NM
Power Train › Automatic Transmission
Filed Nov 28, 2006114,500 milesWI
DT*: THE CONTACT STATED THE VEHICLE HESITATED WHILE ACCELERATING FROM A STOP. ONCE THE VEHICLE SPEED ROSE TO 20 MPH, THERE WAS A LOUD BANG. THIS WAS FOLLOWED BY THE TRANSMISSION WARNING LIGHT ILLUMINATING CONSTANTLY. THE VEHICLE WAS TAKEN TO A SERVICE DEALER, WHERE IT WAS DETERMINED THAT THERE WERE FINE CRACKS WITHIN THE GEAR TEETH.
Power Train › Automatic Transmission
Filed Jan 11, 2006105,541 milesCA
1998 JAGUAR XJ8 ZF-TRANSMISSION FAILURE. VEHICLE HAS 105, 542 MILES. VEHICLE WOULD JERK AND SHUDDER UNDER LIGHT ACCELERATION (2ND &3RD GEARS). TRANSMISSION IS A ZF- 5 SPEED, SEALED UNIT-NO SERVICING. THIS HAPPENED 3-4 TIMES BUT DID NOT TRIGGER A FAULT CODE. WHEN STARTING FROM A STOP SIGN, THERE WAS A LOUD GRINDING NOISE THAT SOUNDED LIKE THE GEARS WERE NOT MESHING. I PULLED OVER AND CHECKED THE VEHICLE FOR LEAKS OR OBVIOUS DAMAGE- NONE NOTED. STARTED VEHICLE AND ATTEMPTED TO MERGE INTO TRAFFIC. MORE GRINDING, TRANSMISSION STARTED SLIPPING (OVER SPEED) WHICH TRIGGERED GEAR BOX FAULT CODE. TRANSMISSION WENT INTO LIMP MODE AND I DROVE IT ONE MILE TO MY HOME. HAD VEHICLE TOWED TO AN AUTHORIZED JAGUAR MECHANIC. FAULT CODES WERE READ. CODES= 1732 (GEAR CONTROL), 1732 GEAR CONTROL-2ND GEAR, 1733 GEAR CONTROL 3RD GEAR, 1722 STALL SPEED FAILURE. REMEDY IS TO REPLACE THE TRANSMISSION- $7800.00. VEHICLE TOWED HOME. CONTACTED JAGUAR CARS CUSTOMER SERVICE REGARDING NHTSA RECALL 99V138000 POWER TRAIN: AUTOMATIC TRANSMISSION. THIS RECALL HAS TO DO WITH FINE CRACKS IN GEARS WITHIN THE GEAR BOX, POTENTLY CAUSING TRANSMISSION TO LOCK UP. JAGUAR SAID "THERE ARE NO OUTSTANDING SERVICE BULLETINS REGARDING THE TRANSMISSION FOR MY VEHICLE. JAGUAR WAS NOT EVEN AWARE OF THE 99V138000 CAMPAIGN RECALL. TRANSMISSION WILL NOT ENGAGE IN ANY FORWARD GEARS AND HAS MINIMAL, JERKY MOVEMENT IN REVERSE. VEHICLE MOVES FORWARD WHEN IN NEUTRAL. THIS TRANSMISSION HAS NO MAINTENANCE NO FILTER CHANGES, NO FLUID CHANG
Engine and Engine Cooling › Engine
Filed Nov 16, 2005SC
CONSUMERS 1998 JAGUAR SHUTS OFF WHILE DRIVING. *TS (11/16/05) THE DEALER WAS UNABLE TO REPAIR THE VEHICLE. *SC
Power Train › Automatic Transmission
Filed Oct 26, 2005122,947 miles00
DT: 1998 JAGUAR XJ8. THE CONSUMER STATES THE TRANSMISSION LOCKED. THE VEHICLE IS AT A TRANSMISSION PLACE NOW. THE TRANSMISSION LOCKED UP IN THE DRIVEWAY, AFTER IT SAT FOR APPROXIMATELY HALF AN HOUR HE TOOK IT TO DEALER. THIS IS THE ONLY TIME THIS HAPPENED. THERE WAS RECALL 99V138000 CONCERNING TRANSMISSION. WHEN HE CALLED JAGUAR, THEY STATED THIS VEHICLE WAS NOT PART OF THE RECALL. THIS IS A COMPLAINT FROM CANADA, THE MILEAGE IS IN KILOMETERS.*AK *JB
Engine and Engine Cooling › Engine
Filed Sep 14, 200567,700 milesCO
OVER THE PAST SIX (6) MONTHS, THE VEHICLE HAS STALLED ON THE HIGHWAY APPROXIMATELY 4 TIMES. HAD TO DRIFT ONTO THE SHOULDER, PUT VEHICLE IN PARK TO START CAR AGAIN. THAT IS A VERY DANGEROUS SITUATION TO BE ON AN INTERSTATE TRAVELING AT A SPEED OF 50 AND ABOVE HAVING TO DRIFT ACROSS LANES WITH ABSOLUTELY NO POWER. AS OF THIS PAST WEEKEND, I STARTED THE CAR, THE AIRBAG LIGHT WOULD NOT GO OFF. THE NEXT DAY, THE CAR WAS MAKING A HORRIBLE NOISE AND ONCE AGAIN THE AIRBAG LIGHT WAS ON. THE NOISE SOUNDED AS IF SOMETHING WAS LOOSE UNDERNEATH THE HOOD. THE CAR SOUNDED SO HORRIBLE, I HAD IT TOWED VERSUS DRIVING IT TO THE SHOP. I GOT THE BAD NEWS THAT THE ENGINE HAS NO COMPRESSION AND NEEDS TO BE REPLACED. THE MECHANIC HAS NO IDEA WHAT WENT CAUSED THIS. I WILL HAVE TO GET ANOTHER ENGINE OR LET THE MECHANIC BREAK THE CURRENT ENGINE DOWN TO SEE WHAT PARTS CAN BE RE-USED. I READ ON ANOTHER WEBSITE THAT A FEW PEOPLE HAD TO HAVE ENGINES REPLACED ON THE 1998 JAGUARS FOR NO APPARENT CAUSE. THIS IS RIDICULOUS AND NO FAULT OF MINE. I HAVE KEPT UP THE MAINTENANCE. I FOUND THIS LINK WHICH SUGGESTS POSSIBLE ENGINE FAILURE CAUSES HTTP://WWW.JAGSERVICE.NET/JAGUAR_V8_SECONDARY_TENSIONERS.HTM. *NM
Vehicle Speed Control
Filed Jun 20, 2005MI
DT: CONTACT STATES WHILE DRIVING HER VEHICLE ON THE EXPRESS WAY APPROXIMATELY 75 MPH VEHICLE COMPLETELY SHUT DOWN. THERE HAS BEEN A RECALL ISSUED ON THE THROTTLE BODY. THIS WAS REPLACED. THE CONTACT WAS STILL HAVING PROBLEMS, THE THROTTLE BODY HAS BEEN REPLACED 4 TIMES. THE SERVICE DEALER STATED THERE WA SLOW CYLINDER COMPRESSION, AND THAT THE ENGINE NEEDED TO BE REPLACED. ANOTHER MECHANIC STATED THAT THE THROTTLE BODY WAS STILL THE PROBLEM.*AK
Vehicle Speed Control
Filed May 23, 200580,000 milesMA
RECALL REMEDY FAILED. AFTER THE RECALL FOR THE THROTTLE WAS PERFORMED THE RECALL DEFECT HAPPENED AGAIN. *AK RECALL CAMPAIGN# 98V022000. JAGUAR STATED THAT THE THEY WERE NOT RESPONSIBLE FOR ANY FURTHER CORRECTIVE ACTION. THE VEHICLE CONTINUED TO STALL. (MORE FREQUENTLY) IN OTHER ATTEMPTS TO REMEDY THE STALLING PROBLEM, THE DEALER WOULD REPROGRAM THE ECM (ELECTRONIC CONTROL MODULE) AND SUGGESTED THAT THE VEHICLE WAS FINE. THE SOFTWARE FIX RECOMMENDED BY JAGUAR HAD NOT CORRECTED THE PROBLEM. THE CONSUMER ALSO STATED THAT A CHIRPING NOISE WOULD OCCUR UPON DECELERATION. THE FRONT BRAKE SHROUD WAS ADJUSTED. JAGUAR INVESTIGATED AND CHANGED AN IDLER PULLEY AND THE SERPENTINE BELT BUT THE CHIRPING NOISE WAS STILL PRESENT. THE PROBLEM WAS DIAGNOSED AS A BAD DIFFERENTIAL AT 80K MILES. *SC *JB
Engine and Engine Cooling
Filed Feb 14, 2005OH
VEHICLE EXPERIENCED PROBLEM WITH ENGINE STALLING WHILE DRIVING AT HIGHWAY SPEED AT 65 MPH. CONSUMER STATED THAT THIS PROBLEM WAS REPAIRED UNDER A RECALL. THIS RECALL COULD NOT BE FOUND IN NHTSA/ARTEMIS DATA BASE. THE DEALER WAS NOTIFIED.*AK
Electrical System
Filed Oct 21, 200469,000 milesPA
CAR STALLED AT HIGH SPEEDS FROM 44,000 UNTIL TRADE-IN ON SEPT 4 AT 69,000 MILES. LUCKILY NO ONE WAS EVER HURT. HOWEVER, WE HAD EXPECTED TO KEEP THE CAR FOR LONGER AS WE DID OUR LAST CAR OF OVER 100,000. WE KEPT TAKING IT BACK TO JAGUAR BUT THEY SAID IT WAS NOT THEIR PROBLEM BUT THE THROTTLE JUST NEEDED TO BE CLEANED. THEY EVEN TAUGHT MY HUSBAND HOW TO CLEAN THE THROTTLE. DURING THE LAST 6 MONTHS WE HAD THE CAR, WE HAD IT TO THE JAGUAR DEALER AND TWO OTHER INDEPENDENT REPAIR PLACES TO TRY TO FIX THE STALLING. NO ONE WAS ABLE TO FIX IT. AFTER TWO MORE VERY BAD SCARES OF STALLING AT HIGH SPEEDS IN TWO DAYS, WE FELT WE HAD NO CHOICE BUT TO GET RID OF IT BEFORE WE (AND OTHERS) WERE IN A TERRIBLE ACCIDENT. APPROXIMATELY 3 WEEKS LATER WE RECEIVED A RECALL NOTICE THAT THERE WAS A THROTTLE PROBLEM WITH OUR JAGUAR THAT CAUSED CARS TO STALL AT HIGH SPEEDS AND THAT THEY WOULD REPAIR IT. WE ASKED FOR REIMBURSEMENT FOR ALL THE REPAIRS. JAGUAR SAID SOME WERE ROUTINE MAINTENANCE AND THE OTHERS WERE PERFORMED AT INDEPENDENT REPAIR CENTERS SO NOT COVERED. WE THINK THEY SHOULD NOT ONLY PAY OUR BILLS FOR TRYING TO FIX THE PROBLEM, BUT ALSO SHOULD COMPENSATE US FOR HAVING TO TRADE THE CAR IN EARLY WHEN THEY KNEW THE PROBLEM EXISTED BUT HAD NOT TRIED TO FIX IT FOR US OR OTHERS HAVING OUR MODEL.
Engine and Engine Cooling
Filed Sep 2, 200485,000 milesCA
CAR WILL STALL WHILE DECELARATING AT FREEWAY SPEEDS. THROTTLE BODY HAS TO THE ISSUE. WAS TOLD THERE WAS A RECALL ON THIS ISSUE WORLDWIDE EXCEPT US. HAS OCCURRED ABOUT FIVE TIMES AND CAN LEAD TO A VERY DANGEROUS SITUATION.*AK
Engine and Engine Cooling › Engine › Gasoline
Filed Aug 25, 200461,300 milesMI
ENGINE STALLED AT 75 MILES PER HOUR ON THE HIGHWAY. THIS HAPPENED AS I WAS ACCELERATING AND CLIMBING A HILL - CAR JUST SUDDENLY LOST POWER. I WAS FORCED TO PULL OVER ON THE SIDE OF THE ROAD. THE CAR WAS DIFFICULT TO RESTART AFTER THE INCIDENT, BUT EVENTUALLY STARTED UP AGAIN AND RETURNED TO NORMAL. NO INJURIES OR ACCIDENTS, LUCKILY, BUT I HAVE BEEN DRIVING THE CAR VERY CAREFULLY SINCE THE INCIDENT IN ORDER TO AVOID TROUBLE. THE CAR HAS NOT BEEN SERVICED, BUT THE CAUSE OF THE DEFECT IS WELL-KNOWN AMONG JAGUAR OWNERS AND DEALERS. I HAVE SPOKEN WITH MANY OTHER OWNERS OF THE 1998 XJ8 WHO HAVE COMPLAINED OF THE SAME PROBLEM. THE PROBLEM IS WELL-DOCUMENTED BY JAGUAR, AND YET NO RECALL HAS BEEN ISSUED YET. THE TENDENCY OF THE CAR TO STALL AT HIGHWAY SPEEDS IS A POTENTIALLY LIFE-THREATENING DEFECT. I HOPE YOU WILL CONSIDER TAKING ACTION ON THIS CASE IMMEDIATELY. *AK
Vehicle Speed Control
Filed Jul 30, 200449,000 milesTX
WHILE DRIVING AT LOW SPEEDS THE VEHICLE STALLED THREE TIMES. *AK IT WAS DETERMINED THAT THE STALLING WAS CAUSED BY THE THROTTLE CABLE HOUSING. *NM
Fuel System, Gasoline
Filed Jul 30, 200455,000 milesTN
1998 JAGUAR XJ8 STALLS AT HWY. SPEEDS ON NUMERIOUS OCCASIONS. LOCAL DEALER INFORMED ME THERE WAS NO RECALL BUT KNEW OF THE PROBLEM AND WOULD FIX FOR A FEE. ENGINE SHUTS OFF FOR NO APPARENT REASON RESULTING IN LOSS OF CONTROL OF VEHICLE. ALTHOUGH THERE HAS BEEN NO ACCIDENT YET, IT COULD BE CATOSTRAPHIC. *AK
Engine and Engine Cooling
Filed Jul 24, 2004104,000 milesGA
ALWAYS OCCURS AT HIGHWAY SPEEDS, ONCE AT 60 MPH, THE ENGINE WILL COMPLETELY STALL LEAVING YOU VERY DANGEROUSLY STALLED ON INTERSTATE, HAVE TO DRIFT OVER TO EMERGENCY LANE TO RESTART ENGINE.*AK
Electrical System
Filed Jun 7, 200465 milesOH
CAR HAS STALLED ON THE HIGHWAY WHILE TRAVELING APPROX. 65 MPH. THE CAR HAS BEEN INTO THE WHITE ALLEN JAGUAR DEALERSHIP IN DAYTON OHIO AND THEY HAVE NOT BEEN ABLE TO ISOLATE THE ISSUE. ALTHOUGH, I HAVE PAID THEM ON EACH OCCASION TO CLEAN OUT THE THROTTLE BODY SCREEN. THIS PAST WEKEND I WAS ON I-75 IN CINCINNATI AND IT STALLED NEARLY CAUSING A SERIOUS ACCIDENT WHEN I HAD TO TRAIL ACROSS 4 LANES TO REACH THE SIDE OF THE ROAD TO PULL OFF. I COULD HAVE BEEN SERIOUSLY INJURED OR KILLED. IT WAS A HORRENDOUSLY FRIGHTENING EXPERIENCE. SOMETHING MUST BE DONE BY JAGUAR TO CORRECT THIS PROBLEM. IT SEEMS TO BE RATHER WIDESPREAD AND OF SERIOUS DANGER TO THE OWNER AND OTHERS ON THE HIGHWAY AT THE TIME THE CAR STALLS. *AK
Vehicle Speed Control
Filed May 24, 200449,723 milesCA
VEHICLE STALLED AND COASTED TO A STOP WHILE DRIVING AT 65 MPH. PUSHING THE ACCELERATOR DURING THIS TIME WAS TOTALLY INEFFECTIVE. *AK
Engine and Engine Cooling
Filed May 17, 200483,700 milesOK
1998 JAGUAR XJ8 ENGINE STALLED ON INTERSTATE WHILE DRIVING IN MIDDLE LANE. HAD TO PULL OVER ON EDGE ON ROAD. VEHICLE HAD TO SIT A WHILE BEFORE STARTING AGAIN. HAS HAPPENED SEVERAL TIMES IN RESIDENTIAL AREAS. FORD WILL NOT ADMIT TO HAVING A PROBLEM. I UNDERSTAND THIS IS HAPPENING ALL OVER. FORD MOTOR COMPANY, JAGUAR DIVISION NEEDS TO BE INVESTIGATED AND RECALLS NEEDS TO BE ISSUED BEFORE SOMEONE IS KILLED. THANKS.
Engine and Engine Cooling
Filed May 11, 200454,000 milesMN
VEHICLE STALLED AT HIGHWAY SPEEDS WITHOUT WARNING. NO IMPACT REPORTED. *AK DEALER CLEANED THROTTLE BODY, BUT AFTER 9 TO 12 MONTHS PROBLEM RECURRED. WHENEVER VEHICLE STALLS, IGNITION HAS TO BE TURNED OFF AND THEN ON TO RECTIFY THE PROBLEM. IN ADDITION, WHEN VEHICLE STALLS, ACCELERATOR PEDAL DELIVERED NO FUEL. VEHICLE MUST BE PULLED OVER, TURN OFF THE ENGINE AND TURN IT ON AGAIN IN ORDER FOR VEHICLE TO RUN NORMAL. DEALER ALSO PERFORMED REPAIR ON STEERING WHEEL BECAUSE CONSUMER EXPERIENCED VIBRATION AT HIGHWAY SPEED. WIPER BLADES WERE REPLACED. *LA
Suspension
Filed Apr 29, 200464,500 milesGA
VEHICLE RECENTLY PURCHASED USED FROM AUTO BROKER. SINCE PURCHASE, THERE HAS BEEN A VIBRATION SEEMINGLY ORIGINATING FROM THE RIGHT FRONT WHEEL AREA. DURING AN EXCEPTIONALLY WINDY DAY (30+ KNOT CROSSWINDS ON HIGHWAY), THE VIBRATION WAS STRONG ENOUGH TO MAKE ME QUESTION MY ABILITY TO CONTROL THE VEHICLE. I ASSUMED THIS WAS DUE TO TIRES OUT OF ROUND/BALANCE OR VEHICLE OUT OF ALIGNMENT SO PURCHASED 4 NEW TIRES AND HAD VEHICLE ALIGNED. VIBRATION IS STILL NOTICEABLE ALTHOUGH NOT NEARLY AS STRONG AS BEFORE. STILL NOTICE THAT WHEN STRONG GUSTY CONDITIONS ARE IN THE AREA THAT THE VIBRATION INCREASES ACCORDINGLY. POSSIBLY RELATED CONDITION IS THAT WHEN SUNROOF IS OPEN AND VIBRATION OCCURS I CAN HEAR A STRUMMING SOUND LIKE THERE IS A PROBLEM WITH THE AERODYNAMICS OF THE VEHICLE.
Seats
Filed Apr 20, 200480,000 milesCA
DRIVER SIDE SEAT BOLTS BROKE OFF WITHOUT WARNING. AS A RESULT, THE SEAT ROCKED BACK AND FORTH. CONSUMER WAS CONCERNED THAT IN AN EVENT OF A CRASH, THE SEAT WOULD BE EJECTED FROM THE VEHICLE. *AK *SC *JB *CB
Vehicle Speed Control
Filed Apr 20, 2004MN
1998 JAGUAR XJ8 PERIODICALLY STALLED FOR NO APPARENT REASON WHILE DRIVING AT HIGHWAY SPEEDS. *PH
Seats
Filed Apr 12, 2004CA
SEAT RAIL SUPPORT BROKE. *PH THE CONSUMER WAS TOLD IT WOULD COST $2000.00 TO FIX THE SEAT RAIL. *JB
Electrical System › Ignition
Filed Mar 30, 200454,000 milesMN
CAR STALLED AT HIGHWAY SPEED WITHOUT WARNING WHILE ON A BRIDGE. NEED TO TURN IGNITION SWITCH OFF TO RESTART. TO DO THIS YOU EITHER HAVE TO PUT THE CAR IN NEUTRAL AND COAST WHILE TURNING VEHICLE OFF THEN BACK ON, OR YOU NEED TO PULL OFF ROAD AND COME TO A COMPLETE STOP TO TURN VEHICLE OFF THEN ON. (HARD TO DO WHILE ON BRIDGE WITH NO SHOULDER) . *AK
Vehicle Speed Control
Filed Mar 8, 2004PA
CAR REPEATEDLY STALLS AT HIGHWAY SPEEDS. CAR MUST BE PULLED OVER WITH NO POWER AND RESTARTED.*AK
Exterior Lighting
Filed Feb 17, 2004CA
THE REAR WINDOW MOUNTED BRAKE LIGHT FIXTURE OVERHEATED AND MELTED. IT APPEARS THAT THE HEAT GENERATED BY THE 5 BULBS IN THE FIXTURE IS ABOVE THE MELTING POINT OF THE PLASTIC MATERIAL. IN THIS CASE THE BULB BURNED OUT BEFORE A FIRE STARTED. *JB
Engine and Engine Cooling
Filed Jan 15, 200446,725 milesCA
THE CAR HAS EXPERIENCED A MAJOR SAFETY PROBLEM THAT IS CHARACTERIZED BY THE ENGINE STOPPING WHILE DRIVING. ACCORDING TO THE DEALERSHIP WHERE THE CAR WAS REPAIRED, THE PROBLEM IS DUE TO THE THROTTLE PLATE CLOSING FOR A SELF-CLEANING MODE DURING NORMAL DRIVING OPERATION, THIS CAUSES THE ENGINE TO SHUT-OFF FROM LACK OF AIR. I BELIEVE THIS TO BE A MAJOR SAFETY ISSUE BECAUSE THE CAR ENGINE STOPS WHEN DRIVING THE CAR. I HAVE TAKEN THE CAR (JAGUAR XJ8 VANDEN PLAS) INTO THE DEALER (BAUER JAGUAR- SANTA ANA, CA) TO FIX THE PROBLEM ON 3 DIFFERENT OCCASIONS. THE REPAIRS WERE MADE UNDER FACTORY WARRANTY ON ALL OCCASIONS. THE FIRST TIME I TOOK IT IN THE MILEAGE WAS 39,860 (FEB 28, 2002) - THE SECOND TIME MILEAGE WAS 44,898 (DEC 3, 2002) AND THE LAST TIME IT WAS 46,746 (MARCH 24, 2003). THE SERVICE WRITERS AT THE DEALERSHIP WERE AWARE OF THE PROBLEM AND HAVE SEEN IT ON SEVERAL OTHER VEHICLES. THE DEALERSHIP (BAUER JAGUAR) INSTITUTED A FIX (SEE BELOW) WHICH IS NOT FACTORY APPROVED THAT APPEARS TO HAVE SOLVED THE PROBLEM. MY CONCERN IS THIS COULD CAUSE ACCIDENTS AND POSSIBLE DEATHS TO OTHER OWNERS WHO HAVE EXPERIENCED THE SAME PROBLEM BECAUSE THEY HAVEN'T HAD THE "FIX" PERFORMED ON THEIR CARS. THE PROBLEM AS THE SERVICE WRITER EXPLAINED TO ME, IS DUE TO THE THROTTLE BODY GOING INTO A "SELF CLEANING" MODE WHILE THE CAR IS OPERATING. THIS "SELF CLEANING" MODE MEANS THE THROTTLE PLATE CLOSES WHICH SHUTS-OFF AIR TO THE ENGINE, CAUSING ENGINE SHUTDOWN. THE "FIX" IS
Visibility › Rearview Mirrors/Devices
Filed Dec 5, 2003CA
I HAVE AN 1998 JAGUAR XJ. THE INSIDE REAR-VIEW MIRROR, WHICH HAS A FLUID INSIDE THAT DIMS THE IMAGE IN THE EVENING. THE CAR HAS ONLY 40,000 MILES AND IS WELL-TREATED. NEVERTHELESS, THE FLUID HAS LEAKED OUT ALL OVER THE SHIFT CONSOLE. THE MIRROR OF COURSE NO LONGER WORKS PROPERLY. THE DEALER HAS ADVISED ME THIS IS NOT COVERED UNDER THE CAR'S WARRANTY. THIS IS INDEED A SAFETY ISSUE SINCE THIS NECESSARY PIECE OF EQUIPMENT SHOULD BE MADE IN A MANNER THAT ALLOWS DURABILITY AND UTILITY FOR THE ANTICIPATED LIFE OF THE CAR'S INTERIOR. *JB
Complaints 1-50 of 83, newest first, reproduced as filed.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: May 19, 2006. Source: NHTSA Office of Defects Investigation.