Owners filed 83 complaints about this vehicle with federal regulators, most often about the engine and engine cooling. It has been recalled 1 time.
When it fails
06900069,000 milesMedian miles at failure
48 complaints record an odometer reading. Failures cluster around 60,000–75,000 miles.
What fails
Component
Reports
Crashes
Fires
Injuries
Engine and Engine Cooling
13
0
0
0
Vehicle Speed Control
10
0
0
0
Engine and Engine Cooling › Engine › Gasoline
9
0
0
0
Power Train › Automatic Transmission
8
0
0
0
Engine and Engine Cooling › Engine
8
1
0
1
Electrical System
6
0
0
0
Seats
3
0
0
0
Engine
3
0
0
0
Suspension
2
0
0
0
Power Train
2
0
0
0
1 safety recall
Part 573 reports
Fuel System, Gasoline06E043000
Filed May 19, 200688,303 vehiclesHoneywell International, Inc.
Defect. CERTAIN REPLACEMENT FUEL FILTERS, FRAM BRAND NAME P/N G3727, WITH DATE CODES X52911 THROUGH X60801 SEQUENTIALLY OR X600141 AND A MEXICO COUNTRY OR ORIGIN MARKING ON THE FUEL FILTER HOUSING MANUFACTURED FROM OCTOBER 18, 2005, THROUGH MARCH 21, 2006, SOLD FOR USE ON THE VEHICLES LISTED ABOVE AND ON CERTAIN SCHOOL BUSES. (TO SEE THE SCHOOL BUS ENGINE SIZES, CLICK ON "DOCUMENT SEARCH" AND THEN "BUS APPLICATIONS"). THE CONNECTOR ON THE FUEL FILTER WAS NOT MANUFACTURED TO HONEYWELL'S SPECIFICATION. AS A RESULT, THE O-RING MAY NOT SEAT CORRECTLY ON THE FUEL LINE.
Risk. THIS CONDITION MAY CAUSE AN INADEQUATE SEAL AT THE CONNECTION, POTENTIALLY LEADING TO A FUEL LEAK. IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.
Remedy. HONEYWELL WILL NOTIFY OWNERS AND REPLACE THE FUEL FILTERS FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 18, 2006. OWNERS MAY CONTACT FRAM CUSTOMER SERVICE AT 1-800-890-2075 (OPTION 1).
What owners reported
Newest filings
Fuel System, Gasoline
Filed Sep 17, 2020121,000 milesVA
TL* THE CONTACT OWNS A 1998 JAGUAR XJ8. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS OR AT A STAND STILL, THE GEARS FAILED TO ENGAGED PROPERLY WIT THE FUEL INJECTOR, POWER TRAIN, TRANSMISSION WARNING LIGHTS ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO BROWN'S JAGUAR (10505 MIDLOTHIAN TURNPIKE, RICHMOND, VA 23235) WHO WAS UNABLE TO DIAGNOSE THE VEHICLE. THE CONTACT WAS REFERRED TO AN INDEPENDENT MECHANIC WHO INFORMED THE CONTACT THAT THE TRANSMISSION MODULE FAILED AND NEEDED TO BE REPLACED. THE TRANSMISSION MODULE WAS REPLACED HOWEVER, THE FAILURE RECURRED INTERMITTENTLY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WERE NO RECALLS WAS ON THE VIN. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBERS: 06E043000 (FUEL SYSTEM, GASOLINE) AND 99V138000 (POWER TRAIN) AS POSSIBLE SOLUTIONS TO THE FAILURE. THE FAILURE MILEAGE APPROXIMATELY 121,000.*DT*JB
Engine
Filed Dec 1, 201880,000 milesNV
SECONDARY TIMING CHAIN BROKE DESTROYED THE ENTIRE ASSEMBLY IN ADDITION TO ENGINE DAMAGE
Electronic Stability Control (esc)
Filed Jan 30, 201668,000 milesFL
TAKATA RECALL TRANSMISSION FAULT LIGHT LIGHTS IS ON INSTRUMENT LIGHTS GO BLANK TRANSMISSION GOES CLUNK IN AND EITHER REVERSE OR DRIVE
Engine
Filed Sep 23, 2013135,967 milesOH
OPERATING MY VEHICLE, THE ENGINE STARTING RUNNING POOR. JAGUAR DEALERSHIP EXPLAINED POORLY DESIGNED TIMING CHAIN TENSIONERS AND ARMS HAVE FAILED BECAUSE JAGUAR MADE THE COMPONENTS OUT OF A CHEAP PLASTIC, THAT IS KNOWN TO CRACK AND CAUSE THE VALVES TO CONTACT THE PISTONS. JAGUAR UPDATED THE TENSIONERS TO METAL , BUT REFUSES TO ACCEPT RESPONSIBILITY FOR THIS DESIGN FLAW AND WANT TO CHARGE SEVERAL THOUSAND DOLLARS TO UPGRADE TO THE BETTER DESIGNED PARTS. THEY REFEREED ME TO SERVICE BULLETIN TECHNICAL SERVICE BULLETIN NO. X303-68 , BUT IT STATES IF YOU HAERA A RATTLING NOISE, HOWEVER IT ALSO STATES YOU MAY NOT HEAR A RATTLING NOISE, MY CAR DID NOT, AND OUT OF NO WHERE , THENGINE STOPPED RUNNING DUE TO THIS DESIGN FLAW, THAT HAS BEEN UPDATED. IN FACT, THIS EFFECT EVERY SINGLE 4.0 ENGINE, THAT'S MILLIONS! IT'S TIME THIS BECOMES A RECALL TO REPLACE THESE PARTS FREE AND REPAIR ANY ENGINE COMPONENT DAMAGED FROM THEIR FAILURE.A CUSTOMER SHOULD NOT HAVE TO PAY THOUSANDS FOR AN DEFECTIVE PLASTIC TENSIONER, SOME ONE PUT INSIDE A HOT RUNNING ENGINE, THAT WAS A VERY DUMB IDEA, AND THE FAILURE MAY EVEN OCCUR AS YOUNG AS 32,000 MILES.
Engine
Filed Nov 15, 201298,000 milesFL
TL* THE CONTACT OWNS A 1998 JAGUAR XJ8. THE CONTACT STATED THAT THE VEHICLE WOULD STALL WITHOUT WARNING WHEN DRIVING AT HIGHER SPEEDS OF APPROXIMATELY 75 MPH. THE CHECK ENGINE WARNING LIGHT WOULD ILLUMINATE AFTER THE FAILURE OCCURRED. THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE FAILURE MILEAGE WAS 98,000 AND THE CURRENT MILEAGE WAS 101,000.
Power Train
Filed May 16, 2012100,000 milesRI
TL* THE CONTACT OWNS A 1998 JAGUAR XJ8. WHILE STOPPED, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL BUT THE VEHICLE WOULD NOT ACCELERATE. THE VEHICLE BEGAN TO ACCELERATE ONCE THE SPEEDOMETER DISPLAYED 15 MPH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR A DIAGNOSTIC TEST. THE MECHANIC STATED THAT THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 99V138000 (POWER TRAIN:AUTOMATIC TRANSMISSION), THAT MAY BE RELATED TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. UPDATED 06/19/12*LJ
Power Train
Filed Mar 7, 201274,000 milesNJ
TL* THE CONTACT OWNS A 1998 JAGUAR XJ8. WHILE TRAVELING 20 MPH, THE CONTACT NOTICED THAT THE TRANSMISSION FAULT WARNING LIGHT WAS ILLUMINATED. MOMENTS LATER, THE VEHICLE SLIGHTLY HESITATED BEFORE ACCELERATING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CURRENT AND THE FAILURE MILEAGE WAS 74,000.
Engine and Engine Cooling
Filed Sep 6, 2011129,701 milesFL
ENGINE STALL AT HIGH SPEED ON HIGHWAY, NOTICE THERE HAS BEEN RECALL ON THIS BEFORE. JUST PURCHASE THE CAR AND CHECK IT OUT CARFAX AND NO MENTION THIS CAR WAS TAKING IN FOR THIS RECALL CAN I STILL RESPOND TO THIS RECALL AND HOW? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Vehicle Speed Control
Filed Sep 7, 201062,000 milesGA
TL*THE CONTACT OWNS A 1998 JAGUAR XJ8. WHILE TRAVELING 70 MPH THE CONTACT RELEASED HIS FOOT OFF OF THE ACCELERATOR PEDAL AND NOTICED THAT THE VEHICLE HAD SUDDENLY SHUT OFF WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED AND 2 YEARS PRIOR THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THE THROTTLE BODY WAS REPLACED. THE FAILURE MILEAGE WAS 62000 AND THE CURRENT MILEAGE WAS 68000.
Vehicle Speed Control
Filed Mar 19, 2010VA
TL* THE CONTACT OWNS A 1998 JAGUAR XJ8. THE CONTACT RECEIVED A MANUFACTURER NOTIFICATION REGARDING SERVICE ACTION NUMBER S514 (CLOSED THROTTLE OPERATION). THE MANUFACTURER PROVIDED A NO CHARGE REMEDY UNDER THE CUSTOMER SATISFACTION PROGRAM. THE LETTER WAS RECEIVED APPROXIMATELY ONE YEAR AGO. THE AUTHORIZED DEALER WAS NOTIFIED IN JANUARY 2010 FOR THE SERVICE REPAIR. HOWEVER, THE SERVICE ACTION NUMBER S514 EXPIRATION DATE WAS DECEMBER 30, 2009. THE CONTACT WAS DISPLEASED TO KNOW THE EXPIRATION DATE WAS NOT DISCLOSED ON THE NOTIFICATION LETTER. THE FAILURE MILEAGE WAS UNKNOWN.
Unknown or OtherCrash3 injured
Filed Jan 28, 2010100,000 milesNY
I WAS DRIVING MY FAMILY TO THE JFK AIRPORT AND ALL OF A SUDDEN ON THE HIGHWAY MY CAR STALLED AND WOULD NOT RESTART THEN A CAR SMASHED INTO ME SO NOW BECAUSE JAGUAR MAKES DEFECTIVE PARTS MY FAMILY WAS HURT, THEN THE NEXT DAY I HAD THE CAR TOWED TO HERITEGE JAGUAR AND THEY HAD INFORMED ME THAT THE TENSIONERS IN THIS MODEL WERE MADE OF PLASTIC BUT JAGUAR TOLD ME THAT THE CAR WAS OUT OF WARRANTY SO THAT COST ME $1700 FOR REPAIR TW*
Power Train › Automatic Transmission
Filed Dec 28, 2009150,786 milesVA
TRANSMISSION FAULT LIGHT HAS COME ON IN THE CAR. MANY OWNERS HAVE EXPERIENCED THE SAME ISSUE. THIS COST ABOUT $2700 TO FIX. *TR
Air Bags › Side/Window1 injured
Filed Nov 16, 2009116,000 milesMA
SPONTANEOUS DEPLOYMENT OF DRIVERS SEAT AIR BAG. I WAS SEATED IN MY CAR, WITH THE KEY IN THE IGNITION BUT THE CAR WAS NOT RUNNING . AS I TURNED TO EXIT THE CAR THE AIR BAG IN THE DRIVERS SEAT DEPLOYED STRIKING ME IN THE LEFT SHOULDER AND KNOCKING ME INTO THE CAR. *TR
Engine and Engine Cooling
Filed Mar 10, 2009106,000 milesCA
TL*THE CONTACT OWNS A 1998 JAGUAR XJ8. WHEN THE CONTACT STARTED THE VEHICLE, HE HEARD A CLICKING NOISE COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY DETERMINED THAT THE TIMING TENSIONER WAS FAILING. THE COST FOR REPAIR WOULD BE $1,500. THE CONTACT IS IN THE PROCESS OF NOTIFYING THE MANUFACTURER. THE FAILURE MILEAGE WAS 106,000 AND CURRENT MILEAGE WAS 106,050.
Power Train › Automatic Transmission
Filed Oct 2, 200894,874 milesMD
TL*THE CONTACT OWNS A 1998 JAGUAR XJ8. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE BEGAN JERKING FORWARD AND THE TRANSMISSION WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT CONTINUED DRIVING, BUT THE VEHICLE WOULD NOT ACCELERATE PAST 20 MPH. SHE LATER ATTEMPTED TO MAKE A U-TURN AND THE VEHICLE WOULD NOT ACCELERATE. SHE HAD TO SHIFT INTO PARK AND THEN BACK INTO DRIVE IN ORDER FOR THE VEHICLE TO MOVE FORWARD. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND HAS NOT BEEN MOVED. THE DEALER HAS NOT BEEN NOTIFIED AND A DIAGNOSIS HAS NOT BEEN PERFORMED. THE MANUFACTURER STATED THAT THERE WAS NO RECALL FOR THE FAILURE. THE CURRENT MILEAGE WAS 94,878 AND FAILURE MILEAGE WAS 94,874.
Engine and Engine Cooling
Filed Oct 29, 200782,000 milesFL
VEHICLE STALLS RANDOMLY BRINGING ABOUT A FAILURE OF ALL SYSTEMS SOMETIMES IN THE MIDDLE OF CROWDED AND FAST FREEWAYS. DOING RESEARCH ON THE PROBLEM IT SEEMS TO BE COMMON FOR THIS TYPE OF VEHICLE AND THERE SEEMS TO BE A SOLUTION WITH THE THROTTLE BODY ASSEMBLY DESIGN BUT APARENTLY THE MANUFACTURER HAS NOT ISSUED A RECALL FOR IT AND MANY PEOPLE GO TO THE DEALERSHIPS SPENDING THOUSANDS OF DOLLARS IN REPAIRS THAT DO NOT SOLVE THE ACTUAL PROBLEM. THE FAILURE OCURRS RANDOMLY WHILE DRIVING UNDER NORMAL CONDITIONS. *TR
Engine and Engine Cooling › Engine › Gasoline › Belts and Associated Pulleys
Filed Apr 4, 200766,000 milesOH
TL*- THE CONTACT OWNS A 1998 JAGUAR XJ8, AND STATED THAT THE TIMING TENSIONER FAILED AND CAUSED THE VALVES TO STAY OPEN ,WHICH IN TURN CAUSED THE VEHICLE TO LOSE POWER AT ANY GIVEN TIME. THE CURRENT AND FAILURE MILEAGE WERE 66,000.*AK
Engine and Engine Cooling
Filed Mar 30, 200763,000 milesOH
TL*THE CONTACT OWNS A 1998 JAGUAR XJ8. THE CONTACT DETECTED A LOUD RATTLING NOISE COMING FROM THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER, WHO STATED THAT THE TIMING CHAIN TENSIONER FAILED WHICH CAUSED THE VALES TO BEND. THE PISTONS AND CONNECTING ROD WERE ALSO DAMAGED. THE DEALER INFORMED THE CONTACT THAT A NEW ENGINE WOULD BE NEEDED. THE CONTACT STATED THAT THE FAILURE WAS UNEXPECTED, AND THE VEHICLE'S ROUTINE MAINTENANCE WAS UP-TO-DATE. THE CURRENT AND FAILURE MILEAGE WERE 63,000. *AK THE CONSUMER PROVIDED REPAIR INVOICES FOR VEHICLE AND VARIOUS INFORMATION FROM DIFFERENT WEBSITES PERTAINING TO THE SAME DEFECT. UPDATED 06/26/07 *TR
Fuel System, Gasoline › Delivery
Filed Mar 15, 2007TX
I HAVE A 1998 JAGUAR XJ8. THE VEHICLE STALLS AT HIGH SPEEDS, GENERALLY AFTER I ACCELERATE OVER 50 MPH. THE VEHICLE IS EXTREMELY DIFFICULT TO CONTROL AND CAN ONLY BE RESTARTED IF YOU BRING IT TO A STOP. I HAD THIS HAPPEN WHILE DRIVING THE CAR IN CA. I WAS ALMOST KILLED WHEN THE VEHICLE STALLED. JAGUAR DEALER, SANTA MONICA,REPAIRED AS CYL BURN OUT. MECHANIC TOLD ME STALLING HAPPENED FREQUENTLY WITH THIS MODEL. A FEW YEARS LATER,SAN ANTONIO TX ON THE 183 HIGHWAY RUSH HOUR. CAR STALLED CAUSING ME TO SWERVE NEXT TO CENTER MEDIAN RIPPING OFF THE ENGINE COVER ON DEBRIS. JAGUAR FIXED THROTTLE BODY NOT ENGINE COVER.SERVICE BULLETIN, DEFECTIVE THROTTLE BODY. CAR RAN POORLY THEREAFTER. STALLED AGAIN YEAR LATER. DEALER WOULD NOT REPAIR. $3,000 TO FIX.. RECENTLY DISCOVERED CONSUMERS WORLD WIDE HAVE SAME PROBLEM. SERVICE BULLETIN REPAIR ONLY SHORT TERM FIX. JAGUAR BLOG IN THE UK -CONSUMER DISCOVERED FROM A JAGUAR MECHANIC , MOST THROTTLE BODIES NEEDED TO BE CLEANED PERIODICALLY AS THE LINING BAD AND BUILD UP OR DEPOSITS WOULD FORM ON THE WALLS OF THE THROTTLE BODY AND CAUSE IT TO MALFUNCTION. MY MECHANIC HAD HEARD OF SIMILAR PROBLEMS. I CALLED SEVERAL JAGUAR DEALERSHIPS. I WAS TOLD, OFF THE RECORD, THAT I COULD CLEAN THE THROTTLE AND GET BY, BUT CERTAIN CLEANERS WOULD CAUSE THE LINING TO DETERIORATE. I WAS TOLD THE REPLACEMENT WAS A RIP OFF, OFF THE RECORD. USING THE APPROPRIATE CLEANER, THE ASSEMBLY WAS CLEANED WITHOUT REMOVAL. WHEN WE TURNED ON THE VEHICLE SMOKE BILLOWED OUT OF THE EXHAU
Engine and Engine Cooling
Filed Jan 22, 200756,000 milesNY
TL* - THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH THE ENGINE SHUT OFF ON THE HIGHWAY. THE CONTACT STEERED THE VEHICLE TO THE SHOULDER AND IT CAME TO A COMPLETE STOP. THE INDICATOR WARNING LIGHTS WERE ON BRIEFLY. THE CONTACT WAS ABLE TO RESTART THE VEHICLE WITHOUT RESISTANCE. *AK UPDATED 03/28/07.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: May 19, 2006. Source: NHTSA Office of Defects Investigation.