Page 2 of 2 · complaints 51–83 of 83

1998 Jaguar XJ8 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1998 record →

Electrical System
Filed Nov 4, 200332,328 milesCA

VEHICLE HAS EXPERIENCED MULTIPLE ENGINE STALLINGS WHILE DRIVING AT HIGHWAY SPEEDS. *MR ON MANY OCCASIONS, THE VEHICLE STALLED AND FELT AS IF THE FUEL HAD BEEN SHUT OFF. THE IGNITION WAS TURNED OFF AND THE CONSUMER RESTARTED THE ENGINE. THE DEALER DETERMINED THAT THE THROTTLE BODY FAILED AND PERFORMED TSB # 310-05. THE EMS RELAY WAS REPLACED, FUEL INJECTION RELAY, THROTTLE MOTOR RELAY, IGNITION COIL RELAY, STARTER RELAY, FUEL PUMP RELAY AND BOTH IGNITION POSITIVE. *SCC *JB

Vehicle Speed Control
Filed Sep 15, 2003WA

PROBLEM WITH VEHICLE'S THROTTLE PLATE.*MR CONSUMER EXPERIENCED THIS FAILURE TWICE WHILE TRAVELING ON THE HIGHWAY. VEHICLE COMPLETELY LOST ALL POWER. THE FIRST REPAIR FAILED AFTER THE YEAR WARRANTY EXPIRED ON THE THROTTLE PLATE. THE SECOND REPAIR FAILED AND THE CONSUMER HAD TO REPLACE THE THROTTLE PART FOR $1800. *PH *JB

Vehicle Speed Control
Filed Aug 7, 200345,000 milesDE

WHILE TRAVELING ON THE FREEWAY AT SPEED OF APPROX. 60 MILES PER HOUR THE VEHICLE LOST THE ABILITY TO ACCELERATE AND COASTED TO A STOP. FORTUNATELY I WAS ABLE TO PULL OVER AND RESTART THE CAR. THE LOSS OF POWER RESULTED IN A VERY DANGEROUS SITUATION ON ONE OCCASION AS I WAS STUCK BETWEEN A CEMENT TRUCK IN FRONT AND A CAR CARRIER TO THE REAR. I DEFINITELY FEARED FOR MY LIFE. AFTER THE THIRD EVENT I CONTACTED RUSNAK JAGUAR IN PASADENA AND THEY TOLD ME THE PROBLEM WAS DUE TO CARBON BUILDUP IN THE THROTTLE BODY AND THE SOLUTION IS TO REMOVE THE THROTTLE BODY AND CLEAN AND READJUST. I HAD THIS WORK DONE ON THE 50,000 MILE SERVICE AT A COST OF $200. I WAS TOLD THIS PROBLEM IS ONLY ON THE 1998 AND 1999 MODELS AND THAT A "FIX" CAME ON LATER MODELS. I BELIEVE A RECALL IS IN ORDER ON THIS CAR. *PH

Engine and Engine Cooling › Engine
Filed Jul 29, 2003GA

CONSUMER STATES THAT WHILE DRIVING AND WITH NO WARNING VEHICLE WILL STALL, AND IT WILL BE HARD FOR THE CONSUMER TO CONTROL THE VEHICLE. DEALER NOTIFIED. *AK

Air Bags
Filed Jun 26, 200354,000 milesMD

THE AIR BAG LIGHT ILLUMINATED ON THE DASHBOARD. *JB ALSO FLUID LEAKED FROM THE REAR AXLE AND THE SHAFT AXLE, O-RING, AND LOCKTAB WERE REPLACED. *TS *JB

Engine and Engine Cooling › Engine
Filed Jun 23, 2003TX

CONSUMER STATES WHILE DRIVING AT 60MPH AND WITH NO WARNING THE VEHICLE SHUT OFF, CAUSING CONSUMER TO PULL OFF THE ROAD. DEALER HAS BEEN NOTIFIED. *AK

Engine and Engine Cooling › Engine
Filed Jun 11, 200333,000 milesMI

ENGINE STALLS AT HIGHWAY SPEEDS WITH NO ADVANCE WARNING. POWER STEERING AND POWER BRAKES ARE THEREFORE ALSO INOPERABLE. VEHICLE MUST BE COASTED IN THIS CONDITION TO A STOP AND PUT IN "PARK" BEFORE IT WILL RESTART. THIS OBVIOUSLY IS A LIFE-THREATENING MANEUVER IN MULTIPLE LANES OF 70 MPH TRAFFIC.DEALER HAS ATTEMPTED SEVERAL TIMES TO REPAIR VEHICLE. *AK CONDITION HAS OCCURED MULTIPLE TIMES; THE DATE BELOW IS THE MOST RECENT.

Power Train › Automatic Transmission
Filed Jun 5, 2003FL

WHEN THE GEAR WAS SHIFTED FROM PARK TO DRIVE OR REVERSE, THE TRANSMISSION JUMP FORWARD. THE DEALER RESET THE COMPUTER, HOWEVER THE PROBLEM RECURRED. *JB

Electrical System › Ignition
Filed May 23, 200332,000 milesLA

THE 1998 XJ8 WHILE AT HIGHWAY / INTERSTATE SPEED 55 AND UP HAS GONE INTO LIMP OR STALL MODE AT RANDOM (6 TIMES IN THE PAST 18 MONTHS) EXPOSING THE OCCUPTANTS TO SEVERE TRAFFIC HAZARDS FROM FAST MOVING VEHICLES. THE VEHICLE COAST TO A STANDSTILL AND MUST BE PUT IN PARK TO RESTART. THE JAGUAR DEALER HAS CHANGED OUT PARTS BUT THE PROBLEM CONTINUES. MANY 1998 JAGUAR OWNERS HAVE REPORTED THE SAME PROBLEM. THE LAST INCIDENT WAS MAY 18, 2003

Engine and Engine Cooling › Engine
Filed Apr 21, 2003TN

THE VEHICLE STALLED ON SEVERAL OCCASIONS, AND THE WINDSHIELD WIPERS DID NOT TURN OFF. THE SERVICE DEALER TOLD THE CONSUMER THEY NEEDED TO CLEAN AND ADJUST THE THROTTLE HOUSING, AND THE VEHICLE WAS DESIGNED TO STALL WHEN MAINTENANCE WAS NEEDED. MR SCC *JB

Engine and Engine Cooling › Engine › Gasoline
Filed Mar 29, 200355,600 milesMI

WHILE TRAVELING ON THE FREEWAY AT 70 MPH, THE ENGINE SHUTS OFF. HAVE TAKEN IT TO THE DEALER 6 TIMES IN THE LAST 3 MONTHS OF 2003 TO HAVE FIXED. SUPPOSEDLY THEY REPLACED THE ENGINE ON THE THIRD SERVICE TIME, BUT WITHIN 4 DAYS THE SAME PROBLEM OCCURRED WHILE DRIVING ON THE HIGHWAY. I AM AFRAID TO DRIVE THIS CAR. EACH TIME I TAKE IT TO THE DEALER FOR SERVICE THEY INSIST THE PROBLEM IS FIXED, YET THE SAME THING KEEPS HAPPENING, THE ENGINE SHUTS OFF FOR NO REASON. THE DEALER HAS TOLD ME THEY DO NOT KNOW WHY THIS IS HAPPENING AND SUPPOSEDLY THEY TAKE IT FOR A TEST DRIVE AND IT DOESN'T HAPPEN FOR THEM. *NLM

Engine and Engine Cooling › Engine › Gasoline
Filed Jan 20, 200378,000 milesCA

98 JAGUAR XJ8. ENGINE STALLS WITHOUT WARING AT FREEWAY SPEEDS. JAGUAR DEALER SERVICE REP INDICATED THIS WAS SOMETHING THAT IS NOT UNCOMMON. THROTTLE BODY STATED TO BE THE CAUSE OF THE FAILURE, ACCORDING TO DEALER SERVICE REP. VERY DANGEROUS SITUATION. IT HAS HAPPENED 5 TIMES. PLS ADVISE IF THIS IS BEING INVESTIGATED. I HAVE COPIES OF PREVIOUS COMPLAINTS FROM WEB SITE.

Electrical System
Filed Jan 20, 2003WA

WE HAVE HAD REPEATED COMPLETE POWER FAILURES WHILE DRIVING OUR JAGUAR XJ8 - 1998. THE POWER FAILURES HAVE OCCURRED ON THE HIGHWAY AND HAVE CAUSED US TO PULL OVER TO EITHER THE INSIDE OR OUTSIDE LANES. HAVE TAKEN THE CAR TO THE DEALERSHIP: APRIL 2001 - COULDN'T REPLICATE THE PROBLEM IN THE SHOP, BUT REPLACED THE ECM. JUNE 2001 - THROTTLE WAS ADJUSTED AND THEY REPLACED 4 RELAYS. JAN2002 - REPLACED A STUCK THERMOSTAT AND CLEANED THE GASKETS. MAY 2002 - THEY DROVE THE CAR 181 MILES TO REPLICATE, CLEANED ALL PARTS AND REPLACED THE CED SENSOR. CAR RETURNED TO SERVICE CENTER ON 12/17/02 FOR SAME PROBLEM.

Engine and Engine Cooling › Engine
Filed Jan 8, 2003AR

1998 JAGUAR XJ8 - ENGINE STALLS WITHOUT WARNING WHEN CAR IS DRIVING AT HIGHWAY SPEEDS. ONLY STALLS WITH SPEEDS OVER 55 MPH. HAVE TAKEN AUTO TO DEALERSHIP NUMEROUS TIMES AND THEY HAVE NOT BEEN ABLE TO FIX PROBLEM YET. I HAVE SAFETY CONCERNS WITH THIS PROBLEM. THIS IS NOT A NEW PROBLEM WITH THIS YEAR AND MODEL. NO FACTORY RECALLS HAVE BEEN ISSUED FOR THIS PROBLEM. *JB

Engine and Engine Cooling
Filed Dec 23, 2002MS

CONSUMER STATES ENGINE STALLS INTERMITTENTLY WITHOUT WARNING. DEALER HAS CHECKED 4X. DEALER HAS BEEN ABLE TO DUPLICATE PROBLEM, BUT CAN NOT DETERMINE THE CAUSE. TS

Engine and Engine Cooling › Engine › Gasoline
Filed Nov 19, 2002CA

CONSUMER STATES VEHICLE STALLS WHILE DRIVING AT ANY SPEED WITH OUT ANY REASON, DEALER HAS INSPECTED THE VEHICLE SEVEN TIME AND COULD NOT DUPLICATE OR CORRECT THE PROBLEM. PLEASE PROVIDE FURTHER INFORMATION. TS

Electrical System
Filed Nov 15, 200229,960 milesCA

THIS IS THE 6TH TIME THIS CAR HAS STALLED AT HIGHWAY SPEED WITHOUT WARNING. PRIOR SUBMITTAL HAVE BEEN MADE TO NHTSA (SEE ODI 74783 AND 76465). I CONSIDER THIS A SERIOUS SAFETY ISSUE. I CANNOT ALLOW MY WIFE TO DRIVE THE CAR. JAGUAR HAS MADE 5 ATTEMPTS TO CORRECT THE PROBLEM BUT HAS FAILED EACH TIME. ON AVERAGE I HAVE SUFFERED THIS SAFETY RELATED FAILURE ON AVERAGE, EVERY 261 DAYS!**** DIMS 11 IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS****769759. *AK *JB

Seats
Filed Nov 8, 2002NY

THE DRIVER'S SEAT FRAME HAD CRACKED. HAD NOTICED THE CRACK WHILE PLACING SOME ITEMS INTO VEHICLE. TS

Engine and Engine Cooling › Engine › Gasoline
Filed Jul 24, 2002CA

THIS IS THE 5TH OCCURRENCE OF THIS ENGINE STALLING AT HIGHWAY SPEED. PRIOR STALLINGS OCCURRED ON12/8/98, 7/14/99, 10/19/00,11/17/00 AND FINALLY TODAY: 7/24/02. MULTIPLE ATTEMPTS HAVE BEEN MADE BY THE DEALER TO SOLVE THIS PROBLEM, AND YET IT PERSISTS AS A SAFETY MATTER. I DO NOT ALLOW MY WIFE TO DRIVE THE CAR. ONE ADDITIONAL COMMENT, IT IS NO FUN TO BE AT FREEWAY SPEED AND FIND THAT YOUR CAR HAS SUDDENLY STOPPED RUNNING.*AK

Engine and Engine Cooling › Engine › Gasoline
Filed Jan 29, 2002CA

WHILE DRIVING ON THE FREEWAY MY CAR DIED OUT EVEN THOUGH MY PEDAL WAS TO THE FLOOR. IT WAS THE MOST FRIGHTENING EXPERIENCE OF MY LIFE AND I FEARED FOR MY SAFETY. I WAS A MIRACLE I WAS NOT KILLED. *AK

Electrical System › 12v/24v/48v BatteryFire
Filed Jan 17, 2002FL

BATTERY EXPLODED, FILLED TRUNK WITH SMOKE, BLEW ELECTRICAL COVERS OFF OF FUSE AND RELAY BLOCKS WHICH ARE LOCATED TOO CLOSE TO THE BATTERY UNDER THE FLOOR OF THE TRUNK..EXPLODED WHEN TURNED IGNITION KEY TO START CAR--VERY VIOLENT--IF TRUNK HAD BEEN OPEN, ACID WOULD HAVE COVERED ANYONE NEARBY. BETTER SHIELDING OF THE BATTERY NEEDS TO BE UNDERTAKEN.*AK

Structure › Body
Filed Jan 7, 2002FL

FRONT DEFLECTOR CAME OFF VEHICLE WHILE TRAVELING AT HIGHWAY SPEED OF 70 MPH. THIS CONDITION ALMOST CAUSED A VEHICLE CRASH. DEALER NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK

Engine and Engine Cooling › Engine › Gasoline
Filed Nov 15, 2001NC

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

Engine and Engine Cooling › Engine › Gasoline
Filed Jul 4, 2001CA

I PURCHASED A 1998 JAGUAR XJ8 FROM PEYTON CRAMER JAGUAR IN JULY OF 1998, VIN # [XXX]. SINCE THAT TIME I HAVE HAD A REPEATED PROBLEMS WITH ENGINE STALLING AT FREEWAY SPEEDS (55-70 MPH). THIS OCCURS WITH NO WARNING, AND PLACES MY FAMILY AND ME AT RISK. WHEN THE ENGINE STALLS I HAVE TO DRIFT OVER TO THE RIGHT LANE, AGAINST THE FLOW OF TRAFFIC SO THAT I CAN PARK THE CAR. ONLY THEN CAN I RESTART THE ENGINE, SINCE IT MUST BE STARTED IN THE "PARK" SHIFTER POSITION.*AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Suspension › Front
Filed Jan 17, 2001PA

VEHICLE SHAKES AND SHIMMIES ABOVE 38 MPH. TIRES AND WHEELS ARE INVOLVED. DEALER AND JAGUAR ENGINEER TRIED TO FIX AND CANNOT. EXTREME SAFETY HAZARD. *AK

Suspension
Filed Dec 28, 2000FL

WHILE DRIVING 50 MPH + VEHICLE VIBRATES WHICH MAY POSSIBLY CAUSE A LOSS OF VEHICLE CONTROL. DEALER CANNOT DETERMINE CAUSE. PLEASE PROVIDE FURTHER INFORMATION. *AK

Vehicle Speed Control › Accelerator PedalCrash
Filed Aug 16, 2000GA

CONSUMER WAS PULLING INSIDE OF ANGLE PARKING LOT TRAVELING ABOUT 5MPH WHEN ACCELERATE PEDAL WENT DOWN TO THE FLOOR AND LOCKED. SHE TRIED TO HOLD ON THE BRAKE, AND VEHICLE DROVE INTO A SHEET METAL WALL . THERE WERE NO INJURIES AT THIS TIME.*AK

Power Train › Automatic Transmission
Filed Jul 17, 2000MS

IN THE MORNING WHEN CONSUMER STARTS VEHICLE AND PUTS IT IN REVERSE, VEHICLE JUMPS. ALSO, CONSUMER STATED THAT HE HAS TO PUT VEHICLE IN NEUTRALTO STOP THE JERKING MOVEMENT.*AK WHILE DRIVING AT 60-65 MPH AND 30-40 MPH ENGINE CUTS OFF. *YH

Electrical System
Filed Jun 30, 2000NH

I HAVE HAD REPEATED PROBLEMS WITH THE ELECTRICAL SYSTEM ON THIS VEHICLE. IT HAS BEEN SERVICED BY TWO DIFFERENT DEALERS A TOTAL OF 4 TIMES FOR THE SAME DEFECTS WHICH STILL REMAIN. THE DRIVERS ELECTRIC SEAT OCCASIONALLY MOVES BOTH FORWARD AND BACK WHILE DRIVING MOVING YOU EITHER AWAY FROM THE BRAKE PEDAL OR INTO THE DASH. THE STEERING WHEEL WHICH IS TIED INTO THE SAME SYSTEM SOMETIMES REFUSES TO MOVE OUT OF ITS RETRACTED POSITION AGAINST THE DASHBOARD. ADDITIONALLY, THE REAR DOORS WON'T OPEN AT ALL UNLESS THE DRIVER FIRST OPENS THEIR OWN DOOR OR HITS A CENTRAL RELEASE BUTTON PRIOR TO EITHER REAR PASSENGER TOUCHING THEIR INTERIOR HANDLES. UP UNTIL NOW THE MANUFACTURER HAS BEEN TRYING TO REPAIR THIS SITUATION BUT HAS NOW CHANGED THEIR POSITION TO BEING "IT'S SUPPOSED TO WORK THAT WAY". THIS CREATES A VERY HAZARDOUS SITUATION IN THE EVENT OF A FRONT END COLLISION WHERE THE DRIVER IS EITHER RENDERED UNCONSCIOUS OR THE AIRBAG DEPLOYS. IN EITHER CASE THE REAR SEAT PASSENGERS ARE TRAPPED IN A POTENTIALLY BURNING VEHICLE. IT ALSO CREATES A VERY INCONVENIENT SITUATION EVERY TIME A REAR PASSENGER TRIES TO GET OUT BEFORE THE DRIVER. IN THOSE INSTANCES, THE CAR MUST BE SHUT OFF AND RESTARTED SEVERAL TIMES TO RESET THE SYSTEM BEFORE THE REAR DOORS CAN BE OPENED EVEN FROM THE OUTSIDE. *AK

Vehicle Speed Control › Cables
Filed Mar 16, 2000VA

RECALL 98VO22000; CABLE ADJUSTMENT BRACKET NUT ON THE OUTER SLEEVE OF THE THROTTLE CABLE CAN BECOME DISPLACED FROM THE CABLE ADJUSTMENT BRACKET. RECALL REMEDY DID NOT CORRECT THE PROBLEM, PLEASE GIVE ANY FURTHER DETAILS.*AK

Engine and Engine Cooling › Engine › Gasoline
Filed Aug 24, 1999CA

ENGINE FAILED ON TWO OCCASIONS WHILE DRIVING AT A SPEED OF FIFTY MILES PER HOUR. MJS

Fuel System, Gasoline › Storage › Tank Assembly › Filler Pipe and Cap
Filed Feb 1, 1999CA

FUEL DOOR LOCK FAILED. YH

Interior Lighting
Filed Feb 1, 1999CA

LIGHTING FAILED MAKING CLOCK DIFFICULT TO READ AT NIGHT. *TT

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 1998 Jaguar XJ8 → · Every XJ8 year → · How the figures are calculated →