2004 Jaguar XJ8

Routine

Owners filed 54 complaints about this vehicle with federal regulators, most often about the suspension. It has been recalled 1 time.

When it fails
020k40k60k90k120k200k
50,000 milesMedian miles at failure

43 complaints record an odometer reading. Failures cluster around 010,000 miles.

What fails
ComponentReportsCrashesFiresInjuries
Suspension11
000
Vehicle Speed Control7
200
Service Brakes, Hydraulic5
200
Vehicle Speed Control › Accelerator Pedal4
000
Suspension › Front3
000
Structure › Body2
110
Power Train › Automatic Transmission2
000
Exterior Lighting › Headlights2
100
Engine2
000
Visibility › Windshield Wiper/Washer › Motor1
000

1 safety recall

Part 573 reports
Fuel System, Gasoline06E043000
Filed May 19, 200688,303 vehiclesHoneywell International, Inc.

Defect. CERTAIN REPLACEMENT FUEL FILTERS, FRAM BRAND NAME P/N G3727, WITH DATE CODES X52911 THROUGH X60801 SEQUENTIALLY OR X600141 AND A MEXICO COUNTRY OR ORIGIN MARKING ON THE FUEL FILTER HOUSING MANUFACTURED FROM OCTOBER 18, 2005, THROUGH MARCH 21, 2006, SOLD FOR USE ON THE VEHICLES LISTED ABOVE AND ON CERTAIN SCHOOL BUSES. (TO SEE THE SCHOOL BUS ENGINE SIZES, CLICK ON "DOCUMENT SEARCH" AND THEN "BUS APPLICATIONS"). THE CONNECTOR ON THE FUEL FILTER WAS NOT MANUFACTURED TO HONEYWELL'S SPECIFICATION. AS A RESULT, THE O-RING MAY NOT SEAT CORRECTLY ON THE FUEL LINE.

Risk. THIS CONDITION MAY CAUSE AN INADEQUATE SEAL AT THE CONNECTION, POTENTIALLY LEADING TO A FUEL LEAK. IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.

Remedy. HONEYWELL WILL NOTIFY OWNERS AND REPLACE THE FUEL FILTERS FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 18, 2006. OWNERS MAY CONTACT FRAM CUSTOMER SERVICE AT 1-800-890-2075 (OPTION 1).

What owners reported

Newest filings
Service Brakes, Hydraulic
Filed Apr 20, 2023149,000 milesNJ

The contact owns a 2004 Jaguar XJ8. The contact stated while driving at various speeds and depressing the brake pedal, the brake pedal made an abnormal rattling sound and went down to the floorboard. The vehicle hesitated to respond. The ABS warning light and the traction control warning light were illuminated. Additionally, the message "Park Brake Fault" was displayed. The vehicle was taken to an independent mechanic, where it was diagnosed that the brakes had failed and needed to be replaced. The vehicle was not repaired. The contact became aware that the VIN was included in NHTSA Campaign Number: 09V144000 (Service Brakes, Hydraulic), however, the parts to do the recall repair were not yet available. The local dealer and a secondary dealer, Land Rover Princeton (958 US-206, Princeton, NJ 08540), were contacted. The contact stated that the failure had been recurring. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 149,000. Parts distribution disconnect.

Structure › BodyFire
Filed May 18, 2019204,000 milesNC

THE CAR COUGHT ON FIRE

Air Bags
Filed Feb 19, 201955,968 milesTX

THE AIRBAG LIGHT CAME ON WITH ONLY 54,000 MILES ON THIS JAGUAR, THAT IS NOT NORMAL AS I HAVE OWNED JAGUAR CARS FOR 3 DECADES. ALSO THE AIR SUSPENSION FAILURE OCCURRED AT 55,000 MILES WHICH IS THE CURRENT MILEAGE AND THE CAR WAS PARKED FOR TWO WEEKS WITHOUT ANY MOVEMENTS. THIS VEHICLE DRIVES LESS THAN 3000 MILES A YEAR NOW AND I'M SUPER DISAPPOINTED IN THIS FACTOR WHERE AS MY WIFE'S MERCEDES S500 WITH 139,000 MILES ON IT HAS NO ISSUES ON IT AT ALL.

Engine
Filed Sep 6, 201815,483 milesMA

TL* THE CONTACT OWNS A 2004 JAGUAR XJ8. THE CONTACT STATED THAT THE BRAKE SYSTEM, DYNAMIC STABILITY CONTROL, AND ENGINE FAILURE SYSTEM WARNING INDICATORS ILLUMINATED. THE VEHICLE FAILED TO START AND WAS TOWED TO A CERTIFIED MECHANIC WHO STATED THAT THE WIRING IN THE ENGINE NEEDED TO BE REPLACED AND WATER WAS ENTERING THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 15,483.

Power Train
Filed Mar 23, 2018TX

TL* THE CONTACT OWNS A 2004 JAGUAR XJ8. WHILE DRIVING APPROXIMATELY 5 MPH, THE TRANSMISSION FAILED TO SHIFT UP AND THE ENGINE STALLED. THE VEHICLE WAS ABLE TO BE RESTARTED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Suspension
Filed Dec 22, 201730,800 milesRI

SUSPENSION FAULT LIGHT COMES ON AND CAR DROPS DOWN,CAN BE DANGEROUS WHEN DRIVING AND CAUSE A ACCIDENT,THIS IS A COMMON PROBLEM WITH THIS CAR AND SHOULD BE ADDRESSED BY JAGUAR

Vehicle Speed ControlCrash
Filed Jan 23, 201577,560 milesMS

WHILE PROCEEDING TO PARK IN THE DRIVEWAY, THE VEHICLE EXPERIENCED A SUDDEN ACCELERATION AND FORCIBLY STRUCK ANOTHER VEHICLE THAT WAS PARKED IN THE GARAGE. DURING THIS INCIDENT THE DRIVER HAD NO CONTROL OF BRAKING OR STEERING. THE IMPACT WAS SEVERE ENOUGH TO CAUSE THE AIRBAG TO DEPLOY AND SUSTAIN MAJOR DAMAGE TO BOTH VEHICLES. *TR

Fuel/Propulsion System
Filed Jan 14, 2015119,236 milesTN

WELL I WAS DRIVING ALONG AND ALL OF A SUDDEN JUST LOST FUEL POWER, SO I PULL OVER, CUT THE CAR OFF, AND STARTED THE CAR UP AGAIN AND DROVE ABOUT A 100 YARDS AND IT REPEATED THE SAME THING OVER AGAIN. I MUST HAVE DID IT AT LEAST 6 TIMES TILL I GOT HOME. SO I'M THINKING THAT IT MIGHT BE THE THROTTLE BOX, IT'S A FUEL AND ELECTRICAL PROBLEM. *TR

Suspension
Filed Oct 15, 201478,000 milesGA

I HAVE THIS BEAUTIFUL THAT I CAN'T DRIVE BECAUSE OF SUSPENSION PROBLEMS. VEHICLE TOO LOW AND SUSPENSION FAULT WARNINGS CAME ON. YOU'D THINK BY NOW THAT JAGUAR WOULD HAVE RECALLED THESE VEHICLES AND FIXED THE PROBLEM. I CANNOT BELIVE A CAR THAT COSTS THIS MUCH HAS SUCH PROBLEMS. MY GM TRUCK WITH OVER 300,000 MILES - I PURCHASED IT BRAND NEW - DOESN'T HAVE NEARLY THE AMOUNT OF ISSUES THIS JAG DOES. *TR

Suspension
Filed Aug 28, 201494,500 milesGA

JUST RIDING AROUND THE CITY (MACON, GA) AND THE VEHICLE LOW LIGHT CAME ON. WENT OUT AFTER A WHILE SO DIDN'T WORRY ABOUT IT. THE NEXT MORNING NOTICED THE FRONT END WAS LOW. STARTED THE CAR AND THE VEHICLE LOW LIGHT WAS ON AND AFTER THAT THE AIR SUSPENSION FAULT LIGHT CAME ON. THESE TWO LIGHTS KEPT FLASHING ONE AFTER THE OTHER. TOOK VEHICLE TO AN IMPORT REPAIR FACILITY..NO JAGUAR DEALERS NEAR. WAS QUOTED AIR SHOCK REPLACEMENT/ INSTALL FOR ABOUT 2500 DOLLARS. SO I ORDERED THE EXACT SAME PART ONLINE AND HAD THEM INSTALLED FOR HALF THAT AMOUNT. EXACTLY ONE MONTH LATER A FEW DAYS AGO..THE SAME LIGHTS ARE ON AGAIN AND THE FRONT END IS ONCE AGAIN TOO LOW TO DRIVE. NOT SURE WHAT TO DO NOW, NO JAGUAR DEALER NEAR AND CAN'T BELIEVE A LUXURY CAR APPARENTLY HAS AN INHERENT PROBLEM THAT JAGUAR HASN'T RECALLED. VERY FRUSTRATING NOT BEING ABLE TO DRIVE THIS BEAUTY..!!!! *TR

Structure › BodyCrash
Filed Jan 10, 201442,000 milesMN

I WAS MAKING A LEFT TURN AT 15 MPH WHEN THE CAR SUDDENLY ACCELERATED FOR A FEW MOMENTS AND THEN SETTLED DOWN. I THEN TOOK 2 RIGHT TURNS AT 10 MPH AND WAS ATTEMPTING TO APPLY THE BRAKE IN A PARKING SPOT WHEN THE CAR SUDDENLY ACCELERATED RUNNING OVER A BUSH, 10 FT TREE, AND IN TO A DITCH ON EAST SIDE OF HIGHWAY 41 IN BONITA SPRINGS BEFORE I COULD GET THE CAR TO STOP. I THEN DROVE IN GINGERLY IN TO A PARKING SPOT AND LEFT IT UNTIL IT WAS TOWED TO NAPLES JAGUAR THE NEXT MORNING. MYSELF AND MY THREE PASSENGERS WERE TERRIFIED AND TORTURED BY THE TRAUMA. *TR

Suspension
Filed Sep 5, 201352,000 milesCA

THE VEHICLE TOO LOW SIGN APPEARS, AS WELL AS, AIR SUSPENSION FAULT SIGN. THE CAR IS LOW AND DIFFICULT TO HANDLE AND THE RIDE IS VERY ROUGH. *JB

Engine
Filed Mar 27, 201397,500 milesCA

AN INCIDENT WITH THE VEHICLE OCCURRED SOMETIME AROUND CHRISTMAS 2011. THE MOTOR SURGED WHILE I WAS FULLY STOPPED AT A STREET LIGHT. THE MOTOR WAS RUNNING, THE CAR WAS IN DRIVE GEAR, AND MY FOOT WAS ON THE BRAKE. I WAS ABLE TO QUICKLY BRING THE CAR UNDER CONTROL. A SECOND EVENT OCCURRED IN 2012, MAY 15TH, AT 11:00 P.M. WHILE I WAS FULLY STOPPED AT A DRIVE THROUGH WINDOW. AGAIN THE MOTOR SURGED, THIS TIME WITH A LOUD SCREECHING SOUND. I APPLIED MAXIMUM BRAKE PRESSURE BUT THE CAR CONTINUED TO SURGE FORWARD, APPROXIMATELY SIX FEET. I SUSTAINED FULL FORCE PRESSURE TO THE BRAKE, THREW THE CAR INTO NEUTRAL GEAR, AND TURNED OFF THE IGNITION IN ORDER TO STOP THE CAR. I IMMEDIATELY DROVE IT HOME WHERE IT HAS REMAINED PARKED---EXCEPT FOR TWO EXCURSIONS TO THE SACRAMENTO JAGUAR DEALERSHIP SERVICE DEPARTMENT. *TR

Suspension
Filed Feb 18, 2013VA

VEHICLE LIGHT COMES ON INDICATING "LOW SUSPENSION". THE SITS NEARLY GROUND LEVEL, RIDES HORRIBLY. TOOK VEHICLE IN FOR REPAIR. SPENT OVER $4,500.00 (6 DAYS WITHOUT MY CAR) FOR PARTS AND LABOR FOR REPAIRS AND THE LIGHT IS ON AGAIN. I AM AT LOSS AND FRUSTRATED TO NO END!!!!!! *TR

Suspension
Filed Jan 22, 201349,900 milesCT

TL* THE CONTACT OWNS A 2004 JAGUAR XJ8. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, A WARNING LIGHT ILLUMINATED STATING THAT THE AIR SUSPENSION WAS AT HALTS AND THE SUSPENSION LOWERED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO A DEALER. AFTER DIAGNOSIS, THE CONTACT WAS INFORMED THAT THE AIR COMPRESSOR HAD FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND WAS LOOKING INTO THE MATTER. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 49,900.

Suspension
Filed Oct 4, 201259,759 milesMO

TOOK VEHICLE OUT TO FUEL UP AND DROVE HIGHWAY TO OTHER LOCATIONS. NOTICED IT WAS SLIGHTLY LOWER ON THE RIGHT PRIOR TO TAKING IT OUT. VEHICLE STARTED TO SHAKE ON RIGHT SIDE LIKE TIRE WAS GETTING LOW. I HAD TIRE CHECKED FOR ANY LEAKS AND EVERYTHING WAS GOOD. ON MY WAY BACK HOME THINGS GOT WORSE AND HAD TO SLOW DOWN TO NEARLY A CRAWL. LIGHT INDICATOR STATED THAT CAR WAS TOO LOW (NEARLY DRAGGING THE GROUND) AND THE SUSPENSION FAULT INDICATOR CAME ON SHORTLY THEREAFTER. FORTUNATELY, I WAS ABLE TO MAKE IT BACK TO MY GARAGE WITHOUT ANY DISASTROUS RESULTS TO MYSELF OR THE VEHICLE. I THINK IT IS INCREDIBLE THAT A $90,000 CAR OF THIS CALIBER , WITH ONLY 50,000 MILES ON IT HAS NO CREDIBLE VALUE TO IT AT ALL! THIS IS THE SECOND TIME THIS HAS HAPPENED TO THIS VEHICLE. THE REPAIR COST IS WELL INTO THE 3 TO 4 THOUSAND DOLLAR RANGE. I WOULD NEVER BUY ANOTHER ONE!!!!! *TR

Suspension
Filed Aug 15, 2012100,400 milesAL

TL* THE CONTACT OWNS A 2004 JAGUAR XJ8. THE CONTACT WAS TRAVELING 40 MPH WHEN THE REAR END OF THE VEHICLE STARTED TO BOUNCE. THE CONTACT MENTIONED THAT THE AIR SUSPENSION AND VEHICLE TOO LOW WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE PASSENGER SIDE REAR AIR BAGS FAILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WAS 100,400.

Suspension
Filed Dec 13, 201175,000 milesPA

I REPLACED THE SUSPENSION SYSTEM 2 YEARS AGO WHEN I LIVED IN GEORGIA BECAUSE I KEPT GETTING A MESSAGE THAT SAID THE VEHICLE WAS TOO LOW. I'VE SINCE MOVED TO THE NORTHEAST AND EVERYTIME THE TEMPERATURE GETS BELOW 40 DEGREES THE SUSPENSION LEAKS AIR AND THE VEHICLE IS LOWERED. AT THIS POINT THE VEHICLE IS UNSAFE TO DRIVE. ONCE THE DAY WARMS UP THE SUSPENSION BEGIN TO WORK AND THE CAR RISES TO A LEVEL THAT'S SAFE TO DRIVE. *TR

Suspension
Filed Nov 2, 201180,000 milesCA

ENTERING PARKING GARAGE, WARNING LIGHT APPEARS "VEHICLE TOO LOW" VEHICLE UNDERBODY SCRAPES ON GARAGE ENTRANCE. HAD VEHICLE TOWED TO MY INDEPENDENT JAGUAR DEALER. HE SAID LEFT FRONT STRUT WAS LEAKING AIR CAUSING THE ENTIRE SUSPENSION SYSTEM TO MALFUNCTION. HE ALSO INFORMED ME THIS NORMAL AND IF I REPLACE THE ONE THE OTHER STRUTS WILL DO THE SAME THING JUST A MATTER OF TIME. RECOMMENDED A KIT THAT WOULD ELIMINATE THE AIR STRUTS COMPLETELY. I AM FORCED TO REMOVE THE AIR STRUTS (AT A COST OF $3500.00) AS THERE IS NO WARNING WHEN THIS MAY HAPPEN AGAIN. I LOOKED FOR A RECALL NOTICE BUT FOUND NONE. DID FIND ALOT OF COMPLAINTS. I DON'T UNDERSTAND WHY THIS WOULD NOT BE A RECALL ITEM. THIS SEEMS TO BE A REAL SAFETY ISSUE IF THIS CONDITION WOULD HAPPEN AT A HIGH SPEED. WHEN A COMPANY GOES TO THE TROUBLE TO MAKE A KIT TO ELIMINATE THIS SO CALL "JAGUAR AIR SUSPENSION SYSTEM" . JAGUAR SHOULD BE EMBARRASSED. *TR

Vehicle Speed Control
Filed Apr 12, 2011115,000 milesFL

TL* THE CONTACT OWNS A 2004 JAGUAR XJ8. THE CONTACT STATED THAT THE VEHICLE EXHIBITED ABNORMAL ACCELERATION THREE TIMES WHEN APPLYING THE BRAKES. IN ORDER TO STOP THE ACCELERATION, THE VEHICLE WAS SHIFTED INTO NEUTRAL. THE VEHICLE WAS NOT INSPECTED FOR THE FAILURE AND WAS NO LONGER BEING DRIVEN. THE FAILURE AND CURRENT MILEAGE WAS 115,000. UPDATED 11/16/11

20 of 54 complaints, reproduced as filed.

Across model years

Worst on record: 1998
YearComplaintsRecallsFiresDeathsAssessment
20064010Routine
20056000Routine
2004 — this page54110Routine
20033100Routine
20022100Routine
200113110Routine
199911100Routine
199883110Routine

Compare every XJ8 year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: May 19, 2006. Source: NHTSA Office of Defects Investigation.