2017 International Durastar

Routine

Owners filed 1 complaints about this vehicle with federal regulators, most often about the air bags. It has been recalled 6 times.

What fails
ComponentReportsCrashesFiresInjuries
Air Bags1
101

6 safety recalls

Part 573 reports
Electrical System › Wiring23V248000
Filed Apr 6, 202342,054 vehiclesNavistar, Inc.

Defect. Navistar, Inc. (Navistar) is recalling certain 2016-2017 International TranStar, 2017-2019 International ProStar, International LoneStar, 2017-2020 International DuraStar, WorkStar, and 2018-2019 IC Bus HC Commercial buses. The heating, ventilation, and air-conditioning (HVAC) blower motor circuit may have an insufficient wiring terminal that can overheat.

Risk. An overheated electrical circuit can increase the risk of a fire.

Remedy. Dealers will replace the HVAC blower motor load circuit wiring terminal, free of charge. Owner notification letters are expected to be mailed June 5, 2023. Owners may contact Navistar's customer service at 1-800-448-7825. Navistar's number for this recall is 23510.

Engine and Engine Cooling › Engine › Engine Control Module (ecu/Ecm) › Software20V810000
Filed Dec 23, 202017,213 vehiclesNavistar, Inc.

Defect. Navistar, Inc. (Navistar) is recalling certain 2019-2021 International MV, 2020-2021 International HV, 2014-2020 International DuraStar and 2015-2018 International WorkStar vehicles. When the parking brake is applied and the automatic transmission is still in the drive or reverse position and the stationary PTO switch is engaged by the operator, the engine may rev and overcome the parking brake's ability to keep the vehicle from moving.

Risk. Unexpected Vehicle movement can increase the risk of a crash or injury.

Remedy. Navistar will notify owners, and dealers will update the parameters in the Cummins ECM for feature codes 12VXT or 12VXU that enables the PTO neutral interlock, free of charge. The recall began February 17, 2021. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 20510.

Fuel System, Diesel › Pre-heater20V219000
Filed Apr 17, 202027,421 vehiclesNavistar, Inc.

Defect. Navistar, Inc. (Navistar) is recalling certain 2017-2020 International WorkStar and International DuraStar, 2018-2019 IC 1300 FBC Commercial and IC HC Commercial, 2018-2021 IC CE Commercial, International MV and International HV, and 2019-2021 IC TC Commercial buses with Cummins B6.7 diesel engines with a fuel module option number FS90301 or FS90453. The electric fuel heater within the fuel module may overheat and cause plastic in the fuel heater to melt and potentially catch fire. It may also lead to engine stalling.

Risk. A fire increases the risk of injury. An engine stall can increase the risk of a crash.

Remedy. Cummins will notify the affected Navistar customers and dealers will disable the fuel heater by either installing a plug in place of the heater or otherwise rendering the fuel heater inoperable and removing the fuse supplying electrical power to the fuel heater and installing a cover over the wire harness connector, free of charge. The recall began May 28, 2020. Owners may contact Cummins customer service at 1-800-286-6467.

Fuel System, Diesel › Pre-heater19V216000
Filed Mar 20, 201923,122 vehiclesNavistar, Inc.

Defect. Navistar, Inc. (Navistar) is recalling certain 2017-2020 International DuraStar and WorkStar, 2018-2020 IC Bus CECB, International HV and MV, 2018-2019 IC Bus 1300 FBC and HCCB, and 2019-2020 IC Bus TCCB vehicles equipped with Cummins B6.7 diesel engines with fuel module option number FS90301 or FS90453. The electric fuel heater within the fuel module may overheat and cause plastic in the fuel heater to melt and potentially catch fire. It may also lead to engine stalling.

Risk. A fire increases the risk of injury. An engine stall can increase the risk of crash.

Remedy. Cummins will notify the affected Navistar owners. Cummins dealers will replace the fuel heater with a newly designed fuel heater, free of charge. The recall began May 2, 2019. Owners may contact Cummins customer service at 1-800-286-6467 or Navistar customer service at 1-800-448-7825.

Equipment17V792000
Filed Dec 11, 201710,195 vehiclesNavistar, Inc.

Defect. Navistar, Inc. (Navistar) is recalling certain 2000-2001 International 4700, 2000-2002 4900, 2001-2003 8100 (TranStar) and 9100I, 2002-2003, 2005, 2007-2009, 2012-2014 and 2016-2018 DuraStar, 2012 and 2014-2017 ProStar, 2014-2015 TerraStar, and 2018 LT trucks. These vehicles are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' fire extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Risk. In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy. Navistar will notify owners, instructing them to notify Kidde for a replacement fire extinguisher, free of charge. The recall is expected to begin February 9, 2018. Owners may contact Navistar customer service at 1-331-332-1590, or contact Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.

Parking Brake › Conventional › Mechanical › Linkage and Cable16V141000
Filed Mar 8, 20162,747 vehiclesNavistar, Inc.

Defect. Navistar, Inc. (Navistar) is recalling certain model year 2016 International 1300 trucks manufactured February 26, 2015, to May 12, 2015, 2016-2017 International DuraStar trucks manufactured January 28, 2015, to February 4, 2016, International TerraStar trucks manufactured January 28, 2015, to February 1, 2016, and 2016 IC AC transit buses manufactured January 28, 2015, to February 2, 2015. The metal connecting clip that connects the hand operated parking brake actuator cable to the intermediate parking brake cable may fail.

Risk. If the parking brake cable connection fails, the vehicle may unexpectedly roll, increasing the risk of injury or a crash.

Remedy. Navistar will notify owners, and dealers will replace the hand parking brake cable connector clips, free of charge. The recall began on May 3, 2016. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 16504.

What owners reported

Newest filings
Air BagsCrash1 injured
Filed Feb 2, 202270,000 milesVA

The contact owns a 2017 International 4300 company trailer. The contact stated that while the driver was driving at 35 MPH, the vehicle crashed into a road barrier and the air bags failed to respond. The contact did not provide further information. The contact did not know whether there was a warning light illuminated. The driver was able to exit the vehicle with the assistance of nearby drivers. The driver was transported to the hospital by emergency services. The driver sustained neck, back, shoulder, and hip injuries. A police report was filed. The vehicle was towed to a tow lot. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 70,000.

1 of 1 complaints, reproduced as filed.

Across model years

Worst on record: 2017
YearComplaintsRecallsFiresDeathsAssessment
20200400Routine
20190800Routine
20180900Routine
2017 — this page1600Routine
20160700Routine
20150600Routine
20141800Routine
201301200Routine
201201300Routine
201111000Routine
20100200Routine
20091200Routine
20080100Routine
20070100Routine
20050100Routine
20030100Routine
20020100Routine

Compare every Durastar year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Apr 6, 2023. Source: NHTSA Office of Defects Investigation.