Owners filed 3 complaints about this vehicle with federal regulators, most often about the structure. It has been recalled 3 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Structure › Frame and Members
1
0
0
0
Structure › Body
1
0
0
0
Structure
1
0
0
0
3 safety recalls
Part 573 reports
Service Brakes, Hydraulic › Foundation Components › Disc03V062000
Filed Feb 25, 200335,074 vehiclesInternational Truck & Engine Corporation
Defect. ON CERTAIN SCHOOL AND TRANSIT BUSES BUILT WITH BOSCH ZERO OFFSET PIN SLIDE (ZOPS) HYDRAULIC DISC BRAKES, THE ZOPS HYDRAULIC DISC BRAKES MAY EXPERIENCE CALIPERS STICKING IN THE APPLIED POSITION, WHICH CAN RESULT IN EXCESSIVE OR ABNORMAL HEAT GENERATION AT ONE OR MORE OF THE BRAKES.
Risk. THE COMBINATION OF THE FOLLOWING FACTORS MAY COLLECTIVELY RESULT IN AN UNREASONABLE RISK TO MOTOR VEHICLE SAFETY: POTENTIAL FIRE AT A WHEEL END, HIGH INCIDENT RATES OF STUCK CALIPERS, AND EVACUATION AND CONTAINMENT CONCERNS RELATING TO MULTIPLE PASSENGERS.
Remedy. INTERNATIONAL WILL NOTIFY ITS CUSTOMERS AND REPAIR THE BUSES FREE OF CHARGE. THE RECALL BEGAN OCTOBER 29, 2004.
Vehicle Speed Control › Accelerator Pedal96V239000
Filed Nov 27, 1996727 vehiclesInternational Truck And Engine
Defect. VEHICLE DESCRIPTION: SCHOOL BUSES EQUIPPED WITH THE INTERNATIONAL I6 ELECTRONIC ENGINE AND AN EXTRA THICK BUS BODY FLOOR. THE ACCELERATOR PEDAL TO FLOOR CLEARANCE IS APPROXIMATELY 1.2 INCHES WITH A STANDARD BUS BODY FLOOR. HOWEVER, SOME CUSTOMERS ORDERED AN ADDITIONAL 3/4 INCH THICK FLOOR AND EXTRA THICK FLOOR MATS TO SERVE AS INSULATION IN COLD CLIMATES. WHEN THIS EXTRA FLOORING IS USED, THE BOTTOM EDGE OF THE ACCELERATOR PEDAL, WHEN DEPRESSED, CAN COME IN CONTACT WITH THE FLOOR.
Risk. SHOULD THE ACCELERATOR PEDAL CONTACT THE FLOOR, THE PEDAL COULD GET CAUGHT AND NOT RETURN TO THE IDLE POSITION INCREASING THE RISK OF A VEHICLE ACCIDENT.
Remedy. DEALERS WILL INSPECT THE FLOORING ON THESE BUSES TO INSURE THERE IS A MINIMUM OF 1/4 INCH CLEARANCE. ON BUSES WITH LESS THAN 1/4 INCH CLEARANCE, THE DEALER WILL REMOVE THE PEDAL AND CUT OFF THE BOTTOM OF THE PAD TO OBTAIN THE PROPER CLEARANCE.
Suspension › Rear96V240000
Filed Nov 27, 1996233 vehiclesInternational Truck And Engine
Defect. VEHICLE DESCRIPTION: SCHOOL BUSES AND HEAVY DUTY TRUCKS EQUIPPED WITH REAR AXLE ASSEMBLIES PRODUCED BY DANA SPICER. CERTAIN REAR AXLE ASSEMBLIES WERE IMPROPERLY HEAT TREATED WHICH COULD ALLOW PINION BREAKAGE AT THE PINION THREADS.
Risk. CRACKS CAN INITIATE AND RESULT IN SEPARATION OF THE THREADED END OF THE PINION RESULTING IN SEPARATION OF THE YOKE AND DRIVE LINE FROM THE REAR AXLE INCREASING THE RISK OF A VEHICLE ACCIDENT.
Remedy. DEALERS WILL REPLACE THE REAR AXLE CARRIER/PINION ASSEMBLY.
What owners reported
Newest filings
Structure › Body
Filed Aug 1, 2007TX
TL*THE CONTACT'S COMPANY OWNS A 1997 INTERNATIONAL 3800. WHEN THE VEHICLE WAS INSPECTED, THE CONTACT NOTICED THAT THE VEHICLE'S FRAME WAS CRACKED AND RUSTED. THE CRACK OCCURRED WHERE THE CAB MOUNTS TO THE FRAME AND WAS VISIBLE WHEN THE HOOD WAS LIFTED. THE FAILURE MILEAGE, VIN, ENGINE SIZE, AND PURCHASE DATE WERE UNKNOWN. THE CURRENT MILEAGE WAS 145,000.
Structure › Frame and Members
Filed Aug 1, 2007TX
TL*THE CONTACT'S COMPANY OWNS A 1997 INTERNATIONAL 3800. DURING PM SERVICE, THE CONTACT NOTICED THAT THE VEHICLE'S FRAME WAS CRACKED AND RUSTED. THE CRACK OCCURRED WHERE THE CAB MOUNTS TO THE FRAME AND WAS VISIBLE WHEN THE HOOD WAS LIFTED. THE FAILURE MILEAGE, VIN, ENGINE SIZE, AND PURCHASE DATE WERE UNKNOWN. THE CURRENT MILEAGE WAS 123,000. UPDATED 08/28/07.
Structure
Filed Aug 26, 1997AL
DRIVER'S FOOT WELL AREA GETS VERY HOT (OVERHEATED) IN THE FLOOR AREA, AND MAKES IT VERY UNBEARABLE FOR THE DRIVER TO OPERATE THE BUS. HAS A 466 E ENGINE. HAS 34 SCHOOL BUSES IN THIS SERIES. *AK
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Feb 25, 2003. Source: NHTSA Office of Defects Investigation.