“On June 16, 2025, I dropped my 2012 Hyundai Santa Fe GLS (VIN: [XXX]) off at Larry H. Miller Southwest in Albuquerque, NM for NHTSA safety recall #20V746000 (Theta II engine connecting rod bearing failure). It has now been over one week with zero communication from the dealership regarding the status of my vehicle. When I attempted to follow up by phone I was unable to reach anyone in the service department.”
Owner complaint, filed Jun 22, 2026
“My engine stalls while driving. Now engine is knocking real loud. Then stall again. My safety and others drivers safety because my engine stalls could cause a crash, wreck. Mechanic listened to engine, said engine is knocking and stalling, this is a safety issue. Vehicle has not been inspected by manufacturer, or others. No warning lights, symptoms, Monday December 30, 2024.”
Owner complaint, filed Jan 8, 2025
Complaints and recalls over time
By year of filing
All complaintsAbout the engineRecall (red: the engine)NHTSA investigation opened
Complaints about the 2012 Santa FE peaked in 2021, with 43 filed that year. Owners had filed 130 complaints about the engine before the first recall that covers it, 20V746000 in December 2020; 79 more have come in since. In 2026 owners filed 7 so far.
Filed Dec 1, 2020128,948 vehiclesHyundai Motor America
Defect. Hyundai Motor America (Hyundai) is recalling certain 2015-2016 Veloster, 2012 Santa Fe, 2011-2013 Sonata Hybrid, and 2016 Sonata Hybrid vehicles. The connecting rod bearings inside the engine may wear prematurely, which over time can result in engine damage.
Risk. A damaged engine can increase the risk of a fire or it can cause an engine stall, increasing the risk of a crash.
Remedy. Hyundai will notify owners, and dealers will inspect the engine. If bearing damage is found, the engine will be replaced. Dealers will also install a software update containing a new Knock Sensor Detection System (KSDS). Repairs will be performed free of charge. The recall began March 31, 2021. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 198.
All 1 campaign on file, newest first.
NHTSA investigations
Office of Defects Investigation
Before a recall there is often an investigation: NHTSA opens one when complaints or manufacturer data point to a safety defect. 6 name the 2012 Santa FE.
Loss of Motive PowerDefect petition DP22003Closed
Opened Sep 12, 2022Closed Dec 12, 2023engine
The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional …
Engine FiresEngineering analysis EA21003Closed
Opened Dec 22, 2021Closed Feb 5, 2024Led to recall 23V877engine
On March 29, 2019, the Office of Defects Investigation (ODI) opened two Preliminary Evaluations (PE19-003 on Hyundai and PE19-004 on Kia) to broadly investigate incidents of non-crash fires (regardless of origin or operational status of the vehicle) on various model year Hyundai and Kia vehicles. During the PE investigations, Hyundai and Kia issued several recalls to address vehicle fires, including those due to engine failures involving various engine types. The remedies for the engine failure recalls typically involve engine inspection (to detect existing damage), and if necessary, engine …
Throttle control system vulnerabilitiesDefect petition DP21003Closed
Opened Nov 12, 2021Closed Jun 20, 2023throttle and acceleration
The Office of Defects Investigation (ODI) of the National Highway Traffic Safety Administration (NHTSA) received a petition letter dated October 10, 2021, requesting an investigation of possible defects in the electronic throttle control (ETC) system on certain Kia vehicles resulting in the opening of DP21-003. Accordingly, Model Year (MY) 2005-2016 Kia Optima/K5, MY 2006-2015 Kia Sorento, MY 2007-2016 Hyundai Elantra, MY 2007-2016 Hyundai Santa Fe, MY 2006-2015 Hyundai Sonatas are all part of the subject population. The petition was originally filed as a Vehicle Owner Questionnaire that can …
Opened Mar 29, 2019Closed Dec 22, 2021Led to recall 20V061000electrical system
During this Preliminary Evaluation (PE), the Office of Defects Investigation (ODI) assessed the scope, frequency and potential safety-related consequences of non-crash vehicle fires caused by both engine failures and failures of other vehicle systems/components in model year (MY) 2011-2014 Hyundai Sonata and Santa Fe vehicles equipped with Theta II and Lambda II engines (approximately 1.3 million vehicles). ODI also reviewed field data of other Hyundai vehicles equipped with Theta II, Gamma, Nu and Lambda engines (approximately 4.8 million). As a result of this PE, Hyundai has issued NHTSA …
Opened Aug 21, 2018Closed May 10, 2019Led to recall 18V907000electrical system
In a letter dated June 11, 2018, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a safety defect investigation into non-collision related fires on model year (MY) 2011-2014 Kia Optima and Sorento, and Hyundai Sonata and Santa Fe vehicles. In a letter dated July 24, 2018, CAS requested that MY 2010-2015 Kia Soul vehicles be added to the petition. CAS stated that there is a higher number of complaints to NHTSA regarding non-crash fires on these vehicles compared to other similar vehicles. The Office of Defects Investigation …
Scope and TimelinessRecall query RQ17004Closed
Opened May 18, 2017Closed Dec 22, 2021Led to recall 17V226000engine
NHTSA opened Recall Query (RQ) 17-004 to investigate the timeliness and scope of Hyundai?s Theta II GDI engine recalls (Recall Nos. 15V-568 and 17V-226), and Hyundai?s compliance with reporting requirements. On November 23, 2020, the Agency entered into a Consent Order with Hyundai to administratively resolve NHTSA?s assertions of violations of law in connection with RQ17-004. NHTSA?s assertions included that Hyundai may be liable for civil penalties on multiple grounds, including the untimeliness of Recall Nos. 15V-568 and 17V-226, inaccuracies in Hyundai?s recall reports, and that a …
Technical service bulletins
101 on file
Repair instructions the manufacturer sent its dealers for the 2012 Santa FE. Not recalls: the fix is usually free only while the car is under warranty.
This TSB references the Op codes to use for claim submission and the Parts required based on the vehicle’s inspection results from TSB 22-01-023H (DTC P1326 – Engine Bearing Inspection/Engine Replacement) or the latest version.
This TSB references the Op codes to use for claim submission and the Parts required based on the vehicle’s inspection results from TSB 22-01-023H-2 (DTC P1326 – Engine Bearing Inspection/Engine Replacement) or the latest version.
24-01-068HService campaignAug 19, 2024engine
Hyundai is conducting a campaign to enhance the knock sensor software to detect abnormal engine bearing noise before potentially severe engine damage occurs. If abnormal engine bearing noise is detected, the Malfunction Indicator Lamp (MIL) will blink continuously, and the vehicle will be placed in Engine Protection Mode allowing the customer to drive to …
24-01-009H-1Service campaignMay 10, 2024electrical system
A class settlement against Hyundai Motor America (“HMA”) that had alleged that certain 2011 – 2022 model year Hyundai vehicles that were not equipped with an engine immobilizer (called the “Class Vehicles”) contain design flaws, including the failure to manufacture the Class Vehicles with an anti-theft device called an engine immobilizer, that make them …
Some vehicles equipped with internal combustion engines may exhibit higher-than-expected engine oil consumption. This bulletin outlines the combustion chamber cleaning procedure for vehicles diagnosed with this condition. All internal combustion engines consume some engine oil during normal operation, depending on driving conditions and mileage, and this …
Certain vehicles equipped with internal combustion engines may exhibit higher-than-expected engine oil consumption. This bulletin provides the inspection and repair procedures for vehicles exhibiting this condition. All internal combustion engines consume engine oil as part of normal engine operation. Oil consumption rates may vary based on mileage, …
This bulletin provides important checkpoint guidelines when performing engine oil and filter change services.
Showing the newest 6 of 35 bulletins about the engine, and any warranty extensions or service campaigns.
Crash test ratings
NHTSA 5-star safety ratings
Version tested
Overall
Frontal
Side
Rollover
Rollover risk
2012 Hyundai Santa Fe SUV AWD
★★★★★
★★★★★
★★★★★
★★★★★
16.9%
2012 Hyundai Santa Fe SUV FWD
★★★★★
★★★★★
★★★★★
★★★★★
17.4%
New Car Assessment Program results for this model year. Ratings compare cars of similar size and weight only.
What owners reported
Newest filings
Exterior Lighting
Filed Oct 21, 2026FL
THIS CAR IS MADE TO HAVE WATER GO INTO THE REAR TAIL LIGHTS,THEN KEEPS SHORTING OUT MY BRAKE LIGHTS. I HAVE TO DRIVE WITH 0 BRAKE LIGHTS, EXCEPT FOR THE TOP BAR ONE. WHEN I REPLACED THEM, IT SHORTED THEM OUT AGAIN AND HAS BEEN THIS WAY THE ENTIRE TIME I HAVE HAD THIS CAR. THE CAR SHOULD NOT BE MADE TO HAVE WATER GO DIRECTLY INTO THE TAIL LIGHT WHEN THE TRUNK DOOR IS LIFTED, YOU CAN SEE IT AND GOES INTO THE RIGHT REAR TAILLIGHT BUT THEN SHORTED BOTH OF THEM OUT. I CANNOT KEEP REPLACING MY TAIL LIGHTS NOR SHOULD I HAVE TO! IT IS DANGEROUS FOR ME TO HAVE TO DRIVE WITH 0 BRAKE/TAIL LIGHTS. THIS CAR WAS MADE INCORRECTLY AND THEREFORE SHOULD BE RECALLED BEFORE I GET REARENDED AND HURT! DRILLING HOLES IN BOTTOM OF TAIL LIGHTS DID NOT WORK OR SOLVE ISSUE EITHER.
Exterior Lighting › Tail Lights
Filed Oct 19, 2026FL
The contact owns a 2012 Hyundai Santa Fe. The contact stated that while driving at an undisclosed speed, the rear taillights failed to function as intended. The contact stated that while driving at night, law enforcement performed a traffic stop because the rear taillights were inoperable. The dealer was notified of the failure. The contact stated that the failure was a result of the manufacturer's vehicle design, which allowed water to enter the taillight housing. In addition, the contact stated that the failure was persistent. The failure mileage was unknown.
Structure
Filed Aug 17, 2026130,000 milesNY
The contact owns a 2012 Hyundai Santa Fe. The contact stated that the underbody of the vehicle was rusted from living in an area where anti-icing agents were heavily used. The contact associated the failure with Hyundai Service Campaign 947. The dealer was contacted and stated that the vehicle was previously repaired under Hyundai Service Campaign 947 in 2017. The manufacturer was made aware of the failure. The failure mileage was approximately 130,000.
Engine
Filed Jun 22, 2026NM
On June 16, 2025, I dropped my 2012 Hyundai Santa Fe GLS (VIN: [XXX]) off at Larry H. Miller Southwest in Albuquerque, NM for NHTSA safety recall #20V746000 (Theta II engine connecting rod bearing failure). It has now been over one week with zero communication from the dealership regarding the status of my vehicle. When I attempted to follow up by phone I was unable to reach anyone in the service department. Upon calling Hyundai corporate customer service I was informed that the dealership had a name discrepancy in my paperwork and my owner profile was not linked to my VIN in their system. The recall work has not begun. I was given a corporate case number but was told to call back the following day to check in rather than receiving a callback. The burden of all follow up has been entirely on me. This is my only vehicle. I have been without transportation for over a week affecting my ability to get to work. No loaner or rental vehicle has been offered or provided. My vehicle was brought in specifically for a federal safety recall involving a known engine defect that can cause fire or engine stall. The dealer’s handling of this recall has been completely unacceptable and I am requesting NHTSA intervention to ensure compliance. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Electrical System › Instrument Panel › Speedometer/Odometer
Filed May 11, 2026TX
The contact purchased a 2012 Hyundai Santa Fe. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 71,000 and at the time of registration, it was discovered that the mileage on the title 43,655 and the DMV informed her after their research was tempered with and they stated the mileage should be 143,655.
Structure › Body
Filed Mar 26, 2026PA
Rear subframe suddenly collapsed and broke due to extreme corrosion. Incident occurred while driving, allowing rear wheel to turn out causing loss of control. Luckily I was traveling at a low rate of speed and nobody was hurt. Found rear subframe was completely rotten out and collapsed on the driver side. Vehicle is now completely undrivable and has to be towed. Found that there was a recall/service program from Hyundai (campaign #947) and my vehicle was affected. I called my local dealership to schedule an inspection appointment regarding the recall. Dealership told me I had to call Hyundai customer care. I called customer care on Tuesday and my claim was escalated. The representative told me that I would be contacted by Hyundai within two days. I have not received any correspondence from the case manager. Called Hyundai Customer Care once more and the representative told me that they can't contact claims representatives directly and I would have to wait until they decide to call me.
EngineFire
Filed Mar 9, 2026WI
The engine rod broke creating a big whole in the engine which caused the engine and underneath of car to start on fire. There was a massive recall for this same issue in 2021-2023 for the year car! It is available for inspection! Yes safety was at risk, the car was on fire on the Highway in the middle of rush hour. The problem was confirmed by Progressive and I contact Hyundai. The car was inspected by the police and insurance company. No lights, messages and the car was running fine before the fire!
EngineFire
Filed Nov 21, 2025RI
My 2012 Hyundai Santa Fe caught fire on October 29, 2025. Prior to this, the dealership completed one recall but left another open. Hyundai denied my claim and refused to provide the inspection report. I am filing this complaint because I believe the incomplete recall may be related and I want NHTSA to review the issue.
Engine and Engine Cooling
Filed Sep 30, 2025133,000 milesMT
The contact owns a 2012 Hyundai Santa Fe. The contact stated that while driving 80 MPH, the vehicle made an abnormally loud banging sound, and there was smoke coming from underneath the hood and through the A/C vents, which blocked the visibility of the roadway. The contact was able to pull over to the side of the road. Upon inspecting the vehicle, the contact noticed that a significant amount of oil was leaking from the vehicle. There was no warning light illuminated. The vehicle was towed to the residence. The contact became aware that the VIN was included in NHTSA Campaign Number: 20V746000 (Engine). The dealer was contacted about the recall repair. The manufacturer was notified of the failure and advised the contact to tow the vehicle to the dealer for repair, and a case was filed. The manufacturer informed the contact that the repair could not be covered under the recall due to the vehicle having a Branded Title; however, the contact stated that the Branded Title was issued because the vehicle had sustained cosmetic damage from hailstone impact. The failure mileage was 133,000.
Engine
Filed Aug 11, 2025CT
The carrier bearing failed and caused the engine to lock up while driving, thankfully we weren't on a busy road and were able to coast off the road. There was no prior light that appeared. We are just thankful it wasn't our 16 year old, newly licensed driver for whom we purchased the vehicle, driving. It has not been looked over by the dealership yet as they have failed to return any phone calls. I have made 4 calls in the last two weeks that have gone unanswered. To which one person i spoke with (not the one i needed to speak with) said 'your should go get your money back'.
Engine
Filed Jul 22, 2025NY
Engine light was blinking. Hearing grinding from the front. Steering locked up. I was able to pull over safely. Called tow truck. The mechanic diagnosed it said it needed a new engine. The car has 106,000 miles on it.
Electrical System
Filed May 27, 2025FL
In November 2024, my car engine failed. I came out of a store, turned key, all the dash lights lit up, and loud clanging but unable to drive. Car towed several times and told by 2-3 places the engine was “out” and there was a Hyundai recall aon 2012 Santa Fe. A Hyundai dealer had my vehicle, contacted Hyundai and was told it “wasn’t in recall.” Had to pay repair entirely myself on disability income. The vehicle subsequent to this had electrical problems and the car shut off while driving countless times, even highway doing 65-70. Paid for alternator twice and new battery, two battery jump boxes, and car continues to have severe electrical issues and highly unsafe to drive. I am broke and facing losing the car altogether and suffered lack of housing for 2 months and inability to pay my bills. All invoices are not included with this complaint.
Engine
Filed Mar 17, 2025IL
I was contacted by Auffenberg Hyundai in OFallon IL in October of 2024 to schedule recall work. On 10/23/24, the car was dropped off in working condition to the dealership for that recall (engine software update). The day after the vehicle was returned, the check engine light came on and the vehicle went into "limp mode". I returned it to the dealership 10/24/24. They changed the knock sensor and I picked it back up on [XXX]. On the same date, the check engine light came on and vehicle went back into "limp mode". Car was returned to dealership 10/28/24, due to the issue being after hours and on a weekend. They tested it and reset software. I did not get vehicle back until 1/3/25. On [XXX], the check engine light came on again and vehicle went into "limp mode". Car was returned to the dealership and now it is 3/17/25 and I still have no resolution. The vehicle is unsafe to drive because in "limp mode" you cannot go above a certain RPM level. Pulling out into traffic is dangerous when your vehicle just will not accelerate. If this were to happen on the interstate, then it could be catastrophic. The dealership has been able to reproduce this issue, but offers no fix as they state that they are being limited by corporate Hyundai. A corporate claim was made but Hyundai is unwilling to fix an issue they caused. In essence, the recall broke my vehicle and corporate Hyundai has decided to do nothing. Note: All records for repairs and dealership/corporate communications are with Auffe
Electrical System
Filed Jan 21, 2025AZ
Windows issues multiple times. The first time the driver side front window would occasionally go up then automatically down when I tried to raise the window. Likewise when I tried to open the window it would go up and down. Dealer couldn’t identify a problem since it was occasionally an issue. Then when it finally no longer worked at all it was repaired. Now the driver side window has malfunctioned for the second time with no warning stuck in the closed position. I also had the driver side rear window malfunction. The window just dropped down into the door without warning and without trying to operate it at all. The dealer fixed the first two instances but not the third. I’m guessing it may have been covered under the 10 yr warranty in the past. My fault I guess I should have brought my car to the dealer in 2020 when it happened. (COVID and other reasons)
Engine
Filed Jan 8, 2025GA
My engine stalls while driving. Now engine is knocking real loud. Then stall again. My safety and others drivers safety because my engine stalls could cause a crash, wreck. Mechanic listened to engine, said engine is knocking and stalling, this is a safety issue. Vehicle has not been inspected by manufacturer, or others. No warning lights, symptoms, Monday December 30, 2024.
Engine
Filed Nov 30, 2024WA
NHTSA Recall #20V746000 2012 Hyundai Sonata Manufacture Recall #198 Connecting Rod Bearing failure leading to possible road side fire. Possible risk of injury or death. Hyundai has been contacted twice about recall. Claim they have no responsibility to comply with recall. They closed the dealership where the car was purchased new. They offer two other dealers that are located in other cities. One requires driving a distance of over 200 miles. The other requires round trip ferry travel. Mileage would still be approximately 150 miles plus ferry expense plus fuel expense and possible an over night lodging at $150 to $200 per night and one to two day obligation. It is a total lie that Hyundai will correct their negligence at no cost to the owner. Their first representative informed me that all transportation cost were the owners responsibility. Regardless of the apparent negligence and obvious risk to the public safety, the company apparently disregarded an engine flush after maching as a cost saving practice. I believe every qualified machinest would know that metal chips left over from this process could not left in a finished motor. Just stupid but might have saved a few dollars. I'm a [XXX] man with [XXX] and [XXX] that make sitting for hours impossible. There is no one willing or able to spend this time commitment no money laying around for this expense. Hyundai knows that. Very fast to say "Not my PROBLEM. Car has very low mileage. Engine check light is on. Hyundai will not
EngineFire
Filed Nov 12, 2024NY
My engine caught on fire in the middle of the night ([XXX] on [XXX]). The fire department was called by my building’s security and they came to put out the fire. The security footage shows that the car engine caught on fire for no apparent reason. The fire department did not identify any foul play or vandalism nor did the security camera footage. Unfortunately since my car has been paid off, I only had liability coverage and could not get the coverage to assess. I had to junk the car. No one was hurt but there was broken glass and some parts around the parking lot due to fire and fire department having to shatter and pry open the engine bay. Please advise if someone can help me in my situation. Also this should be made aware to Hyundai. There was a recall but I was never notified. Nor does any recall history show up for this. See article: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Electrical System › 12v/24v/48v Battery
Filed Oct 4, 202445,000 milesVA
The contact owns a 2012 Hyundai Santa Fe. The contact stated that the vehicle was experiencing electrical failures. The contact stated that the 12 Volts battery was replaced several times. Additionally, the contact stated the battery terminals were corroded only few weeks after the battery replacement. The vehicle was taken to several independent mechanics, where the cause of the battery failures could not be determined. The battery was replaced; however the failure persisted. The vehicle was not repaired. No further information was provided. The manufacturer was not notified of the failure. The failure mileage was approximately 45,000.
Fuel/Propulsion System
Filed Jul 24, 2024NJ
Getting occasional knocking sound while vehicle is running and immediately even when the vehicle is turned off. Sound is emanating from the rear of the vehicle (gas tank).
Electrical System
Filed May 20, 2024NV
Purchased this used 2012 Santa Fe directly from Hyundai last January (2023) We have had to continually fill it up with oil. Two months ago, driving to work and the car stops accelerating and felt like the “power was going out”. I was on a busy highway early in the morning when it died on me. Took it to a nearby mechanic and it threw engine failure pins. There was no oil so we added more oil and it drives but will not exceed 50 mph and goes out at any given time.
Engine
Filed May 3, 2024TX
I have complained about this previously to recall, and it's doing it again. My engine shut off while driving its happened on the Fred harrman bridge twice now. All the dashboard lights come on and the engine shuts off I had to put it in neutral and restart it. It very dangerous and scarey experience. Also one of my passerger head light doesn't come on sometimes and the back driver side tail light. I can get out and hit it then it will come on. I have been pulled over by the police for it once before I told them it works just hit it. He did told me to get that fixed and gave me a warning. I can't afford to eletbeledtrical done little alone an engine please help. Call should have the first report as well.
Engine
Filed Apr 19, 2024CA
I took my 2012 Hyundai Santa Fe into the dealership on March 7, 2024. The engine had failed due to the failure of the connecting rod bearing that is under recall. On April, 6th 2024 I was called that my car was ready. As I got into the car there was a coffee cup, a water bottle, and a long nose plier left in my vehicle. Then I noticed that the tire pressure warning light was on. I went back to the service department, and they went to refill the air. Note the paperwork shows that it had already been done. I got the car back and proceeded to leave, I traveled about two blocks before turning around. The right front turn light was out, and the car made a vibrating noise, and didn't have the same feel as before I had the engine problem, they took it back in to look at the vehicle again. They fixed the turn light. Told me the problem with the TPMS was the batteries inside it. As for the vibration and poor handling I was told the vehicle needed new motor mounts, and said they would fix it for three thousand dollars. Looking up the part numbers of these motor mounts, they are labeled as engine mounts, the engine is what was replaced. None of these problems existed before I brought my car in. The last item on the paperwork was that of a multipoint inspection. If they had inspected my vehicle, these problems would have been found before returning my car to me. I don't feel safe driving my car.
Engine
Filed Mar 20, 2024TX
Engine will RANDOMLY CUT OFF AND IT WOULD DO THAT EVEN WHEN IN DRIVE LIKE IT WASNT GETTING GAS. The dash board would light then continue going WOULD START RIGHT BACK AWAY AND HAS DONE THAT EVER SINCE.i purchased it I ALSO HAD THE O2 CENSOR REPLACED AS WELL. THE TIRES ARE AWFUL THE SUSPENSION. Electrical Problems I have to hit my headlight to come on before I leave when it's dark. Sometimes when I first start driving it pulls me to the right not like wheel balancing . But pulld then back to driving . One last thing I went in for recall update or something. The mechanic say hell do the update and drive the car if it has a problem going in drive they had to replace a sensor or something my car wouldn't move they were going to fix it and give me a loaner car . The guy said let me try something he did then the car started to drive. They were supposed to replace something and didn't. My engine light came on and stayed on I complained to him he just cleared the code it came back on and has been on every since. I told him it want on before I got here he said well it wasn't from anything they did. But it was.
Engine
Filed Mar 13, 2024WI
My 2012 Santa Fe check engine light came on a few weeks ago and put the car into engine protection mode. This car is less than 15 years old, has under 150,000 miles, has had reasonable upkeep. I am only the second owner. I was able to check the code myself and did so. It was P1326, which in a Hyundai vehicle means that there's a problem with the connecting rod bearings and it needs to be taken to the Hyundai dealership while in limp mode. I did so and they replaced the knock sensor, cleared the code, and sent me on my way. The check engine light came back less than a week later, same issue. The dealership told me that at this stage the Hyundai tech repair line suggests replacing the engine at an enormous cost. However, because my car can pass the BCT (bearing clearance test) Hyundai will not pay for the replacement of the engine because it cannot be said that the connecting rod bearings are the issue. When I asked why I needed to replace the engine, the service advisor was unable to explain which part of my engine was broken and just that it all needed to be replaced or the car would continue to show code P1326 and go into engine protection mode, rendering it unusable. This has been incredibly unsettling for me as a recently separated mother of two. I have been without my vehicle and without income for weeks while trying to contact Hyundai. They are claiming this repair has nothing to do with the THETA II engine recall out for my model year. All advisors have been pressuring
Electrical System
Filed Dec 4, 2023NJ
Coincidentally after 11-months after a software update for that knock sensor now I do have a problem with that knock sensor by having to be replaced. Total cost of repair: $643.90 (Vehicle broke down, my SUV went into limp mode meaning loss of power/acceleration, I needed a tow. The engine malfunction indicator light in the dashboard was blinking on & off.)
Electrical System
Filed Oct 18, 2023AK
Per the mandated law in September of 2001 all vehicles sold in the United States are required to have a trunk release on the inside. The 2012 Hyundai Santa Fe does not. The 2012 Hyundai Santa Fe small SUV are very known for the lights to go out due to condensation in the tail lights. So needless to say it was built poorly as an owner like myself has to constantly change the tail lights or be rear-ended because I have NO brake lights. To me this is a serious issue. One that Hyundai has failed to correct. However, I recently took my vehicle in to be serviced and to have the tails lights changed. The dealership Lithia Hyundai of Alaska informed me they could not do them because I had to much water in the tail light cover and that they couldn't get into the trunk due to my junction box having failure. Well I suggested they fix the light cover and change the bulbs so I wouldn't get hit from the back. Service advise there was NO way to open the trunk from the inside. That I had to pay 5000.00 to fix one part to be able to open the trunk. I advised that was illegal per NHTSA and they stated they never heard of that. I would like to make this complaint because even though I cannot get one thing fix I should still be able to get my trunk open from the inside, to fix my brake light bulbs.
Tires › Temporary/Emergency Spare Tire
Filed Aug 9, 2023160,250 milesVA
The contact owns a 2012 Hyundai Santa Fe. The contact stated that while driving 25 MPH, the vehicle made an abnormal sound. No warning light was illuminated. The contact looked in the rear-view mirror and became aware that the spare tire had detached from the vehicle. The contact was able to drive to the dealer. The vehicle had not been diagnosed due to a diagnostic fee being charged. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 160,250.
Engine
Filed Aug 2, 2023AZ
Have to put oil in the engine every 4-6 weeks. Car burns oil quickly. Exhaust smokes. Replaced pcv valve and that did did not resolve the smoking/oil consumption despite being told that was the issue. Now being told I need 1100 in engine cleaning costs to remove sludge due to the oil not circulating properly. I have to constantly monitor the engine oil. Told my warranty does not cover the cleaning to resolve issue. Car smokes often upon turning it on
Suspension
Filed Jul 28, 2023OH
When my daughter returned home from college this summer I took her Santa Fe to a local shop for an oil change and other preventive maintenance. During the vehicle safety inspection, the mechanic noted the subframe and front suspension components were failing due to excessive corrosion and the Santa Fe was not safe to drive. My question is about the effectiveness of Campaign 947 - Underbody Corrosion Prevention Service. The countermeasure to the Hyundai subframe rusting issue appears to have not been an effective action to prevent the subframe's failure. The Corrosion Preventive Service was completed on our Santa Fe on Feb 13, 2018. Given the amount of corrosion on our Santa Fe, the Service Campaign was not effective, and the subframe failed due to corrosion. Both the independent shop and the Hyundai dealer indicated that the failed subframe would eventually lead to a catastrophic failure and possible loss of control of the vehicle. Given my daughter drives the Santa Fe from home to school on I70 I am glad the failure was identified early so the car could be repaired and prevent an accident.
Exterior Lighting
Filed Jul 1, 2023CO
Brake lights keep failing. Have replaced wiring harness, bulbs and brake switch twice now. Super unsafe to not have brake lights on your vehical
Unknown or Other
Filed May 23, 2023TX
Vehicle would not go in park only drive and neutral.
Engine
Filed May 10, 2023TX
I took my 2012 to Baytown Hyundai for a recall update. MPI Inspection (1) had no problem with the car before taking it in. They did inspection then it started running super slow would not pick up speed. They were going to give me a loner car. The mechanic tried update again then the car drove ok. Didnt even leave the parking lot engine light came on turned around he checked with BDO. Code P200A came up. They are saying it's my responsibility to fix it. There were no codes when I brought my car in. I read I should not drive the car with this code could damage it more . My heart is bad I have to get back and forth t my doctor appointments. How are they not responsible . It's to dangerous to drive it now.Please help.me
Engine
Filed May 1, 202373,000 milesNJ
The contact owns a 2012 Hyundai Santa Fe. The contact stated that while driving at an undisclosed speed, the check engine and oil warning lights were illuminated before the vehicle stalled. The contact stated that upon inspecting the vehicle, the oil displayed full. The contact then stated that the vehicle was towed to an independent mechanic where it was diagnosed that no oil pressure was detected, and the contact was informed by the technician of the NHTSA Campaign Number: 20V746000 (Engine) which was associated with the failure. The vehicle was not repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 73,000.
Engine
Filed Apr 12, 2023NJ
In June 2021 vehicle experienced engine failure at approximately 152,000 miles. Vin# not under Hyundai Engine recall however Hyundai covered new engine replacement under warranty extension due to failure. In November 2022 received notice for mandatory Knock Engine Sensor Detection Campaign, vehicle had approximately 163,000 miles. Was told this must be performed to prevent catostrophic engine failure. Once campaign was installed in December 202 vehicle immediately went into Drive Safe mode and Engine light came on. Returned to dealership 2 more times and each time vehicle went into Drive Safe mode with engine light. Diagnosis was the new engine was defective and needed to be replaced. New engine has under 12,000 miles. Vehichle is now unsafe to drive as it's in Drive Safe mode and needs engine replacement. Hyundai only agreed to cover 85% of the new engine cost as a goodwill. This is not satisfactory to the customer as a brand new engine, under 12,000 miles and 14 months failed and I do not feel I should be responsible for 15% of the cost to replace a defective engine. The fact that the engine light came on and vehicle went into Drive Safe mode immediately following the KSDS campaign installation means there was an existing defect in the engine that was only detected once the campaign was installed.
Engine
Filed Apr 6, 2023IL
My oil pressure sensor light wont turn off sometimes blinks on and off or stays on and I am concerned because it could be engine component or electrical. i have nott aken it to hyundai dealer do do an inspection
Engine
Filed Apr 5, 2023CA
After driving for a short time, the engine stalls while driving. We have taken the car to 4 different mechanics, including the Hyundai dealer and the issue has not been fixed. The car stalls every time it is driven.
Engine
Filed Mar 22, 2023199,000 milesGA
The contact owns a 2012 Hyundai Santa Fe. The contact stated while driving approximately 30 MPH, she heard an abnormal popping sound coming from the engine compartment. The contact stated that the vehicle stalled and failed to restart. The contact was unaware of a warning light being illuminated. The vehicle was taken to an independent mechanic who diagnosed the vehicle and determined that the engine had seized and needed to be replaced. The mechanic advised the contact that there had been a recall for the year, make and model of vehicle however, the VIN was not included. The mechanic related the failure to NHTSA Campaign Number: 20V746000 (Engine). The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 199,000.
Engine
Filed Feb 4, 2023MA
Driving on highway and car engine light came on then car engine kicked down like it was going to stall then drove normally then kicked down again . Kept kicking down , drove it home and shut it off. The car starts but is knocking and the engine light comes on and blinks constantly .
Electrical System
Filed Jan 30, 202384,000 milesGA
The contact owns a 2012 Hyundai Santa Fe. The contact stated that upon exiting the vehicle, all four doors and tailgate would lock independently. The contact stated that over some time, all four doors failed to unlock while outside the vehicle with the key fob. The contact was only able to unlock the driver’s side door with the key. The contact had initially taken the vehicle to a dealer where she was informed that the door actuator needed to be replaced; however, after the repair, the failure persisted. The contact then took the vehicle to an independent mechanic where it remained in their possession. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 84,000.
Electrical System
Filed Jan 19, 2023AL
I bought the car used and initially didn't have any issues with it. About a year into having the vehicle I saw that the battery light came on momentarily and then went off. Not noticing anything different with car I thought it was no issue initially. Got the car checked battery checked out after I noticed it happen a few more times but the battery passed testing. Eventually the right headlight stopped working. Thinking it was just an issue with the light I attempted to replace it but the light never came back on. Then the left turn signal stopped working. Got the car checked out and was told that the issue was more than likely an issue with the wiring, either a short or potentially burned wire. Took the car to my local dealer and was told the the headlight assembly was the issue and that it would about 1400 to 1500 dollars to replace. Told the dealer what I was told about the wiring issue and was told that I would have to pay for that and the headlight assembly if replacing the headlight assembly didn't fix the issue Managed to get the headlight assembly replaced on my own and the issue still persists. After initially changing the assembly the headlights worked, but on of the running lights wasn't as bright as it should have been. Here recently the right headlight is out again, along with the left taillight and left turn signal.
Engine
Filed Jan 17, 2023160,000 milesMT
The contact owns a 2012 Hyundai Santa Fe. The contact stated that after NHTSA Campaign Number: 20V746000 (Engine) was completed and driving at approximately 70 mph, there was a loud abnormal noise under the vehicle and the steering wheel began to shake. In addition, the dashboard was hot to the touch. The contact merged into the shoulder of the road and the vehicle suddenly stalled without warning. The vehicle was towed to the dealer who diagnosed that the rod bearing fractured and detached causing a hole in the engine. The engine and rod bearing needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 160,000.
Engine
Filed Sep 8, 2022174,067 milesFL
The contact owns a 2012 Hyundai Santa Fe. The contact stated that while her daughter was driving at an undisclosed speed, she heard a knocking sound coming from the vehicle. The vehicle was taken to the dealer, and a bearing test was performed; however, the vehicle failed the test. The contact was informed that the engine needed to be replaced. The contact was also informed that the vehicle had experienced the failure stated in NHTSA Campaign Number: 20V746000 (Engine) however, the VIN was not included in the recall. The vehicle was not repaired. The dealer stated that they were holding the engines for vehicles under the recall. The contact mentioned that an unknown software update was performed and the vehicle was serviced under TSB: TXXM. The manufacturer was contacted and stated that the vehicle was out of warranty. The failure mileage was 174,067.
Engine
Filed Sep 7, 2022FL
Engine stalled, shutting down both power steering and power brakes, restarted, stalled again and then never started again, while driving 70 mph on a major extremely busy thoroughfare (SR202 in Jacksonville, Fla.) in 05/13. Had vehicle towed to regular mechanic 05/16 who said engine blown, but under recall. Then towed to Jenkins Hyundai 05/19. They inspected vehicle, confirmed engine replacement based on TSB 21-01-022H testing (they gave me a copy) for recall 198. Jenkins then contacted me, replacement was denied approval by [XXX] PA#[XXX], because it listed as "scrap", that 198 is only a "recall campaign, not a safety issue", engine would cost $12,000,00. I found the 198 SAFETY notice online and took it to them, they said they couldn't do anything, I would need to contact Hyundai corp. Contacted Hyundai 06/01, assigned case number [XXX]. [XXX] from HMAusa (833-462-8722 x [XXX]) emailed asking for info, I returned email same day (06/01). [XXX] then emailed 06/07 and I responded both via phone and email same day. Jenkins Hyundai has since called asking what I intended to do. I called [XXX] and she confirmed vehicle listed as "scrap", but that Hyundai does safety recalls on rebuilt title vehicles to talk to dealer again. I uploaded to HMAusa photos of my insurance, registration, tags and even photos of my car at [XXX], copied also to [XXX] (the prior approval email for dealers) on 06/15. Told [XXX] "[XXX] confirmed safety work on rebuilt title vehicles", but they are waiting on
Engine
Filed Aug 1, 2022MD
The engine blow when I was driving smoke was come out in the bottle
Engine
Filed Jul 27, 2022FL
My car died after an engine recall and then another recall happened unknown at this time and today the car died again in the middle of driving. Lights flashing on dashboard and had to be towed into Holler Hyundai Winter Park for the 17th time. This car was purchased November 2021 and I have had nothing but PROBLEMS. My safety has always been put at risk Ever since it blew up going down the highway and liquid bursted out of the hood. Now today without warning it completely died.
Engine
Filed Jun 27, 2022TX
Got a recall notice about an engine component had it checked they said it was fine. 7 months later it lost power and throw the piston through the bottom of the engine, oil and gas poured all over the road and we had just changed the oil. Called Hyundai and talked to them. They said it would be covered for a new engine cause they had lost a class action lawsuit. It wasn’t the matter if it went out but when it would go out. I towed it to Hyundai where it sat for 4 months before inspection. Then I was told it had to many miles on it so there for it wasn’t covered. But they was quick to offer to order me a new engine at my expense. My issue is a bad part is a bad part. Mileage doesn’t matter. They figured out what mileage most of them was going out at and set a lower mileage so they wouldn’t be responsible. I’ve only had the vehicle 4 yrs and I’m disabled.
EngineCrash1 injured
Filed Jun 22, 2022159,000 milesVA
The contact owns a 2012 Hyundai Santa Fe. The contact stated that while driving at 65 MPH, the check engine warning light illuminated as the vehicle began to shake. The vehicle merged to the shoulder of the roadway and suddenly another vehicle crashed into the entire driver's side of the vehicle while the contact was still in the vehicle. The driver who crashed into the contact did not stop at the scene and continued to drive after the crash. A police report was filed. The contact sustained injuries to her neck and chest area that did not require medical attention. The vehicle failed to start after the incident and was towed to the contact's residence where it currently remained. The vehicle was not diagnosed or repaired. The contact referenced NHTSA Campaign Number: 20V746000 (Engine) and had scheduled an appointment with the dealer prior to the crash. The manufacturer was notified of the failure. The approximate failure mileage was 159,000. The VIN was unavailable.
Engine
Filed Jun 6, 2022205,000 milesOR
The contact owns a 2012 Hyundai Santa Fe. The contact stated that he received notification of NHTSA Campaign Number: 20V746000 (Engine) and the vehicle was taken to the dealer for the recall repair. The dealer inspected the vehicle and informed the contact that they did not have the proper equipment to complete the inspection of the vehicle as instructed by the manufacturer. The contact stated while driving 60 MPH, he heard abnormal sounds coming from the vehicle. There was no warning light illuminated. The contact stated that the failure recurred increasingly while driving and occasionally the vehicle would stall. The vehicle was towed to the residence of the contact’s niece. The vehicle was then towed to the local dealer where the failure was diagnosed as a fractured connecting rod and camshaft bearing failure. The dealer sent a diagnostic report to the manufacturer; however, the manufacturer declined to cover the repair under NHTSA Campaign Number: 20V746000 (Engine). The vehicle was not repaired. The failure mileage was approximately 205,000.
Suspension
Filed Jun 1, 2022MA
Front coil spring rotted and broke while driving vehicle. 2007-2011 vehicles had recall for this but the 2012 did not. Broke after 115K miles which is not excessive.
Engine
Filed May 20, 2022NY
The contact owns a 2012 Hyundai Santa Fe. The contact stated that while his daughter was driving, the vehicle stalled without warning. The contact jumped started the vehicle however, the vehicle stalled again. The vehicle was towed to an independent mechanic where he informed the contact that the engine had seized. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
Complaints 1-50 of 355, newest first, reproduced as filed.
It is not among the Santa FE years to avoid. Owners filed 355 complaints, against about 227 for a typical Santa FE year. The most common complaint is about the engine (59%). In NHTSA crash tests it scored 3 stars overall.
What is the most common problem with the 2012 Hyundai Santa FE?
The engine: 209 of the 355 complaints (59%) are about it. Owners most often say it stalls (25%), sets off warning lights on the dash (24%) and knocks, grinds or clunks (23%). The typical report comes at 96,000 miles.
How many recalls does the 2012 Hyundai Santa FE have?
1 safety recall on file with NHTSA, the most recent filed Dec 1, 2020. Recall repairs are free at a dealer; whether a specific car still has one open depends on its VIN.
At what mileage do 2012 Hyundai Santa FE problems start?
Half of the complaints that record an odometer reading came in before 71,348 miles. For the engine the midpoint is 96,000 miles.
Has NHTSA investigated the 2012 Hyundai Santa FE?
Yes, 6 times. The latest, DP22003 ("Loss of Motive Power"), was opened Sep 12, 2022 and closed Dec 12, 2023.
Are there service bulletins for the 2012 Hyundai Santa FE?
The manufacturer filed 101 technical service bulletins and other notices for it with NHTSA, most of them about the engine (35), the electrical system (17) and the transmission (15). They include a warranty extension, 26-01-033H DN, filed Mar 26, 2026. A bulletin is a repair instruction to dealers, not a recall: the fix is usually free only under warranty.
Reading this record
Complaint volume is well above typical for a single model year.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Dec 1, 2020. Source: NHTSA Office of Defects Investigation.