2007 Hyundai Entourage complaints

TL* THE CONTACT OWNS A 2007 HYUNDAI ENTOURAGE. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 20 MPH APPROACHING A TRAFFIC LIGHT, THE FRONT DRIVER'S SEAT UNEXPECTEDLY COLLAPSED IN A BACKWARDS MOTION AS A RESULT OF A FRACTURED FRAME BRACKET. THE VEHICLE WAS MANEUVERED TO A SAFE LOCATION AND THE CONTACT RE-ATTACHED THE FRAME WITH A ROPE AS A TEMPORARY REPAIR. THE SAME DAY OF THE FAILURE, THE CONTACT WELDED THE FRAME BRACKET FOR A PERMANENT REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

WHILE TRAVELING ON A TWO LANE HIGHWAY, AT ABOUT 45 MPH, THE HOOD OF OUR VAN FLEW UP WITHOUT WARNING AND COMPLETELY COVERED THE WINDSHIELD. I SIGNALED AND SLOWLY MOVED RIGHT AND EVENTUALLY TO THE GRASS VERGE OF THE ROAD. THE HOOD WAS DENTED AND FLAT AGAINST THE WINDSHIELD. I GOT ON TOP OF THE ENGINE TO PULL THE HOOD BACK DOWN BUT IT WOULD NOT GO PAST THE STOPS ON THE HINGES. I THEN LOOSENED THE HINGE BOLTS TO THE HOOD AND WAS ABLE TO CLOSE THE HOOD AND STRAP IT DOWN. *TR

TL* THE CONTACT OWNS A 2007 HYUNDAI ENTOURAGE. THE CONTACT STATED THAT AS HE ATTEMPTED TO CHANGE LANES, THE VEHICLE ABNORMALLY ACCELERATED. THE CONTACT WAS UNABLE TO STOP THE VEHICLE AND CRASHED INTO A TREE BEFORE ROLLING OVER. IN ADDITION, NONE OF THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED AND THE DRIVER SUSTAINED INJURIES ON THE KNEES. THE PASSENGER SUSTAINED A CONCUSSION AND HAD TO RECEIVED STITCHES. THE VEHICLE WAS DECLARED DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND FILED A REPORT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 32,000.

TL*THE CONTACT OWNS A 2007 HYUNDAI ENTOURAGE. THE CONTACT STATED THE DRIVER INFORMED HIM THAT THE ESC AND CHECK ENGINE LIGHTS WERE ILLUMINATING ON THE INSTRUMENT PANEL. THE CONTACT ALSO STATED THE BRAKE LIGHTS WOULD NOT ILLUMINATE WHEN THE BRAKES WERE ENGAGED. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER NOTIFIED THE CONTACT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 06V356000 (ELECTRICAL SYSTEM:WIRING). THE CONTACT ALSO STATED THE VEHICLE WAS EXPERIENCING A RECURRING SLIDING DOOR FAILURE WHERE THE DOOR WOULD OPEN AFTER BEING CLOSED. IN ORDER TO KEEP THE DOOR CLOSED THE CONTACT WOULD HAD TO MANUALLY CLOSE IT. THE FAILURE AND CURRENT MILEAGES WERE 76,800.

TL*THE CONTACT OWNS A 2007 HYUNDAI ENTOURAGE. THE CONTACT STATED THE LEFT REAR SLIDING DOOR OPENED WHILE DRIVING 75 MPH. THE VEHICLE WAS TAKEN TO THE DEALER PREVIOUSLY WHERE THEY REPLACED THE MECHANISM AND THE FAILURE RECURRED. THE MANUFACTURER INFORMED HER TO TAKE THE VEHICLE BACK TO THE DEALER FOR ANOTHER REPAIR. THE FAILURE MILEAGE WAS 56,000. UPDATED 06/27/11

ELECTRICAL PROBLEMS,WITH MY 2007 HYUNDAI ENTOURAGE, DAY ONE THE BATTERY HAD TO BE REPLACED,THEN AT 39,000 PLUS MILES, THE POWER DOOR ON THE LEFT SIDE QUIT WORKING,IT WAS BAD ABOUT RE-OPENING AFTER BEING SHUT. THEN WHEN IT WAS RETURNED ANOTHER PROBLEM WAS CREATED ,THE FIRST TIME MY WIFE LOCKED THE DOORS THE DOOR LOCK NOTIFICATION HORN WAS VERY FAINT.THEY REORDERED A NEW HORN ,NO CHANGE. THE EX-SERVICE MANAGER SAID THAT'S THE WAY IT SHOULD SOUND. MY WIFE AND I AND CHILDREN,FAMILY MEMBERS ALL SAID IT SOUNDED STRANGE. WE DIDN'T MAKE A BIG DEAL OUT OF A HORN SOUND.THEN THE BATTERY AGAIN WENT BAD, HAD TO BE REPLACED. AT 76,000 PLUS MILES BOTH POWER DOORS QUIT WORKING, I ASKED FOR A QUOTE,AND TO KEEP ALL REPLACED PARTS. THE QUOTE WAS GIVEN,THE PARTS WEREN'T GIVEN TO ME. I WAS TOLD THEY WERE TO BE SENT BACK AS A WARRENTY. TWO POWER DOOR MOTORS AND A MODULE,ALL WENT BAD AT ONE TIME. WHEN THESE DOORS QUIT WORKING,NO CHILD CAN OPEN THEM FROM THE INSIDE. THREE -FOUR DAYS LATER AFTER THIS REPAIR A LIGHT COMES ON SAYING ESC OFF AND ENGINE LIGHT COMES ON. I RESEARCHED RECALLS ON GOOGLE AND IT SAID THERE WAS A RECALL ON THE ADJUSTABLE BRAKE PETAL AND SWITCH. THE DEALERSHIP AND HYUNDAI OF USA BOTH DENY THAT IT WAS A RECALL. I AM AFRAID THIS VAN IS DANGEROUS AT THIS TIME. *TR

BOTH OF OUR HYUNDAI ENTOURAGE SLIDING DOORS FAILED AFTER APPROXIMATELY 65,000 MILES. AT FIRST THEY WOULDN'T CLOSE ALL OF THE WAY OR LOCK WHEN USING THE ELECTRIC DOOR FEATURE. THEN, THE PROBLEM OCCURRED WHEN CLOSING THE DOORS MANUALLY. THEN, THE ELECTRIC FEATURE TOTALLY STOPPED WORKING ALL TOGETHER AND THE DOORS STILL DIDN'T FULLY CLOSE OR LOCK WHEN CLOSED MANUALLY. WE HAD IT FIXED AND WERE TOLD THAT THE MOTORS ON THE DOORS HAD BURNED OUT. THIS IS SURPRISING THAT THESE DOORS DON'T LAST LONGER GIVEN THAT IT IS A HIGHLIGHTED FEATURE OF THE MINIVAN; THEY SHOULD BE ABLE TO WITHSTAND MORE USE. I AM SUSPECT OF THIS CHARACTERIZATION OF THIS PROBLEM. *TR

THE RIGHT FRONT SIGNAL LIGHT STOPPED WORKING. IT WAS REPLACED AND A FEW WEEKS LATER, IT STOPPED WORKING AGAIN. WE ARE GETTING IT REPLACED AGAIN TOMORROW. *TR

MY VAN WRENCHED INTO A POWER POLE BREAKING THE POLE GOING OVER A LARGE CURB AND DOWN AN EMBANKMENT. AIR BAGS DID NOT DEPLOY. I HAVE HAD PREVIOUS PROBLEMS WITH THE AIR BAG LIGHT STAYING ON AND DEALER SERVICE STATED THAT IT WAS FROM LOW VOLTAGE. *TR REPLACED BATTERY AT THAT TIME.

TL*THE CONTACT OWNS A 2007 HYUNDAI ENTOURAGE. WHILE DRIVING 55 MPH AND GETTING OFF AN EXIT RAMP, THE VEHICLE SUDDENLY ACCELERATED, PULLED TO THE LEFT AND BECAME OUT OF CONTROL. THE VEHICLE CRASHED INTO A TREE. THE AIR BAGS DID NOT DEPLOY. THE DRIVER AND PASSENGER WERE INJURED AND TRANSPORTED TO THE HOSPITAL. A POLICE REPORT WAS FILED. THE MANUFACTURER STATED THAT THEY WOULD SEND SOMEONE TO INSPECT THE VEHICLE. PRIOR TO THE FAILURE, THE VEHICLE HAD NOT BEEN REPAIRED ON THE FRONT SUSPENSION AND STEERING MECHANISM; WHEN THE CONTACT WENT TO PICK THE VEHICLE UP, HE WAS TOLD THAT THE TIE ROD, BALL JOINTS AND CONTROL ARM WERE ALSO REPLACED. OTHER PARTS NEEDED TO BE REPAIRED BUT WERE ON BACKORDERED. THE FAILURE MILEAGE WAS APPROXIMATELY 32,000.

TL*THE CONTACT OWNS A 2007 HYUNDAI ENTOURAGE. THE CONTACT STATED THAT THE SIDE SLIDING DOORS CAME OPEN WHENEVER IT RAINED. THE CONTACT HAD THE DOOR TIED SHUT AT THE TIME BECAUSE OF THE FAILURE. THE DOOR WOULD NOT STAY CLOSED EVEN WHEN THE VEHICLE WAS TURNED OFF. THE DEALER MENTIONED THAT IT WAS A TECHNICAL SERVICE BULLETIN RELATED TO THE FAILURE AND THE VEHICLE WILL BE REPAIRED. THE FAILURE MILEAGE WAS 30000 AND THE CURRENT MILEAGE WAS 45000.

POWER SLIDING DOOR AND OTHER ELECTRICAL PROBLEMS ON A 2007 HYUNDAI ENTOURAGE. MULTIPLE REPLACED PARTS TO INCLUDE BATTERY (AFTER 24 MONTHS OF USE), HORNS, POWER WINDOW SWITCH, AC/FAN CLUTCH, BLOWN ENGINE OIL SEAL, TENSIONER, ECM WITH RELAY, BRAKE LIGHT SWITCH WITH BRAKE LIGHTS, ETC. NO HELP OR CONCERN FROM DEALERSHIP OTHER THAN "WE HAVE NEVER SEEN THIS ISSUE BEFORE" OR "ALL OF THESE PARTS ARE UNDER WARRANTY, WHAT MORE DO YOU WANT USE TO DO". *TR

THE HYUNDAI ENTOURAGE HAS BEEN DRIVEN FOR ROUGHLY 30K MILES NOW WITH THE SLIDING DOORS USED DAILY. NOW EACH TIME THE DOORS ARE CLOSED THEY HIT THE SIDE OF THE VEHICLE AND ARE CHIPPING AWAY AT THE PAINT, AND TO A LESSER DEGREE THE DOORS WILL NOT LOCK IN THE OPEN POSITION WHICH CAN BE A MAJOR PROBLEM ON INCLINES. NOTHING HAS BEEN DONE TO CORRECT THE PROBLEM, THE DEALER REPORTS THAT THE DOORS ARE WITHIN SPECS, BUT I DON'T SEE HOW THE DOOR CAN BE WITHIN SPECIFICATIONS AND BE HITTING THE SIDE OF THE VEHICLE. *TR

POWER SLIDING DOOR FAILED TO LOCK RESULTING IN IT OPENING ON HIGHWAY AT 65MPH. NO WAY TO SECURE DOOR HAD TO TIE IT TO KEEP FROM OPENING FAILURE HAS OCCURRED 4 TIMES DEALER REPLACED LATCH UNDER WARRANTY FIRST TIME 2ND TIME FAILED ON TRIP TO CANADA DEALER STATED MY WARRANTY WAS NOT COVERED IN CANADA BUT I WOULD BE RECOMPENSATED IF I SENT THE INVOICE TO HYUNDIA. SENT ALL PAPER WORK THEY REQUESTED AND WAS ADVISED THAT IT WAS A MAINTENANCE PROBLEM AND NOT COVERED. EVEN THOUGH IT HAD ONLY BEEN 5 MONTHS SINCE THE LAST REPAIR THE SLIDER HAS NOW FAILED AGAIN AND THERE IS NO QUESTION THAT HYUNDAI HAS A SERIOUS SAFETY PROBLEM WITH THE ENTOURAGE LT VAN AS THE NUMBER OF COMPLAINTS ON THIS VEHICLE IS HUGE AND ALWAYS ON THE PASSENGER SIDE SLIDER. HYUNDAI STOP PRODUCTION OF THIS MODEL AFTER ONLY 2 YEARS AND IT IS MY FEELING THAT THEY REALIZED THEY HAD A DESIGN FLAW AND DID NOT WANT TO CHANCE A RECALL IF THEY CONTINUED MAKING THEM. THE HYUNDAI ENTOURAGE WITH POWER SLIDING DOORS SHOULD BE RECALLED BEFORE SOME ONE FALLS OUT ON THE HIGHWAY AND KILLED. SENT ALL. *TR

2007 HYUNDAI ENTOURAGE. CONSUMER STATES UNINTENDED ACCELERATION. CONSUMER REQUESTS REIMBURSEMENT FOR ADDITIONAL COSTS. *TGW THE CONSUMER STATED WHEN SHE ATTEMPTED TO APPLY THE BRAKE TO STOP A STOP SIGN, THE ENGINE REVVED AT A HIGH RATE. THE CONSUMER QUICKLY PLACED THE VEHICLE INTO PARK. THE SECOND INCIDENT OCCURRED WHILE RUNNING ERRANDS AND THE SAME THING HAPPENED. THE CONSUMER DROVE TO THE DEALER. HOWEVER, THEY WERE UNABLE TO FIND ANYTHING MECHANICALLY WRONG WITH THE VEHICLE. *JB

WE PURCHASED OUR 2007 HYUNDAI ENTOURAGE NEW IN JULY '07. WITHIN 2 MONTHS WE BEGAN HAVING PROBLEMS WITH THE ELECTRIC SLIDING DOORS ON BOTH SIDES. SOMETIMES THE DOORS DO NOT CLOSE ALL THE WAY, OR CLOSE AND REOPEN. SOMETIMES THE DOORS WON'T OPEN WITH ANY METHOD, KEYFOB, BUTTONS, OR MANUAL. THE DOORS SOMETIMES MAKE A SOUND LIKE THERE IS GRIT IN THE TRACK. WE HAVE TAKEN THIS TO THE DEALERSHIP MULTIPLE TIMES AND EVEN SHOWED THEM VIDEO OF IT HAPPENING. SINCE THEY CAN'T REPRODUCE IT THERE HAS BEEN NO WORK DONE TO FIX IT. WE ALSO HAVE INTERMITTENT BATTERY DRAIN. THE BATTERY HAS BEEN DEAD 5 TIMES FOR NO APPARENT REASON. THE PASSENGER SIDE MIRROR WILL OFTEN NOT ADJUST UNLESS IT IS MOVED TO THE BOTTOM OUTSIDE CORNER FIRST AND THEN IT CAN BE ADJUSTED. THE MEMORY FOR THE SEATS/MIRRORS ARE OFTEN LOST. TO ME THESE ALL INDICATE A PROBLEM WITH THE ELECTRONICS IN THIS VEHICLE. DEALERSHIP HAS NOT BEEN ABLE TO FIND ANYTHING TO FIX. WE ALSO HAVE EXPERIENCED A SHIMMY AT HIGHWAY SPEEDS. REPLACED THE TIRES AND HAD THEM ROAD BALANCED TO REMOVE THE WORST OF THE SHIMMY. INDEPENDENT GARAGE DID THIS AND SAID THE TIRES AND THE RIMS ARE FINE. IT'S BEEN CLOSE TO 3 YEARS AND WE ARE STILL EXPERIENCING ALL OF THESE ISSUES. *TR

HAVE HAD NUMEROUS ISSUES WITH THE SLIDING DOORS OF THE HYUNDAI ENTOURAGE. JUST TODAY THE DOOR IS STUCK IN THE OPEN POSITION AND NEITHER THE AUTOMATIC NOR MANUAL WAY OF CLOSING WILL WORK. I AM SICK OF CLIMBING WITH MY TWO KIDS THROUGH THE BACK OF THE MINI VAN TO PUT THEM IN THEIR SEATS. DEALER SUGGESTS THAT I DRIVE IT IN WITH THE DOOR OPEN.. *TR

"AIR BAG" LIGHT REMAINS ON. I AM INFORMED THAT I SO NOT HAVE AIRBAG PROTECTION. *TR

THERE HAS BEEN A CONSISTENT WHINE COMING FROM MY SOMEWHERE WITHIN THE ENGINE FOR THE LAST 3 MONTHS. UPON RESEARCHING THE CAUSE OF THE WHINE WE WERE ABLE TO NARROW IT DOWN TO THE POWER STEERING OIL PUMP. WHEN WE WENT LOOKING FOR POSSIBLE KNOWN ISSUES, WE CAME ACROSS A TECHINICAL SERVICE BULLETIN - DATED AUGUST 2008 - ADDRESSING A WHINE NOISE IN THE POWER STEERING OIL PUMP. I CALLED THE SERVICE DEPARTMENT WHERE I PURCHASED THE VEHICLE TO ASK ABOUT HAVING THE POWER STEERING PUMP CHECKED, BASED ON THE TSB - I WAS INFORMED BY THE SERVICE MANAGER THAT "HE" WAS THE SPECIALIST AND HE WOULD DETERMINE WHAT THE PROBLEM WAS - BUT FIRST HE WOULD HAVE TO DO A COMPLETE CHECK ON THE ENGINE (TO THE TUNE OF ABOUT $450) TO DETERMINE THE PROBLEM. HE THEN ASKED THE MILEAGE ON THE VEHICLE AND WHEN I TOLD HIM, HE INFORMED ME THAT SINCE IT WAS OVER 60K - IT WAS OUTSIDE OF THE WARRANTY AND I WOULD THEREFORE HAVE TO PAY ALL OUT OF POCKET. REGARDLESS OF THE FACT THAT THE TSB WAS DATED AUGUST 2008 AND THAT THE TSB INFO WAS NEVER SENT TO THE CUSTOMERS - (WAS TOLD TSB INFORMATION WAS STRICTLY FOR SERVICE TECHNICIANS AND THE CONSUMER DID NOT NEED TO KNOW ANYTHING ABOUT IT) SINCE THE PROBLEM BEGAN, MY POWER STEERING HAS SEIZE UP THREE TIMES - LOCKING MY STEERING WHEEL IN PLACE. SO FAR, I HAVE BEEN FORTUNATE THAT AT THE TIME I WAS JUST PULLING INTO A PARKING SPACE. BUT IF THIS SHOULD HAPPEN WHILE ON A SHARP CURVE - THE CAR COULD VERY EASILY NOT COME OUT OF THE TURN AND CAUSE A SEVERE CRASH. MY MAIN COMPLAINT

TL* THE CONTACT OWNS A 2007 HYUNDAI ENTOURAGE LIMITED. THE MANUFACTURER TOLD HIM TO TAKE THE VEHICLE TO A HONDA DEALER FOR A REPAIR MADE IN REFERENCE TO RECALL # 09V122000 (SERVICE BRAKES, HYDRAULIC:SWITCHES:BRAKE LIGHT). THE HYUNDAI DEALER WAS NOT ABLE TO REPAIR THE RECALL WITHIN A REASONABLE TIME, AND THEY WANT TO CHARGE HIM FOR THE REPAIR. THE CURRENT AND THE FAILURE MILEAGES WERE 25,000.

TL* THE CONTACT OWNS A 2007 HYUNDAI ENTOURAGE. WHILE DRIVING BETWEEN 45-50 MPH THE REAR SLIDING DOORS REMAINED AJAR. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES , AND MULTIPLE REPAIRS WERE MADE TO THE DOORS. NONE OF THE REPAIRS HAVE REMEDIED THE FAILURE. THE MANUFACTURER WAS NOTIFIED, AND SHE WAS WAITING FOR A RESPONSE. THE FAILURE MILEAGE WAS 35,000.

TL* THE CONTACT OWNS A 2007 HYUNDAI ENTOURAGE. WHILE DRIVING THE REAR PASSENGER DOOR HAD OPENED WITH INTENTION. UPON FURTHER INSPECTION SHE NOTICED THAT THE DOOR LATCH WAS STUCK IN A DOWNWARD POSITION, WHICH PREVENTED THE DOOR FROM CLOSING. THE VEHICLE WAS TAKEN TO THE DEALERSHIP, AND A TECHNICIAN CONCLUDED THAT THE T91 CAUSED THE FAILURE. PRIOR TO THE FAILURE SHE EXPERIENCED NUMEROUS ELECTRICAL FAILURES. THE CURRENT AND FAILURE MILEAGES WERE 36000.

I BOUGHT A USED 2007 HYUNDAI ENTOURAGE IN JULY 2009. WHEN WE TEST DROVE IT, THERE WAS NO HIGHWAY TO TAKE IT ON AND IT SEEMED OK ON LOCAL ROAD. THERE WAS A SLIGHT SHIMMY BUT WE WERE TOLD IT WAS JUST FROM IT SITTING ON LOT. AFTER PURCHASE, WHEN WE TOOK IT ON THE PARKWAY, WE NOTICED A STRONG VIBRATION IN STEERING WHEEL AT HIGHWAY SPEEDS. HAD FRONT AND BACK BRAKES AND ROTORS REPLACED, AND TIRES BALANCED AS WELL - ALL NON WARRANTY REPAIRS. THE PROBLEM STILL EXISTS AND IS OCCURRING WHILE GOING DOWN STEEP HILLS AS WELL. I AM VERY NERVOUS DRIVING THIS CAR AND WILL NOT TAKE IT ON THE HIGHWAY NOT KNOWING WHAT IS WRONG WITH IT. *TR

I OWN A 2007 HYUNDAI ENTOURAGE AND HAVE HAD FRONT END VIBRATIONS OVER 68 MILES P/H FOR OVER A YEAR AND HAVE TAKEN THIS VEHICLE TO THE DEALER ALMOST EVERY MONTH AND STILL HAVE HAD NO LUCK WITH A REMEDY. WE LIVE IN THE MOUNTAINS AND THIS IS VERY UNSAFE AT TIMES WHEN TRAVELING DOWN HILL AND YOU STEERING VIBRATES LIKE CRAZY. COMMON MAINTENANCE HAS BEEN DONE (BALANCE, ALIGNMENT ETC). *TR

POWER DOORS OPEN ON THEIR OWN, HAVE TO PUT THE CAR DOORS IN MANUAL TO KEEP IT SHUT, THIS HAPPENS ON AND OFF. THIS HAS BEEN HAPPENING SINCE WE GOT THE CAR, I HAVE TAKEN IT TO HYUNDAI FOR REPAIRS MORE THAN 5 TIMES AND THEY ALWAYS SAY NOTHING IS WRONG. I SHOWED THEM A VIDEO I TOOK WITH MY CELL THEY STILL COULD NOT REPRODUCE IT THEY DID ADMIT SEVERAL PEOPLE HAVE COMPLAINED ABOUT THIS. *TR

TL*THE CONTACT OWNS A 2007 HYUNDAI ENTOURAGE. THE CONTACT STATED THAT THE REAR DRIVER'S AND PASSENGER SIDE DOORS WOULD NOT REMAIN CLOSED. WHILE DRIVING VARIOUS SPEEDS, THE DOORS OPENED AUTOMATICALLY. THE CONTACT HAD TO STOP THE VEHICLE AND TURN OFF THE ENGINE. WHEN HE RESTARTED THE ENGINE, THE DOORS RESET THEMSELVES. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE DEALER STATED THAT THE FAILURE MUST RECUR IN ORDER FOR THE DOORS TO BE REPAIRED. THE FAILURE MILEAGE WAS 29,000.

2007 HYUNDAI ENTOURAGE SLOWED FOR A SCHOOL BUS WAS REAR ENDED AT HIGH SPEED BY A PICK UP TRUCK. THE CAR IS NOW LISTED AS TOTALED. NO AIRBAG IN THE BACK OF THE VAN WENT OFF. IF MY DAUGHTER WAS IN THE REAR BACK SEAT SHE EASILY WOULD HAVE BEEN SERIOUSLY INJURED IF NOT DEAD. WHY DIDN'T THE AIRBAG ABOVE HER HEAD (WHERE SHE NORMALLY WOULD HAVE SIT IF SHE WAS IN THE CAR) GO OFF? *TR

I WAS JUST CURIOUS OF WHY THE FORWARD FACING TODDLER CAR SEATS HAVE A TETHER TO ANCHOR THE BACK OF THE CAR SEAT FROM FALLING FORWARDS IN A CRASH BUT THE REAR FACING INFANT CAR SEATS DO NOT HAVE A TETHER FROM THE HEAD OF THE CAR SEAT TO THE FLOOR IN A VEHICLE TO STOP THE CAR SEAT FROM BOUNCING IN A CRASH. THIS TO ME SEEMS JUST AS DANGEROUS AS THE TODDLER CAR SEAT WITH OUT A TETHER. THE INFANT CAR SEATS DO NOT HAVE A SNUG FIT NO MATTER HOW TIGHT YOU INSTALL THEM OR IN WHAT VEHICLE. I HAD TO ADD STRAPS TO MY INFANT CARSEAT BASE TO MAKE IT FIT WITHOUT MOVING MORE THAN THE RECOMMENDED ONE INCH. WHY IS THIS TETHER NOT STANDARD FOR THE REAR FACING INFANT CAR SEATS? (RELATED VEHICLE INFORMATION: MODEL YEAR=2007, MAKE=HYUNDAI , MODEL=ENTOURAGE). *TR

2007 HYUNDAI ENTOURAGE POWER SLIDING DOOR FAILURE. POWER DOOR HAS BEEN SPOTTY WORKING FOR SEVERAL MONTHS ON A VEHICLE WITH 25K MILES AND IS 2 YEARS OLD. WILL NOT OPEN PROPERLY, WILL NOT CLOSE PROPERLY. *TR

POWER SLIDING DOOR FAILURE THE POWER DOOR WILL NOT OPEN AND SHUT AUTOMATICALLY. IT IS VERY DIFFICULT TO OPEN MANUALLY. MY SERVICE DEALER MENTIONED THESE DOORS HAVE HAD A LOT OF PROBLEMS. *TR

BATTERY JUST DIES I.E. BECOMES FULLY DRAINED & DEAD. HAS HAPPENED THREE TIMES SO FAR. *TR

ISSUE: MALFUNCTIONING PASSENGER SIDE SLIDING DOOR ON MY 2007 HYUNDAI ENTOURAGE. THE DOOR OCCASIONALLY DOES NOT SHUT PROPERLY WHEN CLOSING THE DOOR (WHILE IN THE POWER MODE). THE HYUNDAI DEALERSHIP HAS TRIED TO REPLACE A COMPUTER MODULE ON ONE VISIT AND THE LATCH ASSEMBLY ON ANOTHER VISIT. THE FIRST VISIT THEY INDICATED THEY COULD NOT DUPLICATE THE PROBLEM, SO THEY DID NOT DO ANYTHING. PLEASE HELP. IT IS OF REAL CONCERN TO MY FAMILY BECAUSE OUR 20 MONTH OLD SON RIDES IN THAT SEAT. WE SEE THIS AS A SAFETY ISSUE. *TR

1. DRIVER SIDE SLIDING DOOR HAS NOT WORKED PROPERLY SINCE PURCHASE. ALSO HAPPENS ON OCCASION WITH PASSENGER SIDE SLIDING DOOR. HERCULEAN EFFORT NEEDED TO OPEN THEM. VERY RISKY IN EMERGENCY SITUATION. 2. TIRE PRESSURE MONITORING SYSTEM FAILURE. IN REPLACING ALL 4 TIRES AT 47,000 MILES (10-25-08) , THE VALVE STEMS CONTAINING THE TIRE PRESSURE MONITORING SYSTEM WERE NOT REMOVABLE WITHOUT TREMENDOUS EFFORT. ONCE REINSERTED, THE VALVES PROCEEDED TO FLATTEN ONE OF OUR NEW TIRES AND SERIOUSLY REDUCE INFLATION IN ANOTHER. RESULT: NEED ANOTHER NEW TIRE AND REPLACEMENT OF VALVE STEMS. *TR

THE ENTOURAGE BEGAN RUNNING LIKE IT WAS NOT GETTING FUEL, JERKING, HESITATING, ETC. TOOK TO DEALER THEY SAID THE OIL WAS THE ISSUE. OIL CHANGE AND FLUSH. 1 WEEK LATER BEGAN WITH ISSUES AGAIN, DEALER REFUSED TO LOOK AT IT. WENT TO OUTSIDE MECHANIC SAID MISFIRE CODE WAS BAD COIL. CHANGED, 1 WEEK LATE SYMPTOMS RECURRED. HYUNDAI DEALER STILL REFUSED TO LOOK STATING IT WAS AN OIL ISSUE. WENT BACK TO SAME MECHANIC DIAGNOSED SAME MISFIRE CODE AND THEN SAID A SECOND CAME UP AND WAS THE PMC WAS CORRUPTED. *TR

MY 2007 ENTOURAGE LIMITED HAS SEVERAL QUALITY DEFICIENCY ISSUES AND RECURRING MAINTENANCE ISSUES. THE REAR SLIDING DOORS (BOTH) HAVE BEEN WORKED ON SEVERAL TIMES, YET THEY CONTINUE TO MALFUNCTION, I.E COME UNDONE/RE-OPEN, NOT FULLY LATCH, AND CONSISTENTLY BEEP AS A NOTICE OF FAILURE. THIS IS WHERE MY BABIES SIT, BOTH OF THEM. THE DVD SCREEN HAS BEEN REPLACED BECAUSE IT QUIT FUNCTIONING PROPERLY. THE VAN SHIMMIES OR RATTLES AT SPEED AROUND 70 MPH. IT CAUSES THE CENTER CONSOLE TO SHAKE VIGOROUSLY. THE WHEELS WERE BALANCED ON A SPECIAL WHEEL BALANCER BUT THIS ONLY REDUCED THE PROBLEM. THE TIRE PRESSURE MONITORING SYSTEM HAS HAD MALFUNCTIONS MULTIPLE TIMES. THERE IS A WHINE FROM THE STEERING COLUMN WHEN THE WHEEL IS TURNED, THE ALTERNATOR IS CREATING A WHINE OVER THE STEREO SYSTEM INTERMITTENTLY(REALLY ANNOYING), THE SIDE MIRRORS HAVE BOTH HAD PROBLEMS WITH THE REVERSE/ANGLE FUNCTION WHERE THE MIRRORS' MOTOR FAILS TO RETURN THE MIRROR TO ITS USER PRESET SETTING WHEN TRANSMISSION IS PLACED OUT OF REVERSE(DRIVERS SIDE) OR FAILS TO TILT THE SPECIFIED DEGREE IN REVERSE(PASSENGER SIDE). THE ROOF LEAKED WHEN THE VAN WAS COMPLETELY SHUT AND HAD TO BE RESEALED BY A SPECIALIST TO CORRECT AN EXISTING DEFICIENCY, THE SEAL AROUND THE GLASS FOR THE SUNROOF IS DEGRADING AND CRACKING. THE SLIDING REAR DOOR ON THE DRIVERS SIDE HAS A CRIMPED WINDOW CHANNEL SEAL. THIS SHOP ALSO STATED THAT THEY "HAD NOT SEEN ONE OF THESE [ENTOURAGE] VANS WITH SO MANY PROBLEMS". THE DOOR HANDLES AND REAR HIGH MOUNT

WE HAVE A 2007 HYUNDAI ENTOURAGE IN WHICH THE SEAT BELTS CONSISTENTLY LOCK UP AND CHOKE THE PASSENGERS. THEY LOCK WHEN THE VEHICLE IS IN MOTION, NOT WHILE STOPPING. THE DEALER AND CORPORATE OFFICES CLAIM THIS IS NORMAL OPERATING PROCEDURE FOR THE VEHICLE. THEY LOCK UP AND DO NOT RELEASE UNLESS THE SEAT BELT IS UNFASTENED WHICH IS UNSAFE WHILE THE VEHICLE IS IN MOTION BUT NEEDS TO BE DONE OR CAUSE INJURY. *TR

AFTER 23K MILES OF USE, THESE TIRES HAVE VIRTUALLY NO TREAD LEFT. THIS WAS A BRAND NEW VEHICLE PURCHASE AND THE TIRES CAME STOCK AS PART OF THE VEHICLE. WE HAVE BEEN CONSCIENTIOUS IN ROTATING THE TIRES AND ENSURING THAT THE TIRES HAVE PROPER INFLATION. *TR

BRAND NEW 2007 KIA SEDONA EX. VARIOUS ELECTRICAL COMPONENTS WOULD FAIL TO WORK SPORADICALLY. THE ISSUE STARTED ALMOST IMMEDIATELY AFTER HAVING BOUGHT THE CAR. AFTER NOT DRIVING CAR FOR THREE DAYS, CAR WOULD NOT START. WOULD JUMP THE CAR AND IT WOULD HOLD THE CHARGE FOR TWO DAYS, THEN DIE. THEN IT WOULD HOLD THE CHARGE FOR ONE DAY AND DIE. TOOK THE CAR INTO HYUNDAI ON 7/14 BUT THEY COULD NOT FIND ANY PROBLEM. ALSO COMPLAINED ABOUT THE ELECTRICAL PANEL IN THE ROOF HAVING A LEAK. HYUNDAI ORDERED A PART BUT IT'S BEEN OVER THREE WEEKS AND IT HASN'T ARRIVED. *TR

ONE DAY THE AUTOMATIC SLIDING PASSENGER SIDE DOOR DID NOT OPEN. I TURNED POWER OFF AND A FEW DAYS LATER BROUGHT IT TO DEALER FOR REPAIR. THAT WAS JUNE 19, 2008, TODAY IS AUGUST 11 2008 AND I STILL DO NOT HAVE MY CAR BACK. THEY HAVE REPLACED THE BCM, DOOR ASSEMBLY SWITCH, REPROGRAMMED KEY FOBS, AMONGST THE REPAIRS. NOW THEY FINALLY BROUGHT AND ENGINEER IN AND THEY ARE WORKING ON REPLACING THE FLOOR WIRING HARNESS - STILL NO GUARANTEE THE PROBLEM WILL BE FIXED. *TR

POWER SLIDING DOORS DO NOT CLOSE PROPERLY. THE DOORS WILL INTERMITTENTLY TRY TO CLOSE TOO FAR AND AN ALARM WILL SOUND TO SIGNAL THAT THE DOORS DID NOT PROPERLY CLOSE. IN SOME INSTANCES, THE DOOR WILL OPEN AGAIN. THIS OCCURS WITH BOTH THE RIGHT AND LEFT SLIDING DOOR. IT DOES NOT SEEM TO MATTER IF THE VEHICLE IS ON LEVEL GROUND OR UNEVEN GROUND. WE HAVE HAD THE VAN IN FOR THIS FIX ON THREE SEPARATE OCCASIONS. *TR

TL*THE CONTACT OWNS A 2007 HYUNDAI ENTOURAGE. THE CONTACT STATED THAT THE SLIDING DOORS ON HER VEHICLE WOULD NOT REMAIN CLOSED. ON ONE OCCASION, THE DRIVER'S DOOR OPENED WHILE DRIVING AT AN UNKNOWN SPEED. SHE PUSHED VARIOUS BUTTONS ON THE DOOR IN AN ATTEMPT TO KEEP IT CLOSED. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES AND THEY REPLACED THE LATCHING MECHANISMS AND SLIDING DOOR LOCK MODULES; HOWEVER, THE FAILURE CONTINUED TO PERSIST. THE MANUFACTURER STATED THAT THEY WOULD BRING IN A MECHANIC FROM CALIFORNIA WHO WOULD DETERMINE THE CAUSE OF THE FAILURE AND THEY WOULD NOT RETURN THE VEHICLE UNTIL IT WAS REPAIRED. THE VIN WAS UNKNOWN. THE CURRENT MILEAGE WAS 23,017 AND FAILURE MILEAGE WAS APPROXIMATELY 100. UPDATE 10/01/08 *CW THE POWER SLIDING DOOR, DID NOT OPEN OR CLOSE. THE STEERING WHEEL VIBRATED AT HIGHWAY SPEED. UPDATED 10/02/08. *JB

2007 HYUNDAI ENTOURAGE. PURCHASED IN SPRING '07. BOTH SIDE/SLIDING DOORS ARE AUTOMATIC AND WITHIN A FEW MONTHS OF PURCHASE THEY BEGAN TO HAVE DIFFICULTIES CLOSING. THEY WOULD NOT BE ABLE TO CLOSE AND IMMEDIATELY OPEN AGAIN. THE RIGHT SIDE MORE SO THAN THE LEFT. IT CAN TAKE UP TO 20 ATTEMPTS TO CLOSE THE RIGHT SIDE AT TIMES. WHEN IT BECAME AN ANNOYANCE, MEANING IT OCCURRED ALMOST EVERYDAY WE BROUGHT THE VEHICLE IN TO THE DEALER EARLY THIS SPRING. THE FIRST VISIT THEY NEEDED A SPECIAL ORDER PART AND WE RETURNED SEVERAL WEEKS LATER WHEN THE PART WAS IN. THEY REPLACED SAID PART ON BOTH SIDES. SINCE THE REPLACEMENT, THE DOORS ARE STILL HAVING DIFFICULTIES CLOSING, RIGHT SIDE MORE OFTEN THAN LEFT. IT BECAME MORE THAN JUST AN ANNOYANCE BUT AN ACTUAL MAJOR SAFETY ISSUE LAST WEEK WHEN THE RIGHT SIDE DOOR CLOSED (AFTER 15-20 ATTEMPTS), BUT AS MY WIFE WAS PULLING OUT OF THE SPACE, THE DOOR OPENED ON ITS OWN WITH MY TODDLER SON SITTING RIGHT THERE. FORTUNATELY SHE WAS NOT DRIVING IN TRAFFIC YET. *TR

POWER DOORS DO NOT OOPERATE PROPERLY. IF ON AN INCLINE WHEN I SHUT THEM THEY AUTOMATICALLY OPEN BACK UP. ALSO, THE AUTOMATIC DOOR OPENER WHEN THERE IS AN OBSTRUCTION DOES NOT WORK WHEN A CHILD'S HAND IS THE OBSTRUCTION. *TR

THIS VEHICLE WAS PURCHASED NEW IN AUGUST OF 2007. THE CAR BATTERY HAS GONE DEAD 3 TIMES FOR NO APPARENT REASON. ALL THE DOORS WERE CLOSED AND NO LIGHTS LEFT ON. IT WOULD JUST BE DEAD. THE DEALERSHIP HAS REPLACED THE BATTERY AND SUPPOSEDLY TESTED ALL OF THE ELECTRICAL SYSTEM AND FOUND NOTHING EACH TIME IT WAS BROUGHT BACK TO A HYUNDAI DEALERSHIP. *TR

WE BOUGHT A NEW HYUNDAI ENTOURAGE IN 07 THE FRONT TIRE WILL NOT HOLD AIR. THE KEY LESS REMOTE ENTRY HAS BEEN REPLACED AND IS STILL NOT WORKING. THE VAN WAS IN A ACCIDENT INVOLVING A POLE. THE VAN WAS GOING ABOUT 35 SLIDE ON ICE AND SMASHED THE HOLE FRONT END OF THE VAN. THE AIRBAGS DIDN'T DEPLOY BUT THE LIGHT FOR THE AIRBAGS IS ON. POSSIBLY INDICATING THEY DID DEPLOY BUT DIDN'T. WE THINK THIS COULD BE ALL ELECTRICAL. SOMEONE FOR HYUNDAI MOTOR AMERICA WILL BE OUT TO LOOK AT THE VAN IN 45 DAYS. WE WOULD LIKE THE VAN TOTALED. DUE TO NOT FEELING SAFE WITH THE AIRBAGS. *TR

12 YR. SITTING IN 3RD. ROW PASSENGER SIDE GOT "MIDDLE" SEAT BELT TANGLED AROUND HIS NECK. HE WAS UNABLE TO BREATH, I COULDN'T GET BELT UNTANGLED AND THE SEAT BELT DIDN'T HAVE ENOUGH SLACK TO GET IT OFF OF HIM. I HAD TO CUT THE SEAT IN ORDER FOR HIM TO BREATHE. I WAS UNAWARE THAT IT COULD BE RELEASED WITH A POINTED OBJECT THAT CAN BE PUSHED INTO A TINY SILVER AREA WHICH RELEASES IT. HE IS FINE, BUT IT WAS VERY SCARY. *TR

TL*THE CONTACT OWNS A 2007 HYUNDAI ENTOURAGE. THE DAY AFTER THE VEHICLE WAS PURCHASED, THE CONTACT NOTICED RIPPLES ON THE RIGHT SIDE OF THE QUARTER PANEL. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THEY KEPT AND REPAIRED IT FOR TWO WEEKS. SHORTLY AFTER SHE RETRIEVED HER VEHICLE, SHE NOTICED A SEVERE VIBRATION WHEN DRIVING OVER 55 MPH. THE VEHICLE WAS RETURNED TO THE DEALER AND THEY STATED THAT THE FAILURE WAS DUE TO BENT RIMS. THE TIRES AND RIMS WERE REPLACED, BUT THE FAILURE WAS NEVER FULLY CORRECTED. THE VEHICLE HAS SINCE BEEN TAKEN TO THE DEALER ON NUMEROUS OCCASIONS, BUT THEY STATED THAT NOTHING ELSE COULD BE DONE. THE POWERTRAIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 1,300 AND CURRENT MILEAGE WAS 18,000.

I HAVE A 2007 HYUNDAI ENTOURAGE GLS (BASE MODEL WITH MANUAL DOORS). I HAVE TALKED WITH THE DEALERSHIP AND THE MANUFACTURER TO NO AVAIL. MY CONCERN IS THAT IF THE 2ND ROW WINDOWS ARE ROLLED DOWN AND YOU OPEN THE 2ND ROW DOOR(S), THERE IS NOTHING TO STOP THE DOOR FROM RAPIDLY BOUNCING BACK AND SLAMMING SHUT. IN OTHER WORDS, IF YOU ARE ON AN INCLINE WHAT SO EVER (HOOD LOWER THAN THE TAIL), THE DOOR WILL COME SLAMMING BACK-POSSIBLY CRUSHING YOUR HAND OR A SMALL CHILDS HEAD!! IT WILL HAPPEN ON LEVEL GROUND AS WELL, BUT IS MORE PRONOUNCED ON AN INCLINE. THIS COULD DEFINITELY LEAD TO SIGNIFICANT INJURY, ESPECIALLY IN A SMALL CHILD. *CN

TL*THE CONTACT OWNS A 2007 HYUNDAI ENTOURAGE. THE CONTACT STATED THAT THE POWER SIDE DOORS WOULD NOT OPEN IF THEY ARE WET OR IF ICE ACCUMULATES ON THE DOOR. THE SENSORS AUTOMATICALLY LOCK THE DOORS AND PREVENT THEM FROM OPENING FROM THE EXTERIOR OR PASSENGER COMPARTMENT. THE DEALER COULD NOT CORRECT THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 4,000 AND CURRENT MILEAGE WAS 4,100. UPDATED 01-15-08. *KB UPDATED 01/15/08 *TR

TL*THE CONTACT OWNS A 2007 HYUNDAI ENTOURAGE. THE CONTACT STATED THAT THE DRIVER SIDE SLIDING DOOR FAILS TO OPEN ONLY WHEN THE EXTERIOR HANDLE IS BEING PULLED. THE FAILURE OCCURS INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER TWO TIMES AND THEY STATED THAT THE FAILURE HAD TO BE DUPLICATED MORE THAN ONCE. THE CURRENT MILEAGE WAS 18,060 AND FAILURE MILEAGE WAS 17,050. UPDATED 12/12/07.