2007 Hyundai Entourage complaints

TL* THE CONTACT OWNS A 2007 HYUNDAI ENTOURAGE. WHILE DRIVING 45 MPH, THE HOOD OPENED INDEPENDENTLY AND SHATTERED THE VEHICLE'S WINDSHIELD. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO A BODY SHOP AND REPAIRED. WHILE DRIVING 45 MPH, THE HOOD OPENED INDEPENDENTLY AGAIN AND SHATTERED THE WINDSHIELD. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A BODY SHOP, BUT WAS NOT REPAIRED. THE VEHICLE WAS THEN TOWED TO TERRY REID HYUNDAI (816 JOE FRANK HARRIS PKWY SE, CARTERSVILLE, GA 30120) WHERE THE DEALER STATED THAT THE INCIDENT WAS DUE TO DRIVER NEGLIGENCE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND SENT AN INVESTIGATOR, WHO ALSO STATED THAT THE INCIDENTS WERE DUE TO DRIVER NEGLIGENCE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V843000 (LATCHES/LOCKS/LINKAGES). THE CONTACT HAD NOT TAKEN THE VEHICLE TO BE REPAIRED AFTER RECEIVING THE RECALL NOTIFICATION. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.

POWER DOORS WON'T OPEN OR CLOSE COMPLETELY

TOOK IN MY VEHICLE TO A HYUNDAI DEALERSHIP TO REPAIR A RECALL (HOOD LATCH) AND GET INSPECTED WHILE I WAS THERE. THEY SAID I HAD A MAJOR OIL LEAK AND WOULD COST 2,000. AND IT COULD BE A FIRE HAZARD. VALVE COVER GASKET WAS LEAKING ON THE ALTERNATOR. MY HUSBAND CHANGED THE OIL AND THAT HAD A SMALL LEAK WHEN WE GOT THE VEHICLE BUT OVER TIME IT WAS COVERING THE ALTERNATOR. WE LEFT AFTER WE PAID FOR AN INSPECTION THAT DIDN'T PASS. WE NEVER HAD A PROBLEM WITH IT PASSING OTHER YEAR AT LOCAL PLACES. THEN WE SAW ONLINE HOW OTHER HYUNDAI'S HAD A RECALL FOR THE SAME PROBLEM WE WERE HAVING. I FEEL LIKE THE DEALERSHIP KNEW THIS AND WAS LOOKING TO MAKE A PROFIT OFF OF US REGARDING THIS MANUFACTURER DEFECT.

TL* THE CONTACT OWNS A 2007 HYUNDAI ENTOURAGE. WHILE THE VEHICLE WAS AT THE DEALER BEING REPAIRED PER A RECALL FOR THE HOOD LATCH, THE CONTACT WAS INFORMED THAT THE LOWER CONTROL ARM NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE DEALER WOULD NOT PERFORM THE RECALL REPAIR. ADDITIONALLY, THE CONTACT WAS INFORMED THAT THE RECALL WAS EXPIRED. THE MANUFACTURER OPENED CASE NUMBER: 10003703. THE NHTSA CAMPAIGN NUMBERS WERE NOT PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

2007 HYUNDAI ENTOURAGE. CONSUMER WRITES IN REGARDS TO FRONT LOWER CONTROL ARM AND FRAME CORROSION ISSUES. *SMD THE CONSUMER STATED THE RUST ISSUE HAS BEEN GOING ON SINCE THE VEHICLE WAS THREE YEARS OLD. *JB

WILD DRIVE IN THE CITY IF I DRIVE OVER A MANHOLE IT SOUNDS HORRIBLE WHAT CAN BE INSTALLED NEW SKERKENSHOWBERS AND IT STILL DOES THE SAME THING I AM A NEW OWNER OF THIS VEHICLE ARE THERE ANY RECALLS ON THIS VEHICLE THANK YOU MY NAME IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2007 HYUNDAI ENTOURAGE. WHILE DRIVING 25 MPH, THE DRIVER'S SIDE SEAT DETACHED FROM THE BASE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SEAT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 158,000. THE VIN WAS NOT AVAILABLE.

I WAS DRIVING THE SPEED LIMIT WHEN ALL OF SUDDEN MY HOOD FLEW UP, SMASHED MY WINDSHIELD, THANK GOD I WAS ABLE TO PULL OVER AND NO ONE WAS HURT BUT, MY HOOD WAS CRUNCHED AND MY WINDSHIELD SHATTERED, SET UP AN APPT. WITH HYUNDAI DEALERSHIP AS THEY TOLD ME THE LATCH FOR HOOD HAD BEEN RECALLED. ON MY WAY HOME STOPPED FOR GAS, PULLED IN BEHIND A MAN WITH HIS YOUNG CHILD IN A CAR SEAT WHEN THE VAN JUST STARTED TO ACCELERATE, I COULDN'T STOP, EVEN HOLDING BOTH FEET ON THE BRAKE PEDDLE, MY HUSBAND REACHED OVER AND TURNED THE VAN OFF. WE SLAMMED INTO THE BACK OF THE CAR WITH THE BABY IN IT, AGAIN, THANK GOD NO ONE WAS HURT BUT HAD THESE BEEN DIFFERENT CIRCUMSTANCES WHO KNOWS WHAT WOULD HAVE HAPPENED. HAVE NO IDEA WHAT CAUSED THE VAN TO ACCELERATE, AND AM REALLY AFRAID OF DRIVING NOW. *TR

WAS DRIVING IN THE RAIN AND WIPERS WAS WORKING AND ALL OF A SUDDEN STOPPED IN THE MIDDLE OF THE WINDSHIELD WAS NOT ABLE TO SEE!!! *TR

TL* THE CONTACT OWNS A 2007 HYUNDAI ENTOURAGE. THE CONTACT STATED THAT THE WHILE THE VEHICLE WAS OPERATED AT 35 MPH, THE HOOD INDEPENDENTLY UNLATCHED WHICH RESULTED IN THE HOOD HITTING THE WINDSHIELD. THE VEHICLE WAS TAKEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.

VAN'S ELECTRICAL SUDDENLY CUT OFF IN THE MIDDLE OF TRAFFIC LOSING POWER - THANKFULLY A PARKING LOT ENTRANCE WAS NEARBY AND WAS ABLE TO BARELY STEER IT INTO THE PARKING LOT. I HAD MY CHILDREN WITH ME. FOUND OUT IT WAS RECURRING PROBLEM WITH THE VALVE COVER GASKET LEAKING OIL ONTO THE ALTERNATOR. SIMILAR PROBLEM WITH RECALLED HYUNDAI VERACRUZ - SAME ENGINE LAYOUT - BUT NO RECALL ON THE HYUNDAI ENTOURAGE. THIS IS THE 4TH TIME THE ALTERNATOR DIED AND THE LOCAL HYUNDAI DEALERSHIP WILL DO NOTHING SINCE IT IS OUT OF WARRANTY.

TL* THE CONTACT OWNS A 2007 HYUNDAI ENTOURAGE. WHILE DRIVING APPROXIMATELY 40 MPH, THE BATTERY AND BRAKE WARNING INDICATORS ILLUMINATED INDEPENDENTLY. THE DEALER DIAGNOSED THAT THE OIL GASKET COVER WAS LEAKING AND CAUSED OIL TO COME IN CONTACT WITH THE BATTERY AND THE ALTERNATOR. THE OIL GASKET COVER, BATTERY, AND ALTERNATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V415000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 99,900.

AS I RAMPED ON TO A BUSY INTERSTATE, THE FRONT HOOD LATCH GAVE WAY. THE HOOD FLIPPED UP SMASHING MY WINDSHIELD AND BLOCKING ALL FRONT VISION. I WAS ABLE TO GET OVER TO THE SHOULDER WITHOUT GETTING HIT BY ANOTHER VEHICLE. I WAS GOING ABOUT 60 MPH WHEN THE HOOD LATCH GAVE WAY. ABOUT TWO WEEKS AGO, SAME THING: THE FRONT HOOD LATCH GAVE WAY, BUT THAT TIME I WAS GOING ONLY ABOUT 25 MPH AS I SLOWED DOWN ON A SECONDARY ROAD TO TURN IN TO THE SUBDIVISION WHERE I LIVE. NO HARM DONE TO THE WINDSHIELD THE FIRST TIME. FIRST TIME I ASSUMED I HAD NOT PROPERLY SHUT DOWN THE HOOD. SECOND TIME, THE HOOD LATCH AND SAFETY FAILED.

TL* THE CONTACT OWNS A 2007 HYUNDAI ENTOURAGE. WHILE DRIVING 30 MPH, THE FRONT DRIVER'S SIDE CONTROL ARM FRACTURED. THE VEHICLE WAS PREVIOUSLY SERVICED PER NHTSA CAMPAIGN NUMBER: 13V556000 (SUSPENSION). THE VEHICLE WAS TAKEN TO A DEALER WHERE THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

CONTROL ARMS ROTTED OUT AND WHILE I WAS DRIVING. I WAS DOING 25 ON A SIDE ROAD WHEN THE VEHICLE STARTED TO SLIDE AND WAS UNSTOPPABLE. I HAD TO PUT THE VEHICLE INTO PARK WHILE IT WAS STILL MOVING TO GET IT TO STOP. WHEN THE TOW TRUCK DRIVER AND POLICE ARRIVED THEY SAID THE CONTROL ARMS ROTTED OUT AND SNAPPED. HAD I MADE THE LEFT TO GO DOWN THE HILL THEY SAID I WOULD HAVE ENDED UP IN SOMEONE'S HOUSE. THE CAR SEAT DRIVER SIDE MOUNTS ARE SNAPPED AS WELL. *TR

FRONT WIPERS STOPPED WORKING WHILE DRIVING IN RAIN.

VEHICLE WAS ON HIGHWAY AND HAD TRAVELED APPROX 8 MILES THEN WHILE LIGHTLY BRAKING FROM 50 MPH. HOOD FLEW UP AND BROKE WINDSHIELD AND DAMAGED HOOD. I BELIEVE THIS TO ME A SECONDARY HOOD LATCH FAILURE SIMILAR TO THE RECALL FOR KIA SEDONA WHICH IS NEARLY IDENTICAL TO THE HYUNDAI ENTOURAGE. KIA AND HYUNDAI PRODUCED THESE CARS AS A JOINT VENTURE VEHICLE.

VALVE COVER GASKET IS LEAKING OIL ALL OVER THE ALTERNATOR. OTHER HYUNDAI'S WITH THIS ENGINE HAVE BEEN RECALLED BUT THE ENTOURAGE HAS NOT. THAT MAKES NO SENSE AT ALL SINCE BY HYUNDAI'S ONE ADMISSION IN THE OTHER RECALL THIS IS A SAFETY ISSUE. WHY IS NOTHING BEING DONE ABOUT THIS???

WE RECEIVED NOTICE OF THE RECALL OF THE CONTROL ARMS ON OUR 2007 ENTOURAGE IN DECEMBER 2013, AND IMMEDIATELY TOOK IT TO THE DEALER TO BE REPAIRED. THEY INSPECTED AND "RUST PROOFED" PER THE INSTRUCTIONS IN THE RECALL; HOWEVER, THAT REPAIR IS NOT SUFFICIENT. YESTERDAY, WHILE DRIVING ON A RESIDENTIAL STREET, ONE OF THE CONTROL ARMS COMPLETELY SNAPPED. WHILE IT'S INCONVENIENT FOR US TO BE STRANDED 3 HOURS FROM HOME AND WORK WHILE OUR VAN IS BEING REPAIRED, I'M MORE CONCERNED THAT IT COULD HAVE HAPPENED WHILE DRIVING ON THE INTERSTATE TODAY, WHERE WE COULD HAVE BEEN SEVERELY INJURED OR KILLED, AND POSSIBLY HAVE INJURED OR KILLED SOMEONE IN ANOTHER VEHICLE ON THE ROAD IF A CRASH HAD OCCURRED. THE ONLY FIX FOR THIS SHOULD BE REPLACEMENT OF THE CONTROL ARMS.

I PURCHASED A USED 2007 HYUNDAI ENTOURAGE JUNE OF 2016 SINCE BUYING THE VEHICLE I HAVE HAD ISSUES WITH IT FAILING TO START TURN THE KEY LIGHTS FAN RADIO ALL CAME ON ENGINE WOULD NOT CRANK IT HAPPENS NOW AND AGAIN BUT ENOUGH TO BE AN ISSUE I RETURNED TO THE DEALER WERE IT WAS PURCHASED THEY REPLACED THE STARTER ONE WEEK LATER SAME ISSUE WE HAD THE BATTERY TESTED TOLD THE BATTERY WAS ALMOST NEW SINCE BUYING THE VAN I HAVE HAD IT TOWED TWICE CALLED ROAD SIDE ASSISTANCE TWICE AND I HAVE BEEN STUCK AT WORK AND AT THE STORE FOR HOURS EVEN MISSED A DAY OF WORK BECAUSE OF THIS I CONTACTED HYUNDAI AND WAS TOLD THAT I HAVE TO HAVE A CERTIFIED HYUNDAI MECHANIC LOOK AT THE VEHICLE HOWEVER THEY ARE NOT WILLING TO SWALLOW THE COST I HAVE BEEN DOING RESEARCH SINCE THIS PROBLEM OCCURRED AND IT APPEARS THAT HYUNDAI HAS AN INTERMITTENT NO CRANK NO START ISSUE WITH SOME VEHICLES THE ENTOURAGE BEING ONE THAT THEY WONT ACKNOWLEDGE I EVEN FOUND A YOU TUBE VIDEO WHERE A MECHANIC EXPLAINS THE PROBLEM MY HUSBAND HAS OWNED TWO ELANTRA'S I THOUGHT WE COULD RELY ON HYUNDAI WHICH WAS THE REASON I BROUGHT THE ENTOURAGE BUT CLEARLY THAT ARE NOT AS RELIABLE AS WE THOUGHT . I EVEN FOUND 6 COMPLAINTS OF THE SAME ISSUE ON THIS SITE

VALVE COVER GASKET IS LEAKING OIL ALL OVER THE ALTERNATOR. OTHER HYUNDAI'S WITH THIS ENGINE HAVE BEEN RECALLED BUT THE ENTOURAGE HAS NOT. THAT MAKES NO SENSE AT ALL SINCE BY HYUNDAI'S ONE ADMISSION IN THE OTHER RECALL THIS IS A SAFETY ISSUE. WHY IS NOTHING BEING DONE ABOUT THIS???

TL* THE CONTACT OWNS A 2007 HYUNDAI ENTOURAGE. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE REAR DRIVER SIDE DOOR SWUNG OPEN INDEPENDENTLY. THE DOOR AJAR WARNING LIGHT ILLUMINATED. THE CONTACT PULLED TO THE ROAD SIDE TO CLOSE THE DOOR. THE FAILURE RECURRED INTERMITTENTLY. IN ADDITION, WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 06V356000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 142,000. UPDATED 09/30/16*LJ UPDATED 06/18/18*JB

THE DRIVERS SIDE SEAT ROCKS BACK AND FORTH WHICH STARTED TODAY. AFTER LOOKING UNDER THE SEAT, TWO BOLTS FROM THE SEAT FRAME HAD BROKEN OFF. DON'T UNDERSTAND HOW A SEAT HAS THIS PROBLEM.

THE SLIDING DOOR ON THE PASSENGER SIDE DON'T STAY CLOSED..WHEN I'M DRIVING THE DOOR SLIDES OPEN. SPECIALLY WHEN I MAKE LEFT TURNS. IT IS VERY DANGEROUS..SPECIALLY WHEN I CARRY 2 SMALL KIDS..MECHANICS CANNOT FIND WHATS WRONG WITH THE SLIDING DOOR..PLEASE HELP..

FRONT MOUNTS ON DRIVERS SEAT HAVE BROKEN, NOW THE SEAT ROCKS BACK & FORTH.

TL* THE CONTACT OWNS A 2007 HYUNDAI ENTOURAGE. WHILE UNDERGOING ROUTINE MAINTENANCE, THE INDEPENDENT MECHANIC ADVISED THE CONTACT THAT THE FRONT LOWER CONTROL ARM WAS SEVERELY CORRODED AND NEEDED TO BE REPLACED. PRIOR TO BEING NOTIFIED OF THE CORROSION, THE VEHICLE WAS REMEDIED UNDER NHTSA CAMPAIGN NUMBER: 13V556000 (SUSPENSION). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 92,000.

FRONT LOWER ARM WAS CORRODED AND BROKE WHILE I WAS DRIVING IT WHICH COULD'VE RESULTED IN LOSS OF CONTROL OF VEHICLE/CRASH. SEEMS THIS ISSUE WAS RECALLED ON EVERY 2007 ENTOURAGE EXCEPT MINE.

FOR SEVERAL MONTHS NOW THE VEHICLE CONTINUES TO DISPLAY THE "AIRBAG" LIGHT ON WITHOUT GOING OFF. I HAVE BEEN TO NUMEROUS MECHANICS WHO HAVE ALL TOLD THE SAME THING THAT THE VEHICLE HAS A MANUFACTURER MALFUNCTION IN THE ELECTRONIC SYSTEM. ALL MECHANICS REFUSE TO TOUCH THE VEHICLE DUE TO THIS SERIOUS ERROR. THIS LIGHT APPEARED WITHOUT WARNING WHILE THE VEHICLE WAS PARKED AND WHEN TURNED ON THE AIRBAG LIGHT APPEARED. I AM UNCERTAIN AS TO WHEN. IN ADDITION, THERE IS A VERY SERIOUS CONCERN WITH THE DRIVERS SEAT WHERE IT IS SUPPOSE TO BE WELDED TOGETHER, HAS BROKEN CAUSING THE DRIVERS SEAT TO ROCK FREELY WHILE DRIVING. THIS IS ALSO AND CLEARLY A MANUFACTURER WELDING ERROR THAT OCCURRED WHILE DRIVING ON AN EVEN ROAD. THERE WAS NO FORCE OR EXTRA WEIGHT THAT CAUSED THIS INCIDENT AND ALSO ALL MECHANICS HAS SAID THIS TO BE A MANUFACTURER WELDING ERROR CLING FOR IMMEDIATE ATTENTION THAT IS A SERIOUS SAFETY RISK TO MY FAMILY AND MYSELF. THE SEAT BELTS ARE ALSO A SAFETY RISK AS THEY DO NOT FUNCTION PROPERLY WHEN FASTENED. SOME ARE TOO TIGHT CAUSING UNCOMFORTABLE DRIVING AND OFTEN STICK INTO THE SLIDING GROVE CAUSING NON-MANAGABILITY LEADING TO POSSIBLE INCIDENTS WHILE DRIVING. AGAIN, MECHANICS HAVE STATED THIS IS A MANUFACTURER ERROR WHICH IS REASON WE FIND IT NECESSARY TO FILE THIS COMPLAINT WITH OUR TRUSTED VEHICLE MANUFACTURER. THANK YOU. *TR

PASSENGER ELECTRIC SLIDING DOORS DO NOT LATCH PROPERLY. LATCHING THE DOOR MAKE TAKE SEVERAL ATTEMPTS. SHAFT HUMMING WHILE ON GEAR ON ACTIVE GAS PEDAL. THE NOISE DISAPPEARS WHEN THE GAS PEDAL IS NOT USED WHILE IN GEAR.

BRAKE CALIPERS COME LOSE FAULTY SUSPENSION OF SHOCKS, ARMS, ETC. BECOME LOSE REGULARLY

WHEN I TRIED TO PULL OUT ONTO THE HIGHWAY, THE ACCELERATOR WOULDN'T WORK. THE VAN WAS COASTING SLOWLY, BUT THE GAS PEDAL HAD NO EFFECT, EVEN PUSHED DOWN TO THE FLOOR. I WAS ABLE TO PULL OFF TO THE SIDE OF THE ROAD, AND THE ESC OFF LIGHT, AND THE CHECK ENGINE LIGHT WERE BOTH ON. I TURNED THE VEHICLE ON AND OFF, AND IT STARTED WORKING AGAIN. THE CHECK ENGINE LIGHT IS STILL ON. THIS IS A MAJOR SAFETY ISSUE. I WAS LUCKY THAT DAY, BECAUSE THERE WASN'T ANY TRAFFIC COMING, BUT IF I WAS ON A BUSIER HIGHWAY, IT COULD HAVE CAUSED A MAJOR ACCIDENT.

REAR DOOR LATCHES ARE DEFECTIVE. THEY WERE DUE TO BE REPLACED UNDER A RECALL. AFTER THE DEALER COULD NOT GET THE PARTS FOR A YEAR THEY FINALLY REPLACED THEM WITH THE SAME PART ON ONE SIDE AND ONLY INSPECTED THE OTHER SIDE. THE RECALL WAS TO REPLACE BOTH WITH A NEW STYLE LATCH. LATCH STILL FAILS AND HYUANDAI CLAIMS THE RECALL IS COMPLETE. THE DEALER HAS TOLD HYUNDAI THAT THEY ONLY INSPECTED THE LATCH WHICH IS NOT THE SCOPE OF THE WORK TO BE PERFORMED. I HAVE TRIED TO RESOLVE THIS WITH HYUNDAI AND THEY JUST CIRCLE ME BACK TO THE DEALER.

THE POWER SLIDING REAR DOORS BEGAN TO INTERMITTENTLY FAIL TO PROPERLY CLOSE AND LATCH DURING THE FIRST YEAR OF OWNERSHIP. AFTER NUMEROUS ATTEMPTED FIXES BY THE DEALER (ONE UNDER RECALL) THE PROBLEM HAS STILL REMAINED AND EVEN GOTTEN WORSE. NOW THESE DOORS ALMOST ALWAYS FAIL TO PROPERLY LATCHED CLOSED AND HAVE SLID OPEN ON SEVERAL OCCASIONS WHEN THE VEHICLE WAS MOVING.

WHILE MAKING A SLOW RIGHT HAND TURN A LOUD NOISE WAS HEARD. A GRINDING NOISE FROM THE LEFT FRONT WHEEL AREA CONTINUED WHILE DRIVING SLOWING THEREAFTER WHENEVER THE WHEEL WAS TURNED SLIGHTLY. THIS COULD HAVE BEEN CATASTROPHIC IF THIS FAILURE OCCURRED AT HIGHWAY SPEED, RESULTING IN A POSSIBLE LOSS OF STEERING FUNCTION. UPON DISASSEMBLY OF THE LEFT SIDE STRUT ASSEMBLY, IT WAS FOUND THAT THE UPPER SPRING MOUNT HAD CORRODED TO A POINT THAT THERE WAS INSUFFICIENT MATERIAL REMAINING TO SUSTAIN THE LOAD LEVELS EXHIBITED BY THE VEHICLE ON THE STRUT. THE MOUNT HAD LITERALLY BROKE INTO 2 MAIN PIECES. IT APPEARS FAILURE WAS DUE TO EXCESSIVE CORROSION DUE TO ROAD SALT USE DURING THE WINTER MONTHS. IT WAS ALSO DETERMINED THAT THE LEFT SIDE WIPER PIVOT HAD A RUBBER DIVERTER UNDER IT WHICH ACTUALLY LET THE WATER FROM THE COWL AREA DRAIN DIRECTLY ONTO THE TOP OF THE STRUT MOUNT. THIS MIGHT HAVE ALSO CONTRIBUTED TO THE AMOUNT OF CORROSION PRESENT. RIGHT SIDE STRUT WAS ALSO REPAIRED AS A PRECAUTION. THERE WAS LESS CORROSION OF THE UPPER SPRING MOUNT PRESENT AND IMMINENT FAILURE PROBABLY WOULD NOT HAVE OCCURRED FOR A PERIOD OF TIME.

3 OUT OF 7 OF MY SEAR BELTS ARE FAULTY. ONE HAS RIPPED IN HALF, ONE IS PEREMENTLY LOCKED AND THE OTHER ONE IS FRAYING. IT'S A 2007 HYUNDAI ENTOURAGE. WE HAVE CONTACTED HYUNDAI AND THE DEALERSHIP AND THEY DON'T WANT TO DO ANYTHING ABOUT IT. I HAVE 5 CHILDREN SO I NEED ALL THE SEATBELTS. THIS IS CLEARLY A SAFETY ISSUE THAT NO ONE IS WILLING TO ADDRESS.

TL* THE CONTACT OWNS A 2007 HYUNDAI ENTOURAGE. WHEN THE IGNITION WAS TURNED TO THE ON POSITION, THE ENGINE FAILED TO START. IN ADDITION, WHILE DRIVING 10 MPH A MONTH LATER, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE AND SHOOK VIOLENTLY. ALSO, THE VEHICLE DID NOT SHIFT INTO PARK AND THE BATTERY HAD TO BE DISCONNECTED IN ORDER FOR THE VEHICLE TO TURN OFF. THE FAILURES RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 13V556000 (SUSPENSION) AND 06V356000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

WE NOTICED THE FRONT RIGHT SIDE OF THE VEHICLE WAS ALMOST RESTING ON THE TIRE. HAD A MECHANIC TAKE A LOOK AT IT AND THE FRONT DRIVERS SIDE SPRING WAS DROPPED DOWN. FOUND A RECALL FOR HYUNDAI SANTA FE AMD SONATA WITH EXACT SAME PROBLEM. HYUNDAI REFUSED TO ACKNOWLEDGE PROBLEM COULD ALSO BE IN THE ENTOURAGE.

WAS TAKING OFF FROM STOP SIGN AND SEE BROKE OFF METAL FRAME AND ABOUT THREW ME IN THE BACK SEAT LOOKED UNDER SEAT AND SAW METAL SEAT FRAME WAS BROKE ON BOTH SIDES VERY SCARY. *TR

I AM CONTACTING YOU BECAUSE I SEE THAT HYUNDAI HAS ISSUED A RECALL FOR ALTERNATOR FAILURE BECAUSE OF FAULTY VALVE COVER GASKETS. I BELIEVE THAT THIS SHOULD ALSO BE EXTENDED TO THE KIA SEDONA MINIVAN AND THE HYUNDAI ENTOURAGE THAT USE THE SAME CONFIGURATION OF ENGINE. I NOTICED ON MY 2007 HYUNDAI ENTOURAGE THAT THE FRONT VALVE COVER GASKET IS LEAKING AND THAT IT IS LEAKING ON THE ALTERNATOR. A QUICK GOOGLE SEARCH WILL PROVIDED MANY OTHER EXAMPLES OF THIS HAPPENING ON THESE VEHICLES. I BELIEVE THAT HYUNDAI IS NOT WILLING TO RESEARCH THIS BECAUSE OF THE MANY MORE MINIVANS IT HAS SOLD. THIS IS A VERY SERIOUS DEFECT AND I BELIEVE IT DOES WARRANT LOOKING INTO. *TR

WHEN I RESEARCHED THE RECALLS FOR THE HYUNDAI ENTOURAGE 2007 I FOUND A RECALL (INTERNAL RECALL CAMPAIGN 110) AND WHEN I CALLED I WAS INFORMED THAT MY VAN WAS NOT PART OF THE RECALL, EVEN THOUGH I AM HAVING THE EXACT SAME ISSUES LISTED ON THE RECALL, INTERMITTENT OPERATION OF THE PUSH-BUTTON START FEATURE, AFFECTED THE OPERATION OF THE BRAKE TRANSMISSION SHIFT INTERLOCK FEATURE, PREVENTING THE SHIFTER FROM BEING MOVED OUT OF THE PARK POSITION AND CAUSE THE ELECTRONIC STABILITY CONTROL (ESC) MALFUNCTION LIGHT TO ILLUMINATE.THEY WERE UNWILLING TO ASSIST ME IN FIXING THIS ISSUE AND TOLD ME THAT I WOULD HAVE TO PAY OUT OF POCKET TO FIX THE PROBLEMS. 2007 HYUNDAI ENTOURAGE SERVICE BRAKES, HYDRAULIC:SWITCHES:BRAKE LIGHT, EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH NHTSA CAMPAIGN #13V113000. *TR

TL* THE CONTACT OWNS A 2007 HYUNDAI ENTOURAGE. THE CONTACT STATED THAT FUEL FUMES EMITTED INTO THE VEHICLE THROUGH THE VENTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.

DRIVER SIDE POWER SLIDING DOOR OPENED WHILE DRIVING AND WILL NOT CLOSE MANUALLY OR USING THE POWER BUTTON. *TR

COMING INTO MY DRIVEWAY, WHICH I HAD DONE THOUSANDS OF TIMES BEFORE, PUSHED THE OPEN BUTTON ON THE VAN'S MIRROR, MY FOOT ON THE BRAKE WAITING FOR THE GARAGE DOOR TO OPEN, MY DAUGHTER TO GET OUT. HOWEVER, BEFORE SHE COULD REMOVE HER SEAT BELT, THE VAN LUNGED FORWARD WITH SUCH SPEED, WE WERE BOTH SCREAMING IN SHOCK. IT SMASHED THRU THE GARAGE DOOR LUNGED WITH SUCH FORCE TEARING DOWN THE CLOSET IN THE BACK OF THE GARAGE, RUNNING OVER LAWN MOWER AND POWER TOOLS, AND SMASHING EVERYTHING IN ITS PATH. MY DAUGHTER, WHO IS A PROFESSIONAL DRIVER, SLAMMED IT INTO PARK, AND I TURNED OFF THE KEY, STILL IN SHOCK. MY FOOT FELT LIKE IT WENT THRU THE FLOOR I WAS ON IT WITH SUCH FORCE. MY HUSBAND HEARD THE CRASH (HE IS NEARLY DEAF)SO HE RUSHED TO PULL ME OUT AS I WAS STUNNED, MY DAUGHTER GOT OUT, CALLED 911 AS SHE SMELLED GAS. THE FIRE DEPT CAME AND TURNED OFF THE GAS, DID A METER READING AND THERE WAS NO NATURAL GAS LEAKS. IN ALL MY 60+ YRS OF DRIVING ALL TYPES OF VEHICLES, ALL OVER THE WORLD, MY HUSBAND IS RETIRED MILITARY, I HAVE NEVER HAD ANYTHING LIKE THIS HAPPEN. WE WERE PLANNING ON PACKING THE VAN TO LEAVE ON A TRIP, IF I WOULD HAVE BEEN ON A HWY OR SCHOOL ZONE OR AT A BUSY SECTION OF TOWN, I SHUDDER TO THINK WHAT WOULD HAVE HAPPENED, PERHAPS WE WOULD HAVE BEEN KILLED OR WORSE, OTHERS WOULD HAVE BEEN INJURED OR KILLED. I'VE DRIVEN WITH THE SAME INSURANCE CO. FOR 59 YRS AND HAVE A SUPER GOOD DRIVING RECORD, TO THIS DAY, I CAN NOT GET INTO A CAR OR VAN AND DRIVE...THIS HAS REALLY MADE ME

DRIVER SIDE SLIDING DOOR OPENED SPONTANEOUSLY AND WOULD NOT STAY CLOSED. IT DIDN'T MATTER WHICH BUTTON I TRIED (DRIVER CONTROL, DOOR JAM, OR KEY FOB), DOOR WOULD NOT STAY CLOSED. I POWERED IT CLOSED TO DRIVE TO DEALER - STOPPING SEVERAL MORE TIMES TO RE-POWER IT CLOSED ON THE WAY. PART HAD TO BE ORDERED, SO I REPEATED THE ABOVE TO RETURN HOME. I WAS CONCERNED ABOUT THE SAFETY LIGHTING ON THE DOORS DRAINING THE BATTERY WHILE UNLATCHED DOOR SAT IN GARAGE. BY THE TIME THE PART ARRIVED (AFTER CHRISTMAS), CAR BATTERY WAS AT '0' CHARGE (BATTERY IS ONLY SIX MONTHS OLD). I HAD TO CONTACT AAA TO GET THE CAR STARTED TO DRIVE IT TO THE DEALER. MY CONCERN IS THAT THERE IS NO MANUAL OVERRIDE FOR THE AUTOMATIC DOORS, AND NO OFF SWITCH FOR THE AUTOMATIC DOOR LIGHTING THAT DRAINED MY BATTERY. I COULD HAVE BEEN ON A FREEWAY, I COULD HAVE HAD PASSENGERS OR GOODS IN MY BACK SEAT - SERIOUS SAFETY ISSUES! OF COURSE I NEED TO HAVE THE PROBLEM REPAIRED, BUT FOR SAFETY'S SAKE, I SHOULD HAVE HAD THE OPTION TO SWITCH OFF THE AUTOMATIC DOOR AND MANUALLY CLOSE IT. IF I HAD NOT BEEN IN MY NEIGHBORHOOD, THIS COULD HAVE BEEN MUCH MORE SERIOUS. THE NEXT SAFETY ISSUE IS THE FACT THAT THE BROKEN DOOR DRAINED MY BATTERY TO ZERO! AGAIN, WHAT IF I HAD NOT BEEN HOME? MY 2007 HYUNDAI ENTOURAGE HAS ONLY 53500 MILES ON IT, I HAVE NO SMALL CHILDREN WHO ABUSE THE DOORS, AND I RESPONSIBLY MAINTAIN MY VEHICLE. THE DOORS HAVE ALREADY BEEN SERVICED ON TWO PREVIOUS OCCASIONS. PLEASE CREATE A MANUAL OVERRIDE FOR THE AUTOMAT

TL* THE CONTACT OWNS A 2007 HYUNDAI ENTOURAGE. THE CONTACT STATED THAT WHILE THE DRIVER ATTEMPTED TO PARK WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE INDEPENDENTLY ACCELERATED CAUSING THE CONTACT TO CRASH INTO THE RESIDENCE. A POLICE REPORT WAS NOT FILED. THE DRIVER AND A PASSENGER SUSTAINED MINOR INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 46,000.

MY VAN WOULDN'T START ON 2 SEPARATE OCCASIONS ON THIS DAY. HAD TO TURN THE KEY 3-4 TIMES EACH. OVER THE NEXT 2 YEARS IT HAPPENED PERIODICALLY, BECOMING MORE FREQUENT, SOMETIMES TWICE A DAY, TWICE A WEEK OR ONCE EVERY 10 DAYS OR SO. VAN CAN'T BE JUMPED BECAUSE THERE IS POWER, TRIED PUTTING IT IN NEUTRAL THEN PARK AGAIN BUT STILL WOULDN'T START. TRIED FOR 20 MINUTES THEN WALKED AWAY FOR 30-60 MINUTES & VAN STARTED IMMEDIATELY UPON TRYING. DEALERSHIP "THINKS" IT'S THE IPM. FINALLY GOT THAT REPLACED BECAUSE WE WERE TOLD THEIR TOP MECHANIC PUT THOSE NOTES IN THE COMPUTER SO THAT'S WHAT THE PROBLEM IS. IMMEDIATELY NOTIFIED SERVICE SUPERVISOR THAT MY REAR SLIDING DOOR LOCK ISN'T WORKING BEFORE I EVER LEFT THE LOT (NEVER HAD A PROBLEM WHEN I DROPPED IT OFF). 3 DAYS LATER VAN WOULDN'T START. HYUNDAI TECHNICAL SAYS TO CHECK GROUND WIRES. 2 DAYS AFTER GETTING VAN BACK IT WOULDN'T START & ANOTHER 2 DAYS LATER BOTH SLIDER DOORS & REAR HATCH LOCKS STOPPED WORKING (NEVER HAD A PROBLEM WHEN IT WAS DROPPED OFF). NOW THEY WANT TO CHARGE ME SEVERAL HUNDRED DOLLARS TO REPLACE ALL 3 FAILED LOCK SENSORS. THEY MESSED IT UP!!!! I'M NOT PAYING FOR THE REPAIR!!! THEY CLAIM THEY'VE NEVER HAD ANYONE IN THEIR 2 STORES WITH A PROBLEM LIKE THIS. THE SERVICE SUPERVISOR IS PATRONIZING, LIES ABOUT THINGS MY HUSBAND HAS SAID, LIES ABOUT NOT GETTING MY VOICE MAIL WHEN I DIAL HIS EXTENSION DIRECTLY & PROBABLY DOESN'T TELL THE MANAGER EVERYTHING & CONTRADICTS HIMSELF. FOUND THIS WEBSITE & IT'S AMAZING TO SEE SEVE

WE HAVE BEEN HAVING TROUBLE WITH OUR ENTOURAGE NOT BEING ABLE TO START. TWO MONTHS AGO WE HAD AN OIL LEAK FROM OUR VALVE COVER AND WAS TOLD IT HAD BEEN LEAKING ONTO OUR ALTERNATOR FOR AWHILE AND COULD CAUSE OUR ALTERNATOR TO STOP WORKING. WE HAD TO PAY AN EXORBITANT AMOUNT OF MONEY TO GET THE VALVE COVER FIXED. THE MECHANIC I HAVE BEEN TALKING TO SAYS THAT THEIR IS A RECALL ON THE VERACRUZ WHICH USES THE SAME ENGINE AN VALVE COVER FOR MY VEHICLE. I THINK THAT OUR 2007 ENTOURAGE SHOULD BE INCLUDED IN THIS RECALL IN CASE THIS SHOULD HAPPEN TO MORE PEOPLE AND MORE ACCIDENTS HAPPEN. BECAUSE OF THIS LEAK HAPPENING WE WILL NOW HAVE TO GET A NEW ALTERNATOR SOON. *TR

TL* THE CONTACT OWNS A 2007 HYUNDAI ENTOURAGE. WHILE OPERATING THE VEHICLE, THE DRIVER'S SEAT INADVERTENTLY RECLINED WITHOUT WARNING. THE DEALER STATED THAT THE SEAT FRAME WAS FRACTURED IN TWO DIFFERENT PLACES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 74,000...UPDATED 10/08/14 *BF HYUNDAI AGREED, TO FIX THE VEHICLE. UPDATED 10/2/14

ON MY LAST VISIT TO THE DEALERSHIP SERVICE DEPARTMENT, I WAS TOLD THE FRONT VALVE COVER GASKET WAS LEAKING AND NEEDED TO BE REPLACED. I WAS UNABLE TO HAVE THE REPAIR DONE AT THEN DUE TO TIME CONSTRAINTS. I NOW HAVE AN APPOINTMENT IN THREE DAYS (AUGUST 8, 2014) TO HAVE THE FRONT VALVE COVER REPLACED. THE COST ESTIMATE IS $653.00. NHTSA RECENTLY SENT ME A NOTICE OF A RECALL ON THE HYUNDAI VERACRUZ THAT HAS VIRTUALLY THE SAME ENGINE COMPARTMENT LAYOUT AS MY VEHICLE. THE RECALL ON THE VERACRUZ IS TO REPLACE LEAKING VALVE COVER GASKET AND THE ALTERNATOR FOR FREE BECAUSE OIL IS LEAKING ONTO THE ALTERNATOR AND CAUSING A SAFETY HAZARD. I THINK THAT HYUNDAI OF AMERICA SHOULD DO THE SAME FIX FOR MY VEHICLE FREE OF CHARGE. WHAT DO YOU RECOMMEND THAT I DO? I BELIEVE THAT ODI SHOULD VERIFY THIS COMPLAINT AND CONTACT HYUNDAI TO ISSUE THE SAME RECALL FOR MY VEHICLE. *TR

WE NOTICED A LOUD THUMPING NOISE COMING FROM DRIVERS SIDE TIRE AREA, WHEN WE TOOK IT TO THE DEALER THEY TOLD US THE LEFT SWAY BAR ENDLINK AND INNER TIE ROD NEEDED TO BE REPLACED AND THE CAR WAS OUT OF WARRANTY SO WE WOULD HAVE TO PAY FOR IT. I TOLD THEM THAT I THOUGHT THAT THE CAR HAD TO FEW OF MILES FOR SOMETHING LIKE THAT TO GO WRONG TO WHICH THEY REPLIED "WELCOME TO THE WORLD HYUNDAI THEY USE CHEAP PLASTIC PARTS", NEEDLESS TO SAY I WAS UPSET. I HAVE SINCE TAKEN THE CAR TO FIRESTONE AND THEY SAID THE REPAIR COULD RUN OVER A $1,000.00 WHICH I DO NOT HAVE. I HAVE GONE ON LINE AND FOUND MANY COMPLAINTS ABOUT THIS SAME ISSUE. I FEEL THAT THIS IS A DEFINITE SAFETY ISSUE AND SHOULD BE LOOKED INTO BEFORE SOMEONE GETS HURT OR KILLED DUE TO THE PROBLEM, THAT IS IF THEY HAVE NOT ALREADY DONE SO. *JS