2007 Hyundai Entourage complaints

TL* THE CONTACT OWNS A 2007 HYUNDAI ENTOURAGE. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE FRONT DRIVERS SEAT ENTIRELY RECLINED BACK ONTO THE REAR LEFT PASSENGERS SEAT. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT DRIVERS SIDE SEAT SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SEAT MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE 65,000 AND THE CURRENT MILEAGE WAS 80,000. UPDATED 09/09/14*LJ

TL* THE CONTACT OWNS A 2007 HYUNDAI ENTOURAGE. THE CONTACT STATED THAT THE SUB-FRAME WAS RUSTED. IN ADDITION, THE RACK AND PINION SHIFTED WHICH CAUSED THE POWER STEERING TO LEAK. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SUB FRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 132,000.

TL* THE CONTACT OWNS A 2007 HYUNDAI ENTOURAGE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO REPLACED AN UNKNOWN MODULE. THE CONTACT STATED THAT THE FAILURE RECURRED THREE DAYS AFTER THE REPAIR. THE VEHICLE WAS TAKEN BACK TO THE INDEPENDENT MECHANIC WHERE THE VEHICLE WAS TO BE DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.

TURN SIGNAL INTERMITTENT/TOTAL FAILURE, SYMPTOMS ARE TYPICALLY SEEN WHEN A BULB FAILS. REPLACEMENT BULBS DO NOT CORRECT ISSUE AS THIS ISSUE IS RELATED TO A FAULTY BCM (BODY CONTROL MODULE). VEHICLE DOESN'T USE A RELAY STYLE SIGNAL INDICATOR SYSTEM. NOTE: THAT THE REAR TURN SIGNAL BLINKS FAST DURING FAILURE. MULTIPLE FORUM POST STATE THAT IT CAN APPEAR ON EITHER SIDE. *TR

TL* THE CONTACT OWNS A 2007 HYUNDAI ENTOURAGE. THE CONTACT STATED THAT WHEN DRIVING OVER A BUMP AT 15 MPH, THERE WAS A LOUD ABNORMAL NOISE COMING FROM THE VEHICLE. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE DRIVERS SIDE COIL SPRING WAS FRACTURED. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE COIL SPRING FRACTURED, PUNCTURING THE TIRE AND BRAKE LINE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 75,000.

IN APRIL 2013, OUR ENTOURAGE WAS SERVICED TO REPAIR THE FRONT STABILIZERS THAT WERE CAUSING THE VEHICLE TO SHIMMY AT HIGH SPEEDS. I TOOK THE VEHICLE BACK AGAIN TODAY (MAY 22, 2014) BECAUSE THE SAME PART IS CAUSING THE SAME PROBLEM. I AM CONVINCED THIS IS RELATED TO RECALL 13V556000 SUSPENSION NOV 06, 2013. THEY REFUSED TO LOOK AT MY VEHICLE UNLESS I AGREED TO A $95 FEE. AFTER COMPLAINING TO A MANAGER ABOUT IT, HE AGREED TO INSPECT THE VEHICLE AT NO CHARGE. I WAS ASKED TO WAIT WHILE THEY LOOKED AT THE VEHICLE. TEN MINUTES LATER, THE SERVICE ADVISOR CAME INTO THE WAITING ROOM AND SAID THEY DIDN'T HAVE ENOUGH MECHANICS TODAY TO LOOK AT THE VEHICLE IN A TIMELY MANNER. I WAS ASKED TO BRING THE ENTOURAGE BACK AT A LATER DATE WHEN I COULD LEAVE THE VEHICLE THERE BECAUSE THE VEHICLE HAD A FEW RECALLS FOR NON-SUSPENSION AND NON-SAFETY RELATED ISSUES. WHEN I ASKED HIM WHAT THE RECALLS WERE FOR HE JUST SAID IT WAS FOR A HEATER CORE AND A FEW OTHER NON-SAFETY ISSUES. NOT ONCE WAS THE ABOVE SUSPENSION RECALL MENTIONED OR ELUDED TO. I HAVE RECEIVED A NUMBER OF LETTERS FROM THE DEALER STATING THEY WOULD GIVE ME A GREAT TRADE-IN DEAL ON THE ENTOURAGE VAN BECAUSE IT WAS A HIGHLY SOUGHT AFTER VEHICLE. I NOW BELIEVE THERE ARE ULTERIOR MOTIVES FOR WANTING ME TO TRADE-IN THE VAN. THEY DON'T WANT TO DEAL WITH ALL THE RECALL AND TECHNICAL ISSUES RELATED TO THE ENTOURAGE. WHAT WORRIES ME IS THAT WERE ARE NOT TOLD ABOUT OR RECEIVE RECALL NOTICES OR DEFECTIVE PART ISSUES. NHTSA/ODI WOULD PROBABLY RECE

DRIVING A 2007 HYUNDAI ENTOURAGE VAN ON THE MORNING OF DECEMBER 30, 2011 WE CAME TO A STOP FOR A RED LIGHT. MY FOOT WAS STILL ON THE BRAKE PEDAL WHEN TWO SECONDS LATER WE WERE REARED ENDED BY ANOTHER VEHICLE THAT WAS TRAVELING AT APPROXIMATELY 45-50 MPH. MY SPOUSE AND I EXPERIENCED SEVERE WHIPLASH. THE DRIVER OF THE VEHICLE THAT CRASHED INTO US CLAIMED SHE NEVER SAW OUR STOP LIGHTS. AFTER THE INCIDENT, I DISCOVERED THERE WERE TWO RECALLS FOR OUR VAN (06V356000 & 09V122000) RELATED TO INTERMITTENT BRAKE LIGHT SWITCHES. WE PURCHASED THE ENTOURAGE IN 2009, BUT NEVER WAS TOLD OR NOTIFIED OF EITHER RECALL. ALTHOUGH THE OTHER DRIVER WAS A FAULT, I BELIEVE THAT SHE MAY HAVE BEEN TELLING THE TRUTH ABOUT NOT SEEING THE BRAKE LIGHTS. THERE ARE OTHER RECALLS ON THE 2007 HYUNDAI ENTOURAGE SINCE THEN (13V113000 AND 13V556000) BUT WE RECEIVED A NOTICE OF EITHER. I PLAN TO SUBMIT A SEPARATE COMPLAINT REGARDING THE OTHER RECALLS ISSUES. WHAT WORRIES ME IS THAT WERE ARE NOT TOLD ABOUT OR RECEIVE RECALL NOTICES OR DEFECTIVE PART ISSUES. I'M GUESSING THAT NHTSA/ODI WOULD RECEIVE MORE COMPLAINTS, BUT PEOPLE ARE NOT AWARE OF THE SHADY NON-DISCLOSURE PRACTICES OF DEALERSHIPS. THERE ARE OTHER ISSUES THAT I HAVEN'T SUBMITTED, BUT WILL TALK WITH YOU ABOUT IF YOU SO DESIRE. *TR

BEGINNING IN AUGUST OF 2013 OUR ENTOURAGE STARTED EXPERIENCING EPISODES OF RANDOMLY NOT STARTING, WITH EPISODES OCCURRING ABOUT EVERY TWO WEEKS, SOMETIMES MORE OFTEN, SOMETIMES LESS. FOR AWHILE WE SUSPECTED IT WAS AN ISSUE WITH THE BATTERY, BUT AFTER REPLACING THE BATTERY TWICE NOW, WE KNOW IT IS NOT AN ISSUE WITH THE BATTERY. WE DO KNOW NOW THAT IT IS A CONDITION KNOWN AS AN INTERMITTENT, NO CRANK/NO START. WE DO NOT KNOW FOR SURE WHY; HOWEVER, WE SUSPECT, PER A TECHNICAL SERVICE BULLETIN PUT OUT IN AUGUST OF 2007THAT WE FOUND (#07-90-009), THAT IT IS DUE TO A FAULTY IPM MODULE. HYUNDAI REFUSES TO ACKNOWLEDGE THAT BULLETIN OR TO COVER THE REPAIRS SINCE IT IS NOT UNDER WARRANTY, AND A DIAGNOSTIC IS PROVING FUTILE (PER OUR EXPERIENCE OF HAVING A DIAGNOSTIC PERFORMED THAT TURNED UP NOTHING) SINCE THE PROBLEM RESOLVES ITSELF AFTER SITTING FOR SOME TIME, THEREFORE, BY THE TIME THE MECHANIC IS ABLE TO SEE IT IS NO LONGER EXHIBITING THE PROBLEM, SO WE ARE LEFT NOT ONLY NOT KNOWING WHEN OUR VEHICLE WILL START ON A RECURRING BASIS BUT UNSURE AS TO WHAT TO DO ABOUT THIS PROBLEM. *TR

SINCE THIS FIRST INCIDENT WE HAVE HAD PROBLEMS WITH OUR POWER SLIDING DOORS ON OUR VAN. THE DOORS HAVE DONE THE "DINGING" THE CRUNCHING AND GRINDING NOISE, OPENED WHEN TURNING A CORNER. OFTEN COMES UNLATCHED AND MAKES THE LIGHT COME ON AND THE ALERT. THIS HAS HAPPENED MOSTLY ON THE PASSENGER SIDE BUT WE HAVE HAD ISSUES WITH BOTH DOORS. I'M TIRED OF FIGHTING WITH IT AND HAVE RUN OUT OF WARRANTY SO NOW I HAVE TO PAY TO GET IT FIXED AND HAVEN'T HAD THE EXTRA CASH TO DO SO. MAYBE IF SOMEONE DIES FROM THIS HYUNDAI WILL TAKE NOTICE, GUESSING THAT'S WHAT IT'S GOING TO TAKE. THEY REALIZED THEY HAD A LEMON ON THEIR HANDS, WHY DO YOU THINK IT WAS ONLY MADE 3 SHORT YEARS. *TR

TL* THE CONTACT OWNS A 2007 HYUNDAI ENTOURAGE. THE CONTACT STATED THAT WHILE DRIVING 35 MPH ATTEMPTING A LEFT TURN, HE HEARD AN ABNORMAL KNOCKING SOUND. THE CONTACT EXITED THE VEHICLE AND NOTICED THAT THE FRAME WAS RUSTED. THE CONTACT ALSO STATED THAT THE BRAKE LIGHTS WOULD NOT ACTIVATE. THE VEHICLE WAS TAKEN TO A CERTIFIED MECHANIC WHERE THEY STATED THAT THE STRUTS, FRAME AND CONTROL ARMS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 180,808.

MY 2007 HYUNDAI ENTOURAGE SE MINIVAN SUFFERS FROM A INTERMITTENT START ISSUE. WE BOUGHT THE VAN USED IN 2012 WITH 82,000 MILES ON IT. WE HAVE HAD DOOR ISSUES, WHERE THEY DO NOT LATCH CORRECTLY AND ENGINE ISSUES, ELECTRICAL ISSUES, AND TIRES WEAR UNEVENLY. IT HAS NOT BEEN A GREAT PURCHASE. THE VAN NOT STARTING IS THE REAL ISSUE, HERE IS WHAT HAPPENS. WHEN YOU PUT THE KEY IN THE IGNITION IT EITHER STARTS THE ENGINE OR THERE IS NO IGNITION. THE LIGHTS AND FANS STILL WORK JUST NO IGNITION. THE FIX, I READ ONLINE THAT IF YOU HIT THE FUSE PANEL BELOW THE STEERING WHEEL THAT RESETS THIS ERROR. IT WORKS, IT SHOULDN'T BUT IT DOES. THE CLOSEST DEALER IS 30 MILES AND THEY HAVE QUOTED ME UP TO A 600.00 TO FIX. I FEEL THAT THIS IS SUCH A WIDESPREAD ISSUE THAT IT SHOULD BE COVERED BY HYUNDAI. IT ALSO SEEMS LIKE A SAFETY ISSUE. PLEASE CHECK INTO THIS. THANK YOU. *TR

SLIDING PASSENGER SIDE DOOR OPENED ON ITS OWN GOING AROUND A TURN, SPEED WAS ABOUT 25 MILES PER HOUR. ALARM BELL SOUNDED, I STOPPED CAR CHECKED DOOR RECLOSED AND LOCKED IT. *TR

REAR LIFT GATE WILL NOT CLOSE WHEN POWER BUTTON IS PUSHED HAS TO BE SHUT BY FORCE. HARD TO OPEN GETS STUCK WHEN DEPRESSING HANDLE. *TR

AS I OPENED REAR LIFT GATE IT OPENED HALF WAY THEN STARTED TO CLOSE I WAS ALMOST HIT IN THE HEAD WHEN IT STARTED COMING DOWN. ON 2/4/14 SAME INCIDENT HAPPENED LIFT GATE OPENS HALF WAY THEN CLOSES ON OWN. *TR

AS I WAS PULLING OUT OF A PARKING LOT, THE ESC LIGHT CAME ON STEADY AND THERE WAS NO POWER/PICKUP WHEN DEPRESSING THE ACCELERATOR. TOP SPEED MAY HAVE BEEN 10MPH. I WAS ABLE TO GET THE CAR OFF THE ROAD WITHOUT INCIDENT AS IT WAS EARLY IN THE MORNING. THIS IS A KNOWN PROBLEM THAT PRESENTS A SAFETY ISSUE BUT HAS NOT BEEN RECALLED (SEE HYUNDAI TECHNICAL SERVICE BULLETIN 10-FL-010 FOR SPECIFICS). A LOSS OF ABILITY TO ACCELERATE WHEN TRYING TO JOIN TRAFFIC COULD INCREASE THE CHANCE OF AN ACCIDENT AND SHOULD BE A GENERAL RECALL FOR REPLACEMENT AT HYUNDAI EXPENSE. *TR

TL* THE CONTACT OWNS A 2007 HYUNDAI ENTOURAGE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V556000 (SUSPENSION) HAD SURPASSED A REASONABLE TIME FOR REPAIR. THE DEALER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

WE PURCHASED '07 HYUNDAI ENTOURAGE IN 2009. WE HAD SEVERAL MINOR PROBLEMS THAT YEAR, WHICH WE OVERLOOKED AS RESULT OF NORMAL MAINTENANCE. HOWEVER, WE NOW THINK OTHERWISE AS THE ELECTRICAL SYSTEM SEEMS TO BE FAULTY! ISSUES: REPLACED BATTERY THREE TIMES WITHIN 1 YEAR. REMOTE ENTRY STOPPED WORKING FOR SLIDING DOORS, THEY LOCK/UNLOCK BUT DO NOT OPEN/CLOSE. SLIDING DOOR ON DRIVER'S SIDE DOESN'T WORK VIA SWITCH INSIDE THE DOOR OR CEILING CONSOLE. AT TIMES OUR DOORS SLIDE OPEN WHILE DRIVING! FROM BEGINNING, A LARGE QUANTITY OF WATERY LIKE SUBSTANCE LEAKING FROM ENGINE AREA. MECHANIC TIGHTENED A GASKET DURING AN OIL CHANGE WHICH TEMPORARILY LIGHTENED THE PROBLEM...BUT IT CONTINUES TO THIS DAY. EVERY MECHANIC HAS MENTIONED THIS LEAK BUT CANNOT DETERMINE ORIGIN. ENGINE LIGHT CAME ON 2 YEARS AGO, WE WERE TOLD TO REPLACE ELECTRONIC THROTTLE CONTROL ($1500!). HOWEVER, LIGHT TURNS OFF FOR EXTENDED PERIODS OF TIME (LOOSE WIRE? POOR BATTERY? FAULTY COMPUTER?), SO WE'RE HESITANT TO ORDER THAT PART...FEEL LIKE THE COMPUTER IS FAULTY. COUPLE OF WEEK'S AGO THE AIR BAG LIGHT CAME ON AND WILL NOT TURN OFF, EVEN THOUGH WE HAVE NOT BEEN IN A COLLISION. DRIVER'S TURN SIGNAL BURNS OUT WITHIN THREE WEEKS OF REPLACEMENT, IT'S BEEN THIS WAY SINCE DAY ONE. A FEW DAYS AGO THE DRIVER'S SIDE DOOR WASN'T RESPONDING TO THE KEYLESS REMOTE...IT REMAINED LOCKED EVEN AS ALL OTHER DOORS UNLOCKED...CURIOUS TO SEE IF THIS BECOMES A RECURRING PROBLEM. ADDITIONALLY, THE LATCH ON THE DRIVER'S SIDE SLIDING DOOR BROKE OFF

DRIVING DOWN THE ROAD AND WHEN LETTING OFF THE GAS AND VEHICLE STARTS SLOWING DOWN HEAD LIGHTS , BRAKE LIGHTS, INST. PANEL LIGHT, RADIO WOULD CUT OUT FOR A SECOND OR TWO AND COME BACK ON. STARTED OFF DOING IT 1 A WEEK , A COUPLE DAYS , NOW IT DOES IT CONSTANTLY WHEN CAR IS SLOWING DOWN. DON'T GO OFF WHILE AT IDLE. OTHER DRIVERS FLASH THEIR LITES AT ME OR BLOWS THEIR HORN' ESPECIALLY CARS THAT ARE FOLLOWING ME. *TR

TL* THE CONTACT OWNS A 2007 HYUNDAI ENTOURAGE. THE CONTACT STATED THAT THE STEERING WHEEL WAS LOOSE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE A DIAGNOSTIC WAS PERFORMED AND LOCATED THE FAILURE AT THE STEERING BUSHING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 36,000 AND THE CURRENT MILEAGE WAS 40,100.

IN VERY COOL WEATHER (30 DEGREES OR LOWER ) SLIDING DOORS FREEZE SHUT, CAN T OPEN FROM OUT SIDE OR INSIDE THIS HAS HAPPENED BEFORE 2/2011 SOME PART WAS REPLACE IA WAS OK UNTIL NOW. IS THIS A SAFETY ISSUE ? I FEEL THAT IT MAYBE WHAT HAPPENS IF SOMEONE HAS TO EXIT FAST ? *TR

WHAT IS WRONG WITH MY HYUNDAI IS BELOW, HOWEVER, THE HYUNDAI DEALER WILL NOT ACKNOWLEDGE SINCE THEY SAY MY VIN IS NOT INCLUDED - HELP. REPORT RECEIPT DATE: APR 15, 2009 NHTSA CAMPAIGN NUMBER: 09V122000 COMPONENT(S): SERVICE BRAKES, HYDRAULIC SUMMARY: HYUNDAI IS RECALLING 532,633 MY 2006-2007 ACCENT, ENTOURAGE, SONATA, MY 2007 AZERA, ELANTRA AND SANTA FE, MY 2005-2007 TUCSON AND MY 2007-2008 VERACRUZ VEHICLES. THE STOP LAMP SWITCH IN THE AFFECTED VEHICLES MAY MALFUNCTION. A MALFUNCTIONING STOP LAMP SWITCH MAY CAUSE THE BRAKE LIGHTS TO NOT ILLUMINATE WHEN THE BRAKE PEDAL IS DEPRESSED OR MAY CAUSE THE BRAKE LIGHTS TO REMAIN ILLUMINATED WHEN THE BRAKE PEDAL IS RELEASED. A STOP LAMP SWITCH MALFUNCTION MAY ALSO AFFECT THE OPERATION OF THE BRAKE-TRANSMISSION SHIFT INTERLOCK FEATURE SO THE TRANSMISSION SHIFTER WOULD NOT BE ABLE TO BE SHIFTED OUT OF THE PARK POSITION. IT MAY ALSO CAUSE THE ELECTRONIC STABILITY CONTROL (ESC) MALFUNCTION LIGHT TO ILLUMINATE, AND IT MAY NOT DEACTIVATE THE CRUISE CONTROL WHEN THE BRAKE PEDAL IS DEPRESSED. CONSEQUENCE: ANY OF THESE MALFUNCTIONS, ALONE OR IN COMBINATION, MAY LEAD TO A CRASH. REMEDY: DEALERS WILL REPLACE THE STOP LAMP SWITCH FREE OF CHARGE. THE RECALL BEGAN ON JUNE 29, 2009. OWNERS MAY CONTACT THE HYUNDAI CUSTOMER ASSISTANCE CENTER AT 1-800-633-5151. NOTES: HYUNDAI RECALL NO. 092. OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAF

THE BRAKE LIGHTS OF MY 2007 HYUNDAI ENTOURAGE DO NOT ILLUMINATE WHEN THE BRAKE PEDAL IS DEPRESSED. ALSO THE ELECTRONIC STABILITY CONTROL (ESC) LIGHT WON'T GO OFF, AND THE CRUISE CONTROL WILL NOT ENGAGE. CONTACTED HYUNDAI CUSTOMER ASSISTANCE, LITTLE TO NO HELP. THEY CONFIRMED THE ONLINE ALLDATA REPAIR NOTICE THAT SAID THERE IS A RECALL FOR THIS VEHICLE WITH THE EXACT PROBLEMS. HOWEVER, THEY COULDN'T TELL ME IF REPAIR WAS COVERED UNDER RECALL. THEY SUGGESTED I CONTACT LOCAL DEALER AND HAVE CAR DIAGNOSED AT MY COST. *TR

NOTICED CRUISE CONTROL WAS NOT ACTIVATING AND THEN NOT DEACTIVATING WHEN MANUALLY BRAKING. UPON ARRIVAL AT DESTINATION, WHEN ENGINE WAS TURNED OFF, BRAKE LIGHTS ARE REMAINING ON AND DRAINING THE BATTERY. UNABLE TO GET THE LIGHTS TO TURN OFF. BEEN HAVING INTERMITTENT OCCURRENCES OF ESC INDICATOR GOING ON AT INAPPROPRIATE TIMES AND REMAINING ON. DURING THOSE TIMES, VEHICLE FEELS AS IF BRAKES ARE BEING APPLIED EVEN WHILE I AM ATTEMPTING TO ACCELERATE ON A STRAIGHTAWAY. VEHICLE SEEMS TO BE SO SLOW AS IF BRAKES ARE ENGAGED. FOUND THAT STOPPING THE VEHICLE AND TURNING OFF THE IGNITION COMPLETELY WILL SOMETIMES RESET THE CAR. HYUNDAI CUSTOMER CARE WAS AWFUL!!!! SAID THE STOPLAMPSWITCH ON MY VEHICLE HAS ALREADY BEEN REPLACED THROUGH A PREVIOUS RECALL SO THEY CANNOT REPLACE IT AGAIN EVEN THOUGH THE EXACT SAME PROBLEM IS STILL OCCURRING AGAIN. THEY WANT ME TO TAKE IT TO THE DEALER AND PAY FOR THE DIAGNOSIS AND REPLACEMENT OF THE SAME PART AND PROBLEM! I'VE DONE THAT TWICE BEFORE (PAID FOR DIAGNOSIS OF FAULTY SLIDING DOORS WHICH IS WHY I CAME IN TO BEGIN WITH) ONLY TO BE TOLD THE ERRATIC AUTOMATIC SLIDING SIDE DOORS WILL COST ME $600 EACH TO BE FIXED. UNACCEPTABLE CUSTOMER SERVICE. DOORS SHOULD OPEN AND CLOSE BUT WE HAVE HAD TO LIVE WITH NON-WORKING DOORS FOR OVER 5 YEARS BECAUSE HYUNDAI WOULD NOT FIX THEM FOR FREE AS THAT WAS NOT A RECALL ISSUE FOR THEM. SHAMEFUL SERVICE. *TR

TL* THE CONTACT OWNS A 2007 HYUNDAI ENTOURAGE. THE CONTACT STATED THE BRAKE LIGHTS STOPPED ILLUMINATING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN STATED THE BRAKE LAMP SWITCH HAD TO BE REPLACED. NHTSA RECALL CAMPAIGN NUMBER: 09V122000 (SERVICE BRAKES, HYDRAULIC) MAY BE RELATED TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 75,000. *TR

BRAKE LIGHTS FAILED DUE TO A FAULTY STOP SWITCH. SEEMS SIMILAR TO ISSUE FOUND/COVERED BY CAMPAIGN 110. *TR

DRIVING HOME LAST NIGHT MY ESC OFF/ON LIGHT CAME ON. I DIDN'T KNOW WHAT THIS MEANT, BUT KEPT DRIVING. UPON ARRIVAL AT HOME MY BRAKE LIGHTS WOULD NOT COME OFF. THE ONLY THING THAT WOULD MAKE THEM GO OFF IS DISCONNECTING THE BATTERY CABLE. UPON FURTHER TEST THE BRAKE LIGHTS STAY ON WHILE DRIVING AS WELL SO THE INDIVIDUAL BEHIND ME WOULD NOT BE ABLE TO TELL WHETHER OR NOT I WAS ABOUT TO STOP. I CALLED THE DEALER AND THE 800 NUMBER IN REGARDS TO A RECALL THAT I SAW ON THE NHTSA WEBSITE THAT MAY BE RELATED TO THE ISSUE AND THEY SAY MY VEHICLE IS NOT IMPACTED BY THIS RECALL AND THAT I NEED TO TAKE IT IN TO THE DEALER. THE ISSUE SEEMS AMAZINGLY SIMILAR TO THE 2009 RECALL. *TR

I WAS STOPPED BEHIND A VEHICLE TURNING LEFT, AND A LINE OF CARS CAME THROUGH THE INTERSECTION BEHIND ME. THE CAR DIRECTLY BEHIND ME WAS UNAWARE THAT I WAS STOPPED BECAUSE APPARENTLY MY BRAKE LIGHTS WERE NOT ON AND THE DRIVER HAD TO SWERVE QUICKLY INTO THE LANE OF ONCOMING TRAFFIC; THE CAR BEHIND HIM SWERVED INTO THE RIGHT BREAKDOWN LANE. WE ARE FORTUNATE WE WERE NOT HIT AND THAT NO ONE ELSE WAS HIT. ASSUMING THE FAULT WAS WITH THE OTHER DRIVER, I CONTINUED DRIVING OUR ENTOURAGE UNAWARE OF THE ONGOING PROBLEM, ONLY TO DISCOVER ON THE HIGHWAY LAST NIGHT AFTER DARK THAT THE BRAKE LIGHTS WERE NOT WORKING. I HAD BEEN DRIVING THE VEHICLE FOR CLOSE TO A MONTH THIS WAY--THE ESC LIGHT HAS ALSO BEEN ON THAT LONG--NOT REALIZING THAT THE PROBLEM WAS ALSO AFFECTING THE BRAKE LIGHTS. THERE WAS A SAFETY RECALL ISSUED FOR THIS PROBLEM IN 2009. THOUGH EVERY WEBSITE I'VE CONSULTED INCLUDES THE ENTOURAGE IN THE RECALL CAMPAIGN, HYUNDAI MAINTAINS THAT IT IS NOT INCLUDED. IT BEFUDDLES ME THAT A KNOWN SAFETY ISSUE THAT IS AFFECTING THE 07 ENTOURAGE IS BEING COMPLETELY IGNORED BY HYUNDAI CUSTOMER SERVICE. THE SAFETY ISSUE IS PARTICULARLY TROUBLING BECAUSE OWNERS WILL NOT KNOW THAT THEIR BRAKE LIGHTS ARE FAILING TO ENGAGE, UNLESS AN ACCIDENT OR NEAR ACCIDENT OCCURS. EVEN THEN, (LIKE OUR FAMILY) THEY MAY NOT REALIZE THE PROBLEM. UNLESS A RECALL IS ISSUED/HONORED, THE ONLY WAY TO DISCOVER THE PROBLEM IS TO HAVE IT WHILE OPERATING THE CAR. IN OUR CASE, MY CHILDREN RIDE EVERYWHERE WITH ME IN THE ENTOURA

TL* THE CONTACT OWNS A 2007 HYUNDAI ENTOURAGE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH AND DEPRESSING THE BRAKES, THE VEHICLE SHOOK AND THE BRAKES FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN THE DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKES NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 24,000 AND THE CURRENT MILEAGE WAS 48,000. THE VIN WAS NOT AVAILABLE. *TR

ON A NIGHT GOING HOME FROM WORK, WHEN IT HAVE SLEETED A CO-WORKER WAS FOLLOWING ME AND NOTICED I HAD NO BRAKE LIGHTS AND THEN MY ESC LIGHT WOULD GO ON AND OFF AND I DIDN'T REALIZE IT WAS A HUGE PROBLEM UNTIL THE BRAKE LIGHTS STOPPED WORKING AGAIN I HAD MY CAR TESTED AND IT COME BACK AS A BRAKE LIGHT SWITCH MALFUNCTION AND WHEN I WAS SEARCHING TO FIND OUT ABOUT THE PART I NOTICED HYUNDAI HAD A RECALL ON THAT PART BUT BECAUSE THE RECALL HAS BEEN CLOSED THEY WILL NOT REPLACE IT ON MY VAN FOR ME AND I DID NOT OWN THE VAN UNTIL 2011 SO I HAD NO IDEA ABOUT THE RECALL AND THE DEALER ALSO NEVER MENTIONED ANYTHING, I AM UPSET THAT A RECALL CAN CLOSE I BELIEVE THEY MANUFACTURE SHOULD MAKE SURE ALL OF THERE VEHICLES HAVE BEEN FIXED SO NOW BEFORE I HAVE A ACCIDENT FOR HAVING NO BRAKES LIGHTS I HAVE TO FIGURE OUT HOW TO REPLACE THIS SWITCH.. *TR

I HAVE BEEN EXPERIENCING SEVERAL ELECTRICAL ISSUES WITH THE VAN. THE VAN HAS BEEN TO THE DEALERSHIP SEVERAL TIMES FOR MOTOR ISSUES WITH THE SLIDING SIDE DOORS. ABOUT 5 MONTHS AFTER PURCHASING THE VAN WE HAD ISSUES WITH THE SIDE DOORS POPPING OPEN WHILE DRIVING 70MPH DOWN THE EXPRESSWAY. THIS WAS AN ONGOING PROBLEM. WAS TOLD BY THE DEALERSHIP THAT THE ISSUE WAS FIXED. UPON THE LAST VISIT TO THE DEALERSHIP FOR A SLIDING SIDE DOOR THAT DOES NOT FUNCTION PROPERLY I WAS TOLD THAT THE MOTOR NEEDS TO BE REPLACED DESPITE THE SEVERAL COMPLAINTS I HAVE HAD ABOUT THE SLIDING DOORS. THE COST WAS OVER $150 TO REPLACE THE MOTOR FOR THE DOOR. CURRENT ISSUE IS THE BRAKE LIGHTS DO NOT ILLUMINATE AT ALL. I CALLED DEALERSHIP AFTER LEARNING OF RECALL ONLINE AND THEY STATED THIS WAS VIN SPECIFIC AND NO RECALL WAS ISSUE ON MY VAN AND I WOULD HAVE TO PAY THE COST. AFTER READING SEVERAL REPORTS OF THE SAME ISSUE WITH THE BRAKE LIGHTS THE ISSUE DOES NOT SEEM TO BE VIN SPECIFIC. *TR

FRONT DRIVER SEAT BROKE UNDERNEATH,NOW WOBBLES BACK AND FORTH. *TR

TL* THE CONTACT OWNS A 2007 HYUNDAI ENTOURAGE. THE CONTACT STATED THAT THE BRAKE LIGHTS ILLUMINATED CONSTANTLY WITHOUT DEPRESSING THE BRAKE PEDAL BUT FAILED TO ILLUMINATE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THE BRAKE LIGHT SWITCH WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 06V356000 (ELECTRICAL SYSTEM) THAT COULD HAVE BEEN RELATED TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THE VIN WAS NOT INCLUDED. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. *TR

DRIVING AUTO AT A SLOW RATE OF SPEED TO STOP AT DESIGNATED STOP SIGN. BRAKES FAILED TEMPORARY UNTIL BRAKE PEDAL WAS PUMPED RAPIDILY. AUTO TAKEN TO INDEPENDENT REPAIRMAN. FOUND A RECALL ON THIS AUTO-RECALL 09V122000 --HYUNDAI RECALL NO 092. PART AFFECTED IS THE STOP LAMP SWITCH. LOCAL HYNDAI DEALER WAS CALLED BY REPAIR SHOP AND TOLD THAT AUTO WAS NOT COVERED AS IT WAS MADE IN KOREA? FROM THE SUMMARY ON THE RECALL, WE HAVE ALSO SOME OF THE MALFUNCTIONING PROBLEMS: STOP LIGHT STAY ON, SHIFT INTERLOCK SO THE TRANSMISSION SHIFTER WOULD NOT BE ABLE TO BE SHIFTED OUT OF PARK. IN SEPTEMBER WE HAD A PROBLEM WHICH WAS DIAGNOSSED AS A DEFECTIVE MASTER CYLINDER, WHICH WAS REPLACED. NOW A DETERMINATION HAS BEEN MADE THAT THE MASTER CYLINDER MAY BE DEFECTIVE AGAIN. I CALLED HYNDAI CUSTOMER SERVICE AND WAS INFORMED THAT THIS AUTO, BY VIN NUMBER, WAS NOT ON RECALL. THANK Y OU FOR YOUR CONSIDERATION. *TR

VEHICLE BRAKE LIGHT SWITCH FAILED. ESC LIGHT REMAINS ON. BRAKE LIGHTS STAY ON. HYUNDAI REFUSE TO FIX FREE OF CHARGE, EVEN THOUGH PART OF RECALL#09V122000. *TR

TL* THE CONTACT OWNS A 2007 HYUNDAI ENTOURAGE. THE CONTACT STATED THAT THE VEHICLE HAD NUMEROUS ELECTRICAL FAILURES. THE CONTACT STATED THAT THE INTERIOR LIGHT, THE POWER SLIDING DOORS, AND THE POWER LOCKS ALL FAILED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS AND WAS INFORMED THAT THERE WAS AN ELECTRICAL SHORT. THE VEHICLE WAS REPAIRED. THE FAILURES RECURRED. THE AIR BAG LIGHT BEGAN TO ILLUMINATE AND THE CONTACT WAS AFRAID THAT IT TOO WAS AN ELECTRICAL ISSUE AND FELT VERY UNSAFE DRIVING THE VEHICLE. THE VEHICLE WAS DUE TO BE DIAGNOSED AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS 114 AND THE CURRENT MILEAGE WAS 111,000. UPDATED 01/05/13*LJUPDATED 2/6/2013 *JS

I WAS DRIVING IN THE LEFT LANE OF A LOCAL HIGHWAY WITH NO MEDIAN, AT APPROXIMATELY 40-43 MPH. IT WAS ABOUT 7:30 IN THE EVENING ON A FRIDAY AND TRAFFIC WAS HEAVY. THE HOOD OF MY ENTOURAGE SUDDENLY POPPED OPEN HITTING MY WINDSHIELD AND OBSCURING MY VIEW. LUCKILY I WAS ABLE TO STEER THE CAR OVER TO THE RIGHT LANE AND THEN ONTO THE SHOULDER, WHICH IS ALSO MINIMAL IN THAT LOCATION DUE TO A DITCH. I AM VERY GRATEFUL THAT MY DAUGHTER AND I ARE SAFE, THAT I DIDN'T HIT ANYONE AND NO ONE HIT US AND THAT I DIDN'T HIT ANY OTHER STATIONARY OBJECTS OR END UP IN THE DITCH DUE TO MY INABILITY TO SEE WHERE I WAS GOING. THERE IS NO REASON WHY THE HOOD SHOULD OPEN BY ITSELF. NO ONE HAD OPENED IT FOR MONTHS. I HAD BEEN DRIVING UP AND DOWN THAT STRETCH OF ROAD, SOMETIMES MULTIPLE TIMES DAILY WITHOUT INCIDENT. THERE WAS NO TRAUMA TO MY CAR. NO ACCIDENTS, NOTHING HIT THE CAR PRIOR TO THIS OCCURRING. IT JUST SUDDENLY FLEW OPEN. IT WAS BENT OUT OF SHAPE, DIFFICULT TO CLOSE, DETACHED FROM THE SIDE SUPPORT ARMS THAT HOLD IT OPEN WHEN SERVICING THE ENGINE. A WRECKER DRIVER PULLED OVER AND OFFERED ASSISTANCE, WE WERE ABLE TO CLOSE IT TOGETHER AND HE HAD TO USE A LARGE WRENCH (I THINK I AM NO MECHANIC) TO ADJUST THE LATCH IN ORDER TO EVEN CLOSE THE HOOD, LET ALONE SECURE IT. *TR

2010 A/C NOT WORKING PROPERLY. IN 2011, AGAIN A/C NOT PROPERLY WORKING. BOTH TIMES TOOK INTO DEALERSHIP AND THEY SAID IT JUST TAKES THE SYSTEM A LITTLE LONGER TO GET COLD. THEN IN 2011, 2 MORE TIMES THE SAME PROBLEM BUT MODULE FAN CONTROL CIRCUIT AND WIRING WAS MELTED. TOOK IT TO AUTO TECH SINCE THE WARRANTY HAD EXPIRED FOR THE REPAIRS. AUTO TECH SAID THIS COULD HAVE BEEN A FIRE POSSIBILITY AND A SAFETY ISSUE. *TR UPDATED 08/11/12 *BF UPDATED 09/18/2012 *JS

TL* THE CONTACT OWNS A 2007 HYUNDAI ENTOURAGE. THE CONTACT SATED THAT THE DRIVER'S SEAT SEPARATED FROM THE METAL BASE AND CAUSED THE ELECTRICAL SYSTEM TO MALFUNCTION. THE DRIVER SIDE SEAT WOULD MOVE FREELY WHILE THE CONTACT DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THE DRIVER'S SEAT WOULD NEED TO BE REPLACED. THE DRIVER'S SEAT WAS REPLACED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 110,000.

POWER SLIDING DOORS DO NOT STAY CLOSED, EVEN IF CAR HAS BEGUN MOVING. SOMETIMES REOPEN AND CLOSE RATHER THAN LATCHING SHUT, AND HAVE TO BE CLOSED MANUALLY. ONE SIDE HAS STOPPED OPERATING ALL TOGETHER AND MUST BE USED MANUALLY. DOOR BEING USED MANUALLY IS TO HEAVY FOR CHILDREN TO OPERATE SAFELY AND MAKES A GRINDING NOISE. ISSUE STARTED SHORTLY AFTER BUMPER TO BUMPER WARRANTY EXPIRED AND HAS BEEN PERSISTENT OVER THE PAST 6 MONTHS TO A YEAR. IS A SAFETY CONCERN FOR DOORS OPENING AND RE-CLOSING ON CHILDREN EXITING OR ENTERING THE VEHICLE OR DOOR OPENING ON A CHILD WHILE THE VEHICLE IS IN MOTION. **DATE AND MILEAGE ARE APPROXIMATE. *TR

WHEN DRIVING THE CAR IT UNEXPECTEDLY DOES NOT ALLOW ACCELERATION TO OCCUR. THE CAR STALLED WHILE PULLING OUT INTO TRAFFIC CAUSING A NEAR ACCIDENT. HAD TO TURN OFF THE CAR AND RESTART IT. *TR

I HAVE CALLED HYUNDAI AND ASKED ABOUT RECALLS, THEY SAY THERE ARE NONE. BUT MY BRAKE LIGHTS CONTINUE TO STAY ON AND MY CEL IS ON AND IT SHOWS A BAD COMPUTER. I FEEL THE COMPUTER SHOULD BE REPLACED BY DEALER NOT AT MY EXPENSE. *JS

TL* THE CONTACT OWNS A 2007 HYUNDAI ENTOURAGE. THE CONTACT STATED THAT THE MIDDLE PASSENGER SIDE SEAT BELT FAILED TO RETRACT PROPERLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 60,150 AND THE CURRENT MILEAGE WAS 62,000.

TL* THE CONTACT OWNS A 2007 HYUNDAI ENTOURAGE. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR A ROUTINE REPAIR. THE CONTACT THEN NOTICED THAT THE EXTERNAL BRAKE LIGHTS WOULD ILLUMINATE CONSISTENTLY, CAUSING THE CRUISE CONTROL TO DEACTIVATE. THE DEALER TOLD THE CONTACT THAT THEY REPAIRED THE VEHICLE UNDER THE NHTSA CAMPAIGN ID NUMBER: 09V122000 (SERVICE BRAKES, HYDRAULIC:SWITCHES:BRAKE LIGHT) RECALL WITHOUT THE CONTACT'S CONSENT. THE CONTACT CALLED THE MANUFACTURER, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 35,000 AND THE CURRENT MILEAGE WAS 68,160.

I HAVE REPLACED 10-12 HEADLIGHTS SINCE PURCHASING THIS VEHICLE. DEALERSHIP WHERE I TOOK IT DURING WARRANTY CLAIMED THERE WAS NO PROBLEM, JUST USAGE. IT IS NOW BLOWING A LIGHT EVERY 4 TO 6 WEEKS. *TR

AUTOMATIC VAN DOORS FAIL TO CLOSE AND REBOUND OPEN. THE VAN HAS BEEN IN MULTIPLE TIMES (OVER 10) THE DOOR ASSEMBLY HAS BEEN REPLACED AT LEAST 5 TIMES AND ALL RECALLS HAVE BEEN FIXED. THIS VAN IS NOT SAFE. THEY ALL NEED TO BE RECALLED TO AVOID SERIOUS INJURY. HYUNDAI IS NOT MAKING THIS VAN ANY LONGER AND HAS GIVEN CONSUMERS LITTLE HOPE TO FIXING THE DOORS ONCE AND FOR ALL. I SAT IN THE PARKING LOT SINGLE DIGIT TEMPS, SNOW AND WIND CHILLS WITH MY YOUNG DAUGHTER WHILE I TRIED AND TRIED TO CLOSE THE DOOR. THEY WILL NOT EVEN CLOSE ON THE MANUAL SETTING AT TIMES. THIS VAN IS DANGEROUS! *TR

POWER SLIDING DOORS SOMETIMES OPEN BY THEMSELVES WHILE VEHICLE IS DRIVING. *TR

WE WERE RECENTLY DRIVING ON THE HIGH WAY, WHEN THE ESC OFF AND CHECK ENGINE LIGHT CAME ON. MY ENGINE WAS STILL ON, BUT I LOST ACCELERATION AND HAD TO PULL OVER AND RESTART THE VAN. I HAD TO DO THIS THREE TIMES BEFORE THE ESC OFF LIGHT TURNED OFF AND I REGAINED THE ABILITY TO ACCELERATE. FOR THE LAST TWO WEEKS EVERY MORNING I WILL START THE VAN AND THE SAME PROBLEM HAPPENS, I HAVE TO LEAVE THE VAN ON FOR A FEW MINUTES AND THEN TURN IT OFF AND ON AGAIN MULTIPLE TIMES BEFORE THE ESC OFF LIGHTS TURNS OFF AND I REGAIN ACCELERATION. THIS IS DANGEROUS SINCE WE'RE NOW AFRAID TO DRIVE ON THE HIGH WAY AND LOSE POWER. *TR

TL* THE CONTACT OWNS A 2007 HYUNDAI ENTOURAGE. THE CONTACT WAS DRIVING 40 MPH WHEN THE VEHICLE STALLED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT HAD TO WAIT A COUPLE MINUTES BEFORE THE VEHICLE WAS ABLE TO BE RESTARTED. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THE ACCELERATOR POSITION SENSOR AND THE THROTTLE ASSEMBLY NEEDED TO BE REPLACED. THERE WERE NO RECALLS FOR THE FAILURE. THE MANUFACTURER WAS NOTIFIED WHO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 80,000.

MY WIFE AND I RECENTLY TOOK A 5,000 MILE ROAD TRIP. THE FIRST 4,000 MILES WE HAD NO PROBLEMS. HOWEVER, WHEN WE WERE ABOUT 900 MILES FROM HOME, WE STARTED HAVING PROBLEMS. WE GOT READY TO LEAVE THE HOTEL ONE MORNING AND THE ESC "OFF" LIGHT WAS ON AS WELL AS THE CHECK ENGINE LIGHT. YOU COULD FLOOR THE GAS PEDAL, BUT ONLY GOT 1,000 RPM'S. THE ENGINE WOULD RUN, BUT IT HAD NO POWER. I TURNED IT OFF TO GO CHECK IT OUT, AND WHEN I CAME BACK THE ESC LIGHT WAS GONE, BUT THE CHECK ENGINE LIGHT REMAINED ON THE REST OF THE WAY HOME. THE FIRST DAY THIS HAPPENED, WE GOT TO 250 BEFORE IT WENT INTO COAST. AFTER THAT, WE COULD ONLY DRIVE ABOUT 70+ MILES BEFORE IT WOULD START COASTING AGAIN AND WE WOULD HAVE TO FIND A PLACE TO PULL OFF THE ROAD, TURN THE ENGINE OFF AND THEN RESTART IT. IT WOULD RUN ANOTHER 70+ MILES AND WOULD DO IT ALL OVER AGAIN. THE TMS LIGHT WOULD COME ON INTERMITTENTLY AS WELL. AT ONE POINT, I CALLED OUR LOCAL DEALER AND HE STATED THAT IT WOULD BE OK TO DRIVE IT HOME IN THIS CONDITION. THE MAIN PROBLEM WAS IN BIG CITIES (FINDING A PLACE TO PULL OVER WITH THE TRAFFIC) ALSO, THERE WAS A LOT OF ROAD CONSTRUCTION WITH ONE LANE TRAFFIC AND NOWHERE TO PULL OFF. YOU CAN IMAGINE THE STRESS WE WERE UNDER. THE REASON FOR THIS LETTER, IS MAINLY TO MAKE YOU AWARE OF THE PROBLEM. NEEDLESS TO SAY, IT COULD HAVE BEEN TRAGIC. BUT, WE WERE DEFINITELY LUCKY AND WERE ALWAYS ABLE TO PULL OVER OUT OF TRAFFIC GOING 75 MPH. UPDATED 10/20/11 *BF

TL* THE CONTACT OWNS A 2007 HYUNDAI ENTOURAGE. THE CONTACT STATED THAT THE PASSENGER SLIDING DOOR WOULD NOT LATCH PROPERLY AND WOULD SLIDE OPEN WHENEVER SHE WAS MAKING A TURN. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED HER THAT THEY WOULD NEED TO REPLACE THE LATCH. THE VEHICLE WAS REPAIRED FOR THE PASSENGER SLIDING DOOR LATCH. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 40,000. THE VIN WAS UNAVAILABLE.