What owners reported
Newest filingsFiled Oct 1, 2026KS
I am reporting a recall remedy failure involving my 2016 Hyundai Elantra under Hyundai Recall 256 / NHTSA Recall 24V‑146 (trunk latch pawl defect). The McCarthy Olathe Hyundai dealership in Olathe, KS marked the recall as “completed,” but the trunk latch still does not open and the defect persists exactly as described in the recall notice. After the recall was marked complete, I returned to the dealership because the trunk still would not open. The dealership told me the issue was “trunk lid damage” from a prior accident and advised me to replace the trunk lid at my own expense. I paid for the trunk lid replacement, but the trunk still did not function. When I returned again, the dealership changed their explanation and said the problem was actually “rear frame damage,” and that they had been wrong to tell me to replace the trunk lid. Which I have audio recordings of but am unable to upload due to format restrictions. Despite these conflicting explanations, the recall defect remains unresolved, and I have been without trunk access for over a year. I contacted Hyundai Corporate (MyHyundai USA), but they responded that this was “not a part issue covered under warranty.” This appears to be a misunderstanding, because this is not a warranty claim — it is a recall remedy failure. The recall was marked complete even though the defect persists, and the dealership’s misdiagnosis led me to pay for repairs that did not address the recall defect. This situation has caused financial loss
Filed Aug 29, 2026NJ
Vehicle stalls while driving which is very dangerous. All dashboard lights go on prior to stalling. No engine light is on. Knocking sound coming from engine. Dealer states engine needs to be replaced. Car has been serviced regularly despite that Hyundai denies engine replacement. The knocking sound that engine does is common between this model and year but mysteriously there has not been engine recalls.
Filed Aug 29, 2026MA
The motor started to make a ticking noise 5 months earlier. 5 months later at 180,000 miles a borascope finding, reveled all 4 cylinder walls were worn related to cylinder slap. Called Hyundai dealership and was told ithe car is too old and the milage too high for a warranty coverage.
Filed Jul 25, 2026NC
P0420 P0441 P0014 P1326 C1260 C1688 C2130 These are the codes that's affecting my car
Filed Jul 16, 2026OH
Engine burned oil and had knocking sound, despite having regular oil changes. Stalked out while driving took to dealer initial said it was covered by the exerted coverage but ultimately denied. It had 111,000 miles on it. I believe this engine has the same issues as the others.
Filed Jul 14, 2026SC
The oil light & check engine started flashing. Took it to the auto shop. The mechanic stated that the oil level is very low and the engine has a bad lower-end knock. Removed the oil filter and found metal debris in the oil. No oil leaks were found under the vehicle at all. Oil is being burned out through the exhaust. The vehicle needs an the ngine replacement.
Filed Jul 10, 2026FL
Transmission P0731 code. Vehicle will not shift into 1st gear when idle but will stay in 3 or 4 gear. Speedometer would indicate high speed when pressing on accelerator. At traffic light when light turn green car rev but would not shift into gear. Has only 130K miles. Car was towed to dealer and required a new transmission.
Filed Jul 8, 2026UT
2016 Hyundai Elantra (75k miles) experiences severe, un-commanded Loss of Propulsive Power and a Severe Drivetrain Instability Hazard. At steady highway speeds, the automatic transmission completely loses hydraulic pressure, slips out of gear, and unexpectedly drops into a temporary "neutral." The engine suddenly revs up to high RPM on its own while losing all forward acceleration. After coasting helplessly, it violently slams back into gear, causing the vehicle to lurch forward. This also happens from a complete stop.The vehicle's OBD-II system fails to illuminate the Check Engine Light or store fault codes during these flares, providing zero warning before a loss of propulsion.This dangerous transmission slipping has occurred intermittently for several years. I repeatedly took it to an authorized Hyundai dealership to address this crash hazard. Because there was no active Check Engine Light, the dealership dismissed my concerns, refused to document it, and sent me away without a diagnosis. Recently, the service department acted in bad faith by misrepresenting my warranty terms (falsely claiming it was only 7 years) and refusing a live-data diagnostic scan. The bad faith dealership was Murdock Hyundai of Murray in [XXX], specifically the service manager Tyler as well as Krateton. The car is a verified vehicle under the Hyundai Nu 1.8L Piston Slap Class Action Settlement (TXXK Campaign). An official safety escalation case is open with Hyundai Motor America under my corporate
Filed Jun 25, 2026CA
My driver side window has not been working for almost 3 years now. I have taken it to 4 mechanics and they fix it but only last a couple days. They have all say they can’t really do anything about it since they need an original piece. My AC is another issue I have that I have tried fixing 3 times now. The same issue happens they fix it and it last about a week or so. The longest it has lasted was 2 weeks. The mechanics each say it needs a new compressor and I’ve bought 3 new compressor already. I’m not sure what to do anymore.
Filed Jun 14, 2026FL
The vehicle's security system malfunctioned immediately after service at Parks Hyundai of Gainesville on 05/27/26 for Recall 256 & Campaign P33. The alarm blares & emergency lights flash while I am driving on public roads. This defect first presented in the dealership parking lot upon pickup. This creates a severe safety risk: the high-decibel alarm is a major distraction, the flashing lights confuse other motorists, & the malfunction prevents me from using turn signals, violating safety protocols. I demonstrated this to the service manager on 06/10/26. While the technician acknowledged the defect during a road test & performed a 'cap reset' (documented on the repair order), this attempt failed to resolve the issue. Despite this, the service manager refuses to acknowledge the defect, claiming it is an 'intended feature' of a 2023 recall at a different facility (993). This contradicts the technician's findings & my years of incident-free driving until the work on 05/27/26. The dealership initially omitted my return visit from their records, only acknowledging it after I confronted them in writing. An independent shop confirmed this electrical failure likely stems from P33, but requires proprietary dealer tools to diagnose. Attached video proves the vehicle runs while the alarm blares, confirming no relation to old Campaign 993 logic. Attached Repair Order proves the technician acknowledged the defect & attempted a repair. Despite this, the service manager ignores the documenta
Filed Jun 14, 2026TX
The car turns off while driving it without warning or anything. Place where I got it don’t want to fix it
Filed May 10, 2026NC
Car randomly will not start or will start but have no RPM's. Last year showed a crank shaft sensor code and had it replaced but car is doing it again.
Filed May 7, 2026GA
Unknown
Filed Apr 9, 2026NC
THE BACK DOOR ON THE DRIVER'S SIDE DOES NOT LATCH PROPERLY. THE DOOR WILL TRY TO CLOSE BUT YOU HAVE TO KEEP SLAMMING THE DOOR UNTIL IT WILL FINALLY LATCH. I ONCE DROVE A FEW FEET AND THE DOOR HAD TO BE HELD SHUT. IT FINALLY CLOSED. THE DEALERSHIP WAS CONTACTED LAST YEAR (2025) ONCE I READ ON REDDIT THAT A TSB/EXTENDED WARRANTY WAS ISSUED. BUT I WAS TOLD THAT IT DIDN'T COVER MY VEHICLE AND IF I BROUGHT IT IN, A DIAGNOSTIC FEE AND FEE TO FIX IT WOULD BE CHARGED. SO I DO NOT OPEN THAT DOOR ANYMORE, BUT THAT IS NOT SAFE. I''M AFRAID IT WILL OPEN AT SOME POINT WHILE I AM DRIVING.
Filed Mar 28, 2026PA
Car just turns off randomly. This has happened at least 6 times within a month. Once on a highway. Last time it turned off a strange sound was coming out of the car also.
Filed Feb 15, 2026FL
So I have a suspicion oh a connecting rod, might be a bearing but it’s making a tik tik noise, no other issue than that, no engine light no nothing, been doing it for a while but car still goes great
Filed Feb 10, 2026TN
Issue: Hyundai recall denial for paint peeling defect My vehicle qualifies for the Hyundai paint-peeling recall, and the paint deterioration matches the defect described by Hyundai. Despite this, Hyundai has denied my recall repair twice. Approximately 2 1/2 years before the recall was issued, I applied a small touch-up to the affected area to slow the deterioration. This was done solely to protect the vehicle and occurred long before any recall existed. Hyundai is now using that minor touch-up as a reason to deny the recall repair, even though the underlying paint defect was already present. The paint continues to peel and worsen. Hyundai's refusal to honor the recall appears unreasonable and inconsistent with the purpose of a safety/defect recall, especially since the touch-up did not cause the defect and was done years before Hyundai acknowledged the issue. I am requesting that NHTSA review Hyundai's handling of this recall and their denial of legitimate claims.
Filed Feb 2, 2026MI
My car turned off while it was in drive. The oil pressure light flashed on for a second then disappeared. The car did not have anything else seem like it is wrong. I was put in dangers way because it turned off right before I was about to turn onto a very busy street and if it had done that in the middle of the street I would have gotten into an accident.
Filed Jan 22, 202653,600 milesNY
The contact owns a 2016 Hyundai Elantra. The contact stated that while operating the vehicle, the air bag warning light remained illuminated. The vehicle was taken to the local mechanic, who informed the contact of a Manufacturer's Extended Warranty Coverage for the failure and referred the contact to the local dealer for assistance. The cause of the failure was not yet determined. The contact was informed that the vehicle was not covered under the extended warranty. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 53,600.
Filed Jan 18, 2026MA
No accident has occurred as of yet (for my case). Ongoing issues with Hyundai left brake bulb and center brake bulb burning out due to over-amperage. These two are on their own 10A circuit separate from the 5A circuit for the right brakelight bulb. It appears that these two bulbs are possibly receiving 15A and therefore burning out prematurely (3 months or less). I recently replaced these two bulbs at the same time, and now my battery is shorted. To keep my battery charged, I need to pull my 15A Brake Lamp fuse while the car is parked. This has now caused my ABS light to come on, as that system relies on the signal from the 15A brake lamp circuit. I suspect that some 15A components (10A+5A) received 20A (15A+5A) and welded shut. I am still looking for it to trace it down, resources are limited and I'm intent on just buying the $35 diagnostics book. Hyundai dealership did not inform me that this fuse was pulled while I drove home from the shop yesterday, creating an unsafe condition. They quoted me $500 to replace a brake lamp relay and the ABS (I'm assuming the whole ABS, but maybe just the control module), I declined. My plan for now, as this car isn't driven much, is to trace it down and find the shorted component. From my research, this is clearly affecting many years of Hyundais and Kias, not just my Elantra and not just my year. In fact, it's SO common that there are facebook groups (such as this one [XXX] ) dedicated to helping owners remedy this defect. I think a recal
Filed Jan 9, 2026AZ
I received confirmation from my local Hyundai dealership that my 2016 Hyundai Elantra GT is consuming over 1.8 quarts of oil every 1000 miles. The mileage is currently 70k miles. This is not the result of lack of maintenance or neglect but because of Hyundais engine design. I was told by the local dealership that I would need a total engine re build. This was the only option to fix the issue 100%. I was told that if the issue is not fixed it will result in engine failure. Hyundai is not recalling their engines or acknowledging the inherent danger this will cause. I am at my engines will if I cannot afford this repair because Hyundai won’t honor the Powertrain warranty.
Filed Dec 29, 2025CA
While driving on the freeway at normal highway speed, the vehicle experienced a sudden and catastrophic engine failure. The engine immediately lost power, and the vehicle shut down within seconds. There was no prior warning or opportunity to take corrective action. The vehicle became completely disabled and could not be driven. This occurred late at night with limited traffic, and I was LUCKY to be near a freeway exit. I was able to coast toward the exit, but the engine seized fully, resulting in total loss of propulsion and blocking the freeway exit ramp. Law enforcement had to assist due to the disabled vehicle creating a traffic obstruction and safety hazard. A tow truck was required to remove the vehicle because it could not be restarted or moved. Under normal traffic conditions, this sudden loss of engine power at freeway speed could have resulted in a SERIOUS, potentially FATAL COLLISION. The outcome depended on luck, timing, and location rather than any safety system functioning as intended. The engine was later diagnosed by an authorized Hyundai dealership as seized due to internal failure. Hyundai denied warranty coverage because a software safety campaign had not been completed prior to the failure, even though the failure occurred suddenly and without warning, leaving no opportunity to complete the campaign. However, at the time of the failure, the NHTSA recall lookup tool showed ZERO unrepaired recalls associated with this vehicle’s VIN. The campaign referenced by
Filed Dec 20, 2025CA
Engine turns off unexpectedly when driving. all power steering and brakes stop working when engine itself off. entire engine, drive train, and vehicle shakes while driving. Transmission is a replacement as first one failed after 90 days of purchase. paid labor for replacement and waited over 6 weeks without a vehicle. Now replaced oem transmission slips out of gear. making vehicle difficult to drive as the transmission and engine sputter and make ride jerky. car has turned off on the freeway in traffic 3 times. almost causing an accident each time. car has been robbed at least 5 separate times. stealing items within the vehicle. car was locked and next day it is unlocked and my stuff all gone. i am scared to drive the vehicle. i believe it is a lemon.
Filed Dec 6, 2025OH
On [XXX] I was struck by a OVI driver at 50mph the side airbags deployed however the front airbag never deployed. The vehicle was totaled out my insurance company. The vehicle had no record or open recalls for the airbag and had been given a multiple point inspection in November 2024 with no issues noted. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Filed Nov 20, 2025160,000 milesNC
The contact owns a 2016 Hyundai Elantra. The contact stated that while her daughter attempted to adjust the front driver's side seat while the vehicle was turned off, the front Driver-side air bag had independently deployed. No warning light illuminated. In addition, the contact's daughter's left arm was injured on impact with the air bag. Medical attention was sought, and further medical diagnosis will be scheduled. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 160,000.
Filed Nov 16, 2025NC
The coolant system is failing after it was fully replaced in November of 2024 and i got The car of may 2025 with only two previous owners. Coolant system failing after me only have the car for 6 months when the car sat for 5 months.
Filed Nov 5, 2025CA
Unknown
Filed Nov 1, 2025FL
Vehicle started to violently lurch when shifted into drive. A week later loud clunking sound also started when shifting into drive. Sometimes would not go into drive and had to use manual 1st, 2nd, etc. Reverse was fine, no issues. No dash lights ever came on. Auto parts store had error code P0722. Have a diagnostic appt in a week at local Hyundai dealer. We may attempt to replace input/output speed sensor to solve, but probably will let dealership do diag first. Mileage approx 84686. Very dangerous at stop lights if can not get car into drive. Crash risk is high.
Filed Oct 30, 2025CT
I own a 2016 Hyundai Elantra, and the engine makes a noticeable knocking or “tapping” noise when started cold. The sound resembles piston slap and usually lessens as the engine warms up, but it’s been gradually getting louder over time. It’s most noticeable for the first few minutes after startup, especially in cooler weather. I’m concerned this may indicate premature piston or cylinder wear. I’ve found many other 2016 Elantra owners reporting the same problem online, suggesting it may be a design or manufacturing issue. The vehicle has been properly maintained with the correct oil grade and regular service, so this shouldn’t be happening at this mileage. This could eventually lead to engine failure or costly repairs if the piston or cylinder surfaces deteriorate further. I’m reporting this so NHTSA can track the issue and determine if it poses a broader reliability or safety concern.
Filed Oct 21, 2025TN
The trunk latch was recalled. I supposedly got it fixed in July 2024. It was functioning at the time it was supposedly fixed. It Does say it’s a safety issue.Now it is not working, exactly the symptoms of the recall, not open from the inside. There isn’t a key hole to open it. My belongings are inside, and if I get a flat, there is no way of opening the trunk. I’ve called their corporate office. They want to charge me a diagnostic fee, of $200.00 to check the recall. Isn’t it their legal obligation to check if the recall has taken affect?
Filed Oct 17, 2025MA
My fuel pump comes up and my check engine light saying that it needs to be replaced when I fill up my car it automatically resets my mileage for AAA and trippy and it will tell me that I have no gas even though I just filled up or it will say I’m full when I know I’m empty so it’s not reliable. It comes and goes. And then for an electrical issue my Car will randomly stop working and then like come back up and it was underneath the positive plug. there is a clip that someone had to extend because it was too short and causing electrical surges so it’s still a problem if I go over a bump it gets loose so that clip under the positive terminal I believe is loose and makes my car shut off in the middle of driving at once and then it came right back on
Filed Oct 16, 2025NC
No incident as of yet, however there are multiple Hyundai vehicle owners whose air and lights have come on after having the vehicle for at least 5 years. Other manufacturers have issued recall notices on this matter, but not Hyundai.
Filed Sep 30, 2025OK
Paint delamination has exposed bare metal on hood/roof/trunk. Corrosion is spreading, which can compromise crashworthiness and latch integrity. Additional peeling near the window trim near the roof is beginning to corrode. This part of the vehicle is structural and could compromise roof strength. This issue is a world wide(yes Canada too) has understood this issue and has consistently been on the news.
Filed Sep 5, 2025134,000 milesMA
The contact owns a 2016 Hyundai Elantra equipped with Waterfall Tires, Tire Line: Eco Dynamic, Tire Size:195/65/R15, DOT Number: 48AEYUEN. The contact stated that while performing an oil change on the vehicle, the contact discovered that the steel belt was exposed on the front driver’s and front passenger’s side tires due to severe tread separation. The dealer that sold the contact the tires was notified of the failure and informed the contact that the tires had exceeded the 90-day warranty period. The contact was then informed that the tires were still covered under warranty through the manufacturer. The contact made several attempts to reach the tire manufacturer through email but had not received a response. The tires were replaced. The tire failure mileage was approximately 12,000. The vehicle failure mileage was approximately 134,000.
Filed Aug 21, 202593,000 milesFL
The contact owns a 2016 Hyundai Elantra. The contact stated that while driving at 45 MPH, the vehicle jerked with an abnormal sound coming from the transmission while shifting gears. In addition, the vehicle failed to accelerate as intended while depressing the accelerator pedal, and the vehicle stalled. No warning lights were illuminated. The contact was able to coast to the side of the road. The vehicle was towed to the dealer, where it was diagnosed with transmission failure due to a workmanship error. The contact was informed that the transmission needed to be replaced. The vehicle remained at the dealer unrepaired due to the cost. The dealer notified the manufacturer of the failure and submitted a request for a new transmission. The manufacturer declined the request. The contact notified the manufacturer and was informed that there was no Extended Warranty on the vehicle declined to offer any assistance. The failure mileage was approximately 93,000.
Filed Jul 8, 2025KS
My trunk latch hasn’t worked since January. I took it in to McCarthy Olathe Hyundai in Olathe, KS on January 13th for an appointment but they didn’t have the parts available so we rescheduled. When the parts were in, my fiancé took it back on February 18th, 2025 but was told that the repair couldn’t be done since there was previous trunk damage. I explained via the telephone that the damage to my truck was minor from an incident two years prior and that it hasn’t caused any issues with opening or shutting the trunk since. But the gentleman I talked to reiterated that the recall repair to my trunk latch couldn’t be done. I recently found out that the recall was marked as completed when it was not. I don’t know what to do!
Filed Jul 7, 2025CA
UNKNOWN
Filed Mar 18, 2025LA
Bought a 2016 Elantra in 2020 with 44,000 miles on it and a clean repair/ maintenance history. Let me preface the rest of this by saying I am an ASE certified mechanic of 15 years who has been in the industry even longer. The first major issues I incurred with the vehicle happened approximately one year after purchase. The lifters started tapping and not long afterwards (about a week) I had a total engine failure on my hands. I was almost killed by a passing semi truck that was merging on to the interstate but was luckily able to avoid it and get the car on the side of the interstate where I had it towed to Ralph Sellers Hyundai in Baton Rouge Louisiana. Long story short , even though the second owner is entitled to a 5 year, 60,000 mile warranty, they made me pay for a new engine. Here we are only 19,000 miles later and the same issue is occurring; except this time due to the stress the failing engine is putting on the torque converter the transmission is now failing to do its job properly. I have been back to the dealership but they offered no help except lies (they told me my high pressure fuel pump was bad, this model doesn't even have one!!!!!) I fully intend to sue Hyundai of America unless some appeasement can be made. Do not EVER buy a hyundai, they are trash cars made to look nicer than they are. Additional details will reflect most recent incident with engine/transmission.
Filed Jan 27, 2025IN
I was driving normally down the road and all of a sudden I lost control and couldn’t turn my vehicle apparently the control arm rusted from the subframe, causing me to swerve hit a curb and cause more damage to the front end. Thank God I was on a not so busy street! I could have killed myself or someone else all because this company’s metal rusted out.
Filed Jan 14, 2025MA
While driving the car will stall regardless of speed or distance. Hyundai dealership states that this is due to a drop in oil pressure due to a faulty oil pump. I replaced this pump 18 months ago on 6/7/2023 with 87K miles. The car is displaying the same issue again on this date (1/14/2025) with 104K miles, and I took it to the Hyundai dealership, and they state that it is experiencing the same oil pump failure. The service department at the dealership stated that this is a known issue with these Hyundai Elantras, and this would be the third replacement of this oil pump. It was replaced once by the original owner under warranty. My contention is that this is a safety issue, because when the oil pressure dips the engine shuts off, and we lose all power to the car. This is a danger to us if this happens while driving the car.
Filed Nov 19, 2024MD
Engine noise knocking sound, car hesitates and vibrates, reduced power...all getting worse...I try to avoid driving the car as much as possible.
Filed Oct 11, 2024154,000 milesWA
The contact owns a 2016 Hyundai Elantra. The contact stated that upon inspection, it was discovered that the interior emergency trunk release was inoperable, and the trunk could not be opened from inside the vehicle. The contacted stated that the vehicle was previously serviced under NHTSA Campaign Number: 24V146000 (LATCHES/LOCKS/LINKAGES); but the vehicle experienced the failure listed in the recall. The vehicle was not repaired. The manufacturer and local dealer were not notified of the failure. The failure mileage was 154,000.
Filed Oct 11, 2024NY
The transmission continues to stall. Very dangerous….as I was pulling into a gas station and the car stalled. When placed into gear the vehicle would not drive forward and began to roll backwards. The vehicle is available for inspection. Due to the sudden stall a serious accident could have occurred. I took the vehicle to a mechanic and he confirmed that all fluid levels were good but the vehicle is in need of a completely new transmission. The current transmission can’t be repaired. The vehicle showed no warning signs or lights prior to incident. Can’t drive the vehicle as it is not safe. The vehicle is parked in a garage to avoid accident. The vehicle was driven low mileage over the last year.
Filed Oct 10, 2024CA
I am writing to formally request an urgent investigation into a potential recall for my vehicle, a 2016 Hyundai Elantra GT. I purchased this vehicle in 2017 and completed my payments in March 2023. However, in late July, I experienced a catastrophic failure that has rendered my vehicle inoperable. While driving home from work, I suddenly experienced a complete loss of power. My car slowed down significantly, forcing me to pull over to the side of the road. Once I came to a stop, the engine failed to restart, despite the dashboard lights and radio functioning normally. It has now been over two months since my vehicle has been non-operational. After taking it to a certified repair shop for diagnosis, I was informed that the engine is seized. The estimated cost for repairs exceeds $13,000, which is financially unfeasible for me. This situation not only poses a significant financial burden but also raises serious safety concerns. A sudden engine seizure while driving can lead to dangerous situations, potentially endangering both the driver and other road users. Given the severity of this issue and its implications, I urge the NHTSA to investigate the possibility of a recall for engine-related issues affecting the 2016 Hyundai Elantra GT. It is crucial that affected owners receive the necessary support and that safety concerns are addressed promptly. Thank you for your immediate attention to this serious matter. I look forward to your prompt response.
Filed Sep 27, 2024IN
I own a 2016 Elantra with around 140,000 miles and the car just stopped going forward the car only goes in reverse, no warning light came on, no other issues or warnings that there was something wrong with the car.
Filed Sep 4, 2024TX
I hear a lot of sounds from the engine of my 2016 Elantra that’s only 96600 miles. It sometimes pulls back even though I step on the gas, and when the car is not moving it shakes a lot, though there is no problem according to my mechanic.
Filed Aug 19, 2024AZ
See attached document for complaint
Filed Aug 9, 2024FL
See attached document for complaint
Filed Jul 26, 202492,000 milesMO
The contact owns a 2016 Hyundai Elantra. The contact stated while driving at an undisclosed speed, the vehicle stalled. The contact stated that several unknown warning lights were illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 92,000.
Filed Jul 23, 2024AL
The sun visors on both the driver and passenger sides of the car are made of plastic (under the fabric material). Both visors no longer work properly. The plastic body of the visor has cracked and broken which causes the visor to no longer stay in the up position. The passenger side only stays in the down position. But the driver side is at an awkward position where it sticks out. It will not stay up and it does not go down. The vehicle has not been in an accident to have caused this to happen. The car has had one consistent driver within the family and the primary driver is typically the only person in the car. The broken visors are not from being abused or misused. The fact that the driver side visor protrudes and impedes the drivers view is a safety concern. If the car were to be in an accident the sun visor is at an angle that it could potentially cause face/head contusions. The passenger side visor failed roughly 3 years ago. The driver side visor failed June 2024.
Complaints 1-50 of 293, newest first, reproduced as filed.