MY 35 YEAR OLD DAUGHTER WAS IN A SINGLE AUTO ACCIDENT IN HER 2002 HONDA CRV ON JAN. 6 IN WYTHEVILLE, VA RETURNING FROM KNOXVILLE, TN TO FREDERICK, MD. SHE BLACKED OUT AND HER CAR RAN OFF THE ROAD, IMPACTED A MILE MARKER SIGN, STRUCK AN EMBANKMENT AND HER CAR OVERTURNED FOUR TIMES. HER CAR WAS TOTALED BUT NEITHER THE FRONT, NOR SIDE AIRBAGS DEPLOYED. THE AIRBAGS WERE CHECKED AS PART OF THE AIRBAG INFLATOR RECALL ON JULY 27, 2011 AT A HONDA DEALER IN KNOXVILLE, TN. SHE MIRACULOUSLY SURVIVED THE ACCIDENT BUT HAD A CONCUSSION AND A SEVERE LACERATION TO HER LEFT EAR. SHE WAS UNCONSCIOUS WHEN THE RESCUE TEAM ARRIVED AND WAS AIRLIFTED TO ROANOKE FOR MEDICAL CARE. SINCE THE ACCIDENT SHE HAS BEEN SUFFERING FROM POST CONCUSSIVE SYNDROME (CONSTANT HEADACHES, MEMORY LOSS, INSOMNIA, DIFFICULTY CONCENTRATING). ACCORDING TO A TRUCKER WHO SAW THE ACCIDENT SHE NEVER HIT HER BRAKES AND WAS TRAVELING AT 70 MPH. SHE NEVER RECEIVED ANY NOTICE FROM HONDA AND WAS ONLY MADE AWARE OF THE RECALL WHEN TAKING HER CAR IN FOR OTHER MAINTENANCE. WHILE HER INJURIES WERE NOT FATAL, NOR DID SHE HAVE ANY BROKEN BONES, SHE DID SUFFER A CONCUSSION AND HAS HAD HEADACHES FOR THREE MONTHS. PERHAPS SHE WOULD NOT HAVE SUFFERED THE HEAD INJURY HAD HER AIRBAGS FUNCTIONED PROPERLY. WE HAVE PICTURES OF HER CAR WHICH CAN BE PROVIDED.
2002 Honda CR-V complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT WHEN DRIVING WITH THE HEADLIGHTS IN ACTIVATION, THE HEADLIGHTS SEEMED ABNORMALLY DIM AND THE CONTACT WAS UNABLE TO SEE THE ROADWAY. THE VEHICLE WAS TAKEN TO A DEALER WHERE THEY ADVISED HIM THAT THE ENTIRE HEADLIGHT ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 96,000. UPDATED 05/08/12
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT THE LOW-BEAM EXTERNAL HEADLIGHTS WERE INOPERATIVE. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 191,848.
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT SHE RECEIVED NOTIFICATION OF A MANUFACTURER'S RECALL REGARDING THE DRIVER SIDE AIRBAG. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED THE CONTACT THAT THE INFLATOR DID NOT NEED TO BE REPLACED. LATER WHILE DRIVING 35 MPH ON A MOUNTAINOUS ROAD, THE CONTACT ATTEMPTED TO AVOID CRASHING INTO ANOTHER VEHICLE WHEN THE CONTACT LOST CONTROL OF THE VEHICLE, CRASHED INTO A TREE AND THEN ROLLED OVER TWICE. THE DRIVER SIDE AIRBAG DID NOT DEPLOY AND THE CONTACT SUSTAINED MINOR INJURIES TO THE NECK AND BACK. THE POLICE WERE CONTACTED AND A REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGE WAS 96,000.
TL* THE CONTACT OWNS A 2002 HONDA CRV. THE CONTACT STATED THAT AFTER ENTERING A RESIDENTIAL GARAGE, THE LOW BEAM HEADLIGHTS FAILED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO DIAGNOSED THAT THE SWITCH WAS DEFECTIVE AND THE CONNECTORS WERE FOUND TO BE CORRODED. AS A RESULT, BOTH COMPONENTS WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 158,000. UPDATED 04/10/12*LJ
THE LOW BEAM HEADLIGHTS STOPPED WORKING. I FOUND THE HEADLIGHT CONNECTOR SHORTED AT THE HEADLIGHT SWITCH...UPDATED 03/21/12 *BF *TR
UPON LEAVING MY HOUSE LAST EVENING, I NOTICED THAT BOTH OF MY LOW BEAM HEADLIGHTS QUIT WORKING SIMULTANEOUSLY. I CAME BACK HOME AND INITIALLY CHECKED THE FUSES FOR BOTH HEADLIGHTS, FINDING THAT BOTH FUSES WERE IN WORKING ORDER. I THEN REMOVED EACH HEADLIGHT BULB FROM THE CASING TO SEE IF THEY HAD BURNED OUT. BOTH BULBS APPEAR TO BE PERFECTLY FINE WITH THE COIL INSIDE THE BULB BEING UNDAMAGED. I THEN CHECK THE HEADLIGHT CONNECTORS AND MADE SURE THAT EACH WAS FREE OF ANY MATERIAL THAT MAY INTERRUPT CONNECTION. I CALLED MY LOCAL HONDA DEALERSHIP THIS MORNING AND THE SERVICE MANAGER SAID IT SOUNDED LIKE A BAD HEADLIGHT SWITCH, WHICH I AM NOW GOING TO HAVE TO PAY $163.00 TO REPLACE. I WILL KEEP THE FAULTY SWITCH SO THAT IF THE NHTSA WOULD LIKE TO INVESTIGATE I WOULD BE MORE THAN HAPPY TO SEND IF IT LEADS TO A VEHICLE RECALL FOR THIS PARTICULAR EQUIPMENT FAILURE. *KB
BOTH LOW BEAM HEADLIGHTS QUIT WORKING SIMULTANEOUSLY. THE HIGH BEAMS STILL WORK. I HAVE CHECKED THE HEADLIGHT BULBS AND THE FUSES FOR THE HEADLIGHTS AS ALL APPEAR NORMAL. I HAVE ALSO MADE SURE THAT THE CONNECTORS FOR THE HEADLIGHTS WERE FREE OF ANY TYPE OF MATERIAL THAT WOULD HINDER CONNECTION. *KB
I PURCHASED MY 2002 HONDA CR-V USED FROM A LOCAL HONDA DEALER. THE DRIVER SEAT ROCKED BACK AND FORTH FROM THE DATE OF MY PURCHASE IN 2003. A MECHANIC AT THE HONDA DEALER ON A ROUTINE OIL CHANGE SAID THAT IT WAS BROKEN, AND THAT IT WOULD BE A $300 PLUS REPAIR. I HAVEN'T DONE IT, BECAUSE I FIGURED FOR A CAR ONLY HAVING 20,000 MILES ON IT SHOULD BE UNDER WARRANTY, AND THEY SHOULD HAVE CAUGHT IT WHEN IT WENT THROUGH THE "CERTIFIED" WARRANTY PROGRAM. MY SEAT BELT ON THE DRIVER SEAT WON'T LOCK, UNLESS I REPEATEDLY PUT THE CLIP IN AND OUT, AND THEN IT WILL FINALLY ENGAGE AFTER 8 TO 10 TRIES. AGAIN, IT HAS BEEN A PROBLEM SINCE I PURCHASED IT, AND I BELIEVE THAT IT SHOULD HAVE BEEN TAKEN CARE OF IN THE "CERTIFIED" WARRANTY PROGRAM. OF COURSE, NOW IT IS 10 YEARS LATER, AND I ONLY HAVE 80,000 MILES ON THE CAR, AND SINCE THESE THINGS WERE PRESENT WHEN I PURCHASED THE CAR, I DIDN'T REALIZE THAT THESE ISSUES SHOULD NOT HAVE EXISTED. IT APPEARS THAT THESE ARE ISSUES THAT MANY OTHER HONDA OWNERS ARE EXPERIENCING AS WELL, SO THAT WOULD SUGGEST MANUFACTURER DEFECT. *TR
LOW BEAMS QUIT WORKING. HIGH BEAMS CONTINUE TO WORK. BY SEARCHING ONLINE SEEMS LIKE QUITE A PROBLEM WITH THE 2002 MODEL. *TR
MULTIPLE PROBLEMS WITH LOW BEAM HEADLIGHTS GOING OUT - HIGH BEAMS CONTINUED TO WORK IN ALL INSTANCES. FIRST INCIDENT 11/19/2007 REPLACED PART OF WIRING HARNESS DUE TO THE WIRING HARNESS HAD MELTED. 9/20/2010 LOW BEAMS WENT OUT AGAIN - REPLACED THE HEADLIGHT SWITCH. 3/7/11 LOW BEAMS OUT AGAIN - REPLACED THE HEADLAMP SWITCH. 6/2/11 LOW BEAMS OUT AGAIN - REPLACED THE MULTIPLEX CONTROL MODULE. 12/2/11 LOW BEAMS OUT AGAIN - IN SHOP DISCONNECTED AND CONNECTED WIRING - LOW BEAMS WORKING. 12/24/11 LOW BEAMS WENT OUT. 12/25/11 LOW BEAMS CAME BACK ON BY THEMSELVES. 1/4/2012 LOW BEAMS OUT AGAIN - IN SHOP CHECKED CONNECTIONS. PICKED UP CAR LOW BEAMS WORKING. 1/5/2012 - LOW BEAMS OUT AGAIN. APPROXIMATELY 3 OTHER VISITS TO A MECHANIC - CONNECTIONS UNPLUGGED AND REPLUGGED TO GET LOW BEAMS WORKING AGAIN. ALSO AT LEAST 5 OTHER INSTANCES WHERE THE LOW BEAMS WENT OUT AND CAME BACK ON BEFORE I COULD GET THE CR-V TO A MECHANIC. 9/2011 MOTOR TRENDS MAGAZINE REPORTS ISSUE OF LOW BEAMS HEADLIGHTS GOING OUT ON HONDA CR-V MODELS 2002 - 2005. I HAVE SPENT OVER $1000 TRYING TO GET THIS ISSUE RESOLVED. ISSUE WITH WIRING HARNESS MELTING SOUNDS VERY MUCH LIKE THE RECALL THAT HONDA ISSUED FOR THE FIT - 'WIRING HARNESSES FOR THE HEADLAMP CONTROL SWITCH - THE CONNECTOR COULD OVERHEAT AND FAIL, RENDERING THE LOW-BEAM LAMPS INOPERABLE. HONDA NOTES THAT HIGH-BEAM HEADLAMP FUNCTIONALITY IS NOT IMPEDED BY THIS ISSUE.' *TR
I HAVE BEEN HAVING TROUBLE WITH MY LOW BEAM HEAD LIGHTING SYSTEM THIS MORNING I HAVE NO LOW BEAM LIGHTS AT ALL. IN REVIEWING HONDA FORUMS THERE IS A LOT OF PROBLEMS WITH THE LOW BEAM LIGHTS AND HONDA HAS RECALLED THE CIVIC'S FOR THIS PROBLEM. I TOOK MY VEHICLE TO DARLING'S HONDA AND THE DIAGNOSIS IS THE SWITCH AND CONNECTOR IN THE STEERING COLUMN HAS MELTED AND THIS IS THE SAME SYSTEM THAT IS USED IN THE CIVIC BUT THE CR-V'S WERE NOT RECALLED AND THERE IS NO PLAN ON HAVING THAT DONE. MY ONLY RECOURSE IS TO PAY OUT OF POCKET FOR HONDA'S MISTAKE. I WOULD LIKE TO HAVE HONDA REIMBURSE ME FOR MY EXPENSE BUT DARLING'S IS NOT AT LIBERTY TO DO THAT I USE MY CR-V TO DELIVER NEWSPAPERS AT 1 AM AND NEED TO REPLACE THIS ON MY OWN. *TR
TL* THE CONTACT OWNS A 2002 HONDA CR-V. WHILE DRIVING APPROXIMATELY 60 MPH WITH THE LOW BEAM HEADLIGHTS ACTIVATED, THE LOW BEAM HEADLIGHTS SUDDENLY FAILED. THE DEALER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT THE FAILURE COULD HAVE BEEN CAUSED BY THE HEADLIGHT SWITCH. THERE WAS AN INVESTIGATION UNDER NHTSA ACTION NUMBER: EA11012 (EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH EXTERIOR LIGHTING:HEADLIGHTS:SWITCH) THAT COULD POSSIBLY HAVE BEEN RELATED TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 221,000. UPDATED 01/04/12 *BF
BOTH LOW BEAM HEADLIGHTS WOULD NOT TURN ON TONIGHT WHEN I GOT INTO THE CAR TO DRIVE HOME FROM WORK AFTER DARK. FOG LIGHTS ALSO WILL NOT TURN ON. HIGH BEAM HEADLIGHTS WORK. NO BLOWN FUSES. SLIGHT BURNING SMELL IN PASSENGER COMPARTMENT. BOTH LOW BEAM HEADLIGHTS AND BOTH FOG LIGHTS WORKED YESTERDAY. HAVE NOT HAD THIS PROBLEM CHECKED BY DEALER OR MECHANIC YET. LEFT HEADLIGHT WAS REPLACED TWO MONTHS AGO, RIGHT HEADLIGHT WAS REPLACED ONE MONTH AGO, BOTH BY LOCAL HONDA DEALER. I BOUGHT THIS HONDA CR-V EX NEW IN 2002 AND HAVE NEVER HAD THIS PROBLEM BEFORE. I HAD THE HONDA DEALER ADD FOG LIGHTS TO THIS CR-V IN 2004. REALLY WAS SURPRISED TO FIND THAT BOTH LOW BEAMS AND BOTH FOG LIGHTS FAILED AT THE SAME TIME. UPDATED 02/24/12 *TR
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS WOULD INTERMITTENTLY FAIL. THE CONTACT ALSO STATED THAT THE STEERING COLUMN WOULD BECOME HOT DURING THE FAILURE AND SHE COULD SMELL A BURNING ODOR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE WIRING FOR THE HEADLIGHT SWITCH WAS BURNED. THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 12/20/11 *BF THE DEALER FOUND THE HEADLIGHT BULB BURNED OUT AND THE WIRING AT THE LIGHT SWITCH WAS BURNT AND THE CONNECTOR WAS DAMAGED. UPDATED 12/23/11
LOW BEAM ON PASSENGER SIDE HEADLIGHT BROWNED OUT TO ALMOST NO LIGHT. IT HAS TAKEN SEVERAL LIGHT BULBS OVER PAST FEW YEARS. UPON MY INSPECTION, FOUND HARNESS PLUG FOR LIGHT BULB WAS CHARRED AND DAMAGED. *TR
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THE LOW BEAM HEADLIGHTS FAILED. THE CONTACT INSPECTED THE VEHICLE AND FOUND THAT THE CONNECTOR FOR THE HEADLIGHTS HAD BURNED OUT. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 114,000.
BOTH LOW BEAM HEAD LIGHTS WENT OFF INTERMITTENTLY . AND RETURNED ON WITHIN A SHORT TIME LATER .THIS CONTINUED OVER A DOZEN TIMES ON EACH OF TWO OCCASIONS.
MY DAUGHTER WAS INVOLVED IN A ONE VEHICLE COLLISION. THE VEHICLE LEFT THE ROADWAY AND STRUCK A CULVERT HEAD ON. THE VEHICLE SUSTAINED SIGNIFICANT FRONT END DAMAGE, BUT NEITHER THE DRIVER OR THE PASSENGER SIDE AIRBAGS DEPLOYED. THERE WAS ALSO SOME DAMAGE TO THE SIDE OF THE VEHICLE AND THE SIDE AIR BAGS DID NOT DEPLOY. THE VEHICLE'S ACTUAL SPEED IS UNKNOWN TO THIS WRITER, AN ESTIMATE HAS BEEN PROVIDED ABOVE. *KB
HEADLIGHT BULBS (LOW BEAM) BURN OUT FREQUENTLY. BULB LIFE VARIES FROM 10 MINUTES TO 14 MONTHS. I USE ABOUT 5 BULBS A YEAR ON AVERAGE. BURN-OUTS OCCUR ON BOTH DRIVER-SIDE AND PASSENGER-SIDE. OCCASIONALLY, BOTH WILL BURN OUT AT THE SAME TIME. HONDA DEALER HAS BEEN UNABLE TO FIND THE PROBLEM. *TR
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT THE DRIVER'S SEAT WOULD SHAKE ABNORMALLY AND THE SRS AIR BAG WARNING LIGHT WOULD ILLUMINATE ON THE INSTRUMENT PANEL SPORADICALLY. THE CONTACT MADE AN APPOINTMENT WITH THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 140,000.
WHILE DRIVING MY LOW BEAM HEAD LIGHTS WENT OUT AND I COULD SMELL SOMETHING BURNING I IMMEDIATELY PULLED OFF ON THE SHOULDER OF THE HIGHWAY AT 1:30 AM. THE BURNING SMELL WAS COMING FROM AROUND MY STEERING COLUMN. I CHECKED MY HIGH BEAM HEAD LIGHTS AND THEY WORKED SO THAT IS HOW I GOT HOME. MY HUSBAND GOT ON LINE AND CHECKED FOR ANY RECALLS AND FOUND NON JUST COMPLAINTS ABOUT OTHER PEOPLE HAVING THE SAME ISSUE. MY HUSBAND CHECKED WHERE THE BURNT SMELL WAS COMING FROM AND FOUND THE ISSUE AND CALLED THE DEALER SHIP AND THEY SAID THAT WE HAD TO PAY FOR IT AND GAVE US A CRAZY AMOUNT TO FIX IT. MY HUSBAND AS HANDY AS HE IS DID A TEMPORARY FIX ON IT. I HOPE HONDA FIXES THIS ISSUE BEFORE SOMEONE GETS KILLED OR HURT. *TR
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE A RECALL REPAIR WAS PERFORMED UNDER NHTSA CAMPAIGN ID NUMBER 11V260000 (AIR BAGS: FRONTAL: DRIVER SIDE INFLATOR MODULE). THE CONTACT HAD NOT PREVIOUSLY EXPERIENCED A MALFUNCTION WITH THE AIR BAG; HOWEVER AFTER THE RECALL REPAIR WAS PERFORMED THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED WHENEVER THE ENGINE WAS IN OPERATION UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO STATED THE SRS WOULD NEED TO BE REPLACED AT THE OWNER'S EXPENSE. THE VEHICLE HAD NOT BEEN REPAIRED. THE CONTACT PLANNED TO NOTIFY THE MANUFACTURER REGARDING THE INSUFFICIENT RECALL REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 106,642. THE CONSUMER STATED THE VEHICLE HAS SINCE BEEN REPAIRED. UPDATED 11/18/11
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT THE AIR CONDITIONER MALFUNCTIONED DUE TO A FAULTY A/C COMPRESSOR. THE CONTACT DID NOT TAKE THE VEHICLE TO A DEALER OR MECHANIC. THE CONTACT CALLED THE MANUFACTURER AND THE MANUFACTURER STATED THAT THE AIR CONDITIONER WAS NOT A SAFETY RELATED ISSUE SO THERE WAS NOTHING THEY COULD DO TO ASSIST WITH REPAIRS. THE FAILURE MILEAGE WAS 97,000.
DETECTED A BURNING SMELL, SIMILAR TO AN ELECTRICAL SMELL LIKE SOMETHING MELTED. I DID HAVE THE HEADLIGHTS ON, BUT IT WAS BRIGHT ENOUGH IN THE MORNING THAT I COULDN'T TELL THAT THEY HAD FAILED. I STOPPED IMMEDIATELY AND LOOKED AROUND THE CABIN, ETC. FOR SMOKE. I DIDN'T SEE ANYTHING, BUT I TURNED AROUND AND DROVE DIRECTLY TO THE DEALER. THE DEALER DID DIAGNOSTIC TESTS, ETC AND COULDN'T FIGURE OUT THE SOURCE OF THE BURNING SMELL OTHER THAN IT WASN'T COMING FROM THE VENTS. I GUESS HE DIDN'T CHECK THE HEADLIGHTS. I AM NOT PLEASED. AFTER LEAVING THE DEALER DURING THE DAYLIGHT HOURS, I LATER DETECTED ON THE EVENING OF FRIDAY, OCT 28, THAT THE HEADLIGHTS WERE NOT WORKING. I RECENTLY WITHIN TWO WEEKS AGO HAD REPLACED ONE OF THE FRONT HEADLIGHT BULBS THAT HAD BURNT OUT, SO I FIGURED THAT COULDN'T BE THE PROBLEM. I EVENTUALLY CHECKED THE FUSES AND THEY LOOKED FINE. I SWAPPED THEM OUT FOR REPLACEMENT FUSES, BUT IT DIDN'T MAKE A DIFFERENCE. I WENT ONLINE AND SAW FROM ONLINE DISCUSSIONS THAT THERE IS A HEADLIGHT SWITCH ISSUE THAT THE NHTSA IS INVESTIGATING AT THIS TIME. THE ISSUE WITH MY 2002 HONDA CRV AND IT'S LOW BEAM HEADLIGHTS SURELY SEEMS TO BE PART OF THE PROBLEM THAT'S BEING INVESTIGATED. I PLAN TO CONTACT THE DEALER ON MONDAY MORNING (OCT 31) TO GET MY ISSUE LOOKED AT, AGAIN. BUT, IT WON'T BE DURING THE NIGHTTIME HOURS OR WHEN IT'S PRECIPITATING, SINCE IT'S ILLEGAL TO DRIVE WITHOUT MY LOW BEAMS ON DURING THOSE TIMES. UPDATED 11/17/11 *BF ACCORDING TO THE SERVICE INVOICE, THE HEADLI
THE LOW BEAMS STOPPED WORKING WHILE DRIVING AND THE PLASTIC WIRE HARNESS CONNECTOR THAT PLUGS INTO THE HEADLIGHT SWITCH STARTED SMOKING AND BURNED UP. THE HEADLIGHT SWITCH I CAN GET THROUGH HONDA BUT I CAN'T FIND THE PLASTIC WIRING HARNESS CONNECTOR. IT IS NOT SAFE WHEN YOUR LOW BEAMS BOTH GO OUT WHEN DRIVING CAUSE THE WIRE FOR THE LOW BEAMS BURNS UP IN THE CONNECTOR FOR NO REASON. UPDATED 11/25/11 *BF UPDATED 11/30/11 *TR
BOTH HEADLIGHTS WENT OUT SIMULTANEOUSLY WHILE DRIVING. HIGH BEAMS STILL WORK. LOW BEAMS WORK AGAIN AFTER BEING OUT FOR ABOUT 5-10 MINUTES. IT TENDS TO HAPPEN AFTER HEADLIGHTS HAVE BEEN ON FOR ROUGHLY AN HOUR OF DRIVING. A DAMAGED CONNECTOR WAS FOUND IN THE STEERING COLUMN. *KB UPDATED 06/04/12
I CALLED HONDA ABOUT MY AIR CONDTIONING SYSTEM AND DID AS THEY SAID. I BROUGHT MY CAR TO AN ACCREDITED HONDA DEALERSHIP AND HAD IT DIAGNOSED (WHICH I HAD TO PAY OUT OF MY OWN POCKET). THEY QUOTED ME $4,000. I CONTACTED HONDA USA AND AFTER THREE MONTH I FINALLY HEARD BACK FROM THEM, I INFORMED THEM THAT I WAS NOT THE FIRST TO HAVE THIS PROBLEM, THAT I HAD GONE ONLINE AND FOUND THAT I WAS NOT THE ONLY HONDA OWNER WHO HAVE HAD THERE AIR CONDITIONING SYSTEM BREAK. THE HONDA REPRESENTATIVE TOLD ME THAT THEY CAN NOT GO BY WHAT I READ ON THE INTERNET. WHICH IS TRUE TO A POINT BUT I THINK THEY HAD HAVE MANY COMPLAINTS ABOUT THIS PROBLEM ALREADY BECAUSE THE REPRESENTATIVE USE THE SAME DESCRIPTION I HAVE READ ABOUT THE AIR CONDITIONING UNIT, WHICH WAS "AIR CONDITIONING UNIT HAS CRACKED CAUSING SHARDS OF METAL TO PLUG UP THE UNIT, CAUSING A COMPLETE REPLACEMENT OF THE ENTIRE AIR CONDITIONING UNIT. HONDA USA QUOTED ME $3,991 TO FIX MY A/C WITH A DEADLINE OF 60 DAYS TO ACCEPT OR THEY WOULD RECIND THE "DISCOUNT" OFFER. I KNOW A/C PROBLEMS IS NOT A SAFETY ISSUE BUT I FEEL THAT HONDA KNEW OR KNOWS ABOUT THIS PROBLEM AND SHOULD RECALL OR SHOW THERE LOYAL OWNERS THAT THEY CARE. UNTIL SUCH TIME I AM NOW A FORMER HONDA CUSTOMER. *KB
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT WAS DRIVING AT 25 MPH WHEN THE HEADLIGHTS FAILED. THE CONTACT HAD TO REPLACE THREE HEADLIGHTS IN A THREE MONTH PERIOD. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR A LOCAL MECHANIC. THE CONTACT WAS UNAWARE OF WHAT WAS CAUSING THE HEADLIGHTS TO CONTINUOUSLY FAIL. THE FAILURE MILEAGE WAS 138,000.
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT WHILE APPROCHING A STOP, HE APPLIED THE BRAKES AND THE FRONT DRIVERS SEAT ROCKED FORWARD SLIGHTLY. WHEN THE BRAKES WERE RELEASED, THE SEAT ROCKED BACKWARD SLIGHTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTICS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WERE NO KNOWN DEFECTS RELATED TO THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 102,000.
BOTH LOW BEAM HEADLIGHTS JUST QUIT WORKING - I CHECKED THE BULBS AND THEY WERE IN WORKING ORDER. THERE WAS A BURNING RUBBER TYPE SMELL LEADING UP TO THE HEADLIGHTS NOT WORKING. THE HIGH BEAM LIGHTS DO WORK. *TR
LOW BEAM HEADLIGHTS NOT FUNCTIONING. HIGHBEAM WORK. FUSES AND RELAYS IN WORKING ORDER. *TR
LOW BEAMS WENT OUT SIMULTANEOUSLY. HIGH BEAMS STILL WORKED. CHANGED OUT HEADLIGHTS AND SWITCHES; LOW BEAMS STILL DID NOT WORK. TOOK VEHICLE INTO HONDA ZIMMERMAN DEALERSHIP, EXPRESSED CONCERN THAT IT SEEMED ODD THAT BOTH LOW BEAMS WOULD GO OUT AT THE SAME TIME. I MENTIONED TO DEALERSHIP THAT THE NHTSA HAD RECEIVED SIMILAR COMPLAINTS FOR THE SAME YEAR, MAKE, AND MODEL. DEALERSHIP SAID THAT THEY WERE NOT AWARE OF ANYTHING REPORTED AND NO FORMAL RECALL HAD BEEN ISSUED. THIS WILL BE THE SECOND SET OF HEADLIGHTS REPLACED IN SIX MONTHS; AND THE LOW BEAMS STILL DO NOT WORK. *TR
PURCHASED THE CAR IN 2002. STARTING IN 2005, THE SEAT BELT WOULDN'T ENGAGE INTO THE BUCKLE. HAD TO FORCE AND FORCE THE BUCKLE IN FOR THE BUCKLE TO LOCK IN THE INSERT. RECENTLY, THE SRS LIGHT CAME ON. HONDA TELLS ME THAT THE SEAT BELT MUST BE REPLACED BECAUSE THE AIR BAGS MAY NOT DEPLOY UPON IMPACT BUT THERE IS NO WARRANTY. AN INDEPENDENT MECHANIC TELLS ME THAT THE SEAT BELT MAY IN FACT BE WARRANTED, BUT HONDA MADE NO MENTION OF THAT. *TR
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT THE LOW BEAMS FAILED, FORCING THE CONTACT TO DRIVE WITH THE HIGH BEAMS. THE HEAD LIGHTS WERE REPLACED BY A PRIVATE MECHANIC. THE MANUFACTURER WAS CONTACTED, BUT THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 182,000 AND THE CURRENT MILEAGE WAS 182,100.
LOW BEAMS ON 2002 HONDA WENT OUT, HIGH BEAMS WORK. CHECKED BULBS ETC, CRV FORUMS STATE MULTIPLE PEOPLE HAVE THIS ISSUE RELATING TO CONNECTER MELTING UNDER STEERING COLUMN. *TR
MY WIFE AND I OWN AN 02 HONDA CR-V THAT HAS HEADLIGHT FAILURE PROBLEMS. I HAVE RESEARCHED ONLINE AND FOUND THAT THERE IS AN ISSUE NOTED AT DIFFERENT FORUMS CONCERNING THE STEERING COLUMN ELECTRICAL CONNECTION AT THE DIMMER/TURN SIGNAL SWITCH. OUR HEADLIGHTS FAILED DURING NORMAL USE IN JUNE OF 2011. I TOOK MY STEERING COLUMN COVER OFF AND LOOKED AT THE ELECTRICAL CONNECTION TO THE DIMMER/TURN SIGNAL SWITCH AND FOUND IT TO BE PARTIALLY MELTED. I CLEANED THE CONNECTIONS AND REINSTALLED THE CONNECTOR. THE REPAIR LASTED ONLY TEMPORARY (2 MONTHS) AND THEN THE LIGHTS FAILED AGAIN. I HAVE DETERMINED THAT THE REPLACEMENT OF THE WIRING CONNECTOR IS THE ONLY COMPLETE REPAIR, BUT SINCE I HAVE HEARD THERE IS AN INVESTIGATION, I WANTED TO ACKNOWLEDGE THAT MY 02 HONDA SUFFERS THIS PROBLEM OF A FAULTY WIRING CONNECTOR FROM THE MANUFACTURER AT THE DIMMER/TURN SIGNAL SWITCH. UPDATED 09/07/11*BF *TR UPDATED 2/23/12 *CN
CRV WITH 45,000 MILES MADE LOUD GRINDING NOISE AND A/C STOPPED WORKING. OCCUPANTS COULD HAVE SUFFOCATED DUE TO LACK OF AIR CONDITIONING IN CAR AS MEDICAL CONDITIONS PREVENTED OCCUPANTS FROM OPENING WINDOWS. *TR
THE AC STARTED TO MAKE BANGING NOISE, THEN CEASED TO WORK. THIS STARTED AT ABOUT 100,000 MILES, JUST AFTER THE WARRANTY EXPIRED. IN 90-100 DEGREE WEATHER THIS IS EXTREMELY DANGEROUS -- I FIND MYSELF FALLING ASLEEP BEHIND THE WHEEL IN THE HEAT, EVEN WHEN WINDOWS ARE OPEN. I CAN'T AFFORD $2000+ FOR REPAIRS. APPARENTLY LOTS OF CR-V OWNERS ARE EXPERIENCING THIS PROBLEM WITH AC COMPRESSOR. HONDA SHOULD BE RECALLING THIS VEHICLE AND PAY FOR ITS REPAIRS. *TR
ON 8/1/2011, WHILE DRIVING OUR 2002 HONDA CRV, I NOTICED A STRANGE SMELL. WHEN DARKNESS FELL, I REALIZED THAT THE LOW BEAMS ON MY VEHICLE WERE NOT WORKING, THROUGH THE HIGH BEAMS AND EVERY OTHER LIGHT ON THE VEHICLE WORKED. THIS HAS HAPPENED TWICE BEFORE - ONCE IN NOVEMBER OF 2009, AND ONCE IN MARCH OF 2010. WHEN IT HAPPENED PREVIOUSLY, I FIRST CHECKED THE BULBS AND FUSES. THEY WERE ALL FINE. I THEN RESEARCHED THE ISSUE ON THE INTERNET, AND LOOKED INTO A WIRING HARNESS BEHIND THE STEERING WHEEL. I FOUND A WIRING HARNESS THAT CONTAINED SOME CORROSION BETWEEN CONNECTORS THAT HAD MELTED SOMEWHAT. I SCRAPED OFF THE CORROSION AND APPLIED SOME DIELECTRIC TO INHIBIT FUTURE CORROSION, AND THE LIGHTS CAME BACK ON. I SPOKE WITH THE SERVICE ATTENDANTS AT MY LOCAL HONDA DEALERSHIP (WITH PICTURES THAT I TOOK OF THE OFFENDING HARNESS), AND AFTER CHECKING THEIR COMPUTERS, THEY TOLD ME THAT THERE WAS NOTHING ON RECORD REGARDING THE ISSUE. I HAVE NOT YET MADE THE (OBVIOUSLY TEMPORARY) REPAIR FOR THE MOST RECENT OCCURRENCE OF THIS ISSUE. I'M THINKING THAT I MAY TAKE IT TO THE DEALERSHIP SERVICE TO SEE IF THEY CAN COME UP WITH A MORE PERMANENT SOLUTION. *TR.... UPDATED 01/17/12 *BF
HONDA CRV 2002 AC WENT OUT ABOUT 2 MONTHS AGO. I WAS TOLD THE AC COMPRESSOR NEED TO BE REPLACE ALONG WITH RECEIVER DRIER AND ORIFICE TUBE. IT WILL COST AROUND $2500.00. HONDA OF AMERICA KNOWS THAT HAVE A PROBLEM WITH IT. *TT
CPSC# I1160315A 2002 HONDA CIVIC. CONSUMER STATES THAT SEAT BELT WAS LOCKING UP AND WITH EACH MOVEMENT WAS PULLING TIGHTER AND TIGHTER AND REMAINING LOCKED WITH NO WAY TO RELEASE IT OTHER THAN TO UNHOOK THE BELT ON HER GRANDSON. *LN THE CONSUMER STATED SHE ALSO EXPERIENCED THE REAR SEAT BELT LOCKING UP ON HER AS WELL. THE LOCAL DEALER ACKNOWLEDGED THEY HAD HEARD OF THE PROBLEM BEFORE, BUT IT WAS HONDA'S DESIGN AND THERE WAS NOTHING THEY COULD. *JB
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, A BANGING NOISE COULD BE HEARD COMING FROM THE AIR CONDITIONER. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS, WHERE THE TECHNICIANS STATED THAT THE COMPRESSOR WAS DETERIORATING INTERNALLY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 133,000.
HONDA 2002 CRV- LOW BEAMS WENT OUT SIMULTANEOUSLY ON TWO SEPARATE OCCASIONS. REPLACED BOTH BULBS THE FIRST TIME. ONE MONTH LATER, NOW, BOTH LOW BEAMS WENT OUT SIMULTANEOUSLY AGAIN. HONDA DEALER HAS NEVER HEARD OF THE PROBLEM WITH WIRING HARNESS AND REQUIRES $100 TO SIMPLY DIAGNOSE THE PROBLEM. UPDATED 08/11/11 *BF *TT UPDATED 3/08/2012 *LN
CPSC DOCUMENT NUMBER I1160315A. CONSUMER STATES SEAT BELT LOCKED UP TIGHTLY AND WOULD NOT RELEASE UNTIL COMPLETELY UNHOOKED *TGW THE CONSUMER STATED THE SEAT BELT WAS LOCKING UP WITH EACH MOVEMENT AND WAS PULLING TIGHTER AND TIGHTER AROUND HER GRANDSON'S NECK. THE CONSUMER STATED SHE ALSO EXPERIENCED THE SAME THING WITH HER SEAT BELT IN THE REAR AS WELL. THE DEALERSHIP INFORMED THE CONSUMER IT WAS DESIGNED THAT WAY FOR SAFETY MEASURES. *JB
2002 HONDA CR-V. CONSUMER STATES ISSUES WITH RECALL SERVICE *TGW THE CONSUMER STATED HE RECEIVED A RECALL NOTICE IN THE MAIL. THE CONSUMER STATED WHEN HE TOOK THE VEHICLE TO THE DEALER, THEY ONLY KEPT IT FOR 45 MINUTES. THE CONSUMER STATED HE DIDN'T THINK THE DEALER DID ANYTHING TO THE VEHICLE AS THE AIR BAG LIGHT WAS STILL ON. *JB
TL* THE CONTACT OWNS A 2002 HONDA CRV. THE CONTACT STATED THAT THE HEADLIGHTS FAILED AND WOULD ONLY ILLUMINATE ON THE HIGH BEAM. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THE FAILURE AT THE HEADLIGHT SWITCH. THE VEHICLE WAS REPAIRED AND THE DEALER REPLACED THE HEADLIGHT SWITCH. THE FAILURE MILEAGE WAS 120,000 AND THE CURRENT MILEAGE IS 122,000. UPDATED 09/07/11 *BF
2002 HONDA CRV. CONSUMER STATES WRITES IN REGARDS TO AIR BAG RECALL. *TGW
THE HEADLIGHTS ON MY 2002 HONDA CRV FAILED SIMULTANEOUSLY WHILE DRIVING. REPLACEMENT OF BULBS AND FUSES DID NOT CORRECT THE PROBLEM. *TR
THE AC COMPRESSOR LITERALLY EXPLODED, CAUSING OTHER DAMAGE.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2002 Honda CR-V → · Every CR-V year → · How the figures are calculated →