Defect. ON CERTAIN MOTOR HOMES BUILT ON WORKHORSE CHASSIS AND EQUIPPED WITH GM 8.1L V8 ENGINES, IMPROPER HARDENING DURING THE HEAT TREATMENT PROCESS CAN CAUSE THE FUEL RAIL PULSE DAMPER RETAINER CLIP TO FRACTURE, RESULTING IN INADEQUATE RETENTION OF THE DAMPER. IF THE DAMPER BECOMES LOOSE, FUEL COULD BE PUMPED BY THE FUEL PUMP INTO THE UNDER HOOD AREA.
Risk. IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD RESULT.
Remedy. WORKHORSE IS HANDLING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN (PLEASE SEE 06V225). DEALERS WILL REPLACE THE FUEL RAIL PULSE DAMPER RETAINER CLIPS ON THESE ENGINES FREE OF CHARGE. OWNERS MAY CONTACT WORKHORSE AT 877-294-6773 OR MONACO AT 1-800-685-6545.
Electrical System06V227000
Filed Jun 23, 20062,582 vehiclesMonaco Coach Corporation
Defect. CERTAIN MOTOR HOMES BUILT ON WORKHORSE CHASSIS AND EQUIPPED WITH ACTIA CORPORATE INSTRUMENT CLUSTER FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 101, 'CONTROLS AND DISPLAYS,' AND NO. 105, 'HYDRAULIC AND ELECTRIC BRAKE SYSTEMS.' IF THE BRAKE FAIL INPUT FALLS BELOW A VOLTAGE OF 1.5V, THE BRAKE FAILURE LAMP AND ALARM WILL BE ACTIVATED. ALSO ACTIVATION OF THE ABS TELLTALE WHEN THE ABS IS NOT PROPERLY FUNCTIONING DOES NOT ALWAYS OCCUR.
Risk. AT NIGHT THE INSTRUMENT CLUSTER LIGHTS MAY FAIL AND THE DRIVER MAY NOT BE ABLE TO SEE THE INSTRUMENT PANEL GAUGES AND THE BRAKE WARNING LIGHT INDICATOR WHICH COULD INCREASING THE RISK OF A CRASH.
Remedy. WORKHORSE IS CONDUCTING THIS RECALL (PLEASE SEE 04V195000) AND WILL REPROGRAM THE INSTRUMENT PANEL CLUSTER FREE OF CHARGE. OWNERS MAY CONTACT WORKHORSE AT 1-877-246-7731 OR MONACO AT 1-800-685-6545.
Tires04V088000
Filed Feb 18, 200421 vehiclesMonaco Coach Corporation
Defect. CERTAIN MOTOR HOMES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THE FEDERAL IDENTIFICATION TAG IS INCORRECT. THE TAG STATES THE RIM SIZE IS 22.5X6.75G RANGE. THE CORRECT RIM SIZE IS 22.5X7.5F RANGE.
Risk. AN INCORRECT RIM COULD BE PLACED ON THE VEHICLE WHICH COULD RESULT IN A TIRE BLOWOUT INCREASING THE RISK OF A CRASH.
Remedy. DEALERS WILL REPLACE THE TAG. OWNER NOTIFICATION BEGAN MARCH 11, 2004. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MONACO AT 1-800-685-6545.
What owners reported
Newest filings
Service Brakes, Hydraulic
Filed Dec 1, 201031,500 milesCA
TL*THE CONTACT OWNS A 2004 HOLIDAY RAMBLER VACATIONER. THE CONTACT RECEIVED A RECALL NOTICE IN THE MAIL FOR THE BRAKE CALIPERS ON THE WORKHORSE, BUT HIS ROTORS WERE ALSO DEFECTIVE. THE VEHICLE WAS TAKEN TO A DEALER TO BE REPAIRED, BUT THEY INFORMED HIM THAT THE ROTORS WERE NOT INCLUDED IN THE RECALL. THE VEHICLE WAS REPAIRED AT HIS EXPENSE. THE FAILURE MILEAGE WAS APPROXIMATELY 31,500. THE VIN WAS UNAVAILABLE. UPDATED 01/11/2011*LJ
Service Brakes, Hydraulic
Filed Jun 1, 201021,500 milesNC
TOTAL BRAKE LOST ABS ALARM. PUMPED BRAKES AND USED EMER. BRAKES TO STOP. ABS LITE STAYS ON. *TR
Service Brakes, Hydraulic
Filed Aug 20, 200911,610 milesNJ
TL*THE CONTACT OWNS A 2004 HOLIDAY RAMBLER VACATIONER. WHILE DRIVING AT 20 MPH HE ATTEMPTED TO APPLY THE BRAKES AND THEY EXTENDED TO THE FLOOR AND FAILED TO STOP THE VEHICLE. HE WAS ABLE TO SAFELY MANEUVER THE VEHICLE TO THE EMERGENCY LANE UNTIL THE BRAKES WERE NO LONGER OVER HEATED. THE CONTACT WAS ABLE TO DRIVE SAFELY TO HIS DESTINATION. A BURNING SMELL WAS PRESENT IN THE BRAKING AREA SINCE THE VEHICLE WAS PURCHASED; HOWEVER, THE DEALER STATED THAT SMELL WAS THE NEW INSTALLATION BURNING OFF. THE CONTACT CONTINUED TO DRIVE THE VEHICLE UNTIL HE LOST THE ABILITY TO ENGAGE THE BRAKES. THE DEALER WAS UNABLE TO DETERMINE THE FAILURE SINCE IT COULD NOT BE DUPLICATED. THE REAR BRAKE CALIPER ON THE DRIVERS SIDE WAS REPLACED AT THE OWNERS EXPENSE FOR $642.68. TWO YEARS LATER, WHILE DRIVING APPROXIMATELY 20 MPH AND APPLYING THE BRAKES THEY WERE NOT ENGAGING WITH ENOUGH RESISTANCE. THE DEALER IS CURRENTLY INSPECTING THE VEHICLE. THE MANUFACTURER STATED THAT SINCE THERE WAS NO EXISTING RECALL HE WOULD NOT BE REIMBURSED FOR THE PREVIOUS REPAIRS. THE FAILURE MILEAGE WAS 11,610 AND THE CURRENT MILEAGE WAS 15,200.
Service Brakes, Hydraulic › Foundation Components › Disc › Caliper
Filed Aug 4, 200924,721 milesFL
TL*THE CONTACT OWNS A 2004 HOLIDAY RAMBLER VACATIONER COACH. THE CONTACT STATED THAT THE BRAKE CALIPERS WERE BINDING ON THE BRAKES. THE DEALER ORDERED PARTS, BUT DID NOT KNOW IF THEY HAD ARRIVED YET. THE CONTACT ORDERED THE PARTS ON JULY 21, 2009 AND STILL HAVE NOT RECEIVED THE PARTS. THE FAILURE MILEAGE WAS 24,721.
Service Brakes, Hydraulic
Filed Mar 19, 200935,000 milesNY
BRAKE FAILURE ON MY 2003 WORKHORSE HOLIDAY RAMBLER MOTOR HOME. HAD TO REPLACE ALL ROTORS AND PADS BECAUSE OF CRACKING AND STICKING. BRAKES CONTINUOUSLY OVERHEATED WITH NORMAL USE. ONLY 35,000 MILES ON VEHICLE. *TR
Steering
Filed Jul 17, 200824,800 milesNV
TL*THE CONTACT OWNS A 2004 HOLIDAY RAMBLER VACATIONER. WHILE DRIVING AT ANY SPEED, THE VEHICLE TENDS TO SWAY FROM RIGHT TO LEFT. THE FAILURE HAS BEEN OCCURRING EVER SINCE THE VEHICLE WAS PURCHASED. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CURRENT MILEAGE WAS 25,486 AND FAILURE MILEAGE WAS 24,800.
ODOR OF BRAKE PADS AND PARTIAL LOSS OF BRAKES DURING STOP AND GO TRAFFIC. THE CONSUMER STATED REPLACED SPEED SENSORS AND THE ABS SYSTEM FAILED. THE DEALER STATED THE REFRIGERATOR WAS INOPERABLE. UPDATED 09/27/07 *TR
Structure
Filed Jun 13, 2006NY
THE UNIT HAS BEEN FALLING APART SINCE WE PURCHASED IT. THE MAIN ISSUES ARE WITH THE COACH PORTION. BROKEN CABINETS, PLUMBING LEAKS, ELECTRICAL ISSUES, BUT THE COACH HAS A LIST WHICH GROWS WITH EVERY USE. THE MANUFACTURER HAS BUILT A POOR PRODUCT AND THE DEALER HAS HAD LITTLE OR NO EFFECT IN CORRECTING THE ISSUES. IT TAKES MANY MONTHS OF WAITING FOR A PHONE CALL TO HEAR OF ORDERED PARTS OR BACK ORDERED PARTS ONLY TO FINALLY SCHEDULE AN APPOINTMENT FOR SERVICE. EACH TIME WE SPEAK WITH A COLTON RV REPRESENTATIVE, OUR SITUATION IS NEW TO THEM, BASICALLY, THEY KEEP FORGETTING ABOUT US. WHEN THEY HAVE HAD THE UNIT, ITEMS HAVE GONE UNREPAIRED EVEN THOUGH WE WERE ADVISED THAT THEY WERE REPAIRED AND EACH TIME, OUR VEHICLE HAS COME BACK WITH A NEW DAMAGED ITEM. WE CANNOT GET THEM TO TAKE OUR SERIOUS ISSUES WITH ANY COMMITMENT. *NM
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Sep 19, 2006. Source: NHTSA Office of Defects Investigation.