2020 Highland Ridge Fw Highlander

Routine

Owners filed 1 complaints about this vehicle with federal regulators, most often about the tires. It has been recalled 1 time.

What fails

Component	Reports		Crashes	Fires	Injuries
Tires	1		0	0	0

1 safety recall

Part 573 reports

Equipment › Appliance › Oven/Stove/Cooktop21V179000

Filed Mar 16, 20212,906 vehiclesHighland Ridge Rv

Defect. Highland Ridge RV (Highland Ridge) is recalling certain 2019-2020 Open Range, Mesa Ridge, Highlander, Silverstar fifth wheels, and 2019-2020 Open Range, Mesa Ridge and Silverstar travel trailers equipped with Dometic 3 burner cooking stoves. The saddle valve securing bolt may be overtightened, possibly damaging the O-ring seal and causing a continuous gas leak.

Risk. A gas leak can increase the risk of a fire.

Remedy. Highland Ridge will notify owners, and dealers will install a remedy kit of gaskets, washers, thread locker bolts, and two round orange labels, free of charge. Owner letters were mailed on May 3, 2021. Owners may contact Highland Ridge customer service at 1-800-283-8267. Highland Ridge's number for this recall is 9904564.

What owners reported

Newest filings

Tires

Filed Sep 1, 2022MD

I was towing the trailer from Myrtle Beach, SC to Topping, VA. We had completed 286 miles of the trip and stopped for fuel and a 1 hour break in Stony Creek, VA. Upon stopping for fuel I walked around the trailer and checked the temperature of the tires and checked for any issues that could be seen during an inspection, such as irregular tread wear, punctures, and other damages that could have placed the tire in jeopardy. After 1 hour of rest we completed another 25 miles before the drivers side rear tire separated the tread from the tire and subsequently blew out. Because we were driving at 65 mph, the tread was flung from the trailer into another lane and could have caused damage and potentially an accident at highway speeds if another driver attempted to avoid the separated tread. Luckily the separated tread did not cause damaged but I had to leave it in the middle of the highway due to the volume of traffic and high speeds. This now caused other drivers to swerve and potentially cause an accident from a swerving driver. The tire failure has damaged the body of the RV and is estimated to cost $2500-$3500 to repair. The tire that failed is a Westlake ST 235/80R16 load range E, with a maximum pressure of 80 PSI cold and a speed rating of N. I never exceeded 70mph with the trailer in the entire 2.5 years nor do I continuously tow above speeds of 65mph. The only time speeds of 70mph are reached is to overtake a slower vehicle. Once overtaken the speeds are brought back down to

1 of 1 complaints, reproduced as filed.

Across model years

Worst on record: 2018

Year	Complaints	Recalls	Assessment
2020 — this page	1	1	Routine
2019	1	1	Routine
2018	2	0	Routine
2017	0	1	Routine
2016	0	4	Routine
2015	0	3	Routine

Compare every Highlander year →

Other Highland Ridge Fw models

All Highland Ridge Fw models →

Open Range 7

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Mar 16, 2021. Source: NHTSA Office of Defects Investigation.