Highland Ridge RV: Equipment › Appliance › Oven/Stove/Cooktop
Highland Ridge RV reported this defect to federal regulators on Mar 16, 2021 and put the number of vehicles at risk at 2,906. The repair is free for as long as the recall stands.
The defect
Highland Ridge RV (Highland Ridge) is recalling certain 2019-2020 Open Range, Mesa Ridge, Highlander, Silverstar fifth wheels, and 2019-2020 Open Range, Mesa Ridge and Silverstar travel trailers equipped with Dometic 3 burner cooking stoves. The saddle valve securing bolt may be overtightened, possibly damaging the O-ring seal and causing a continuous gas leak.
The risk
A gas leak can increase the risk of a fire.
The remedy
Highland Ridge will notify owners, and dealers will install a remedy kit of gaskets, washers, thread locker bolts, and two round orange labels, free of charge. Owner letters were mailed on May 3, 2021. Owners may contact Highland Ridge customer service at 1-800-283-8267. Highland Ridge's number for this recall is 9904564.
8 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2020 Highland Ridge Fw Highlander | 1 | 1 | 0 | 0 |
| 2020 Highland Ridge Fw Silverstar | 0 | 3 | 0 | 0 |
| 2020 Highland Ridge Tt Mesa Ridge | 0 | 3 | 0 | 0 |
| 2020 Highland Ridge Tt Open Range | 1 | 3 | 0 | 0 |
| 2019 Highland Ridge Fw Highlander | 2 | 1 | 0 | 0 |
| 2019 Highland Ridge Fw Open Range | 3 | 2 | 0 | 0 |
| 2019 Highland Ridge Fw Silverstar | 0 | 1 | 0 | 0 |
| 2019 Highland Ridge Tt Mesa Ridge | 0 | 4 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 21V179000.
Full record for the 2020 Highland Ridge Fw Highlander → · Recalls carrying a do-not-drive advisory → · Where this data comes from →