2018 Highland Ridge Fw Highlander

Routine

Owners filed 2 complaints about this vehicle with federal regulators, most often about the structure › frame and members › underbody shields. No safety recall has been issued.

What fails
ComponentReportsCrashesFiresInjuries
Tires1
000
Structure › Frame and Members › Underbody Shields1
000

What owners reported

Newest filings
Tires
Filed Mar 21, 2022GA

Not notified by westlake tires of nhtsa recall on tires installed on my RV contact with westlake has been ignored by them. All 4 tires ST235/85R16 132 127 g were recalled. should tires come apart while in transit could cause extensive property damage and/or injury/death. Tires were inspected by service manager at dealership Horizon RV Valdosta GA and informed me of tires being unsafe due to sidewalls cracking and should be replaced.Learned of recall while in FL by other Campers. Upon research recall was found. tires have not yet failed however safety concern on moving rv to dealer is on my mind. West lake isn't interested in rectifing issue.

Structure › Frame and Members › Underbody Shields
Filed Oct 12, 20213,000 milesFL

The contact owns a 2018 Highland Ridge Highlander. The contact stated that the welding on the slider would fail to slide back inwards correctly. The vehicle was repaired however the failure reoccurred. The vehicle was taken to a dealer who informed that the welding was done incorrectly. The reoccurred failure had not been repaired as of yet. The manufacturer was made aware and confirmed the coverage was no longer available. The approximate failure mileage was 3,000.

2 of 2 complaints, reproduced as filed.

Across model years

Worst on record: 2018
YearComplaintsRecallsFiresDeathsAssessment
20201100Routine
20191100Routine
2018 — this page2000Routine
20170100Routine
20160400Routine
20150300Routine

Compare every Highlander year →

Other Highland Ridge Fw models

All Highland Ridge Fw models →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.