2019 Highland Ridge Fw Highlander

Routine

Owners filed 1 complaints about this vehicle with federal regulators, most often about the unknown or other. It has been recalled 1 time.

What fails
ComponentReportsCrashesFiresInjuries
Unknown or Other1
000

1 safety recall

Part 573 reports
Equipment › Appliance › Oven/Stove/Cooktop21V179000
Filed Mar 16, 20212,906 vehiclesHighland Ridge Rv

Defect. Highland Ridge RV (Highland Ridge) is recalling certain 2019-2020 Open Range, Mesa Ridge, Highlander, Silverstar fifth wheels, and 2019-2020 Open Range, Mesa Ridge and Silverstar travel trailers equipped with Dometic 3 burner cooking stoves. The saddle valve securing bolt may be overtightened, possibly damaging the O-ring seal and causing a continuous gas leak.

Risk. A gas leak can increase the risk of a fire.

Remedy. Highland Ridge will notify owners, and dealers will install a remedy kit of gaskets, washers, thread locker bolts, and two round orange labels, free of charge. Owner letters were mailed on May 3, 2021. Owners may contact Highland Ridge customer service at 1-800-283-8267. Highland Ridge's number for this recall is 9904564.

What owners reported

Newest filings
Unknown or Other
Filed Feb 4, 2024PA

1. Stress crack running outwards from door side slide out. "Frame Flex" 2. Integrity of couch was compromised for towing. 3. Confirmed by dealer and repaired 2021. 4. Inspected and repaired by manufacturer. 5. N/A

1 of 1 complaints, reproduced as filed.

Across model years

Worst on record: 2018
YearComplaintsRecallsFiresDeathsAssessment
20201100Routine
2019 — this page1100Routine
20182000Routine
20170100Routine
20160400Routine
20150300Routine

Compare every Highlander year →

Other Highland Ridge Fw models

All Highland Ridge Fw models →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Mar 16, 2021. Source: NHTSA Office of Defects Investigation.