2015 Heartland Cyclone

Routine

Owners filed 4 complaints about this vehicle with federal regulators, most often about the structure › body. It has been recalled 3 times.

What fails
ComponentReportsCrashesFiresInjuries
Structure › Body2
000
Wheels1
000
Tires1
000

3 safety recalls

Part 573 reports
Equipment16V819000
Filed Nov 14, 20162,045 vehiclesHeartland Recreational Vehicles, Llc

Defect. Heartland Recreational Vehicles, LLC (Heartland) is recalling certain model year 2015-2016 Cyclone travel trailers manufactured July 6, 2014, to September 29, 2015 and 2015-2016 Road Warrior and 2016 Torque trailers manufactured July 18, 2014, to September 30, 2015. The affected trailers are equipped with aluminum black ladders manufactured by Christianson Industries that have retractable hinges, each with a welded 'top hat' that can separate from the hinge.

Risk. If the hinges separate from the ladder while in use, the ladder may fall from the vehicle, increasing the risk of injury.

Remedy. Heartland will notify owners, and dealers will install hinge braces over the back of the existing hinges, free of charge. The recall began on December 2, 2016. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99-01-28.

Equipment › Other › Labels15V482000
Filed Jul 30, 20151,680 vehiclesHeartland Recreational Vehicles, Llc

Defect. Heartland Recreational Vehicles, LLC (Heartland) is recalling certain trailers of various models and model years. Click on "All Products Associated With This Recall" for a complete list. The tire certification labels applied to the vehicles may contain inaccurate tire sizing and/or inflation information. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."

Risk. An owner or operator could rely on the inaccurate information in inflating the tires which could cause under or over inflation which, in turn, could lead to a tire failure or crash.

Remedy. Heartland will notify owners, and dealers will send a replacement label with the correct information, free of charge. The recall began on September 29, 2015. Owners may contact Heartland customer service at 1-574-266-3988.

Equipment › Recreational Vehicle/Trailer15V198000
Filed Apr 3, 20151,691 vehiclesHeartland Recreational Vehicles, Llc

Defect. Heartland Recreational Vehicles, LLC (Heartland) is recalling certain model year 2015 Bighorn, Cyclone, Edge, Elkridge, Landmark 365, Road Warrior, and Torque fifth wheel and travel trailers. In the affected vehicles, a rivet for the quad entry steps may shear and fail, causing the steps to give when being used.

Risk. If the rivet shears causing the quad step to fail, the step user may fall, increasing the risk of personal injury.

Remedy. Heartland has notified owners, and dealers will replace the defective rivets with bolts, free of charge. The recall began on April 13, 2015. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99-01-20.

What owners reported

Newest filings
Structure › Body
Filed Apr 23, 2018OH

MANUFACTURER INCORRECTLY PLACED STICKER SHOWING WHERE TO DRILL A 4 INCH HOLE IN SIDE OF VEHICLE FOR A DRYER VENT. CUTTING HOLE WHERE SHOWN ACTUALLY CUTS THROUGH AN ALUMINUM FRAME MEMBER AS SHOWN IN ATTACHED PICS DEGRADING THE STRUCTURAL INTEGRITY OF THE VEHICLE FRAME/BODY. *TT

Wheels
Filed Mar 17, 20182,500 milesCA

THREE SEPARATE BLOWOUTS OVER TWO TRIPS OF MY DYNAMIC TIRE, TOWMAX STR 235/85 16 E 10PLY TIRES. FIRST INCIDENT WAS A SOLO TIRE SEPARATION LEAVING ONLY SIDEWALLS ON THE REAR DRIVER SIDE WHEEL. SECOND AND THIRD TIRES WERE ON THE SAME TRIP ONE DAY APART. TIRE NUMBER TWO WAS A SLOW LEAK DETECTED BY MY TPMS AND CHANGED WITHOUT INCIDENT EXAMINATION BY THE TIRE EXPERT SHOWED SEPARATION. THE THIRD TIRE WAS A BLOWOUT WITH LOSS OF TREAD AND DAMAGE TO MY SIDE SKIRT, FENDER, MARKER LIGHTS AND HOSES. BECAUSE OF PREVIOUS EXPERIENCES FROM THE FIRST TRIP I CARRY TWO SPARES. THE NEXT DAY AT THE RV CAMP I HAD ALL FOUR OF THE TIRES REPLACED WITH G RATED, DURING THAT PROCESS THE LAST OF THE ORIGINAL TIRES SHOWED A SEPARATION OF THE TREAD BUT LUCKILY HAD NOT BLOWN. DOT ADBZ GPB 4214. DYNAMIC TIRE HAS YET TO MAKE GOOD ON THE REPAIRS OR SENT LABELS TO SHIP THE TIRES FOR THEIR INSPECTION, IT HAS BEEN ALMOST A YEAR, DESPITE ME CALLING MULTIPLE TIMES. DON'T USE THESE TIRES FOR YOUR 5TH WHEEL.

Structure › Body
Filed Oct 16, 20152,500 milesLA

ON 8/11/2015 WHILE TAKING MY CYCLONE 4200 IN FOR SERVICE I HAD A TIRE BLOW OUT. I HAVE ONLY HAD THE RV FOR 10 MONTHS AND IT HAS SPENT MOST OF THAT TIME IN THE SHOP FOR WARRANTY WORK. WHEN I FIRST PURCHASED THE RV I TRIED TO GET THE DEALER TO CHANGE THEM OUT AS I NOTICE SOME INDENTATIONS ON THE SIDE WALLS. THE DEALER STATED THAT IT WAS NORMAL AND FROM THE MOLDS HOWEVER I DIDN'T GET A WARM FUZZY ABOUT THIS ANSWER. NOW WITH ABOUT 2500 MILES ON THE TIRE AT THE TIME OF THE INCIDENT I WAS TRAVELING WEST BOUND ON I10 AND HAD JUST GOTTEN ON THE INTERSTATE WHEN THE TIRE BLEW OUT. I WAS TRAVELING AT APPROXIMATELY 45-55 MPH. I IMMEDIATELY SLOWED AND PULLED OVER. IT WAS THE FRONT DS TIRE ON THE RV THAT BLEW AND CAUSED DAMAGE TO THE WHEEL WELL AND SIDE OF MY RV. THE TIRES WERE POWER KING TOWMAX ST235/80R16 DOT 0714. I HAVE AN AIR COMPRESSOR THAT I BOUGHT AND KEEP IN THE RV SO THAT I CAN MONITOR AND PROPERLY MAINTAIN THE TIRES. THE TIRE PRESSURE IS CHECKED EVERYTIME I HOOKUP TO MY RV AND IT IS MAINTAINED AT 80PSI. I CONTACTED DYNAMIC TIRE WHICH HANDLES THESE TIRES AND THEY WANTED ME TO SEND THEM ALL TO THEM. I ONLY SENT THE ONE THAT HAD BLOWN FOR ANALYSIS. THEY CAME BACK DENYING PAYING FOR DAMAGES TO MY RV SAYING THAT THE TIRE HAD SIGNS OF BEING RAN UNDER INFLATED FROM RIM FLANGE IMPRESSION ON THE SIDE AND STRESS MARKS ON THE BEAD. THE DAMAGE THEY ARE STATING IS FROM WHERE I HAD TO DRIVE SLOWLY 5 MPH TO THE NEXT EXIT IN ORDER TO GET TO A SAFE AREA TO CHANGE THE TIRE OUT RATHER THAN TRYING

Tires
Filed May 26, 20154,200 milesNV

DRIVING ONTO AN ONRAMP FROM HIGHWAY 20 ON TO I-80 EAST IN CALIFORNIA ~ 50 MILES WEST OF RENO, NV. TRAVELING ~ 40MPH; DRY ROAD CONDITION AND THE OUTSIDE TEMP WAS ABOUT 50 DEGRESS; TOWING OUR 2015 HEARTLAND 5TH WHEEL RV. BLOWOUT ACCRUED WITH TOWMAXX STR 235/80/R16. CAUSED $3000.00 TO THE RV. CURRENTLY IN TOUCH WITH DYNAMIC TIRE FOR RESOLUTION.

4 of 4 complaints, reproduced as filed.

Across model years

Worst on record: 2008
YearComplaintsRecallsFiresDeathsAssessment
20250100Routine
20241100Routine
20220300Routine
20213310Routine
20202200Routine
20190100Routine
20181000Routine
20173100Routine
20161300Routine
2015 — this page4300Routine
20147200Routine
20133300Routine
201210100Routine
20114300Routine
20101100Routine
20099100Routine
200814200Routine
20072200Routine

Compare every Cyclone year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Nov 14, 2016. Source: NHTSA Office of Defects Investigation.