Filed Mar 3, 20101,951 vehiclesHeartland Recreational Vehicles, LLC
Defect. HEARTLAND IS RECALLING CERTAIN MODEL YEAR 2007-2009 CYCLONE FIFTH WHEEL TRAILERS FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF PART 567, 'CERTIFICATION.' IT HAS BEEN DETERMINED THAT THESE VEHICLES WERE MANUFACTURED WITH INCORRECT AXLE INFORMATION PRINTED ON THE FEDERAL CERTIFICATION LABEL. THE ACTUAL AXLE RATING (GAWR) IS 5,080LBS AND IS LISTED AS 5,200LBS ON THE LABEL.
Risk. A VEHICLE WITH THE AXLES LOADED BEYOND THE SPECIFIED WEIGHT RATING MAY RESULT IN AXLE FAILURE LEADING TO POOR VEHICLE HANDLING AND INCREASING THE RISK OF A CRASH.
Remedy. THE FEDERAL CERTIFICATION LABEL WILL BE REPLACED FREE OF CHARGE WITH ONE THAT HAS THE CORRECT GAWR LISTED FOR EACH AXLE. THE RECALL BEGAN ON APRIL 12, 2010. OWNER MAY CONTACT HEARTLAND AT 1-877-262-8032.
Filed Aug 1, 20086,002 vehiclesHeartland Recreational Vehicles, LLC
Defect. HEARTLAND RV IS RECALLING 6,002 MY 2005-2008 BIG COUNTRY, LANDMARK, BIG HORN, CYCLONE, RAZOR, SUNDANCE, AND TRAIL RUNNER FIFTH WHEEL AND TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR MANUFACTURED BY THE DOMETIC CORPORATION. THE REFRIGERATOR MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
Risk. IF THIS SOLUTION IS EXPOSED TO AN IGNITION SOURCE UNDER CERTAIN SPECIFIC CIRCUMSTANCES, IT CAN RESULT IN A VEHICLE FIRE.
Remedy. HEARTLAND RV IS WORKING WITH DOMETIC TO REPAIR THESE REFRIGERATORS (PLEASE SEE 08E032). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST THE OWNER IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR HEARTLAND RV AT 1-574-262-8030.
All 2 campaigns on file, newest first.
What owners reported
Newest filings
Equipment › Other › Labels
Filed Jun 16, 20103,500 milesIN
TL* THE CONTACT OWNS A 2007 HEARTLAND CYCLONE RV. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 10V077000 (EQUIPMENT: OTHER: LABELS) AND LATER RECEIVED A VEHICLE LABEL STATING THE VEHICLE AXLES COULD ONLY SUSTAIN 5,080 POUNDS EACH AND NOT THE INITIAL NOTED WEIGHT OF 5200 POUNDS EACH. THE CONTACT WAS NOT SATISFIED WITH THE MANUFACTURER PROVIDING ONLY A STICKER FOR THE NEW WEIGH CAPACITY. HE BELIEVED THE TIRES AND RIMS SHOULD HAVE BEEN REPLACED AS WELL. THE CONTACT STATED THE TIRES WERE NOT ABLE TO MAINTAIN THE WEIGHT LOAD. THE FAILURE MILEAGE WAS 3,500. UPDATED 10/28/10 *BF THE CONSUMER STATED HEARTLAND PUT THE WRONG TIRES/RIMS ON HIS MAKE AND ,MODEL RV. THE CONSUMER STATED 16 INCH TIRE AND RIMS SHOULD HAVE BEEN INSTALLED ON THE RV. UPDATED 11/01/10*JB
Equipment › Other › Labels
Filed Jun 15, 2010CO
TL*THE CONTACT OWNS A 2007 HEARTLAND CYCLONE. THE CONTACT RECEIVED A RECALL NOTICE FOR RECALL 10V077000 (EQUIPMENT: OTHER: LABELS). THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THEY WOULD SEND A STICKER TO REPLACE THE INCORRECT ONE. THE CONTACT PURCHASED A 5,200 POUND AXLE FOR THE VEHICLE SO THE CONTACT FELT THAT THE MANUFACTURER SHOULD HAVE REPLACED THE AXLE AS WELL AS THE LABEL.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Mar 3, 2010. Source: NHTSA Office of Defects Investigation.