Heartland Recreational Vehicles, LLC: Equipment › Recreational Vehicle/Trailer
Heartland Recreational Vehicles, LLC reported this defect to federal regulators on Apr 3, 2015 and put the number of vehicles at risk at 1,691. The repair is free for as long as the recall stands.
The defect
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain model year 2015 Bighorn, Cyclone, Edge, Elkridge, Landmark 365, Road Warrior, and Torque fifth wheel and travel trailers. In the affected vehicles, a rivet for the quad entry steps may shear and fail, causing the steps to give when being used.
The risk
If the rivet shears causing the quad step to fail, the step user may fall, increasing the risk of personal injury.
The remedy
Heartland has notified owners, and dealers will replace the defective rivets with bolts, free of charge. The recall began on April 13, 2015. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99-01-20.
7 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2015 Heartland Bighorn | 7 | 3 | 1 | 0 |
| 2015 Heartland Cyclone | 4 | 3 | 0 | 0 |
| 2015 Heartland Edge | 0 | 1 | 0 | 0 |
| 2015 Heartland Elkridge | 1 | 3 | 0 | 0 |
| 2015 Heartland Landmark 365 | 0 | 3 | 0 | 0 |
| 2015 Heartland Road Warrior | 2 | 3 | 0 | 0 |
| 2015 Heartland Torque | 0 | 2 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 15V198000.
Full record for the 2015 Heartland Bighorn → · Recalls carrying a do-not-drive advisory → · Where this data comes from →