Defect. Heartland Recreational Vehicles, LLC (Heartland) is recalling certain trailers of various models and model years. Click on "All Products Associated With This Recall" for a complete list. The tire certification labels applied to the vehicles may contain inaccurate tire sizing and/or inflation information. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
Risk. An owner or operator could rely on the inaccurate information in inflating the tires which could cause under or over inflation which, in turn, could lead to a tire failure or crash.
Remedy. Heartland will notify owners, and dealers will send a replacement label with the correct information, free of charge. The recall began on September 29, 2015. Owners may contact Heartland customer service at 1-574-266-3988.
Equipment › Recreational Vehicle/Trailer14V128000
Filed Mar 18, 2014417 vehiclesHeartland Recreational Vehicles, Llc
Defect. Heartland Recreational Vehicles, LLC (Heartland) is recalling certain model year 2013 Bighorn Silverado, 2014 Bighorn and 2013-2014 Cyclone, and Landmark fifth wheel trailers equipped with certain Frigidaire KG-series microwaves, models CFMV152CLB and CFMV154CLS, manufactured January 27, 2013, through April 10, 2013 in the serial number range KG30607951 through KG31600670. In the affected vehicles, the microwave may start on its own and begin heating when unattended.
Risk. If the microwave starts on its own and there are contents inside, a fire could result.
Remedy. Heartland will notify owners and dealers will repair the membrane/keypad component, free of charge. The recall began in May 2014. Owners may contact Heartland at 1-877-262-8032. Heartland's number for this recall is 99-01-17. Note: Until the microwave has been repaired, owners should not store anything in the microwave while it is unattended.
Defect. Heartland Recreational Vehicles is recalling certain model year 2013 Cyclone 3110 fifth wheel travel trailers manufactured May 14, 2012, through June 29, 2012. The vehicles were manufactured with incorrect Gross Vehicle Weight Rating (GVWR) information printed on the Federal Certification Label. The actual Gross Vehicle Weight Rating (GVWR) is 16,000lbs but was listed as 18,000lbs on the label. Thus, these vehicles fail to conform to Part 567, "Certification Regulation."
Risk. Towing a vehicle loaded beyond the specified weight rating may result in a tire or suspension failure leading to poor vehicle handling and an increased risk of a crash.
Remedy. Heartland will notify owners and will provide a replacement label, free of charge. The recall began on September 16, 2013. Owners may contact Heartland at 1-888-262-5992. Heartland's recall number is 99-01-14.
What owners reported
Newest filings
Tires
Filed Sep 17, 20151,800 milesVA
WHILE TOWING A NORMALLY LOADED 5TH WHEEL RV AT 65MPH WE EXPERIENCED A TREAD SEPARATION AND BLOW OUT OF A TOWMAX POWERKING 235 80 R16 TIRE. THE TIRE BLEW AND SEVERELY DAMAGED THE WIRING AND THE RV.
Wheels
Filed Apr 8, 20151,500 milesTX
BLOWOUT ON TOWMAX POWER KING ST235/80R16. PRESSURE WAS CHECKED BEFORE THE TRIP STARTED. AROUND 200 MILES INTO THE TRIP THE TIRE BLEW OUT AND DAMAGED THE TRAILER. I KNOW OF THREE OF THESE SAME TIRES THAT BLEW OUT THIS WEEK. ALL ARE ON TRAILERS THAT WERE PURCHASED IN 2014 INCLUDING MINE. *TR
Wheels
Filed Dec 3, 2013125 milesAZ
RIGHT AFTER PURCHASING THIS VEHICLE WE TOOK IT UP NORTH IN ARIZONA CAMPING. DURING THIS TRIP A TIRE SHREDDED AND THE SPARE HAD TO BE PUT ON. AFTER GETTING BACK WE TOOK IT TO THE DEALER. AFTER A HEATED CONVERSATION THEY REPLACED THE TIRE. WE THEN FOUND OUT FROM THE PARTS REPRESENTATIVE AND SEVERAL SALESPEOPLE THAT THE TIRES WE HAD WERE NOT SAFE FOR THIS VEHICLE. WE CONTACTED THE MANUFACTURER TO SEE IF WE COULD GET AN ADJUSTMENT FOR BETTER TIRES. THEY TOTALLY REFUSED. OUR VEHICLE IS A 40 FOOT TOY HAULER. WE FOUND OUT THAT THE TIRES THE MANUFACTURER IS PUTTING ON THESE VEHICLES ARE BARELY ENOUGH TO SUPPORT THIS WEIGHT. THIS VEHICLE WHEN LOADED WITH PERSONAL ITEM, FOOD CLOTHING ETC AND A 4 WHEEL DRIVE RECREATIONAL VEHICLE FAR TOO HEAVY FOR THE MANUFACTURERS TIRES. WE WERE VERY LUCKY THAT WE DID NOT FLY OFF THE HIGHWAY IN A MOUNTAINOUS AREA. FORTUNATELY WE MADE IT HOME SAFE AND SOUND. WE HAD TO REPLACE ALL THE TIRES AT OUR OWN EXPENSE IN ORDER TO HAVE A SAFE VEHICLE ON THE ROAD. WE ALSO FOUND OUT THAT THE DOUBLE AXLE THAT WE HAVE IS NOT SUFFICIENT. IT HAS A TENDENCY TO SWAY WHEN TRAVELING. HOW CAN THIS MANUFACTURER SELL AN UNSAFE VEHICLE LIKE THIS? *TR
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Jul 30, 2015. Source: NHTSA Office of Defects Investigation.