Heartland Recreational Vehicles, LLC: Equipment
Heartland Recreational Vehicles, LLC reported this defect to federal regulators on Nov 14, 2016 and put the number of vehicles at risk at 2,045. The repair is free for as long as the recall stands.
The defect
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain model year 2015-2016 Cyclone travel trailers manufactured July 6, 2014, to September 29, 2015 and 2015-2016 Road Warrior and 2016 Torque trailers manufactured July 18, 2014, to September 30, 2015. The affected trailers are equipped with aluminum black ladders manufactured by Christianson Industries that have retractable hinges, each with a welded 'top hat' that can separate from the hinge.
The risk
If the hinges separate from the ladder while in use, the ladder may fall from the vehicle, increasing the risk of injury.
The remedy
Heartland will notify owners, and dealers will install hinge braces over the back of the existing hinges, free of charge. The recall began on December 2, 2016. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99-01-28.
5 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2016 Heartland Cyclone | 1 | 3 | 0 | 0 |
| 2016 Heartland Road Warrior | 1 | 3 | 0 | 0 |
| 2016 Heartland Torque | 0 | 6 | 0 | 0 |
| 2015 Heartland Cyclone | 4 | 3 | 0 | 0 |
| 2015 Heartland Road Warrior | 2 | 3 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 16V819000.
Full record for the 2016 Heartland Cyclone → · Recalls carrying a do-not-drive advisory → · Where this data comes from →