2019 Harley-Davidson Flht

TL* THE CONTACT OWNS A 2019 HARLEY DAVIDSON FLHT MOTORCYCLE. THE CONTACT STATED THAT THAT THE MOTORCYCLE SWING ARM WAS FACTORY TWISTED AND THE FRAME WAS OUT OF ALIGNMENT. THE CONTACT STATED THAT THE MOTORCYCLE DRIFTED TO THE LEFT WHILE RIDING. ADDITIONALLY, THE STEERING NECK AND STEERING HEAD WERE NOT IN ALIGNMENT WITH THE BACKBONE OF THE FRAME. THE CONTACT STATED THAT THE FRAME WAS NOT CENTERED. THE MOTOR CYCLE WAS TAKEN TO NEW ORLEANS HARLEY DAVIDSON (6015 AIRLINE DRIVE METAIRIE LA, 70003, (504) 736-9600 FOR INSPECTION. THE CONTACT WAS INFORMED THAT THE MOTORCYCLE OPERATED AS DESIGNED. AN UNSTATED ADJUSTMENT WAS MADE TO THE FRONT END OF THE MOTORCYCLE HOWEVER, THE CONTACT WAS NOT CONVINCED THAT THE ADJUSTMENT WAS MADE. THE MOTORCYCLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 850. THE VIN WAS INVALID.

TRACKING NUMBER 11320073,I HAVE NOT HEARD ANY FURTHER INFORMATION CONCERNING MY CASE,I WOULD LIKE TI KNOW WHAT THE NHTSA ARE DOING ABOUT MY UNSAFE BIKE,THANK YOU [XXX] REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC

ON MY 2019 FLHT I HAVE TO CONSTANTLY COUNTER STEER TO THE RIGHT TO MAKE THE BIKE GO IN A STRAIGHT LINE ON A STRAIGHT ROAD ON A CALM DAY WITH NO WIND, (BIKE STEERS TO THE LEFT AT ALL TIMES) AFTER TAKING THE BIKE TO TWO DEALERS ONE OF WHICH I BOUGHT IT FROM THEY BOTH CLAIM AFTER TESTING IT THAT THERE IS NOTHING WRONG WITH IT,I FOUND OUT MYSELF THAT THE REAR FORK(SWINGARM) IS TWISTED AND I BROUGHT THIS TO THE DEALERS ATTENTION ,THEY REFUSED TO CHECK IT,SO WHEN I GOT INTOUCH WITH THE HARLEY DAVIDSON COMPANY THEY SAID THAT THEY ARE GOING BY THEIR DEALERS REPORTS SO THEY ARE NOT GOING TO DO ANYTHING ABOUT IT,THE BIKE IS UNDER A TWO YEAR WARRANTY AND I FEEL THAT THE WARRANTY SHOULD BE HONORED,THIS BIKE IS A VERY UNSAFE VEHICLE AND I HAVE TAKEN IT OFF THE ROAD BECAUSE IT IS UNSAFE TO MYSELF AND TO THE PUBLIC,IT STEERS TO THE LEFT AT ALL TIMES,HARLEY DAVIDSON DOES NOT WANT TO ADDRESS THIS PROBLEM,I DO NOT KNOW WHAT TO DO, I ALSO BELIEVE THE ENTIRE FRAME IS OUT OF ALIGNMENT, ALL I WANT IS THE FRAME AND REAR FORK(SWINGARM) TO BE CHECKED OUT TO FIND OUT WHERE THE PROBLEM IS BUT HARLEY DAVIDSON REFUSES TO DO SO.THIS HAS HAPPENED SINCE NEW OFF THE SHOWROOM FLOOR.