Owners filed 1 complaints about this vehicle with federal regulators, most often about the service brakes, hydraulic. It has been recalled 3 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Service Brakes, Hydraulic
1
0
0
0
3 safety recalls
Part 573 reports
Vehicle Speed Control › Accelerator Pedal17V324000
Filed May 17, 201714,807 vehiclesIsuzu Technical Center Of America, Inc.
Defect. Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain model year 2008-2009 and 2012-2013 Isuzu NPR and NPR HD vehicles and 2008-2009 GMC W3500 and GMC W4500 vehicles. The affected vehicles, equipped with a gasoline-powered engine, have a throttle pedal that may get stuck under the steel stopper bolt, causing the pedal to remain in the full throttle position.
Risk. A stuck open accelerator pedal may result in very high vehicle speeds and make it difficult to stop the vehicle, which could cause a crash, serious injury or death.
Remedy. Isuzu will notify owners, and dealers will remove and replace the stopper bolt with a flanged plate, to prevent lateral movement of the throttle, free of charge. The recall began on June 23, 2017. Owners may contact Isuzu customer service at 1-866-441-9638.
Fuel System, Gasoline › Storage › Tank Assembly15V704000
Filed Oct 26, 201513,671 vehiclesIsuzu Manufacturing Services Of America
Defect. Isuzu Manufacturing Services of America (Isuzu) is recalling certain model year 2006-2008 Isuzu NPR and NPR-HD and Chevrolet W3500 and W4500 trucks manufactured March 16, 2005, to August 13, 2008 and 2006-2008 GMC W3500 and W4500 trucks manufactured July 18, 2005, to August 13, 2008. The affected vehicles have a fuel tank that may corrode and leak fuel.
Risk. A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy. Isuzu will notify owners, and dealers will replace the fuel tank, free of charge. Isuzu issued an interim notification to owners on December 18, 2015. The recall began on April 8, 2016. Owners may contact Isuzu customer service at 1-866-441-9638.
Power Train › Driveline › Driveshaft09V042000
Filed Feb 4, 20092,836 vehiclesIsuzu Manufacturing Services Of America
Defect. IZUSU IS RECALLING 2,836 MY 2008-2009 NPR/NQR AND NRR, GMC W3500, 4500 AND 5500, CHEVROLET W3500, 4500 AND 5500 TRUCKS. THE PROPELLER SHAFT WAS MANUFACTURED WITH INSUFFICIENT HIGH FREQUENCY HEAT TREATMENT. AS A RESULT, THE AFFECTED PORTION OF THE PROPELLER SHAFT MAY NOT MAINTAIN ITS DURABILITY THROUGH THE EXPECTED VEHICLE USEFUL LIFE.
Risk. THE PROPELLER SHAFT COULD BREAK OFF WHILE THE VEHICLE IS BEING DRIVING, WHICH WOULD RESULT IN THE VEHICLE STALLING AND COASTING TO A STOP, OR LOSS OF VEHICLE CONTROL WHICH COULD RESULT IN A CRASH.
Remedy. DEALERS WILL REPLACE THE PROPELLER SHAFT FREE OF CHARGE. THE RECALL BEGAN ON MARCH 5, 2009. OWNERS MAY CONTACT ISUZU AT 1-866-441-9638.
What owners reported
Newest filings
Service Brakes, Hydraulic
Filed Nov 23, 201041,891 milesMA
WE RENTED A 16 FOOT BOX TRUCK IN ILLINOIS TO TRAVEL TO MA FROM BUDGET RENTAL TRUCKS AKA AVIS. WE CALCULATED THE TIME OF THE TRIP TO BE APPROXIMATELY 18 HOURS. WE HAD LEFT CHICAGO AT 3:00PM AND DECIDED TO DRIVE TILL AROUND MIDNIGHT. WE HAD DRIVEN 9 HOURS. WE SPENT THE NIGHT AT A HOLIDAY INN EXPRESS IN OHIO. WE HAD 9 MORE HOURS THE FOLLOWING DAY TO DRIVE. WE HAD BEEN DRIVING APPROXIMATELY 7 HOURS WHEN OUR TRUCK WENT INTO A TERRIBLE CONDITION, AND THE BRAKES FAILED VIOLENTLY AND WE WERE LOSING CONTROL GOING DOWN A 4% GRADE OF 5 MILES OF A MOUNTAIN TO GET SAFELY OFF THE ROAD. THEY SENT OUT A SERVICE COMPANY 30 HOURS LATER TO TELL US IT WAS THE MASTER CYLINDER AND HE COULD NOT FIX IT. WE WOULD BE BETTER OFF DRIVING ANOTHER BUDGET TRUCK. WE THEN RECEIVED ANOTHER TRUCK AFTER THEY UNLOADED THE FIRST TRUCK AND THEN LOADED THE NEW TRUCK. MY BROTHER NOTICED WHEN WE PULLED OVER TO A TA STATION THAT THE CAR WAS NO LONGER ATTACHED TO THE TRAILER THAT WE WERE PULLING. THEREFORE THE MOVERS THEY SENT OUT DID NOT KNOW HOW TO PROPERLY ATTACH A CAR TO A TRAILER THAT COULD OF LED TO US LOOSING THE VEHICLE ONTO AN INTERSTATE WITH TRAFFIC AND CAUSING SERIOUS ISSUES FOR OTHER COMPUTERS ON THE ROAD. *TR
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: May 17, 2017. Source: NHTSA Office of Defects Investigation.