Isuzu Technical Center of America, Inc.: Vehicle Speed Control › Accelerator Pedal
Isuzu Technical Center of America, Inc. reported this defect to federal regulators on May 17, 2017 and put the number of vehicles at risk at 14,807. The repair is free for as long as the recall stands.
The defect
Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain model year 2008-2009 and 2012-2013 Isuzu NPR and NPR HD vehicles and 2008-2009 GMC W3500 and GMC W4500 vehicles. The affected vehicles, equipped with a gasoline-powered engine, have a throttle pedal that may get stuck under the steel stopper bolt, causing the pedal to remain in the full throttle position.
The risk
A stuck open accelerator pedal may result in very high vehicle speeds and make it difficult to stop the vehicle, which could cause a crash, serious injury or death.
The remedy
Isuzu will notify owners, and dealers will remove and replace the stopper bolt with a flanged plate, to prevent lateral movement of the throttle, free of charge. The recall began on June 23, 2017. Owners may contact Isuzu customer service at 1-866-441-9638.
16 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2013 Isuzu NPR | 2 | 4 | 0 | 0 |
| 2013 Isuzu NPR HD | 1 | 4 | 0 | 0 |
| 2012 Isuzu NPR | 1 | 5 | 0 | 0 |
| 2012 Isuzu NPR HD | 0 | 4 | 0 | 0 |
| 2009 Chevrolet W3500 | 0 | 2 | 0 | 0 |
| 2009 Chevrolet W4500 | 0 | 2 | 0 | 0 |
| 2009 GMC W3500 | 0 | 2 | 0 | 0 |
| 2009 GMC W4500 | 0 | 3 | 0 | 0 |
| 2009 Isuzu NPR | 1 | 2 | 0 | 0 |
| 2009 Isuzu NPR HD | 0 | 1 | 0 | 0 |
| 2008 Chevrolet W3500 | 0 | 3 | 0 | 0 |
| 2008 Chevrolet W4500 | 0 | 3 | 0 | 0 |
| 2008 GMC W3500 | 1 | 3 | 0 | 0 |
| 2008 GMC W4500 | 0 | 4 | 0 | 0 |
| 2008 Isuzu NPR | 2 | 3 | 0 | 0 |
| 2008 Isuzu NPR HD | 0 | 3 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 17V324000.
Full record for the 2013 Isuzu NPR → · Recalls carrying a do-not-drive advisory → · Where this data comes from →