Isuzu Manufacturing Services of America: Power Train › Driveline › Driveshaft
Isuzu Manufacturing Services of America reported this defect to federal regulators on Feb 4, 2009 and put the number of vehicles at risk at 2,836. The repair is free for as long as the recall stands.
The defect
IZUSU IS RECALLING 2,836 MY 2008-2009 NPR/NQR AND NRR, GMC W3500, 4500 AND 5500, CHEVROLET W3500, 4500 AND 5500 TRUCKS. THE PROPELLER SHAFT WAS MANUFACTURED WITH INSUFFICIENT HIGH FREQUENCY HEAT TREATMENT. AS A RESULT, THE AFFECTED PORTION OF THE PROPELLER SHAFT MAY NOT MAINTAIN ITS DURABILITY THROUGH THE EXPECTED VEHICLE USEFUL LIFE.
The risk
THE PROPELLER SHAFT COULD BREAK OFF WHILE THE VEHICLE IS BEING DRIVING, WHICH WOULD RESULT IN THE VEHICLE STALLING AND COASTING TO A STOP, OR LOSS OF VEHICLE CONTROL WHICH COULD RESULT IN A CRASH.
The remedy
DEALERS WILL REPLACE THE PROPELLER SHAFT FREE OF CHARGE. THE RECALL BEGAN ON MARCH 5, 2009. OWNERS MAY CONTACT ISUZU AT 1-866-441-9638.
17 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2009 Chevrolet W3500 | 0 | 2 | 0 | 0 |
| 2009 Chevrolet W4500 | 0 | 2 | 0 | 0 |
| 2009 Chevrolet W5500 | 0 | 2 | 0 | 0 |
| 2009 GMC W3500 | 0 | 2 | 0 | 0 |
| 2009 GMC W4500 | 0 | 3 | 0 | 0 |
| 2009 GMC W5500 | 0 | 1 | 0 | 0 |
| 2009 Isuzu NPR | 1 | 2 | 0 | 0 |
| 2009 Isuzu NQR | 0 | 1 | 0 | 0 |
| 2009 Isuzu NRR | 0 | 1 | 0 | 0 |
| 2008 Chevrolet W3500 | 0 | 3 | 0 | 0 |
| 2008 Chevrolet W4500 | 0 | 3 | 0 | 0 |
| 2008 Chevrolet W5500 | 0 | 4 | 0 | 0 |
| 2008 GMC W3500 | 1 | 3 | 0 | 0 |
| 2008 GMC W4500 | 0 | 4 | 0 | 0 |
| 2008 GMC W5500 | 0 | 1 | 0 | 0 |
| 2008 Isuzu NPR | 2 | 3 | 0 | 0 |
| 2008 Isuzu NQR | 0 | 1 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 09V042000.
Full record for the 2009 Chevrolet W3500 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →