1997 GMC Suburban

Above average

Owners filed 200 complaints about this vehicle with federal regulators, most often about the brakes. It has been recalled 3 times.

Not among the GMC Suburban years to avoid. Which GMC Suburban years to avoid →

When it fails
020k40k60k90k120k200k
98,000 milesMedian miles at failure

30 complaints record an odometer reading. Failures cluster around 120,000–150,000 miles.

Most common 1997 GMC Suburban problems

48 of the 200 complaints (24%) are about the brakes.

ComponentReportsCrashesFiresInjuries
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip · brakes33
808
Steering19
100
Power Train › Automatic Transmission · transmission16
010
Steering › Hydraulic Power Assist System12
000
Engine and Engine Cooling › Engine › Gasoline · engine11
000
Fuel System, Gasoline › Delivery › Fuel Pump · fuel system10
020
Electrical System › 12v/24v/48v Battery8
000
Tires › Tread/Belt7
000
Tires6
100
Visibility › Windshield Wiper/Washer5
000

3 safety recalls

Part 573 reports
Fuel System, Gasoline06E043000
Filed May 19, 200688,303 vehiclesHoneywell International, Inc.

Defect. CERTAIN REPLACEMENT FUEL FILTERS, FRAM BRAND NAME P/N G3727, WITH DATE CODES X52911 THROUGH X60801 SEQUENTIALLY OR X600141 AND A MEXICO COUNTRY OR ORIGIN MARKING ON THE FUEL FILTER HOUSING MANUFACTURED FROM OCTOBER 18, 2005, THROUGH MARCH 21, 2006, SOLD FOR USE ON THE VEHICLES LISTED ABOVE AND ON CERTAIN SCHOOL BUSES. (TO SEE THE SCHOOL BUS ENGINE SIZES, CLICK ON "DOCUMENT SEARCH" AND THEN "BUS APPLICATIONS"). THE CONNECTOR ON THE FUEL FILTER WAS NOT MANUFACTURED TO HONEYWELL'S SPECIFICATION. AS A RESULT, THE O-RING MAY NOT SEAT CORRECTLY ON THE FUEL LINE.

Risk. THIS CONDITION MAY CAUSE AN INADEQUATE SEAL AT THE CONNECTION, POTENTIALLY LEADING TO A FUEL LEAK. IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.

Remedy. HONEYWELL WILL NOTIFY OWNERS AND REPLACE THE FUEL FILTERS FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 18, 2006. OWNERS MAY CONTACT FRAM CUSTOMER SERVICE AT 1-800-890-2075 (OPTION 1).

Visibility › Windshield Wiper/Washer03V159000
Filed Apr 28, 20031,755,876 vehiclesGeneral Motors Corp.

Defect. ON CERTAIN MINIVANS, PICKUP TRUCKS, AND SPORT UTILITY VEHICLES WITH CERTAIN MODEL-ENGINE COMBINATIONS, THE WINDSHIELD WIPER MOTOR MAY FAIL DUE TO CRACKED SOLDER JOINTS ON THE CONTROLLER CIRCUIT BOARD. THE WINDSHIELD WIPERS COULD WORK INTERMITTENTLY OR NOT AT ALL.

Risk. IF THIS WERE TO OCCUR DURING BAD WEATHER, DRIVER VISIBILITY WOULD BE REDUCED, WHICH COULD RESULT IN A CRASH.

Remedy. DEALERS WILL REPLACE THE WIPER MOTOR CIRCUIT BOARD AND COVER. OWNER NOTIFICATION BEGAN ON JUNE 19, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020, GMC AT 1-800-462-8782, OR OLDSMOBILE AT 1-800-442-6537.

Visibility › Rearview Mirrors/Devices › Exterior03V093000
Filed Mar 7, 2003507,171 vehiclesGeneral Motors Corp.

Defect. CERTAIN SPORT UTILITY VEHICLES, MINI VANS, AND PICKUP TRUCKS MAY DEVELOP A SHORT CIRCUIT IN THE ELECTRIC OUTSIDE REARVIEW MIRROR SWITCH.

Risk. IF THIS WERE TO HAPPEN, IT COULD RESULT IN AN INOPERATIVE SWITCH, HEAT DAMAGE TO THE DRIVER'S DOOR, AND/OR IGNITION OF COMPONENTS IN THE DRIVER'S DOOR AND A SUBSEQUENT VEHICLE FIRE WITHOUT PRIOR WARNING.

Remedy. DEALERS WILL INSTALL A FUSED JUMPER HARNESS TO THE ELECTRIC OUTSIDE REARVIEW MIRROR SWITCH. OWNER NOTIFICATION BEGAN ON APRIL 24, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020 OR GMC AT 1-800-462-8782.

All 3 campaigns on file, newest first.

What owners reported

Newest filings
Unknown or Other
Filed Nov 18, 2015142,000 milesNV

CAR LURCHES WHEN TURNING RIGHT AND LEFT, INTERMITTENTLY FEELING LIKE YOU ARE LOOSING CONTROL OF VEHICLE.

TiresCrash
Filed Aug 24, 2015150,619 milesNH

PULLED OUT OF MY DRIVEWAY GOT UP TO SPEED OF ROADWAY THAT IS 50 MPH FELT A VIBRATION IN THE FRONT END, SLOWED DOWN IT WENT AWAY, SO I STARTED TO SPEED UP AGAIN TO SEE IF IT CAME BACK, THEN BOOM MY FRONT PASSENGER TIRE LITERALLY BLEW UP, THE TREAD SEPARATED AND THE TIRE ALMOST BLEW COMPLETELY OFF THE RIM. I TEMPORARILY LOST CONTROL OF THE VEHICLE AND SKIDDED TO HALT ON THE SIDE OF THE ROAD TEARING UP A LAWN AND ALMOST TAKING OUT A GUARD RAIL. THE TIRE BENT MY FRONT BUMPER AND RIPPED MY RUNNING BOARD PARTWAY OFF. I AM VERY LUCKY NO OTHER TRAFFIC WAS AROUND ME... I CHANGED THE TIRE TO MY SPARE AND AM NOW IN THE PROCESS OF REMOVING THE REST OF THE CORNERSTONES FORME MY TRUCK, IT'S NOT WORTH THE RISK

Electrical System
Filed May 23, 2014130,000 milesMN

THE IGNITION SWITCH STARTED TO FAIL WHILE DRIVING. FIRST THE HEATER FAN WOULD QUIT AND THE ABS LIGHT WOULD INSTANTLY TURN ON, AND THE CRUISE CONTROL WOULD FAIL TO OPERATE. WHEN THE ABS LIGHT WOULD BE ON THE ABS WOULD FAIL TO OPERATE. THEN SUDDENLY ALL OPERATIONS WOULD GO BACK TO NORMAL. IT WOULD BE UNPREDICTABLE WHEN THE HEATER FAN AND THE ABS WOULD FAIL AND COME BACK. THEN YESTERDAY, THE SUBURBAN STARTED AND DIED 3 SECONDS AFTER STARTING. I RESTARTED THE SUBURBAN AND ALL SEEMED GOOD. I PUT THE SUBURBAN IN DRIVE AND ROLLED AT ABOUT 5 MPH AND THE TRUCK DIED. I STOPPED AND PUT THE SUBURBAN IN TO PARK AND RESTARTED. PLACED IT INTO DRIVE AND MADE IT HOME. WHEN I GOT HOME, I TURNED OFF THE SUBURBAN AND TRIED TO RESTART IT. IT WOULD CRANK BUT NOT FIRE THE ENGINE. THE RADIO AND HEATER AND ALL OTHER ELECTRONICS WOULD OPERATE AS NORMAL, BUT THE DASH LIGHTS WOULD NOT TURN ON I.E. THE "SERVICE ENGINE SOON", "BRAKE", "AIR BAG", "ABS". THE IGNITION SWITCH HAS FAILED ON IT AND NOW SITS IN MY DRIVEWAY. *TR

Steering
Filed Dec 14, 2010185,000 milesMN

STEERING SPEED SENSOR FAILS CAUSING THE STEERING TO SUDDENLY JERK WHILE TURNING UNDER SPEED. IT FEELS LIKE THE FRONT WHEELS HIT "SLIPPERY ICE". I HAVE REPLACED THIS ITEM 3 TIMES ON MY OWN AND THE SENSOR KEEPS FAILING. THE ONE IN MY CAR CURRENTLY IS EXPERIENCING THE PROBLEM AGAIN AND WILL NEED REPLACING. *TR

Fuel System, Gasoline
Filed Apr 15, 2009OK

SPRING OF 2008 WE REPLACED THE FUEL PUMP. THEN IN NOVEMBER 2008 THE FUEL PUMP FAILED AGAIN. THE MECHANIC SAID THEY WERE BOTH BRAND NEW FUEL PUMPS BUT HE WAS UNSURE OF WHY THEY BOTH FAILED TO WORK PROPERLY WHEN WE TOOK IT BACK IN MARCH 2009. 3 NEW FUEL PUMPS ALL WITHIN ONE YEAR SOUNDS LIKE A PROBLEM TO US. THE MECHANIC ALSO HAD TO REPLACE THE HARNESS. EACH TIME WHEN THE FUEL PUMP WENT OUT THE CAR JUST WOULDN'T START. IT WOULD DRIVE FINE AND THEN JUST NOT RESTART ONCE TURNED OFF. *TR

Visibility › Windshield Wiper/Washer
Filed Dec 12, 2008130,000 milesOH

TL*THE CONTACT OWNS A 1997 GMC SUBURBAN. THE CONTACT STATED THAT THE WINDSHIELD WIPERS WORK INTERMITTENTLY. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 03V159000 (VISIBILITY:WINDSHIELD WIPER/WASHER), ALTHOUGH THE FAILURES WERE IDENTICAL. THE FAILURE MILEAGE WAS 130,000. UPDATED 01/07/09. *LJ UPDATED 01/12/09. *JB

Fuel System, Gasoline
Filed Apr 29, 2008264,000 milesMD

PARKED TRUCK NEAR DEALERSHIP AFTER HAVING TROUBLE STARTING IT, TRIED TO RESTART, IT DIDN'T. DEALER TOOK IT IN AND CALLED TO SAY THAT FUEL PUMP IS SHOT AND THEY HAD ONE IN STOCK TO REPLACE IT. THEN FOUR HOURS LATER THEY SAID THE WIRES TO IT WERE MELTED AND THE SENDING UNIT NEEDS TO BE REPLACED. THIS IS THE 5TH TIME TO REPLACE FUEL PUMP FOR THIS TRUCK IN 264,000 MILES. FIRST WAS AT 50,000 MILES. *TR

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Feb 27, 2008151,000 milesMA

TL*THE CONTACT OWNS A 1997 GMC SUBURBAN. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE SHUT OFF WITHOUT WARNING AND WOULD NOT RESTART. THE VEHICLE WAS TOWED TO A MECHANIC AND THEY DISCOVERED THAT THE FUEL PUMP SENDING UNIT WIRES WERE ROTTED OUT, WHICH BURNED OUT THE FUEL PUMP. THE FUEL PUMP AND SENDING UNIT HAD TO BE REPLACED. THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 151,000.

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Aug 7, 2007NJ

FUEL PUMP FAILED MORE THAN THREE TIMES, ONLY IN THE SUMMER. REASON UNKNOWN, MANY SIMILAR VEHICLES HAVE HAD THE SAME PROBLEM. GENERAL MOTORS HAS DONE NOTHING. *JB

Visibility › Windshield Wiper/Washer
Filed Jul 21, 200799,800 milesKS

THE WINDSHIELD WIPERS ON MY 1997 GMC SUBURBAN WERE NOT WORKING PROPERLY, CONSISTENT WITH NHTSA CAMPAIGN 03V159000. I CONTACTED GMC, AND AFTER A LENGTHY PHONE CALL TO COLLECT ALL RELEVANT DATA, THEY SET UP AN APPOINTMENT FOR ME AT MY LOCAL GMC DEALERSHIP. THE DEALERSHIP SERVICE DEPARTMENT INSPECTED THE WIPER ELECTRICAL SYSTEM AND INFORMED ME THAT THE FAILURE WAS INDEED DUE TO CRACKED SOLDER JOINTS ON THE WIPER CONTROL CIRCUIT BOARD. HOWEVER, MY SPECIFIC VIN NUMBER WAS NOT INCLUDED IN THE RECALL. IF I WOULD HAVE HAD THE PROBLEM FIXED PRIOR TO 70,000 MILES ON MY VEHICLE, THEN THEY WOULD HAVE FIXED IT AT NO CHARGE UNDER A "WAIVER SYSTEM?", BUT NOW IT WOULD BE $120 TO FIX. I AM THE ORIGINAL OWNER OF THIS VEHICLE. ALTHOUGH GM CONTINUES TO SEND ME MARKETING MATERIAL TO TRADE IN THIS VEHICLE FOR A NEW ONE, THEY FAILED TO INFORM ME AT ANY TIME OF THIS SAFETY HAZARD RECALL. THEY ALSO WASTED SEVERAL HOURS OF MY TIME ON THE TELEPHONE AND ARRANGING TO LEAVE MY VEHICLE AT THE DEALER PRIOR TO TELLING ME THAT I WAS NOT ELIGIBLE FOR THE RECALL. HOW CAN THIS AUTOMAKER HAVE PUBLIC SAFETY IN MIND WHEN THEY DENY CONSUMERS A REMEDY TO A POTENTIALLY CATASTROPHIC SAFETY HAZARD BASED ON THE NUMBER OF MILES ON THEIR VEHICLE? THIS IS A $30 RETAIL PRICE CIRCUIT BOARD! APPARENTLY MY SAFETY AND THAT OF OTHERS AROUND ME IS NOT WORTH $30 TO GMC. THE "ICING ON THE CAKE" IS THE AMOUNT OF TIME THAT GM INVESTED TALKING ABOUT WHAT THEY WERE GOING TO DO, AND THEN BACK PEDDLING ON WHY THEY COULDN'T REPLACE THE CAR

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Mar 7, 200799,000 milesIL

WHEN BRAKING AT SLOW SPEEDS, THE ABS KICKS IN AND INCREASES THE STOPPING DISTANCE NEEDED. AFTER 3 TRIPS TO DEALER (AND OVER $500 IN REPAIRS) FOR BRAKE PROBLEMS, THEY TOLD ME THAT THE WHEEL SPEED SENSORS WERE MALFUNCTIONING. THEY CHECKED THE RECALL, BUT MY VEHICLE WAS NOT LISTED. I HAVE SINCE SEEN THAT THIS IS A HUGE PROBLEM WITH ALL OF THEIR VEHICLES AND THAT HUNDREDS OF OTHERS HAVE COMPLAINED THAT THE "REGIONAL" RECALL DIDN'T COVER THEM. IT SEEMS OBVIOUS TO ME THAT THERE IS AN INHERENT PROBLEM WITH THIS BRAKING SYSTEM AND THE WHEEL SPEED SENSORS AND GM SHOULD BE HELD RESPONSIBLE FOR REPAIRING THIS BEFORE SOMEONE ELSE GETS HURT (OR WORSE). *JB

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jan 1, 200716,000 milesTX

ABS BRAKES DO NOT AND HAVE NOT WORKED PROPERLY SINCE THIS VEHICLE WAS FIRST PURCHASED (STILL ORIGINAL OWNER). SPEED SENSITIVE STEERING DOES NOT AND HAS NOT WORKED PROPERLY AS WELL. THOUSANDS OF DOLLARS $$$ HAVE BEEN SPENT AT THE ORIGINAL DEALERSHIP AND AT QUALIFIED AUTOMOBILE SERVICE REPAIR CENTERS CONTINUALLY REPLACING PARTS AND SOMETIMES THE SAME PARTS OF THE YEARS, THIS CONTINUES TO THIS DAY EVEN THOUGH THE SUBURBAN IS IN EXCELLENT CONDITION AND WELL TAKEN CARE OF. THIS INCLUDES MASTER CYLINDER, BRAKE PADS, CYLINDERS, ETC. THIS BRAKING DEFECT SEEMS TO BE EXPERIENCED BY MANY OWNERS OF THE 1997 GMC SUBURBAN C1500. WHY HASN'T SOMETHING BEEN DONE BY GM ENGINEERS TO LOCATE AND FIX THIS PROBLEM? *NM

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Feb 23, 200632,500 milesMI

DT*: THE CONTACT STATED AT SPEEDS BELOW 5 MPH, THE BRAKING DISTANCE WAS THREE TIMES AS FAR AS IT SHOULD BE. THE VEHICLE HAS BEEN TO DEALERSHIP AND THE ABS SENSORS WERE REPAIRED. THE PROBLEM RETURNED 6 YEARS LATER. THERE IS A NHTSA RECALL, # 05V379000, REGARDING THE ANTILOCK BRAKES. THE VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL; HOWEVER, IT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN. UPDATED 03/09/06. *JB

Service Brakes, Hydraulic › Foundation Components › Hoses, Lines/Piping, and Fittings
Filed Dec 29, 200525,300 milesNY

DT: THE CONTACT STATE THERE IS AN NHTSA RECALL, CAMPAIGN 05V379000 REGARDING THE SERVICE BRAKES, HYDRAULIC: ANTILOCK. THE VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL; HOWEVER, IT IS NOT INCLUDED IN THE RECALL DUE TO THE MODEL YEAR. THE VEHICLE WAS REPAIRED BY A LOCAL REPAIR SHOP.*AK THE BRAKE LINE WAS LEAKING DUE TO RUST. UPDATED 02/07/06. *JB

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Dec 24, 200560,000 milesOH

I HAVE OWNED A 1997 GMC SUBURBAN 4X4 SINCE NEW. THE LAST 2 YEARS THE ABS BRAKING SYSTEM MALFUNCTIONS AT SLOW SPEED INCREASING STOPPING DISTANCE. I HAVE RECENTLY DISCONNECTED THE POWER TO THE SYSTEM AS IT HAS WORSENED. I KNOW THAT THIS IS WIDESPREAD ON THIS TRUCK AND SHOULD BE ADDRESSED. *JB

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Nov 4, 2005120,000 milesCT

DT: THE CONTACT STATED WHEN STOPPING AT LOW SPEEDS THE ABS WILL ACTIVATE. THE DEALERSHIP SAID IT HAPPENED BECAUSE THE ABS SENSOR RUSTED. THE REPAIRS HAVE NOT BEEN MADE. THE PROBLEM WAS THE SAME AS MENTIONED IN NHTSA RECALL 05V379000 IN THE 1999-2002 MODELS. *AK

Trailer Hitches
Filed Nov 2, 2005IL

CONSUMERS GMC SUBURBAN HAS A FACTORY INSTALLED HITCH, WITH A CRACK AND TWO SPLITS IN THE HITCH. *TS THE CONSUMER BELIEVED THERE WAS DEFECT WITH THE HITCH. THE CONSUMER STATED ONE OF THE CRACKS LOOKED AS THOUGH IT HAD BEEN THERE SINCE MANUFACTURING AND THE OTHER SPLIT LOOKED AS THOUGH IT WAS CAUSED BY THIN METAL ON SOFT STEEL. *JB

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Oct 26, 200576,000 milesWI

DT: THE CONTACT OWNS A 1997 GMC SUBURBAN. THE CONTACT WAS CALLING IN REFERENCE TO NHTSA CAMPAIGN RECALL 05V379000 CONCERNING ABS BRAKES. THE CONTACT STATED THAT SHE WAS RECEIVING A FALSE READING WITH ABS BRAKES, AND HER STATE AND MODEL YEAR WAS NOT INCLUDED IN THE RECALL. THE CONTACT HAS BEEN HAVING THIS PROBLEM SINCE EARLY SUMMER OF THIS YEAR AROUND MAY OR JUNE. THE VEHICLE WAS TAKEN TO A MECHANIC, AND THEY NEEDED TO REPLACE THE FRONT HUB. THE CONTACT DISCONNECTED THE ABS SYSTEM FROM BOTH OF THE FRONT TIRES AND WAS NO LONGER HAVING THIS PROBLEM, BUT IT WILL NEED TO BE REPAIRED BEFORE WINTER. *AK THE ABS WOULD ACTIVATE WHILE BRAKING AT SLOW SPEED WHICH RESULTED IN EXTENDED STOPPING DISTANCE. *NM

Tires › Tread/Belt
Filed Sep 28, 200590,723 milesOH

DT: REAR PASSENGER SIDE TIRE HAD A TREAD SEPARATION ON SEPTEMBER 24, 2005. THERE WAS NO ROAD CONSTRUCTION. ALSO, THERE WAS NO ACCIDENT. THE CONSUMER HAS NOT HAD THE TIRE INSPECTED AS OF YET. THE TIRE WAS AN ORIGINAL PART. THE TIRE SIZE IS LT245/75R16, AND DOT # 28671UR BM05327-1. THE TIRE WAS MADE IN CANADA. *AK

Fuel System, Gasoline › Delivery › Fuel PumpFire
Filed Sep 28, 2005MT

FUEL PUMP ELECTRICAL WIRING SYSTEM FAILURE. INSIDE CANNON PLUG CHARRED AND WIRES ARE MELTED. CANNON PLUG IS CRACKED. THIS WAS ALL DISCOVERED WHEN THE VEHICLE FAILED TO START AND THE FUEL PUMP WAS BEING REPLACED. *NM

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited SlipCrash
Filed Aug 30, 2005MI

ABS ENGAGING WHEN SLOWING DOWN OR PARKING SUBURBAN. SLOW SPEED BUMPING INTO OTHER VEHICLES BECAUSE ABS GOES TO FLOOR. *NM

Tires › Temporary/Emergency Spare Tire
Filed Aug 3, 2005CA

DT: THE CONTACT OWNED A 1997 GMC SUBURBAN. RECENTLY PURCHASED VEHICLE . ON JULY 31, 2005 WHILE PARKED IN A PARKING LOT AT A STORE SPARE TIRE LOCATED INSIDE VEHICLE EXPLODED AND BLEW OUT THE WINDOW AND BUSTED THE DOOR. ALSO DAMAGED ANOTHER VEHICLE THAT WAS PARKED NEXT TO CALLER'S VEHICLE. . THE DEALER WILL NOT HELP WITH THIS MATTER. THIS TIRE WAS UNDER NHTSA RECALL 01T001000. CALLER HAS NOT CONTACTED THE FIRESTONE MANUFACTURER YET. FIRESTONE, FIREHAWK, TIRE LINE IS P26570R16. THE POLICE CAME AND LOOKED AT THE SCENE BUT THEY DID NOT ISSUE A REPORT.*AK

Visibility › Windshield Wiper/Washer
Filed Aug 2, 200570,000 milesMI

I HAVE A 1997 GMC SUBURBAN. THE WINDSHIELD WIPERS INTERMITTENTLY STOP WORKING COMPLETELY AND UNPREDICTABLY. THIS HAPPENED ONCE OR TWICE SINCE I PURCHASED THE VEHICLE IN 2001, BUT IN RECENT MONTHS HAS HAPPENED VERY FREQUENTLY, MOST MEMORABLY WHEN I WAS TRAVELING IN HEAVY RAIN ON THE HIGHWAY. I MANAGED TO EXIT THE HIGHWAY, BUT WAS DEFINITELY IN DANGER. I CONTACTED GMC AND WAS TOLD THAT ALTHOUGH THERE IS A RECALL FOR WINDSHIELD WIPER FAILURE ON 1997 GMC SUBURBANS (GM RECALL #03023; NHTSA RECALL NO. 03V159), MY VEHICLE IS NOT INCLUDED BASED ON THE VIN. I HAVE SCHEDULED THE VEHICLE FOR REPAIR, BUT FEEL STRONGLY THAT IT SHOULD BE INCLUDED UNDER THE RECALL. *NM

Visibility › Windshield Wiper/Washer › Motor
Filed Jul 13, 2005130,000 milesAZ

THERE IS ALREADY AN APR 28, 2003 RECALL BUT YOUR CUSTOMER SERVICE REP TOLD ME I SHOULD FILE THIS ANYWAY SINCE THE MANUFACTURER (GMC) WILL NOT HONOR THE RECALL (BELOW). THE VEHICLE IS CURRENTLY AT THE QUEBEDEAUX GMC SERVICE DEPARTMENT IN TUCSON, ARIZONA. GMC REFUSES TO FIX THE PROBLEM (THE WIPERS WILL NOT WORK AND MY WIFE WAS ALMOST IN A BAD ACCIDENT AS A RESULT). AT FIRST, THEY SAID MY VEHICLE WAS NOT INCLUDED IN THE RECALL. NOW THEY ARE TELLING ME THAT THE WORK WAS ALREADY DONE SINCE THE 2003 RECALL. IT WAS NOT. I CAN ONLY ASSUME THAT THEY COULD NOT NOTIFY ME OF THE RECALL BECAUSE I AM ACTIVE DUTY MILITARY AND MOVE RESIDENCES EVERY 2 YEARS. THEY PROBABLY JUST CHECKED IT OFF AS DONE OR THERE WAS A TYPO. EITHER WAY, THE PROBLEM EXISTS AND IT IS AN EXTREME SAFETY HAZARD. MAKE : GMC MODEL : SUBURBAN YEAR : 1997 MANUFACTURER : GENERAL MOTORS CORP. NHTSA CAMPAIGN ID NUMBER : 03V159000 RECALL DATE : APR 28, 2003 COMPONENT: VISIBILITY:WINDSHIELD WIPER/WASHER POTENTIAL NUMBER OF UNITS AFFECTED : 1755876 SUMMARY: ON CERTAIN MINIVANS, PICKUP TRUCKS, AND SPORT UTILITY VEHICLES WITH CERTAIN MODEL-ENGINE COMBINATIONS, THE WINDSHIELD WIPER MOTOR MAY FAIL DUE TO CRACKED SOLDER JOINTS ON THE CONTROLLER CIRCUIT BOARD. THE WINDSHIELD WIPERS COULD WORK INTERMITTENTLY OR NOT AT ALL. CONSEQUENCE: IF THIS WERE TO OCCUR DURING BAD WEATHER, DRIVER VISIBILITY WOULD BE REDUCED, WHICH COULD RESULT IN A CRASH. REMEDY: DEALERS WILL REPLACE THE WIPER MOTOR CIRCUIT BOARD AND COVER. OWNER NOTIFICATION BEGAN

Structure › Body › Door › Hinge and Attachments
Filed Jun 2, 2005NY

DT: THE CONSUMER OWNS A 1996 GMC SIERRA AND A 1997 GMC SUBURBAN. THE VEHICLE'S INSIDE DOOR HANDLES ARE BREAKING. THE ONLY WAY TO GET OUT OF THE VEHICLE IS OPENING THE DOOR FROM THE OUTSIDE. IT IS HAPPENING ON BOTH OF THESE VEHICLES. CONSUMER HAS NOTICED THIS ON OTHER PEOPLE'S VECHILES WITH THE SAME PROBLEM. *TT

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Mar 31, 200595,600 milesNV

FUEL GAGE WAS ACTING ERRATIC WENT FULL THEN EMPTY WITH FULL TANK . A FEW DAYS LATER THE TRUCK WOULD NOT START. FOUND FUSE IN ENGINE COMPARTMENT BLOWN FOR FUEL PUMP. FUEL PUMP WIRING WAS MELTED IN FUEL TANK CAUSING SHORT. HAD TO REPLACE PUMP AND HARNESS WHICH WAS PART OF THE PUMP HOUSING. ALSO REPLACED FUEL FILTER DUE TO LACK OF FUEL FLOW (NO POWER) A WEEK LATER.

Steering › Hydraulic Power Assist System
Filed Feb 8, 200550,000 milesIA

POWER STEERING ASSIST IS ERRATIC AT HIGHWAY SPEEDS. STEERING INPUT FORCE WILL INCREASE UNTIL THE STEERING WHEEL SUDDENLY MOVES BECAUSE OF AN INCREASE IN POWER STEERING ASSIST. PROBLEM IS ERRATIC, AND IT HAS ONLY OCCURRED AT SPEEDS ABOVE 40 MPH. THIS PHENOMENOM HAS BEEN OCCURRING FOR SEVERAL YEARS WITH THIS VEHICLE.*AK

Visibility › Windshield Wiper/Washer › Switch/Wiring
Filed Jul 28, 200475,000 milesMI

WHILE DRIVING A 1997 GMC SUBURBAN AT NIGHT IN THE RAIN THE WINDSHIELD WIPERS STOPPED WORKING WITHOUT NOTICE. IT RESULTED IN A VERY URGENT AND PANICY STOP ON I96 FROM HIGHWAY SPEED IN RELATIVELY LIGHT TRAFFIC. WE WAITED A FEW MINUTES BY THE SIDE OF THE ROAD AND THEY RESTARTED ON THEIR OWN. I CALLED THE CORPORATION CUSTOMER SERVICE AND GOT NOWHERE. I WROTE A LETTER THINKING IT WOULD GET ACTION (DEC 1, 2003). I GOT A RESPONSE THAT BASICALLY SAID THAT THIS VEHICLE HAD ALREADY BEEN RECALLED FOR THE PROBLEM AND THAT THERE WAS NOTHING THAT THEY COULD DO. THIS IS ALL NEWS BECAUSE WE PURCHASED THIS TRUCK IN JULY OF 2003. THE SERVICE MANAGER, ELIZABETH NAVARRO, SUGGESTED I GO BACK TO THE DEALER FOR ADDITIONAL EVALUATION. THE DEALERSHIP SAID THEY COULD NOT EVALUATE IF THE SYSTEM IS FUNCTIONING. SO THE FIRST TIME IT FAILED NEAR THE DEALER WAS YESTERDAY,7/27/04. THE DEALER DETERMINED THAT THERE WAS AN AFTERMARKET MODULE (THE COMPONENT THAT EVERYONE AGREES IS FAILING) ON THE VEHICLE AND THAT THEY COULD DO NOTHING. HERE IS MY CONCERN, I AM SOMEWHAT MECHANICALLY INCLINED AND UNDERSTAND THAT I OWN A VEHICLE THAT HAS NOW FAILED AT LEAST TWO MODULES, POSSIBLY THREE, AND IT IS AT MOST EIGHT YEARS OLD WITH 80,000 MILES ON IT. IN TALKING WITH OTHER VEHICLE OWNERS OF SIMILAR AGE AND BRAND I AM TOLD THIS IS COMMON. EVERONE AT GM AND THE DEALERS TALK ABOUT A COMPONENT FAILURE. THEY ACTUALLY HAVE A SYSTEM FAILURE. THE DESIGN IS FAILING. NAMELY THEIR RECALL FIX NEEDS TO BE RECALLED. MY OBVIOUS QUESTION

Visibility › Windshield Wiper/Washer
Filed Jun 18, 200475,000 milesCA

WHEN WINDSHIELD WIPERS ARE ACTIVATED AND THE ENGINE RUNNING, THEY WILL NOT TURN OFF UNLESS THE IGNITION IS TURNED OFF. DEALER ADVISES ME THIS IS NOT RELATED TO NHTSA RECALL 03V159000. *AK

Visibility › Windshield Wiper/Washer › Motor
Filed Jun 10, 200498,000 milesFL

THE WINDSHIELD WIPERS QUIT WORKING WITHOUT WARNING WHILE ENGAGED. THE VIN NUMBER ISN'T INCLUDED IN THE WINDSHIELD WIPER MOTOR RECALL 03V159000 DUE TO VIN. *AK

Power Train › Automatic Transmission
Filed Jun 8, 2004132,000 milesIL

AUTOMATIC TRANSMISSION-DRIVING DOWN THE INTERSTATE ON VACATION WHEN A CLOUD OF SMOKE WAS NOTICED OUT THE REAR OF THE SUBURBAN. PULLED OVER TO THE SIDE OF THE ROAD TO FIND TRANSMISSION FLUID SPRAYED ALL OUT OF THE OVER FLOW TUBE. I WAS TOLD THAT TOO MUCH PRESSURE WAS BUILT UP AND THE SUBURBANS ARE KNOWN FOR THAT. FILLED IT BACK UP WITH TRANSMISSION FLUID AND THE TRANSMISSION CONTINUED TO SLIP. HAD TO GIVE UP THE VACATION AND GET A TOW BACK HOME. FLUID HAD SPRAYED ALL OVER MY VEHICLE AND VEHICLES BEHIND ME. IT WAS EXTREMELY HOT. LUCKILY I GOT IT SHUT DOWN BEFORE A FIRE CAUGHT. HAD TO REPLACE THE TRANSMISSION AT A HEAVY COST. *AK

Steering
Filed Jun 7, 2004GA

IN AUGUST OF 2002 MY 1997 GMC SUBURBAN STARTED TO TO SLIGHTY LOOSE CONTROL OF THE POWER STEERING WHILE TURNING TO THE LEFT. OVER THE YEARS THE LACK OF CONTROL OF THE POWER STEERING WHILE TURNING TO THE LEFT HAS INCREASED AS WELL AS DRIVING STRAIGHT DOWN THE ROAD. IT IS A VERY SCARY FEELING BUT OVER THE TIME I MYSELF HAVE LEARNED HOW TO HANDLE IT. I HAVE NOTIFIED GMC OF THE PROBLEM BUT THEY SAID MY MODEL IS NOT UNDER A CURRENT RECALL FOR THIS PROBLEM. I HAVE FOUND WHERE SOME GMC MODELS HAVE BEEN RECALLED FOR THIS PROBLEM. GMC IS AWARE OF THE PROBLEM YET THEY IGNORE THE PROBLEM. I HAVE A TERMINALLY ILL HUSBAND SO I CANNOT AFFORD TO GO OUT AND BUY A NEW OR USED VEHICLE. I LOVE MY GMC SUBURBAN SO I ALWAYS WANTED TO PURCHASE A NEW ONE OR EVEN MAYBE A GMC YUKON. YET WITH THE DISTRUST I HAVE WITH GMC ABOUT FIXING PROBLEMS THEY KNOW ABOUT I WOULD HAVE SECOND THOUGHTS ABOUT SUCH A PURCHASE. I HAVE A FIFTEEN YEAR OLD SON WHOM IS LEARNING TO DRIVE AND IT IS A VERY SCARY SITUATION WHEN HE IS BEHIND THE WHEEL OF A VEHICLE THAT MIGHT LOOSE COMPLETE POWER STEERING CONTROL. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Caliper
Filed Feb 9, 2004WA

I HAVE OWNED THE SUB FOR ABOUT 5 YEARS NOW. FIRST OFF I REALLY ENJOY DRIVING IT. I NEED TO SAY MY VEHICLE IS MODIFIED AND NOT STOCK. 9 INCH LIFT 38IN SUPER SWAMPERS, AND A COUPLE OF ENGINE UPGRADES. I CAN VERIFY HOWEVER EVEN BEFORE I INSTALLED THE LIFT AND TIRES I HAD A COUPLE OF PROBLEMS. #1 ALWAYS HAD UNEVEN WEAR IN THE FRONT BRAKES, 1 CALIPER (FRONT) WOULD ALWAYS BURN UP THE BRAKES FASTER. I MADE SURE I USED GM PADS FROM THE DEALER. I ALSO MADE SURE THE CALIPERS WERE MOVING FREELY AND GUIDE BOLTS LUBED WITH GM SUPPLIED GREASE. #2 POOR BRAKING PERFORMANCE EVEN WITH VEHICLE UNLOADED, I GUESS I FIGURED THIS ONE OUT BY MYSELF. NOT TO BE RUDE BUT WHY WOULD GM EQUIP A VEHICLE WITH A AUTOMATIC TRANSMISSION THAT IS RATED AT APPROX 7,300LBS WITH A TINY BRAKING SYSTEM. IN MY OPINION SMALL PADS+SMALL ROTORS=LONG STOPPING DISTANCE. #3 DETONATION, GOING UP SMALL INCLINES 1/4-1/2 ENGINE THROTTLE. THIS HAS ALWAYS HAPPENED. EVEN THOUGH THIS MAY NOT BE GM'S PROBLEM I JUST WANTED TO GET MY 2 CENTS IN. I UNDERSTAND ALL GASOLINE IS NOT CREATED EQUAL, I HAVE TO USE 92-93 OCTANE WITH A FUEL ADDITIVE TO GET RID OF THE NOISE. IS THIS NOT A FUCTION OF THE KNOCK SENSOR? I MAYBE WRONG BUT SHOULDN'T THE KNOCK SENSOR BACK OFF IGNTION TIMING VIA THE ECU WHEN DETONATION IS PRESENT. #4 DOOR HINGES LOUD/NOISY BREAKING.

Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Jan 21, 200460,000 milesTN

1997 GMC SUBURBAN- MULTIPLE ENGINE & TRANSMISSION FAILURES. AT 60,000 MILES, VEHICLE BEGAN TO SHIFT HARD. RETURNED TO SHOP FOR DIAGNOSIS AND REPAIRS SEVERAL TIMES FOR WORK. FINALLY, WHILE DRIVING THE VEHICLE IN CITY TRAFFIC, THE TRANSMISSION FAILED COMPELETLY. REQUIRED VALVE COVER AND TRANSMISSION REBUILD @ COST OF $2,000. ON DECEMBER 27 '03, HAD TO REPLACE THE RADIATOR. ON JAN 17 '04, DISCOVERED THAT THERE WAS NO ANTIFREEZE IN NEW RADIATOR. RETURNED TO MECHANIC WHO REPLACED THE RADIATOR. SAID THE INTAKE MANIFOLD NEEDED TO BE REPLACED. COST: ~$600. TOOK TO ANOTHER MECHANIC FOR SECOND OPINION. SAME DIAGNOSIS. BOTH STATE THAT GM IS AWARE OF BOTH PROBLEMS, HOWEVER, THEY WILL NOT COVER THE COSTS OF REPAIRS OR REPLACEMENT. ADDITIONALLY- REPLACED ALTERNATOR TWO TIMES; REPLACED WATER PUMP TWO TIMES; REPLACED THE MASTER CYLINDER IN FALL 2003. *AK

Engine and Engine Cooling › Engine › Gasoline › Belts and Associated Pulleys
Filed Nov 18, 200346,801 milesOR

WHILE DRIVING THE SERPENTINE BELT TENSIONER BROKE FROM ITS MOUNTING AND RESULTED IN LOSS OF POWER STEERING AND OTHER COMPONENTS INCLUDING CHARGING OF THE BATTERY. THE ALTERNATOR ALSO SHORTED OUT. THE MANUFACTURER AND THE DEALER WERE NOTIFIED. *AK THE CONSUMER WAS TOLD THAT THE WARRANTY NOT LONGER COVERED THE BELT. THE BRAKES SHUTTERED WHILE BRAKING FROM 60 MPH. THE DEALER REPLACED THE FRONT BRAKE PADS AND RESURFACED THE ROTORS. *NLM

Electrical System › WiringFire
Filed Oct 1, 2003PA

THE VEHICLE CAUGHT ON FIRE. THE FIRE CHIEF STATED IT WAS POSSIBLE THERE WAS A SHORT IN THE STEERING COLUMN. *AK *JB

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Sep 23, 2003150,000 milesAL

MELTED WIRING HARNESS BETWEEN FUEL SYSTEM SENDING UNIT AND FUEL PUMP INSIDE FUEL TANK.

Fuel System, Diesel › Storage › Tank Assembly
Filed Sep 3, 2003PA

CONSUMER STATED AFTER PARKING VEHICLE FUEL LEAKED FROM FUEL TANK. VEHICLE WAS SERVICED, TECHNICIAN NOTICED FUEL TANK RUSTED. *AK

Air Bags › FrontalCrash2 injured
Filed Aug 26, 2003120,000 milesMO

WHILE DRIVING AT 45 MPH CONSUMER'S DAUGHTER AND FRIEND WERE DRIVING ON A GRAVEL ROAD WHEN THE VEHICLE ACCELERATED WHILE BRAKES WERE DEPRESSED. DRIVER LOST CONTROL OF VEHICLE AND HIT A TREE ON THE DRIVER'S SIDE. VEHICLE THEN CAREENED OFF OF THE FIRST TREE AND HIT ANOTHER TREE THAT TURNED VEHICLE ONTO THE TOP. BOTH OCCUPANTS WERE TAKEN TO A HOSPITAL FOR MINOR INJURIES AND STITCHES. THE SEAT BELTS WERE WORN AT THE TIME OF ACCIDENT, BUT THE AIR BAGS DID NOT DEPLOY. POLICE RESPONDED TO THE ACCIDENT. VEHICLE WAS TOTALED.*AK

Visibility › Windshield Wiper/Washer › Motor
Filed Aug 11, 2003NV

WHILE TRAVELING DURING INCLEMENT WEATHER WINDSHIELD WIPERS WILL COME ON AND OFF INTERMITTENTLY. *AK

Visibility › Windshield Wiper/Washer › Motor
Filed Aug 6, 2003NV

WHILE TRAVELING IN INCLEMENT WEATHER WINDSHIELD WIPERS COME ON AND OFF INTERMITTENTLY. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Pads
Filed Aug 1, 200368,000 milesFL

THE CONSUMER ROUTINELY INSPECTED THE BRAKES IN 11/02 AND FOUND NO PROBLEMS. ON 06/03, WHILE DRIVING THE CONSUMER NOTICED THE VEHICLE WAS PULLING TO THE RIGHT. UPON INSPECTION OF BRAKES, THE CONSUMER DISCOVERED THE LEFT AND RIGHT OUTSIDE BRAKE PADS HAD A "CHUNK" MISSING. *AK THE FRONT OUTSIDE PADS ON THE PASSENGER SIDE SEPARATED FROM THE METAL SHOE DUE TO RIVET HOLE WEAR, AND HAD FALLEN APART IN THE CONSUMERS HANDS AND THE PADS WERE NOT WORN OUT. *SCC *JB

Steering
Filed Jul 8, 2003ID

CONSUMER STATES THEY HAVE THE SAME PROBLEM AS A INVESTIGATION#PE98060 CONCERNING STEERING. *AK

Fuel System, Gasoline › Storage › Tank Assembly
Filed Jun 18, 2003GA

DAMAGED SENDING UNIT IN 1997 GMC SUBURBAN. *MR A SMALL PLASTIC PART IN THE BOTTOM OF THE GAS TANK BROKE LOOSE AND CAUSED SEVERE DAMAGE TO SENDING UNIT. THE ATTACHMENT OF THE PLASTIC RUNNER TO THE BASE OF THE TANK WAS NOT SECURED ON THE ASSEMBLY. *SCC *JB

Steering
Filed May 14, 20035,000 milesVA

WHILE DRIVING, THE STEERING BECAME VERY HARD TO STEER. *JB

Power Train › Automatic Transmission
Filed May 2, 2003CA

THE VEHICLES TRANSMISSION FAILED AT 47000 MILES (1997 GMC). *NLM

Seat Belts › Rear/Other
Filed Dec 11, 2002NY

CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEMS WITH THE SEAT BELTS. ALSO STATED THAT THE TWO REAR SEAT BELTS ARE DEFECTIVE. DEALER WAS CONTACTED AND STATED THAT THERE IS NO RECALLS AND THERE IS NOTHING THEY CAN DO. ALSO SPOKE TO THE MANUFACTURER AND STATED THAT SHE IS OUT OF WARRANTY AND THAT SHE IS RESPONSIBLE OF GETTING THEM FIX. MR

Power Train › Automatic Transmission
Filed Nov 13, 2002OH

EXAMPLE OF PROBLEM, WHEN THE TRUCK HAS RUN 50 MILES OR SO ON THE FREEWAY, STOP AT OFF RAMP. THE TRUCK SHIFTS HARD FROM 1ST TO 2 ND WHEN I PULL AWAY. THIS CONTINUES UNTIL I SHUT THE TRUCK OFF, WAIT A FEW MINUTES AND START AGAIN. THEN IT IS FINE FOR A WHILE AND WILL REPEAT THE SAME, SOMETIMES WEEKS APART, MORE OFTEN IN THE SUMMER MONTHS. MY DRIVING PATTERN IS ONE OF SHORT TRIPS, SO I GUESS THIS IS WHY MY PROBLEM IS SPARODIC. I HAVE READ MANY COMPLAINTS ONE WEB SITES ABOUT THIS PROBLEM WITH OTHER GM CARS AND TRUCKS,THE CODE #1870 SEEMS TO FIGURE IN MOST CASES, MOST PEOPLE HAVE HAD NO LUCK WITH GM, AND ARE STUCK WITH BILLS OF 2-3000 DOLLARS. I HOPE YOU CAN CHECK THIS OUT, SEEMS TO COVER GM CARS AND TRUCKS FROM THE 80S-01. THANK'S GRAHAM BROWN. DT

Fuel System, Gasoline › Delivery
Filed Oct 17, 2002FL

VEHICLE WOULD STALL ABOUT ONCE A WEEK AT ANY GIVEN TIME. THEN ONE DAY IT WOULD NOT START. WHEN FUEL PUMP WAS REMOVED FROM THE TANK THE POWER WIRE WAS SHORTED AND MELTED INSIDE THE TANK, HAD TO REPLACE THE COMPLETE TANK ASSMY. CONSISTING OF THE PUMP, SENDING UNIT AND WIRING HARNESS, THE REPAIR SHOP SAID WE WERE VERY LUCKY THAT IT DID NOT EXPLODE, AFTER RESEARCHING THIS SITE I SEE THAT THIS HAS BEEN A PROBLEM THAT DATES BACK TO NEW MODELS RELEASED IN 1996, AND STILL NOTHING HAS BEEN DONE ABOUT IT ....WHY????? DT

Tires › Tread/Belt
Filed Sep 23, 2002NM

WHILE DRIVING ON INTERSTATE, LEFT REAR TIRE TREAD SEPARATED, CAUSING VEHICLE TO VEER BACK AND FORTH INTO BOTH LANES BEFORE REGAINING CONTROL OF VEHICLE. THIS INCIDENT CAUSE BODY DAMAGE TO LEFT REAR QUARTER PANEL OF VEHICLE. TREAD WAS COMPLETELY OFF TIRE WITH METAL BANDS REVEALED. NLM

Complaints 1-50 of 200, newest first, reproduced as filed.

Across model years

Worst on record: 1994
YearComplaintsRecallsFiresDeathsAssessment
20041000Routine
20035100Routine
20027100Routine
20015200Routine
200015200Routine
1999285260Above average
1998100331Fatalities reported
1997 — this page200340Above average
1996172424Fatalities reported
1995227723Fatalities reported
1994411640High concern
1993212240Above average
199280420Routine
199130200Routine
199022200Routine

Compare every Suburban year →

Reading this record

Complaint volume is well above typical for a single model year.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: May 19, 2006. Source: NHTSA Office of Defects Investigation.