Page 3 of 4 · complaints 101–150 of 200

1997 GMC Suburban complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1997 record →

Tires › Tread/Belt
Filed Sep 9, 2000NV

PE 00 020/TIRE TREAD SEPARATION: VEHICLE WAS VIBRATING BEFORE LEFT REAR TIRE EXPERIENCED A TREAD SEPARATION WHILE TRAVELING AT 55-60 MPH WITH ONLY THE DRIVER IN A 1997, GMC, SUBURBAN 2500; ORIGINAL EQUIPMENT, LT 245/75R16MS; DOT# VN1181A127. VEHICLE RECEIVED REAR END BODY DAMAGES AND FIRESTONE WAS NOTIFIED. TIRE WAS AVAILABE FOR ANALYSIS. *AK TIRE STAYED INFLATED, HOWEVER 99% OF THE TREAD WAS GONE. *SLC

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited SlipCrash1 injured
Filed Sep 9, 2000CA

BRAKE FAILURE @ 30MPH UNABLE TO STOP SHUDDERING HEARD AND BRAKES WENT TO FLOOR WITNESSES REPORT HEARING NOISES AND SEEING VEHICLE VIBRATE

Tires › Tread/Belt
Filed Sep 6, 2000TN

TIRE SEPARATED AT 65 TO 70 MPH ON I-75 IN SOUTHERN GEORGIA. TIRE REMAINED INFLATED BUT THREW OFF BELT. DAMAGE TO VEHICLE WAS $1400. SPECIFIC DAMAGE: BENT AND TORE LOSE REAR HEATER AND A/C LINES WHICH RUN PARALLEL TO REAR WHEEL WELL. DESTROYED REAR HEATER /AC UNIT.BENT UP WHEEL WELL SHEETMETAL. BENT AND DINGED & SCRATCHED EXTERIOR ADJACENT SHEETMETAL . *AK( DOT NUMBER: NONE SHOWN TIRE SIZE: LT245/75R1 )

Power Train › Automatic Transmission
Filed Sep 4, 2000LA

NO SUMMARY

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Aug 6, 2000CA

THE FRONT BRAKES OF THE SUBURBAN HAS BEEN REPLACED FOR THE SECOND TIME WITH RAYBESTOS (LIFETIME WEAR) BRAKE SHOES. MY TRANSMISSION STARTED SHIFTING VERY HARD, AS IF SOMEONE HAD REARENDED THE TRUCK AT A SLOW SPEED. I TOOK IT TO AAMCO TRANSMISSION'S FOR REPEARS. AAMCO REBUILT THE TRANSMISSION, BUT DID'NT FIX THE PROBLEM. AFTER $2200.00 AND THE FIFTH ATTEMT TO FIX THE PROBLEM I TOOK IT TO A GMC DEALER AND THEY ACTUALLY FIXED THE PROBLEM THE FIRST TIME FOR $308.

Power Train › Automatic Transmission
Filed Jul 13, 2000NC

VEHICLE IS EXPERIENCING TRANSMISSION PROBLEMS CONTINUALLY REQUIRES REPAIRING. *MJS

Steering
Filed Jun 27, 2000FL

WHEN DRIVING STEERING BECOME LOOSE, ESPECIALLY WHEN TURNING. THERE WAS NO CONTROL. CONTACTED DEALER, AND THEY REPLACED A SPEED SENSORY. *AK

Electrical System › 12v/24v/48v Battery › Cables
Filed Jun 26, 2000TN

ACID WAS LEAKING FROM BATTERY TERMINAL. THUS FAR, DEALER HAD TO REPLACE A/C LINES AND BATTERY CABLE. CONSUMER WAS EXPERIENCING THE SAME PROBLEM AS MENTIONED IN PE99-073.*AK

Electrical System › 12v/24v/48v Battery › Cables
Filed Jun 21, 2000FL

BATTERY CABLE FAILED, CAUSING SUBURBAN TO STOP IN TRAFFIC. CONTROL OF VEHICLE BECAME DIFFICULT DUE TO LACK OF POWER. *AK

Electrical System › 12v/24v/48v Battery
Filed Jun 9, 2000MO

CONSUMER OPENED HOOD AND NOTICED BATTERY ACID WAS LEAKING ON A/C CABLE. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION.*AK

Fuel System, Gasoline › Storage › Tank Assembly
Filed Jun 9, 2000FL

BAFFLES WITHIN FUEL TANK FAILED, DESTROYING FUEL SENDING UNIT. *AK

Seats
Filed Jun 8, 2000MO

A CONNECTOR THAT KEEPS THE SEAT IN PLACE BROKE OFF, THE METAL IS SO THIN AND WEEK ON THIS PEICE THAT IF I WERE INVOLVED IN AN ACCIDENT THE SEAT WOULD FLY OFF. I HAVE THE BROKEN PEICE. *AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch
Filed Jun 2, 2000TN

WHEN CHANGING GEARS THERE WAS A KNOCKING NOISE. SERVICE DEPARTMENT AT THE DEALERSHIP, WHERE THE VEHICLE WAS PURCHASED, INFORMED CONSUMER THAT THIS WAS A COMMON PROBLEN ENCOUNTERED WITH THIS PARTICULAR TYPE OF ELECTRONIC SHIFT TRANSMISSION . *AK

Electrical System › 12v/24v/48v Battery
Filed May 17, 2000MD

BATTERY HAS PREMATURELY BECOME INOPERABLE, AND HAS BEEN REPLACED TWICE IN ONE MONTH DUE TO EXASSIVE CORROSION. *AK

Steering
Filed May 16, 2000PA

STEERING SENSOR IS BAD, CAUSING THE STEERING WHEEL TO BECOME LOOSE AND JERKS VERY HARD WHEN MAKING A TURN. DEALER CONTACTED, EVO SENSOR REPLACED AT OWNER'S COST. *AK *ML

Engine and Engine Cooling › Engine › Gasoline
Filed Apr 28, 2000AL

ON APRIL 10, TRANSMISSION FAILED AND VEHICLE WAS RETURNED TO DEALERSHIP. ON APRIL 18, THE VEHICLE WAS RETURNED TO THE OWNER AFTER HAVING REPLACED THE TRANSMISSION, THE TRANSMISSION COOLER, AND INTAKE MANIFOLD GASKET. ON APRIL 27, 2000, THE ENGINE FAILED ON A BUSY ROAD AS SCHOOLS WERE LETTING OUT. THE ENGINE FAILURE, PUT BOTH THE OCCUPANTS OF THE VEHICLE AT RISKS AND THE SCHOOLCHILDREN ALSO, AS THE ENGINE FAILURE RESULTED IN LOSS OF POWER STEERING AND POWER BRAKES. THE DRIVER AVOIDED COLLISION BUT WITH NO STEERING AND LOSS OF BRAKING POWER, THE RESULTS COULD HAVE BEEN CATASTROPHIC. *AK

Engine and Engine Cooling › Engine › Gasoline
Filed Apr 19, 2000OH

OVER THE LAST THREE YEARS THERE HAS BEEN STALLING PROBLEM. THIS PROBLEM COULD CAUSE A CRASH.TRUCK HAS BEEN TO THE DEALERSHIP THREE TIMES SINCE OCTOBER, 1999 FOR THIS PROBLEM. DEALER WAS NOT ABLE TO FIND OUT WHATWAS CAUSING THE TRUCK TO STALL. *AK *ML

Electrical System › 12v/24v/48v Battery
Filed Apr 14, 2000NV

VEHICLE IS A DIESEL ENGINE. BATTERY HAS A LEFT AND A RIGHT SIDE. BOTH SIDES LEAKED INTO THE BRAKE LINE, CAUSING CORROSION. INVESTIGATION NUMBER PE99073. PLEASE PROVIDE ANY FURTHER DETAILS. *AK

Power Train › Automatic Transmission
Filed Apr 5, 2000CO

TRANSMISSION OVERHEATED (UNKNOWN REASON PER DEALER) VENTED ALL FLUID. TRANSMISSION HAD TO BE REPLACED. *AK

Power Train › Automatic Transmission › Cooling Unit and Lines
Filed Mar 30, 2000MS

WHILE CAR WAS SITTING NOTICED TRANSMISSION FLUID LEAKING. TOOK VEHICLE TO DEALER, AND THEY SAID IT WAS THE TRANSMISSION. *AK

Seats
Filed Mar 22, 2000WY

THE ALUMINUM AND STEEL SEAT TRACKS AND ANCHORS ARE LOOSE, CAUSING THE SEAT TO BECOME INSECURE WHILE DRIVING . PLEASE GIVE ANY FURTHER DETAILS. *AK

Steering › Hydraulic Power Assist System
Filed Jan 25, 2000IA

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

Electrical System › 12v/24v/48v Battery › Cables
Filed Jan 23, 2000CA

THE BATTERY ACID LEAKED AND ATE THROUGH THE BOLT ATTACHING CABLE TO BATTERY. VEHICLE STOPPED DEAD. ACID ATE INTO BRAKE LINES AND A/C LINES.

Power Train › Automatic TransmissionFire
Filed Jan 22, 2000IA

NORMAL HIGHWAY SPEED I NOTICED A LOT OF SMOKE COMING FROM REAR OF VEHICLE I STOPPED AND HEARD A HISSING NOISE UNDER VEHICLE AND SAW OIL SPRAYING ON THE EXHAUST PIPES NEAR TRANSMISSION IT THEN CAUGHT FIRE PUT FIRE OUT I CHECKED FLUID LEVEL IN TRANSMISSION IT WAS LOW HELP SHOWED UP WITH OIL FILLED IT BACK UP CONTINUED HOME AT SLOW SPEED APPROXIMATELY 50 MILES LATER O.D. STARTED TO SLIP THEN DRIVE STARTED TO SLIP SO I DROVE 30 MPH IN 2ND WAS TOLD THAT TRANSMISSION WAS GOING OUT BECAUSE OF FLUID LOSS OUT OF VENT TUBE

Electrical System › 12v/24v/48v Battery
Filed Jan 22, 2000LA

ORIGINAL GM BATTERY (SIDE POST STYLE) LEAKED ACID ONTO STEEL BRAKE LINE CAUSING LOSS OF BRAKING SYSTEM PLUS MAXIMUM CORROSSION OF UNDERSIDE OF TRUCK..WE WERE COMPLETELY UNAWARE OF ANY PROBLEM UNTIL WE TRIED TO GO TO WORK IN THE TRUCK AND FOUND NO BRAKES,,HAD THIS HAPPENED ON THHE HIGHWAY AT ANY GREAT SPEED IT WOULD HAVE BEEN A MAJOR CATASTROPHY..NO ONE AT THE DEALERSHIP OR GM TAKES THIS SERIOUS PLUS WE ARE OUT THE COST OF THE REPAIRS AND THE VEHICLE OUT OF SERVICE..OF

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jan 21, 2000FL

WHEN DRIVING ON DRY PAVENT AND THE BRAKES ARE APPLIED, IT'S LIKE CONSUMER IS BRAKING HARD, AND THE THE BRAKES WILL GRAB FOR A SECOND AND RELEASE AND THE VEHICLE WILL CONTINUE ROLLING. THE DEALER HAS BEEN CONTACTED. *AK

Steering › Hydraulic Power Assist System
Filed Dec 28, 1999MN

WHEN MAKING RIGHT OR LEFT TURN VEHICLE FEELS LIKE IT WANTS TO TURN THE WHEEL FARTHER THEN YOU DESIRE TO TURN

Power Train › Automatic Transmission
Filed Dec 22, 1999CA

TRANSMISSION FAILED AND THE REPLACED TRANSMISSION FAILED TOO. YH

Trailer Hitches
Filed Dec 6, 1999FL

TRAILER HITCH RECEIVER DEVELOPED CRACKS ON BOTH SIDES. MJS

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited SlipCrash2 injured
Filed Nov 29, 1999NJ

WAS TRAVELING 25-30 MPH AND BECAUSE OF HEAVY TRAFFIC HAD STOPPED SUDDENLY. HAD APPLIED BRAKES. HAD NO BRAKES. COULD FEEL ABS KICKING IN, BUT NOTHING HAPPENING. VEHICLE WAS NOT SLOWING DOWN. TURNED VEHICLE & JUMPED CURB & HIT LIGHT POLE. AIR BAG DEPLOYED. VEHCLE FINALLY STOPPED. *AK

Engine and Engine Cooling › Engine › Gasoline
Filed Nov 26, 1999CA

ONGOING / INTERMITTENT PROBLEM WITH ENGINE STALLING WHILE DRIVING AT HIGHWAY OR SLOW SPEED. ALSO, STALLS WHILE MAKING A TURN/STOP POSITION/REVERSE OR WHILE PARKING. VEHICLE BEEN IN / OUT OF DEALER SHOP ON ELEVEN OCCASIONS, AND PROBLEM IS STILL OCCURRING. *AK

Structure › Body
Filed Nov 8, 1999PR

THERE IS A VISIBLE WATER LEAK FROM THE ROOF TO THE INSIDE OF THE REAR PART OF THE TRUCK, THIS MAKE A POOL INSIDE THE CAR OF ALMOST 1/2 AN INCH OF WATER. IT KEEPS THE CAR WITH A HUMID ATMOSPHERE AND VERY STRONG BAD ODORS DUE TO HUMIDITY, THIS AFFECTS ME MY WIFE AND MY THREE BABIES OF 2 YEAS AND 10 MONTHS OLD. WE ARE ALL THE TIME SUFFERING WITH ALLERGIES AND ASTHMA SINCE WE BOUGHT THE TRUCK. WE KNOW OF TWO OTHER SUBURBANS HERE IN PUERTO RICO THAT HAS SUFFERED THE SAME PROBLEM. THE DEALER COVERS UP THESE, AND SAYS THEY NO NOTHING OBOUT IT. WHAT SHOULD I DO, HOW CAN I HAVE THIS PROBLEM RESOLVED... ???

Fuel System, Gasoline › Storage › Tank Assembly
Filed Oct 14, 1999LA

VEHICLE WOULD NOT START UP DUE TO A SHORT IN THE TANK ASSEMBLY. DEALER REPLACED FUEL PUMP. *AK

Electrical System › 12v/24v/48v Battery
Filed Oct 1, 1999VA

THE VEHICLE HAS CONSUMES OIL AT APPROXIMATELY 1 QUART EVERY 600 MILES,NO LEAKS VISIBLE. THE DEALER WORKED ON THE OIL PROBLEM IN MAY BUT DID NOT FIX IT. ANOTHER PROBLEM IS THAT SINCE THE VEHICLE WAS NEW IT HAS HAD A VIBRATION WHEN SPEEDS APPROACH 50 MILES PER HOUR AND INCREASES WITH MORE SPEED, NEW TIRES, CONTINUOUS BALANCING OF TIRES, DOES NOT HELP.

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited SlipCrash1 injured
Filed Sep 29, 1999TX

WHILE DRIVING AT NIGHT & APPLIED THE BRAKES. THE ABS BRAKES FELT FUNNY. THEY FAILED TO STOP VEHICLE. WENT OVER 40 FOOT EMBANKMENT. THE AIR BAGS FAILED TO DEPLOY WHEN THE FRONT END NOSED INTO DIRT. DRIVER HIT HEAD ON WINDSHIELD. WAS WEARING SEAT BELT. *AK

Steering
Filed Sep 28, 1999OH

STEERING 'SLIPS' WHEN TURNING TO THE RIGHT AND MOVING AT A MODERATE RATE OF SPEED. PROBLEM OCCURRED IN FIRST YEAR OF OWNERSHIP. DEALER TRIED TO FIX PROBLEM 3 TIMES BEFORE FINALLY SUCCEEDING. PROBLEM HAS NOW OCCURRED AGAIN, TWO YEARS LATER. HAVE NOT YET CONTACTED DEALER.

Service Brakes, Hydraulic › Foundation Components › Master Cylinder
Filed Aug 27, 1999WI

MASTER CYLINDER HAD FAILED 3 TIMES WITHIN 1YR. THE ABS BRAKES FAILED TO STOP VEHICLE WHEN APPLIED. AT DEALERSHIP AT LEAST 8 TIMES FOR PROBLEM. THEY FIXED THE BRAKES EACH TIME & THEY ALWAYS FAILED. AN ONGOING PROBLEM. BRAKES ARE STILL NOT WORKING APPROPRIATELY.*AK

Service Brakes, Hydraulic › Foundation Components
Filed Aug 19, 1999CA

DESIGN OF THE BRAKE SYSTEM DOES NOT STOP EFFICIENTLY, REAR BRAKES ARE NOT MAKING ENOUGH CONTRACT WITH THE REAR DRUMS TO AID IN STOPPING, RESULTING BRAKE FADING AND DAMAGE TO ROTORS (WARPING). MJS

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Aug 16, 1999CA

THE BRAKES HAVE FAILED TO STOP THE VEHICLE AT SLOW SPEED 30 MPH OR LESS WHEN ONE TIRE WAS IN WATER. I HAVE HAD COMPLETE LOSS OF BRAKES IN WET CONDITIONS WHEN A HARD BRAKING APPLICATION CAUSED THE BRAKE PEDAL TO JUNP UP AND DOWN. IT WOULD NOW APPEAR THAT ONLY THE FRONT BRAKES ARE WORKING NOW AS IT TAKES A HARD BREAK PEDAL TO STOP THE TRUCK NORMALLY, AND THE FRONT ROTORS SEEM TO BE WARPED BECAUSE OF EXCESSIVE HEAT. WHEN THIS INFORMATION WAS GIVEN TO THE DELER THEY SAID A REAR BRAKE ADJUSTMENT WAS NEEDED EVERY OIL CHANGE EVEN THOUGH THESE BRAKES ARE SELF ADJUSTING. I HAVE OTHER FRIENDS WITH SUBURBANS WITH THE SAME PROBLEMS.

Steering › Hydraulic Power Assist System
Filed Aug 6, 1999CT

WHEN TURNING RIGHT, IT FEELS LIKE STEERING IS SLIPPING & LOSES CONTROL. WHEELS NOT RESPONDING WHEN THIS IS HAPPENING. WHEN TURNING LEFT, THE STEERING IS SOFT BUT OKAY. TAKING TO DEALER. *AK DEALER FOUND THE PROBLEM TO BE IN THE POWER STEERIGN AND REPLACED IT, CONSUMER STATES THAT THE STEERING STILL FEELS MUSHY. *SLC

Power Train › Automatic Transmission
Filed Jul 31, 1999CT

REAR END OF TRANSMISSION CRACK IN HALF CAUSING FLUID TO LEAK OUT VEHICLE HAD TO BE TOWED ON FLAT BED 140 MILES TO GET HOME THE ENTIRE END OF THE TRANSMISSION WAS BROKE HAD TO DEFECT IN THE CASTING OF HOUSING OR A DESIGN FLAW CAR HAS HIGH MILES DUE TO MUCH TRAVEL MECHANIC STATED NEVER SAW TRANSMISSION BRAKE LIKE THAT BEFORE CONTACTED DEALER AND HAD DEALERSHIP MECHANIC LOOK AT IT BUT THEY STATED THEY WERE NOT GOING TO HELP US THEY SAY LACK OF MAINTANINCE TO THE CAR WE HAVE HAD OUR CAR CHECKED EVERY 3 -4 THOUSAND MILES OIL CHANGES ECT WE HAVE RECEIPTS FOR EVERYTHING WE FEEL GMC HAD A CRAFTSMANSHIP DEFECT ON SHOULD COVER THIS EVEN IF WE ARE OUT OF WARRANTY

Steering
Filed Jul 30, 1999TX

PE 060, ERRATIC STEERING BOOST WHILE DRIVING. CONSUMER REPORTED THAT SHE HAD TO REPLACE STEERING SENSOR AND WOULD LIKE FOR NHTSA TO PROVIDE ADDITIONAL INFORMATION. *AK

Steering › Hydraulic Power Assist System
Filed Jul 27, 1999MI

POWER STEERING FAILING OCCASSIONALY. YH

Steering
Filed Jul 26, 1999FL

PE98060, WHILE DRIVING VEHICLE WILL STEER TO RIGHT OR LEFT UNEXPECTEDLY WHICH MAY CAUSE A CRASH. BEEN TO DEALER 4 TIMES, AND DEALER REPLACED THE STEERING SENSOR 3 TIMES. PROBLEM STILL EXISTS. *AK *ML

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jul 23, 1999NH

EA95026, POOR BRAKE PERFORMANCE; WHEN APPLYING THE BRAKES THERE IS A CLINKING NOISE THAT COMES FROM THE SYSTEM, LIKE THE MOTOR IS PULSATING, IT SLOWS THE VEHICLE DOWN BUT WILL NOT STOP. TIHS HAPPENS MORE WHEN THE ROADS ARE WET. THE PROBLEM WAS REPORTED TO DEALERSHIP. DEALER STATED THAT THIS WAS A NORMAL CONDITION. OWNER STILL EXPERIENCING PROBLEM WITH ABS. *AK *ML

Steering › Steering Wheel/Handle Bar
Filed Jul 23, 1999MD

ERRATIC STEERING, USUALLY GOES TO LEFT, DEALER SAYS THEY CANT FIND ANYTHING WRONG, IT DOES IT INTERMITTANTLY BUT FREQUENTLY

Steering
Filed Jul 20, 1999OR

STEERING SENSOR COMPUTER CHIP MALFUNCTIONED, CAUSING STEERING TO BECOME VERY SLOPPY AND LOOSE AS IF STEERING WAS ON ICE. PLEASE GIVE ANY FURTHER DETAILS. *AK

Steering › Hydraulic Power Assist System
Filed Jul 13, 1999TN

INADVERDENT AND SUDDEN WHEEL MOVEMENT, OVERSTEER IN TURNS

Fuel System, Gasoline › Delivery › Fuel PumpFire
Filed Jul 12, 1999LA

FUEL PUMP BECAME INOPERATIVE. FUEL PUMP, WHEN TAKEN OUT, WAS ON FIRE INSIDE THE GAS TANK. THE DEALERSHIP WAS NOTIFIED ABOUT THE INCIDENT. CONSUMER WILL NOTIFY THE MANNUFACTURER. *AKR

Power Train › Automatic Transmission
Filed Jul 8, 1999TX

WHILE DRIVING AT 55 MPH VEHICLE IS SHIFTING VERY HARD FROM FIRST TO SECOND GEAR. TRANSMISSION HAS BEEN REPLACED TWICE.DEALER CAN'T DETERMINE THE PROBLEM. *AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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