Page 2 of 4 · complaints 51–100 of 200

1997 GMC Suburban complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1997 record →

Fuel System, Gasoline › Fuel Injection System › Injectors
Filed Sep 8, 2002AL

WE HAVE HAD CONTINUOUS PROBLEMS WITH THE FUEL INJECTORS. THE PREVIOUS OWNER HAD ATLEAST ONE INJECTOR TO GO OUT. WE HAD THREE MORE GO OUT AND THEN THE DEALERSHIP REPLACED THE OTHER FOUR BACK IN SEPT. 2001. SEPT. 2002 # 7 INJECTOR HAS GONE OUT AGAIN. AFTER SPEAKING WITH A COUPLE OF MECHANICS AND A SERVICE MANAGER THEY REPORTED TO US THAT THEY HAVE HAD LOT OF PROBLEMS WITH THE INJECTORS IN THE 1997 & SOME 1998 MODELS, BUT MID WAY IN 1998 GM CHANGED THE TYPE OF INJECTORS THAT THEY WERE USING, BUT THEY HAVE NOT RECALLED ANY OF THE OLD ONES WITH THE PROBLEMS.*AK

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Aug 30, 2002SC

FUEL PUMP WITHIN THE FUEL TANK SHOWS SIGNS OF ELECTRICAL SHORTAGE AND MELTED WIRES. THIS CONDITION COULD RESULT INTO A FIRE WITHIN FUEL TANK. DEALER AND MANUFACTURER HAVE BEEN NOTIFIED.*AK *NLM

Steering › Hydraulic Power Assist System
Filed Jul 9, 2002MS

THE FIRST DATE OF FAILURE WAS AROUND MAY 2001 AND STARTED WHEN MAKING LEFT TURNS AND CONTINUED SINCE. THE STEERING WOULD COMPLETELY GO OUT FOR A COUPLE OF SECONDS. IT FELT LIKE THE STEERING WHEEL WAS JERKED FROM MY HAND. I COULD NOT GET ANYONE TO UNDERSTAND WHAT WAS HAPPENING BECAUSE IT WOULD NOT DO IT DURING TEST DRIVE. ON JUNE 30, 2002, WHILE TRAVELING AT 65 MPH, THE STEERING COMPLETELY WENT OUT FOR A COUPLE OF SECONDS. I IMMEDIATLY WENT TO EXPERTTIRE AND A PART WAS REPLACED REGARDING THE STEERING. AFTER CHECKING WITH THE LOCAL DEALER, FOUND THERE IS NOT A RECALL FOR THIS PROBLEM. AFTER DOING RESEARCH ON THE INTERNET, I HAVE FOUND THAT THIS HAS HAPPENED TO OTHER PEOPLE. IT HAS HAPPENED TO ANOTHER SUBURBAN OWNER HERE IN LAUREL, MISSISSIPPI AS WELL. IT IS VERY DANGEROUS AND SCARY WHEN YOUR STEERING GOES OUT COMPLETELY AND I FEEL THIS NEEDS TO BE ADDRESSED WITH THE MANUFACTURER.*AK

Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed May 13, 2002NY

MANIFOLD GASKET FAILED ON MY VEHICLE AT 67,000 MILES AND PROBABLY WELL BEFORE THIS BUT I WAS NOT AWARE OF THE PROBLEM UNTIL PICKED UP ON ROUTINE MAINTENACE CHECK. NORMALLY, I WOULD FIX THE PROBLEM AND MOVE SINCE I HAVE GMPP (EXTENDED WARRANTY) WITH NO OUT OF POCKET COSTS. NOT IN THIS CASE. THE PROBLEM HERE WITH THE MANIFOLD GASKET IS NOT ABOUT NOISE POLLUTION. IT IS ABOUT CARBON MONOXIDE AND OTHER NOXIOUS GAS LEAKING INTO THE VEHICLE. BEFORE THE LAWYERS AT GMC PICK UP THEIR PENCILS AND START TAKING NOTES, THE END RESULT IN MY CASE WAS ONLY ONE OF FEELING TIRED AT THE WHEEL. PROBLEM SOLVED WHEN THE NEW MANIFOLD GASKETS WERE INSTALLED. EVERYONE HAPPY, NO ACCIDENTS--NOT QUITE SO FAST.. WELL HERE IS THE PROBLEM: I HAVE BEEN TOLD THAT THIS PROBLEM IS ENDEMIC TO THIS SERIES OF VEHICLE AND TO BE EXPECTED EVERY 36,000. IF TRUE, THEN THERE ARE A LOT OF PEOPLE DRIVING 1997 AND EARLIER GMC SUBURBANS AROUND TIRED OR WORSE. AS A PHYSICIAN, I AM WELL AWARE THAT THE LONG TERM EFFECTS OF EXPOSURE TO LOW LEVELS OF VEHICLE EMISSIONS IS UNHEALTHY. I WOULD LIKE GMC TO PRODUCE DATA TO THE NHTSA ON THE FREQUENCY OF MANIFOLD GASKET LEAKS IN THIS SERIES VEHICLE/ENGINE, THE LIKLIHOOD OF SUCH LEAKS SENDING EXHAUST EMISSIONS INTO THE VEHICLE AND THE PROBABILITY OF SUCH LEAKS PRODUCING CATASTROPHIC RESULTS ON THE HIGHWAY. THE NEXT TIME I PICK UP A PAPER AND READ THAT SOMEONE DRIVING A GMC VEHICLE "FELL ASLEEP AT THE WHEEL" I WOULD LIKE TO KNOW THAT IT WAS AN ACCIDENT UNRELATED TO CARBON MONOXIDE POISONI

Visibility › Windshield Wiper/Washer
Filed Apr 9, 2002GA

CONSUMER STATES THAT THE WINDSHIELD WIPERS FAIL INTERMITTENTLY.*JB

Tires › Tread/Belt
Filed Apr 4, 2002AZ

WHILE DRIVING 60 MPH, TREAD SEPARATED FROM LEFT REAR TIRE. FIRESTONE CONTACTED. FIRESTONE STEELTEX LT 245 75R16. DOT VN11B1A377. ORIGINAL EQUIPMENT FOR A 1997, GMC, SUBURBAN. *AK *TT

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited SlipCrash2 injured
Filed Mar 31, 2002FL

ANTI-LOCK BRAKES SUDDENLY ENGAGED, WITHOUT NOTICE OR AP PLICATION, WHILE DRIVING AT 55 TO 60 MPH. THIS ACTION CAUSED THE VEHICLE TO SWERVE VIOLENTLY, TO SKID @ 150 FEET ACROSS DRIVING LANES, SPIN 180 DEGREES AND HIT THE OPPOSITE ROAD EASEMENT. THE VEHICLE THEN ROLLED OVER TWICE. THE INSURANCE COMPANY HAS DEEMED THE VEHICLE A TOTAL LOSS.*AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited SlipCrash
Filed Mar 20, 2002NJ

WHILE DRIVING IN RAINY WEATHER AND WHEN APPLYING BRAKES VEHICLE WILL NOT STOP. IT WILL COAST COUPLE FEET OVER THE REQUESTED STOPPING DISTANCE. HAS BEEN IN A COLLISION AS A RESULT OF BRAKE FAILURE.*AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jan 29, 2002MI

WHEN APPLYING PRESSURE TO THE BRAKE PEDAL PEDAL WILL UNEXPECTEDLY FALL TO FLOORBOARD, AND BRAKE SYSTEM WILL FAIL TO STOP VEHICLE. BRAKE PADS AND SHOES/ ROTORS, AND LINES HAVE BEEN REPLACED, WHICH HAS FAILED TO EFFECTIVELY REMEDY THE PROBLEM. DEALERSHIP HAS NOT EXAMINED VEHICLE FOR THIS PROBLEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / DOCUMENTATION.*AK

Power Train › Automatic Transmission
Filed Jan 19, 2002TX

WHILE TURNING CORNER IN SUBDIVISION TRANSMISSION WOULD NOT SHIFT INTO 2 GEAR. JUMPED INTO 3RD GEAR AND THE TRUCK JUMPED FORWARD. PROCEEDED TO DRIVE ON HIGHWAY TO GET HOME AND ONCE SLOWED THE TRUCK CONTINUED TO ROAR UNTIL JUMPING INTO 3RD GEAR. ONCE THE TRUCK WAS STOPPED, I HAD NO REVERSE. I WAS TOLD THE REVERSE HOUSING BROKE,WHICH CAUSES THE GEARS TO SLIP AND THIS HAPPENS WITHOUT ANY WARNING...NO PREVIOUS "TRANSMISSION SLIPPING" AND IS A COMMON THING IN THIS MODEL SUBURBAN . TRANSMISSION TECH ALSO SHOWED ME WHERE THIS REVERSE PART BROKE AND SAID GENERAL MOTORS IS AWARE OF THE PROBLEM AND HAS MADE A STRONGER PART FOR THE TRANSMISSION. IF GM KNOWS THIS IS A PROBLEM WHY IS THIS NOT A RECALL? IT IS CAUSED FROM A FAULTY PART. TO FIX THIS PROBLEM IS COSTING ME OVER 1500.00 DOLLARS. THE ABS BRAKES HAVE TO BE HELD TO THE FLOOR AND THEN THE BACK WHEELS SKID. I THOUGHT THE WHOLE PURPOSE OF THE ABS BRAKING SYSTEM WAS TO STOP THE SKIDDING. IT IS AS IF THE LOCKING SYSTEM DOES NOT WORK ON SUDDEN STOPS. BECAUSE THE LOCKING DOES NOT TAKE OVER, THE FRONT BRAKES HAVE TO MUCH WEIGHT TO STOP BECAUSE THE REAR DRUMS ARE NOT ENOUGH TO COMPLETE THE STOP. THEY DO NOT WORK TOGETHER, CAUSING THE PADS AND SHOES TO WEAR OUT AND GRIND THE ROTORS AND DRUMS. THE PASSENGER BACK DOOR ELECTRIC WINDOW WHILE ROLLING IT DOWN MAKES A CLUNK NOISE AND THEN IT WILL ONLY ROLL BACK UP TO THE POINT WHERE THE NOISE IS. YOU HAVE TO HAVE 2 PEOPLE GET THE WINDOW UP. ONE HOLDING THE WINDOW AND PULLING AT IT UPWARDS WHILE THE

Fuel System, Gasoline › Fuel Injection System
Filed Jan 17, 2002WA

ONGOING PROBLEMS WITH THE FUEL INJECTION SYSTEM CAUSING THE ENGINE TO HESITATE AND EXHIBIT POOR ACCELERATION, DEALER REPLACED FUEL FILTER, FUEL PUMP DRIVER MODULE, FUEL INJECTION PUMP, AND ADDED FUEL CONDITIONER. *TT

Wheels › Hubcap/Cover
Filed Nov 27, 2001MD

1997 SUBURBAN,IS EXPERIENCING BRAKE FAILURE,WHEN TR YING TO COME TO A STOP.THE BRAKE PEDAL PULSATES,WHENCHECKED WITH THE DEALERSHIP THEY FOUND 2 CRACKED FRONT WHEEL HUBS, THEY CALLED GMC ENGERINERS TO REPORT PROBLEM, IAM THE ORIGERNAL OWNER ,NO ACCIDENTS AND ALL MAINTENCE AND SERVICE DONE BY GMC, THIS VECHICLE HAS LESS THAN 60000 MILES, AND HAS BEEN PROPERLY MAINTAINED I FEEL THIS IS A DEFECT THAT HAS YET TO BE RECALLED FOR SAFTY REASONS

Steering
Filed Sep 19, 2001TX

WE HAVE HAD THE BRAKES SERVICED FOUR TIMES IN THE 2 YEARS WE OWNED IT, 50,000 MILES. THE STEERING IS ERRATIC AT HIGH SPEEDS.

Power Train › Automatic Transmission
Filed Aug 30, 2001PA

THIS HAPPENS ONLY WHEN THE VEHICLE IS COMPLETELY WARMED UP. NO SAFETY DEFECT.

Engine and Engine Cooling › Engine › Gasoline
Filed Aug 13, 2001NY

EVERY TIME DRIVER MAKES A RIGHT HAND TURN ENGINE SPUTTERS LIKE IT WANTS TO STALL, HAS NEVER STALLED. VEHICLE HAS BEEN AT DEALER FOR 30 DAYS, CANNOT FIND PROBLEM.*AK

Power Train › Automatic Transmission
Filed Jul 14, 2001AZ

TRANSMISSION "RACES" BETWEEN 2ND AND 3RD, THEN CLUNKS HARD TO SHIFT. *AK

Engine and Engine Cooling › Engine
Filed Jul 10, 2001VA

HAVE HEAR MANY AND SEEN MANY RIGHT SIDE HEADGASKET LEAKING COOLENT THINK THERES SOMETHINK WRONG WITH THEM! DEALER IS NO HELP! THANKS.*AK

Power Train › Automatic Transmission
Filed Jul 7, 2001GA

HARSH 1ST TO 2ND UPSHIFT; BASED ON MY RESEARCH, GM HAS BEEN AWARE OF PROBLEM BUT HAS BEEN UNRESPONSIVE. *AK

Engine and Engine Cooling › Engine › Gasoline
Filed Jun 29, 2001CA

VEHICLE WOULD STALL OUT AT ANY SPEED, WHICH CAUISED FUEL PUMP TO BURN OUT, VEHICLE WOULD NOT RESTART AFTER THIS INCIDENT. CONSUMER HAD REPL THREE FUEL PUMPS REPLACED, BUT, PROBLEM WAS STILL REOCCURRING. ASKING NHTSA ASSISTANCE IN THIS MATTER. PROVIDE ANY FURTHER INFORMATION ON THIS MATTER.*AK

Steering › Hydraulic Power Assist System
Filed Jun 14, 2001SC

WHILE DRIVING DOWN ROAD AS YOU MOVE THE WHEEL RIGHT OR LEFT THERE IS A SUDDEN PULLING OF THE WHEEL INB THAT DIRECTION

Tires › Tread/Belt
Filed May 3, 2001CA

FIRESTONE TIRES LT245/75-R16-LOAD RANGE E------- TREAD SEPARATION OCCURRED AT APPROX. 50 MILES PER HOUR ON A FLYOVER FROM ONE FREEWAY TO ANOTHER. THE INCIDENT OCCURED ON A SUNDAY AND THE NEXT DAY WE WENT TO A FIRESTONE FACTORY STORE TO HAVE THEM CHECK THE TIRE AND WHAT IF ANY REMENDY WE COULD WORK OUT. THE STORE MANAGER SAID THERE WAS NOTHING THEY COULD DO FOR US, BUT IF WE WANTED TO SUBMIT A CLAIM FOR THE DAMAGES TO OUR VEHICLE THAT HE WOULD CALL AND HAVE ME TALK TO THERE PEOPLE. THE RESULT OF THE CONVERSATION WAS THAT THEY WOULD SEND US SO FORMS TO FILL OUT AND RETURN WITH THE TIRE TO TENNESSEE AT OUR EXPENSE. ALSO, DURING THIS TIME THE MANAGER WAS ON THE PHONE AND ALSO WAITING FOR A PHONE CALL. ALSO, DURING THIS TIME HE CHECKED THE AIR PRESSURE ON THE OTHER THREE TIRES THREE TIMES AND ALSO RUBBED HIS HAND OVER THE TREAD PART OF THE TIRES. HE FINALLY SAID THAT THE RIGHT FRONT TIRE WAS FAILING AND THAT WE WOULD NOT MAKE IT HOME ON THE TIRE AND DID NOT WANT US TO LEAVE WITHOUT CHANGING THE RIGHT FRONT TIRE IN ADDITION TO REPLACING THE RIGHT REAR TIRE. WE HAD THEM REPLACE ALL FOUR TIRES WITH MICHELIN TIRES. DIDN'T MENTION IT EARLIER ,BUT I DID FEEL A VIBRATION PRIOR TO THREAD SEPARATION. PLEASE CONTACT US AS WE FEEL UNCOMFORTABLE WITH THE ATTITUDE OF FIRESTONE REGARDING OUR MISHAP. PHONE NO. (510)793-1939 THANK YOU. *AK (DOT NUMBER: VN11BIA097 TIRESIZE: LT245/75)

Power Train › Automatic Transmission
Filed May 3, 2001TN

ON A 400 MILE TRIP OVER EASTER WEEKEND, WE NOTICED THAT THE TRANSMISSION STARTED SHIFTING VERY HARD IN THE FIRST THROUGH THIRD GEARS. WE BECAME AWARE OF THE PROBLEM AS WE BEGAN DRIVING THE SUBURBAN AFTER A REST STOP. WE BECAME VERY CONCERNED ABOUT THE TRANSMISSION WHEN WE TRIED TO PASS VEHICLES OF ACCELERATE UP HILLS AND IT SEEMED AS THOUGH THE OVERDRIVE WAS NOT ENGAGING. THE FOLLOWING DAY, I TOOK THE VEHICLE TO THE ONLY REPAIR SHOP IN A SMALL TOWN ON THE MISSISSIPPI GULF COAST. THEY ADVISED ME TO HAVE THE TRANSMISSION SERVICED, (REPLACE FILTER, AND FLUID). I PAID $135 TO DO THAT. THE PROBLEM WAS NOT SOLVED. THE WEEK OF APRIL 16TH, THROUGH THE ADVISE OF A GMC CUSTOMER REP, I TOOK THE SUB TO THE DEALER IN HOPES THAT A COMPUTER UPGRADE WOULD SOLVE THE PROBLEM. THEY ADVISED ME THAT THE UPGRADE WAS ALREADY DONE AND THE ONLY THING THEY COULD DO WAS TO TEAR DOWN THE TRANSMISSION TO FIND THE CAUSE. I DECLINED AND REQUESTED (THROUGH THE DEALERSHIP AND GMC) TO MEET WITH A GMC ZONE MANAGER. THEY HAVE YET TO REPLY. I FOUND LITTERALLY HUNDREDS OF THE EXACT PROBLEMS AT WWW.THECOMPLAINTSTATION.COM/G/_GM. GENERAL MOTORS IS VERY MUCH AWARE OF THIS PROBLEM AND THEY REFUSE TO RECALL THE VEHICLE. *AK

Steering
Filed May 2, 2001IL

WHILE DRIVING WOULD TURN A BIT & STEERING WOULD TAKE OFF TO THE RIGHT OR LEFT, ALMOST FREE WHEELING. BEEN TO DEALERSHIP & INFORMED STEERING SENSOR WAS THE PROBLEM. HAD LOW VOLTAGE COMING FROM SENSOR WHICH WAS DEFECTIVE & NEEDED TO BE REPLACED.

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed May 2, 2001FL

THE BRAKES LOCK UP AT THE SLIGHTEST PRESSURE. SEEMS TO BE WORSE WHEN FIRST STARTING OUT WITH VEHICLE COLD OR WHEN THE ROADS ARE WET, BUT OCCURS AT ANYTIME WHILE TRYING TO BRAKE. WHEN THE BRAKE IS APPLIED IT PULLS TO THE RIGHT AND ALSO THE BRAKES LOCK UP, THE TIRES SKID, AND YOU HEAR A HUMMING NOISE COMING FROM SOMETHING. (OBVIOUSLY IN THE BRAKING COMPONENT SOMEWHERE) I HAVE TAKEN IT TO A GMC DEALERSHIP 3 TIMES BUT THEY HAVE FAILED TO SOLVE THE PROBLEM. THEY SAY THEY CAN'T DUPLICATE THE PROBLEM AND CAN'T FIND ANY PROBLEM WITH THE BRAKES. I ASKED THEM SPECIFICALLY TO DRIVE THE VEHICLE, ESPECIALLY ONE DAY WHILE IT WAS IN THEIR CARE AND IT WAS RAINING SINCE IT LOCKS UP MORE WHEN WET. BUT I QUESTION WHETHER THEY EVEN DROVE IT. I TOOK IT TO AN INDEPENDENT BRAKE/TIRE CENTER AND THEY REPLACED THE FRONT BRAKE PADS CHECKED THE REAR BRAKES AND SAID I HAD A REAL AXLE SEAL LEAKING WHICH WAS LEAKING ON THE REAR BRAKE SHOES AND PROBABLY CAUSING THE LOCKING PROBLEM. SO THE NEXT DAY I RETURNED THE VEHICLE TO THE DEALERSHIP AGAIN WHO REPAIRED THE REAR AXLE SEAL LEAK BUT DENIED AGAIN THERE WAS ANY PROBLEM WITH THE BRAKES LOCKING UP. BUT THEY CONTINUE TO DO SO, VERY DANGEROUSLY I MIGHT ADD. THE PROBLEM SEEMS TO BE GETTING WORSE.TODAY 5/2/01 THE BRAKES LOCKED AND I ALMOST SLID RIGHT THROUGH A STOP SIGN. WHAT CAN I DO NOW?*AK

Fuel System, Gasoline › Fuel Injection System
Filed Apr 26, 2001CA

INTERMITTENTLY VEHICLE WILL STALL OUT AND DIE WITHOUT WARNING. DEALER HAS INSPECTED AND REPAIRED VEHICLE; HOWEVER, PROBLEM STILL EXISTS.*AK

Engine and Engine Cooling › Engine › Gasoline
Filed Apr 25, 2001CA

ENGINE SHUT COMPLETELY WHILE DRIVING ON HIGHWAY/FREEWAY, LOST CONTROL OF BRAKE, STEERING WHEEL AND GEAR. DRIVER WAS ABLE TO STEER INTO SAFETY ALL 3 TIMES. TOOK TO DEALER, 1ST TIME SAID IT WAS "MASS AIR FLOW CONTROLLER" 2 WEEKS LATER THE SAME PROBLEM HAPPENED, THIS TIME DEALER COULD NOT FIND WHAT IS WRONG GUESSING IS FUEL INJECTION PUMP. NEED ASSISTANCE BECAUSE THIS IS A SAFETY ISSUE AND COULD CAUSE INJURY OR DEATH IF HAPPEN AGAIN.

Fuel System, Gasoline › Fuel Injection System
Filed Mar 14, 2001WA

THE VEHICLE HAS A FUEL INJECTION PROBLEM CAUSING THE VEHICLE TO HESITATE UPON ACCELERATION OR ACCELERATE SUDDENLY ON ITS OWN, THE DEALER HAS REPLACED THE INJECTION PUMP SEBERAL TIMES. NLM

SteeringCrash
Filed Mar 2, 2001CA

STEERING WOULD PULL TO RIGHT. TOOK VEHICLE TO DEALERSHIP AND MECHANIC REPAIRED IT, BUT CURRENTLY VEHICLE WAS PULLING TO LEFT. STEERING SENSOR WAS REPLACED. HAD AN ACCIDENT DUE TO STEERING PROBLEM. STEERING WENT RIGHT, AND VEHICLE HIT CURB. THEN, SPUN AROUND, BACKWARDS. AIR BAGS DID NOT DEPLOY. VEHICLE WENT ACROSS 4 LANES. AXLE BROKE , AND VEHICLE TUMBLED DOWN A HILL. *AK

Power Train › Automatic Transmission
Filed Feb 22, 2001TX

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Feb 21, 2001IL

BOTH THE SENSORS FOR THE BRAKES NEED TO BE REPLACED INCLUDING THE HUBS. THE SUBURBAN DOESN'T FEEL LIKE IT IS GOING TO STOP IN TIME. I KNOW SOMEONE WHO HAS THE SAME YEAR SUBURBAN AS I DO WHO JUST HAD TO HAVE THIS DONE. IT WAS ALSO DONE AT THE SAME PLACE WHERE MINE IS IN FOR SERVICE. HE WAS TOLD THAT THERE IS A MANUFACTURES DEFECT IN THE SENSORS. WHEN I REQUIRED ABOUT THIS I WAS INFORMED THE OTHER VEHICLE MAY HAVE BEEN ASSEMBLED AT A DIFFERENT PLANT. HE HAS APPORXIMATELY THE SAME MILEAGE AS I DO. I FEEL THAT THIS IS A DEFECT. NO ONE CAN EXPLAIN TO ME WHY BOTH SENSORS WOULD NEED TO BE REPLACED AT THE SAME TIME.

Engine and Engine Cooling › Engine › Gasoline
Filed Feb 18, 2001CA

ENGINE SHUTS OFF, ALL WARNING LIGHTS FLICKER. ENGINE SURGE AT 65MPH...FLUCTUATES BETWEEN 65 & 10 MPH CONTINUOUSLY & ALL WARNING LIGHTS FLICKER. DEALER DIAGNOSTICS SAYS NOTHING WRONG. I FEEL IT'S DANGEROUS & LIFE THREATENING. DEALER SERVICE DEPARTMENT NOT TAKING ME SERIOUSLY. PLEASE HELP! *AK

Seats
Filed Feb 15, 2001WY

I TWICE UNDER WARRANTY HAVE HAD THE DRIVERS SEAT CARRIAGE ASSEMBLY REPLACED. WITH THE ADVENT OF THE LAST REPAIR I REQUESTED THAT MR. ROB SORENSON, THE SERVICE MANAGER FOR BIG WYOMING LOCATED IN CASPER, WYOMING PUT ME IN TOUCH WITH A GMC FACTORY REPRESENTATIVE WITH WHOM I PLANED TO DISCUSS THESE CONSISTENT REPAIRS. THE REPRESENTATIVE DID TELEPHONE ME AND LEFT ONLY A MESSAGE THAT HE WOULD CONTACT ME AGAIN. THE CARRIAGE ASSEMBLY IS IN NEED OF REPLACEMENT AGAIN AND THE VEHICLE HAS 47,000 MILES WHICH ELIMINATES THE PROVISIONS OF THE WARRANTY FOR REPLACEMENT AND THE FACTORY REPRESENTATIVE HAS NOT CONTACTED ME SINCE LEAVING ME A MESSAGE. I UNDERSTAND THAT THE SEAT ASSEMBLY IS STEEL AND CONNECTS TO AN ALUMINUM CARRIAGE WHICH MAY BE THE CAUSE FOR THESE REPEATED REPAIRS DUE TO THE STEEL COMPONENTS WEAR OF THE ALUMINUM ASSEMBLY AND THEREFORE THE ALLOWANCE IS MADE FOR THE SEAT TO "ROCK". I WOULD SUSPECT THAT THIS WEAR WILL CONTINUE WITH ANY ADDITIONAL REPLACEMENTS OF THE CARRIAGE ASSEMBLY AND EXPECT THAT GMC WILL CONTINUE TO PROVIDE REPLACEMENTS TO THE SEAT CARRIAGE ASSEMBLY WITHOUT COSTS OF ANY KIND OR NATURE TO ME. *AK

Steering › Hydraulic Power Assist System
Filed Jan 21, 2001GA

LOST OF STEERING MOMENTARILY WHEN ROUNDING CURVES. *AK

Tires › Tread/Belt
Filed Jan 16, 2001FL

TREAD BLEW COMPLETELY OFF THE TIRE, LEAVING ONLY THE STEEL TREADS SHOWING. *AK (DOT NUMBER: UN11B1A469 TIRESIZE: 245/75R16E)

Electrical System › 12v/24v/48v Battery
Filed Jan 13, 2001AL

BATTERY LEAKED SIGNIFICANT AMOUNT OF ACID, TERMINAL CAME LOOSE, UNABLE TO START, CORROSION TO CABLES AND COMPONENTS IN AREA OF THE BATTERY. *AK

Engine and Engine Cooling › Engine
Filed Jan 11, 2001VA

ROADS WERE SNOWY WHEN ENGINE DIED FOR NO REASON. LOST CONTROL OF VEHICLE & ENDED IN A DITCH. TOWED TRUCK/ PULLED VEHICLE OUT OF DITCH. HAD BEEN TO DEALERSHIP MANY TIMES FOR PROBLEM WITH ENGINE. VEHICLE PLACED ON DIAGNOSTIC MACHINE. NO CODES OF PROBLEM SHOWED. MECHANIC REPLACED FUEL PUMP ON DIESEL ENGINE LAST MOMENT.*AK

Vehicle Speed Control
Filed Jan 9, 2001OK

WHILE TRAVELING 75MPH WITH SPEED CONTROL SET DRIVER ATTEMPTED TO DEACTIVATE SPEED CONTOL BY HITTING SWITCH AND VEHICLE CONTINUED TO ROLL. DRIVER APPLIED BRAKES TO STOP, AND THE VEHICLE CONTINUED TO ROLL. VEHICLE HAD TO BE TURNED OFF TO STOP. MANUFACTURER HAS BEEN NOTIFIED.*AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited SlipCrash
Filed Jan 8, 2001NJ

WHILE APPLYING BRAKES IN AN EMERGENCY PEDAL WENT TO FLOOR, CAUSING EXTENDED STOPPING DISTANCE, AND RESULTING IN A COLLISION. PLEASE GIVE ANY FURTHER DETAILS. *AK

Vehicle Speed Control › Accelerator PedalCrash
Filed Dec 30, 2000AL

ACCELERATOR STICKS CAUSING VEHICLE TO LURCH FORWARD WHEN ENOUGH PRESSURE APPLIED TO FREE.*AK

Steering › Hydraulic Power Assist System
Filed Dec 15, 2000KY

WHILE DRIVING AT HIGHWAY SPEED STEERING RECEIVED AN INCREASED POWER BOOST. POWER BOOST WAS MORE NOTICEABLE AT GREATER SPEEDS, BUT PROBLEM HAS BEEN NOTICED AT VARIOUS SPEEDS. NO ACCIDENTS OR INJURIES HAVE OCCURRED. HAD NOT TAKEN VEHICLE TO DEALER. SIMILAR TO NHTSA'S INVESTIGATION # PE98060. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Nov 27, 2000WI

WHEN APPLYING ABS BRAKES ON DRY PAVEMENT PEDAL WENT TO THE FLOOR, CAUSING EXTENDED STOPPING DISTANCE. PLEASE GIVE ANY FURTHER DETAILS.*AK

Steering
Filed Oct 31, 2000NY

AT HIGHER SPEEDS, STEERING WOULD BECOME ERRATIC AND LOOSE CAUSING VEHICLE TO SWERVE WITHOUT WARNING. OCCURRED ONCE WHILE TURNING A CORNER AND VEHICLE WENT UP OVER CURB. TOOK IT TO DEALER WHO REPLACED, AT MY EXPENSE, FAULTY STEERING WHEEL SENSOR WHICH WAS SWITCHING FROM LOW PRESSURE TO HIGH PRESSURE AND BACK AT HIGHER SPEEDS CREATING ERRATIC STEERING. NOTED IN YOUR COMPLAINT DATABASE WELL OVER 80 COMPLAINTS JUST ON GMC VEHICLES ALONE. ONE WOULD WONDER IF THIS DIFFICULTY COULD CAUSE A VEHICLE TO ROLLOVER OR CRASH IF THE ERRATIC SWERVE OCCURRED WHILE ON A SHARPER CURVE AND/OR IN DIFFERING WEATHER CONDITIONS.

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Oct 26, 2000FL

VEHICLE HAS BEEN OWNED SINCE NEW. SHORTLY AFTER PURCHASE TOOK VEHICLE TO DEALER WITH COMPLAINT THE VEHICLE HAD EXCESSIVE STOPPING DISTANCES AND IT APPEARED ABS WAS MALFUNCTIONING. THE DEALER ADVISED THE BRAKE PERFORMANCE WAS "NORMAL". HAVING OWNED 30 VEHICLES OF ALL TYPES I DO NOT BELIEVE SAME. ALSO TOOK VEHICLE TO DEALER WITH A COMPLAINT THE STEERING WAS EXTREMELY VAGUE AND WOULD FEEL LIKE IT HAD A TIME DELAY. AGAIN WAS ADVISED STEERING WAS "NORMAL". DEALER TREATED COMPLAINANT LIKE THE PROVERBIAL VILLAGE IDIOT. NOW, THREE YEARS LATER I HAVE DISCOVERED I AM NOT THE ONLY VILLAGE IDIOT THAT OWNS A GMC SUBURBAN. I FOUND NUMEROUS OTHER COMPLAINTS FROM OWNERS WITH THE EXACT SAME COMPLAINTS I HAD. I JUST WANT TO VERIFY WHAT THEY HAVE REPORTED. RECENTLY THE VEHICLE'S COOLING SYSTEM HAS HAD NUMEROUS AND SEQUENTIAL LEAKS. THE DELAER SHRUGS HIS SHOULDERS WHEN QUERIED ABOUT THE CONDITION.*AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Oct 22, 2000MI

WHEN APPLYING BRAKES, PEDAL SEEMS TO PULSATE AS IF ANTI-LOCK IS KICKING IN, AT ANY SPEED, AND DIFFICULT TO STOP VEHICLE.

Tires
Filed Oct 3, 2000MI

THIS IS A BAD TIRE AND HAS BEEN BAD FOR QUITE SOME TIME. I HAVE NOT REPLACED IT BECAUSE I WOULD HAVE TO BUY A NOTHER FIRESTONE OR FIVE NEW TIRES OF A NOTHER BRAND. *AK (TIRESIZE: 235-16)( DOT NUMBER: TIRE SIZE: 235-16 )

Tires
Filed Oct 2, 2000NJ

I COULD NOT FIND THE DOT NUMBER ON THE TIRE. I FOUND MADE IN CANADA WITH THE FOLLOWING # 23954 UR BM05324-1. I WAS TRAVLING ON THE HIGHWAY DOING 55 MPH AND HAD A SIDEWALL BLOWOUT. I WENT TO FIRESTONE AND THE SAID I HIT THE CURB (WHICH I DID NOT) AND THEY KEPT THE TIRE. THEY DID NOT GIVE A REPLACEMENT NOR A RECEIPT. THEY WANTED $140.00 PLUS TAX FOR A REPLACEMENT. *AK (DOT NUMBER: 23954URBM0 TIRESIZE: LT24575R16)

Tires
Filed Oct 1, 2000NY

I WAS DRIVING ON I87 IN N.Y.AT 65 MPH, WHEN SUDDENLY THE CAR STARTED VIBRATING TO THE POINT THAT THE DASHBOARD WAS VIBRATING SO MUCH,THAT I THOUGHT IT WAS GOING TO BREAK OFF. THIS HAPPENED FOR ABOUT 5 MILES, AT WHICH POINT I HEARD A LOUD NOISE, LIKE AN EXPLOSION AND STOPPED THE CAR. I SAW THE RIGHT REAR TIRE HAD LOST ALL THE RUBBER IN THE MIDDLE SECTION. THE TIRE STILL HAD AIR AND IT WAS RESTING ON THE STEEL BAND. IT LOOKS THE SAME WAY AS THE OTHER FIRESTONE TIRES. THE NEXT DAY I CONTACTED FIRESTONE BUT THEY TOLD ME THAT IT WAS NOT BEING RECALLED. WHEN THE TIRE BLEW IT PUT A DENT ON MY REAR PASSENGER DOOR, DENTED THE QUARTER PANEL AND BENT THE EXHAUST PIPE . (TIRESIZE: 245/75/16)( DOT NUMBER: TIRE SIZE: 245/75/16 )

Tires › Sidewall
Filed Sep 30, 2000NY

TIRE PRESSURE UNDERINFLATED BY GMC. ONE TIRE HAS SLIGHT BULGE IN SIDEWALL.*AK (TIRESIZE: 245/75/R16)( DOT NUMBER: TIRE SIZE: 245/75/R16 )

Tires
Filed Sep 25, 2000OH

PE00-020; AFTERMARKET P24575R16, DOT W270 WITH LESS THAN 12,000 MILES. ON 3 OF THE 4 TIRES THERE WERE VISIBILE FINE LINES OF CRACKS AT POINT WHERE TREAD MET THE CASING OF TIRES WHICH COULD CAUSED SEPARATION OF THE BELTS.*AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Sep 25, 2000OK

THESE PROBLEMS DID NOT OCCUR FROM AN ACCIDENT, BUT RATHER THE WORKMANSHIP OF THE VEHICLE. WE HAVE TRIED EVERY AVENUE TO GET GMC TO STAND BEHIND THEIR AUTOMOBILES AND PRODUCTS, BUT WERE TOLD IT WAS NOT THEIR PROBLEM. WE JUST WANT SOMEONE IN AUTHORITY TO HELP US WITH A CAR THAT IS A LEMON AND WAS A DANGER TO DRIVE BECAUSE OF ALL THE MECHANICAL DIFFICULTIES. INCLUDING: STEERING WHEEL SENSOR WENT OUT ON A CURVE AT 45MPH, BRAKES WENT OUT AFTER ONLY 6 MONTHS OF OWNERSHIP, 2 ALTENATORS AND A BATTERY THAT WOULD HAVE LEFT MY WIFE AND TWO KIDS STRANDED, AIR CONDITIONER QUIT FUNCTIONING AT 20,000 MILES, TRANSMISSION WENT OUT AT 45,000 MILES, O2 SENSORS WENT OUT AFTER THE TRANSMISSION, ALTENATOR WENT OUT AGAIN FOR THIRD TIME, THIS WAS SUPPOSED TO BE WARRANTY WORK, BUT SAID THAT THEY COULD NOT WARRANTY SINCE IT FIXED UNDER WARRANTY THE FIRST AND SECOND TIME. AS YOU CAN SEE WE HAVE A VALID COMPLAINT. WHEN WE WENT TO TRY AND TRADE THE CAR OFF THE TRANSMISSION WENT OUT A 2ND TIME AND WE COULD NOT TRADE THE CAR, EVEN THOUGH THE DEALERSHIP IN OKLAHOMA CITY HAD A BUYER. THEY WERE AFRAID TO BUY A CAR WITH SO MANY PROBLEMS, SO WE ARE LEFT WITH A CAR THAT DOES'NT RUN 90 % OF THE TIME AND NO WAY OF GETTING RID OF IT. WE CAN'T EVEN GET THE LOAN AMOUNT OUT OF THE AUTO. WE REALLY NEED SOME HELP FIGURING OUT WHAT TO DO. YOUR TIME IS GREATLY APPRECIATED. THANK YOU. KEN SUTTON. *AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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