2003 GMC Sierra

Fatalities reported

Owners filed 206 complaints about this vehicle with federal regulators, most often about the service brakes. It has been recalled 9 times.

When it fails
020k40k60k90k120k200k
56,500 milesMedian miles at failure

158 complaints record an odometer reading. Failures cluster around 010,000 miles.

What fails
ComponentReportsCrashesFiresInjuries
Service Brakes44
402
Electrical System › Instrument Cluster/Panel18
000
Service Brakes, Hydraulic16
000
Power Train › Automatic Transmission13
000
Steering10
000
Vehicle Speed Control9
100
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip9
000
Electrical System7
000
Power Train › Transfer Case (4-wheel Drive)5
000
Power Train4
010

9 safety recalls

Part 573 reports
Exterior Lighting › Headlights09E025000
Filed May 11, 200942,540 vehiclesDope, Inc.

Defect. DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.

Risk. DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.

Remedy. DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.

Equipment › Electrical07E066000
Filed Aug 28, 2007175 vehiclesCequent Electrical Products

Defect. CERTAIN CEQUENT 90 DEGREE 7-WAY RIGHT ANGLE ADAPTORS SOLD BY DISTRIBUTORS IN TOW PACKAGES FOR AFTERMARKET SALES TO TOW 5TH WHEEL RV TRAVEL TRAILERS. DUE TO INCORRECT WIRING OF THE HARNESS, THE TRAILER LIGHTS MAY NOT OPERATE PROPERLY.

Risk. IF THE TRAILER LIGHTS ARE NOT WORKING PROPERLY, A VEHICLE CRASH CAN OCCUR.

Remedy. ALL OF THE DEFECTIVE TOW PACKAGES ARE STILL AT THE DISTRIBUTOR LEVEL AND HAVE NOT BEEN SOLD TO ANY CONSUMERS.

Seat Belts › Rear/Other05V163000
Filed Apr 22, 20051,359,824 vehiclesGeneral Motors Corp.

Defect. ON CERTAIN CREW CAB PICKUP TRUCKS AND SPORT UTILITY VEHICLES, THE 2ND ROW CENTER OCCUPANT SEAT BELT ROUTING MAY MAKE IT DIFFICULT TO POSITION THE LAP PORTION OF THE SAFETY BELT LOW AROUND THE HIPS OF OCCUPANTS, ESPECIALLY SMALLER OCCUPANTS, SEATED IN THIS POSITION. APPROPRIATE USE OF A CHILD SEAT OR BOOSTER SEAT, AS RECOMMENDED FOR SMALL CHILDREN, DOES IMPROVE THE FIT CONDITION FOR THIS USER GROUP. IN ADDITION TO INSTRUCTIONS ON PROPER INFANT AND YOUNG CHILD RESTRAINT (WITH CHILD SEATS OR BOOSTERS), SPECIAL VERBIAGE FOR RESTRAINING OLDER CHILD IS INCLUDED IN THE OWNER'S MANUAL. ALSO, THE SUGGESTED SEAT BELT FIT/ROUTING FOR ADULTS, IRRESPECTIVE OF SEATING POSITION, IS DESCRIBED IN THE OWNER'S MANUAL TEXT.

Risk. A LAP PORTION OF THE SEAT BELT ROUTING THAT IS NOT LOW AND SNUG ON THE HIPS CAN ALLOW THE LAP BELT TO RIDE UP ON AN OCCUPANT'S ABDOMEN INSTEAD OF FITTING LOW AROUND THEIR HIPBONES, AND THEREFORE, CAN EXPOSE THEM TO MORE RISK OF ABDOMINAL AND INTERNAL ORGAN INJURY.

Remedy. DEALERS WILL CUT OPEN THE GUIDE LOOP, REMOVE A PORTION OF THE LOOP, AND THEN THE REMAINING TWO SIDES SHOULD BE FOLDED OVER AND SECURED WITH A RETAINER FREE OF CHARGE. THE RECALL BEGAN ON JULY 21, 2005. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463, OR HUMMER AT 1-800-732-5493.

Parking Brake05V161000
Filed Apr 22, 200590,242 vehiclesGeneral Motors Corp.

Defect. ON CERTAIN PICKUP TRUCKS EQUIPPED WITH MANUAL TRANSMISSIONS AND BUILT WITH EITHER PBR PARKING BRAKE SYSTEMS OR TRW PARKING BRAKE SYSTEMS, THE PARKING BRAKE FRICTION LININGS MAY WEAR TO AN EXTENT WHERE THE PARKING BRAKE CAN BECOME INEFFECTIVE IN IMMOBILIZING A PARKED VEHICLE.

Risk. IF THE PARKING BRAKE DOES NOT HOLD, UNINTENDED VEHICLE MOVEMENT COULD OCCUR, WHICH COULD RESULT IN A CRASH.

Remedy. DEALERS WILL INSTALL A LOW-FORCE SPRING CLIP RETAINER FOR VEHICLES EQUIPPED WITH A PBR PARKING BRAKE SYSTEM. ON VEHICLES EQUIPPED WITH THE TRW PARKING BRAKE SYSTEM, DEALERS WILL INSTALL A REDESIGNED PARKING BRAKE CABLE ASSEMBLY. THE RECALL BEGAN ON JULY 29, 2005. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438 OR GMC AT 1-866-996-9463.

Seat Belts › Front › Anchorage04V225000
Filed May 11, 2004736 vehiclesGeneral Motors Corp.

Defect. CERTAIN EXTENDED AND REGULAR CAB PICKUP TRUCKS AND CARGO VANS CONVERTED TO COMPRESSED NATURAL GAS (CNG) FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 225, 'CHILD RESTRAINT ANCHORAGE SYSTEMS.' THESE VEHICLES HAVE ONE SEATING POSITION, THE CENTER REAR SEAT, EQUIPPED WITH CHILD RESTRAINT LOWER ANCHORAGES.

Risk. THE STANDARD REQUIRES CHILD SEAT LOWER ANCHORAGES IN TWO SEATING POSITIONS FOR VEHICLES WITH THREE REAR SEATING POSITIONS. THE STANDARD CAB AND CARGO VAN VEHICLES, WHICH ONLY HAVE FRONT SEATING POSITIONS, HAVE AN AIR BAG OFF SWITCH TO DISABLE THE FRONT PASSENGER AIR BAG AND DO NOT HAVE CHILD RESTRAINT LOWER ANCHORAGES IN THE PASSENGER SEAT. THE STANDARD REQUIRES PASSENGER SEAT CHILD SEAT LOWER ANCHORAGES IN VEHICLES WITH AN AIR BAG OFF SWITCH. HOWEVER, THE STANDARD DOES NOT REQUIRE VEHICLES WITH ONLY FRONT SEATING POSITIONS TO HAVE LOWER ANCHORAGE PROVISIONS IF THE VEHICLE IS NOT EQUIPPED WITH AN AIR BAG OFF SWITCH.

Remedy. TO BRING THE STANDARD CAB AND CARGO VAN VEHICLES INTO COMPLIANCE, DEALERS WILL INJECT EPOXY INTO THE AIR BAG OFF SWITCH TO PREVENT AIR BAG ACTIVATION, RELOCATE THE SWITCH BEHIND THE INSTRUMENT PANEL AND THEN INSTALL A COVER OVER THE RESULTING OPENING. THE SUN VISOR LABEL AND OWNER'S MANUAL WILL ALSO BE CHANGED. THE CORRECTION FOR THE EXTENDED CAB VEHICLE WILL CONSIST OF CHANGING THE FRONT PASSENGER SEAT TO A SEAT THAT HAS CHILD RESTRAINT LOWER ANCHORAGES. THE RECALL BEGAN ON SEPTEMBER 9, 2004. OWNERS SHOULD CONTACT CHEVROLET AT 1-800-630-2438 OR GMC AT 1-866-996-9463.

Equipment04E022000
Filed Mar 23, 20048,000 vehiclesDurakon Industries, Inc.

Defect. AFTERMARKET PICKUP TRUCK OVER-THE-RAIL BEDLINERS MANUFACTURED FOR INSTALLATION ON 1999-2004 CHEVROLET SILVERADO AND GMC SIERRA PICKUP TRUCKS. THE TOGGLE WING ASSEMBLY USED TO ATTACH THE BEDLINER TO THE TRUCK BED IS NOT ENGAGING FULLY IN THE STAKE POCKET OF THE PICKUP TRUCK.

Risk. THE BEDLINER CAN BECOME DETACHED FROM THE PICKUP WHILE IT IS MOTION, POSSIBLY ENDANGERING FOLLOWING MOTORISTS OR PEDESTRIANS.

Remedy. DURAKON WILL ISSUE A PRESS RELEASE IN ATTEMPT TO NOTIFY CUSTOMERS THAT COULD HAVE PURCHASED THE DEFECTIVE BEDLINER. IF YOU PURCHASED EITHER A DURAKON ALLSTAR OF PATRIOT OVERRAIL BEDLINER SINCE AUGUST 1, 2003, FOR 1999 TO 2004 CHEVROLET SILVERADO OR GMC SIERRA TRUCKS, OR PURCHASED ONE OF THESE PICKUP TRUCKS WITH EITHER BRAND BEDLINER ALREADY INSTALLED, YOU SHOULD RETURN TO AN AUTHORIZED DURAKON DEALER SO THAT THE BEDLINER CAN BE INSPECTED AND, IF NECESSARY, REPAIRED WITH A NEWLY DESIGNED TOGGLE WING FASTENING SYSTEM, OR IF REQUIRED, REPLACED WITH A NEW BEDLINER FREE OF CHARGE. PLEASE CALL THE DURAKON HOTLINE AT 1-800-933-4200 TO FIND THE NEAREST AUTHORIZED DURAKON DEALER.

Structure › Body › Tailgate › Hinge and Attachments04V129000
Filed Mar 17, 20043,662,211 vehiclesGeneral Motors Corp.

Defect. ON CERTAIN PICKUP TRUCKS AND SPORT UTILITY VEHICLES, THE GALVANIZED STEEL TAILGATE SUPPORT CABLES THAT RETAIN THE TAILGATE IN THE FULL OPEN (HORIZONTAL) POSITION MAY CORRODE, WEAKEN, AND EVENTUALLY FRACTURE. IF BOTH CABLES FRACTURED, THE TAILGATE WOULD SUDDENLY DROP AND STRIKE THE TOP SURFACE OF THE REAR BUMPER.

Risk. ANYONE SITTING OR STANDING ON THE HORIZONTAL SURFACE OF THE TAILGATE WHEN BOTH CABLES FRACTURED COULD BE INJURED BY FALLING FROM THE TAILGATE. ON VEHICLES THAT HAVE HAD THE BUMPER REMOVED, THE TAILGATE MAY DROP EVEN LOWER. ADDITIONALLY, IF THERE IS CARGO ON THE TAILGATE THE CARGO MAY FALL OFF IF THE SUPPORT CABLES FRACTURE.

Remedy. DEALERS WILL REPLACE THE CABLES. INTERIM OWNER NOTIFICATION BEGAN ON APRIL 7, 20004. THE RECALL BEGAN ON SEPTEMBER 24, 2004, WHEN REPLACEMENT PARTS WERE AVAILABLE, AND WILL CONTINUE THROUGH OCTOBER 29, 2004. OWNERS SHOULD CONTACT CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438 OR GMC AT 1-866-996-9463, OR VISIT WWW.MYGMLINK.COM, AND ENTER YOUR VEHICLE IDENTIFICATION NUMBER.

Service Brakes, Hydraulic04V045000
Filed Feb 4, 200468,875 vehiclesGeneral Motors Corp.

Defect. CERTAIN SPORT UTILITY VEHICLES, PICKUP TRUCKS, AND PASSENGER VANS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 135, ?PASSENGER CAR BRAKE SYSTEMS.? SOME OF THESE VEHICLES WERE PRODUCED WITH AN OUT-OF-SPECIFICATION BRAKE HYDRO-BOOST HOUSING RELIEF VALVE BORE.

Risk. CONSEQUENTLY, THE VALVE O-RING SEAL MAY FRACTURE. STEERING EFFORTS MAY BE SLIGHTLY INCREASED WHILE BRAKING OR PARKING. UNDER CERTAIN DRIVING CONDITIONS, A FRACTURED SEAL MAY REQUIRE A SLIGHT INCREASE IN THE APPLIED BRAKE PEDAL EFFORT TO ACHIEVE THE SAME VEHICLE DECELERATION RATE AS PRIOR TO THE SEAT FRACTURE.

Remedy. DEALERS ARE TO REPLACE THE HYDRO-BOOST RELIEF VALVE. THE RECALL BEGAN ON JUNE 18, 2004. OWNERS SHOULD CONTACT CADILLAC AT 1-866-982-2339; CHEVROLET AT 1-800-630-2438; GMC AT 1-866-996-9463; OR HUMMER AT 1-866-486-6376.

Visibility › Windshield03V018000
Filed Jan 23, 2003110 vehiclesGeneral Motors Corp.

Defect. CERTAIN PICKUP TRUCKS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 212, "WINDSHIELD MOUNTING." SOME OF THESE VEHICLES LACK A CONTINUOUS URETHANE BONDING BEAD BETWEEN THE BODY SURFACE AND THE WINDSHIELD.

Risk. IN VEHICLES WITH THIS CONDITION, THE WINDSHIELD MAY NOT BE RETAINED IN ACCORDANCE WITH THE SAFETY STANDARD DURING A VEHICLE CRASH.

Remedy. DEALERS WILL REMOVE, RESEAL, AND REINSTALL THE WINDSHIELD. OWNER NOTIFICATION BEGAN ON JANUARY 28, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020 OR GMC AT 1-800-462-8782.

What owners reported

Newest filings
Seats
Filed Dec 17, 201596,000 milesMI

TL* THE CONTACT OWNS A 2003 GMC SIERRA. WHEN INSERTING THE KEY INTO THE IGNITION, THE SEAT MOVED FORWARD AND PINNED THE CONTACT TO THE DASHBOARD. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE MOTOR DRIVE SOFTWARE NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 96,000. UPDATED 04/06/16*LJ *TR

Service Brakes
Filed Oct 28, 2015150,000 milesMI

EXITING OFF FREEWAY RAMP IN INDIANAPOLIS BRAKE PEDAL WENT TO THE FLOOR WITHOUT NOTICE AND NO BRAKE FLUID LOSS, NEARLY CRASHED CROSSING 5 LANES OF CROSS TRAFFIC JUST LUCKY I WASN'T BROADSIDED BY CROSS TRAFFIC. I RECEIVED NO NOTICE OF HAZARD FROM GM, NO RECALL AND ONLY LEARNED OF THIS PROBLEM ONCE RESEARCHING ON WEB. I AM LUCKY TO BE ALIVE.

Air BagsCrash1 injured1 killed
Filed Sep 23, 201538,000 milesFL

TL* THE CONTACT OWNS A 2003 GMC SIERRA. WHILE ACCELERATING FROM A STOP SIGN,THE CONTACT'S VEHICLE COLLIDED WITH ANOTHER VEHICLE HEAD ON. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE FRONT END WAS COMPLETELY DAMAGED AND THE AIR BAGS FAILED TO DEPLOY. DUE TO THE FAILURE OF THE AIR BAGS NOT DEPLOYING, THE CONTACT SUSTAINED A BROKEN NECK AND HEAD FRACTURES THAT REQUIRED MEDICAL ATTENTION. THE INJURIES ULTIMATELY LED TO THE CONTACT'S DEATH. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENTIRE FRONT END NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 38,000. UPDATED 11/09/15*LJ UPDATED 4/4/18*JB *TR

Service Brakes
Filed Aug 4, 2015105,985 milesKY

I WAS APPROACHING A STOP LIGHT DRIVING ON A 4 LANE 55 MPH SPEED ZONE. AS I WAS APPROACHING THE STOP LIGHT I STARTING PRESSING ON THE BRAKE PEDAL. THE PEDAL HAD NO RESISTANCE IT KEPT GOING TO THE FLOOR. I STARTED PUMPING THE PEDAL TRYING TO SLOW MY TRUCK DOWN, NO USE. I PUSHED PEDAL ALL THE WAY TO THE FLOOR. THIS SLOWED A LITTLE. BUT NOT ENOUGH. I DOWN SHIFTED THE AUTOMATIC LEVER AND STARTING GUIDING THE TRUCK OFF THE ROAD TO AVOID THE STOPPED VEHICLES. I MISSED THE VEHICLES. LUCKILY I WAS ONLY 3 MILES FROM HOME. I MANAGED TO LIMP HOME BY DRIVING VERY, VERY SLOW AND USING THE GEAR SHIFTER TO SLOW ME DOWN. WHEN INVESTIGATING THE CAUSE AT HOME I FOUND THE BRAKE LINE ON THE RIGHT FRONT HAD RUSTED THROUGH AND THERE WAS A LEAK. ALL THE BRAKE LINES ON THIS TRUCK ARE RUSTED AND IN BAD SHAPE. I CALLED THE DEALER GLENN BUICK GMC WHERE I PURCHASED THE TRUCK NEW IN 2003. I SPOKE TO THE SERVICE PERSONAL "COREY" ABOUT REPAIRING THE RUSTED LINES. HE SAID GMC WAS NOT STANDING BEHIND THIS "FAILURE" ! I WAS ON MY OWN ! SEEMS GMC KNOWS OF THESE FAILURES AND SO DO YOU AND YOU HAVE AGREED NOT TO MAKE THEM STAND BEHIND IT AND YOU HAVE CHOSEN TO ALLOW MORE ACCIDENTS TO HAPPEN ! YOU = NATIONAL HIGHWAY SAFETY WHAT A SHAME ! SHAME ON YOU AND GMC ! HAD I NOT BEEN "LUCKY" THIS COULD HAVE BEEN A TERRIBLE ACCIDENT! ANY HELP IN RESOLVING THIS ISSUE WOULD BE APPRECIATED! THIS ISSUE WILL ONLY GET WORSE ! AS I AM SURE THERE ARE OTHER TRUCKS WITH THIS POTENTIAL PROBLEM WAITING TO HAPPEN!

Service Brakes
Filed Jul 15, 201546,000 milesOH

TL* THE CONTACT OWNS A 2003 GMC SIERRA. WHILE DRIVING AT 60 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT TOOK A LONGER DISTANCE TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC MULTIPLE TIMES WHO DIAGNOSED THAT THE BRAKE LINES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 46,000. THE VIN WAS UNAVAILABLE.

Fuel/Propulsion System
Filed Jun 29, 2015157,000 milesCT

TL* THE CONTACT OWNS A 2003 GMC SIERRA. WHILE DRIVING APPROXIMATELY 45 MPH, THE RPMS INCREASED TO 3,500 WITHOUT WARNING. THE DEALER DIAGNOSED THAT THE FUEL LINES WERE RUSTED, FRACTURED, AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 157,000.

Service Brakes
Filed Mar 20, 201573,000 milesOH

TL* THE CONTACT OWNS A 2003 GMC SIERRA. WHILE DRIVING APPROXIMATELY 60 MPH, THE BRAKES WERE DEPRESSED AND TRAVELED ABRUPTLY TO THE FLOOR. THE VEHICLE FAILED TO COME TO A STOP UNTIL THE EMERGENCY BRAKE WAS ENGAGED AS THE BRAKE PEDAL WAS APPLIED. THE VEHICLE WAS TOWED TO THE RESIDENCE. THE CONTACT DISCOVERED THAT THE ENTIRE BRAKE LINES FRACTURED DUE TO CORROSION. THE VEHICLE NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 73,000.

Service Brakes
Filed Jan 12, 2015106,000 milesGA

WHILE TRAVELING IN MY 2003 GMC SIERRA TRUCK AT APPROXIMATELY 45 MPH I STEPPED ON THE BRAKE PEDAL TO STOP AT A STOP SIGN AND THE PEDAL WENT 3/4 OF THE WAY DOWN TO THE FLOOR, THEN THE BRAKE LIGHT CAME ON AND THE TRUCK DID NOT STOP AS QUICKLY AS IT USUALLY DOES ( GLAD I WAS NOT GOING ANY FASTER) . UPON CHECKING THE TRUCK IT WAS DISCOVERED THAT THE FRONT DRIVERS SIDE STEEL BRAKE LINE HAD A HOLE IN IT DUE TO CORROSION AND THERE WAS NO BRAKE FLUID IN THE MASTER CYLINDER . *TR

Service Brakes
Filed Dec 17, 201470,200 milesMO

ON 11/11/2014, TRUCK SUDDENLY VEERED TO LEFT, CROSSED MIDDLE OF ROAD AND WENT HALFWAY INTO DITCH, ROAD DID HAVE A SMALL AMOUNT OF SNOW[1/2 INCH], THIS HAPPENED JUST AS I TOPPED A SMALL HILL. ON 11/16/2014 AGAIN AS I TOPPED A HILL ON A CURVE THE TRUCK SUDDENLY VEERED TO THE LEFT, CROSSED THE MIDDLE OF THE ROAD AND DID GO COMPLETELY IN THE DITCH. ON 11/30/2014 AS I BACKED OUT OF THE GARAGE, THE BRAKE PEDAL WENT TO THE FLOOR AND HAD A HORRIBLE NOISE WHEN I APPLIED THE BRAKE. I MADE AN APPOINTMENT WITH MY MECHANIC AND HE FOUND THE BRAKE CALIPER WAS FROZE UP AND SHEARED OFF THE BRAKEPAD AND THIS RUINED THE BRAKE ROTOR, THIS OF COURSE CAUSED THE LOSS OF BRAKES ON THE RIGHT REAR SIDE, WHICH MUST HAVE BEEN PULLING ME OFF THE ROAD. LUCKILY WE SUFFERED NO SERIOUS INJURIES AND NO OTHER VEHICLES WERE ON THE ROAD. *TR

Electrical System › Instrument Cluster/Panel
Filed Dec 9, 201460,000 milesMI

TL* THE CONTACT OWNS A 2003 GMC SIERRA. THE CONTACT STATED THAT ALL THE GAUGES ON THE INSTRUMENTAL PANEL FAILED. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE PANEL CLUSTER FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000 UPDATED 1/28/15*CN

Service Brakes
Filed Nov 25, 201484,586 milesMI

I WAS TRAVELING IN RULE AREA OF MICH. AFTER DARK,A DEER JUMP OUT IN FRONT OF ME! I HIT THE BRAKES,A BRIEF BRAKE SURGE, THEN THE PEDAL WENT TO THE FLOOR! NO BRAKES! THE BRAKE LINES UNDER THE DRIVERS SEAT AREA WERE RUSTED THROUGH! I STOP AT A GAS STATION. I FOUND BRAKE FLUID ALL OVER AND A MAN ASKED ME WHAT HAD HAPPENED,I TOLD HIM WHAT I FOUND , HE AND I COULDN'T BELIEVE THEY WERE SO RUSTED OUT ! MY TRUCK IS IN VERY GOOD SHAPE! EXCEPT FOR THE BRAKE LINES! IT'S GOT A STAINLESS STEEL EXHAUST SYSTEM BUT THEY SCRIMP ON ONE OF THE MOST CRITICAL SYSTEMS FOR SAFETY ! UNBELIEVABLE! BY THE GRACE OF GOD I DIDN'T HIT THE DEER! BUT WHAT IF IT HAD HAPPENED IN TOWN OR IF THE DEER WAS A CHILD! THANK GOD IT HAPPENED THE WAY IT DID AND NO ONE GOT HURT! *TR

Service Brakes
Filed Nov 19, 2014OH

TL* THE CONTACT OWNS A 2003 GMC SIERRA. WHILE DRIVING APPROXIMATELY 25 MPH, THE BRAKE LINES FRACTURED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT USED THE PARKING BRAKE TO STOP THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.

Service Brakes
Filed Nov 17, 2014160,000 milesRI

TL* THE CONTACT OWNS A 2003 GMC SIERRA. WHILE ATTEMPTING TO REVERSE OUT OF THE DRIVEWAY, THE BRAKE PEDAL DEPRESSED TO THE FLOOR AND THE BRAKES FAILED TO ENGAGE. THE BRAKE SYSTEM MALFUNCTION INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. AFTER STOPPING THE VEHICLE, THE CONTACT NOTICED THAT THERE WAS A TRAIL OF BRAKE FLUID LEAKING FROM UNDERNEATH THE VEHICLE. THE CONTACT DETERMINED THAT THE REAR BRAKE LINES WERE EXCESSIVELY CORRODED AND NEEDED TO BE REPLACED. THE CONTACT REPAIRED THE VEHICLE HIMSELF. HOWEVER, THE FAILURE RECURRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 160,000.

Electrical System › Instrument Cluster/Panel
Filed Oct 16, 2014NV

2003 GMC SIERRA. CONSUMER WRITES IN REGARDS TO A SPEEDOMETER FAILURE. *TGW THE CONSUMER STATED SHE WAS DRIVING 55 MPH. HOWEVER, THE SPEEDOMETER SHOWED 100 MPH. IT WENT ON FOR A COUPLE OF DAYS AND THEN WENT BACK TO NORMAL. THE NEXT DAY, THE SPEEDOMETER WAS ACTING ERRATIC AGAIN. THE CONSUMER TOOK THE VEHICLE TO THE DEALER, HOPING IT WOULD BE SOMETHING SMALL, BUT IT TURNED OUT TO BE A $700 EXPENSE. *JB

Service Brakes
Filed Sep 11, 2014100,000 milesIA

AS I STATED PULLING OUT OF MY PARKING SPACE. I PRESSED DOWN ON THE BRAKE PEDAL AND IT WENT TO THE FLOOR. I QUICKLY PUT IT IN PARK. THEN CHECKED UNDER THE TRUCK TO FIND BRAKE FLUID LEAKING ALL OVER. THE LINE HAD RUSTED APART. *TR

Structure › BodyCrash
Filed Sep 10, 2014134,652 milesDE

I WAS PARKED ON A SLOPED DRIVEWAY (ABOUT 10 - 15 DEGREES). I STARTED THE ENGINE, STEPPED ON THE BRAKE PEDAL AND TOOK THE CAR OUT OF PARK INTO DRIVE. BRAKE PEDAL WAS NORMAL. I STARTED TO ROLL FORWARD AND WHEN I PUSHED THE BRAKE PEDAL THE CAR DID NOT SLOW. I SLAMMED THE BRAKE PEDAL AND IT WENT ALL THE WAY TO THE FLOOR. AT THIS POINT I WENT OFF THE END OF THE DRIVEWAY ONTO A 45 DEGREE DOWNWARD SLOPED LAWN; THEN INTO A WOODED AREA AT THE TOP OF A RAVINE. I SLAMMED INTO A TREE. THE CAR WAS JUDGED A TOTAL LOSS BY MY INSURANCE COMPANY. I DID NOT GET A BRAKE WARNING LIGHT. THE AIRBAGS DID NOT DEPLOY. THE CAR WAS SERVICED AT A UNION PARK GMC (WILMINGTON, DE) TWO DAYS PRIOR. INCLUDING BRAKE INSPECTION. CAUSE OF BRAKE FAILURE WAS DETERMINED TO BE RUPTURED BRAKE LINE. BOTH FRONT AND REAR BRAKES WERE FAILED. *TR

Service Brakes
Filed Sep 9, 201478,000 milesOH

I WAS APPROACHING AN INTERSECTION WHERE TRAFFIC WAS STOPPED FOR A RED LIGHT. I APPLIED THE BRAKES AND WAS DECREASING SPEED FROM APPROX 35 MPH. AT APPROX.10-15 MPH THE BRAKE PEDAL WENT TO THE FLOOR WITHOUT ANY WARNING OR SENSOR DETECTION AND THE BRAKES FAILED. I HELD THE PEDAL TO THE FLOOR, IMMEDIATELY SHIFTED TO LOW GEAR AND DRIFTED TO THE RIGHT SHOULDER TO AVOID THE STOPPED TRAFFIC. I SLOWLY MOVED THE VEHICLE TO A SAFE PLACE. IN A SHORT DISTANCE THE SERVICE BRAKE SYSTEM WARNING ACTIVATED BUT THERE WAS NO WARNING PRIOR TO FAILURE. THE TRUCK WAS TAKEN TO MY MECHANIC WHERE IT WAS FOUND THAT THE BRAKE LINE ON THE LEFT FRAME RAIL HAD FAILED UNDER PRESSURE DUE TO EXTREME RUST. IT WAS ALSO DETERMINED THAT ALL THE BRAKE LINES, EMERGENCY BRAKE CABLE AND BRAKE PLATES WERE RUSTED FAR IN ADVANCE OF EXPECTATIONS FOR MY MODEL YEAR AND MILEAGE. ALL BRAKE LINES HAVE TO BE REPLACED BECAUSE ANOTHER FAILURE IS CERTAIN IF ONLY THE BLOWN LINE IS REPLACED. I CONTACTED THE DEALERSHIP THAT SOLD AND HAS SERVICED MY VEHICLE AND THEY STATED THAT THERE WAS NO ASSISTANCE OR RECALL FOR RUSTED BRAKE LINES EVEN THOUGH THERE ARE NUMEROUS COMPLAINTS. *TR

Service Brakes, Hydraulic › Foundation Components › Hoses, Lines/Piping, and Fittings
Filed Aug 12, 2014100,000 milesMD

TL* THE CONTACT OWNS A 2003 GMC SIERRA. WHILE DRIVING APPROXIMATELY 30 MPH, THE BRAKE PEDAL SANK TO THE FLOORBOARD WHEN IT WAS DEPRESSED. THE CONTACT HAD TO SHIFT TO A LOWER GEAR TO SLOW DOWN THE VEHICLE AND THE BRAKE SERVICE WARNING INDICATOR ILLUMINATED. THE CONTACT DISCOVERED THAT THE BRAKE FLUID LINES WERE RUPTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

Service Brakes
Filed Aug 11, 2014211,158 milesPA

PULLING OUT OF DRIVEWAY, NO BRAKES. BROKEN CORRODED BRAKE LINE, APPEARS THAT ALL LINES LOOK IN THE SAME SHAPE .LUCKILY THERE WAS NO ONCOMING TRAFFIC. THE HOLE IN THE LINE IS DIRECTLY UNDER THE DRIVER SEAT. *TR

Engine
Filed Jul 16, 201483,502 milesNM

I WROTE GM ON OCTOBER 26, 2013 ABOUT MY 2003 GMC SIERRA DURAMAX DIESEL 6.6L 6L THAT JUST RECENTLY STARTED BILLOWING BLUISH BLACK SMOKE CONSTANTLY FROM THE EXHAUST AND COSTING AN EXORBITANT AMOUNT OF MONEY IN GAS. I TOOK IT TO THE DEALER (QUALITY BY DILORENZO IN ALBUQUERQUE, NEW MEXICO) AND THEY INFORMED ME THAT THERE WAS A BULLETIN ISSUED IN OCTOBER 2006 FOR LEAKING FUEL INJECTORS. THEY DIAGNOSED MY TRUCK WITH THE EXACT FUEL INJECTOR PROBLEM. THE TRUCK ONLY HAS 83,502 MILES ON IT AND I'VE BEEN INFORMED THAT THE NEXT TIME I TAKE IT FOR AN EMISSIONS TEST (A REQUIREMENT IN NEW MEXICO) IT WILL FAIL. I FINALLY SAVED UP ENOUGH MONEY TO GO AN OUTSIDE REPAIR SHOP ON JULY 15, 2014 TO GET MY FUEL INJECTORS REPLACED AND THE TOTAL CAME TO $4763.78. I FOUND OUT THAT THERE WERE TWO STRIPPED BOLTS INDICATING THAT THE FUEL INJECTORS WERE PREVIOUSLY REPAIRED (ADDITIONAL COST OF$12 EACH TO REPLACE THE 8 BOLTS). I CALLED THE ORIGINAL OWNER AND HE TOLD ME THAT THE INJECTORS WERE REPAIRED UNDER THE ORIGINAL BULLETIN (04039) IN JUNE 2005 AT TILLERY MOTORS IN BELEN NM. THEREFORE, THE FUEL INJECTORS WERE NEVER REALLY REPAIRED PROPERLY IN THE FIRST PLACE. I HAVE SPOKE TO ANOTHER WOMEN ([XXX]) AT THE GM CUSTOMER SERVICE CENTER. SHE IS AGAIN ELEVATING THIS ISSUE TO A SPECIALIST UNDER GM ID [XXX] FOR REIMBURSEMENT OF THE TOTAL COST (STANDARD 24-48 HOUR CALL BACK). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

20 of 206 complaints, reproduced as filed.

Across model years

Worst on record: 1999
YearComplaintsRecallsFiresDeathsAssessment
201761010Routine
20166210Routine
201553610Routine
20141011220Do not drive
201339310Routine
201229220Routine
201143200Routine
201034120Routine
200937100Routine
200868200Routine
200759220Routine
200653630Routine
20051171120Routine
20041881050Routine
2003 — this page206912Fatalities reported
2002249720Above average
2001264725Fatalities reported
20004431232Fatalities reported
1999600921Fatalities reported
1998190080Routine
1997238050Above average
1996246230Above average
1995261600Above average
1994190320Routine
199372310Routine
199230420Routine
199112200Routine
199018220Routine

Compare every Sierra year →

Reading this record

2 deaths reported in complaints filed with NHTSA.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: May 11, 2009. Source: NHTSA Office of Defects Investigation.