Page 4 of 5 · complaints 151–200 of 206

2003 GMC Sierra complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2003 record →

Steering
Filed Feb 17, 200518,063 milesCA

WHEN TURNING IN EITHER DIRECTION A RATTLING NOISE WAS PRODUCED FROM THE STEERING WHEEL. THE DEALER REPLACED THE STEERING SHAFT WHICH HAD MALFUNCTIONED. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB *TC

Steering
Filed Feb 6, 200531,500 milesCO

CONTINUED PROBLEMS WITH INTERMEDIATE SHAFT. CLUNKING NOISE AND STEERING WHEEL PULSE PRESENTS A DRIVING HAZARD. GM NEEDS TO FIX THE PROBLEM AS THE CURRENT TSB ONLY PROVIDES A TEMPORARY REMEDY. *JB

Steering
Filed Jan 25, 2005OH

I HAVE EXPERIENCED SIGNIFICANT VIBRATION WHEN I STEER MY 2003 GMC SIERRA PICK UP TRUCK. THE VIBRATION IS DISTRACTING AND I WAS WORRIED THAT THERE MAY BE A SERIOUS PROBLEM SO I TOOK IT INTO THE GMC DEALER TO BE LOOKED AT. THEY TOLD ME THAT IT WAS A PROBLEM WITH THE INTERMEDIATE STEERING SHAFT AND THAT IT IS NOT A SAFETY ISSUE. HOWEVER, I FEEL THAT ANY PROBLEMS WITH THE INTERMEDIATE STEERING SHAFT IS A SAFETY CONCERN BECAUSE IF IT WAS TO FAIL WHILE I WAS DRIVING THE RESULTS COULD BE CATASTROPHIC. THE VIBRATION ALSO CREATES UNNECESSARY DISTRACTION, WHICH IS ALSO A SAFETY CONCERN. THE DEALER AND GMC CUSTOMER SERVICE HAVE INFORMED ME THAT THERE ARE 200,000 INTERMEDIATE STEERING SHAFTS ON BACK ORDER - SO THERE IS OBVIOUSLY A WIDESPREAD PROBLEM. THEY TOLD ME IT COULD BE 3 MONTHS BEFORE I COULD GET THIS REPLACED. MY TRUCK IS ONLY 1 1/2 YEARS OLD WITH 52,000 MILES. THERE CURRENTLY IS NO RECALL. I HAVE FILED A COMPLAINT WITH GMC (SERVICE REQUEST # 1-304994219), BUT I DO NOT THINK THERE RESPONSE WAS ADEQUATE. THEY BASICALLY TOLD ME THAT I WOULD HAVE TO WAIT UNTIL THE SHAFTS WERE READY AND THAT THEY ARE CURRENTLY NOT PERFORMING THIS WORK UNDER A RECALL. THERE LACK OF CONCERN WAS TROUBLING AND I DO NOT WANT TO TRUST MY FAMILIES SAFETY TO A CUSTOMER SERVICE AGENT, WHICH HAS BEEN DIRECTED ON WHAT TO SAY. I HAVE NOT HAD AN ACCIDENT OR INCIDENT RESULTING FROM THIS PROBLEM YET, BUT I DO NOT FEEL COMFORTABLE DRIVING THE VEHICLE IN THIS CONDITION. *NM

Steering › Hydraulic Power Assist System
Filed Jan 15, 20051,500 milesCA

2003 GMC SIERRA CREWCAB 4X4 LONG BED 8.0LT. (1) I HAVE A PROBLEM WITH THE POWER STEERING SYSTEM THAT WHEN I AM AT IDLE, STOPPED OR SITTING WITH MY FOOT OFF THE BREAKS I CAN HARDLY TURN THE WHEEL. ONLY WHEN I MOVE THE VEHICLE SOME CAN I THEN TURN THE WHEEL AND STILL IT CAN BE DIFFICULT. (2) THE DEALER HAS REPLACED THE HYDROBOOST SYSTEM IN AN EFFORT TO REMEDY THE PROBLEM. I HAVE BROUGHT IT BACK TO THE DEALER TWICE FOR THE SAME PROBLEM AND BOTH TIMES WHEN I PICKED IT UP IT STILL HAD THE SAME PROBLEM SITTING RIGHT THERE IN THE DEALERSHIP. (3) THIS PROBLEM I BELIEVE IS IN THE POWER STEERING PUMP NOT HAVING SUFFICIENT FLOW TO HANDLE THE FRICTION THE TIRES CREATE AT STOPPED OR SLOW MOVEMENT. MAYBE A HIGHER FLOW UPGRADE PUMP IS IN ORDER HERE BUT THE DEALERSHIP TOLD ME NOT TO BRING IT BACK ANYMORE FOR THIS AS THERE IS A REMEDY COMING OUT SOON. I HAVE BEEN WAITING FOR A YEAR NOW WITH THE PROBLEM GETTING WORSE AND NO RECALL BEING ISSUED. *NM

Steering › Gear Box › Shaft Sector
Filed Jan 10, 200522,000 milesUT

AT ABOUT 20,000 MILES I STARTED HEARING A SLIGHT KNOCKING NOISE IN THE STEERING WHILE SLIGHTLY TURNING TO THE RIGHT, AND WHILE HITTING MINOR BUMPS IN THE ROAD. NOW AT ABOUT 22,500 MILES IT CONTINUES TO GET WORSE. BEING A FORMER MECHANIC I CHECKED IT OUT AND FOUND THE UPPER STEERING SHAFT U-JOINT, BY THE FIREWALL, TO BE THE CAUSE. I CALLED THE DEALER AND TALKED TO THE PARTS DEPARMENT. THE PARTS GUY SAID IT IS A COMMON PROBLEM AND YOU HAVE TO REPLACE THE COMPLETE SHAFT AND U-JOINTS. "THERE ARE ABOUT 400,000 ON BACK ORDER." IT WILL TAKE MONTHS TO GET IT IN. THE SERVICE MANAGER SAID THERE IS NO RECALL ON THE PROBLEM AT THIS TIME. WHY NOT NHTS, WITH THIS MANY NEEDING TO BE REPLACED.*AK

Steering › Gear Box › Shaft Sector
Filed Dec 21, 200411,000 milesMD

THE STEERING COLUMN EXPERIENCED A CRACKING NOISE WHILE DRIVING 1-25 MPH, AND WHILE MAKING TURNS. VEHICLE WAS TAKEN TO THE DEALER, WHO REPACKED THE STEERING COLUMN WITH GREASE. AFTER 22,000 MILES THE PROBLEM RECURRED. VEHICLE WAS TAKEN BACK TO THE DEALER. THE DEALER INFORMED CONSUMER THAT THE STEERING SHAFT WAS TOO SHORT, AND THEY NEEDED TO ORDER A NEW SHAFT. CONSUMER WAS WAITING FOR THE PART.*AK......CONSUMER CLAIMED THAT IF THIS SHORT SHAFT IS WORKING UP AND DOWN, CONNECTED TO STEERING BOX, THEN TO TIE RODS, MEANS EVERYTHING IS MOVING. CONSUMER WA SCONCERNED THAT THIS WAS A SAFETY ISSUE. *AK

Service Brakes, Hydraulic › Foundation Components › Disc › Pads
Filed Dec 10, 200450,492 milesPA

THE BRAKE PADS FELL OFF. AS A RESULT THE ROTORS WERE RUINED AND NEEDED TO BE REPLACED. *AK *NM

Power Train › Automatic Transmission
Filed Nov 3, 2004150 milesNJ

I HAVE A 2003 GMC SIERRA PICKUP.MY PROBLEM IS THE TRANSMISSION DOES NOT WORK PROPERLY.I HAD 150 MILES ON THE VEHICLE WHEN THE TRANS BLEW,NOW A CLUNKLING NOISE EVERY TIME THE VEHICLE SHIFTS.GM CALLS THIS A DOWNSHIFT CLUNK NOISE AND HAS ISSUED A TSB REQUESTING DEALERS NOT TO ATTEMPT REPAIR.THIS IS A LOUD CLUNK WHICH SLAMS INTO THE DIFFERENTIAL.I HAVE CONTACTED GM TO NO AVAIL ETC RUNAROUND. IS THERE ANY PLACE TO GET HELP FOR ME AND POSSIBLY MANY OTHERS?*AK

WheelsCrash
Filed Oct 26, 2004MO

CONSUMER WAS TRAVELING 70 MPH, AND WAS UNABLE ABLE TO MAINTAIN CONTROL OF THE VEHICLE. IT CRASHED INTO DITCH. BOTH FRONTAL AIR BAGS DID NOT DEPLOY. NO INJURIES REPORTED. THE VEHICLE WAS TOWED TO THE DEALER. CONSUMER HAD AFTER MARKET PRODUCT FOOSE WHEEL. WHILE DRIVING PASSENGER'S SIDE WHEEL SHEARED OFF. THIS CAUSED THE ACCIDENT. VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION. *AK

Structure › Body › Tailgate › Hinge and Attachments
Filed Oct 20, 2004NC

NHTSA RECALL 04V129000 SUBJECT: TAILGATE SUPPORT CABLE. THE DEALER REFUSED TO HONOR THE RECALL BECAUSE THE TAILGATE CABLES WERE NOT BROKEN. *JB

Steering
Filed Oct 19, 2004TX

STEERING PROBLEMS ON MY 2003 GMC SIERRA 1500HD. IT MAKES A "CLUNK" SOUND WHEN TURNING. IT HAS BEEN TO THE SHOP 4 TIMES. THE LAST TIME THEY INSTALLED AN RE-ENGINEERED STEERING COLUMN, BUT PROBLEMS STILL PERSISTS. *AK

Structure › Body › Tailgate › Hinge and Attachments1 injured1 killed
Filed Oct 11, 2004OH

I AM AN ATTORNEY IN AKRON, OHIO AND I REPRESENT THE FAMILY OF A MAN THAT DIED AND A MAN WHO SUFFERED SERIOUS BRAIN INJURIES WHILE RIDING ON THE TAILGATE OF A 2003 GMC SIERRA WHEN THE TAILGATE STRAPS BROKE. *NM

Power Train › Automatic Transmission
Filed Oct 8, 200419,000 miles00

I DRIVE A 2003 GMC SIERRA AND THERE IS A TRANSMISSION PROBLEM IT MAKES THE DRIVING VERY DANGEROUS ESPECIALLY AT HIGHWAY. SPEED. THE VEHICLE CANNOT STAY STRAIT IT EITHER PULLS TO THE LEFT OR TO THE RIGHT. THE FEEL OF THE VEHICLE ISN'T RIGHT LIKE IF ITS DOG TRACKING. THERE ARE CLONKING AND TICKING SOUNDS COMING FROM THE TRANSMISSION JUST FROM SHIFTING FROM DRIVE TO REVERSE,REVERSE TO DRIVE...PARK. WHILE DRIVING WHEN ENGAGING THE PASSING GEAR SOMETIMES YOU HEAR THAT CLONKING SOUND LIKE IF THERE WAS A SLACK IN THE TRANSMISSION. I HAD THIS VEHICLE SINCE JULY 2004 AND SINCE THEN I'VE BEEN TO THE DEALERSHIP A NUMBER OF TIMES EVERYTIME THEY SAID THAT EVERYTHING WAS OK AND SHOWED ME PAPERWORK STATING FROM GM CANADA THAT CLONKING, TICKING ETC. ETC. WERE NORMAL OPERATION OF THE TRANSMISSION. IT CANT BE CAUSE I HAD A 2001 GMC TRUCK WHICH I TRADED FOR, THAT DROVE LIKE A TRUCK THIS ONE I HAVE NOW DRIVES LIKE A TANK. EVERY HOLE OR CRACK IN THE ROAD I CAN FEEL WHEN I HIT A SMALL HOLE OR A DIP IN THE PAVE THE VEHICLE WANTS TO DOG TRACK MOST OF THE TIME THE TRUCK PULLS TO THE LEFT, WHEN IT DOES THERE IS A SLIGHT VIBRATION YOU CAN FEEL FROM THE ACCELERATOR OR THE BRAKE. THIS VEHICLE I FIND IS A ACCIDENT WAITING TO HAPPEN. ITS A BIG VEHICLE AND TO SWERVE SIDE TO SIDE SCARES OTHER VEHICLES ON THE HIGHWAY, WHICH PUTS EVERYBODY AT RISK EVERYTIME I'M ON THE ROAD. FROM ALL THESE COMPLAINTS I DID TO GM STILL TODAY THEY TELL ME AND SHOW ME PAPERWORK FROM GM TECH LINE. STATING THAT EVERYTHING IS NORMAL

Suspension › Rear
Filed Sep 8, 20044,486 milesTX

PASSENGER'S SIDE REAR SUSPENSION VIBRATED WHILE DRIVING AT ANY SPEED, RESULTING IN THE PASSENGER SIDE TIRE DEVELOPING BULGES. PASSENGER'S SIDE TIRE WAS REPLACED, AND THE OTHER TIRES WERE ROTATED. THE FAILURE RECURRED ON PASSENGER'S SIDE REAR TIRE.*AK

Power Train › Automatic Transmission
Filed Aug 26, 2004IN

AFTER DRIVING OVER ABOUT 40 MILES AT HIGHWAY SPEED THE TRANSMISSION WILL BEGIN SLIPPPING IN OD. RPM SLOWLY CLIMBS TO ABOUT 3200 (NORMALLY 2100 AT HIGHWAY SPEED) WITH NO CHANGE IN VEHICLE SPEED, AND EVENTUALLY THE 'TRANSMISSION HIGH TEMPERATURE' WARNING APPEARS ON THE DASHBOARD DISPLAY. SHIFTING TO NEUTRAL AND ALLOWING THE ENGINE TO IDLE FOR ABOUT 20 SECONDS AND THEN RETURNING TO DRIVE WILL TEMPORARILY CLEAR THE PROBLEM, BUT IT SOMETIMES RETURNS.*AK

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Aug 16, 20047,700 milesPA

WHILE DRIVING AT ANY SPEED, AND APPLYING THE BRAKES THERE WAS EXTENDED STOPPING DISTANCE. THE ROTORS WERE RUSTED AND WORE OUT PREMATURELY AT 7,700 MILES. THE FLOOR MANAGER AY THE DEALERSHIP INDICATED TO THE CONSUMER THIS WAS A MANUFACTURER'S DEFECT. THE MANUFACTURER WAS CONTACTED AND TO THIS DATE HAD NOT RESPONDED. *AK

Structure › Body › Tailgate › Hinge and Attachments
Filed Jul 29, 2004AL

WHILE DRIVING 35 TO 40 MPH THE FOUR-WHEELER WHICH WAS ON THE BED OF THE VEHICLE FELL OFF. CONSUMER PULLED OFF THE ROAD TO INSPECT THE DAMAGE, AND NOTICED THAT BOTH TAILGATE CABLES SNAPPED OFF, WHICH CAUSED THE TAILGATE TO FAIL. CONSUMER TOOK VEHICLE AND THE FOUR-WHEELER TO THE DEALERSHIP FOR INSPECTION; HOWEVER, THE DEALERSHIP WILL NOT INSPECT THE VEHICLE.*AK

Power Train › Automatic Transmission
Filed Jul 28, 2004GA

I PURCHASED MY 2003 GMC SIERRA Z71 IN AUG. 2003. IN DECEMBER 2003, WHILE PULLING A TRAVEL TRAILOR, THE SERVICE 4-WD LIGHT CAME ON AND THE TRUCK FELT AS IF IT HAD BEEN SHIFTED INTO NEUTRAL.I MANAGED TO GET THE TRUCK TO THE SIDE OF THE ROAD AND READ THE OWNERS MANUAL CONCERNING THE LIGHT. I TURNED THE TRUCK OFF AS THE BOOK SAID AND THEN RESTARTED. THE LIGHT STAYED ON, BUT THE TRUCK DID GO IN GEAR. SINCE THIS TIME, WHEN I PULL THE TRAILOR FOR A LONG PERIOD OF TIME, THE TRUCK WILL AGAIN FEEL AS IF IT IS IN NEUTRAL. I HAVE TO PUT THE TRUCK INTO 2ND OR 1ST GEAR TO GET THE TRANSMISSION TO ENGAGE. THE 4WD LIGHT COMES ON WITH OR WITHOUT THE TRAILOR HOOKED UP AND HAS BEEN CHECKED SEVERAL TIMES BY THE DEALER. THEY HAVE REPLACED THE SWITCH BUT THIS HAS NOT CORRECTED THE PROBLEM. THE TRANSMISSION SHIFTS SO HARD IT FEELS AS IF THE BACK END OF THE TRUCK WILL FALL OUT. I WAS TOLD THIS IS NORMAL OPERATION. SOMETHING NEEDS TO BE DONE TO CORRECT THIS PROBLEM AS THIS IS A HUGE SAFETY ISSUE. NO ONE CAN FEEL COMFORTABLE DRIVING DOWN A ROAD AND NEVER KNOWING IF YOU WILL BE HIT FROM BEHIND DUE TO THIS TRUCK STALLING FOR NO REASON. *AK

Engine and Engine Cooling › Engine
Filed Jul 27, 20043,000 milesCA

OIL LEAK AT REAR OF THE ENGINE. THE DEALEARSHIP REPLACED THE INTAKE MANIGOLD GASGETTWICE, AND REPLACED THE VALVE COVER GASGET, TWICE. THE TRUCK HAS BEEN TAKEN INTO THE DEALERSHIP FIVE TIMES FOR THIS PROBLEM.*AK

Tires
Filed Jul 23, 2004OH

REFUND REQUEST FOR THE PURCHASE OF MICHELIN TIRE EQUIPMENT THAT REPLACED THE VEHICLE'S ORIGINAL STEEL TEX TIRES. *MR THE CONSUMER WAS CONCERNED WHEN HE FOUND THAT THE VEHICLE WAS EQUIPPED WITH FIRESTONE STEELTEX TIRES. *SC *JB

Power Train › Automatic Transmission
Filed Jul 18, 20041,300 milesID

I HAVE A 2003 GMC SIERRA 1500. AT 1300 MILES, I LOST A FITTING THAT CONNECTS THE TRANSMISSION LINE TO THE RADIATOR FOR THE TRANNY COOLER AND THE TRANSMISSION WAS DESTROYED. A REBUILT TRANSMISSION WAS PUT IN MY PICKUP. I NOW HAVE 32000 MILES ON IT AND THE TRANSMISSION SEEMS TO "DOUBLE" SHIFT BETWEEN 2ND AND 3RD GEAR. I'VE HAD MY TRUCK IN THE SHOP 5 TIMES TO DIAGNOSE THIS PROBLEM. THE DEALERSHIP CANNOT REPRODUCE/FIND THE ISSUE. THE PRESSURE CONTROL SOLENOID WAS REPLACED ABOUT 4 DAYS AGO. THE TRANSMISSION IS STILL ACTING UP.

Service Brakes, Hydraulic
Filed Jun 27, 200417,749 milesME

MUST APPLY GREAT AMOUNT OF PEDAL EFFORT TO STOP, PEDAL FEELS LIKE SPONGE, AUTO DEALER SAYS THERE`S NO PROBLEM, ALSO DEALER SAYS RECALL #04004 DOSN`T APPLY TO MY TRUCK. *JB

Vehicle Speed Control
Filed Jun 14, 2004300 milesAL

WHEN DRIVING THE VEHICLE WITH THE CRUISE CONTROL ON THE VEHICLE SURGED FORWARD THEN DECELERATED BACK TO ITS ORIGINAL SPEED AFTER 3 TO 4 SECONDS. THE CONSUMER HAD MADE CONTACT WITH THE DEALERSHIP. *JB WHEN THE VEHICLE WAS EMPTY, THEN IT WOULD WORK AS IT SHOULD. IF A TRAILER WAS HOOKED WITH 400 LBS, THE CRUISE CONTROL WOULD GO FROM 1500 RPM TO 45 OR 4600 RPM'S FOR ABOUT 3 TO 4 SECONDS, THEN DROP DOWN TO 2600 RPM OR 3500 RPM'S DEPENDING ON THE HILL THE DRIVER WAS GOING UP AND WOULD STAY THAT RPM UNTIL THE DRIVER WAS AT THE TOP. THREE DEALERS SUGGESTED THAT THEY COULDN'T REMEDY THE PROBLEM. *SC *JB

Seat Belts
Filed Apr 19, 2004100 milesMI

2003 GMC SIERRA 2500HD CREW CAB CLOTH SPLIT BENCH: THE SHOULDER HARNESS SEATBELTS ON ALL THREE PASSENGER SEATS WILL LOCK UP DURING NORMAL CRUISE (NO SUDDEN STOPS OR YANKS ON THE BELTS), AND WILL CONTINUE TO GET TIGHTER AND TIGHTER UNTIL THE OCCUPANT MUST UNBUCKLE THE SEATBELT AND LET IT COMPLETELY RETRACT BEFORE IT CAN BE RE-BUCKLED. THIS WILL OCCUR ON NEARLY EVERY TRIP IN THE VEHICLE, AND HAS OCCURRED SINCE IT WAS NEW. THIS IS MORE THAN AN ANNOYANCE, IT IS A SAFETY HAZARD SINCE THE PASSENGERS MUST UNBUCKLE THEIR SEAT BELTS IN A MOVING VEHICLE. THE DEALER (JIM WALDRON GMC, DAVISON MI) CLAIMS IT IS SIMPLY A DESIGN FLAW AND THEY CAN DO NOTHING TO CORRECT IT. THEY SAY THAT "EVERYONE" WITH A 2003 SIERRA IS COMPLAINING ABOUT IT. THIS PROBLEM NEVER OCCURS ON THE DRIVER SIDE SEAT BELT. I AM SERIOUSLY CONCERNED FOR THE SAFETY OF MY PASSENGERS IN THIS VEHICLE THAT IS DESIGNED TO CARRY MANY PASSENGERS.*AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Feb 19, 200421,000 milesFL

WHEN THE ABS BRAKES WERE PRESSED HARD THE STEERING LOCKED AND MADE IT DIFFICULT TO CONTROL THE STEERING WHEEL. THE CONSUMER CONTACTED THE MANUFACTURER, AND INFORMED CONSUMER THAT IT WAS THE CHARACTERISTIC OF VEHICLE. THE DEALERSHIP MECHANIC WILL NOT REPAIR VEHICLE BASED ON INFORMATION FROM MANUFACTURER. *AK THE ANTI-LOCK BRAKES EXPERIENCED EXTENDED STOPPING DISTANCE AND CAUSED THE VEHICLE MINOR DAMAGE AS THE CONSUMER ATTEMPTED TO AVOID AN ACCIDENT. THE DEALER SUGGESTED THAT THERE WAS NO PROBLEM. THE EDGES OF THE SEAT WERE WORN. *SC

Power Train › Driveline › Universal Joint
Filed Feb 10, 20042,800 milesTN

2003 GMC SIERRA MANUAL TRANSMISSION - SLOP OR CLUNK IN DRIVE TRAIN.. *AK

Service Brakes, Hydraulic
Filed Jan 16, 2004NY

ON 7 SEPARATE OCCASIONS THE ABS WARNING LIGHT ILLUMINATED AND REMAINED ON. THE SERVICE BRAKE SYSTEM MESSAGE ALSO ILLUMINATED ON THE DASH. THE BRAKES ROTORS FAILED. THE DEALERSHIP INDICATED THAT THIS WAS DUE TO THE ASBESTOS BRAKE PADS BEING USED. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NM

Power Train
Filed Jan 15, 2004CA

ON FEBRUARY 18, 2003 I PURCHASED A NEW 2003 TRUCK THE TRUCK CAME WITH THE SERVICE LIGHT ON. WHEN DRIVING THE 4X4 WHEEL LIGHT WOULD COME ON AS IF THE TRUCK WAS IN 4 WHEEL DRIVE. THE LIGHT WOULD GO OFF AFTER STOPPING AND SHUTING THE TRUCK OFF FOR AT LEAST 15 MINUTES. I WENT TO THE DEALER AND THEY SAID THERE WAS NO FIX AT THIS TIME AND THEY GAVE ME A SERVICE BULLETIN, FILE IN SECTION:4-DRIVELINE AXLE BULLETIN NO:03-04-21-001 DATE: FEBRUARY, 2003. I WAS TOLD THAT IF I WAS WORRIED ABOUT THE 4X4 ENGAGING ON ITS OWN WHILE DRIVING THE ONLY THING THEY COULD DO WAS TO DISENGAGE THE 4X4 WHEEL DRIVE AT THIS TIME.I NEED TO HAVE THE USE OF THE 4X4 WHEEL DRIVE AS I OWN A LARGE CONCRETE CONSTRUCTION COMPANY AND USE MY TRUCK ALL DAY LONG ON JOBSITES. I LEFT THE DEALER NOT KNOWING WHAT TO DO. I WAS WORRIED ABOUT DAMAGING THE 4X4 UNIT EVEN MORE ON MY NEW TRUCK. SO TWO WEEKS LATER I WAS TIRED OF WORRYING, SO I TOOK THE TRUCK BACK TO THE DEALER AND THEY DISENGAGED THE 4 WHEEL DRIVE. THE SERVICE 4X4 WHEEEL LIGHT IS STILL ON AT THIS TIME. I ALSO FILED A COMPLAINT WITH GMC ON 3/27/03 #1-85090755. I HAVE NOT HEARD FRON THE DEALER IN ONE MONTH.

Power TrainFire
Filed Jan 15, 20042,184 milesNE

ON MAY 31ST, THE REAR END DIFFERENTIAL ASSEMBLY EXPLODED SENDING THE PINON THRU THE HOUSING AND THE REAR AXLE CAUGHT ON FIRE. THE TRUCK WAS IN THE SHOP (PERRY CHEVEROLET, INC., COLUMBIA, MO)UNTIL 6-9-03. WHEN I ARRIVED IN BOZEMAN, MT ON 7-2-03 I WAS HAVING PROBLEMS WITH THE WIRING. THERE WAS A FIRE WHEN I PLUGGED THE RV ELECTRICAL PLUG INTO THE TRUCK'S TRAILER PLUG. THERE WAS ALSO A BLOWN REAR TAIL LIGHT BULB. IN BOZMAN, THEY REPLACED THE COMPLETE WIRING HARNESS, THE TOW RECEPTACLE AND 2 FUSE KITS. IT WAS THE OPINION OF THE SHOP IN BOZEMAN (J.C.BILLION, GMC) THAT THE WIRING DAMAGE WAS PART OF THE ORIGINAL FIRE AND DIFFERENTIAL ASSEMBLY DAMAGE. ALTHOUGH GMC PAID FOR MY OUT OF POCKET EXPENSES AND FOR THE WARANTY WORK, I AM LEFT TO WONDER WHAT WILL HAPPEN NEXT AND JUST HOW SAFE AM I GOING TO BE IN THIS TRUCK? I SELECTED A TRUCK BIGGER THAN WHAT I NEEDED AT THE CURRENT TIME, THINKING THAT IF I REPLACED MY TRAVEL TRAILER IN THE FUTURE, I WOULD NOT HAVE TO TRADE TRUCKS ALSO.

Engine and Engine Cooling › Engine
Filed Jan 9, 2004175 milesCA

ENGINE CHECK LIGHT KEPT COMING ON. THE EGR VALVE WAS STUCK IN THE OPEN POSITION AND WILL NOT CLOSE. CONSUMER WAS TOLD NOT TO PANIC, AND TO DRIVE WITH THE ENGINE CHECK LIGHT CONTINUOUSLY ON.*AK

Power Train › Driveline › Differential Unit
Filed Dec 31, 20031,654 milesIL

I OWN A 2003 GMC SIERRA 1500 Z71 OFF ROAD TRUCK. I'VE HAD IT IN THE SHOP FOUR TIMES NOW DUE TO THE SAME PROBLEM. THE PROBLEM CONSISTS OF EXCESSIVE PLAY/BACKLASH IN THE REAREND/DIFFERENTIAL ACCORDING TO THE DEALER. THIS EXCESSIVE PLAY/BACKLASH IS CAUSING THE TRUCK TO JERK AFTER SHIFTING FROM FIRST TO SECOND AND SECOND TO THIRD GEARS. THE DEALER AND MANUFACTURER SAY THIS IS NORMAL ACCORDING TO GM SPECS. AT ONE POINT, WHILE SITTING AT A TRAFFIC LIGHT, I PROCEEDED TO ACCELERATE AFTER THE LIGHT TURNED GREEN AND THE TRUCK DIDN'T GO ANYWHERE, BUT AFTER A FEW SECONDS THE TRUCK SLAMMED INTO GEAR AND SPUN THE REAR TIRES. THIS PROBLEM SEEMS TO HAVE BEEN CORRECTED AFTER REPLACING THE TRANSMISSION CONTROL SOLENOID FOR NOW, BUT THE CONSTANT JERKING OF THE REAREND/DIFFERENTIAL SEEMS TO BE WORSENING. WHEN DISCUSSING THIS PROBLEM WITH THE DEALERS SERVICE MANGER AND NOW FINALLY WITH THE GENERAL MANGER, THEY STILL SAY THIS IS NORMAL AND HAS BEEN FOR ALL 2000 THROUGH 2004 GMC SIERRA'S. THAT'S INTERESTING, BECAUSE I OWNED TWO 2000 GMC TRUCKS IN THE PAST AND NEITHER ONE OF THEM EXPERIENCED THESE PROBLEMS.

Unknown or Other
Filed Dec 11, 2003374 milesGA

THE PASSENGER SIDE CLIMATE CONTROL WOULD RECEIVE AN IMPROPER VOLTAGE READING. THE SYSTEM WOULD TURN TO ITS PRESET DEFAULT SETTINGS. (ON FULL HEAT) IT WAS THEN NECESSARY TO STOP THE VEHICLE, TURN OFF THE IGNITION SYSTEM. THIS WILL ALLOW THE CLIMATE CONTROL SYSTEM TO RESET ITS SELF. THIS HAPPENED ONLY ONE TIME PER DAY. (NOT ALWAYS AT THE START OF THE DAY.) TROUBLESHOOTING THIS SYSTEM WAS A TIME CONSUMING PROCESS. (5 TRIPS TO THE SHOP JUST FOR THIS) TO FIX THIS THE PASSENGER SIDE CLIMATE CONTROL SYSTEM WAS REPLACED. (THIS REQUIRED 4 DAYS) TOTAL TIME TO TROUBLESHOOT AND REPAIR WAS 4 WEEKS.*AK

Seat Belts › Rear/Other
Filed Dec 1, 2003NM

I OWN A 2003 GMC SIERRA CREW CAB TRUCK. THE REAR SEATBELTS LOCK UP AND RESTRAIN MY ADULT PASSENGERS TO THE POINT OF DISCOMFORT. WHEN THE PASSENGERS TRY TO PULL OUT AND RELEASE THE LOCKING MECHANISM, THE SEATBELT RATCHETS EVEN TIGHTER ALLOWING NO MOVEMENT WHATSOEVER. THE SEATBELTS LOCK UP WHILE DRIVING AROUND TOWN AND MORE SO ON THE HIGHWAY DURING ROADTRIPS. THE RESULT IS THAT MY ADULT PASSENGERS REFUSE TO WEAR THESE BELTS. I HAVE HAD THESE BELTS REPLACED ONCE ALREADY. I TOOK THE OPPORTUNITY TO VISIT SEVERAL DEALERSHIPS, AND INQUIRED ABOUT THIS ISSUE. I WAS TOLD THAT THERE IS A PROBLEM WITH GM'S BELTS, BUT AS OF NOW ALL THE DEALERSHIPS ARE DOING IS REPLACING THE BELTS FOR CUSTOMERS, YET THE PROBLEM PERSIST. IT IS MY OPINION THAT THESE BELTS WERE DESIGNED FOR CAR SEATS NOT ADULT PASSENGERS.*AK

Power Train › Automatic Transmission
Filed Nov 17, 2003TN

2003 GMC SIERRA SLT Z71 EXTENDED CAB, 13000 MILES. TRANSMISSION SHIFTS SLOWLY AND SLIPS BETWEEN 1ST AND 2ND. DRIVETRAIN VERY VERY NOISY BETWEEN UP AND DOWN SHIFTS. KNOCKING IN STEERING WHEEL. *LA

Engine and Engine Cooling › Engine
Filed Nov 15, 20033,500 milesMI

EXCESSIVE ENGINE NOISE ON MY NEW GMC SIERRA 1500 SERIES 4X4 PICKUP TRUCK. I WAS TOLD AT 5000 MILES ON MY FIRST OIL CHANGE THAT THE ENGINE SOUND WAS "NORMAL" AND THEY ALL SOUND LIKE THAT. THE DEALER, MARTIN GMC IN FENTON, MICHIGAN MADE THAT ASSERTION. *LA

Vehicle Speed Control
Filed Nov 5, 2003NV

WHEN USING FEATURE "FLY BY WIRE THROTTLE" THE ACCELERATOR CANNOT BE CONTROLLED.*MR WHEN ENCOUNTERING ANYTHING MORE THAN THE SLIGHTEST BUMP OR VARIATION IN THE ROAD OR ON THE HIGHWAY, IT WAS IMPOSSIBLE TO KEEP CONSTANT PRESSURE ON THE ACCELERATOR. WHEN THE VEHICLE WENT OVER A BUMP ETC. ACTION WAS UNABLE TO BE CONTROLLED AND THE ACCELERATOR WAS SEVERELY DEPRESSED WHICH CAUSED AN INCREASE IN SPEED AND THEN A VOLUNTARY RELEASE OF THE ACCELERATOR, EVEN WHEN THE CONSUMER KNEW HE WAS APPROACHING A BUMP, HE WAS UNABLE TO CONTROL THE ACCELERATOR. *TS *JB

Power Train › Transfer Case (4-wheel Drive)
Filed Oct 8, 20035,000 milesOK

WHEN THE 4 WHEEL DRIVE LIGHT ILLUMINATES ON THE DASHBOARD VEHICLE FAILS TO ACCELERATE. THIS IS CAUSED BY THE TRANSFER CASE ENCODER MOTOR LOCKING IN 4 WHEEL DRIVE. DEALERSHIP REPLACED THE PART, BUT CAUSE OF THE FAILURE IS UNDETERMINED.*AK

Steering
Filed Sep 29, 2003FL

WHILE DRIVING DRIVER CAN FEEL KNOCKING IN THE STEERING WHEEL. DEALER HAD TO REPLACE A PART IN THE LOWER STEERING UNIT, BUT DID NOT INFORM THE CONSUMER OF THE PARTS NAME. *AK

Power Train › Automatic Transmission
Filed Sep 29, 20033,000 milesNV

WHILE DRIVING AT ANY SPEED VEHICLE HAS A PROBLEM SHIFTING INTO A GEAR. WHEN THE GEAR IS CHANGING THERE IS A HARD THUMP/A BRIEF HESITATION BEFORE THE GEAR ACTUALLY GOES IN TO THE PROPER POSITION. VEHICLE HAD BEEN TO THE REPAIR SHOP FIVE TIMES FOR THIS SAME PROBLEM, BUT PROBLEM STILL PERSISTS. DEALER AND MANUFACTURER HAVE BEEN NOTIFIED OF THE PROBLEM.*AK

Power Train › Automatic Transmission
Filed Sep 5, 20034,700 milesWI

I OWN A 2003 GMC SEIRRA 4X4 SLE (EXT) CAB AND THE TRANSMISSION IS VERY JERKY BETWEEN FIRST AND SECOND GEAR AND BETWEEN SECOND AND THIRD GEAR ALSO , BUT AT TIMES THERE IS A CLUCK NOISE BETWEEN SECOND AND THIRD GEAR. WHICH SOUNDS LIKE A UNIVERSAL JOINT THAT IS BAD.FIRST TIME I TOOK IT TO THE DEALER THEY SAID THEY COULDN'T REPRODUCE THE PROBLEM. SECOND TIME THEY CHANGE THE PRESSURE CONTROL SOLENOID IN THETHE VALVE BODY, FILTER, AND FLUID IN TRANSMISSION. IT WORKED GREAT FOR @ TWO WEEKS AND NOW IT'S BACK. THERE IS A PROBLEM HERE . TWO FRIENDS AT WORK HAVE THE SAME PROBLEMS WITH THERE 2003 GMC'S AND CHEVY'S TRUCKS.*AK

Power Train › Automatic Transmission
Filed Aug 28, 200320 milesTX

2003 GMC SIERRA, 7000 MILES AUTOMATIC TRANSMISSION IS JERKY. VERY POOR PERFORMANCE. SERVICE DEPARTMENT REFUSES TO ACKNOWLEDGE THE PROBLEM. I KNOW FOR A FACT THIS IS FAIRLY WIDESPREAD. WHAT CAN THE DEALER DO ABOUT IT?

Vehicle Speed Control › Accelerator Pedal
Filed Aug 17, 2003CA

POOR THROTTLE RESPONSE. DRIVE BY WIRE THROTTLE. ENGINE HAS NO RESPONSE UNTIL 2000 PLUS RPMS. OUR 1999 YUKON,AND PREVIOUSLY OWNED 1996 SIERRA RESPONDED IMMEDIATLY TO THROTTLE INPUT,UNLIKE OUR NEW GMC. AS THE CORVETTE HAS A DRIVE BY WIRE SYSTEM,THIS SHOULD HAVE BEEN SORTED OUT LONG AGO. AS INSTALLED,THIS SYSTEM MAKES IT A HAZARD TO PASS SLOWER VEHICLES BECAUSE YOU HAVE TO ANTICIPATE WHEN THE THING WILL WORK. VEHICLE GOING BACK TO DEALER FOR REMEDY.*AK

Engine and Engine Cooling › Engine
Filed Aug 15, 2003CA

WHEN AT A STOP, THE VEHICLE VIBRATED AND MADE NOISES. THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES. THE DEALER SAID IT WAS NORMAL. *AK THE VEHICLE HAD A ROUGH IDLE AND MADE LOUD NOISES WHEN AIR CONDITIONER WAS ON. WHEN TURNED OFF, IT MADE A LOUDER NOISE. THE VEHICLE WAS TAKEN TO THE DEALER A TOTAL OF FIVE TIMES SINCE THEN. *PH *JB

Power Train › Transfer Case (4-wheel Drive)
Filed Aug 8, 200320,630 milesAL

I HAVE A 2003 GMC SIERRA SLT EXT. CAB Z71 (4X4), THE 4-WHEEL DRIVE IS NOT WORKING, NO LIGHTS SHOW UP ON THE BUTTONS. THE DEALER HAS ATTEMPTED TO REPLACE THE 4WD SWITCH, THIS DID NOT FIX THE PROBLEM, THEY STILL HAVE THE TRUCK. THE TRUCK IS LESS THAN A YEAR OLD AND HAS 20,700MI. THERE ARE SERVICE BULLITENS FOR THE PROBLEM, BUT THERE IS NO PERMANENT FIX. WHY SELL A 4WD PRODUCT IF THE 4WD WILL NOT WORK?

Vehicle Speed Control › Cruise Control
Filed Jul 18, 2003MI

THE CRUISE CONTROL WAS UNPREDICTABLE. WHILE DRIVING ON CRUISE CONTROL THE VEHICLE WILL SHIFT GEARS AND DRIVE ROUGH. THE VEHICLE WAS TAKEN TO THE DEALER , WHO STATED THIS I WAS NORMAL. *AK

Service Brakes, Electric
Filed Jul 9, 2003TX

PROBLEMS WITH GMC TRUCK BEING COMPATIBLE WITH RV TRAILERS.*MR TRAILER BRAKES MAY LOCK UP RANDOMLY FOR NO APPARENT REASON, OR TRAILER BRAKES MAY NOT WORK AT ALL EVEN THOUGH THEIR TRAILING LOAD IS WIRED TO AS PRESCRIBED ON THE 7-PIN TRAILER CONNECTOR DUST CAP. *PH. THE ELECTRIC TRAILER BRAKES MAY NOT WORK IF THE HEADLAMPS OR PARK LAMP ARE TURNED OFF. *JB

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jul 1, 20033,066 milesFL

BRAKE FAILURE AT LOW SPEED STOP, BRAKE PEDAL BECAME SOFT, WENT TO FLOOR, LOUD NOISE IN FRONT END, VEHICLE PULLED TO THE RIGHT. DID NOT STOP UNTIL PEDAL WAS PUMPED AGAIN. WORKS NORMALY NOW.*AK

Power Train › Driveline › Differential Unit
Filed Jun 26, 2003300 milesWY

I OWN A 2003 CMG 1500 4X4 WHEN I HAD 300 MILES ON VEHICHLE I NOTICED A VIBRATION IN THE DRIVETRAIN. I TOOK TO DEALER, THEY ADJUSTED TIRE AIR PRESSURE. 2ND TIME IN THEY CHANGED BEARING IN FRONT DIFFERENTIAL, 3RD TIME IN THEY CHANGED FRONT DIFFERENTIAL CARRIER, THIS GOT RID OF VIBRATION, I STILL HAVE A CONCERN THAT THE CARRIER COME AS A SHELL SO IT STILL HAS ORIGINAL RING AND PINION. DON'T NO IF THIS WILL CREATE A PROBLEM LATER OR NOT BUT GEAR PATERN MUST HAVE CHANGED. *AK

Power Train › Automatic Transmission
Filed May 21, 2003ID

WHEN VEHICLE WAS STOPPED ON AN INCLINE WITH GEAR PLACED IN PARK BEFORE ENGAGING PARKING BRAKE THE TRANSMISSION LOCKED IN PARK. IN ORDER TO UNLOCK IT THE CONSUMER HAD TO HAVE THE TOW TRUCK PULL THE VEHICLE IN ORDER TO UNLOCK IT. THE MANUFACTURER ADVISED THAT THIS WAS NORMAL OPERATION. TRUCK IS A 2003 GMC 1/2TON 4-WHEEL DRIVE PICKUP. *NLM

Exterior Lighting › Headlights › High/Low Beam Dimmer Switch
Filed May 7, 2003TX

THE HIGH BEAM INDICATOR LIGHT IS TOO BRIGHT MAKING IT DIFFICULT TOO SEE AT NIGHT. *JB

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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