Page 11 of 15 · complaints 501–550 of 743

2014 GMC Sierra 1500 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2014 record →

Unknown or Other
Filed Sep 14, 201740,000 milesHI

A/C CONDENSER HAS CRACK IN WELD ON RIGHT UPPER WELD AS DESCRIBED BY MANY OTHERS ON FORUMS FOR GMC AND CHEVY 2014-2017 TRUCKS. DATE BELOW IS JUST AN ESTIMATE AS WHEN THE ACTUAL DATE IS UNKNOWN. THE DATE IS WHEN AIR STARTED BLOWING WARM

Electrical System
Filed Aug 27, 201765,000 milesMI

FIRST INSTANCE: (THIS ISSUE HAPPENED THREE TIMES IN ONE DAY BEFORE BEING ABLE TO BE REPAIRED) WITHOUT WARNING THE VEHICLE LOST ALL POWER AND THE MOTOR DIED WHILE TRAVELING AT APPROX. 35MPH FOR SEVERAL SECONDS. WHEN IT POWERED BACK UP EVERYTHING WAS RESET AS IF THE BATTERY HAD BEEN DISCONNECTED. THE DEALERSHIP FOUND A "LOOSE GROUND WIRE" UNDERNEATH THE DASHBOARD AND ATTRIBUTED THE OCCURRENCE TO THIS. SECOND OCCURRENCE: (LESS THAN A MONTH LATER AND HAPPENED TWICE WITHIN A FEW MINUTES) WHILE TRAVELLING ON THE EXPRESSWAY AT APPROX. 70MPH AND AGAIN WITHOUT WARNING THE VEHICLE LOST ALL POWER AND THE MOTOR DIED FOR SEVERAL SECONDS. WHEN IT POWERED BACK UP EVERYTHING WAS RESET AS IF THE BATTERY HAD BEEN DISCONNECTED. THIS HAPPENED AGAIN WHILE EXITING THE HIGHWAY JUST MOMENTS LATER AT A MORE MODERATE SPEED, AGAIN WITH ZERO WARNING. DEALERSHIP NOW STATES THE PROBLEM IS WITH THE POSITIVE BATTERY TERMINAL WIRE & HARNESS.

Electronic Stability Control (esc)
Filed Aug 27, 201764,000 milesMI

TWICE WHILE TURNING RIGHT AT A MODERATE SPEED THE STABILITRAC SYSTEM TOOK OVER AND STARTED COUNTER-STEERING TO THE LEFT WHILE STILL MOVING AROUND A RIGHT HAND CORNER. PRIOR TO THIS THE STABILITRAC WARNING WAS INTERMITTENTLY ALARMING AT RANDOM. THE VEHICLE ALSO LOST ALL POWER AND THE MOTOR DIED AT ONE POINT. DEALERSHIP THOUGHT IT MAY BE ATTRIBUTED TO A LOOSE GROUND WIRE THAT THEY HAD FOUND UNDERNEATH THE DASHBOARD.

Unknown or Other
Filed Aug 27, 201745,000 milesMI

AIR CONDITIONING SYSTEM WENT OUT. DEALERSHIP FOUND THAT THE LINE SET BETWEEN THE CONDENSER AND COMPRESSOR FAILED. DEALERSHIP STATED IT NEEDS A BRACKET TO FIX OR THIS WILL KEEP HAPPENING. APPROX. $700 TO FIX AND NOT COVERED UNDER VEHICLE WARRANTY.

Service Brakes
Filed Aug 25, 201750,900 milesTX

HAD THE RECALL FOR THE LOW MANEUVER TURNING ISSUE PERFORMED AT A DEALERSHIP WHEN I HAD MY OIL CHANGED ON AUGUST 15, 2017. LESS THAN A WEEK LATER THE ISSUE OCCURRED WHEN TURNING INTO THE DRIVEWAY AND DEALERSHIP WILL NOT HONOR MY COMPLAINT TO FIX IT. THE STATEMENT I HEAR IS "WE CAN'T DUPLICATE THE PROBLEM" BUT I'M TELLING THEM IT HAPPENED. EITHER THE PROCEDURE TO RECTIFY THE RECALL ISN'T WORKING OR THEY DIDN'T PERFORM IT CORRECTLY. I NEED HELP.

Engine
Filed Aug 24, 201762,820 milesCO

RADIATOR LEAK. TOOK TRUCK TO SHOP TO FIND OUT WHY FLUID LEAKING UNDER TRUCK. UPON INSPECTION THEY FOUND THAT THE RADIATOR HAD FRACTURED. THE REPAIR PEOPLE FOUND THAT THERE HAD BEEN A RECALL IN 2014 FOR GMC SIERRA'S, BUT OURS WASN'T LISTED. A RADIATOR SHOULD NOT FAIL ON A 3 1/2 YEAR OLD VEHICLE. THE SPECIFIC SPECIAL COVERAGE # 15829 STATED THAT CYCLING OF THE THERMOSTAT MAY RESULT IN STRESS FRACTURES OF THE RADIATOR. THE REPAIR PEOPLE FELT THIS WAS WHAT HAPPENED. WE WERE FORTUNATE THAT WE WERE IN TOWN AND NOT TRAVELING. WE CONTACTED GMC DIRECTLY TO FILE A COMPLAINT AND THEY REFUSED TO DO ANYTHING ABOUT IT. ACTUALLY TOLD US TO FILE A COMPLAINT HERE. THE RESULTING BILL WAS $1,346.07. $648.17 IN PARTS, $633.45 IN LABOR. NEEDLESS TO SAY WHEN IT COMES TO BUYING ANOTHER TRUCK, THIS BRAND WILL NOT BE ON OUR LIST.

Steering
Filed Aug 16, 201775,000 milesFL

TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. ON SEVERAL OCCASIONS, WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND LOST POWER. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED AND EXCESSIVE FORCE WAS REQUIRED TO MANEUVER THE VEHICLE. THE CONTACT STATED THAT THE STABILINK AND POWER STEERING ASSIST WARNING INDICATORS ILLUMINATED. ALSO, WHILE MAKING LEFT AND RIGHT TURNS, THE STEERING WHEEL JERKED AND THE VEHICLE STALLED. THE CONTACT HAD TO JUMPSTART THE VEHICLE WHEN THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO RIVARD BUICK GMC (LOCATED AT 9740 E ADAMO DRIVE SR60, TAMPA, FL 33619 (813) 498-2153) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING MODULE NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS PROVIDED CASE NUMBER: 8-3174003373. THE CONTACT WAS INFORMED THAT THE COMPLAINT WOULD BE ESCALATED AND THAT HE WOULD HEAR BACK WITHIN TWO TO THREE DAYS. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

Unknown or Other
Filed Aug 11, 201765,000 milesFL

VEHICLE SHAKES EXCESSIVELY AT HIGHWAY SPEEDS. SHAKING IS SO BAD THAT IT CAUSES SEATBELTS TO LOCK. MULTIPLE SETS OF TIRES AND BALANCING HAVE NOT SOLVED THE ISSUE.

Unknown or Other
Filed Aug 11, 201759,970 milesMN

AIR CONDITIONING WENT OUT IN APRIL 2017. DEALER REPLACED SCHRADER VALVE AND RELOADED REFRIGERANT. FAILED AGAIN IN A FEW DAYS. DEALER THEN TOLD ME GM HAD A DESIGN FAILER ON AIR CONDITIONING UNIT AND DID A NATIONWIDE RECALL OF THE A/C CONDENSOR. MY AIR CONDITIONER WAS NOT REPAIRED UNTIL AUGUST 4, 2017 WHEN THE DEALER GOT THE A/C CONDENSOR. I NOT ONLY PAID $198 FOR THE ORIGINAL FIX, BUT ALSO $350 FOR THE FINAL FIX WHICH I CONTINUE TO MONITOR. ALL BECAUSE OF A DESIGN FAILURE ATTRIBUTED TO GM. WHY IS THIS MY PROBLEM AND WHY DO I HAVE TO PAY?

Unknown or Other
Filed Aug 11, 201760,000 milesGA

AIR CONDITIONING HOSE BETWEEN CONDENSER AND COMPRESSOR FAILED. NEEDS A BRACKET TO HOLD IT. GM KNOWS ABOUT THIS BUT HAS NOT CALLED FOR RECALL. THEY CHARGE 700.00 TO FIX. VIRTUALLY ALL 2014 CHEVY AND GM TRUCKS ARE AFFECTED. I AM VERY DISAPPOINTED WITH GM. TRUCK HAD ONLY 60K MILES.

Suspension
Filed Aug 11, 201747,000 milesTX

TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. THE CONTACT TOOK THE VEHICLE TO TEXAN GMC BUICK (LOCATED AT 18225 EASTEX FWY, HUMBLE, TX 77338, (281) 359-3600) TO BE INSPECTED DUE TO UNEVEN TIRE TREADWARE. THE CONTACT WAS INFORMED THAT BOTH THE FRONT DRIVER AND PASSENGER SIDE UPPER CONTROL ARMS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.

Exterior Lighting
Filed Aug 10, 201722,000 milesSD

WHILE DRIVING LOST ALL DASH LIGHTS,, HAD TO PULL TO SIDE OF ROAD SHUT OFF ENGINE THEN RESTART. CAME BACK ON.

Steering
Filed Aug 8, 2017MD

TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V414000 (STEERING). THE DEALER (HERTRICH BUICK GMC OF SALISBURY, 2016 N SALISBURY BLVD, SALISBURY, MD 21801, 410-202-8791) WAS NOTIFIED OF THE RECALL AND WAS UNABLE TO DETERMINE WHEN THE MANUFACTURER WOULD PROVIDE THE SOLUTION TO REPAIR THE RECALL. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electronic Stability Control (esc)
Filed Aug 8, 201725,000 milesVA

TRUCK HAS STOPPED ON RANDOM OCCASIONS SINCE PURCHASED IN JULY 2017. BEEN TO TWO DIFFERENT DEALERS WHO HAVE YET TO DIAGNOSE ISSUE. SIMPLY LOSS OF STEERING AND ELECTRICAL POWER. EACH TIME IT GOES TO DEALER ,THEY CANNOT REPLICATE ERROR. COULD BE RELATED TO RECALL N172085440 BUT NOT SURE AT THIS POINT. HAVE A VIDEO OF LAST INSTANCE OF ISSUE ON AUGUST 5, 2017 BUT UNABLE TO LOAD.

Steering
Filed Aug 6, 201762,000 milesMI

WHILE PARKING VEHICLE I TRIED TO MAKE A SLIGHT RIGHT TURN, THE STEERING WHEEL JERKED OUT OF MY HAND UNDER EXTREME FORCE AND THE VEHICLE SHUT OFF ON ITS OWN. AFTER THE VEHICLE STOPPED I TRIED TO TURN RIGHT A FEW MORE TIMES. EVERY TIME I DID THIS THE STEERING WHEEL WOULD TURN ITSELF IN THE OPPOSITE DIRECTION ABOUT A QUARTER TURN AND THE DASH LIGHTS WOULD TURN OFF LIKE THE COMPUTER WAS RESETING. THE VEHICLE WOULD NOT START RIGHT AWAY, BUT DID AFTER TURNING THE KEY TO THE OFF POSITION FOR A FEW SECONDS.

Suspension
Filed Aug 5, 201765,000 milesCA

THE TRUCK STARTS TO VIBRATE TERRIBLY WHEN IN MOTION AT HIGHWAY SPEEDS ANYWHERE BETWEEN 70-85, EVEN IF ON NEW SMOOTH SET OF HIGHWAY TRUCK WILL STILL VIBRATE. I HAVE COME TO THE CONCLUSION THAT ITS THE TRUCK AND NOT THE ROADS.

Unknown or Other
Filed Aug 4, 201760,000 milesLA

TAKATA RECALL AIR CONDITIONING CONDENSER WENT OUT AND THE PARTS ARE ON BACK ORDER THE DEALERSHIP EVEN EXPLAIN THAT THOUSANDS OF THESE MODEL TRUCKS ARE HAVING THE SAME ISSUE

Unknown or Other
Filed Aug 2, 201778,000 milesWA

STARTED MY TRUCK ON 7/30/17 AND HAD NO COLD AIR BLOWING FROM THE VENTS. DROVE IT FOR THE DAY AND STILL NOTHING. TOOK IT INTO THE DEALER ON 8/2/17 AND RECEIVED THE DIAGNOSIS OF A CRACKED AC CONDENSER. THE FIX IS NOT POSSIBLE FOR 6-8 WEEKS BECAUSE THERE IS A NATIONAL BACKORDER ON A REPLACEMENT CONDENSER FROM GMC. THIS IS A DESIGN ISSUE AND NOT A WARE AND TEAR ISSUE. THE DEALERSHIPS WANT THE OWNERS TO PAY FOR IT EVEN THOUGH THEIR DESIGN IS AT FAULT TO BEGIN WITH.

Unknown or Other
Filed Aug 1, 201746,000 milesWI

THE AIR CONDITIONING STARTED BLOWING HOT AIR. IT WENT OUT IN JUNE ANDI HEAR NOW WONT BE FIXED UNTIL OCTOBER. IT IS UNSAFE TO HAVE YOUNG KIDS OR MY PARENTS IN THE CAR.

Service Brakes
Filed Jul 26, 201756,000 milesTX

ROUNDING A CORNER AT LOW SPEED AND THE A/C COMPRESSOR LOCKED UP AND STALLED THE ENGINE. I LOST STEERING AND BRAKES NEARLY HIT A POLE. SEARCH FOR THIS ISSUE AND YOU WILL SEE THAT GM HAS A KNOWN ISSUE ON THE 2014 A/C UNITS THAT THEY ARE DOING NOTHING ABOUT

Unknown or Other
Filed Jul 25, 201739,564 milesFL

AIR CONDITION BLOWING HOT AIR! LEAK IN THE CONDENSER.

Engine
Filed Jul 24, 201741,720 milesCA

I PURCHASED THE VEHICLE PRE-OWNED CERTIFIED IN LATE MAY 2017. AC WENT OUT 1 WEEK LATER. VEHICLE HAS BUMPER TO BUMPER WARRANTY FOR 12 MONTHS OR 12K MILES. VEHICLE WAS TAKEN TO FOLSOM BUICK GMC AND FOUND "A/C CONDENSER LEAKING...RECOMMEND REPLACEMENT PARTS ON ORDER" PART NUMBER 84211191. I WAS ADVISED PART WAS ON BACK ORDER. GOING ON 45 DAYS WITH NO AC, AS THE PART IS STILL ON BACK ORDER. IN SACRAMENTO, CA WHERE DAILY IT IS 90 DEGREES WITH MANY DAYS OVER 100 DEGREES AND SOME DAYS OVER 105 DEGREES. AS THIS IS MY ONLY MEANS OF TRANSPORTATION IT IS A SAFETY CONCERN DUE TO THE AMOUNT OF HEAT ON THE BODY WHILE DRIVING FOR EXTENDED PERIODS OF TIME. I ALWAYS HAVE TO MAKE SURE I HAVE ENOUGH COLD WATER IN THE VEHICLE DUE TO THE FEAR OF PASSING OUT FROM DEHYDRATION.

Steering
Filed Jul 22, 2017GA

IT HAS BEEN TWO WEEKS AND NO SOLUTION HAS BEEN ISSUED AND MEANWHILE MY VECHILE IS STUCK AT DEALERS WHILE I AM STUCK WITH PAYMNTS AND ZERO SOLUTION TO FIX MY VECHILE AND NO IDEA HOW MUCH LONGER IT WILL BE BEFORE IT IS REPAIRED

Unknown or Other
Filed Jul 21, 2017CA

I CURRENTLY OWN A 2014 GMC SIERRA 1500 WITH 55,000 MILES.ON MAY 15 2017 THE VEHICLE WAS DIAGNOSED WITH NEEDING AN AC CONDENSER AT GREINER BUICK GMC BECAUSE THE VEHICLE HAD STOPPED BLOWING COLD AIR. WE WERE TOLD THE PART HAD TO BE ORDERED AND THEY WOULD CALL US WHEN IT ARRIVED TO BE INSTALLED. THAT FOLLOWING DAY WE RECEIVED A PHONE CALL FROM THE PARTS DEPARTMENT AT THE DEALERSHIP STATING THAT THE AC CONDENSER IS UNAVAILABLE AND THEY DID NOT HAVE AN ETA BECAUSE THE PART WAS BACKORDERED. ABOUT A WEEK HAD PAST, AND BEING FRUSTRATED WITH HAVING NO AC , LIVING IN 110 DEGREE WEATHER AND DRIVING THIS VEHICLE WITH A 2 MONTH OLD AND 4 YEAR OLD CHILD, I WAS DESPERATE TO HAVE IT FIXED. I CONTACTED GENERAL MOTORS DIRECTLY TO SEE WHAT THE ISSUE WAS WITH THE PART AND SEE IF THEY COULD HELP ME. AFTER SPEAKING TO THE REPRESENTATIVE, I GOT NO ANSWERS BESIDES THEY ARE "WORKING ON IT." SHE TOLD ME THIS WAS A NATIONWIDE PROBLEM AND THEY ARE TRYING TO GET THE PART AVAILABLE FROM THE MANUFACTURER. I TOLD HER MY SITUATION AND THE SAFETY ISSUE WITH NO AC AND THE CLIMATE I LIVE IN AND SHE TOLD ME THEY COULDN'T DO ANYTHING OR EXPEDITE GETTING THE PART. MY HUSBAND AND I LOOKED INTO GETTING AN AFTERMARKET CONDENSER AND THOSE TOO ARE UNAVAILABLE. WE DID RESEARCH AND THERE ARE TONS OR COMPLAINTS ABOUT THE AC CONDENSER BREAKING IN THE GMC SIERRAS AND CHEVY SILVERADO MODELS AND GM HAS DONE NOTHING ABOUT RECALLING IT. THIS PART RARELY FAILS IN A VEHICLE, UNLESS IT IS DAMAGED. IT IS CLEAR THAT THIS PART IS DEF

Unknown or Other
Filed Jul 20, 201748,000 milesAL

AIR CONDITIONER FAILS BECAUSE OF FAULTY CONDENSER, THIS IS A WIDESPREAD PROBLEM SINCE A REPLACEMENT PART IS NOT AVAILABLE WORLDWIDE BECAUSE OF THE DEMAND. THE DEALERSHIPS ARE SENDING VEHICLES TO 3RD PARTIES TO HAVE THE CONDENSER REPAIRED. THIS REPAIR IS NOT COVERED BY ANY WARRANTY.

Electronic Stability Control (esc)
Filed Jul 14, 201760,000 milesAZ

MY TRUCK LOSES POWER STEERING WHEN TURNING LEFT AND PRACTICALLY COMES TO A STOP MID TURN. IT TAKES APPROX. 5 SECONDS TO BE ABLE TO CONTINUE THROUGH THE TURN. STABILITRAK NOTIFICATIONS CONSTANTLY ALERT ON THE DASH FOR TRACTION CONTROL, STEERING ASSIST, ETC AND WHEN DOING SLOW MANEUVERING THE A/C, STEREO, AND STEERING ASSIST SHUTDOWN FOR A SPLIT SECOND. RECALL IS OPEN UNDER N172085440 FOR 2 WEEKS NOW AND I KNOW OTHER PEOPLE EXPERIENCING THESE SAME SAFETY STEERING ISSUES WAITING FOR THE FIX TO BE PUBLISHED FOR THIS RECALL. PLEASE EXPEDITE THE RECALL FIX ASAP!!

Steering
Filed Jul 14, 2017OR

TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. THE CONTACT RECEIVED AN UNKNOWN MANUFACTURER RECALL RELATED TO THE EPS ASSIST. THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (BUICK GMC IN BEAVERTON, OR) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Electronic Stability Control (esc)1 injured
Filed Jul 12, 20173,700 milesIN

WHEN I AM MAKING LEFT TURNS MY STABILITRAK WARNING GOES OFF AND LOCKS UP MY STEERING WHEEL AND WON'T ALLOW ME TO TURN AND JERKS THE WHEEL WHICH HAS CAUSED A DISLOCATED THUMB AND JAMMED FINGERS, IT ALSO POWERS DOWN MY ENTIRE ELECTRICAL SYSTEM. I HAVE HAD SEVERAL CLOSE CALLS WITH SOME SERIOUS ACCIDENTS. I HAVE ALMOST BEEN T-BONED SEVERAL TIMES DUE TO IT POWERING DOWN AND NOT BEING ABLE TO TURN. I HAVE CALLED THE GM DEALERSHIP AND THEY SAID THERE IS NOTHING WE CAN DO ABOUT THIS AND THEY ARE AWARE OF THE RECALL. IT'S GOING TO BE A HEFTY LAWSUIT ON THEIR HANDS WHEN SOMEONE IS SERIOUSLY HURT OR DIES BECAUSE THEIR STEERING WHEEL LOCKS UP. EARLY JUNE IS WHEN I STARTED NOTICING THIS ISSUE AND IT HAS ONLY BEEN GETTING WORSE!

Unknown or Other
Filed Jul 12, 201770,000 milesMD

AIR CONDITIONER NOT WORKING. AC CONDENSER HAS DEVELOPED A LEAK. IN DOING RESEARCH I DISCOVERED THAT THIS IS A COMMON PROBLEM FOR GM VEHICLES OF THE MODEL AND THE LIKE, BUT GM HAS ALSO PULLED ALL CONDENSERS FROM THE SHELVES BUT WILL NOT DO A RECALL TO ADDRESS THE DEFECTIVE CONDENSER.

Air Bags
Filed Jul 11, 201730,000 milesWA

AIRBAG NEEDS SERVICE WARNING INDICATOR KEEPS POPPING UP. EVERY 30 SECONDS OR SO. I HAVE TO KEEP HITTING 'DISMISS'.

Visibility/Wiper
Filed Jul 10, 201748,000 milesPA

AC CONDENSER HAS FAILED AND GMC IS UNABLE/UNWILLING TO SUPPLY PARTS FOR REPAIRS. MY VEHICLE'S PROBLEM WAS IDENTIFIED TWO MONTHS AGO, THE DEALER NOTIFIED ME THAT THE PART IS BACKORDERED AND THERE IS NOT ETA ON THE PART. THIS IS A SAFETY ISSUE BECAUSE WITHOUT AC, THE DEFROSTER DOES NOT WORK, AND THERE IS NO/LIMITED VISIBILITY.

Unknown or Other
Filed Jul 7, 201744,000 milesUT

WHEN DRIVING AT HIGHER SPEEDS (50+ MPH - TYPICALLY ON THE HIGHWAY) THE ENTIRE TRUCK SHAKES: THE CONSOLE, STEERING WHEEL, ETC. YOU CAN FEEL IT IN THE SEATS AND THE FLOOR BOARDS. IT FEELS AS THOUGH THE TRUCK IS GOING TO GO OUT OF CONTROL OR BREAK DOWN AT ANY MOMENT. OVER THE PAST TWO YEARS, WE HAVE HAD OUR ENTIRE TRUCK SUSPENSION, ALIGNMENT, BRAKES/ROTORS, ETC INSPECTED NUMEROUS TIMES AND WERE TOLD MORE THAN ONCE BY GM TECHNICIANS THAT THIS VEHICLE PERFORMS UNDER ACCEPTABLE CONDITIONS ACCORDING TO GENERAL MOTORS, EVEN THOUGH THEY AGREE THAT IT DOES NOT FEEL ACCEPTABLE. MY LAST INSPECTION WAS TODAY AND I WAS TOLD THE SAME THING.

Exterior Lighting
Filed Jul 6, 2017PA

THE HEADLIGHTS ARE TERRIBLE IN THIS TRUCK. WHEN WE DECIDED TO PURCHASE THIS TRUCK IT WAS VERY EXPENSIVE BUT WE THOUGHT WE WERE MAKING A GOOD INVESTMENT-WRONG!!! WHAT GOOD IS THE TRUCK IF WE GET IN ACCIDENT BECAUSE WE CAN'T SEE AT NIGHT. GMC JUST TRIED TO SAVE MONEY WHEREVER THEY COULD-ONLY THE BARE MINIMAL-ITS ALL ONLY ABOUT LINING THEIR POCKETS WITH THE MOST CASH THAT THEY CAN. WE HAVE TALKED TO THE DEALER ABOUT THIS AND THEY SAY THEY IS NOTHING THEY CAN DO. GMC REPLACE THE HEADLIGHT STARTING IN THE 2016 BUT WHAT ABOUT THE 2014 & 2015 OUR LIFE'S DON'T MATTER?

Unknown or Other
Filed Jul 6, 201760,000 milesLA

AIR CONDITIONER STARTED BLOWING HOT AIR IN NOVEMBER/DECEMBER 2016 AT OR AROUND 50K MILES. IN JUNE 2017, PAID A GMC DEALERSHIP TO DIAGNOSE THE VEHICLE. RESULTS SHOW A CONDENSER LEAK.. CONTACTED GM CUSTOMER CARE DEPT. (SPOKE TO BETH). BETH CONFIRMED THE DIAGNOSIS, INFORMED ME OF THE BACKORDER, THEN INFORMED ME THAT GM WOULD NOT PROVIDE COST ASSISTANCE FOR THE REPAIRS.

Unknown or Other
Filed Jul 5, 201745,000 milesNM

45,000 MILES. AIR CONDITIONER STARTS BLOWING WARM AIR ABOUT A MONTH AGO. THE FOLLOWING WEEK, TAKE THE PICKUP TO THE LOCAL DEALERSHIP TO DIAGNOSE THE FOLLOWING. CONDENSER IS LEAKING. INFORMED THAT THE PART IS ON A NATIONAL BACKORDER AND THEY WILL CALL ME WHEN IT COMES IN. THREE WEEKS AND COUNTING SO FAR. I LIVE IN THE SOUTHWEST SO THE TEMPERATURES HAVE BEEN VERY HOT LATELY AS THIS IS THE HOTTEST PART OF THE YEAR.

Unknown or Other
Filed Jul 3, 2017TX

A/C CONDENSER FAILURE. REPAIR PART IS ON NATIONAL BACKORDER. ESTIMATED ARRIVAL TIME IS 10-12 WEEKS. TEXAS SUMMERS CREATE A VERY HOT VEHICLE. CHILDREN IN CAR SEATS WITHOUT AIR CONDITIONING IS DANGEROUS WHEN SITTING IN BUMPER TO BUMPER TRAFFIC. RAINFALL REQUIRES EITHER THE WINDOWS GET ROLLED UP OR CHILDREN GET PELTED WITH RAIN DROPS ON THE HIGHWAY. NEITHER ARE ACCEPTABLE.

Unknown or Other
Filed Jun 29, 2017NH

A/C CONDENSER WENT. GM HAS NOT ISSUED A RECALL. THERE IS A NATIONAL BACK ORDER ON THE RE-DESIGNED CONDENSER. PEOPLE ARE BEING FORCED TO WAIT MONTHS AND ARE GOING WITHOUT A/C. GM CLAIMS THAT THEY ARE AWARE AND ARE WORKING WITH TWO MANUFACTURERS TO GET THE NEW PART MADE AND SHIPPED TO DEALERS. PLEASE SEE DOCUMENTATION OF CHAT SESSION WITH GM REP.

Electrical System
Filed Jun 28, 201738,000 milesOK

TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. WHILE DRIVING 10 MPH, THE STEERING WHEEL SEIZED AND THE VEHICLE LOST ELECTRICAL POWER AND STALLED. IN ADDITION, THE "REDUCTION POWER STEERING CONTROL", "ENGINE POWER REDUCTION", AND "HOOD AJAR" INDICATORS DISPLAYED. WHEN THE CONTACT ATTEMPTED TO TURN THE VEHICLE BACK ON, THE VEHICLE INITIALLY FAILED TO START AND THE CONTACT HEARD A CLICKING SOUND. THE NEGATIVE BATTERY TERMINALS ALSO BECAME EXTREMELY HOT. THE VEHICLE WAS TAKEN TO MARK ALLEN BUICK GMC (6300 NEW SAPULPA RD, TULSA, OK 74131) WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO MARK ALLEN BUICK WHERE THE DEALER STATED THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED SEVERAL MORE TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V640000 (ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 38,000.

Electrical System
Filed Jun 21, 201775,000 milesOK

POWER STEERING LIGHT AND STABILITRACK LIGHT COMING ON WHEN COMING TO A SLOW STOP. LIGHTS WILL NOT STAY ON LONG ENOUGH TO THROW A CODE TO READ. A/C, RADIO, DASH ALL SHUTS DOWN WHEN THESE CODES THROW.

Fuel/Propulsion System
Filed Jun 19, 20178,900 milesMD

GASOLINE SMELL - STOPPED - STEPPED INTO A PUDDLE OF RAW FUEL - FUEL GUSHING OUT FROM UNDERNEATH THE TRUCK - STOPPED ENGINE - MOVED AWAY AND CALLED DEALER.

Visibility
Filed Jun 19, 201757,300 milesTX

TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. THE CONTACT STATED THAT THE AIR CONDITIONER BLEW OUT HOT AIR INSTEAD OF COLD AIR. THE VEHICLE WAS TAKEN TO THE GMC CLASSIC DEALER (2700 INTERSTATE 35 EAST CARLTON, TEXAS 75007 PHONE 469-557-1788) WHERE IT WAS DIAGNOSED THAT THE AIR CONDITIONING CONDENSER FAILED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO A SECOND DEALER (MECHANIC GMC 3950 SOUTH CENTER EXPRESS WAY MCKINNEY, TEXAS 75007 PHONE 469-557-1788) WHERE IT WAS DIAGNOSED THAT THE AIR CONDITION HOSE FAILED. THE AIR CONDITIONING HOSE WAS REPLACED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 57,300.

Electronic Stability Control (esc)
Filed Jun 14, 201760,000 milesGA

I AM RECIEVING STABILATRAC , ABS, POWERSTEERING, ERRORS. MY WIPERS WILL ONLY WORK IF I HIT MY BRAKES. THE CRUISE CONTROL DOESN'T WORK ANYMORE.

SteeringCrash1 injured
Filed Jun 12, 201729,000 milesFL

I WAS LEAVING A STORE PARKING LOT AND BEGAN A LEFT TURN WHEN THE STEERING WHEEL WAS WRENCHED OUT OF MY HANDS AS IT SPUN AROUND CAUSING MY TRUCK TO VEER SHARPLY TO THE LEFT AND TO HIT ANOTHER STATIONARY VEHICLE. GMC SERVICE DEPARTMENT SAID THE STEERING WAS BROKEN AND PROCEEDED TO REPLACE THE STEERING MODULE. I RETAINED THE OLD MODULE AS EVIDENCE THE TIE ROD BECAME DISCONNECTED CAUSING THE ACCIDENT. NO ONE WAS SERIOUSLY INJURED ALTHOUGH I HAS THE SKIN ON MY HAND AND FOREARM RUBBED OFF BY THE STEERING WHEEL.

Engine
Filed Jun 12, 201755,000 milesAZ

TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. WHILE DRIVING 5 MPH, THE STEERING WHEEL BEGAN TO STEER BACK AND FORTH INDEPENDENTLY WITHOUT WARNING. THE CONTACT STATED THAT THE ENGINE STALLED WHILE THE FAILURE WAS OCCURRING. THE VEHICLE WAS ABLE TO RESTART, BUT THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.

Unknown or Other
Filed Jun 7, 201756,000 milesVA

A/C CONDENSER ISSUES ACROSS MANY DIFFERENT VEHICLES HAVE CAUSED THE PART TO BE ON BACK ORDER IN SOME CASES FOR MONTHS. TO ME THIS SOUNDS LIKE A DEFECTIVE PART THAT WARRANTS A RECALL. A CAN OF REFRIGERANT CAN LEAK OUT, FOR ME, IN THE MATTER OF JUST A FEW WEEKS AND I TOOK IT IN AND WAS INFORMED OF THE CONDENSER LEAK. THIS HAS BEEN AN ONGOING THING THAT MANY OTHERS HAVE COMPLAINED ABOUT. I UNDERSTAND THAT THIS DOES NOT QUALIFY AS A SAFETY ISSUE BUT OTHERS HAVE STATED THIS IS THE PROCESS TO CONDUCT A RECALL INVESTIGATION IF WARRANTED.

Electrical System
Filed Jun 5, 2017MI

TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. WHILE DRIVING APPROXIMATELY 25 MPH, THE STABILITRAK AND ANTI-THEFT WARNING INDICATORS ILLUMINATED AND THE POWER SEIZED. THE VEHICLE RESTARTED INDEPENDENTLY; HOWEVER, THE FAILURE RECURRED SEVERAL TIMES. THE CONTACT NOTIFIED SELLERS GMC (LOCATED AT 38000 GRAND RIVER AVE, FARMINGTON HILLS, MICHIGAN) WHERE AN APPOINTMENT WAS SCHEDULED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Electrical System
Filed Jun 5, 201791,000 milesGA

TURNING AT SLOW SPEEDS THE ENGINE, AND ELECTRONIC SHUT OF AND ON JERKING THE STEERING WHEEL OUT OF MY HANDS VERY ERRATICLY AND FINALLY SHUTS OFF IN THE ROAD. IN A FEW MINUTES IT WILL FIRE BACK UP. I'M SCARED TO DTIVE IT! ITS NOT SAFE FOR ANYONE!

Unknown or Other
Filed May 30, 201735,000 milesCA

MAJOR PROBLEM WITH MY AIR CONDENSER THAT IS DEFECTIVE... DOES NOT WORK. THERE IS A NATION WIDE BACK ORDER FOR THIS ITEM FOR ALL GMC SIERRA'S AND NOTHING IS BEING DONE TO SERVICE THE CUSTOMERS. IT'S BEEN 3 WEEKS AND COUNTING NOW AND STILL NO ANSWERS. AIR CONDENSER PROBLEM... MY AC UNIT IS NOT OPERATING.

Service Brakes
Filed May 29, 2017TN

TAKATA RECALL. DRIVING THROUGH THE SMOKY MOUNTAINS BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR AND DIDNT STOP. I RELEASED PEDAL AND PRESSED AGAIN AND IT WAS VERY FIRM AND HARD TO GET THE TRUCK TO SLOW DOWN/ STOP. WHEN THIS OCCURRED THE SYSTEM SHOWED NO SIGNS OF SYSTEM FAILING. IF WAS A VERY SCARY SITUATION WITH HAVING MY FAMILY IN THE TRUCK WITH ME. IM VERY THANKFUL THAT IT DIDNT END A LOT WORSE LIKE IT COULD HAVE. ALL IN ALL I DROVE 4 HOURS TO GATLINBURG WITH NO SIGNS OF ISSUES AND FOR IT TO JUST GO OUT WITHOUT A WARNING SOMETHING NEEDS TO BE DONE.

Visibility › Sun/Moon Roof Assembly
Filed May 17, 201787,549 milesRI

TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. THE CONTACT STATED THAT WATER PENETRATED THROUGH THE SUN ROOF AND DAMAGED THE ONSTAR SYSTEM, INTERIOR HEADLINING, AND ALSO PENETRATED THE ELECTRICAL PANEL AREA. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE. THE DEALER REPLACED THE SUN ROOF GASKET; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 87,549.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2014 GMC Sierra 1500 → · Every Sierra 1500 year → · How the figures are calculated →