Page 10 of 15 · complaints 451–500 of 743

2014 GMC Sierra 1500 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2014 record →

Service Brakes
Filed Apr 26, 201860,100 milesSC

60K MILES. SERVICE BRAKE ASSIST LIGHT CAME ON AFTER 1 HOUR DRIVE. AT LOW SPEEDS, BRAKE PEDAL IS EXTREMELY DIFFICULT TO DEPRESS (AS IF NO POWER BRAKES ON ANTIQUE VEHICLE), TRUCK DOES NOT STOP AS NEEDED. DIAGNOSTIC CHECK FROM ONSTAR DOES NOT SHOW ANY CODE.

Unknown or Other
Filed Apr 22, 201896,000 milesKY

A/C NOT WORKING. BEEN TOLD BY GM DEALER THAT TGIS PROBLEM WAS ON A RECALL BUT OUR VIN DID NOT COME UP.

Structure › Body
Filed Apr 18, 201885,821 milesMD

TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT BODY SHOP TO HAVE SOME DAMAGES REPAIRED. THE CONTACT WAS ADVISED THAT THE FRAME UNDERNEATH THE VEHICLE WAS RUSTED. THE DEALER (ANCHOR BUICK GMC, 1 AUTOMOTIVE BLVD, ELKTON, MD 2192) WAS CONTACTED AND STATED THAT THERE WAS A TECHNICAL SERVICE BULLETIN FOR THE FAILURE; HOWEVER, THE VEHICLE WAS NO LONGER UNDER WARRANTY DUE TO HIGH MILEAGE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY FOR THE TECHNICAL SERVICE BULLETIN DUE TO THE HIGH MILEAGE. THE FAILURE MILEAGE WAS 85,821.

Exterior Lighting
Filed Apr 4, 20182,000 milesNY

THE VEHICLE'S HEADLIGHT HAVE SUCH POOR ILLUMINATION IT RENDERS THE VEHICLE UNDRIVABLE AT NIGHT. GM SAYS NOTHING WRONG, I HAVE REPLACED THE HEADLIGHT BULBS WITH 3 DIFFERENT BULBS BOTH OEM AND AFTERMARKET NOTHING IMPROVES THE ILLUMINATION WITH THE STOCK LIGHT HOUSINGS.

Service Brakes
Filed Apr 4, 201867,000 milesLA

VACUUM SYSTEM ON THE BREAKS ARE LOOSING PRESSURE CAUSING THE BREAKS TO BECOME NEARLY IMPOSSIBLE TO DEPRESS. I HAVE RUN IN TO MY FENCE CAUSING MINOR DAMAGE. THIS HAPPENED WHEN I WAS AT A SNAILS PACE, COULDN'T IMAGINE IT HAPPENING AT A HIGHER SPEED GM IS AWARE OF THE FIX BUT AT MY COST OF OVER 750.00. THERE HAVE BEEN NUMEROUS COMPLAINTS TO THE DEALERSHIPS AND ON GM FORUMS. THIS PROBLEM NEEDS TO BE ADDRESSED. I'M GLAD NO ONE WALKED IN FRONT OF ME WHEN THIS HAPPENED.

Service Brakes
Filed Mar 31, 201849,500 milesAR

GM HAS A MAJOR PROBLEM WITH THE VACUM PUMP FAILING ON THE 2014 AND UP 1500 SERIES TRUCKS. GM HAS ISSUED A SERVICE BULLENTIN PIT5361 FOR THIS ISSUE. WHEN THE VACUM PUMP FAILS THE BRAKES BECOME ALMOST IMPOSSIBLE TO APPLY. AFTER RESEARCHING THE PROBLEM IT IS A VERY WELL KNOWN ISSUE THAT MANY HAVE HAD. MY GMC STARTED THIS AT ABOUT THE 49,500 MILE SPOT AND HAS CAUSED ME TO STRIKE A WALL AND ALMOST A PEDESTRIAN IN A PARKING LOT. THANKFULLY I WAS ON MY TOES AND AVOIDED HITTING THE PEDESTRIAN. IM A BIG MAN AT ABOUT 265LBS. WHEN THE BRAKES FAIL TO WORK I CANT PRESS THE PEDAL HARD ENOUGH WITH BOTH FEET TO STOP THE VEHICLE. IM CURRENTLY WAITING ON GM TO RETURN A CALL FOR ASSISTANCE IN FIXING THE PROBLEM AS THIS IS A COSTLY FIX. BRAKING IS A VITAL AND HIGH SAFETY FEATURE ON A VEHICLE. WHY THIS HASNT BEEN ADDRESSED BEFORE A FAMILY IS KILLED IS BEYOND ME. ISSUING A SERVICE BULLENTINE INSTEAD A RECALL FOR SUCH A VITAL PART A VEHICLE IS RECKLESS.

Service Brakes
Filed Mar 23, 201860,000 milesMA

LOSS OF POWER BRAKES AT LOW SPEED ESPECIALLY IN TRAFFIC AND PARKING WITH REPEATED APPLICATION OF BRAKES, PEDAL BECOMES VERY HARD AND REQUIRES MUCH PRESSURE TO MAKE VEHICLE STOP, IN REVERSE GRINDING IS ALSO HEARD. MECHANIC SAYS BELT DRIVEN VACUUM PUMP MAY BE DEFECTIVE, OTHER COMPLAINTS AND BULLETINS ARE STATING ALL COMPONENTS MUST BE REPLACED, I WOULD THINK A $58000 TRUCK SHOULD LAST MORE THAN 64K MILES BEFORE NEEDING ALL THE MAJOR BRAKE COMPONENTS CHANGED. IF YOU DON'T HAVE VERY STRONG LEGS WHEN THIS HAPPENS YOU ARE GOING TO CRASH..SHOULD BE A RECALL

Exterior Lighting
Filed Mar 19, 2018ME

THE HEADLIGHTS ARE SO POOR THAT IT FEELS DANGEROUS TO DRIVE AT NIGHT. ON TOP OF THAT, WHEN IT'S RAINING AT NIGHT, I TRY TO AVOID THE ROADS.

Service Brakes
Filed Mar 19, 201854,151 milesCA

WHILE IN MOTION THE BRAKE PEDAL BECOMES HARD, WILL CONTINUE TO ROLL, AND MAKES & FEELS LIKE THE BRAKE PAD ARE GRINDING.

Unknown or Other
Filed Mar 15, 201848,500 milesTX

MY TRUCK ONLY HAS 50000 MILES AND THE AIR CONDITIONER NO LONGER BLOWS COLD AIR. I RECHARGED THEY AC SYSTEM AN TWO MONTHS LATER IT AGAIN ONLY BLOWS WARM AIR. DID RESEARCH AND NUMEROUS OWNERS OF THIS VEHICLE ARE HAVING THE SAME ISSUE. SOME HAVE HAD IT REPAIRED AND IT HAS BEEN IDENTIFIED AS A FAULTY WELD AT THE COMPRESSOR. A MANUFACTURER DEFECT THAT GM REFUSES TO REPAIR.

Unknown or Other
Filed Mar 12, 201850,000 milesLA

AIR CONDITIONING SYSTEM FAILURE. APPROXIMATELY 50,000 MILES. AIR CONDITIONER BLOWS HOT AIR.

Unknown or Other
Filed Mar 10, 201853,215 milesFL

A/C CONDENCER

Unknown or Other
Filed Mar 7, 201878,000 milesTX

THE AC CONDENSER WAS LEAKING, WHICH MADE THE AC BLOW HOT AIR. AFTER MUCH RESEARCH, THIS HAS BEEN AN ONGOING, AND KNOWN, ISSUE THAT HAS NOT BEEN ADDRESSED. MANY INDIVIDUALS HAVE BEEN TAKEN ADVANTAGE OF MONETARILY (ME JUST YESTERDAY) BECAUSE OF THIS ISSUE, AND NEEDS TO BE RECALLED. I JUST HAD HIP SURGERY, AND THE COST OF REPAIR REALLY PUT A FINANCIAL STRAIN ON ME. I LIVE IN TEXAS, AND NO AC IS NOT AN OPTION.

Unknown or Other
Filed Feb 21, 201875,000 milesNC

2014-2015 GMC SIERRAS WERE PRODUCED WITH A KNOWN FAULTY A/C CONDENSER WITH A BAD WELD THAT CAUSES AN A/C SYSTEM LEAK REQUIRING REPLACEMENT. THERE HAS BEEN AN OVERWHELMING FAILURE OF THE PRODUCT ACROSS THE COUNTRY, SO BAD TO EVEN MAKE NBC NEWS. GM BECAME AWARE OF THIS ISSUE AND SENT NEW (PROPERLY PRODUCED) CONDENSERS TO THEIR PRODUCTION LINES FIRST, LEAVING HUNDREDS OF GMC OWNERS WITHOUT A/C OVER THE SUMMER. THEY PUT OUT A "SPECIAL RECALL" ON A VERY SMALL NUMBER OF VINS SAYING IT "MAY" HAPPEN IN OTHER VINS. THERE IS AN OVERWHELMING VOLUME OF COMPLAINTS ONLINE (TO INCLUDE MYSELF) TO WHERE GM IS ACKNOWLEDGING THIS ISSUE BUT REFUSING TO COVER THE REPLACEMENT COST OF THEIR FAULTY PART FOR HUNDREDS OF OWNERS HAVING THIS ISSUE. THE REPLACEMENT COST OF THIS FAULTY PART FOR MY VEHICLE WAS $1,338.61 AT THE GMC DEALERSHIP. I'VE CALLED GMC AND THEIR RESPONSE WAS: "IT MAY HAPPEN WITH MY VIN BUT THEY WILL NOT COVER THE REPLACEMENT" EVEN THOUGH I HAVE CONFIRMED THAT THIS WAS IN FACT THE ISSUE WITH MY VEHICLE AS WELL AS HUNDREDS OF OTHER OWNERS ACROSS THE COUNTRY. SEE MANY LINKS TO THIS ISSUE BELOW: HTTPS://WWW.NBCCHICAGO.COM/NEWS/LOCAL/GM-AIR-CONDITIONING-RESPONDS-439572983.HTML HTTPS://WWW.CONSUMERCLASSLAWYERSBLOG.COM/2017/08/01/BUNCH-HOT-AIR-AC-GMC-CHEVY-TRUCKS-SIMPLY-NOT-WORK/ HTTP://WWW.RADIATORHELPLINE.COM/2017/06/2014-2017-CHEVY-GM-CONDENSER-WIDESPREAD-FAILURE.HTML HTTP://WWW.SILVERADOSIERRA.COM/CLIMATE-CONTROL/2014-SILVERADO-AC-NOT-BLOWING-COLD-T414162.HTML HTTP://WWW.GM-TRUCKS.COM/F

Air BagsCrash
Filed Feb 5, 2018LA

I TEMPORARILY HAD NO CONTROL OVER THE VEHICLE CAUSING ME TO HAVE AN ACCIDENT. WHILE DRIVING DOWN A RESIDENTIAL STREET APPROACHING A STOP SIGN INTERSECTION I MERGED INTO THE CENTER OF ST TO PASS A TRASHCAN AND IN THE PROCESS OF RETURNING TO MY CORRECT POSITION ON THE ROAD I SUDDENLY HAD NO STEERING. PANICKING FROM THE LOSS I PRESSED MY BRAKES AN ATTEMPT TO BRING VEHICLE TO A STOP BUT WAS UNSUCCESSFUL BECAUSE THE TIRES BEGAN A SLIDE ONCE NOTICING THE TRACTION LOSS I PROCEEDED TO RELEASE BRAKES AND REAPPLY IN HOPES OF GAINING TRACTION THE BRIEF RELIEF FROM BRAKES CAUSED THE VEHICLE TO REGAIN TRACTION AND WHILE I STILL HAVE NO CONTROL OVER STEERING, THE VEHICLE JERKS TOWARDS THE RIGHT SIDE OF THE ROAD AND THE BRAKES BEING REAPPLIED THE VEHICLE CONTINUES TO SLIDE OFF PAVEMENT MAKING CONTACT WITH STOP SIGN AND TELEPHONE POLE.

Exterior Lighting
Filed Jan 31, 201838,000 milesCA

MY HUSBAND AND I WERE DRIVING ON HIGHWAY 1 JUST PAST MONTARA BEACH. IT WAS AROUND 7:30 PM AND ALREADY DARK. WE WERE GOING APPROXIMATELY 45 MPH WHEN ALL OF A SUDDEN, BOTH HEADLIGHTS SHUT OFF ON ITS OWN. WE WERE APPROACHING AN EXTREMELY CURVY STRETCH OF ROAD ALONG OCEAN CLIFFS AND THERE WAS NOWHERE TO PULL OVER. THE SYMBOL ON THE DASH WAS LIT UP SAYING THAT OUR LIGHTS WERE ON (EVEN THOUGH THEY WEREN'T). THANKFULLY THERE WAS A CAR IN FRONT OF US AND ONE BEHIND US THAT GAVE US ENOUGH LIGHT AND TIME TO REACT WHICH MEANT WE DIDN'T HAVE TO JAM ON OUR BRAKES AND HOPE FOR THE BEST. WE TRIED THE HIGH BEAMS WHICH ALSO DID NOT WORK. AFTER TURNING KNOBS AND PRESSING BUTTONS (WHILE DRIVING) TO GET SOME ILLUMINATION, WE FINALLY WERE ABLE TO TURN ON THE FOG LIGHTS WHICH WAS ENOUGH TO GET US SOMEWHERE SAFE. THIS IS EXTREMELY DANGEROUS AND SHOULD NEVER HAPPEN TO ANYONE. WITHOUT THE HEADLIGHTS FROM THE CAR IN FRONT OF US AND BEHIND US, THIS COULD HAVE ENDED VERY BADLY, POSSIBLY EVEN FATAL. WE WERE NEVER ABLE TO GET THE HEADLIGHTS BACK ON AND PLAN ON BRINGING THE TRUCK TO A LOCAL GMC DEALER TOMORROW. UNFORTUNATELY, EVEN IF WE GET IT FIXED, WE WILL BE WORRIED EVERY TIME WE DRIVE IT AT NIGHT KNOWING THAT THIS COULD HAVE ENDED SO MUCH WORSE. WE HAVEN'T EVEN PUT 1000 MILES ON IT SINCE WE PURCHASED IT.

Power Train
Filed Jan 30, 201871,000 milesMO

TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. WHILE DRIVING APPROXIMATELY 25 MPH DOWNHILL WITH THE ACCELERATOR PEDAL RELEASED, THE VEHICLE WENT OUT OF GEAR AND HAD NO ACCELERATION. THE CONTACT HAD TO SWITCH TO NEUTRAL AND THEN TO DRIVE IN ORDER FOR THE VEHICLE TO PERFORM NORMALLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT ALSO STATED THAT THE FAILURE ONLY OCCURRED WHEN THE VEHICLE WAS TRAVELING BELOW 30 MPH AND WITH THE FOOT OFF THE ACCELERATOR AND BRAKE PEDALS. THE FAILURE OCCURRED FOUR TIMES. THE VEHICLE WAS TAKEN TO THE DEALER (WEST BROTHERS GMC/CHRYSLER IN SULLIVAN, MISSOURI) FOUR TIMES, BUT THEY WERE NOT ABLE TO REPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 71,000.

Engine and Engine Cooling › Cooling System › Radiator Assembly
Filed Jan 30, 2018MS

TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. WHILE THE VEHICLE WAS BEING SERVICED AT DOSSETT GMC CADILLAC (1058 W PINE ST, HATTIESBURG, MS 39401), THE DEALER INFORMED THE CONTACT THAT THE RADIATOR WAS DEFECTIVE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Jan 29, 201862,000 milesOK

DURING DRIVING, THE STABILITY SENSORS WOULD GO OFF AND SHOW UP STATING STABILITY TURNED OFF, OR POWER STEERING TURNED OFF. THE VOLTAGE ON VEHICLE WOULD SUDDENLY DROP FROM 15 TO 9 AND THEN BACK UP. THIS WILL USUALLY TURN OFF THE INTERIOR LIGHTS AND ELECTRONICS. I HAVE DISCUSSED THIS WITH OTHER 2014 SIERRA AND SILVERADO OWNERS AND THEY ALL ADVISED THIS WAS OCCURING ON THEIR VEHICLES. THERE IS A GROUND WIRE THAT WAS NOT PROPERLY INSTALLED UNDER THE DASH WHICH CAUSES HIGH RESISTANCE MATERIAL TO CAUSE ELECTRICAL ISSUES. DURING ONE OF MY DRIVES TO WORK GOING 60 MPH, THE ELECTRICAL COMPONENTS SHUT OFF AND CAUSED THE ENGINE TO STOP RUNNING. I WAS ABLE TO PULL OVER WHILE COASTING ON NO POWER AND RESTART THE VEHICLE AND IT WOULD CONTINUE TO GO. THERE HAVE BEEN TIMES WHERE THE STEERING WHEEL WOULD JERK WHILE STATIONARY AS WELL. AFTER MANY FORUM DISCUSSION THIS ALL RELATED BACK TO THE GROUND WIRE NOT BEING PROPERLY INSTALLED BY THE MANUFACTURER.

Exterior Lighting
Filed Jan 28, 2018TX

HEADLIGHTS NOT BRIGHT ENOUGH. ADDED AUXILIARY DRIVING LIGHTS FOR SAFETY AT NIGHT.

Unknown or Other
Filed Jan 18, 2018CA

AC CONDENSER LEAK. HISTORY OF FAULTY CONDENSERS WITH GM TRUCKS

Steering
Filed Jan 17, 201824,045 milesNY

DEC. 11,2017 DRIVING UNDER 20 MPH ON A LOCAL ROAD SPEED LIMIT 30MPH BALL JOINT PULLED OUT OF CONTROL ARM FRONT DRIVERS SIDE. FRONT WHEEL FELL OVER CAUSED DAMAGE TO TIRE AND RIM AND DISABLED ABS SYSTEM BY CUTTING WIRES. LUCKY I WAS NOT ON INTERSTATE 84 GOING 65 MPH IN FISHKILL NEW YORK TRUCK COULD HAVE CRASHED WITH OTHER VEHICLES OR CAUSED SERIOUS INJURY TO OCCUPANTS OF MY VEHICLE COULD HAVE CAUSED VEHICLE TO ROLL OVER. DEALER CLAIMED NEVER HEARD OF THIS HAPPENING AND THAT I MUST HAVE HIT SOMETHING TO CAUSE THE BALL JOINT TO PULL OUT OF CONTROL ARM, NEVER HIT ANYTHING NOT EVEN A POT HOLE I AM THE ONLY DRIVER OF THIS VEHICLE. HAD TO REPLACE CONTROL ARM WHICH HOLDS THE UPPER BALL JOINT WHICH IS PRESSED INTO CONTROL ARM. TOOK DEALER FROM MONDAY TO FRIDAY TO COMPLETE REPAIRS. CONTROL ARM NOT UNDER WARRANTY REPAIRS COST 936.42. FOUND MANY COMPLAINTS ABOUT BALL JOINT AND CONTROL ARM SEPARATING ON THIS VEHICLE ONLINE. DRIVER SIDE FRONT BALL JOINT. *JS

Visibility/Wiper
Filed Dec 14, 201739,000 milesCA

TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. WHILE DRIVING, THE AIR CONDITIONER BLEW OUT HOT AIR INSTEAD OF COLD. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE VEHICLE WAS LEAKING FREON. THE VEHICLE WAS NOT REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS UNABLE TO PROVIDE FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 39,000.*BF CONSUMER STATED THAT THERE ARE MANY COMPLAINTS ABOUT THE 2014 TO 2017 GM CONDENSER LEAKING AND GOING OUT. CONSUMER ALREADY INFORMED GM (COMPLAINT) AND THE CALIFORNIA EPA ABOUT THE PROBLEM. HAVING A FAULTY CONDENSER THAT GOES OUR MEANS LEAKING FREON INTO THE ATOMSPHERE. THE SAFETY CONCERN IS IF YOUR DRIVING AND WHEN YOU HAVE A HEAVY MOISTURE PROBLEM (RAIN) YOUR INSIDE WINDSCREEN COULD FOG UP AND RESULTING TO BAD VISIBILITY. UPDATED 8/16/18*JB

Electrical System
Filed Dec 14, 201747,000 milesID

SEVERAL TIMES WHILE DRIVING AND MAKING TURNS THE VEHICLE COMPLETELY DIED AND ALL ELECTRONICS WENT BLACK. THIS CAUSED A COMPLETE LOSS OF STEERING AND CONTROL WHILE TURNING ACROSS TRAFFIC. THE STEERING WHEEL WOULD SHAKE AND JERK IN THE OPPOSITE DIRECTION AS WELL. ONCE I CAME TO A STOP I WOULD HAVE TO PUT IT BACK IN PARK AND RESTART. I AM VERY LUCKY THAT THAT THERE WAS NO CROSS TRAFFIC IN THESE MOMENTS, AS THIS COULD HAVE LED TO A MAJOR ACCIDENT. THE REALLY FRUSTRATING PART IS THAT AFTER I TOOK IT TO THE DEALER THEY DIAGNOSED AND STATED THAT IT WAS A BATTERY CABLE OF SOME SORT THAT WAS MELTING OVER THE EXHAUST. THIS WAS PUBLISHED AS A KNOWN PROBLEM WITHIN THE COMPANY. HOWEVER, NOT A RECALL OR WARRANTY (47,000 MILES). HOW CAN A KNOWN DESIGN PROBLEM ON A RELATIVELY NEW VEHICLE THAT CAUSES A COMPLETE LOSS OF CONTROL WHILE DRIVING NOT BE A RECALL OR SAFETY VIOLATION OF SOME SORT? I HOPE THIS DOES NOT FALL ON DEAF EARS. THANK YOU

Air BagsCrash1 injured
Filed Dec 8, 201710,200 milesOK

TRAVELING DOWN ROAD AT 45 MPH IN A STORM. A LARGE TREE BLEW DOWN IN FRONT OF ME I HIT BRAKES BUT PICKUP DIDN'T NOT STOP. I HIT THE TREE AS THERE WAS NO PLACE TO GO. THE FRONT BUMPER WAS KNOCKED BACK APP 4 INCHES WRAPPED THE FRAME OF TRUCK. THE AIR BAG NEVER DEPLOYED. THIS WAS A 2014 GMC BAD LANDER EDITION. IT STAYED IN SHOP IN OKC OK FOR 3 MONTHS AT FORGUSON DODGE. I BELIEVE THE AIRBAGS SHOULD HAVE DEPLOYED AND I HAVE A HURT BACK NOW BECAUSE I HIT THE ROOF IN MY SEATBELT.

Electronic Stability Control (esc)
Filed Dec 5, 201763,000 milesTX

ON OR ABOUT 4 APRIL, 2017 I EXPERIENCED AN ALARM WHILE DRIVING MY 2014 GMC SIERRA. WHILE TRAVELING BETWEEN CONROE TX AND PLANO TX, I RECEIVED A WARNING STEERING STABILITY. THE ALARM CLEARED SO I CHECKED MY OWNERS MANUAL AND IT SAID TO TAKE IT TO A DEALER IF IT DIDN'T CLEAR. I USED ONSTAR AND HAD A DIAGNOSIS DONE ON THE TRUCK. THEY REPORTED NO PROBLEMS. THE NEXT DAY THE TRUCK SHUT DOWN, IN THE MIDDLE OF MAKING A U TURN. MY DAUGHTER THOUGHT SHE HAD KNOCKED IT OUT OF GEAR BUT COULDN'T GET IT TO START UNTIL SHE TURNED IT OFF AND BACK ON. THE SAME THING HAPPENED AGAIN (THIS TIME TO MY WIFE) TURNING INTO A PARKING LOT. SHE TOOK IT TO A GMC DEALER TO HAVE IT CHECKED OUT. THEY FOUND A BROKEN GEAR IN THE ELECTRONIC POWER ASSIST ASSEMBLY. WE HEARD THAT OUR VEHICLE HAD A RECALL # 17276, FOR PROBLEM WITH THE STEERING. I THEN TOOK IT TO THE DEALER WHERE I BOUGHT THE TRUCK AND HAD THE COMPUTER UPDATED TO PREVENT THE PROBLEM. I THEN ASK FOR A REIMBURSEMENT FOR HAVING TO HAVE THE STEERING MODULE AND NEGATIVE BATTERY CABLE REPLACED. I CONTEND THAT, AT THE TIME, THE CAUSE OF THE STEERING PROBLEM CAUSING THE TRUCK TO DIE. WHEN I ASK A TECHNICIAN AT MCKINNEY IF THE RECALL WAS FOR THE PROBLEM, HE SAID: NO THAT IS JUST TO CHANGE AN ERROR IN THE COMPUTER. BACK IN APRIL, THE ONLY THING THEY COULD DO TO POSSIBLY PREVENT THE STALLING WAS TO LOOK FOR SOMETHING LIKE A POWER PROBLEM. BEFORE I TOOK THE TRUCK IN I HAD NO INDICATION OF POWER PROBLEMS AND I WAS NEVER TOLD HOW THE NEGATIVE BATTERY CABLE WENT

Electrical System
Filed Dec 3, 201745,000 milesNC

2014 GMC SIERRA CURRENTLY WITH 45,000 MILES. VEHICLE SPENT 40+ DAYS AT DEALERSHIP IN 2016 FOR VIBRATION WHILE DRIVING BETWEEN 69-72 MPH THEY COULD NOT FIX DURING 6 DIFFERENT SERVICE VISITS. IT WAS UNDER 3 YEAR/36K MILE WARRANTY AT THE TIME. BEGAN AT 22,000 MILES. IN NOV. 2017 VEHICLE BEGAN LOSING POWER STEERING AT SPEEDS UNDER 3 MPH, ESPECIALLY IN REVERSE. ALSO SERVICE STABILITRAK LIGHT HAS COME ON RANDOMLY AT LOW SPEEDS. PROBLEM WAS INTERMITTENT BUT IS NOW BECOMING AN ALMOST DAILY OCCURRANCE. AFRAID THIS WILL LEAD TO AN ACCIDENT. SEVERAL CLOSE CALLS ALREADY. RADIO HAS ALSO TURNED OFF ON ITS ON ABOUT 5 TIMES IN THE LAST 60 DAYS. IT WILL NOT TURN BACK ON UNTIL VEHICLE IS RE-STARTED. RELATED OR UNRELATED, WHILE DRIVING AT NIGHT AND APPLYING BRAKE PEDAL I NOTICE A 1/2 SECOND DIMMING OF HEADLIGHTS AND DASH LIGHTS BEFORE THEY RETURN TO NORMAL BRIGHTNESS. BATTERY AND ALTERNATOR TESTED FINE BY DEALERSHIP. DEALERSHIP SAYS VEHICLE VIN IS NOT SUBJECT TO ANY RECALLS. DEALERSHIP WANTS ME TO REPLACE POWER STEERING GEAR FOR $2,500 WHICH THEY "THINK" MIGHT FIX THE PROBLEM. DON'T WANT TO SPEND $2,500 WITHOUT CERTAINTY IT IS THE PROBLEM.

Unknown or Other
Filed Nov 30, 201770,000 milesCA

AT 70,000 MILES, AND 30 MONTHS AFTER PURCHASING IT NEW, THE AIR CONDITIONING STOPPED WORKING DUE TO A FAULTY CONDENSER. AFTER INVESTIGATING THIS PROBLEM I FOUND OUT THAT THERE IS AN EXTREMELY HIGH FAILURE RATE OF GMC TRUCKS FOR THE SAME EXACT PROBLEM. IT IS A WELL KNOWN DEFECT PER SEVERAL GM DEALERS WHO ARE LEFT TO DEAL WITH THE PROBLEM. A BRACKET TO SECURE THE A/C LINE WAS NEVER INSTALLED WHEN VEHICLE WAS BUILT, CAUSING MOVEMENT IN THE LINE WHICH EVENTUALLY CAN RUIN THE CONDENSER, AC LINE AND COMPRESSOR. I ASKED GM DEALER TO FIX UNDER WARRANTY BUT WAS TOLD THAT THE REPAIR WOULD NOT BE DONE UNDER WARRANTY. THIS IS UNACCEPTABLE, AS THE DEFECT IS WIDESPREAD IN MANY OF THEIR LIGHT TRUCKS. I WAS FORCED TO REPAIR AT MY OWN EXPENSE WHEN THIS IS AN OBVIOUS DEFECT

Electronic Stability Control (esc)
Filed Nov 28, 201775,500 milesOK

THE FIRST TIME I WAS DRIVING DOWN THE HIGHWAY AND I HIT THE BRAKES AND THE DIC SAID SERVICE STABILITRAK AND A FEW OTHER THINGS AND I LOST CONTROL OF STEERING AND MY CRUISE WOULDN'T WORK FOR A MINUTE THE SECOND TIME I WAS DRIVING DOWN THE ROAD AND I GASES ON IT AND THE WHOLE TRUCK SHUTOFF AND BACK ON BUT I LOST CONTROL OF THE STEERING AGAIN THEN I TURNED IN MY DRIVEWAY AND LOST ALL STEERING AND ALL POWER AND THE TRUCK DIED I HAD TO TURN THE KEY 2 OR 3 TIMES AND IF FINALLY STARTED IT LOST ALL POWER IT RESET MY CLOCK AND EVERYTHING ON MY RADIO AND DIC

Exterior Lighting
Filed Nov 24, 201710 milesSD

THE HEADLIGHTS ON THIS PICKUP MAKE DRIVING AT NIGHT IN RURAL SOUTH DAKOTA ALMOST IMPOSSIBLE AND EVEN DANGEROUS. I HAVE OWNED THIS TRUCK FOR ONLY 2 WEEKS AND FOUND IN ORDER TO DRIVE AT NIGHT I HAVE TO HAVE THE FOG LIGHTS ON TO SEE, AND EVEN THAN IT IS NOT MUCH BETTER. THE BRIGHTS HELP NONE. CAN'T EVEN TELL WHEN THEY ARE ON VRS NOT. THERE HAS TO BE A FIX OR SOMETHING THAT CAN BE DONE TO FIX THIS. DRIVING AT NIGHT IS DANGEROUS.

Steering
Filed Nov 22, 201734,941 milesTN

TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. WHILE DRIVING 5 MPH, THE STEERING WHEEL SEIZED BEFORE THE VEHICLE ACCELERATED. THE CONTACT DROVE THE VEHICLE TO WILSON COUNTY CHEVROLET BUICK GMC (903 S HARTMANN DR, LEBANON, TN 37090 (615) 444-9642). THE CONTACT WAS INFORMED THAT THE VEHICLE WAS INCLUDED IN AN UNKNOWN RECALL AND IT WAS REPAIRED FOR FREE. AFTER THE REMEDY, THE VEHICLE WAS OPERABLE, BUT THE FAILURE RECURRED IN LESS THAN 24 HOURS. THE STEERING WHEEL SEIZED A SECOND TIME AND EXCESSIVE FORCE ON THE STEERING WHEEL WAS USED, BUT THE WHEEL WOULD NOT TURN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT SERVICED FOR THE SECOND FAILURE. THE FAILURE MILEAGE WAS 34,941.

Service Brakes
Filed Nov 18, 201772,508 milesTN

TRIED TO STOP TUCK WHEN PARKING. BRAKES WERE EXTREMELY HARD AND TRUCK CAME TO A SLOW STOP WHILE I WAS MASHING THE BREAKS WITH ALL MY MIGHT. THERE WAS BREAK FLUID ALL AROUND RIGHT FRONT TIRE. DEALERSHIP FOUND ENGINE OIL IN VACUUM LINE OF VACUUM PUMP DUE TO VALVE STUCK IN PUMP CAUSING HARD BRAKE PEDAL. REPLACED VACUUM PUMP, PIPE, BRAKE BOOSTER AND MASTER CYLINDER, FLUID.

Steering
Filed Nov 15, 201730,000 milesMA

WHEN MAKING A FULL TURN TO THE LEFT WITH MY 2014 GMC SIERRA THERE IS A LOUD THUMPING NOISE THAT YOU CAN ALSO FEEL IN THE STEERING WHEEL. THE PROBLEM STARTED PERIODICALLY AND I HAD A DEALERSHIP DIAGNOSIS. THEY HEARD THE NOISE AND FOUND NO PROBLEMS. THE NOISE HAS BECOME MORE CONSISTENT AND A THIRD PARTY MECHANIC BELIEVES IT TO BE A STEERING RACK FAILURE. THE VEHICLE CAN BE STATIONARY OR MOVING AT PARKING LOT SPEEDS TO HEAR THE THUMP.

Exterior Lighting
Filed Nov 15, 2017MI

HEADLIGHTS ARE NOT BRIGHT ENOUGH. HEADLIGHTS ARE USELESS AT NIGHT. DEALERSHIP CHANGED BULBS AND REPROGRAMMED. VEHICLE IS STILL DANGEROUS TO DRIVE AT NIGHT. VEHICLE HAS BEEN THIS WAY SINCE NEW.

Exterior Lighting
Filed Nov 10, 2017LA

THE HEADLIGHTS ON THESE TRUCKS ARE HORRIBLE. VERY UNSAFE TO USE.

Electronic Stability Control (esc)
Filed Nov 9, 201744,000 milesME

YESTERDAY I WAS DRIVING HOME ON THE HIGHWAY DRIVING APPROXIMATELY 75MPH WHEN WITHOUT ANY WARNING A STABILITY STEERING CONTROL LIGHT FLASHED ON THE DASHBOARD BEHIND MY STEERING WHEEL. THE CAR IMMEDIATELY JOLTED FROM DRIVING MID 70'S DOWN TO AN IMMEDIATE 67MPH. THIS SPEED LIMIT WAS THE LAST THING THAT FLASHED BEFORE MY DASHBOARD BLACKED OUT, THE STEERING COLUMN LOCKED AND THE VEHICLE ENTIRELY LOST POWER WHILE DRIVING. SECONDS LATER MY WINDSHIELD WIPERS SPORADICALLY STARTED MOVING (I DID NOT ENGAGE THE SWITCH) AND I WATCHED THE TEMPERATURE GO UP FROM 70 TO 80 WITHOUT TOUCHING THE GAUGE MANUALLY. THE CAR JOLTED FOR ALMOST 10 MILES SPORADICALLY LOSING CONTROL INTERMITTENTLY AND WHEN I EXITED OFF THE HIGHWAY AND MADE A LEFT HAND TURN AT A LOW SPEED (UNDER 15MPH) THE STEERING COMPLETELY LOCKED AND THE CAR PULLED OFF TO THE SIDE OF THE ROAD TOWARD A CURB. I GAINED CONTROL OF THE VEHICLE MANUALLY WHICH WAS DIFFICULT BUT I DID CORRECT THE DRIVE PATH BACK ONTO THE ROAD. I PULLED INTO THE DEALERSHIP AT A LOW RATE OF SPEED AND THE CAR DID THE SAME THING AS IT DID WHEN I EXITED THE HIGHWAY. I'M IN A LOANER AND THE DEALER HAS MY VEHICLE. THIS VEHICLE WAS PURCHASED USED ROUGHLY 2 MONTHS AGO FROM A REGISTERED GMC DEALER WITH 40K MILES ON IT. IT NOW HAS ROUGHLY 44K ON IT. I HAVE MADE 1 PAYMENT ON THIS VEHICLE THUS FAR.

Exterior Lighting
Filed Nov 9, 2017NY

POOR ILLUMINATION, AFTER A FEW DAYS THE LIGHTS HAVE BEEN ADJUSTED THE LIGHT POINTS VERY LOW THAT ITS ALMOST IMPOSIBLE TO SEE AT NIGHT WHILE DRIVING AT NORMAL ROAD CONDITIONS AND WITH A GOOD WEATHER.

Air Bags
Filed Nov 8, 2017TX

"TAKATA RECALL" THE AIRBAG LIGHT WAS COMING ON. TOOK THE TRUCK TO PELTIER DEALERSHIP AND THEY FIXED IT OR SAID THEY FIXED IT. AND CHARGED US $3500.00. LESS THAN 2 WEEKS OUT THE LIGHT IS BSCK ON. HOW DO WE GET THIS ISSUE TAKEN CARE OF?

Service Brakes
Filed Nov 4, 201726,000 milesIL

COMING TO A STOP IN A PARKING LOT THE BRAKE PEDAL BECAME VERY HARD AND WOULD NOT STOP THE FORWARD MOTION OF THE TRUCK. THE TRUCK HIT THE CURB STOPPING ITS FORWARD MOTION. NO DAMAGE TO THE THE TRUCK. I HAD THE PROBLEM DIAGNOSED AS A BAD BRAKE VAC PUMP. THE PUMP WAS REPLACED FOR 496.00 . THE TRUCK ONLY HAD 26000 MILES , I HAVE TOLD THAT THIS IS NOT THAT UNCOMMON.

Air Bags
Filed Nov 1, 2017TX

TAKATA RECALL - MY COMPLAINT IS TO REPORT THE LACK OF TIMELINESS OF REPAIR FOR A MANUFACTURER RECALL: #2016020003. I HAVE CONTACTED THE DEALERS SEVERAL TIMES AND THE PARTS FOR REPAIR ARE NOT AVAILABLE FROM THE MANUFACTURER. I AM CONCERNED ABOUT THE CAR'S SAFETY AND LACK OF INFORMATION AVAILABLE ON WHEN THE PARTS WILL BE AVAILABLE.

Electrical System
Filed Oct 24, 2017MA

FOR THE PAST FEW WEEKS I HAVE HAD A POWER PROBLEM ON MY TRUCK. I HAVE GOT IN THE TRUCK AND NOTHING WAS ON AND ENGINE WOULDN'T CRANK. I WOULD GET OUT OF MY TRUCK AND WIGGLE THE NEGATIVE LINE ON THE BATTERY AND THE TRUCK WOULD REGAIN POWER. I CLEANED OFF ALL CORROSION (NOT ANYTHING SIGNIFICANT)THAT WAS ON THE CONNECTER. YESTERDAY AS I WAS TAKING A TURN INTO MY NEIGHBORHOOD THE TRUCK LOST ALL POWER. I WAS ABLE TO COST INTO A SAFE SPOT ON THE SIDE OF THE ROAD. I THEN POPED THE HOOD AND OPENED THE DOOR. WHEN I OPENED THE DOOR THE POWER CAME BACK ON. I CLOSED THE DOOR STARTED THE TRUCK AND HEADED TO MY HOUSE. I AM HAVING MY TRUCK TOWED TO THE NEAREST DEALER. IF THIS HAD HAPPENED TO ME ON THE HIGHWAY OR A MAIN ROAD IT COULD HAVE BEEN CATASTROPHIC. I HAVE DOON SOME RESEARCH AND FOUND A NUMBER OF VIDEOS AND FORUMS ON THIS SUBJECT AND IT SEEMS TO BE ON GM TRUCKS FROM 2014-2017. I AM NOT A MECHANIC, BUT I WORK IN IT AND AM VERY GOOD AT REASEARCH AND TROUBLESHOOTING ISSUES. MY INSTINCT IS TELLING ME IT IS THE NEGATIVE CONNECTION TO THE BATTERY.

Exterior Lighting
Filed Oct 24, 201780 milesME

PROBLEM WAS PRESENT FROM THE DAY I BOUGHT TRUCK NEW. I LIVE IN A VERY RURAL AREA AND THE HEADLIGHTS ARE TOO DIM TO DRIVE SAFELY AT NIGHT. VEHICLE HAS BEEN BACK TO THE DEALER TWICE, ONCE TO REPLACE BULBS AND REPROGRAM THE BCM. STILL NOT BRIGHT ENOUGH TO FEEL SAFE DRIVING AT NIGHT. SECOND TRIP TO THE DEALER THEY ADJUSTED HEADLIGHT UP TO HIGH END OF SPEC. STILL NOT BRIGHT. I'M TO THE POINT OF INSTALLING AN AFTER MARKET HID KIT.

Steering
Filed Oct 22, 201747,000 milesWI

COMPLETE LOSS OF POWER STEERING ALONG WITH SPEED CONTROL BEING DISABLED WHEN A TURN SIGNAL IS ACTIVATED. RECALL 17V414000 HAS ALREADY BEEN COMPLETED AND DID NOT CORRECT THE PROBLEM. BOTH OF THESE ISSUES OCCUR DURING THE SAME DRIVE CYCLE (ISSUES HAVE NOT HAPPENED SIMULTANEOUSLY BUT WILL BOTH OCCUR AT SOME POINT DURING THE SAME DRIVE CYCLE) THEY SEEM TO ONLY HAPPEN ON DRIVE CYCLES THAT LAST LONGER THAN 45 MINUTES.

Service BrakesCrash
Filed Oct 20, 201781,000 milesTN

HARD BRAKE PEDAL AT LOW SPEEDS CAUSING THE TRUCK TO NOT STOP. DEALERSHIP SAYS A FULL BRAKE SYSTEM REPLACEMENT IS NEEDED. I'VE SERACHED ONLINE AND THERE ARE SEVERAL PEOPLE HAVING THIS SAME ISSUE. IT SEEMS TO BE VERY COMMON, BUT NOTHING IS BEING DONE ABOUT IT BY GMC.

Unknown or Other
Filed Oct 19, 201755,000 milesTN

PURCHASED MY TRUCK NOV 2014. AIR CONDITIONING DOES NOT WORK. CONDENSER FAILED.

Electronic Stability Control (esc)
Filed Oct 16, 201775,000 milesNC

WHEN I TURN THE IGNITION TO START THE VEHICLE, IT ACTS AS IF THE BATTERY IS DRAINED. THEN THERE'S A MESSAGE THAT POPS UP BRIEFLY STATING "STABILITRAK". I'M CONCERNED THIS IS ABOUT TO GET MUCH WORSE. THE VEHICLE WAS STATIONARY AT THE TIME OF THE MESSAGE.

Steering
Filed Oct 13, 2017AL

POWER STEERING RECALL. I HAVE BEEN IN TOUCH WITH MY NEARBY GMC DEALER FOR THE PAST 2 MONTHS ATTEMPTING TO GET THIS RECALL DEALT WITH AND FIXED. I NEED THIS RECALL TO BE RESOLVED NO LATER THAN 20 OCT 17 IN ORDER FOR MY VEHICLE TO BE SHIPPED TO MY NEW DUTY STATION IN ALASKA AS I WILL BE DOING A PCS (PERMANENT CHANGE OF STATION) FOR THE ARMY. IF IT CAN'T BE RESOLVED BY THEN I NEED SOME TYPE OF DOCUMENTATION SENT TO ME STATING IT CAN'T BE RESOLVED DUE TO GMC LACKING ABILITY TO FIX THE PROBLEM OR REMOVE THE RECALL FROM MY VEHICLE. PLEASE EMAIL THE DOCUMENTATION TO [XXX]. VERY RESPECTFULLY, [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

Service Brakes
Filed Oct 6, 201767,900 milesTX

2014 GMC SIERRA 1500 DENALI PICK-UP TRUCK WITH 67,900 MILES: EXPERIENCED COMPLETE LOSS OF POWER BRAKES IN STOP-N-GO TRAFFIC SITUATION ON HIGHWAY. PROBLEM STARTED AS AN RARE ISSUE THAT WOULD CORRECT ITSELF AND PROGRESSIVELY GOT WORSE OVER A WEEK'S TIME. ISSUE OCCURRED WHEN IN TRAFFIC REQUIRING FREQUENT STOP-N-GO BRAKING. BRAKE PEDAL WENT COMPLETELY TO THE FLOOR AND STOPPING DISTANCES DRAMATICALLY INCREASED. HAD NO WAY TO MANUALLY APPLY THE BRAKES TO GET THEM FULLY ENGAGED. ULTIMATELY FORCED TO SHIFT INTO NEUTRAL AND APPLY PARKING BRAKE TO STOP. SUBSEQUENTLY FOUND GM BULLETIN #PIT5361B REFERRING TO OTHER CUSTOMER PROBLEMS WITH WEAK VACUUM AT BRAKE BOOSTER. THAT PROBLEM WAS CONFIRMED AND DIAGNOSED BY MY AUTOMOTIVE PROFESSIONAL. ENDED UP HAVING TO REPLACE BRAKE MASTER CYLINDER, VACUUM BOOSTER, VACUUM PUMP, VACUUM TUBE/PIPE AND 2 SERPENTINE BELTS FOR A GRAND TOTAL OF $1626.00 IN REPAIR WORK (SIMILAR AMOUNT TO THE OTHERS I FOUND WHO EXPERIENCED THIS ISSUE). TALKED TO MY GMC DEALER WHO CONFIRMED THAT THIS IS A RECOGNIZED ISSUE THAT HASN'T YET RISEN TO THE LEVEL OF A "SAFETY RECALL". HOWEVER, I WAS TOLD "STAY TUNED" BECAUSE THEY WOULDN'T BE SURPRISED IF A RECALL ON THE POWER BRAKE SYSTEM WAS RIGHT AROUND THE CORNER.

Unknown or Other
Filed Sep 27, 201775,000 milesMI

A/C CONDENSER FAILURE ON A 3-YEAR OLD TRUCK. $1,200 DEALER REPAIR AND GOOGLE SEARCH ONLINE SHOWS THIS IS A MASSIVE SYSTEMIC PROBLEM AMONGST OWNERS. NEED A RECALL

Electronic Stability Control (esc)
Filed Sep 25, 201759,000 milesTX

IN THE PAST 4 MONTHS, BEGINNING AT ABOUT 52K MILES, I STARTED RECEIVING MESSAGES ON MY TRUCK THAT SAID "STABILITY CONTROL" WAS OUT AND IT LOCKS THE FRONT LEFT WHEEL, LOSING ALL STEERING, THE RADIO AND THEN THE TRUCK GOES COMPLETELY DEAD. THE AC GOES ON/OFF AND THE HEADLIGHTS FLICKER. THIS IS ALWAYS AT LOW SPEEDS BETWEEN 5-10 MPH AND MOST COMMONLY WHEN MAKING A TURN. I HAD THE BATTERY REPLACED AT THE DEALERSHIP AND NOW THEY'RE TELLING ME I NEED A NEGATIVE BATTERY CABLE REPLACEMENT?

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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