Page 12 of 15 · complaints 551–600 of 743

2014 GMC Sierra 1500 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2014 record →

Unknown or Other
Filed May 15, 201750,000 milesMA

OCTOBER 2016 A/C STOPPED WORKING BROUGHT TO DEALER. DEALER RECHARGED SYSTEM FOUND LEAK TO BE A/C COMPRESSOR HOSE AND BRACKET NEEDED TO BE REPLACED AND NOT UNDER WARRANTY CUSTOMER PAY. APRIL 2017 A/C STOPPED WORKING BROUGHT TO DEALER. DEALER RECHARGED SYSTEM FOUND LEAK TO BE A/C CONDENSER NEEDS TO BE REPLACED NOT UNDER WARRANTY - CUSTOMER PAY. NO CONDENSERS AVAILABLE - NATIONAL BACK ORDER. 50,000 MILES

Visibility
Filed May 11, 201755,000 milesLA

TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. THE CONTACT STATED THAT THE AIR CONDITIONER CONDENSER LEAKED FREON AND FAILED TO BLOW COOL AIR. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT THEY WOULD EXPEDITE A CONDENSER AND SEND IT TO THE DEALER. THE DEALER INFORMED THE CONTACT THAT WHEN THE MANUFACTURER SENDS THE CONDENSER, IT WOULD GO TO THE NEXT AVAILABLE CUSTOMER IN LINE AND THE CONDENSER PART WOULD TAKE SIX WEEKS TO BECOME AVAILABLE. THE VEHICLE WAS NOT SERVICED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.

Visibility
Filed May 11, 201755,000 milesKY

TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. WHEN THE AIR CONDITIONER WAS ACTIVATED, HOT AIR EMITTED FROM THE VENTS WITHOUT WARNING. THE CONTACT MENTIONED THAT THE HEATER WORKED FINE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENTIRE CONDENSER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER STATED THAT THEY WOULD MAKE A NOTE OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000. THE VIN WAS NOT AVAILABLE.

Unknown or Other
Filed May 9, 201740,000 milesCA

AC IS BLOWING HOT AIR. DEALERSHIP CONFIRMED THE CONDENSER WAS LEAKING AND REQUIRED REPLACEMENT. DEALERSHIP HAS ORDERED NEW PART AND ADVISED THAT PART IS ON A NATIONAL BACK ORDER AND COULD NOT PROVIDED AN ESTIMATED TIME OF ARRIVE FOR REPLACEMENT PART.

Electronic Stability Control (esc)
Filed May 1, 201773,600 milesCT

TRUCK HAS 73,000 MILES ON IT. WHILE DRIVING AT APPROXIMATELY 20 MPH I APPLIED THE BRAKE AND HAD THE STABILI TRACK WARNING GO OFF, AS WELL AS RADIO AND FAN SHUT OFF. AS I WAS MAKING A SLIGHT LEFT TURN THE STEERING WHEEL JERKED OUT OF MY HAND AND LOCKED UP, LEAVING ME WITH ABSOLUTELY NO CONTROL OF THE VEHICLE IN THE MIDDLE OF TRAFFIC. THE STEERING WHEEL WOULD RELEASE , JERK AND LOCK REPEATEDLY, IT HAPPENED ABOUT 4 TIMES WHILE TRYING TO REGAIN CONTROL. AT THE SAME TIME WHILE APPLYING THE BRAKE I HAD VIRTUALLY NO BRAKES TO STOP THE VEHICLE. LOOKED FOR RECALLS AND ALL I FOUND WERE HUNDREDS OF SIMILAR COMPLAINTS, BUT NO SOLUTION OR RECALLS. HOW IS THIS NOT A RECALL, IT'S GROSS NEGLIGENCE... WHAT IF I WAS AT HIGHWAY SPEEDS OR TOWING MY TRAILER AT THE TIME. GM AND NHTSA NEED TO ADDRESS THIS ISSUE IMMEDIATELY BEFORE LIVES ARE LOST. AS FOR ME, I'M IN THE PROCESS OF GETTING RID OF A VEHICLE THAT I'VE HAD FOR 3 MONTHS BECAUSE OF THIS AND WILL NOT LET MY CHILDREN RIDE IN THE VEHICLE. IT'S AN INTERMITTENT PROBLEM, I'M JUST HOPING THE NEXT TIME IT DOESN'T HAPPEN AT 65MPH. *TR

Exterior Lighting
Filed Apr 26, 201710 milesNY

VEHICLE HEADLIGHTS FAIL TO ILLUMINATE PROPERLY AT NIGHT. CHECK WITH 2 DIFFERENT GMC DEALERS THEY SAY THEY ARE AWARE OF THE ISSUE BUT NO RESOLUTION IS COMING. VEHICLE IS NOT DRIVEABLE AT NIGHT ON DARK ROADS.

Electrical System
Filed Apr 16, 201760,500 milesTX

GOT A STEERING STABILITY INDICATION WHILE DRIVING ACROSS A BUMPY STRIP ON THE HIGHWAY. LATER, I WOULD GET THE INDICATOR, AND WHEN I DID A HARD TURN, I.E. 90 DEGREES, THE ENGINE WOULD DIE. THE DEALERSHIP ISOLATED THE PROBLEM TO A BROKEN GEAR IN THE ELECTRIC POWER ASSIST, AND REPLACED THE NEGATIVE POWER CABLE ON THE BATTERY. THE COST OF THE REPAIR WOULD HAVE BEEN ABOUT $3600.00, BUT GM PAID ABOUT 75%. IT WAS RECOMMENDED THAT I REPLACE THE NEGATIVE CABLE EVERY 50,000 MILES BY ONE OF THE TECHNICIANS. ANOTHER PROBLEM OCCURRED ABOUT A YEAR AGO CONCERNING THE VAPOR RECOVERY SYSTEM. I GOT A CHECK ENGINE WARNING, TOOK IT TO THE DEALER AND FOUND THAT THE WHOLE SYSTEM WAS COMPLETELY COATED WITH FINE DUST. THEY REPLACED THE VAPOR COLLECTION CANISTER AND ASSOCIATED TUBES AND FILTERS AT A COST OF ABOUT $800.00. GM PICKED UP ABOUT 50%. I LATER CHANGED THE LOCATION OF THE VAPOR COLLECTION TUBE FROM THE (VERY DUSTY) WHEEL WELL, TO UNDER THE HOOD WHERE IT WAS PROTECTED FROM THE DUST. I DON'T BELIEVE EITHER OF THESE PROBLEMS TO BE LACK OF PREVENTIVE MAINTENANCE, BECAUSE NEITHER APPEAR TO BE ABLE TO BE CHECKED OR APPEAR ON REGULAR MAINTENANCE. THE VEHICLE TURNED OFF WHILE MAKING A TURN AT SLOW SPEEDS, AND THE WARNING LIGHT CAME ON AT DRIVING SPEEDS. RELOCATING THE INTAKE ON THE VAPOR RECOVERY SYSTEM APPEARS TO HAVE CURED OR DELAYED THE ONSET OF THE PROBLEM. (I ALSO REMOVE AND BLOW OUT THE FILTER AND THE INTAKE TUBE AT LEAST ONCE A YEAR.)

Engine
Filed Apr 10, 201750,000 milesNY

TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. WHILE DRIVING 35 MPH, THE FRONT DRIVER AND PASSENGER SEATS BECAME LOOSE AND BEGAN TO SHIFT INDEPENDENTLY. THE CONTACT ALSO SMELLED RADIATOR FLUID DUE TO THE FACT THAT THE RADIATOR CRACKED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DETERMINED THAT NOTHING WAS WRONG WITH THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE OF AWARE OF THE ISSUE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V446000 (SEATS). THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

Seats
Filed Apr 10, 201750,000 milesNY

TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. WHILE DRIVING 35 MPH, THE FRONT DRIVER AND PASSENGER SEATS BECAME LOOSE AND BEGAN TO SHIFT INDEPENDENTLY. THE CONTACT COULD SMELL RADIATOR FLUID DUE TO THE FACT THAT THE RADIATOR CRACKED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE RADIATOR WAS CRACKED AND NEEDED TO BE REPAIRED. THE RADIATOR WAS REPAIRED. THE MANUFACTURER WAS MADE OF AWARE OF THE ISSUE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 14V446000 (SEATS). THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

Electronic Stability Control (esc)
Filed Apr 8, 201759,560 milesWI

WHEN I AM DRIVING AT LOW SPEEDS AND I TURN MY STEERING WHEEL MY WHEEL LOCKS UP AND I AM UNABLE TO TURN BY VEHICLE. WHEN I AM DRIVING ON THE HIGHWAY MY DISPLAY SYSTEM GOES IN AND OUT.

Unknown or Other
Filed Apr 4, 201737,000 milesLA

THERE IS A LEAK IN MY AIR CONDITIONING CONDENSER. WHEN BROUGHT IN FOR SERVICE I WAS TOLD THERE IS A NATION-WIDE BACKORDER ON THE CONDENSERS. I THEN HAD TO BRING IN MY TRUCK FOR A IGNITION COIL FAILURE AND WAS TOLD BY THE DEALERSHIP THAT THEY HAVE BEEN SEEING A HIGH NUMBER OF LEAKING CONDENSERS AND CANNOT GET PARTS. WHILE NOT A SAFETY ISSUE THIS IS AN EXTREMELY COSTLY FIX ON A FAIRLY NEW VEHICLE AND SEEMS AS THOUGH THERE IS A HIGH OCCURRENCE OF FAILURES AND THIS NEEDS TO BE BROUGHT TO THE ATTENTION OF THE PUBLIC AND GMC.

Electronic Stability Control (esc)
Filed Apr 4, 201737,000 milesLA

WHEN DRIVING RECENTLY, MY CHECK ENGINE LIGHT STARTED FLASHING ALONG WITH MY STABILITRAK LIGHT COMING ON. THE VEHICLE STARTED VIBRATING. THE VIBRATING WAS ESPECIALLY ROUGH WHILE IDLE. THE VIBRATION WAS ALSO ROUGH WHILE IN LOWER GEARS AND WHILE BRAKING. WHEN BROUGHT IN FOR SERVICE I WAS TOLD IT WAS A CORRODED IGNITION COIL. THIS IS THE SECOND TIME THIS HAS HAPPENED. I BOUGHT THE VEHICLE NEW AND IT CURRENTLY HAS ABOUT 37,000 MILES ON IT.

Electronic Stability Control (esc)
Filed Mar 30, 201766,000 milesFL

DRIVING AT LOW SPEEDS IN RUSH HOUR TRAFFIC AND "DEGRADED STEERING" WARNING WITH CHIME SOUNDED. CLEARED ITSELF AND THEN CHIMED AGAIN WITH SAME WARNING ABOUT THREE MINUTES LATER. THIS WAS FOLLOWED BY STABILITRACK WARNING AND RED BRAKE WARNING. STEERING WAS SOMEWHAT HARDER TO TURN BUT WAS STILL BEING ASSISTED. THERE DIDN'T APPEAR TO BE ANY DEGRADATION TO BRAKING. MAYBE THE ANTI-LOCK SYSTEM? THE A/C THEN TURNED OFF AND THE RADIO VOLUME WENT SILENT. THE STABILITRACK SWITCH, A/C CONTROLS AND RADIO CONTROLS WERE ALL INEFFECTIVE. I NOTICED THE AMP GAUGE WAS BELOW 12 AS IT SEEMED AS IF THE TRUCK ELECTRICAL SYSTEM WAS UNDERPOWERED. I DROVE TEN MILES HOME AND ALL SYSTEMS RESET BY TURNING TRUCK OFF AND STARTING IT UP AGAIN. THIS IS FIRST TIME THIS HAS HAPPENED. TRUCK HAS 66K MILES ON IT.

Power Train
Filed Mar 28, 201725,000 milesPA

TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. WHILE SLOWING DOWN AT A STOP SIGN AT 12 MPH, THE VEHICLE INDEPENDENTLY SHIFTED TO A LOWER GEAR AND MADE A CLUNKING SOUND. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER, BUT NO FAILURES WERE FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.

Unknown or Other
Filed Mar 26, 2017102,000 milesMS

I AM WRITING TO INFORM THAT MY SIERRA HAS WHAT IS KNOW AS THE"CHEVY SHAKE" IN WHICH IT VIBRATES IN SPEEDS RANGING FROM 65 TO 80. PLEASE HELP WITH THIS ISSUE, AS IT'S ONLY A MATTER OF TIME BEFORE THIS VIBRATION FATIGUES A STRUCTURAL COMPONENT. THANKS.

Electrical System
Filed Mar 17, 201715,000 milesOK

DRIVERS SIDE DOOR ACTUATOR IS GOING OUT WHICH MAKES IT TO WHERE YOU HAVE TO PULL ON THE HANDLE TWICE IN ORDER TO EXIT THE VEHICLE AND TO UNLOCK THE VEHICLE.

Exterior Lighting
Filed Mar 16, 201751,000 milesOH

THE HEADLIGHTS ON THIS TRUCK ARE THE WORST PERFORMING LIGHTS I HAVE EVER USED. THEY EMIT A VERY POOR AMOUNT OF LIGHT MAKING IT DIFFICULT TO SEE AT NIGHT AND BARELY ABLE TO SEE AT NIGHT IF IT IS RAINING. I HAVE ALMOST BEEN IN SEVERAL ACCIDENTS AT NIGHT BECAUSE OF THE POOR LIGHTING. I HAVE HAD THE UPGRADE DONE BY GM AND THAT DID NOT MAKE THESE LIGHTS MUCH BETTER AND DEFINITELY DID NOT MAKE IT SAFER TO DRIVE AT NIGHT. THEY NEED TO REPLACE THE LIGHTS WITH THE UPDATED VERSION THEY HAVE INSTALLED IN THE 2016 MODELS.

Steering
Filed Mar 9, 201725,000 milesFL

TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. WHILE THE VEHICLE WAS OPERATED, THE SERVICE POWER STEERING WARNING INDICATOR ILLUMINATED AND THE POWER STEERING FAILED. THE FAILURE WAS INTERMITTENT. THE DEALER COULD NOT REPLICATE THE FAILURE. A YEAR EARLIER, THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING MOTOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V719000 (STEERING) AS A POSSIBLE SOLUTION; HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 25,000.

Exterior Lighting
Filed Mar 8, 201721,000 milesNY

TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. THE CONTACT STATED THAT THE HEADLIGHTS PROVIDED MINIMUM VISIBILITY AT NIGHT. THE VEHICLE WAS TAKEN TO A DEALER WHERE A DEFECT WAS NOT DETERMINED THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 21,000. UPDATED 05/17/17*LJ THE CONSUMER STATED THE HEADLIGHTS WERE VERY DIM. UPDATED 10/11/2017*JS

Exterior Lighting
Filed Feb 28, 2017CA

THE HEAD LIGHTS ARE TERRIBLE. WHEN DRIVING IN A AREA WITH STREET LIGHTING THEY HAVE VERY LITTLE AFFECT .MY 20 YEAR OLD MAZDA MPV HAS BETTER LIGHTS

Exterior Lighting
Filed Feb 13, 201740,000 milesNY

NO ACCIDENT... YET! BUT HAVE HAD MULTIPLE NEAR MISSES, AND FEEL IT'S JUST A MATTER OF TIME. THE HEADLIGHTS ON THIS VEHICLE ARE EXTREMELY INADEQUATE EVEN AFTER HAVING THE RECOMMENDED HEADLIGHT UPGRADE SERVICE BULLITEN COMPLETED BY MY LOCAL DEALER.

Electrical System
Filed Feb 12, 201740,300 milesCO

WHEN TURNING THE TRUCK SHUTS OFF AND THE INSTRUMENT PANEL AND RADIO FLICKERS OFF AND ON AND THE VEHICLE DIES. THEN SAYS THE STABILITRACK COMES ON. ALSO DID IT WHEN TRYING TO PASS A TRUCK COMPLETELY SHUT THE VEHICLE OFF HEARD THE TIRES SCEECH.THE EVERYTHING FLICKED AND SAME THING WITH THE STABILLATRAK.

Electronic Stability Control (esc)
Filed Feb 10, 201740,000 milesTN

TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. WHILE DRIVING APPROXIMATELY 45 MPH, THE STEERING WHEEL LOCKED AND THE STABILITRACK WARNING INDICATOR ILLUMINATED. THE CONTACT HAD TO STOP IN THE MIDDLE OF THE ROAD. THE VEHICLE WAS TURNED OFF AND RESTARTED NORMALLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

Exterior Lighting
Filed Feb 10, 2017IA

EXTREMELY POOR VISIBILITY WITH PROJECTION HEADLIGHTS, VERY LITTLE DIFFERENCE BETWEEN HI & LOW BEAMS. DEALER STATES THEY MEET REQUIREMENTS.

Exterior Lighting
Filed Jan 30, 2017TN

VERY POOR PERFORMANCE FROM THE HEADLIGHTS.

Exterior Lighting
Filed Jan 30, 20175,000 milesTX

GMC SIERRA MY2014 HEADLIGHT DON'T ILLUMINATE PROPERLY DOWN THE ROAD, THE HEADLIGHT DON'T GIVE GOOD ADVISABLY DURING DRY,FOG, OR WET CONDITIONS. IT IS KIND OF SAD SPENDING OVER 45K ON A VEHICLE THAT DOESN'T ILLUMINATE PROPERLY. I HAVE OWN OTHER GM VEHICLES HAVE BETTER ILLUMINATION. THERE HAS TO BE A WAY TO GET A FIX FOR THIS TRUCKS

Exterior LightingCrash
Filed Jan 24, 201740,000 milesMN

THE HEADLIGHTS ARE A HUGE SAFETY ISSUE, THEY ARE VERY DANGEROUS AT NIGHT. YOU CAN NOT SEE SIDES OR IN FRONT OF YOU . I HIT A DEER STANDING N THE MIDDLE OF THE ROAD, DID NOT SEE IT TILL IT WAS RIGHT IN FRONT OF ME. MY WIFE HAS A 2006 TAHOE AND HER HEADLIGHTS ARE MUCH BETTER THAN THE ONE IN A 2014. GMC NEEDS TO FIX IT BEFORE PEOPLE START DYING

Electronic Stability Control (esc)
Filed Jan 24, 201755,000 milesAL

THIS ISSUE IS RELATED TO STABILITRAK, THE ONBOARD COMPUTING SYSTEM. WHEN ON THE INTERSTATE, LOSS OF POWER CAN OCCUR. USUALLY AT HIGH SPEEDS, THE POWER JUST 'FLICKERS' ON AND OFF, SOME TIMES REPEATEDLY. THE BREAKING MECHANISM SEEMS TO BE SOMEWHAT AFFECTED BY THIS. AT SLOWER SPEEDS, THE SAME PROBLEM CAN OCCUR, BUT THE STEERING WHEEL LOCKS UP AND FORCES MY TRUCK TO TURN HARD TO THE LEFT. EACH TIME THE PROBLEM OCCURS, "STABILITRAK ERROR" AND "LOSS OF TRACTION CONTROL" OR SOMETHING ALONG THE LINES OF "LOSS OF POWER, DANGER" WILL APPEAR -- ALTHOUGH, IT IS USUALLY JUST SOMETHING RELATING TO "STABILITRAK". I'VE NEARLY BEEN IN AN ACCIDENT ~3 TIMES. IT'S NO QUESTION A DANGER TO THE DRIVER AND TO PEDESTRIANS. GM HAS BEEN GETTING SUED LIKE CRAZY, AND IT'S PRETTY CLEAR THEY ARE AVOIDING THIS ISSUE BECAUSE OF THIS.

Exterior Lighting
Filed Jan 24, 2017WI

MY 2014 GMC SIERRA HAS VERY DIM HEAD LIGHTS, VERY DIFFICULT TO DETERMINE YOUR OWN LANE AT TIMES IN THE DARK. ALMOST IMPOSSIBLE TO SEE WHEN IT'S RAINING AT NIGHT. MANY TIMES I'VE HAD TO DOUBLE CHECK TO MAKE SURE MY HEADLIGHTS WERE ON BECAUSE THERE SO DIM IT DOESN'T SEEM LIKE THERE ON AT ALL. IT MAKES FOR VERY NERVE RACKING DRIVING AT NIGHT. SOMETHING NEEDS TO BE DONE ABOUT THESE HEADLIGHTS, IT'S VERY DANGEROUS FOR GMC DRIVERS AND OTHER VEHICLES ON THE ROAD.. TEST DRIVE ONE IN THE RAIN AT NIGHT OUT IN THE COUNTRY.. NOT IN TOWN , WITH STREET LIGHTS!!! *TR

Structure › Body1 injured
Filed Jan 16, 201714,000 milesWA

MY VEHICLE HAS SIDE BOARD STEPS. THE TREAD PATTERN IS SUCH THAT WHEN WET OR ICY THE STEP IS A VIRTUAL SKID PAD. WHEN YOU PLACE WEIGHT ON THE FOOT ON THE TREAD IT IMMEDIATELY SLIPS OUT FROM UNDER YOUR POSITION. LAST YEAR I BROKE A FOOT WHEN I SLIPPED AND THIS YEAR IT WAS AN ANKLE. TREAD DESIGN NEEDS TO BE IMPROVED AND TURNED 90. AS DESIGNED THERE IS NO TRACTION PROTECTION. JUST THE OPPOSITE, IT PROMOTES LACK OF TRACTION RESULTING IN SLIPPING AND FALLING.

Power Train
Filed Jan 13, 20172,000 milesMN

TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. WHILE DRIVING APPROXIMATELY 40 MPH, AN ABNORMALLY LOUD BANGING NOISE WAS HEARD FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 2,000. UPDATED 03/07/17*LJ *CN

Exterior Lighting
Filed Jan 12, 2017TX

THE HEADLIGHTS AND RUNNING LIGHTS ARE NOT ADEQUATE ENOUGH AT NIGHTTIME TO SEE . LIMITED SITE DISTANCE AND BRIGHTNESS. I DONT LIKE DRIVING AT NIGHT BECAUSE OF THIS CREATING A SAFETY PROBLEM. LOOKING AT THE POSSIBILITY OF INSTALLING LED LIGHTS BUT DONT THINK I SHOULD BARE THE COST SINCE GMC HAS A PROBLEM THEY NEED TO CORRECT BEFORE I AM HURT DRIVING WITH THESE UNSUITABLE LIGHTS THEY HAVE INSTALLED ON THEIR VEHICLES.

Exterior Lighting
Filed Jan 11, 201730,000 milesMI

THE HEADLIGHTS ON MY 2014 GMC SIERRA 1500 HEADLIGHTS ARE UNSAFE AT NIGHT ON DIM OR HIGH BEAM. CANNOT SEE CLOSE TO THE SIDES OR DISTANCE. WOULD BE EASY TO HIT A PEDESTRIAN. ASKED THE DEALER IF THERE WAS A RECALL OR IF THEY COULD FIX THE PROBLEM AND THEY SAID NO THERE WAS NOTHING THEY COULD DO. I HAVE READ MANY OTHER COMPLAINTS ON LINE AND DOESN'T SEEM TO BE ANYTHING BEING DONE ABOUT IT. WHY ISN'T ANYTHING BEING DONE BEFORE PEOPLE GETTING KILLED OR INJURED..

Exterior Lighting
Filed Jan 9, 201726,000 milesNY

TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. THE CONTACT STATED THAT THE HEADLIGHTS WERE NOT BRIGHT ENOUGH AT NIGHT TO SEE PAST 20 FEET. THE DEALER COULD NOT DIAGNOSE OR REPAIR THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 26,000.

Exterior Lighting
Filed Jan 2, 2017FL

THE HEADLIGHTS ARE SO DIM I DOUBT IT WOULD BE ANY LESS SAFE TO DRIVE AROUND WITH THEM OFF. I JUST PURCHASED THIS VEHICLE, AND MY FIRST TIME DRIVING AT NIGHT I HAD TO PARK, GET OUT OF THE VEHICLE AND CHECK TO SEE IF THE LIGHT BULBS WERE BURNED OUT. THE BULBS WERE NOT BURNED OUT, BUT THEY ALSO DO NOT FUNCTION AS HEADLIGHTS BECAUSE THEY LITERALLY ILLUMINATE NOTHING. I CAN SEE THE SHADOW OF MY TRUCK IN FRONT OF ME IN OTHER VEHICLES HEADLIGHTS AS THEY PASS ME. IF AN OBJECT, AN ANIMAL, OR A PERSON WERE IN THE ROAD IN FRONT OF ME I DOUBT I WOULD BE ABLE TO SEE THEM BEFORE IT WAS TOO LATE. I BELIEVE A SIERRA EQUIPPED WITH THESE HEADLIGHTS WILL LIKELY BE INVOLVED IN A COLLISION WITH SERIOUS INJURY, PROPERTY DAMAGE, OR EVEN DEATH. I CAN ONLY PRAY AND HOPE THAT I'M NOT ONE OF THEM. GM HAS RELEASED A TSB WITH AN EXPENSIVE PROCEDURE TO CORRECT THE PROBLEM SIGNALING TO ME THAT THEY ACKNOWLEDGE THAT A PROBLEM EXIST. *TR

Exterior Lighting
Filed Dec 28, 201636,250 milesKY

THE HEADLIGHTS ARE VERY DIM. I CAN NOT SEE VERY FAR DOWN THE ROAD AND I CAN NOT SEE THE SHOULDERS OF THE ROADWAY. IT IS NOT VERY SAFE TO DRIVE THIS VEHICLE AT NIGHT WITH THE FACTORY INSTALLED HEADLIGHTS.

Electronic Stability Control (esc)
Filed Dec 21, 201634,000 milesVA

STEERING WHEEL SPRINGS/SNAPS (HARD) IN THE OPPOSITE DIRECTION THAT THE WHEEL IS BEING TURNED AND STEERING CONTROL IS LOST. WHEN THIS DOES NOT SHUT THE ENGINE OFF, THE ONLY WAY TO REGAIN STEERING CONTROL IS TO RESTART THE VEHICLE. WHEN THIS DOES CAUSE THE ENGINE TO SHUT OFF THE STEERING IS RESTORED WITH THE RESTART. THE STABILI TRAK INDICATOR APPEARS JUST FOR AN INSTANT ON THE DIC WHEN THIS HAPPENS. NOTE: THIS IS NOT THE 'SERVICE STABILI TRAK' INDICATOR BUT MORE LIKE STABILI TRAK HAS BEEN ACTIVATED INDICATOR. THIS HAPPENED FIRST IN REVERSE WHILE BACKING INTO A PARKING SPOT. (THREE TIMES IN REVERSE). THEN IT STARTED HAPPENING IN DRIVE, TWICE WHILE PULLING OUT FROM A STOP SIGN AND ONCE WHILE DOING 15-20 MPH TURNING ONTO A SIDE STREET. THE 15-20 MPH TURNING INSTANCE CAUSED THE ENGINE TO SHUT OFF, STEERING BECAME NON EXISTENT FOR AN INSTANT AND THEN VERY VERY HEAVY. I CROSSED THE OTHER LANE OF TRAFFIC AND ALMOST LANDED IN THE DITCH. THE TRUCK HAS BEEN AT THE DEALERSHIP TWICE FOR A TOTAL OF 14 DAYS, BOTH TIMES 'CANNOT DUPLICATE' WAS THE RESULT. NO CODES ARE BEING GENERATED FROM THESE INSTANCES. CAUSE IS UNKNOWN. LOOSE VOLTAGE OR HIGH RESISTANCE TO GROUNDS MAYBE. THIS HAS HAPPENED IN HOT AND COLD WEATHER, RUNNING AC OR HEATER OR NEITHER. THERE IS NO PATTERN. PLEASE HELP.

Electrical SystemFire
Filed Dec 19, 201635,000 milesWI

I HAVE A 2014 GMC SIERRA, I STARTED MY TRUCK TO WARM IT UP. I WENT INSIDE AND AFTER A FEW MINUTES I WENT OUTSIDE AND MY TRUCK WAS ENGULFED IN FLAMES. LUCKILY I WAS NOT PARKED IN THE GARAGE AND NOBODY WAS IN MY TRUCK. IT WAS PARKED IN MY DRIVEWAY AT THE TIME. I AM UNKNOWN...HOWEVER THERE IS RECALL FOR ELECTRICAL/COMPUTER PROBLEM FOR MY 2014 SIERRA BUT MY TRUCK HAS NOT BEEN PART OF THIS RECALL. MY TRUCK IS TOTALED!

Exterior Lighting
Filed Dec 8, 2016KY

THE HEADLIGHTS ARE UNSAFE FOR NIGHTTIME DRIVING ESPECIALLY IN DARKER RURAL AREAS AND IN BAD WEATHER. THE SIDE LIGHTING FROM THE HEADLIGHTS ARE NEARLY NONEXISTENT ESPECIALLY AROUND SHARP CURVES. IN ORDER TO READ SIGNS AT NIGHT I OFTEN HAVE TO USE MY HIGHBEAMS IN ORDER TO READ THEM REGARDLESS IF THERE IS TRAFFIC IN FRONT OF ME OR ONCOMING. I DRIVE HOME FROM WORK NIGHTLY WITH MY HIGH BEAMS ON THE ENTIRE WAS UNLESS THERE IS A CAR CLOSE IN FRONT OF ME. I'VE YET TO HAVE ONCOMING TRAFFIC FLASH THEIR LIGHTS AT ME DO TO HAVING MY HIGHBEAMS ON. I HAVE MADE THE DEALERSHIP AWARE AS WELL AS CORPORATE GM . AS OF NOW THE ONLY ACTION THEY WILL TAKE IS TO REPLACE MY OLD BULBS WITH THE SAME BULBS THEY TOOK OUT. THIS IS AN EXTREMELY COMMON ISSUE WITH THIS VEHICLE BUT YET NO RECALL HAS BEEN MADE. ONLY A TSB WHICH I CAN'T EVEN GET MY DEALERSHIP TO FOLLOW. *TR

Engine
Filed Dec 5, 201629,000 milesWA

TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE SLOWED AND THE ABS, BRAKE, CHECK ENGINE, AND OTHER INDICATORS ILLUMINATED. THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD AND WAS LATER DRIVEN HOME. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT DID NOT RESPOND. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 29,000.

Air Bags
Filed Dec 1, 2016FL

2014 GMC SIERRA. CONSUMER WRITES IN REGARDS TO DRIVER AIRBAG AND PRE-TENSIONER RECALL REPAIR ISSUES. *SMD WHEN THE CONSUMER RECEIVED A SECOND RECALL NOTICE, HE CALLED THE DEALER, WHERE THEY INFORMED HIM THE WORK HAD ALREADY BEEN PERFORMED. THE CONSUMER WENT TO THE DEALER A MONTH PRIOR, AFTER RECEIVING A RECALL NOTICE AND THE INVOICE STATED CONSUMER RECEIVED GM CAMPAIGN NOTICE. *JB

Exterior Lighting
Filed Nov 30, 20161 milesNY

POOR LIGHTING (HEADLIGHTS), TO THE POINT WHERE IT IS UNSAFE. WORSE YET, I DIDN'T KNOW ABOUT THE TSB WHICH GIVES A SLIGHT IMPROVEMENT, AND CANNOT GET IT DONE AT NO COST TO ME DUE TO MY WARRANTY BEING OVER BY 4,000 MILES.

Service Brakes
Filed Nov 29, 201634,000 milesNV

TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. WHILE DRIVING 15 MPH, THE BRAKE PEDAL WAS DEPRESSED UPON COMING TO A RED LIGHT BUT FAILED TO RESPOND WITHOUT WARNING. THE CONTACT WAS ABLE TO STOP THE VEHICLE AFTER DOWNSHIFTING AND DEPRESSING THE BRAKE PEDAL. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE ASSIST FAILED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 34,000. THE VIN WAS NOT AVAILABLE.

Exterior Lighting
Filed Nov 29, 201645 milesAR

HEADLIGHTS ARE UNSAFE FOR NIGHT DRIVING. HIGH BEAM ALSO DOES NOT HELP THE ILLUMINATION ISSUES. DRIVING IN THE RAIN AT NIGHT IS SCARY THE LIGHTS ARE DIM, AND DO NOT LIGHT UP SURROUNDING AREAS. TOOK TRUCK TO DEALERSHIP, THEY KEPT IT FOR 3 MONTHS PUT NEW BULBS IN, AND I STILL WILL NOT DRIVE THE TRUCK AT NIGHT, ESPECIALLY WITH MY FAMILY WITH ME. SPENT 45K ON TRUCK AND CANT DRIVE IT AT NIGHT. I HAVE TRIED DIFFERENT BULBS, BRANDS, LOOKED FOR SOLUTIONS, AND STILL HAVE YET TO FIND ANY HELP. *TR

Engine
Filed Nov 18, 20169 milesTN

TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE VIBRATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE FAILURE RECURRED. THE DEALER REPLACED FOUR TIRES, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS REFERRED BACK TO THE DEALER FOR MORE DIAGNOSTIC TESTING. THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS 9.

Exterior Lighting
Filed Nov 10, 2016LA

THESE TRUCKS HAVE THE WORST HEADLIGHTS THAT I HAVE EVER OWNED AND SOMETHING NEEDS TO BE DONE BEFORE SOMEONE IS HURT OR KILLED.

Electronic Stability Control (esc)
Filed Nov 4, 201647,300 milesIL

WRITTEN BY MY WIFE ON 11/04/16: ON 11/02/16 AT APPROXIMATELY 2:45 PM I WAS DRIVING SLOWLY THROUGH A PARKING LOT TRYING TO FIND A SPACE. I FOUND A SPACE AND AS I TURNED MY WHEEL TO THE LEFT IT LOCKED UP ROUGHLY, JERKING THE STEERING WHEEL OUT OF MY HANDS AS I PULLED INTO THE SPOT. AFTER THE STEERING WHEEL LOCKED UP, JERKING VERY ABRUPTLY, THE POWER SURGED AND THE TRUCK DIED. THIS IS PROBABLY THE 30TH TIME THIS HAS HAPPENED TO ME. THIS PARTICULAR TIME THERE WAS NO ERROR MESSAGE DISPLAYED THIS TIME. USUALLY I GET A MESSAGE WHICH POPS UP ON THE INSTRUMENT CLUSTER FORWARD OF THE STEERING WHEEL THAT SAYS 'SERVICE STABILTRAC' OR 'ACTION REQUIRED, STEERING ASSIST IS REDUCED, DRIVE WITH CARE.' IT SEEMS THERE IS A STEERING MALFUNCTION BECAUSE THIS ISSUE USUALLY OCCURS WHILE MAKING A TURN BUT THE TRUCK HAS HAD THIS SAME ERROR MESSAGE WHILE DRIVING STRAIGHT ON THE HIGHWAY. I AM UNSURE OF WHAT THE PROBLEM IS BUT I DO KNOW IT IS DANGEROUS TO DRIVE THIS VEHICLE UNTIL THE PROBLEM IS RESOLVED. ROAD CONDITIONS/WEATHER CONDITIONS ALSO PLAY NO PART IN WHEN THIS MALFUNCTION TAKES PLACE. OTHER PERTINENT INFORMATION REGARDING THIS ISSUE IS THAT THE HEADLIGHTS DO FLICKER FROM TIME TO TIME. WE HAVE BEEN DEALING WITH THIS ISSUE SINCE AUGUST OF THIS YEAR AND HAVE STILL NOT FOUND A RESOLUTION. LANDMARK CHEVROLET IN TAYLORVILLE, IL HAS HAD OUR VEHICLE IN THE SHOP 4 TIMES ON THIS ISSUE ALONE AND PUT OVER 200 MILES ON OUR VEHICLE WITH NO RESOLUTION. FRIENDLY CHEVROLET IN SPRINGFIELD IL HAD OUR TRUCK FOR NE

Air Bags
Filed Nov 2, 2016NY

TOOK VEHICLE IN FOR RECALL ON NOVEMBER 1 PRIOR TO MAKING APPOINTMENT FOR THAT DATE. GOT THERE ON TIME ,SERVICE TECH SAID THEY DID RECALL ON PRIOR VISIT,FOR OTHER RECALLS.I LEFT THE DEALERSHIP THINKING I WAS ALL SET,WHEN THROUGH MY PAPERWORK AND FOUND NO EVIDENCE OF THIS RECALL BEING REPAIRED.WENT ONLINE PLUGGED IN VIN NO. AND CAME BACK RECALL NOT COMPLETE. *TR

Power Train
Filed Oct 25, 2016KY

HEADS LIGHTS ARE SO DIM I CANT DRIVE THE TRUCK AT NIGHT ALSO THE IS A BAD VIBRATIONS COMING FROM THE REAR END.

Exterior Lighting
Filed Oct 14, 2016700 milesMN

POOR HEADLIGHTS. THE HEADLIGHTS ON MY 2014 GMC SIERRA ARE TERRIBLE AT BEST. UNABLE TO SEE ANYTHING AT NIGHT

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2014 GMC Sierra 1500 → · Every Sierra 1500 year → · How the figures are calculated →