Filed May 19, 200688,303 vehiclesHoneywell International, Inc.
Defect. CERTAIN REPLACEMENT FUEL FILTERS, FRAM BRAND NAME P/N G3727, WITH DATE CODES X52911 THROUGH X60801 SEQUENTIALLY OR X600141 AND A MEXICO COUNTRY OR ORIGIN MARKING ON THE FUEL FILTER HOUSING MANUFACTURED FROM OCTOBER 18, 2005, THROUGH MARCH 21, 2006, SOLD FOR USE ON THE VEHICLES LISTED ABOVE AND ON CERTAIN SCHOOL BUSES. (TO SEE THE SCHOOL BUS ENGINE SIZES, CLICK ON "DOCUMENT SEARCH" AND THEN "BUS APPLICATIONS"). THE CONNECTOR ON THE FUEL FILTER WAS NOT MANUFACTURED TO HONEYWELL'S SPECIFICATION. AS A RESULT, THE O-RING MAY NOT SEAT CORRECTLY ON THE FUEL LINE.
Risk. THIS CONDITION MAY CAUSE AN INADEQUATE SEAL AT THE CONNECTION, POTENTIALLY LEADING TO A FUEL LEAK. IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.
Remedy. HONEYWELL WILL NOTIFY OWNERS AND REPLACE THE FUEL FILTERS FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 18, 2006. OWNERS MAY CONTACT FRAM CUSTOMER SERVICE AT 1-800-890-2075 (OPTION 1).
Filed Mar 23, 200661,944 vehiclesPro-A Motors, Inc.
Defect. CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
Risk. WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
Remedy. PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Seat Belts › Front › Warning Light/Devices01V123000
Defect. VEHICLE DESCRIPTION: MINI VANS. SOME OF THESE VEHICLES FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 208, "OCCUPANT CRASH PROTECTION." THE "FASTEN SAFETY-BELT" AUDIBLE WARNING OCCASIONALLY MAY NOT COME ON OR MAY TERMINATE IN LESS THAN FOUR SECONDS AS REQUIRED BY THE STANDARD.
Risk. THIS DOES NOT MEET THE REQUIREMENTS OF THE STANDARD.
Remedy. DEALERS WILL INSTALL A NEW ALARM MODULE. OWNER NOTIFICATION BEGAN JUNE 27, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020 OR GMC AT 1-800-462-8782.
All 3 campaigns on file, newest first.
What owners reported
Newest filings
Steering › Linkages › Arm › Idler and Attachment
Filed Jun 14, 200770,000 milesIA
TL*THE CONTACT OWNS A 1999 GMC SAFARI. SINCE THE VEHICLE WAS PURCHASED IN MAY OF 2005, THE STEERING IDLER ARM HAS BEEN REPLACED FOUR TIMES. AS A RESULT, THE VEHICLE HAS LOST STEERING ABILITY. THE CONTACT HAS PUT 30,000 MILES ON THE VEHICLE IN TWO YEARS. THE MECHANIC STATED THAT THE IDLER ARMS HAVE FAILED AND NEED TO BE REPLACED. THE MECHANIC ALSO STATED THAT THIS IS A COMMON FAILURE DUE TO A DESIGN FLAW. SHE HAS NOT CONTACTED A LOCAL AUTHORIZED DEALER OR THE MANUFACTURER. THE VIN AND ENGINE SIZE WERE UNKNOWN. THE CURRENT MILEAGE IS 99,000 AND FAILURE MILEAGE WAS 70,000.
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Nov 3, 2006110,000 milesNY
DT*: THE CONTACT STATED WHILE TRAVELING 5 MPH, THE VEHICLE'S ABS SENSOR UNIT FAILED ON THREE SEPARATE OCCASIONS. THE SERVICE DEALER REPLACED THE ABS SENSOR UNIT THREE TIMES, BUT THE PROBLEM PERSISTED.
Power Train › Automatic Transmission
Filed Oct 1, 200570,500 milesIL
1999 GMC SAFARI TRANSMISSION FAILURE. SEE GM TSB #00-07-30-002 DATED 11/2000. 1ST-2ND LATE SHIFT, REVERSE, 2ND, & 4TH GEAR CAUSED IMMEDIATE FAILURE. ALL REQUIRED TRANSMISSION SERVICE PERFORMED BY DEALER ON THIS VEHICLE. ROOT CAUSE IS THE KNOWN SUN GEAR SHELL FAILURE IN THE GM 4L60E AUTOMATIC TRANSMISSION. VEHICLE HAS 70,511 MILES. FILED GMC CUSTOMER COMPLAINT #1-366073225. *JB
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jul 15, 200548,000 milesPA
DT: ABOUT A YEAR AGO THE PROBLEM BEGAN. WHEN BRAKING AT LOW SPEEDS ABOUT 5-10 MPH ABS KICKS IN AND A GRINDING SOUND OCCURS. THIS CAUSES EXTENDED STOPPING DISTANCES. ALL WHEEL DRIVE, ALL WHEEL ANTILOCK TO THE OWNER'S KNOWLEDGE. NO WARNING LIGHTS ILLUMINATED AND THE DEALER SAID THAT THE ABS SENSOR LOOKED CORRODED. THE VEHICLE WAS PUT ON THE DIAGNOSTIC MACHINE BUT IT SHOWED NO CODES. WHEN THE ABS FUSE IS PULLED THE CAR WORKS FINE BUT HAS NO ABS. THE OWNER HASN'T DISCONNECTED THE ABS FUSE. THE VEHICLE HAS NOT BEEN REPAIRED YET AND THE PROBLEM HAS REMAINED ABOUT THE SAME. THE PROBLEM OCCURS ABOUT 90 PERCENT OF THE TIME DURING LOW SPEED BRAKE APPLICATIONS.*AK *NM
Power Train › Automatic Transmission
Filed May 4, 200588,700 milesMI
THIS MORNING (5/4/05) WHILE DRIVING MY 1999 GMC SAFARI, I EXPERIENCED A JOLT AND A HIGH RPM REV AND A LONG 1-2 SHIFT. I GOT TO MY DESTINATION (1/4 MILE UP THE ROAD) AND THEN DISCOVERED THAT I HAD NO REVERSE. I IMMEDIATELY DROVE TO THE DEALER (A 6-MILE DRIVE). I NOTICED IN ADDITION TO NO REVERSE, THERE WAS ALSO NO OVERDRIVE (4TH GEAR). THE PRELIMINARY DIAGNOSIS FROM THE DEALER IS A FAILED SUN SHELL ASSEMBLY. THEY (THE DEALER) INDENTIFIES THIS AS A COMMON PROBLEM. TO REPAIR IT REQUIRES A MAJOR OVERHAUL A NEARLY $2000.00 REPAIR. I'M A MEMBER OF IATN (INTERNATION AUTOMOTIVE TECHNICIANS' NETWORK) AND I DID A SERACH OF THIS CONCERN AND LEARNED THAT THIS IS A COMMON FAILURE. I ALSO LEARNED THAT GM HAS A TSB ON THIS CONCERN (I DON'T KNOW THE NUMBER OR NATURE OF THE TSB). AT 6-YEARS OF AGE AND 88,000 MILES THIS (IN MY ESTIMATION) IS A PREMATURE FAILURE. THE TRANSMISSION HAS BEEN SERVICED (FLUSHED AND FILTER REPLACEMENT) TWICE IN THE PAST THREE YEARS AND HAS NOT BEEN ABUSED. I DO TOW TWO SNOWMOBILES IN THE WINTER, BUT THE WEIGHT IS BY FAR WITHIN THE PARAMETERS STATED FOR THIS VEHICLE. I CALLED THE GM SERVICE ASSISTANCE CENTER AND THE WOMAN ACKNOWLEDGED THE PATTERN FAILURE, BUT SAID THEIR "POLICY" FOR GOODWILL ASSISTANCE IS CAPPED AT 72,000 MILES, MY VEHICLE HAS 88,000 MILES. SHE WAS PREPARED TO OFFER ME SOME KIND OF VOUCHER TO BE USED TOWARD THE PURCHASE OF A NEW GM VEHICLE, BUT I'M NOT INTERESTED IN THAT. THERE'S CLEARLY A PRODUCT CONCERN, AND IF GM IS WILLING TO GIVE ME A DEAL ON A N
Engine and Engine Cooling › Engine
Filed Aug 31, 2004TX
EMAIL FM ROBERT CARTER (TX) RE GMC REFUSING TO REPAIR A RECALL ENGINE PART FREE OF CHARGE ON HIS GMC SAFARI VAN SINCE HE MISSED THE RECALL CUT OFF DATE WHILE ON MILITARY DUTY OVERSEAS.*MR *NM
Power Train › Automatic Transmission
Filed Aug 21, 200473,487 milesCA
(1) NOTHING LEADING UP TO EVENT. SUDDENLY THE VEHICLE WAS NOT ABLE TO BE MOVED IN REVERSE ALTHOUGH THE GEAR SELECTOR WAS ABLE TO BE PLACED INTO R. ALSO, THE VEHICLE WOULD NOT DRIVE SMOOTHLY IN ANY FORWARD GEARS. HOWEVER, IT WAS ABLE TO MOVE FORWARD AND SUBSEQUENTLY ABLE TO BE DRIVEN ONTO A TRANSPORT TRAILER FOR TOWING. (2) FORTUNATELY, THE FAILURE HAPPENED IN A PARKING LOT AND NO ACCIDENT OR INJURIES WERE INCURRED. THE VEHICLE WAS LOADED ONTO A U-HAUL VEHICLE TRANSPORT TRAILER AND TAKEN TO A TRANSMISSION REPAIR FACILITY (OCEAN SIDE TRANSMISSION INCORPORATED LOCATED IN OCEANSIDE, CA). (3) TRANSMISSION WAS REPAIRED WITH SEVERAL PARTS REPLACED AT THE COST OF ALMOST $2000.00. TRANSMISSION REPAIR SHOP SAID THE SHELL WAS CRACKED AND "THIS VEHICLE'S TRANSMISSION IS KNOWN FOR HAVING A WEAK SHELL". I HAVE THIS OLD PART AVAILABLE AND IT IS BROKEN INTO TWO PIECES APPEARING TO HAVE SHEARED APART. *JB
Suspension › Front › Wheel Bearing
Filed Aug 10, 200460,000 milesMI
SECOND OCCURANCE OF SAME PROBLEM WITH ABS SYSTEM ENGAGING AT LOW SPEEDS FOR NO REASON ON 1999 GMC SAFARI VAN. THE PROBLEM IS A BAD SENSOR IN THE FRONT BRAKES BUT REQUIRES A COMPLETE REPLACEMENT OF THE HUB/BEARING ASSEMBLY UNIT.
Power Train › Driveline
Filed Jul 23, 20042,000 milesNM
DRIVELINE WAS NOT SYNCHRONIZED WHEN TURNING A CORNER OR WHEN BACKING UP. THE TIRES SEEMED TO BE TRYING TO CATCH UP TO EACH OTHER. THE TIRES WERE REPLACED, BUT PROBLEM RECURRED. *AK
Power Train › Driveline › Driveshaft
Filed Jun 29, 200444,200 milesPA
WHILE DRIVING OVER 50 MPH VEHICLE VIBRATED. CONSUMER WAS IN TOUCH WITH THE DEALER AND MANUFACTURER, BUT THE PROBLEM STILL EXISTED. CONSUMER STATED THAT THE DRIVESHAFT WAS THE PROBLEM, YET THEY WON'T DO ANYTHING ABOUT IT. *AK
Power Train › Automatic Transmission › Lever and Linkage › Column Shift
Filed May 23, 200487,302 milesCA
DEAR WHOM IT MAY CONCERN, LAST MONDAY(5-17-04) MY CAR WOULD NOT START. PRIOR TO THAT THE CAR WAS RUNNING FINE, IT HAS BEEN A DEPENDABLE VEHICLE. THE F- CONTROL HAD BROKE IN TWO. THE CAR CAN NOT GO INTO GEAR AND/OR CHANGES GEARS WITHOUT NOTICE WHEN THE F CONTROL IS BROKEN. THE CAR WAS TOWED THE NEXT DAY TO THE DEALER. IT WAS AT THE DEALER UNTIL FRIDAY(052104), DUE TO THE NEED TO ORDER THE F CONTROL PART. THE CAR SEEMS TO BE REPAIRED. I DO HAVE THE OLD PART. I AM NOTIFYING YOU DUE TO THE POTENTIAL LOSS OF LIFE IF A VEHICLE WAS BEING DRIVEN WHEN THE F CONTROL BREAKS. I WAS PARKED AT THE TIME MY F CONTOL BROKE. I HAVE NOTIFIED GMC. I WILL ALSO NOTIFY CALIFORNIA SAFETY BOARD. SINCERELY, DANNA WILLIAMS. *AK
Power Train › Driveline › Differential Unit
Filed Dec 4, 2003MA
DEALER HAD REPLACED THE FRONT DIFFERENTIAL COMPONENT UNIT TWICE, THE CARRIER CASE GEAR KIT AND BEARING AT OWNER EXPENSE OF $ 1,500. DOLLARS. PLEASE PROVIDE FURTHER INFORMATION. *PH
Power Train › Automatic Transmission
Filed Aug 11, 200340,000 milesVA
I OWN A 1999 GMC SAFARI THAT HAD ITS TRANSMISSION FAIL AT LESS THAN 50,000 MILES. IT FAILED BEFORE ITS FIRST SCHEDULED MAINTENANCE. I CONTACTED THE DEALER AND WAS TOLD I WAS OUT OF THE 3/36 WARRANTY PERIOD SO I WAS OUT OF LUCK. *NLM
Power Train › Automatic Transmission
Filed Jun 10, 200326,000 milesIN
RED ENGINE LIGHT CAME ON TRANSMISSION WAS JUMPING INTO GEAR, WITH 26,000 MILES, TOOK TO DEALER THEY FOUND NOTHING WRONG. TOOK TRIP TO FLORIDA RED LIGHT CAME ON TOOK TO AAMCO TRANSMISSION (36,000 MI) FOUND PROBLEM,850$, SAID THIS WAS COMMON WITH THIS VEHICLE. GMC PAID ME HALF, GOING TO COURT WITH DEALER FOR OTHER HALF. MY WARRANTY WAS OVER DUE TO YEARS. *AK
Power Train
Filed Mar 19, 2003TX
THE VEHICLE JERKED INTO SECOND GEAR AND THEN STALLED. *JB
Vehicle Speed Control › Accelerator Pedal
Filed Mar 12, 2003MD
THE ACCELERATOR PEDAL WAS STUCK.*JB
Service Brakes, Hydraulic › Foundation Components › Disc
Filed Nov 21, 2002MD
FRONT ROTORS WERE WARPED AND GROOVED TO THE POINT THAT TURNING THEM WOULD HAVE MADE THEM TO THIN FOR SAFE USE. I HAVE NEVER OWNED A CAR THAT THE ROTORS WARPED SO BADLY AT LESS THAN 30,000 MILES. IN MY OPINION AND MY MECHANICS, GMC IS INSTALLING INFERIOR ROTORS AT A GREAT EXPENSE TO IT'S CUSTOMERS. DT
Seat Belts › Rear/OtherCrash4 injured
Filed Nov 6, 200285,000 milesTN
THE VEHICLE WAS INVOLVED IN AN ACCIDENT, WHERE THE SEAT BELTS IN THE REAR DID NOT HOLD THE PASSENGER IN THE SEAT. THE DEALER HAS BEEN NOTIFIED. MR SCC
Electrical System › Ignition
Filed Sep 13, 200237,739 milesMO
I HAVE HAD TO REPLACE THE COIL WIRE TWICE ON THIS VEHICLE. WHEN THE WIRE FAILS, THE ENGINE CUTS OFF CAUSING COMPLETE LOSS OF CONTROL OF THE VEHICLE. THE POWER STEERING AND POWER BRAKES FAIL TO WORK. THIS CAUSES A SEVERE SAFETY HAZARD TO VEHICLE OCCUPANTS AND OTHER VEHICLES ON THE HIGHWAY. *PH *JB **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT OVER TO ARTEMIS**767118
Service Brakes, Hydraulic › Foundation Components › Differential Proportional ValveFire
Filed Sep 3, 2002CA
PROPORTIONER VALVE CAUGHT ON FIRE, CAUSE UNKNOWN. PLEASE DESCRIBE DETAILS. *AK
Fuel System, Gasoline › Fuel Injection System › Injectors
Filed Jun 5, 2002CA
CONUSMERS VEHICLE HAS BEEN IN FOR REPAIRS OF THE FUEL INJECTORS SIX TIMES. VEHICLE IS NOT RUNNING PROPERLY BECAUSE OF THE FAILURE. THE SERVICE ENGINE SOON LIGHT ILLUMINATED RESULTING IN NECESSARY FLUSHING OF THE INJECTORS. THE FUEL PRESSURE REGULATOR IS LEAKING AND THE FUEL TANK FILLER PIPE NEEDED REPLACING. *JG
Power Train › Automatic Transmission
Filed Apr 15, 2002NY
WHILE DRIVING ON HIGHWAY TRANSMISSION WILL SLIP BETWEEN FIRST TO SECOND GEAR. SOMETIMES WHEN THIS HAPPENS ENGINE CHECK LIGHT WILL COME ON. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Mar 4, 2002UT
ANTI LOCK BRAKE LIGHT IS ON. REPLACED ALL WORN PADS AND SHOES. LIGHT WILL NOT RESET. THE VAN WILL NOT PASS UTAH SAFTY INSPECTION WITH LIGHT ON. NOT SURE OF HOW SAFE THE VAN IS. GMC HAS A KNOWN TRACK RECORD OF SAFTY ISSUE WITH THEIR ANTI LOCK BRAKES. THEY RISK FAMILIES HEALTH BY NOT RESOLVING THE KNOWN ISSUE WITH THEIR ANTI LOCK BRAKE SYSTEMS. *AK
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Feb 27, 2002NY
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Engine and Engine Cooling › Cooling System › Radiator Assembly
Filed Nov 3, 2001MI
WHILE DOING ROUTINE MAINTENANCE ON MY VEHICLE- I REMOVED THE RADIATOR CAP AND NOTICED THAT THE GM DEX-COOL EXTENDED LIFE COOLANT HAS DETERIORATED. WITH ONLY 40,000 MILES THE COOLANT SHOULD HAVE HAD ANOTHER 3 YEARS AND 60,000 MILES BEFORE NEEDING SERVICING. IF I DO NOT GET THE SYSTEM FLUSHED AND HOPEFULLY REFILLED WITH SOMETHING THAT WON'T DEGRADE- I WILL TO PAY TO HAVE THE SYSTEM PROFESSIONALLY FLUSHED. THIS CAN ONLY BE DONE BY THE DEALER SINCE NO ONE CAN HANDLE DEX COOL SYSTEMS YET. I HAVE HAD MOST OF THE AUTOPARTS STORES AND OIL CHANGE/RADIATOR SHOPS TELL ME THAT THEY HAVE OTHER PEOPLE REPORT OF THE SAME PROBLEMS. OBVIOUSLY GM IS NOT RECALLING THESE VEHICLES TO REPLACE THE COOLANT AND PEOPLE ARE HAVING TO PAY TO HAVE THE SYSTEM REPAIRED OR MAJOR ENGINE WORK IF A SIGNIFICANT FAILURE OCCURED. CAN YOUR DEPARTMENT PUSH THIS PROBLEM TO THE PUBLIC FOREFRONT? THANK YOU.*AK
Seat Belts › Front › Warning Light/Devices
Filed Oct 17, 2001IN
RECEIVED RECALL NOTICE 01V123000. CONTACTED DEALERSHIP. WAS INFORMED BY MECHANIC THAT PARTS FOR SEAT BELT WARNING MODULE WERE ON BACK ORDER. *AK
Visibility › Power Window Devices and Controls
Filed Oct 16, 2001IA
THE POWER WINDOW ON THE DRIVER'S SIDE DOES NOT WORK. I WAS TOLD BY A GMC MECHANIC THAT THE MOTOR IS BROKE AND WOULD HAVE TO BE REPLACED. THE COST WOULD BE $120.00 FOR THE MOTOR AND $180.00 FOR LABOR (A SHAKY WAY FOR GMC TO MAKE A PROFIT). THE VEHICLE IS ONLY 3 YEARS OLD. I'VE HEARD OF OTHER GMC SAFARI'S WITH THIS SAME PROBLEM (RECALL?). THANKS FOR YOUR HELP. I LOOK FORWARD TO YOUR REPLY.
Tires
Filed Aug 10, 2001NY
NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK
Power Train › Automatic Transmission › Lever and Linkage › Column Shift
Filed Jul 27, 2001OH
SHUDDER DURING TIGHT, SLOW TURNING, DEALER RPLACED TRANSFER CASE CONTROL MODULE,PROBLEM FIXED. *AK
Seats › Front Assembly › Recliner
Filed Jul 27, 2001OH
HAD TO APPLY BRAKES IN AN EMERGENCY, SEAT SLID FORWARD AND CAUSED DRIVER TO IMPACT STEERING WHEEL WITH NOSE. DEALER FOUND NO PROBLEM WITH SEAT,BUT REPLACED SEAT RISER ANYWAY.SEAT STILL DOES NOT ALWAYS LOCK IN POSITION.*AK
Service Brakes, Hydraulic › Foundation Components
Filed Jul 12, 2001MA
CONSUMER STATES THERE IS DIFFERENTIAL WEAR BETWEEN THE LEFT AND FRONT BRAKE PADS, DEALER STATED THIS WAS NORMAL WEAR, CONSUMER STATES THE LEFT FRONT CALIPER WAS NOT RELEASING PRESSURE ON PADS TO ROTOR CAUSING EXCESSIVE WEAR, RIGHT FRONT CALIPER FROZEN OR PARTIALLY FROZEN CAUSING LEFT FRONT PADS TO DO ALL OR MOST OF THE BRAKING, AND WARPED OR OTHER DEFECTS IN THE LEFT FRONT ROTOR, DEALER STATED NEW ROTORS WERE NEEDED, FRONT BRAKE PADS WERE WORN, AND REAR BRAKES WERE OUT OF ADJUSTMENT, CONSUMER ALSO STATES THERE IS A PULSATING GRINDING NOISE COMING FROM THE LEFT. *SLC
Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jul 11, 2001NY
FRONT ROTORS TURNED @ 16,000 MILES DUE TO SHIMMY. PADS WERE NOT REPLACED. NO COST-COVERED UNDER WARRANTY. VEHICLE NOW HAS 29,000 MILES AND SHIMMY RETURNED. DEALER REPLACED PADS/TURNED ROTORS AND REPLACED SHOES/TURNED DRUMS AT MY EXPENSE.(NOT COVERED UNDER WARRANTY). I BELIEVE THAT THIS IS EXCESSIVE BRAKE WEAR AND THE MANUFACTURER CLAIMS THAT THIS IS NORMAL WEAR AND NOT COVERED. VEHICLE NOW HAS ROTORS THAT WERE TURNED TWICE. GUESS WHO GOING TO PAY AGAIN (FOR NEW ROTORS) AT NEXT PAD REPLACEMENT.*AK
Air Bags › Side/WindowCrash1 injured
Filed Jun 27, 2001TX
WHILE DRIVING 35 TO 40 MPH CONSUMER REAR ENDED ANOTHER VEHICLE. UPON IMPACT, DRIVER AND PASSENGER SIDES AIR BAGS FAILED TO DEPLOY. DAMAGED TO FRONT DRIVER SIDE. 1 INJURY, CONSUMER HAS YET TO CONTACT THE DEALER. PLEASE PROVIDE ANY FURTHER DETAILS.*AK
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited SlipCrash
Filed Jun 26, 2001TX
ACCIDENT OCCURRED DUE TO ABS FAILURE. ACCIDENT OCCURRED APPROX. 10 MILES FROM MY RESIDENCE IN A SCHOOL ZONE. I WAS TRAVELING AT APPROX. 30 MPH (35 MPH POSTED), FOLLOWING OTHER AUTOS AND WHEN AUTOS IN FRONT OF ME SLOWED, I PRESSED THE BRAKE PEDAL AND IT WENT TO THE FLOOR WITH NO POSITIVE RESULTS. THERE WAS NO WARNING THAT THE BRAKES WERE GOING TO PERFORM IMPROPERLY AND I WAS NOT ATTEMPTING TO MAKE A SUDDEN STOP. DUE TO THE BRAKE FAILURE, I IMPACTED THE REAR-END OF ANOTHER VEHICLE, WHICH SUBSEQUENTLY HIT THE AUTO IN FRONT OF IT. HAD VAN REPAIRED THROUGH A SHOP THAT WAS OF PREFERRED STATUS WITH INSURANCE COMPANY. UPON PICKUP OF VAN, WAS TOLD THAT IT WAS CONFIRMED THAT AN ABS FAILURE CAUSED WRECK. NOTIFIED GMC CUSTOMER SERVICE AND AS PER THEIR REP., CASED CLOSED DUE TO THE FACT THAT THEY DID NOT INSPECT DAMAGED VAN--NOR DID THEY WANT TO OFFER INSPECTION/COMPUTER ANALYIS OF VEHICLE NOW. THIS COULD HAVE BEEN A FATAL ACCIDENT--CHILDREN AS PASSENGERS IN THIS VEHICLE AND OTHERS. GMC SHOULD TAKE SOME RESPONSIBILITY--THEIR ABS TRACK RECORD SPEAKS VOLUMES AND THE OWNER'S MANUAL SAYS *NOTHING* ABOUT HAVING THE VEHICLE INSPECTED BY THEIR REPS BEFORE HAVING VEHICLE REPAIRED.*AK
Fuel System, Gasoline › Fuel Injection System › Injectors
Filed Jun 6, 2001CA
FUEL INJECTOR KEEPS ON BREAKING DOWN. THIS IS THE THIRD TIME THAT CONSUMER HAS TAKEN VEHICLE INTO DEALER TO GET INJECTOR FIXED. *AK
Fuel System, Gasoline
Filed May 14, 2001TX
THE VEHICLES FUEL SYSTEM IS FAULTY CAUSING THE VEHICLE TO EXHIBIT A NO START OR STALL CONDITION WHILE DRIVING, THE DEALER HAS REPLACED FUEL PUMP RELAY, 4 TERMINAL CONNECTORS AT THE POWER DISTRIBUTION CENTER, THE CHECK ENGINE LIGHT ILLUMINATED AND THE DEALER REPLACED ALL SIX INJECTORS. NLM
Vehicle Speed ControlCrash5 injured
Filed Mar 1, 2001MD
WHILE SITTING IN TRAFFIC ON AN INCLINE, VEHICLE ACCELERATED SUDDENLY, HITTING VEHICLE IN FRONT, INJURING 3 PEOPLE. WIFE WAS STANDING ON BRAKE PEDAL TO BRING VEHICLE TO A STOP. VEHICLE WAS GOING TO BE EXAMINED DURING COMING WEEKS. *AK ANOTHER ACCIDENT OCCURRED ON 26-AUG-2001, 2 ADDITIONAL PEOPLE WERE INJURED IN THIS ACCIDENT DUE TO SUDDEN ACCELERATION WHILE VEHICLE WAS STOPPED, LATER THE CRUISE CONTROL WAS FOUND ON WHEN IT HAD NOT BEEN ACTIVATED, DEALER DISCONNECTED IT AND CONSUMER HAS NOT HAD ANY FURTHER PROBLEMS. *JB
Suspension › Rear
Filed Jan 19, 2001OR
REAREND NEEDED TO BE REPLACED AT 61,000 MILES, AND A PART WITHIN TRANSMISSION LOCKED UP. CONSUMER HAD TO HAVE TRANSMISSION REBUILT. PLEASE PROVIDE FURTHER INFORMATION. *AK
Service Brakes, Hydraulic › Foundation Components › Disc › Pads
Filed Nov 8, 2000MN
THERE WAS NO FAILURES ON THE BRAKES BUT THE PADS AND SHOES HAVE HAD TO BE REPLACED AT 15,000 AND AT 30,000 MILES. THIS, I FEEL, IS EXCESSIVE AND THE DEALER CAN OFFER ME NO EXPLANATION AS TO WHY A BRAND NEW CARS BRAKES WOULD GO BAD THIS OFTEN.*AK
Steering › Linkages › Arm › Idler and Attachment
Filed Sep 28, 2000NH
IDLER ARM REPLACED AT 20,000 MILES AND AGAIN AT 40,000 DUE TO EXCESSIVE WEAR. *SLC
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited SlipCrash
Filed Sep 21, 2000PA
WHILE TRYING TO AVOID AN ACCIDENT AT 20 MPH, AND WHEN DEPRESSING BRAKE PEDAL VEHICLE WENT INTO EXTENDED STOPPING DISTANCE, CAUSING CONSUMER TO HAVE AN ACCIDENT. *AK AIR BAG DID NOT DEPLOY DURING ACCIDENT. *YH
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Sep 5, 2000OH
BRAKES FAILED ON THREE OCCASIONS, PEDAL WOULD GO TO THE FLOOR INTERMITTENTLY. DEALER NOTIFIED, AND UNABLE TO LOCATE THE PROBLEM. *AK
Fuel System, Gasoline › Delivery › Fuel Pump
Filed Aug 2, 2000CA
FUEL PUMP VERY NOISY-DEALER SAYS ITS NORMAL-I HAVE YET TO HEAR ANOTHER VAN MAKE THE SAME NOISE!! I AM COMPLETELY DISSATISFIED WITH THIS VEHICLE. G.M. IS NOT STANDING BEHIND THEIR PRODUCT. *AK
Equipment › Other › Labels
Filed Jul 12, 2000WA
ON TWO OCCASION WHILE TOWING TRAVEL TRAILER THE CONSUMER REAR AXLE BEGAN TO MAKE NOISE AND THE RING AND PINION GEARS WERE DESTROYED, CONSUMERS SOON FOUND OUT THE THE ACTUAL TOWING CAPACITY OF THE VEHICLE WAS 4500 POUNDS INSTEAD OF 5500 POUNDS WHICH WAS STATED IN BOTH THE WINDOW STICKER AND THE OWNERS MANUAL (ATTORNEY FOR CLIENT). NLM
Tires › Tread/BeltCrash
Filed Jul 6, 2000IL
THIS IS AN INITIAL REPORT CONCERNING TIRE FAILURE ON TWO SEPERATE VEHICLES. I AM AN ILLINOIS STATE TROOPER. TODAY A FORD EXPLORER WAS INVOLVED IN A CRASH AS A RESULT OF THE TREADS COMING OF THE TWO REAR TIRES. I ALSO HAVE A PERSONAL VEHICLE WITH THE SAME. *AK( DOT NUMBER: TIRE SIZE: P235/75/R1 )
Fuel System, Gasoline › Fuel Injection System › Injectors
Filed Jun 13, 2000CA
VEHICLE HAS BEEN EXPERIENCING ONGOING PROBLEMS WITHIN A 12-MONTH PERIOD. FUEL INJECTOR HAD TO BE REPLACED ON FOUR OCCASIONS/DRIVER'S POWER LOCK FAILED TO OPERATE/COURTESY LIGHTS AND RADIO WOULD COME ON INTERMITTENTLY/BATTERY SHORTED OUT ON TWO OCCASIONS/SIDE WINDOW STOPPED OPERATING/TAIL LIGHTS INTERMITTENTLY BLINKED OFF/ON/ODOMETER WOULD FLASH OFF/ON, AND REAR DOOR WOULD INTERMITTENTLY LOCK/UNLOCK. FEEL FREE TO PROVIDE FURTHER DETAILS. *AK
Power Train › Automatic Transmission
Filed May 18, 2000CA
TRANSMISSION WAS SLIPPING IN 1ST GEAR AND CLUNKING WHEN SHIFTING. AFTER UNSUCCESSFULLY ATTEMPTING TO REBUILD THE TRANSMISSION, GMC TOLD DEALER TO INSTALL A NEW TRANSMISSION. *AK
Fuel System, Gasoline › Fuel Injection System
Filed May 18, 2000CA
SES LIGHT STAYED ON, ENGINE WAS RUNNING ROUGH. DEALER FLUSHED THE FUEL INJECTION SYSTEM, CLEANED THE PROP VALVE, AND REPLACED AN O-RING. *AK
Seat Belts › Front › Retractor
Filed May 18, 2000CA
FRONT PASSENGER SEAT BELT WAS NOT RETRACTING. DEALER REPLACED AND ADJUSTED IT. *AK
Steering › Steering Wheel/Handle Bar
Filed Apr 21, 2000CA
ON 4 OCCASIONS, APPROXIMATELY ONCE A MONTH, THE KEY HAS BEEN INSERTED INTO THE IGNITION AND FAILED TO TURN. ON 3RD OCCASION, DEALER FOUND SHIFTER CABLE INTERMITTENTLY GETTING STUCK, AND NOT ALLOWING IGNITION TO RELEASE. THEY ALSO FOUND CASE JAMMING UP. THEY REPLACED STEERING COLUMN ASSEMBLY. CURRENTLY CAR IS AT DEALER FOR THE 4TH OCCURRENCE. THEY ARE SUGGESTING THAT OUR DRIVING/PARKING HABITS ARE PERHAPS TO BLAME; WE FEEL THAT, AS MATURE, GOOD-DRIVING ADULTS IN OUR LATE 40'S WHO HAVE DRIVEN MANY TYPES OF CARS AND VANS THROUGHOUT THE YEARS WITHOUT EVER ENCOUNTERING THIS PROBLEM, - THAT THERE IS NO WAY WE COULD BE CAUSING THIS PROBLEM. OBVIOUSLY THE MECHANISM IN THE IGNITION/STEERING COLUMN IS HIGHLY SENSITIVE, AND DEFINITELY HAS A DEFECT. MY HUSBAND AND I FEAR THAT WE ARE SOMEDAY GOING TO GET STUCK IN A FAR-AWAY PLACE OR IN THE MIDDLE OF A JOB WITH A CAR WHOSE KEY WILL NOT TURN. THE DEALER CANNOT FIND THE PROBLEM, AND I WONDER WHAT THEY ARE PLANNING TO DO FOR US. *AK
Complaints 1-50 of 61, newest first, reproduced as filed.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: May 19, 2006. Source: NHTSA Office of Defects Investigation.