Page 9 of 10 · complaints 401–450 of 487

2002 GMC Envoy complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →

Engine and Engine Cooling › Engine › Gasoline
Filed Oct 4, 2002IL

CONSUMER STATES THAT WHILE DRIVING THE RPMS WOULD REV UP; VEHICLE LOOSES POWER. PLEASE PROVIDE ANY FURTHER INFORMATION. *MR

Power Train › Automatic Transmission › Lever and Linkage › Column Shift
Filed Sep 6, 2002NY

WITHIN TWO WEEKS OF PURCHASE FOUR WHEEL DRIVE WARNING ILLUMINATED ON CONSOLE. OWNER TOOK VEHICLE IN TO HAVE IT SERVICED. BEFORE THIS 4-WHEEL DRIVE SYSTEM ENGAGED. DEALERSHIP FAILED TO DUPLICATE FAILURE. BEFORE BEING SOLD DEALERSHIP REPLACED TRANSFER CASE AXLE CONTROL SENSOR. LAST REPAIR WAS FOR TRANSFER CASE SHIFT CONTROL SWITCH. PLEASE DESCRIBE DETAILS. *AK

Air Bags › Side/WindowCrash1 injured
Filed Sep 5, 2002AZ

VEHICLE INVOLVED IN A COLLISOION AT 5 TO 10 MPH THE DRIVER SIDE AIR BAG DID NOT DEPLOY. *AK. CONSUMER STATED VEHICLE WAS HIT BROADSIDE DIRECTLY INTO THE ROLL BAR AREA BETWEEN THE DRIVERS DOOR AND DRIVERS SIDE, CONSUMER'S HUSBAND SUFFERED SEVERE INJURIES.*JB

Structure › Body › Hatchback/Liftgate
Filed Sep 4, 2002TX

WHILE DRIVING AT ANY SPEED ON FLAT SURFACE AND WITH NO WARNING, HATCHBACK WINDOW WILL OPEN. CONSUMER WILL HAVE TO PULL OVER TO CLOSE THE WINDOW. DEALER NOTIFIED.*AK THERE IS A POPPING SOUND HEARD WHEN THE WINDOW OPENS ON IT'S OWN SIMILAR TO THE SAME NOISE HEARD WHEN ACTUALLY PUSHING THE BUTTON FOR THE WINDOW TO OPEN. *JG

Suspension › Rear
Filed Sep 1, 2002GA

REAR END LOAD LEVELING SUSPENSION HAS GONE DOWN ON TWO(2) SEPARATE OCCASIONS LEAVING THE CAR BODY VERY LOW TO THE GROUND. UNSAFE SITUATION FOR DRIVER AND PASSENGER. COMPLAINTS TO GMC OVER FAULTY SITUATION HAVE GONE UNHEARD. AREA ZONE MANAGER CONTENDS THERE IS NOTHING WRONG WITH THE VEHICLE.*AK

Engine and Engine Cooling › Engine › Gasoline
Filed Sep 1, 2002GA

ENGINE FAILURE-CAR STALLS OUT WHILE DRIVING IN TRAFFIC FOR NO APPARENT REASON. ON 1 OCCASION, AFTER PULLING OVER TO SIDE OF ROAD VEHICLE WAS ABLE TO BE RESTARTED, OTHER TIMES IT WAS TOWED TO DEALERSHIP. HAVE TAKEN BACK TO DEALER 3 TIMES WHERE COMPUTER SYSTEM WAS CHANGED OUT BUT PROBLEMS ARE STILL OCCURING. CONTACTED GM HDQ IN DETROIT, SENT AREA ZONE MANAGER WHO STATES NOTHING WRONG WITH VEHICLE AND REFUSES TO BUY BACK VEHICLE. I FEAR FOR MY SAFETY AS WELL AS MY LIFE WHEN DRIVING THIS VEHICLE. HAVE NOTICED NUMEROUS COMPLAINTS FOR THIS SAME PROBLEM, PLEASE HELP TO TAKE THESE DANGEROUS VEHICLES OFF THE ROAD.*AK

Electrical System › Wiring › Interior/Under Dash
Filed Sep 1, 2002GA

ENTIRE DRIVER'S DASH MODULE GOES OUT WHILE DRIVING. NO GAUGES AVAILABLE. HAVE TAKEN TO DEALERSHIP WHERE THEY CAN FIND NO PROBLEM. HAVE CONTACTED GM HDQ , INSPECTED BY AREA ZONE MANAGER WHO STATES NO PROBLEM WITH VEHICLE. THIS SAME VEHICLE HAS HAD NUMEROUS ENGINE STALLS WHILE DRIVING, REAR END LOADING SUSPENSION GIVING OUT AND DASHBOARD CONSOLE BLACKOUTS. GM REFUSES TO BUY BACK, PLEASE HELP GET THIS VEHICLE OFF THE ROAD AS I FEAR FOR MY LIFE DRIVING IT.*AK

Seat Belts › Front › Buckle Assembly
Filed Aug 29, 2002IN

WHEN A CAR SEAT IS PUT IN THE BACK CENTER SEAT AS RECOMMENDED IT IS IMPOSSIBLE TO LATCH THE SHOULDER BELT IN THE RIGHT BACK SEAT (FACING FORWARD) TO THE BELT ANCHOR. THE PASSENGER IN THE RIGHT BACK SEAT MUST EITHER NOT HAVE THE SEAT BELT ATTACHED OR USE A 6 INCH BELT EXTENSION THAT IS UNSAFE FOR NON OVERWAIT TODDLERS. GMC TOLD ME THAT THIS IS A DESIGN FLAW AND THERE IS NOTHING THAT THEY CAN DO ABOUT IT. ALL I WANT IS TO BE ABLE TO HAVE A PASSENGER RIDE SAFELY IN THE BACK RIGHT PASSENGER SEAT WHILE MY DAUGHTER IS IN A CAR SEAT IN THE BACK CENTER SEAT.*AK

Equipment › Appliance › Air Conditioner
Filed Aug 26, 2002GA

MY AIR CONDITIONER WORKED FINE FOR ONE WEEK AND AFTER THAT IT TAKES TIMES WHEN IT WILL CUT OFF AND ONLY BLOWS OUT HOT AIR. SOMETIMES YOU CAN DRIVE FOR ABOUT 30 MINUTES AND IT WILL CUT OFF AND OTHER TIMES IT TAKES LONGER. THE FAN STILL BLOWS, BUT AS I SAY IT ONLY THROWS OUT HOT AIR. YOU CAN STOP AND CUT THE ENGINE OFF AND RESTART THE VEHICLE AND SOMETIME IT WILL MAKE IT RUN RIGHT AGAIN. I HAVE HAD IT AT THE CHEVROLET COMPANY TO BE WORKED ON TWICE AND THEY FINALLY TOLD ME THE SECOND TIME AFTER KEEPING IT FOR A WEEK AND A HALF THAT THEY COULD NOT FIX IT BECAUSE THEY DIDN'T KNOW HOW. THEY TOLD ME THEY WERE WAITING FOR GM TO LET THEM KNOW WHAT TO DO OR SEND THEM A COMPUTER CHIP TO PLACE IN MY COMPUTER THAT WOULD MAKE IT WORK, I THINK THIS IS UNSATISFACTORY BECAUSE I CALLED GM AND THEY SAID THAT THEY NEW NOTHING ABOUT THE PROBLEM. I SPOKE WITH CORY JACKSON AT GMC CUSTOMER ASSISTANCE CENTER AND HE IS THE ONE WHO GAVE ME THIS ADDRESS TO SEND IN A COMPLAINT. COULD YOU PLEASE LET ME KNOW IF THERE IS A PROBLEM AND IF SO WHEN DO YOU EXPECT TO HAVE IT CORRECTED.*AK

Air Bags › FrontalCrash
Filed Aug 20, 2002LA

VEHICLE WAS INVOLVED IN FRONTAL COLLISION WITH POINT OF IMPACT JUST A LITTLE LEFT OF THE CENTER BUMPER. FRONT END, INCLUDING FRAME WAS TOTALLED. UPON IMPACT, NEITHER AIR BAGS DEPLOYED. PLEASE DESCRIBE DETAILS. *AK

Fuel System, Gasoline › Storage › Tank Assembly
Filed Aug 1, 2002AZ

WHEN ATTEMPTING TO FILL THE FUEL TANK, GASOLINE WILL SPILL OUT THE TOP OF THE TANK (NOT THE FILLER HOSE) AND ONTO THE GROUND. RATHER THAN RETURN UP THE HOSE AND INDICATE TO THE PUMP THAT THE TANK IS FULL, THE GASOLINE GOES EVERYWHERE. IF YOU JUST ADD GAS BUT DO NOT FILL THE TANK, THIS DOES NOT HAPPEN.*AK

Engine and Engine Cooling › Engine › Gasoline
Filed Jul 25, 2002IN

CONSUMER STATES WHILE DRIVING AT HIGHWAY SPEEDS THE VEHICLE SHUT OFF AND THE BRAKES WHERE NOT WORKING NOTHING WAS WORKING EXCEPT FOR THE STEERING, THE CONSUMER WAITED FIVE MINUTES AND THEN THE VEHICLE STARTED UP AGAIN. CONTACTED DEALER, THE DEALER FOUND A LOOSE ENGINE CONTROL MODULE.*JB

Engine and Engine Cooling › Engine › Gasoline
Filed Jul 24, 2002IL

WITHOUT WARNING VEHICLE WILL STALL OUT AND DIE. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE ADDITIONAL INFORMATION.*AKI

Air BagsCrash1 injured
Filed Jul 10, 2002NY

ALL OF THE EIGHT (8) AIR BAG EQUIPPED IN THE VEHICLE FAILED TO DEPLOY DURING FRONTAL IMPACT, ALTHOUGHT PROPERLY RESTRAINED THE CONSUMER STILL SUSTAINED SERIOUS INTERNAL INJURIES, INCLUDING A LACERATED LIVER.(ATTORNEY ON BEHALF OF CLIENT0 NLM

Seat Belts › Front › Anchorage
Filed Jun 28, 2002IL

FRONT PASSENGER SEAT BELT TENSIONER FAILED. IT HAS ALREADY BEEN REPLACED BEFORE. CONSUMER WAS INFORMED THAT THERE WAS NO GUARANTEE THAT DEALER WOULD CORRECT THE PROBLEM.*AK *JG

Engine and Engine Cooling › Engine › Gasoline
Filed Jun 25, 2002MA

THE ENGINE SHUT DOWN WITH OUT WARNING WHILE THE CONSUMER WAS DRIVING AT 75 MPH. *YH

Power Train › Automatic Transmission › Gear Position Indication (prndl)
Filed Jun 1, 2002AZ

WHEN APPLYING BRAKE TO RELEASE VEHICLE GEAR OUT OF PARK, THE GEAR SHIFT DOES NOT RELEASE. STUCK IN PARK! HAVE TO TAP THE BRAKES MANY TIMES TO GET A RELEASE OF THE GEAR SHIFT. SOMETIMES IT WORKS FIRST TIME OTHER TIMES TAKES MANY ATTEMPTS. TOLD AT DEALER THAT IT IS THE SELLENOID. HAVE ORDERED PART FROM DEALER TWICE AND STILL NO PART. DEALER AT FIRST DENIED BEING ABLE TO REPRODUCE. THEN, FINALLY ADMITTED OTHER VEHICLES HAD SAME ISSUE.*AK

Power Train › Manual Transmission
Filed May 30, 2002NY

CONSUMER STATES WHEN STARTING VEHICLE, VEHICLE SHIFTS TO 4 WHEEL DRIVE. CAUSE IS UNKNOWN. PLEASE PROVIDE ANY FURTHER INFORMATION.*JB

Engine and Engine Cooling › Engine › Gasoline
Filed May 30, 2002TX

WHILE DRIVING AT HIGHWAY SPEEDS THE VEHICLE STALLED OUT AND DIED. THE SERVICE ENGINE LIGHT AND REDUCE ENGINE SPEED INDICATOR LIGHTS CAME ON BEFORE STALLING. THE MANUFACTURER WAS CONTACTED. THE DEALER HAS NOT DETERMINED THE FAILURE. *JB DEALER REPLACED THE ENTIRE ENGINE. DEALERSHIP STATED GM WOULD NOT ALLOW THEM TO REPLACE THE PARTS THAT BROKE IN THE CYLINDER. *JG

Engine and Engine Cooling › Engine › Gasoline
Filed May 27, 2002NJ

*APRIL 3, 2002  I TOOK A CO-WORKER TO LUNCH THAT AFTERNOON WHEN UPON RETURNING TO OUR PLACE OF EMPLOYMENT THE VEHICLE STALLED WITHOUT NOTICE. I WAS TRAVELING SOUTHBOUND ON ROUTE 17 IN ALLENDALE, WHICH IS A DIVIDED HIGHWAY. ALL POWER TO THE ENGINE WAS LOST, INCLUDING CONTROL OF THE ACCELERATION, ANTI-LOCK BRAKES AND POWER STEERING. I WAS ABLE TO COAX THE VEHICLE INTO THE COMPANY PARKING LOT BUT WAS UNABLE TO RESTART THE VEHICLE. *MAY 6, 2002  I WAS ON MY WAY HOME THAT EVENING AND THE VEHICLE STALLED WITHOUT NOTICE. I WAS TRAVELING NORTHBOUND ON BOOTON RD IN LINCOLN PARK, WITH IS A FOUR-LANE ROAD. ALL POWER TO THE ENGINE WAS LOST, INCLUDING CONTROL OF THE ACCELERATION, ANTI-LOCK BRAKES AND POWER STEERING. I WAS ABLE TO COAX THE VEHICLE ONTO A SIDE RESIDENCE STREET BUT WAS UNABLE TO RESTART THE VEHICLE. *MAY 9, 2002  I WAS ON MY WAY HOME THAT EVENING AND THE VEHICLE STALLED WITHOUT NOTICE. I WAS ABOUT TO TURN ONTO BOOTON RD IN WAYNE AND WAS COMPLETELY STOPPED AT AN INTERSECTION. PRIOR TO THE LIGHT CHANGE, THE ENGINE STALLED AND I WAS UNABLE TO RESTART THE ENGINE. AS A RESULT I WAS BLOCKING AN INTERSECTION THAT WAS AN OUTLET FOR ROUTE 23, A DIVIDED HIGHWAY. AFTER 20 MINUTES, THE POLICE CAME AND BLOCKED OFF TRAFFIC BEHIND ME. I SUBSEQUENTLY HAD THE VEHICLE TOWED. *MAY 11, 2002  I WAS ON MY WAY TO A CAR WASH IN WAYNE AFTER PICKING UP THE VEHICLE THAT MORNING. I HAD TRAVELED APPROXIMATELY SIXTY MILES FROM THE TIME THAT I PICKED UP THE VEHICLE. I WAS NEXT IN LINE TO RECEIVE A

Steering › Hydraulic Power Assist System
Filed May 25, 2002CA

WHEN THE CAR HAD 4500 MILES, THE ENGINE STOPPED RUNNING WHEN I WAS DRIVING AT 40 MPH -- THERE WERE NO WARNING SIGNS OR OTHER PROBLEMS BEFOREHAND. THE CAR WOULD NOT RESTART IMMEDIATELY - NOTHING HAPPENED WHEN I TURNED THE KEY -- THEN, AFTER 45 MINUTES IT STARTED BUT THE ENGINE WAS VERY NOISY AND POWER TO ACCELERATE WAS VERY POOR. THE DEALER FIXED THE NOISY ENGINE BY RECALIBRATING THE PCM BUT THEY SAID NO FAULT CODES WERE REGISTERED IN THE CAR'S COMPUTER SO THEY CAN'T FIGURE OUT WHY THE CAR STALLED. I ADVISED THEM ABOUT NHTSA RECALL CAMPAIGN # 02V121000 FUEL:FUEL FILTER LINE WHERE THE SYMPTOMS WERE VERY SIMILAR TO MINE. THEY SAID THERE WAS NO GM RECALL AND THERE WAS NO PROBLEM WITH MY FUEL FILTER FITTING. THE STALL OCCURED ON 5/14/02 AND I HAVE DRIVEN 600 MILES SINCE THEN WITHOUT INCIDENT. I CALLED THE GMC # LISTED IN THE RECALL NOTICE ON 5/24/02 AND THEY SAID NO RECALLS APPLIED TO MY CAR (WHICH WAS MFG'D IN 9/01) AND THEY HAD NO KNOWLEDGE OF THE NHTSA RECALL CAMPAIGN # 02V121000. I'M CONCERNED THAT WHATEVER CAUSED MY CAR TO STALL WHILE DRIVING WILL REOCCUR AND IT IS DANGEROUS TRYING TO PULL OVER ACROSS TRAFFIC LANES TO THE SHOULDER WITHOUT ENGINE POWER OR POWER STEERING.*AK

Electrical System › Ignition › Switch
Filed May 20, 2002OK

PURCHASED ENVOY 05/18/2002 DROVE HOME 8 MILES PUT IN GARAGE. 05/19/2002 4:30P.M. WENT TO START UP TO GO TO WORK KEY WOULDN'T TURN NO POWER OF ANY KIND NO BRAKE LIGHTS NO ONSTAR(WHICH IS FOR THOSE KIND OF THINGS I THOUGHT) COULDN'T GET KEY OUT OF IGNITION. NOTHING OF ANY KIND WORKED. IN SHOP AS WE SPEAK.*AK

Engine and Engine Cooling › Engine
Filed May 15, 2002NC

ENGINE FAILURE DUE TO MANUFACTURERS FACTORY DEFECT TO ONE OR TWO PISTONS IN THE ENGINE. ENGINE WAS REPLACED BY LEITH GMC SERVICE CENTER ON 05/10/02 WITH A NEW ENGINE.

Vehicle Speed Control
Filed May 6, 2002DC

WHILE AT STOP LIGHT WITH BRAKES APPLIED, VEHICLE SUDDENLY SURGED FORWARD. CONSUMER WAS UNABLE TO STOP VEHICLE, WHEN APPLYING BRAKES STEERING WHEEL LOCKED. IT STOPPED ON ITS OWN, ONCE IT WAS OFF THE ROAD AND ON GRASS. VEHICLE WAS TOWED TO DEALER.*AK *YD

Electrical System › Wiring
Filed Apr 22, 2002SC

THE ELECTRICAL COMPUTER MEMORY FOR THE EXTERIOR MIRRORS AND THE SEAT ADJUSTER FAILED. THIS CAUSED THE SEATS FOR DRIVER AND PASSENGER SIDE NOT TO BE ADJUSTED. ALSO THE MIRRORS ARE NOT ABLE TO BE ADJUSTED. DRIVER HAS TO CONTINOUSLY ADJUST THE MIIRRORS IN ORDER TO SEE. DEALER RESET MEMORY SEATS, REPROGRAMMED MIRROR MEMORY, AND REPLACED LEFT AND RIGHT FRONT SEAT MODULES. DID NOT REMEDY PROBLEM. CUSTOMER STATES THAT THERE IS A FUEL LEAK LOSS OF 1/2 TANK IN 3 MILES. DEALER REPAIRED LOOSE CONNECTION BETWEEN MAIN FUEL LINE AND THE FUEL TANK. *TT

Fuel System, Gasoline › Storage › Tank Assembly
Filed Apr 22, 2002SC

WHILE WAITING AT A STOP LIGHT FUEL TANK LOST ALL IT'S FUEL DUE TO A HOSE SEPARATING FROM THE TANK.

Power Train › Automatic TransmissionFire
Filed Apr 12, 2002TX

WHILE TOWING VEHICLE IN NEUTRAL, TRANSMISSION SLIPPED OUT OF GEAR AND A FIRE STARTED IN TRANSMISSION AREA. CONTACTED DEALER WHO WAS NOT WILLING TO DO ANYTHING.*AK CONSUMER STATES THAT THE TRANSFER CASE SHIFT MODULE FAILED TO ENGAGE NEUTRAL, CONSUMER HAD BRACKETS AND WIRING INSTALLED TO ACTIVATE THE BRAKE AND TAIL LIGHTS WHEN BEING TOWED, THERE IS A RECALL, 01V334, REGARDING TRANSFER CASE CONTROL MODULE PROBLEMS, HOWEVER THIS VIN IS NOT INCLUDED. *SLC

Visibility › Rearview Mirrors/Devices
Filed Apr 9, 2002TX

AUTOMATICADJUSTING MIRRORS WANDER TO UNPROGRAMMED POSITIONS AT RANDOM. *AK

Visibility › Rearview Mirrors/Devices
Filed Apr 8, 2002MA

MIRRORS PROBLEM - THE OUTSIDE MIRRORS EMIT A DISTURBING WHISTLING NOISE WHEN EXCEEDING 45 MPH. IT APPEARS THAT THE SEEMS OF THE OUTSIDE CASING ARE CAUSING THE NOISE. DEALER SAYS GM HAS NO SOLUTION TO PROBLEM. STEERING PROBLEM - A GRUNT/CRUNCH NOISE EMITS FROM THE PASSENGER FRONT WHEELWELL WHEN TAKING SHARP LEFT TURNS. NO PROBLEMS WITH RIGHT TURNS. DEALER HAS BEEN NOTIFIED.

Steering › Steering Wheel/Handle Bar
Filed Apr 5, 2002VA

WE PURCHASED NEW VEHICLE OCTOBER 2001 AND WITHIN 4 MONTHS BEGAN EXPERIENCING PROBLEMS BEGINNING WITH A NOISE WITHIN THE STEERING WHEEL. DEALER TECHNICIAN REPLACED DEFECTIVE AIRBAG MODULE. THE NEXT MONTH, MY NEW ENVOY HAS BEEN TO THE DEALER 4 TIMES FOR THE SAME PROBLEM OF 1) WIND AND/OR WHISTLING NOISE AT SPEEDS ABOVE 45MPH, 2) "VIBRATION" NOISE COMING FROM TRANSMISSION WHEN VEHICLE REACHES 3RD GEAR , 3) WHEN VEHICLE HAS REACHED 3RD GEAR AND PREVIOUS NOISE BEGINS, THERE IS ALSO A VIBRATION FELT IN THE ACCELERATION PEDAL. ON THE FIRST TRIP TO DEALER FOR THESE PROBLEMS, TECHNICIAN ONLY AGREED WITH THE WIND NOISE. DISCOVERED THE FRONT SIDE MIRRORS WERE THE CAUSE. REPLACED BOTH MIRRORS---PROBLEM STILL EXISTS, HOWEVER, HE CAN'T HEAR THEM. EXPLAINED IT WAS THE NATURE OF THE VEHICLE. HE ALSO REPAIRED THE WEATHERSTRIPPING WHICH HAD "FALLEN OFF" THE RIGHT REAR DOOR. HE ADVISED THAT HE DID NOT HEAR ANY NOISE IN THE TRANSMISSION AREA OR IN THE GAS PEDAL. WE TOOK TO ANOTHER DEALER WHO HAD A TECHNICIAN TEST DRIVE THE VEHICLE AND ADVISED THAT THERE WAS BOTH A NOISE IN THE AREA OF TRANSMISSION AND A VIBRATION IN THE GAS PEDAL. RETURNED TO THE DEALER WHO ORIGINALLY WAS DOING REPAIR WORK AND HAD HIM RIDE WITH ME. AT THIS TIME, HE HEARD THE NOISE I WAS COMPLAINING ABOUT AND ADVISED THAT IT WAS COMING FROM THE HEAT SHIELD AT THE CATALYTIC CONVERTER. MADE AN APPOINTMENT FOR REPAIRS, PICKED UP THE VEHICLE AND LATER THE SAME DAY, THE NOISE RETURNED. TOOK VEHICLE BACK, TECHNICIAN SAID HE DIDN'T HEAR

Electrical System › Wiring › Fuses and Circuit Breakers
Filed Mar 29, 2002PA

TURN SWITCH PREVIOUSLY REPLACED BECUASE HAZARDS CAME ON WHEN PUTTING ON TURN SIGNAL. NOW WINDSHIELD WIPERS ARE STUCK ON AND HAD TO PULL FUSE TO STOP, WILL BE RETURNING TO DEALER, AGAIN

Visibility › Rearview Mirrors/Devices › Exterior
Filed Mar 29, 2002PA

BOTHE SIDE MIRRORS DO NOT RETURN TO THEIR SET POSITION WHEN IGNITION TURNED ON, RETURNED TO DEALER TO CORRECT PROBLEM 3 TIMES. DEALER REPORTS THERE IS NO PROBLEM, PROBLEM STILL NOT CORRECTED. *AK

Fuel System, Gasoline › Storage › Tank Assembly
Filed Mar 29, 2002PA

GAS GAUGE WAS 1/4 TANK OFF, RETURNED TO DEALER TO FIX PROBLEM AFTER RUNNING OUT OF GAS. DEALER REPLACED FLOAT/SENDER. RETURNED TO DEALER ONE HOUR LATER AFTER ATTEMPTING TO FILL TANK WITH FUEL AND FUEL POURED OUT OF TOP OF TANK. DEALER THEN CLAIMED THE FUEL TANK WAS DEFECTIVE AND DISTORTED BY THE FACTORY, ORDERED NEW TANK, REPLACED SAME. ALL IS WORKING NOW.*AKI

Air Bags
Filed Mar 20, 2002PA

AT HIGHWAY SPEEDS VEHICLE WILL STALL. WHEN THIS HAPPENS IT CAUSES IGNITION SWITCH TO BURN OUT. CONSUMER STATED AIRBAG LIGHT ILLUMINATED.AK TT

Engine and Engine Cooling › Engine › Gasoline
Filed Mar 19, 2002PA

VEHICLE LOST POWER WITH OWNER 1 TRAVELING DOWN A HILL AT 35MPH, THEN STALLED AGAIN WITH OWNER 2 TRAVELING AT 60MPH. BROUGHT TO DEALER, SAID COULDN'T REPLICATE PROBLEM. ALSO SAID UNAWARE OF ANY BULLETINS AND THAT THEY CALLED TECHNICIAN ASSIST AND NO ONE KNEW OF ANY SIMILAR PROBLEMS. *AK

Engine and Engine Cooling › Engine
Filed Mar 16, 2002LA

UPON BEING INSPECTED AT THE NEAREST LOCAL DEALERSHIP, THE #6 PISTON WAS FOUND TO HAVE "SPLINTERED" A HALF MOON PIECE OFF THE TOP OF THE PISTON HEAD. THIS IN TURN "POPPED" THE CYLINDER SLEEVE RETAINING RING FROM THE TOP OF THE CYLINDER WHEN THE PISTON CAME UP. WITH THE RING REMOVED, THE CYLINDER SLEEVE ALSO ROSE OUTSIDE OF THE CYLINDER WALL AND WAS CAUGHT BY THE PISTON ON THE DOWNWARD TRAVEL. THE COMPLETE ENGINE WAS REPLACED. VEHICLE WAS IN THE SHOP FOR 20 DAYS. THE DEALER'S SHOP FOREMAN CHECKED THE RECORDS AND FOUND THAT 150 OTHER ENGINES WILL BE DIRECTLY AFFECTED WITH A POSSIBLE 180 PROBABLY AFFECTED.*AK

Engine and Engine Cooling › Engine › Gasoline
Filed Mar 14, 2002SC

WHILE DRIVING ABOUT 45 MPH, ENGINE WILL SUDDENLY STALL WITHOUT PRIOR WARNING. HAS HAPPENED TWICE. HAS CONTACTED DEALER . *AK CONSUMER ADDED THIS CONDITION HAS HAPPENDED 3 TIMES, DEALER CHANGED BOARD IN THE COMPUTER SYSTEM, HOWEVER CONSUMER DOES NOT FEEL THAT THE PROBLEM IS REMEDIED. *TT

Electrical System › Wiring › Interior/Under Dash
Filed Mar 14, 2002SC

WHILE DRIVING, ALL GAUGES WENT BLANK, DARK, HAD TO STOP VEHICLE AND TURN OFF THE ENGINE, AFTER 5 MINUTES, TURNED IT BACK ON. GAUGES STARTED WORKING AGAIN. DEALER COULD NOT DUPLICATE PROBLEM. *AK *TT

Suspension › Rear
Filed Mar 11, 2002TN

AT REFUELING, VEHICLE WAS IN "NORMAL" PITCH ALINEMENT. AFTER REFUELING, AND UPON LEAVING THE SERVICE STATION, VEHICLE EXHIBITED UNUSUAL REAR END BOUNCE, AS IF SHOCK ABSORBERS WERE MISSING. AFTER TWO MILE TRIP AT CITY STREET SPEED, VEHICLE WAS PARKED. VISUAL INSPECTION REVEALED THAT REAR END WAS SAGGING ABOUT SIX INCHES DOWN, OR MORE. VEHICLE WAS DRIVEN TO DEALER (ABOUT THREE MILES) AND EXAMINED. SERVICE DEPARTMENT REPORTED THAT COMPRESSOR FOR LOAD LEVELING SYSTEM WAS LEAKING AND HAD FAILED. IF THIS HAD OCCURRED AT HIGHWAY SPEED WITH A TOWED LOAD, I BELIEVE I WOULD HAVE LOST CONTROL OF VEHICLE.*AK

Seats › Front Assembly › Power Adjust
Filed Mar 8, 2002KY

PASSENGER'S SIDE POWER SEAT IS TILTED IN A DOWNWARD POSITION. CANNOT TILT UPWARD DUE TO ELECTRICAL MALFUNCTION. MOTOR CAN BE HEARD, BUT NOTHING IS HAPPENING.*AK

Visibility › Rearview Mirrors/Devices
Filed Mar 7, 2002KS

THE MEMORY MIRROR FEATURE ON THE VEHICLE WORKED FOR A WHILE, THEN FAILED. EVERY TIME I GET IN THE CAR THE MIRRORS WOULD SET THEMSELVES INCORRECTLY AT ANGLES THAT RENDER THEM USELESS. I HAVE BEEN TO THE DEALERSHIP 3 TIMES, AND THEY HAVE BEEN GREAT TO WORK WITH. THEY HAVE TRIED EVERYTHING GM SUGGESTS BUT THE PROBLEM STILL KEEPS COMING BACK. WHILE THIS ISSUE MAY AT FIRST SEEM MINOR, IT REALLY IS A SERIOUS SAFETY ISSUE AS IT REQUIRES THE OUTSIDE MIRRIRS TO HAVE TO BE RESET BEFORE EVERY DRIVE. HAVING YOUR MIRRORS IN PROPER SETTING IS CRITICAL TO THE SAFE OPERATION OF A VEHICLE. GM DOES NOT SEEM TO TAKE THE PROBLEM SERIOUSLY ENOUGH TO FIND A PERMANENT FIX.*AK

Structure
Filed Mar 5, 2002OK

WHILE DRIVING AT 30MPH HEADWIND AND TOPPING OUT A LARGE HILL, FRONT END LIFTS AND SWERVES DUE TO A LARGE AIR POCKET FORMED BY THE FRONT OF THE HOOD, THE TOP OF THE RADIATOR AND GRILL 'FINS' OR 'BARS', THE POCKET IS FIVE INCHES DEEP, 4 INCHES HIGH AND 4 FEET WIDE. DRIVER FILLED THE POCKET WITH NYLON FOAM CUT TO FIT AND GLUED INTO PLACE. THE POCKET CAUSED THE VEHICLE TO LOSE TRACTION FOR THE FRONT (STEERING) WHEELS AND PUSHED THE FRONT END BY WIND GUSTS TO AN EXCESSIVE AND DANGEROUS AMOUNT.

Seat Belts › Front › Anchorage
Filed Feb 28, 2002MI

PASSENGERS SIDE FRONT AND REAR RESTRAINTS LOCK INADVERTENTLY, DEALER HAS REPAIRED RESTRAINTS TWICE. MANUFACTURER HAS BEEN NOTIFIED.*AK THE DEALER ADDED 6 INCH EXTENSIONS TO THE FRONT AND REAR BELTS, SINCE THEN THE FRONT BELT HAS LOCKED UP TWICE FOR NO REASON. *SLC

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash1 injured
Filed Feb 23, 2002CA

MY VEHICLE ROLLED BACKWARDS DOWN A HILL AND CRASHED INTO A WATERFOUNTAIN AND A TREE IN MY FRONT YARD. BACKING OUT OF MY GARAGE I STOPPED QUICKLY AFTER JUST EXITING MY GARAGE ON A SLOPE OF ABOUT 6% GRADE. I HAD SPILLED COFFEE, I PUT THE VEHICLE INTO PARK AND STEPPED OUT WHEN THE CAR ABRUPTLY ROLLED BACKWARD. BOTH OF MY CHILDREN WERE STRAPPED IN THEIR SEATS AND I TRIED TO LEAP BACK ACROSS THE DRIVERS SEAT WITH MY LEGS HANGING OUT THE DOOR. WE TRAVELED 50 FEET BEFORE HITTING THE WATERFOUNTAIN AND TREE. THE RUSHING WATER FROM THE FOUNTAIN SOUNDED LIKE FULE READY TO EXPLODE. I WAS TAKEN TO THE HOSPITAL WITH AN INJURY TO MY RIGHT LEG. I INFORMED GMC THE FOLLOWING DAY, FEB 1ST. ON FEB 7TH I RECEIVED A RESPONSE TO MY COMPLAINT FROM ROGER LEWIS, CUSTOMER RELATIONSHIP MANAGERT INFORMING ME THAT "HIS INVESTIGATION" REVEALED NO EVIDENCE OF A PRODUCT DEFECT. I BECAME AWARE THAT MY VEHICLE HAD BEEN RECALLED FOR THIS VERY PROBLEM AND THAT ANOTHER RECALL, NOT INCLUDING MY VEHICLE VIN, BUT THOSE MADE TWO MONTHS LATER HAVE BEEN RECALLED FOR A SIMILAR PROBLEM. I CALLED GMC INFORMING THEM AND THEY WERE UNWILLING TO EXAMINE THE CASE FURTHER. I AM CONCERNED THAT GMC IS IGNORING A LIKELY UNFIXED TRANSMISSION PROBLEM WHICH IS POTENTIALLY DANGEROUS. *AK

Air BagsCrash2 injured
Filed Feb 21, 2002NY

WHILE DRIVING IN INCLEMENT WEATHER THE DRIVERS VEHICLE HIT A PATCH OF BLACK ICE SENDING THE VEHICLE OFF THE ROAD HITTING A STONE RETAINING WALL HEAD ON, NEITHER PASSENGER NOR DRIVERS SIDE AIR BAGS DEPLOYED. NLM

Visibility › Defroster/Defogger/Hvac System
Filed Feb 19, 2002MA

DAMPERS LOCATED INSIDE HEATER CONTROL SYSTEM ARE VERY ANNOYING. DRIVER CAN CONSTANTLY HEAR SHUTTER OPENING AND CLOSING AS VEHICLE ACCELERATES. *AK *YH

Power Train › Automatic Transmission
Filed Feb 7, 2002MO

MIRRORS 'WANDER' EVERY TIME VEHICLE IS UNLOCKED, FAIL TO RETURN TO SETTINGS CREATING AN UNREASONABLE DANGER TO THE OCCUPANTS OF THIS VEHICLE AS WELL AS OTHER VEHICLES WHEN CHANGING LANES OR MERGING INTO TRAFFIC DUE TO LACK OF VISABILITY OF THE AREA BEHIND THE VEHICLE. TRANSMISSION FAILED ON A SLIGHT INCLINE WITH PARKING BRAKE ENGAGED AND TRANSFER CASE LOCKED AND IN 4WD AND TRANSMISSION IN PARK - VEHICLE BEGAN ROLLING BACKWARDS DOWN THE SLIGHT GRADE. THERE WAS A RECALL FOR THIS PROBLEM - CAMPAIGN WAS COMPLETED AT DEALER, BUT FIX IS UNKNOWN TO THE OWNER.

Steering › Steering Wheel/Handle Bar
Filed Jan 31, 2002WI

WHILE CONSUMER'S WIFE WAS DRIVING STEERING ROD CAME OFF FROM STEERING WHEEL,CAUSING WHEEL TO NOT STEER. WHEEL WAS JUST FLOPPING AROUND. ALSO, CONSUMER HAD A BRAND NEW MOTOR PUT INTO VEHICLE, AND WAS TOLD THAT WHILE REPAIR WAS DONE STEERING WAS NOT TOUCHED AT ALL.*AK

Visibility › Rearview Mirrors/Devices
Filed Jan 30, 2002MI

AUTOMATIC MIRRORS WILL NOT MAINTAIN POSITION/MOVE ON THEIR OWN. *AK

Seats › Front Assembly › Recliner
Filed Jan 16, 2002CO

APPEARS THAT VEHICLE MANUFACTURER HAS OPTED TO NOT INSTALL ALL REAR SEAT BOTTOM LATCHES ON THE REAR PASSENGER SEATING. THIS IS BEING REPORTED BY SEVERAL VEHICLE OWNERS OF THE 2002 CHEVY TRAILBLAZER/GMC ENVOY LINE. IN THE EVENT OF A COLLISION, HAVING ONLY ONE LATCH ON THE LARGER SPLIT SEAT MAY CAUSE THE THE SEAT TO BE JARRED LOOSE WHICH IN TURN COULD POTENTIALLY RESULT IN PASSENGER INJURY. I WOULD LIKE TO KNOW HOW MANY OTHER OWNERS HAVE REPORTED THIS, AND IF THERE'S PLANS BY GM TO CORRECT THIS SITUATION.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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