THE EXTERIOR MIRRORS MALFUNCTIONED, WHEN THE VEHICLE WAS PUT INTO REVERSE, THE MIRRORS MOVED DOWNWARD, HOWEVER WHEN THE VEHICLE WAS PUT INTO DRIVE, THE MIRRORS FAILED TO RETURN TO ITS ORIGINAL POSITION. *JB
2002 GMC Envoy complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →
THE SIDE MIRRORS WORKED AT RANDOM, WHICH MADE IT DIFFICULT TO SEE WHILE DRIVING. *JB
THE VEHICLE STALLED WITHOUT WARNING. *JB
THE STEERING MADE A SQUEAKING NOISE WHILE TURNING. *JB
THE GMC ENVOY'S ELECTRONICS FAIL. NO DASH INSTRUMENTS OR RADIO CONTROLS. HAPPENS INTERMITTENTLY. OCCURS WHEN DRIVING. THE ENGINE RACES UNEXPECTEDLY. THIS HAS HAPPENED 10 TO 12 TIMES. THE SLV-TRUCK IS CURRENTLY AT THE DEALER WHO IS ONCE AGAIN ATTEMPTING TO REPAIR IT.*JB
TRANSMISSION DOES NOT WORK PROPERLY. HAVE HAD IT REPAIRED TWICE, BUT STILL VIBRATES, AND FAILS TO MOVE VEHICLE FORWARD AT TIMES, FROM A DEAD STOP. IS VERY DANGEROUS AT INTERSECTIONS WHERE MOVING QUICKLY IS IMPERATIVE. ALSO WIRING PROBLEMS WHICH OPERATE VARIOUS REMOTE INSTRUMENTS (MIRRORS, SEATS, ETC.) FEAR OF FIRE. REAR DOOR LATCH WAS REPLACED - CLICKS "LOCKED/UNLOCKED" WHILE DRIVING. SEATS MOVE ON THEIR OWN WHILE DRIVING. *NLM
I AM CONCERN ABOUT SAFETY DEFECT THAT EXIST IN MY GMC ENVOY 2002. I OWN THIS VEHICLE SINCE MARCH 2002 (1 YEAR) AND IT STALLED 5 TIMES ALREADY WHEN DRIVING. IT HAPPEND 3 TIMES WHEN I STOPPED MY VIHICLE AT RED TRAFFIC LIGHT AND 2 TIMES WHEN BREAKING TO SLOW DOWN, DRIVING DOWNHILL BEFORE A CURVE. THIS 2 TIMES HAVE SCARED ME SO MUCH THAT I AM AFFRAID TO USE THIS CAR AGAIN. I DRIVE CARS FOR 28 YEARS AND NOTHING LIKE THAT HAS HAPPEND TO ME IN MY LIFE. ENGINE STOPS WORKING, ALL LIGHTS GO OUT AND THERE IS NO CONTROL OVER THE CAR WHATSOEVER. I AM HAPPY NO ONE GOT HURT IN THOSE INCIDENTS. THIS CAR HAS ONLY 16K MILES ON IT AND HAS BEEN IN SERVICE NUMEROUS TIMES ALREADY, INCLUDING POWER STEERING LEAK - 2 TIMES REPAIRED. I DO NOT THINK DRIVING THIS CAR IS SAFE AND FOR THAT REASON I CANNOT USE IT ANYMORE.
THE VEHICLE EXPERIENCED PROBLEMS WITH THE AIR BAG. THE DEALER INDICATED THAT THERE WAS CORROSION AROUND THE AIR BAG. *NLM
GM ADVERTISES GAS MILEAGE OF 16/22 MILES PER GALLON. I AM GETTING 10.5/12.5. I HAVE TAKEN THE CAR BACK TO THE DEALER TO NO AVAIL. I HAVE REPORTED THIS TO GM CUSTOMER SERVICE TO NO AVAIL. WHAT NEXT???. *JB
UNCOMMANDED MOVEMENT OF OUTSIDE REAR VIEW MIRRORS. DRIVERS AND PASSENGERS OUTSIDE REAR VIEW MEMORY MIRRORS WANDER AND DO NOT GO BACK TO A PREVIOUSLY SET POSITIONS. PRESSING KEY FOB TO UNLOCK DOORS, INSERTING KEY INTO IGNITION OR PRESSING MEMORY RECALL BUTTON CAUSES MIRROR MOVEMENT FROM PRESET POSITIONS REQUIRING MANUAL READJUSTMENTS EVERY TIME VEHICLE IS DRIVEN. WHEN USING TILT IN REVERSE FUNCTION, MIRRORS DO NOT RETURN TO INITIAL DRIVING POSITION. MIRRORS ALSO DRIFT OUT OF POSITION WHILE HIGHWAY DRIVING FOR EXTENDED PERIODS OF TIME (MAINLY DRIVER'S SIDE). VEHICLE HAS BEEN TO DEALER SERVICE DEPARTMENT 6 TIMES FOR THIS PARTICULAR PROBLEM. BOTH MIRRORS HAVE BEEN REPLACED, PASSENGER MIRROR CURRENTLY OPERATING PROPERLY AFTER REPLACEMENT. PRESENTED SERVICE DEPARTMENT WITH A COPY OF GM SERVICE BULLETIN 02-08-64-008 DATED APRIL 2002 DURING MY LAST VISIT (MAR 2003) TO HAVE DRIVERS MIRROR CORRECTED. THEY STATED SEVERAL OTHER CUSTOMERS HAVE THE SAME PROBLEM AND GM HAS DIRECTED THEM TO NOT REPLACE MIRRORS DESPITE THE GM SERVICE BULLETIN. THEY COULD NOT PROVIDE ANY TIME FRAME THEY EXPECT A RESOLUTION FROM GM IF ANY AND DID NOT OPEN A SERVICE TICKET FOR MY VEHICLES DISCREPANCY DURING THE LAST VISIT. PROPERLY ADJUSTED REAR VIEW MIRRORS ARE A REQUIRED SAFETY ITEM FOR ALL VEHICLES LICENSED TO BE DRIVEN ON PUBLIC ROADS. MALFUNCTIONING MIRRORS CLEARLY JEOPARDIZE PUBLIC SAFETY AND IT IS OBVIOUS FROM THE INFORMATION AVAILABLE, GM HAS A SAFETY PROBLEM WITH THEIR PRODUCT REQUIRING IMMEDIATE ATTENT
THE ANTI-FREEZE IS TURNING INTO A PUDDING SUBSTANCE. I DO NOT KNOW WHY IT DOES THIS, BUT ON ALL OF MY GM VEHICLES THIS HAPPENS. I HAVE THEM FLUSHED AND REFILLED BUT THE PROBLEM CONTINUES TO OCCUR.*JB
THE ENGINE FAILED IN THE MIDDLE OF A BUSY ROAD. THE LOW ENGINE POWER LIGHT CAME ON, FOLLOWED BY SERVICE ENGINE SOON LIGHT AND THEN THE VEHICLE LOST ALL POWER. TOWED TO THE DEALER. PROBLEM WAS CYLINDER SLEEVE FLEW OUT AND DAMAGED THE ENGINE. REQUIRED A NEW ENGINE. VEHICLE HAD 15000 MILES ON. GM OFFERED TO DO WHATEVER IT TAKES TO KEEP ME HAPPY AND LOYAL. I REQUEST FROM THEM TO CREDIT ALL THE PAYMENTS I MADE ON THIS VEHICLE TO THE PURCHASE OF 2003 ESCALADE . THEY COUNTER OFFERED AN EXTENDED WARRANTY FOR 60,000 MILES. I SAID NO. I AM BUYING A LAND CRUISER THIS WEEKEND. NO MORE GM CARS. THE WORST. INCLUDING THE HIGH END CADILLAC . JUST REVIEW THE COMPLAINTS ON THIS SITE AND YOU WILL SEE FOR YOUR SELF.
MY 2002 ENVOY HAS A PROBLEM WITH THE DOORS ELECTRICAL SYSTEM. SOMETIMES WHEN I DRIVE OVER A BUMP IN THE ROAD ALL 4 OF THE DOORS WILL UNLOCK. THIS PROBLEM SEEMS TO OCCUR MORE OFTEN DURING COLDER WEATHER. THE VEHICLE HAS BEEN IN SERVICE 4 TIMES FOR THIS SAME PROBLEM, THEY TELL ME THAT THEY ARE UNABLE TO DUPLICATE IT. *NLM
ALL 4 DOORS UNLOCKED WITHOUT WARNING. PROBLEM OCCURRED MOST WHEN THE TEMPERATURE WAS COLD. *JB
CONSUMER LOST CONTROL OF VEHICLE AND HIT A LEDGE, AND NONE OF THE AIR BAGS DEPLOYED. *JB THE DEALER STATED THAT IF THE VEHICLE HIT 6 INCHES TO THE RIGHT, THEN THE AIR BAGS WOULD HAVE DEPLOYED. *SCC
GMC ENVOY 2002 SLE XL PURCHASED IN THE MONTH OF JUNE AND STARTED HAVING PROBLEMS IN OCT. THE VEHICLE WOULD SHIFT IN AND OUT OF 2WD AND 4WD ON IT'S OWN AND ON OCCASION IT WOULD LOCK THE WHEELS ALSO. PROBLEM MOSTLY OCCURED WHEN MAKING TURNS. STATED PROBLEM TO DEALER (10/18/02) - DEALER REPLACED 4WD SELECTOR SWITCH (REASON: INTERNALLY SHORTED). HAD PROBLEM AGAIN IN MONTH OF FEB. '03. BROUGHT VEHICLE BACK TO THE SAME DEALER AND EXPLAINED PROBLEM AGAIN (02/21/03). DEALER REPLACED 4WD SELECTOR SWITCH AGAIN. REASON WHY I'M FILING THIS COMPLAINT IS BECAUSE I FEEL THIS VEHICLE IS NOT SAFE. I ALSO REALIZED THAT I'M NOT THE ONLY ONE EXPERIENCING THESE SAME PROBLEMS. MY HOPE IS THAT GMC WILL TAKE NOTICE AND CORRECT THIS PROBLEM QUICKLY.
THE VEHICLE WAS INVOLVED IN A ROLL OVER ACCIDENT, AND THE AIR BAGS FAILED TO DEPLOY.*JB
VEHICLE 2002 GMC ENVOY [XXX] OUTSIDE REARVIEW MIRRORS ADJUST THEMSELVES TO ODD POSITIONS ALMOST DAILY OR EVERY TIME I DRIVE THIS VEHICLE. IT IS NECESSARY FOR ME TO STOP THE VEHICLE AND PLACE THE TRANSMISSION IN PARK AND THEN PUSH THE MEMORY BUTTON AS MANY AS 4 TIMES TO GET THE MIRRORS IN PROPER POSITION, OR ADJUST THE MIRROR WHILE DRIVING USING THE JOY STICK CONTROL. THE DEALER HAS NOT BEEN ABLE TO CORRECT THE PROBLEM EXCEPT ASKING ME TO RETURN THE VEHICLE FOR THE 3RD TIME. INCIDENT DATE IS EVERY DAY THE VEHICLE IS DRIVEN THANK YOU INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
BELOW IS COPY OF LETTER GIVEN TO GM DEALERSHIP FOLLOWING THE ENGINE FAILURE AT HIGH SPEED: 10/05/2001 TO : BOB ROSS SERVICE DEPARTMENT 2002 GMC ENVOY 3,240 MILES PROBLEM: ON SUNDAY OCTOBER 4TH, MY WIFE WAS DRIVING ON 675 TO FAIRFIELD MALL FROM OUR HOME AT 6:10 PM IN THE EVENING. SHE HAD TRAVELED ABOUT 8 MILES AND WAS GOING 65 MPH IN THE MIDDLE LANE WHEN THE ENVOY SUDDENLY LURCHED AND THEN QUICKLY SLOWED WITH TOTAL LOSS OF ENGINE POWER. THE HEADLIGHTS (IT WAS DARK) WERE STILL ON AND THE CHECK ABS LIGHT CAME ON AS SHE COASTED TO THE BERM IN MODERATE TRAFFIC. AT THAT POINT THE CAR WOULD TURN OVER (BATTERY OK) WITH THE KEY BUT WOULD NOT FIRE. SHE CALLED ON-STAR AND THEY SAID IT WOULD HAVE TO BE TOWED AND CALLED DISPATCH (CASE 00244572). SHE ALSO CALLED ME SO THAT I COULD PICK HER UP. WHEN I GOT TO THE CAR, APPROXIMATELY 6:15, I TURNED OVER THE ENGINE AND IT FIRED. THE CHECK ABS LAMP WAS STILL ON. I WAITED FOR THE TOW TRUCK AND HE FOLLOWED ME TO THE BOB ROSS DEALERSHIP. AS I STARTED TO DRIVE, THE ABS LAMP WENT OUT, BUT THE CHECK ENGINE SOON LAMP CAME ON AND STAYED ON THE ENTIRE DRIVE TO THE DEALERSHIP (ABOUT 8 MILES) WHERE IT WAS PARKED AT 6:50 PM SUNDAY NIGHT. DURING THE DRIVE, IT WAS OBVIOUS THE TRANSMISSION WOULD NOT SHIFT OUT OF ONE OF THE LOWER RANGE GEARS (NOT SURE WHICH ONE) AND IT APPEARS THE ENGINE WAS RUNNING IN ''LIMP HOME MODE''. IT WOULD APPEAR SOME COMPUTER GLITCH HAS OCCURRED WHICH IS CRITICAL TO THE ENTIRE ENGINE CONTROL PROGRAM. I AM VERY CONCERNED IN THAT THIS VE
THE TRUCK WAS BROAD SIDED, AND THE SIDE AIRBAGS FAILED TO DEPLOY.*JB
CONSUMER WAS UNABLE TO SHIFT THE GEAR FROM PARK TO DRIVE. *JB
COMPLAINT IS FOR 2002 GMC ENVOY. ON THREE OCCASIONS, THIS TRUCK STALLED OUT WHILE IN MOTION, THE LAST TIME AT 55 MPH ON AN INTERSTATE HIGHWAY. ON THREE OCCASIONS, THE TRANSMISSION IN THIS VEHICLE SWITCHED, OF ITS OWN ACCORD, FROM 2 WD TO 4 WD (LOW) NEARLY CASUSING ACCIDENTS ON TWO OCCASIONS. I LISTED THE MOST RECENT OCCURRENCES OF THESE PROBLEMS BELOW.
2002 GMC ENVOY, IF YOU TURN THE HEATER CONTROLLERS FULL HOT YOU GET 200 DEGREE WATER RUNNING THROUGH THE DASH. INSTALL A CD AND THE HEAT FROM THE HOT WATER PLUS LASER IN CD CAUSE THE DISK TO CATCH FIRE. THIS PROBLEM WILL PROBABLY HAPPEN IN BRAVADA AND TRAIL BLAZER ALSO.
THIS IS MY SECOND LETTER TO YOUR COMPANY GMC. PLAIN AND SIMPLE ALL I AM LOOKING FOR IS THE VALUE OF MY INVESTMENT. I HAVE NO DESIRE TO GET ANYTHING FREE NOR AM I JUST TRYING TO GET A NEW VEHICLE. THE 2002 ENVOY I PURCHASED FROM YOU A YEAR AND A HALF AGO WOULD BE FINE IF I DID NOT HAVE SO MANY PROBLEMS WITH IT. ABOUT A MONTH AGO IT HAD TO HAVE A NEW MOTOR AND THIS PAST WEEK IT HAD TO GO BACK TO THE SHOP TO HAVE A FAN REPLACED AT A COST OF $800. I EXPECT THAT NEXT MONTH I WILL BE PAYING $500 PLUS DOLLARS FOR SOME OTHER REPAIR. I KNEW THAT ONCE THIS REPAIR WAS DONE TO THE MOST IMPORTANT SYSTEM OF THE VEHICLE I WOULD HAVE MAJOR PROBLEMS FOR AS LONG AS I HAVE THIS ENVOY. I AM NOT GOING TO ALLOW THIS COMPANY TO KEEP ME IN THIS SITUATION. THIS IS MY FINAL ATTEMPT TO REASON WITH GMC TO WORK OUT SOME WAY FOR ME TO GET A DEPENDABLE VEHICLE THAT AFFORDS ME THE YEARS OF SERVICE ANY REASONABLE PERSON WOULD EXPECT FOR A 30K INVESTMENT. MY GMC SR # IS 1-5521-9927. I AM QUITE AWARE OF YOUR ASSERTION THAT YOU REPLACED THE ENGINE OUT OF WARRANTY FREE OF CHARGE. I WOULD COUNTER THAT CLAIM BY SAYING THAT THE PROBLEMS WITH THE ENGINE STARTED LONG BEFORE THE WARRANTY EXPIRED. I HAVE THE SERVICE CONTRACT TO SHOW THIS. MY POINT IS I AM STILL STUCK WITH A 2002 GMC TRUCK THAT HAS SUFFERED A MAJOR ENGINE FAILURE AND ALL THE PROBLEMS THAT COME WITH THAT FAILURE AND THIS IS JUST 2003. I WOULD ALSO SAY THAT THE VERY FACT THAT THE ENGINE FAILED SO SOON DOES NOT SPEAK WELL OF THIS VEHICLE OR YOUR COMPANY. I
ENGINE STALLS, CAUSING CONSUMER TO WAIT A HALF AN HOUR TO START VEHICLE AGAIN. THIS HAS HAPPENED THREE TIMES. DEALER HAS INSPECTED VEHICLE AND COULD NOT DUPLICATE OR CORRECT THE PROBLEM. PLEASE PROVIDE FURTHER INFORMATION. ALSO, ABS FAILURE. *AK
I OWN A 2002 GMC ENVOY SLT. MY PROBLEM IS WITH THE REAR GLASS IN THE LIFTGATE. IN THE EIGHT MONTHS OR SO THAT I HAVE OWNED THIS VEHICLE THE REAR GLASS KEEPS POPPING OPEN WHEN I HIT BUMPS. I DO NOT OPEN THE REAR GLASS OR THE LIFTGATE VERY OFTEN RIGHT NOW BUT I PROBABLY WILL ONCE MY CHILD GETS HERE IN MARCH. THAT IS HOW I KNOW ITS NOT FROM FAILING TO CLOSE THE GLASS PROPERLY. THIS HAPPEND AT LEAST 20 TIMES SINCE I HAVE OWNED THE VEHICLE. I TOOK THE CAR TO THE DEALER AND ASKED THEM TO LOOK AT IT AND THEY COULD FIND NOTHING WRONG BUT THERE MUST BE SOME SORT OF DESIGN FLAW THAT ALLOWS THIS THING TO JUST POP OPEN WHEN YOU HIT A SMALL BUMP (ITS NOT JUST LARGE BUMPS OR POTHOLES THAT CAUSE IT TO OPEN). I WOULD REALLY LIKE GMC TO ADDRESS THIS ISSUE BEFORE SOMEONE GETS HURT OR SOMETHING FALLS OUT OF THE REAR OF THE VEHICLE AND INJURES SOMEONE.
OUR 2002 GMC ENVOY WAS PLAGUED WITH REPEATED ELECTRICAL TYPE PROBLEMS NEARLY FROM THE BEGINNING OF OWNERSHIP IN JULY 2001. THESE PROBLEMS INCLUDE LOCKING US OUT WHILE RUNNING, MIRRORS NOT HOLDING PROGRAMMING, CD PLAYER CHANGING TRACKS DURING PLAY, DRIVER SEAT MOVING FORWARD AND CD PLAYER COMING ON WHEN VEHICLE WAS OFF AND NO KEY IN IGNITION, CD PLAYER THAT WAS ON SHUT ITSELF OFF AND THE DRIVER DOOR UNLOCKED DURING DRIVING, "EASY OUT" FEATURE OF THE DRIVER'S SEAT MOVED IT FORWARD INSTEAD OF REARWARD AS PROGRAMMED, FAN AND TEMP. SETTINGS CHANGING, DASHBOARD GAUGES NOT WORKING OR ILLUMINATING WHILE DRIVING. WE MADE REPEATED TRIPS TO A GMC DEALER WITHOUT REPAIR BECAUSE THEY COULD NOT DUPLICATE THE PROBLEMS. AFTER 17 MONTHS OF OWNERSHIP WE WERE NOT HAPPY AND FRUSTRATED TO HAVE AN EXPENSIVE VEHICLE WITH SO MANY PROBLEMS SO EARLY ON. OUR ONLY RECOURSE WAS TO USE THE ARBITRATION PROCESS WITH THE BBB AUTO LINE AND OUR STATE'S LEMON LAW. THE ARBITRATOR'S DECISION REQUIRED GMC TO BUY THIS VEHICLE BACK. WE ARE VERY DISSAPOINTED GMC DID NOT STAND BEHIND THEIR PRODUCT AND CONCERNED THAT THIS VEHICLE WILL BE RE-SOLD AS IS.
WE EXPERIENCED, LIKE A LOT OF PEOPLE WHO POSTED COMPLAINTS WITH NHTSA ABOUT ENGINE FAILURE IN ENVOYS THAT ARE NOT EVEN YEAR OLD OR OVER 10,000 MILES. WE HAD AN EXPERIENCE WITH OUR 2002 ENVOY WHERE ON THURS. 12/19 MY HUSBAND WAS ACCELERATING OFF OF A TAKE OFF RAMP ONTO THE BELTWAY AND ALL OF A SUDDEN HE HEARD A LOUD CLATTERING NOISE. HE PULLED OVER TO THE SHOULDER AND COULD NOT GO ANY FURTHER. WE HAD IT TOWED TO THE GMC DEALER AND THEY DETERMINED THAT THERE WAS A DRIVE TRAIN FAILURE WITH PIECES FOUND DOWN TO THE SIX CYCLINDER HEAD. THEY ARE REPLACING THE ENGINE WITH AN "UPDATED" ENGINE, WHICH MEANS TO ME THAT THERE WAS A PROBLEM WITH THE FIRST RUN ENGINES. ACCORDING TO COMPLAINTS POSTED TO YOUR WEBSITE THIS HAS HAPPENED TO LOTS OF PEOPLE. WHEN IS THE RECALL COMING? STOPPING ABRUPTLY IN THE MIDDLE OF THE HIGHWAY IS VERY DANGEROUS. DOES IT TAKE SOMEONE TO GET KILLED BEFORE A RECALL CAN BE DONE? WE ARE IN NEGOTIATIONS WITH GMC AT THIS TIME. I WOULD LIKE A RESPONSE TO MY E-MAIL.
ENGINE DIED AT HIGH SPEED ON HIGHWAY, FORTUNATELY NO ACCIDENT. ENGINE HAD TO BE REPLACED BY GM DUE TO DEFECTIVE MANUFACTURE, PISTON RING SLIPPED AND DAMAGED DRIVE SHAFT. EXTREMELY FRUSTRATING EXPERIENCE DEALING WITH GM.
CONSUMER CALLED COMPLAINING, HAVING PROBLEMS WITH TRAILER RUNNING LIGHT PLUG WHICH IS NOT WORKING PROPERLY. DEALER HAS INSPECTED IN LAST YEAR AND COULD NOT DUPLICATE OR CORRECT THE PROBLEM. ALSO THE CONSUMER STATES THERE IS NOT INSTRUCTION ON THE MANUAL BOOK FOR THIS LIGHT PLUG. PLEASE PROVIDE FURTHER INFORMATION. TS
VEHICLE STALLS WITHOUT WARNING WHILE DRIVING, POSING A SAFETY HAZARD FOR OTHER MOTORISTS. DEALER ORIGINALLY DIAGNOSED AND REPLACED IGNITION SWITCH, BUT PROBLEM IS STILL OCCURRING. PH *TS
CONSUMER IS HAVING PROBLEMS INSTALLING THE CHILD SEAT IN THE BACK SEAT. THE LATCHES , LOCKS, AND LINKAGE SYSTEM IS NOT SAFE TO USE IN THIS KIND OF VEHICLES. MANUFACTURER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. PH
2002 GMC ENVOY ENGINE STALLS WHILE STOPPED AT TRAFFIC LIGHT. SOMETIMES A NEAR-STALL CONDITION OCCURS WHEREBY THE ENGINE IDLE DIPS REALLY LOW, ENGINE SHUDDERS, THEN IDLE RECOVERS. THIS USUALLY HAPPENS JUST BEFORE OR AFTER THE AIR COMPRESSOR FOR THE REAR SUSPENSION INFLATES. SO FAR THE PCM, THROTTLE BODY, AND IGNITION SWITCH HAVE BEEN REPLACED. DEALER IS CURRENTLY MAKING 4TH ATTEMPT TO FIX PROBLEM. PROBLEM HAS BEEN OCCURRING SINCE 8/2002.
CRACK IN GAS TANK ON GMC ENVOY THAT WAS FOUR MONTHS OLD.
WHILE TRAVELING AT 70 MPH ANOTHER VEHICLE WAS TRAVELING EAST BOUND CROSSED CONSUMERS PATH UNEXPECTANTLY, CAUSING CONSUMER TO HIT A TREE. CONSUMER STATES NONE OF THE AIRBAGS DEPLOYED. PLEASE PROVIDE ANY FURTHER INFORMATION.*JB
CONSUMER FRONT BRAKES FAILED, CAUSING THE CONSUMER TO USE THE EMERGENCY BRAKE TO STOP THE VEHICLE.*JB
WHILE DRIVING THE EXTERIOR MOTORIZED REAR VIEW MIRROR, MOVES BY THEMSELVES. THIS CAUSES POOR VISIBILITY, THAT CAN RESULT IN AN ACCIDENT. THE DEALERSHIP REPLACED THE VEHICLES' MAIN COMPUTER CHIP, BUT PROBLEM STILL OCCURS. PLEASE PROVIDE MORE DETAILS. TS
WHEN VEHICLE IS AT A COMPLETE STOP OR IDLING ENGINE WILL DIE OUT. THE DEALERSHIP REPROGRAMMED THE MAIN COMPUTER CHIP, BUT THE PROBLEM RECURRED. THEY THE REPLACED THE CHIP. PLEASE PROVIDE MORE DETAILS.
WHEN VEHICLE IS AT A 1/4 TANK OR LESS, AND GAS IS APPLIED, VEHICLE WILL NOT ACCELERATE. THE DEALERSHIP REPLACED THE MAIN COMPUTER CHIP. PLEASE PROVIDE MORE DETAILS. TS
OWN 2002 ENVOY FROM GMC,AFTER 15,000 MILES DEVELOPED A GRINDING NOISE IN WHEELS.HAVE BEEN BACK TO DEALER AND SPOKE TO GMC DIRECT.THEY HAVE TRIED TO CORRECT 5 TIMES.THEY ACKNOWLEDGE PROBLEM IN AXLE.HAVE PUT CONVERSION KIT IN TO CORRECT,WHICH DIDN'T WORK.MECHANIC CLAIMS DEALERSHIP HAVE TWO OTHER ENVOY'S WITH SAME PROBLEM.I BELIEVE THIS MAYBE A MANUFACTURING DEFECT.THEY ARE TRYING TO RESOLVE THIS PROBLEM FOR ME.I AM NOT REQUESTING ANY HELP WITH THIS ISSUE.I WANT THIS AT LEAST TO BE A MATTER OF RECORD FOR ANY FUTURE COMPLAINTS WHICH MAY COME YOUR WAY.
SPOT WELDS FAILING ON DOOR HINGE ASSEMBLY DUE TO FLEXING OF METAL ADJACENT TO HINGE. DOOR CHECK ROD NOT PERFORMING RESTRAINING FUNCTION. BROKEN SPOT WELDS COULD ALLOW A DOOR TO FALL OFF MOVING VEHICLE. DT
CONSUMER COLLIDED IN THE REAR OF A TRACTOR TRAILER TRAVELLING APPROXIMATELY 60-70MPH. BOTH THE DRIVER AND PASSENGER AIR BAGS DID NOT DEPLOY. TS
THE REAR PASSENGER SIDE SEATBELT WAS EXTREMELY HARD TO FASTEN. THE FEMALE END WOULD ONLY STICK HALFWAY OUT OF THE CASING. PASSENGER WAS NOT PROPERLY RESTRAINED. DEALER HAD BEEN CONTACTED. PLEASE PROVIDE ANY FURTHER INFORMATION. TS *JB
TRANSMISSION ON COLD START STAYS IN FIRST GEAR. LEFT REAR BRAKE APPEAR TO HAVE HUNG UP AND IS BURNING. DT
ENGINE HAS TO BE REPLACED MUCH HASTLE. DT
MEMORY MIRRORS DO NOT RETURN TO THE CORRECT SETTINGS. CONSUMER WAS ORGINALLY TOLD THERE WAS NO PROBLEM; HOWEVER, TWO DEALERSHIPS HAD DUPLICATED THE PROBLEM AND COULD NOT FIX IT. HAD IT IN A TOTAL OF 8 TIMES, AND SEVERAL PARTS OF VEHICLE HAVE BEEN REPLACED, INCLUDING MIRRORS/ MIRROR ACTUATORS/ LIFTGATE CONTROL MODULE , AND DRIVER'S SIDE DOOR CONTROL MODULE. THIS MIRROR DEFECT WAS SIMILAR TO THE ONES MENTIONED IN ODI ID NUMBERS 755966, 757526, 757914, 759042, 759973, 760504 AND 8000646. CONSUMER'S FILE NUMBER WITH GMC HAS BEEN 1-11855349. THIS WAS VERY UNSAFE BECAUSE WHEN THINKING THAT MIRRORS WERE SET, THEY WERE NOT. AT NIGHT OR IN THE DARK CONSUMER MUST WAIT TO SEE A LIGHT TO SET THEM. DT. *AK
ALL THESE PROBLEMS COME AND GO, SOMTIMES DEPENDING ON THE OUTSIDE TEMPERATURE. SOME OF IT GOT FIXED AND CAME BACK AGAIN. THE MAJOR PROBLEMS ARE THAT THE VEHICLE SHUTS DOWN WITHOUT ANY WARNING - NO ENGINE NO ELECTRIC NOTHING-, SO ITS EVEN NOT POSSIBLE TO CALL ON STAR! THE OTHER THING IS THAT THE TRANSMISSION START TO SHIFT GEARS WHILE DRIVING ON A LEVELED RAOD AT CONSISTANT SPEED. ALL THIS ITEMS GOT FIXED AND COME BACK AFTER A WHILE. DT
ENGINE STALLS FOR NO APPARENT REASON. I HAVE CONTACTED DEALERSHIP AND THEY CAN FIND NOTHING WRONG. I ADVISED THEM OF A RECALL REGARDING THE FUEL SYSTEM THAT MAY AFFECTED THE PROBLEM. SAYS THEY REPLACED THE FUEL FILTER. THE FIRST TIME I TOOK IT IN, THEY SAID THAT IT WAS THE IGNITION SWITCH. ALSO TRANSMISSION MAKES A VERY LOUD NOISE WHEN ATTEMPTING TO TAKE OFF AT TIMES. IT SOUNDS LIKE AN ENGINE FAN THAT WILL NOT GO OFF. THERE IS A MAJOR LOST OF POWER WHEN THIS PROBLEM IS OCCURING. I BOUGHT THIS CAR AS A PROGRAM CAR, WITH @ 11, 000 MILES ON IT ALREADY. I'VE HAD PROBLEMS WITH IT FROM DAY ONE. I HAVE ONLY HAD IT A FEW MONTHS. I AM EXTREMELY IRRITATED WITH THIS ENGINE PROBLEM. THIS IS EXTREMELY UNSAFE. DT
CONSUMER STATES THE VEHICLE WILL SLIP OUT OF OVERDRIVE AND INTO FIRST GEAR, WHICH RESULTS IN THE VEHICLE LOSING POWER. THERE IS A WARNING LIGHT THAT WILL COME ON WHICH WILL READ REDUCE ENGINE SPEED, THE DEALER REPLACED THE PCM/VCM BUT THIS DID NOT CORRECT THE PROBLEM, FRONT END SQUEAKS WHEN TURNING AND DRIVING, . MR *NLM *DT
CONSUMER STATES THE ELECTRICAL SYSTEM (ELECTRONIC) IS NOT WORKING PROPERLY, DEALER HAS REPAIRED SEVERAL TIMES AND STILL REOCCURING THE PROBLEMS. PLEASE PROVIDE FURTHEWR INFORMATION. MR
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2002 GMC Envoy → · Every Envoy year → · How the figures are calculated →